4149 Tweedy Blvd Ste J, South Gate, California, 90280
WCDCustomerService@westcoastdental.com
323-567-3333
West Coast Dental & Orthodontics of South Gate: Complete Care for the Whole Family
At West Coast Dental & Orthodontics of South Gate, we’re committed to helping every member of your family achieve a healthy, confident smile. Whether it's your child's first dental visit or you're looking for a full smile makeover, our skilled team offers high-quality, compassionate care in one convenient location.
Full-Service Dental & Orthodontic Solutions
We provide a wide range of dental services under one roof, making it easy to get the care you need, including:
Preventive Dentistry – Protect your smile with regular checkups, low-radiation digital X-rays, cleanings, fluoride treatments, and sealants.
Cosmetic Dentistry – Transform your smile with professional whitening, custom veneers, and other aesthetic treatments tailored to you.
Restorative Dentistry – Restore function and confidence with fillings, crowns, bridges, dentures, dental implants, and full-mouth reconstructions.
Orthodontics – Straighten teeth at any age with Invisalign®, traditional metal braces, or Clarity Aligners.
Pediatric Dentistry – Gentle, kid-friendly care in a fun and welcoming environment designed just for children.
Oral Surgery & Endodontics – Get advanced procedures like wisdom teeth removal and root canals done with expert care.
Emergency & Sedation Dentistry – We offer same-day emergency appointments and a range of sedation options for stress-free treatment.
Easy Insurance & Flexible Payment Options
We accept most PPO and HMO insurance plans, including Denti-Cal, and provide financing options through CareCredit. Our friendly team is happy to help you navigate your coverage and payment plans with ease.
Your Trusted South Gate Dental Team
From everyday cleanings to advanced treatments, West Coast Dental of South Gate is your go-to destination for comprehensive, family-oriented dental care delivered with a personal touch.
Book Your Appointment Today
Call or schedule online to discover quality, convenient dental care—right here in South Gate.
Phillip Yarbrough
Benjamin Martinez
They make u wait for a long time 30 min i waiting room an another 30 for the work to be done
Hi Benjamin, Thank you for your feedback. We apologize for the wait time you experienced. We understand how frustrating it can be, and we’re working on improving our efficiency to ensure a smoother experience for all of our patients. - West Coast Dental
West Coast Dental of South Gate
Gilbert Solis
Very Respectful attending to my needs very, very nice. I will recommend a friend and family. Thank you.
Thank you for your kind words and recommendation! We're happy to hear that you had a positive experience and look forward to seeing you again at West Coast Dental of South Gate. - West Coast Dental
West Coast Dental of South Gate
We apologize for the negative experience you had with our service. Thank you for your feedback, and we are committed to improving our patient care. - West Coast Dental
West Coast Dental of South Gate
Noemi Ceja
Don’t go to this DENTIST THEY DONT RESPECT APPOINTMENTS 3 plus hrs WAITING DOUBLE BOOKING PATIENTS
We apologize for the long wait and double booking issues you experienced. Thank you for your feedback, and we are committed to improving our scheduling process to better serve our patients. - West Coast Dental
West Coast Dental of South Gate
Darla Hurtado
Everyone at the front are always kind, not rude like other places I’ve been at ! The dentist I forgot his name he was so gentle and kind definitely recommended and there’s no wait times like for example I take my daughter to ortho at Bright now dental they have us waiting even with appointments ?!! Also I read a lot of bad experiences from here but it’s all due to people not having money to cover their needs, always ask the costs before allowing a procedure !!!
Thank you for taking the time to share your positive experience. We are pleased to hear that our team was able to provide you and your family with kind and efficient service. We strive to ensure a smooth and comfortable visit for all our patients, and your feedback means a lot to us. We look forward to continuing to serve you in the future. - West Coast Dental
West Coast Dental of South Gate
E V
Horrible service Azucena is extremely rude and disrespectful. They didn’t call in a prescription took them days. They said it was sent electronically never sent. Azucena is very unprofessional the manager Adriana never got back like she said she would. Please avoid this establishment definitely not worth it!!!!!
We apologize for the unprofessional service you experienced and the delay with your prescription. Thank you for bringing this to our attention. We take your feedback seriously and are committed to addressing the issue to ensure a better experience in the future. - West Coast Dental
West Coast Dental of South Gate
Kimberly Rodriguez
If I could give this place 0 stars I would. I’ve been coming here for a very long time, but for the past year, my last few recent visits have been nothing but disappointing, came here sometime in April was quoted $330 for wisdom teeth removal then I finally make an appointment in September, I get to my appointment on time and I don’t get taken in until an hour later after my appointment time so then what was the point for the appointment if I wasn’t going to get seen after an hour later ? Then the doctor comes in barely even takes a look in my mouth & the coordinator comes in with the treatment plan and then I get quoted $700 for the exact same thing (wisdom, teeth removal) and for some odd reason it doubled in price, I didn’t end up getting it done that day. Instead, I scheduled it a month out. October 1st I had an appointment for a cleaning. The doctor walks in has no idea what’s going on ASKS ME “check up?” I responded with no i’m here for a cleaning, isn’t this information they should know before walking into a room?? Takes a look once again real fast barely even looks into my mouth and walks out, the treatment coordinator walks in quotes me $480 and told her that instead of me getting my wisdom teeth removed on the 22nd I would be doing the cleaning instead. I come back on the day of my appointment and probably the worst thing I could’ve done honestly. I check in and 10 minutes into checking in the receptionist tells me I needed to pay $700 upfront I told her that was for my wisdom teeth removal which I’m not getting done anymore, I’m getting a cleaning instead. minutes later, the manager walks up and tells me the exact same thing starts to practically trying to hound me down for the $700 and I ended up telling her the exact same thing I told the receptionist. I don’t get it, like is there no information when it comes down to making the appointments? The doctor walks in takes a look and then treatment plan coordinator walks in after the doctor has stepped out and tells me that it’s going to be $494 for today’s treatment. I even asked her what difference in regards to the last treatment plan from a few weeks ago and this treatment plan? Because it was a little bit of a difference from the last time I was quoted a few weeks ago. I asked her if there’s any way she could pull it up and for some reason, it’s not there when the last treatment plan coordinator showed it to me on her computer. She once again repeats it’s going to be 494 for today’s service. Finally everything gets done. I got check out and when I take a look at my receipt and noticed I GOT CHARGED $894. I talk to the office manager Brenda and she’s arguing back-and-forth with me saying that she showed me the total and she had told me $894. She didn’t show me anything didn’t print out the treatment plan at the time of the appointment and didn’t show me on her screen she simply told me the total. I have never had an issue here in regards to pricing sadly I took her word for it. I’m sorry but $894 and $494 DOESNT SOUND ANYTHING alike. I tell her my concerns and the issues I’ve had my past visits. Don’t get any apology for it doesn’t try to fix the situation when she told me the total wrong then tells me that she’s going to reach out to corporate to see what they say in regards to a refund. It’s been more than a week later and I haven’t heard anything. I tried reaching out to corporate no luck there. Try calling customer service nobody answers I tried getting answers from the office manager. All I get is I don’t know when they’ll get back to me. They’re so quick to hound me down for my money, but when I am trying to get answers all of a sudden, nobody knows the answer. it’s just a nightmare of a place. I don’t understand how I got quoted one amount the first time and when I go back to get it done it doubles in price? If they’re doing this to me, I could just imagine how many other people they’re doing this to. 3/19/25 UPDATE: BEEN 5 MONTHS & NOTHING HAS BEEN FIXED OR REFUNDED MUCH LESS A CALL BACK FROM THE MANGER
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please call our customer service line at 833-451-1298 detailing your experience so that we can help you as best as possible. Thank you.
West Coast Dental of South Gate
Thank you for your feedback! We're happy to hear that you found our staff professional and nice at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Thank you for your kind words! We're happy to hear that you found our service professional and well-organized at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Mosezelle Bruce
Dr. Mariana Basha makes sure the patient is satisfied with the work being done. She is extremely effective in her dental skills. She checked to see every procedure was done correctly. Darlene made me feel Iike I was a old friend while she was working in my mouth and she cared about what she was doing. She did excellent work. Joseph and Kiara were so kind and gentle. When I was scared they they had a calming effect while working with me. La Shaw is new she has great people skills. The ladies working the front desk Arely, Adriana and Dayana are just delightful and helpful they greet you with a smile they are the best. I'm well pleased with the excellent teamwork all of them provided. Mosezelle Bruce
We're pleased your experience with West Coast Dental was positive. We thank you for choosing us for your dental needs, and we look forward to serving you again. We wish you continued dental health.
West Coast Dental of South Gate
Monica Tinoco
FIST TIME NEVETR TO RETURN AFTER LEAVING EARLY AND TAKEING 2 GIRLS OUT OF 2 DIFF.SCHOOLS I GET THERE AND I AM IN THE EXAM ROOL WAITING I EVEN SNOOZED AND I REALIZED MY KIDS WERE IN THE LOBBY NO CAME TO ME TO UPATE ME THEY WERE RUNNING I HAD TO ASK, UPTO NOW NO ONE HAS CALLED TO SEE I WANT MY RESULYTS FROM THE X RAYS
We apologize for the lack of communication and the inconvenience you experienced during your visit. Thank you for your feedback, and we urge you to contact the office directly to discuss your concerns and obtain your results.
West Coast Dental of South Gate
Diana Ramirez
Loooooong wait for nothing. Very disappointed. After waiting for hours , in pain, almost crying, all they care about was to sell sell sell. Last thing they mentioned was my actual concern. I went for an emergency and they treat me just like a number The reason of my visit was put in last place because That would be addressed after I signed an unclear and expensive contract for treatment that no one explained and I never heard of. Left in the middle of the sales pitch. Never coming back
We apologize for the long wait and the focus on sales rather than addressing your emergency. Thank you for your feedback, and we are committed to improving our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of South Gate
John Shinn
Great spot to get your grill updated and keep it in tip top shape. Don’t be scared They do a great job of trying to keep The pain to a minimum for every patient
Thank you for your kind words! We're happy to hear that you had a great experience and felt comfortable during your visit at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Araceli Garibay
It's good seeing that everyone there are very friendly and they seem to get all get along.
Thank you for your feedback! We're happy to hear that our team is friendly and works well together. We look forward to seeing you again at West Coast Dental of South Gate!
West Coast Dental of South Gate
Thank you for your feedback! We're happy to hear that your experience has been good so far and look forward to seeing you again at West Coast Dental.
West Coast Dental of South Gate
Howard Shelley
This place has always given me the best treatment and care when making appointments ect.
Thank you for your kind words! We're thrilled to hear that you've consistently received the best treatment and care at West Coast Dental. We look forward to seeing you again!
West Coast Dental of South Gate
We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.
West Coast Dental of South Gate
Alex Cano
Dr.Dhin,Jonathan, Vanessa and the xray tech did an exceptional job. First time there and I love it! Will be coming back soon.
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of South Gate
We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of South Gate
Keivith Keivith
The customer service is terrible, the ladies in front of the reception serve you reluctantly as soon as they see that you are Latin and they treat you badly.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of South Gate
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com with your contact information. We look forward to hearing from you soon.
West Coast Dental of South Gate
Thank you for your kind words! We're delighted to hear that our office provided you with a helpful and professional experience.
West Coast Dental of South Gate
Elizabeth S.M
×I had to escort a live roach out of their waiting room(FYI no it didn't wander in, it was half alive belly up when they opened n let me in) × They share a wall with a Little Caesar's who kept banging on the walls. ×Their oral surgeon is dismissive and unprofessional ×Creepy staff flirting with each other out loud ×Lack of communication between front desk and staff Was referred here by my insurance provider because I needed a specialist. I had an appointment that was rescheduled without reason. Waited an entire month just to be told by the front desk: it wasn't his specialty and that I should've been more specific on the phone? I was very thorough in providing the treatments needed over the phone, why give me an appointment if "its not his specialty". When the appointment finally did arrive I waited 2 hours...he spoke to me for 30 seconds! He hardly asked me any questions, didn't even look at my teeth, chuckled said I needed a hospital and walked off before I could ask any questions?! I heard the dental assistants vulgarly flirting with each other as well. While others went on shouting about how understaffed they were for so many patients. One dental assistant was a temp said she traveled for work and said it was her least favorite location to work at.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of South Gate
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional and that your wait time was longer than anticipated. We are actively working on methods to improve communication with our patients to minimize these occurrences. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of South Gate
Stefany Serrano
Amazing service. Everybody was great. They got me in the same day. Also shot out to the dentist. She was actually really cool and made me feel really comfortable coming back.
Thank you for your kind words! We're thrilled to hear you had a great experience and felt comfortable with our team at West Coast Dental. We look forward to seeing you again.
West Coast Dental of South Gate
Jose Miranda
Great customer service! Accommodation for me with no appointment offered several payment options and Vanessa helped me get my treatment started today! Stephanie was also very kind and helpful squeezing me in on a busy day. Doctor very gentle.
Thank you for sharing your positive experience! We're delighted to hear about the excellent service and support you received. We look forward to seeing you again at West Coast Dental.
West Coast Dental of South Gate
Viviana Hernandez
I didn't want to give a bad reference, but every time I have had an appointment, they take a long time, they are not professional, they do not respect people's time
We apologize for the long wait and the lack of professionalism you experienced. Thank you for your feedback; we are committed to improving our service. Please contact our office directly so we can address your concerns and find a solution.
West Coast Dental of South Gate
Eva Kittredge
I would recommend this facility, they had my elderly father out quickly, Friendly, kind and bilingual. Very satisfied with this staff.
Thank you for your kind words and recommendation! We're happy to hear that our friendly and bilingual staff provided your father with a quick and satisfying experience at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Andrew Moreno
I came in for a cleaning. The staff at this location were very nice and professional. Would 100% revisit!
Thank you for your kind words and for highlighting our staff's professionalism. We're thrilled to hear you had a positive experience and look forward to welcoming you back at West Coast Dental.
West Coast Dental of South Gate
Karen Chavez
They provided relatively quick service, they were very understanding of our situation and gave plenty of payment options. I recommend them to anyone looking for help in a pinch
Thank you for highlighting our quick service and flexibility with payment options. We're glad to have been able to support you in your time of need. We look forward to seeing you again at West Coast Dental.
West Coast Dental of South Gate
Juan Romero
Very attentive, very friendly staff who want to return, very professional work, I recommend them.
Thank you for your kind words and recommendation! We are glad to know that our attentive and friendly staff left you looking forward to returning to West Coast Dental of South Gate. We hope to see you again!
West Coast Dental of South Gate
Alex Hernandez
My recent dental visit exceeded expectations. The office was pristine, staff courteous and efficient. Minimal wait time and a remarkably pleasant experience overall, leaving me confident in their care. Highly recommended for anyone seeking top-notch dental services.
Thank you for your kind words and recommendation! We're happy to hear that your visit exceeded expectations and that you found our office pristine and staff courteous at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Alberto Soto
Good service , Its a good place to show up . I had a wonderful day taking my tooth out .
Thank you for your kind words! We're thrilled to hear you had a wonderful experience with West Coast Dental.
West Coast Dental of South Gate
Thank you for your kind words and recommendation! We're delighted to hear about your great experience. We look forward to seeing you again.
West Coast Dental of South Gate
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of South Gate
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of South Gate
Thank you for your kind words! We're happy to hear that our team treated your grandma well at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Michelle Huerta
Terrible service. Unprofessional. Dentist was very rough with patient and did not understand their needs. Left the place very unsatisfied and I’m pain. Be cautious. Switched over.
We apologize for the rough treatment and dissatisfaction you experienced. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of South Gate
Crimson Lycan
I had an extremely bad experience here when I was a kid. (tooth extraction procedure that occurred around the time of the mid 2000's)
We apologize for the negative experience you had during your childhood visit. Thank you for your feedback, and we are committed to improving our service.
West Coast Dental of South Gate
judy paik
On 6/15 Saturday I went this office to have a service of an extraction of premolar. Initially I went Arcadia location on Friday.. but the office was not transparent. When it was scheduled on 6/10 for the extraction - I thought it would be done by oral surgeon.. but it was scheduled with GD .. this GD required root canal otherwise she would not perform.. when I scheduled on Monday (6/10 I clearly mentioned I would not do root canal because it is not covered by insurance. the Arcadia office said "no problem". Then on Friday 6/14 GD said she wouldn't do it without root canal. They were fully aware I have been excruciating pain taking antibiotics & nacotic pain medicine. I addressed the issue to the main manager. So she arranged to South Gate location on 6/15. When I came to this office ( South Gate) there was no referral on the system.. I was so frustrated because she should have known that referral needed to be sent before my appointment 8am on 6/15. The pain was excruciating- need to go to emergency last week. Arcadia office closes on Saturday. There is no way we could contact Arcadia. After considering my situation South Gate Office manager, Ms.Stephanie& oral surgeon had a conversation. Finally they decided to proceed without a formal referral but with a little notes provided by Arcadia location. I was so grateful. This was only beginning. The oral surgeon Dr. Larmie was UCLA alumni. He went both medical school & dental school. His performance absolutely phenomenal- it took 1 minute to extract premolar.. can u believe this? No surgery.. he went over instruction/ Q& A in detail before anesthesia. I could tell he was very competent & experienced. I am so blessed that I didn't have extraction at Arcadia location whatever reason.. The staffs were so sweet & professional.. Thank you Aracel, Rosa, Roxana, Stephanie. I will definitely schedule for other services.
Thank you for your detailed review and kind words! We're happy to hear that our South Gate team, including Ms. Stephanie and Dr. Larmie, provided you with the care and support you needed during your visit. We look forward to seeing you again for future services at West Coast Dental of South Gate!
West Coast Dental of South Gate
Mandy Garcia
Dr. Sean He did a fantastic job. He knew I have had a bad experience @ my last dentist, so he was so kind in making me fill so comfortable constantly asking me if i was ok if i had questions. He made me like the dentist experience again. All the ladies & 1 other gentlemen there, were also so sweet in helping me check in to explaining my paperwork, billing me & tools that they set up in my examination room. I really appreciate there hard work. They all do a hell of a job making u feel welcome. Thank You All Again Great Team Work West Coast Dental in Southgate.
Thank you for your kind words! We're happy to hear that Dr. Sean and our team made you feel comfortable and welcome at West Coast Dental of South Gate. We look forward to seeing you again!
West Coast Dental of South Gate
Olga Cabada
Excellent attention, thank you for all the explanation to be able to improve my dental health. Thank you for everything, I am happy to receive good news for my dental health since I was very worried.
We're so glad to know you felt well cared for and that we were able to offer you positive information and news about your dental health. We truly appreciate your comment and trust.
West Coast Dental of South Gate
Maria Rodriguez
Horrible experience. My mother was left in the chair for an hour with anesthesia (she was anxious and had a little panic attack) she told several of the worthless people working there and they just told her the doctor was working on someone else still. Instead of coming to get me (I had asked how she was doing because I thought it had been too long and they said she was fine). By the time the doctor Víctor Esmeraldo came to work on her he had to obviously put more anesthesia which made my mothers nose clog, she tried telling them and they just told her that if she kept moving they were going to completely stop working on her. Of course she got scared, she’s an older person who doesn’t speak English and was already very scared and stressed to begin with so she said nothing anymore. Your mouth is open during these procedures so you need your nose to breathe and she couldn’t breathe right. They put her in a dangerous situation! I would never let her come to this office again. The issue is they overbook patients and can’t handle it they make all patients wait unnecessarily long!
We apologize for the distressing experience your mother had during her visit. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of South Gate
Robbie Harroldr
I went for cleaning but they decided to do a full teeth repair. Caps, cleaning and a lot of pain. I informed them it might be cap since one doctor said it just a sensitive spot just get pronamel sensodyne. It did work for a minute. Pain seems to continue, so now they said I need a root canal -- what the hell, I've been there at least 5 times and they realize a root canal more money. The broke the tooth that's causing pain!!!
We apologize for the pain and issues you've experienced with your treatment. Thank you for your feedback, and we are committed to addressing these concerns to improve our patient care. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of South Gate
veronica seijas
How I emphasize this look at their reviews. Worst dental experience ever. Doctor was horrible. She saw me for like 2 minutes and told the assistant I'm done here. Felt like she was frustrated. I ended up asking the assistant all the questions I had for the doctor. Worst experience with any doctor in my life. I was like okay I'm here I might as well have them do at least the cleaning, umm no they said doctor can't do it because she's leaving early. I wonder what appointments are for? They did absolutely nothing to help me. Horrible, horrible... of course I'm never going back. This office needs to get their act together. This is so unprofessional.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at info@westcoastdental.com with your full name and contact information, we will send your information to our corporate management team so that we may contact you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of South Gate
Gerardo Carrillo
This people are crooks. Carmen will push you to get treatments you don’t need. Then she will lie trough her teeth. Look at this bill for deep cleaning. I have perfect teeth. People be careful. Only went once. They will damage your teeth maliciously. Xtras were not needed. Antimicrobial agents are a rip off per tooth.
Laura Flores
Don’t go here for braces, worst experience. They changed ortho so many times they don’t inform you about your process… not satisfied with my smile. They can care less.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at info@westcoastdental.com with your full name and contact information so that we may contact you immediately to resolve these issues with you. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of South Gate
selena maldonado
Kept me waiting for over an hour. There was no apology no remorse they really couldn’t care less. They said they weren’t finished with the person before me. 1. Why make appointments so close together and 2. I clearly saw they were all just standing around doing nothing.
We are sorry to hear that you have had some issues at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum and we are making a conscious effort to minimize wait time and let patients know when we are running behind schedule. If you need additional help or have any questions, please send us an email at info@westcoastdental.com
West Coast Dental of South Gate
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of South Gate
Krystal Markovich
Angie, Andrew, Dr Clollazio was great! Normally have Dr Robles( also amazing) but they helped me get through this appt. I have Terri le teeth. They also were the first to recommend braces
Thank you for your kind words! We're happy to hear that West Coast Dental of South Gate provided great care, and that you received helpful recommendations. We look forward to seeing you again! - West Coast Dental
West Coast Dental of South Gate
Ricky M
Came in with pain from my wisdom teeth without an appointment and was immediately helped and cared for by the whole staff. They were able to get me in and examined within the hour. If you’re looking for a dentistry with good service that genuine cares about its patients, this is the place to go.
jessy zepeda
My experience here went really well :) Angela the technician deserves five stars all around. If you want to be treated well and get great dental services, please consider going here! ?
We're pleased you had a great experience at West Coast Dental. We strive to provide quality oral health care in an accommodating and professional environment for all our valued patients. We appreciate you for entrusting us for your dental needs, and we look forward to seeing you again. We wish you continued dental health.
West Coast Dental of South Gate
AYYOROZAY
I had an amazing experience they helped me through it all and made financing easy, very smooth operation the doc was smooth and very knowledgeable and informed me with easy instructions to upkeep my treatment, this will now be my go to dentist thanks everyone once again!
We're pleased you had a great experience at West Coast Dental. We strive to provide quality oral health care in an accommodating and professional environment for all our valued patients. We appreciate you for entrusting us for your dental needs, and we look forward to seeing you again. We wish you continued dental health.
West Coast Dental of South Gate
Thank you, we greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of South Gate
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of South Gate
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of South Gate
Steven Castaneda
I enjoyed my time at West Coast Dental. Waiting times are decent, folks are so compassionate and understanding. Waiting under operation could be better, but overall, One of the best medical-type places to try.
Feliza Estrada
Long wait time despite having an appointment. Dental assistant Angie was great and made me feel comfortable during the root canal and crown process.
Jocinda Martin
Great dentist and oral surgeon office. I would definitely recommend. Carmen helped me out with all the questions I had. Thank you team.
yadira puerto
Francis Romero was the best, did a great job with the cleaning. Very good interaction and good service.
Thanks for the 5 star rating, Yadira!
West Coast Dental of South Gate
Andrea
Truly the best, state-of-the-art dental practice in South Gate. From the front of the office staff to the Doctors, everyone is truly extraordinary, especially Carmen! Personally, I have always been afraid to go to the Dentist based on past experiences. However, Francis in the office changed my fear. He will make you feel so comfortable, ease your nerves, answer every question and make it a great experience every time. He is knowledgeable and truly cares about his patients! Also, the environment of the office is inviting and welcoming! Come in for great dental service! Best dental practice ever.
Liliana Romero
A true gem of a dental practice in South Gate. Each member of the front of the office staff, as well as each doctor, is truly exceptional. The dental hygienist, Francis, will make you feel so comfortable, provide you with answers to all your questions, and make every visit a pleasant one. In addition, you will appreciate how clean and organized the office is making your visit as smooth as possible. There is no better dental practice than this one!
Hey James, we are pleased your experience with our dental office was positive. We look forward to serving you again, and we wish you continued dental health.
West Coast Dental of South Gate
Hey Jerenys, we're thrilled your experience at West Coast Dental was positive. We thank you for entrusting us for your dental needs. We hope to serve you again, and we wish you continued dental health!
West Coast Dental of South Gate
We're pleased you had a positive experience at our dental office. We thank you for entrusting us for your dental needs, and we look forward to serving you again. We wish you continued dental health.
West Coast Dental of South Gate
Eve C
My fav place to get cleanings! Doctor is nice and has so much knowledge. Carmen is sweet and very informative.
RoseMary Holguin
Stay away from this place. Very cold office, not temperature but personal, they show no emotions, they're like robots. Only gets worse from there. If you have insurance look out for Carmen Alaniz, she'll make you pay cash because she can't be bothered checking out your insurance. You'll never see your money again. Now for the so called professionals, the dentists. If you need extractions stay away from Ms. Santisree, not too much muscles on her so she pulls and yanks for quite awhile before tooth is extracted. Now if you need partials Dr. Robles is not the man to see. He just can't get the partials correct even after 3 fittings. Then he talks in circles trying to explain his obvious error and lack of communication with factory that actually makes the partial, I was so fed up and could tell he was sticking to his story so I just left with my partial, that was not to my liking. Partial had a gap on my front tooth. Only good thing about this West Coast Dental is that its close to my house. Warning: stay away from this sorry dental company. Now i would like feed back from WCD owner for my review, like WCD thanked clients for good reviews. Are you just going to ignore me or give me back my $1,500.00 Carmen made me pay for my bottom partial when i obviously had more insurance to cover it.
Arlene S.
I had a great experience. Everyone I came in contact with was really nice and attentive. I was greeted with positive energy from the front desk. Anita who took my x-rays was gentle and made feel at ease. Dr. Robles was understanding and answered any questions I had. He provided the best options for my oral health. Carmen in financing exceeded my expectations on helping me with my finance situation. I highly recommend this team and look forward to my future visit.
Zulema Ahumada
The staff at West Coast dental are so welcoming. Carmen is very informative and she made us feel very comfortable. Frances is so kind and helpful. The doctor is amazing. So happy I decided to come here. I will definitely recommend West Coast Dental to friends and family.
Hey Zulema, we thank you for your feedback. We're pleased you had a positive experience at West Coast Dental! We appreciate you for entrusting us for your dental needs, along with your recommendation to friends and family. We look forward to serving you again, and we wish you continued dental health.
West Coast Dental of South Gate
Junior Hernandez
Francis was great! Highly recommend. Had some discomfort on one of my inlays, quickly fixed the problem.
Thank you for your feedback. We're pleased you had a positive experience at West Coast Dental! We look forward to serving you again, and we wish you continued dental health.
West Coast Dental of South Gate
Thank you for your feedback. We look forward to serving you again, and we wish you continued dental health.
West Coast Dental of South Gate
We're happy your experience with West Coast Dental was positive. We look forward to serving you again in the future, and we wish you continued dental health!
West Coast Dental of South Gate
We're happy your experience with West Coast Dental was good. We thank you for choosing us for your dental needs, and we look forward to serving you again. We wish you continued dental health.
West Coast Dental of South Gate
Ester Torres
I went in for my six month check up and thankfully I just needed it a regular cleaning. Angie took care of the cleaning she was very professional and very friendly. Angie made me feel comfortable and she was very efficient. Overall it was a quick and pleasant visit.
We're pleased your experience with West Coast Dental was positive. We thank you for choosing us for your dental needs, and we look forward to serving you again. We wish you continued dental health.
West Coast Dental of South Gate
Tony Sambrano
Awesome experience, and this is coming from someone who hates the Dentist. Going to be making appointments for the whole fam
We're pleased your experience with West Coast Dental was positive. We thank you for choosing us for your dental needs, and we look forward to serving you again. We wish you continued dental health.
West Coast Dental of South Gate
Hey Bryant, we are pleased your experience at West Coast Dental was met with excellent customer service. We appreciate you for entrusting us for your dental needs, and we look forward to serving you again! We wish you continued dental health.
West Coast Dental of South Gate
We're happy you had a positive experience at West Coast Dental. We look forward to serving you again for your dental needs!
West Coast Dental of South Gate
Hey Maria, we are thrilled you had a positive experience at West Coast Dental. We appreciate you for entrusting us for your dental care, and we look forward to serving you again. We wish you continued dental health!
West Coast Dental of South Gate
Hey Richard, we are pleased you had a positive experience at West Coast Dental. We appreciate you entrusting us with your dental needs, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental of South Gate
Hey Laura, we are pleased you had a positive experience at West Coast Dental. We appreciate you entrusting us with your dental needs, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental of South Gate
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of South Gate
JuJu Perez
Always the best experience employees, there are so caring and nice. Best dentist in my opinion.
Hello, we thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We look forward to seeing you again and we wish you continued dental health!
West Coast Dental of South Gate
Hello, we thank you for taking the time to let us know how we did. We are pleased you had a good experience with our dental office. We hope to serve you in a more timely manner for future visits, if given the opportunity. We thank you for choosing West Coast Dental to fulfill your dental needs. We look forward to seeing you again and we wish you continued dental health!
West Coast Dental of South Gate
Brian Valente
The few times I’ve came to get my crowns, Francis has treated me very well. Making me feel very comfortable
Hey Brian, we thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of South Gate
Ssteven.n
Francis was very helpful made sure I was good the whole way and got the job done fast
Hey, we're pleased to hear that your visit with West Coast Dental was a positive experience. Our goal is to provide a comfortable and accommodating environment for all our patients, and we're glad that our staff member was able to assist you with any questions and concerns you may have had. Your satisfaction is important to us, and we look forward to serving you again. Thank you for your kind words and trust in our team!
West Coast Dental of South Gate
Christopherc Amaya
Very professional environment. Had my wisdom teeth taken out recently and was very well attended.
Hello, we thank you for taking the time to let us know how we did. We are pleased you had a positive experience with our dental office. Thank you for choosing West Coast Dental to fulfill your dental needs. We look forward to seeing you again and we wish you continued dental health!
West Coast Dental of South Gate
Jose Garcia
Thanks for the good services. They made me feel very good. Thank you Lesly for helping me with my appointment, Gaby for the information, the guys in the back have a very good manner. Thank you Dr Alluri
We're glad to hear you had a positive experience with our team at West Coast Dental. We're dedicated to providing the best dental care possible to our patients. If you have any further questions or need further assistance, please don't hesitate to contact us. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent care in the future!
West Coast Dental of South Gate
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of South Gate
Oscar Chavez
Went in for a cleaning and I was taken care of. Francis was very gentle and nice, and seemed very happy
Thank you Oscar for taking the time to write a review about your experience. We're pleased you had a wonderful visit, and that our staff member made your experience stellar. We aim to provide quality dental care services in a friendly and professional environment. We thank you for entrusting us for your dental needs. We look forward to serving you again at West Coast Dental. Wishing you continued dental health!
West Coast Dental of South Gate
Katherine Welch
Francis romero and my dr today was sooo amazing the staff are all so friendly and nice I highly recommend
Thank you Katherine for taking the time to write us a review. We are very pleased you had a great experience at West Coast Dental. We aim to provide excellent dental care in a friendly and professional environment. We look forward to serving you again for any of your dental needs, and we wish you continued dental health!
West Coast Dental of South Gate
Lillia Napoles
Had a wonderful experience the doctor was great didn’t even hurt and it was quick had an abstract. I would recommend you come to us coast dental.Angie one of the techs was very pleasant and gentle with taking pictures of my teeth.
Hi Lillian! Thank you for taking the time to leave a review. We are thrilled to hear that you had a wonderful experience at our office and that you found our doctor to be great. We take pride in providing high-quality care and making our patients feel comfortable during their visit. We are glad to hear that your procedure was quick and pain-free. Our team works diligently to ensure that our patients receive efficient and effective treatment that is as painless as possible. We appreciate your recommendation and hope that you will continue to choose us as your dental provider in the future. Thank you for choosing West Dental for your dental needs.
West Coast Dental of South Gate
Hi Lizbeth, thank you for letting us know how we did. We wish you continued dental health, and we look forward to serving you again for any of your dental needs!
West Coast Dental of South Gate
Thank you Ruby for letting us know that your experience was positive because of our staff member. We aim to provide a friendly and professional environment. We look forward to serving you again in the future, and we wish you continued dental health!
West Coast Dental of South Gate
Hey Paulo, we are pleased you had a positive experience at West Coast Dental. We appreciate you entrusting us with your dental needs, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental of South Gate
Marisol Rios
Angie was very professional and attentive during my cleaning today, my teeth were in great hands!
Thank you Marisol for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of South Gate
Arlene M
Had the best experience with Angie. She was very thorough while explaining how to use my trays. 10/10
Thank you Arlene for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of South Gate
Carmelatee Wiley
I had a dental appointment today. Staff was warm, helpful, and nice. Shout out to Angie who was very patient with me. She was helpful. She gave good tips on how to care for my new denture and well-being of my mouth.
Thank you Diana. We're thrilled our staff made your visit with us a positive experience. We aim to provide an environment that is friendly and professional for all our patients. We look forward to seeing you again for your dental needs at West Coast Dental. Wishing you continued dental health!
West Coast Dental of South Gate
Ellie Garcia
I had a great experience here despite me getting two crowns done (which by itself is not a pleasant experience haha). The staff here is very friendly from the receptionists to the dental assistants to the dentists themselves. To name one, Francis Romero placed my final crowns in and was very compassionate and friendly. He made me feel safe and valued, I definitely left with a smile on my face :) The receptionists were also very helpful and helped me figure out my insurance when I was having trouble with which I am so thankful for. Overall I’d definitely recommend this dental clinic!
Hey Ellie, we're pleased to hear that your visit with West Coast Dental was a positive experience. Our goal is to provide a comfortable and accommodating environment for all our young patients, and we're glad that our doctor and staff were able to assist you with any questions and concerns you may have had. Your satisfaction is important to us, and we look forward to serving you again. Thank you for your kind words and trust in our team, along with your recommendation.
West Coast Dental of South Gate
cristina rodriguez
Came in for a deep cleaning & Angie was amazing! My mouth feels super clean & fresh! She really pays attention to detail!
Hey Cristina, we're pleased to hear that your visit with West Coast Dental was a positive experience. Our goal is to provide a comfortable and accommodating environment for all our patients, and we're glad that our doctor and staff were able to assist you with any questions and concerns you may have had. Your satisfaction is important to us, and we look forward to serving you again. Thank you for your kind words and trust in our team.
West Coast Dental of South Gate
Samantha Rivera
Had a good visit today Dr.Robles and Angie Both made my visit very enjoyable!
Hey Samantha, we are pleased to hear that your visit with West Coast Dental was a positive experience. We look forward to serving you again. We wish you continued dental health!
West Coast Dental of South Gate
Mariela Zarazua
I am very happy with the office, the receptionists are very friendly and helpful, Carmen always helps us with financial matters and explains things to us very well.
Blanca Ramirez
Thank you for being so efficient and kind, LA Dra Alluri I love your service, Thanks to Carmen for being so kind.
Maria Cardoza
Services been good so far. Thanks to all the staff and specially the manager.
Lisa Viramontes
Angie the assist did a VERY GOOD JOB with my son with his cleaning. Made my son feel comfortable. The staff from the front desk are very nice made myself and my family feel comfortable
We're pleased to hear about your positive experience at our dental practice. Our goal is to provide a comfortable and accommodating environment for all our patients, and we're glad that our staff was able to assist you with your questions and concerns. Your satisfaction is important to us, and we look forward to completing your dental work with the same level of care and helpfulness. Thank you for your kind words and trust in our team.
West Coast Dental of South Gate
scil Calderon
Called to schedule a first-time consultation appointment for braces, and the following week, they called me back to reschedule. We came 15 mins earlier to the resceduled appointment. It was a LONG wait. Other patients were also complaining that they were overbooked it just went downhill from the start paperwork issues technical difficulties. The x-ray machine was not working, so they told us we needed to be reschedule AGAIN. NO THANKS! Come here if you want your time to wasted
Claudia Perez
Maria Sanchez went above and beyond to help with my situation. She was excellent with explaining all procedures to me. Very happy with her help!
Javi Nunez
I was sitting inside for them to change my braces and they took 2 hours for 3 minutes of work the staff was kind bait I was sitting for to long they would just past by me
We apologize for the extended wait time during your recent visit to have your braces changed. Your experience does not meet our usual standards, and we understand how frustrating it can be to wait for an extended period for a short procedure. We value your time, and we will take your feedback into consideration to improve our service. Thank you for bringing this to our attention.
West Coast Dental of South Gate
Hello, we are deeply sorry to hear about your negative experience at our dental office, and we appreciate you taking the time to share your feedback with us. We would like to further investigate this matter internally. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of South Gate
Osman Inzunza
They are Ripping you off over Pricing then other places . I kept telling them only cleaning and they kept adding pressure for other things . Almost made me sign a contract under the influence of medication lucky i was paying attention becareful .
Hello, Osman, we apologize for the experience you've had in our office. We take patient experience seriously and we would value the opportunity to reach out to you directly to discuss this matter. We urge you to email info@westcoastdental.com with your contact information so that an office manager can reach out to you to hear more about your experience. Once again, we are sorry to hear about your unsatisfactory experience and we hope to speak with you soon.
West Coast Dental of South Gate
Sophia
Very rude staff and they gave many excuses why they didn’t want to do an extraction but thank goodness I found a great dentist that was able to tend to my mother and her issue right away
Hi, Sophia, on behalf of the office, I apologize that our staff was unfriendly, we promise this is never our intention. If you need additional help or have any questions, we urge you to email info@westcoastdental,com.
West Coast Dental of South Gate
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.
West Coast Dental of South Gate
Abraham Aguilar
Whats the point of setting up appointments if your still going to wait over an hour just to be called in . I canceled and just walked out and i was suppose to see the orthodontist for my wisdom tooth . Lobby was all packed up with people not bieng able to sit. I wouldnt recommend this place.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of South Gate
Emily Granados
In pain spoke with front desk girl was so rude and told me to wait as I expected but not to be told so rude & waited after my X-rays in pain another hour
We are so sorry to hear this was your experience with our office. We apologize for the behavior of our staff, as we do not intend on coming off as rude and we know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We are prioritizing improving patient experience by smoothening out communications and we try our best to ensure that these types of occurrences do not happen regularly but if you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.
West Coast Dental of South Gate
Tory W
Please be considerate of people time. The fact that I waited 3hr going on 4hr for 1 root canal is absurd.
Hi, Tory, thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, and we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of South Gate
Luis Lopez
Horrible customer service and just service overall was horrible. Appointment was at 10:30 and I got there to only one specialist in the whole clinic having to attend 4 people who also got quadruple booked at the same time as me. Very unprofessional and not at all servicing.
Hi Luis. We appreciate you taking the time to leave some feedback. We apologize for the negative experience you had during your recent visit to our dental office. We sincerely apologize for any unprofessionalism you may have encountered. This is not the level of service we strive to provide to our patients. We are committed to continually improving our customer service and ensuring that all of our patients receive the care and attention they deserve. We would like to address your concerns directly and work towards a resolution. Please email info@westcoastdental.com with your full name and contact information so that we may get in contact with you immediately to resolve these issues. Once again, we apologize for any inconvenience caused and appreciate your feedback as it helps us to identify areas for improvement.
West Coast Dental of South Gate
Mr Dysphoric
Good dentist, but the seniora that handles the billing is ripping people off. She is charging people $1,000 dollars for wisdom teeth extractions WITH insurance.
Hello. Thank you for bringing your concerns to our attention. We take all feedback seriously and apologize for any inconvenience you may have experienced. We want to assure you that we strive to provide fair and transparent billing practices to all our patients. We will investigate the issue you have raised and take the necessary actions.
West Coast Dental of South Gate
Julie crespo
the front staff is very rude? and they removed a cavity from my daughter and they didn't look at how deep it was and I had to take it back with you and they had to do a root canal, it's negligence ?
Hello Julie. We are sorry to hear that you had a negative experience at our dental office. We take all patient feedback seriously and strive to provide the best possible care to all of our patients. We apologize for any rudeness you experienced from our front staff. We expect all members of our team to provide excellent customer service and are disappointed to hear that this was not your experience. We will be sure to address this issue with our staff to ensure that this does not happen again in the future. We apologize that the initial treatment was not sufficient Our goal is always to provide the most effective and appropriate treatment for each patient's individual needs. We take responsibility for any shortcomings in our treatment and will take steps to ensure that this does not happen again in the future. We value your trust in our practice and would like to assure you that we are committed to your dental health and satisfaction. If there is anything we can do to improve your experience at our office, please do not hesitate to reach out to us by sending us an email at WCDCustomerService@incontactemail.com
West Coast Dental of South Gate
Jay Gomez
Very rude very unprofessional they tried to claim that your insurance does not cover dental work when it does just so they can get money out of you they do not care about their patients they only care about money I will not recommend coming here for anything not even for a checkup I've been here three times already just to have my wisdom tooth extracted just to be told that I have to see a doctor and oral surgeon to be approved by my insurance does not make sense do not waste your time here I do not know how this location is still open they need to be investigated for fraud
griselda jimenez
Love the staff and the doctor , they was friendly they helped me out with my daughter when other dentists they did not helped me they did not took time to help me and at western coast dental in South Gate the staff and doctor help me with my daughter treatment. Thanks for the help means a lot…
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing your again very soon, Griselda!
West Coast Dental of South Gate
US Veteran Honorably Discharged
I was told. “Your gums are bleeding and we don’t want you to loose your teeth. All of this procedures are necessary. This was very unethical and a total scam. People please see the $5399.00 bill. For teeth cleaning and antibacterial agents added to my teeth. The dentist will scam you. SEE THE RIDICULOUS BILL. I went in for a Teeth cleaning. $5399.00. Else where this cost $150.00. I don’t have one cavity on any teeth. Learn from my mistake of not pushing back.
Maria Cisneros
Worst experience ever!!! They scheduled by son for a follow up appointment and once we arrive 40 minutes after waiting they tell me they no longer take his insurance. MANAGERS excuse was they don't call the insurance themselves when they schedule. They also did this to a woman that arrived after me as well. AVOID GOING HERE BY ALLLLL MEANS!!
Rosalba Sandoval
Great customer services everyone is very friendly and helpful with the finances, I can’t wait to get my braces on!
Jeff Ingraham
It all started with Arely in the front. Anita helped me get situated for Dr. Robles. Herbert did the crown. I'm so very grateful for all of them. Thank you South Gate
Eduardo Jr.
Very good service. I went for the first time for a tooth that was uncovered and had deep cavities that had affected the nerve. When I went without an appointment, they attended to me quickly, gave me an estimate with an affordable price, and that same day they performed the treatment. They killed the nerve and put a crown on me. In addition, they gave me a deep cleaning. The doctor and the nurses were excellent. Service was very good.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of South Gate
Hilda Ortiz
Staff were super rude. Not a child friendly dentist. I took my 6year old for a emergency check up. She was crying as we walked in and the staff tell me to sign in. About 5mins after signing in receptions look at eachother say something to eachother. One stands up and tell me if my daughter is crying they won’t be taking her in. I told her once she settles down she’ll be fine. She normally is scared but she does fine once’s she’s called in. I sit down and she calls another coworker that comes to the waiting room to. The third lady is so disrespectful addressing my child first “don’t cry your not going to be seen today.” Never going back. I changed dental office. Hire better receptionist staff.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of South Gate
Pam R
Hired better professional staff and dentists. The doctor was real nasty touching everything in the room including his beard and then put his unclean hands in people mouths.
Cristina Hernandez
Customer service sucks. They are super slow. I had to wait 15 minutes at the counter to check in. One of the girls was just sitting there on the phone and the other was just standing waiting for someone to fix the printer instead of helping the clients while waiting
Pamelia Bailey
I PAMELIA BAILEY (CICI OF THE NEIGHBOR'S 2015 SITCOM) Really like West Coast Dental they were very nice, efficient, thorough in the care they gave me and completely explained the needed treatment for the future. I was very anxious about this new dentist, but that disappeared with the kind treatment they gave to me. The facility was very clean the receptionist, assistant and doctor were very friendly. I would recommend this place highly. Get you your help right away. They seem to want what's best for you and how you prefer. I like that.
soufiane couche
This place is a Ripoff believe me. I usually don’t like posting reviews but this time I will, just because this person they are having as a sales rep, the lady who brings you the break down of your invoice… is there trying to make money in any way possible. First she comes to me to tell me that my insurance only covers my cleanup every 3 years!! Knowing that I just got this insurance in January 2023, when I told her that she got so nervous and she got lost and asked me to wait she needs to check… 15 minutes later she comes back to tell me okay you insurance does cover around 2600 and you pay around 2600 I don’t remember the exact numbers she said but for sure 2000 and something. For a cleaning????? Shame on you. Never again.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of South Gate
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of South Gate
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of South Gate
Anayanett Guzman
Unprofessional staff, I was booked wrong appointment was seen for nothing took my referral with me wasted 1 hour of my time for nothing. The worse service ever don’t plan to ever come back. My siblings had 4 other appointments and will be cancel.
David Jones
When I went to West Coast Dental they were nice and friendly They were Thorough of why I was in so much pain on the left side of my mouth. It was a great experience.
Shonda Green
Dr Robles and tech Karina are the most caring sensitive dental professionals I've ever met...I was so nervous,but after their comforting words and techniques I was fine...love my smile now
Kimberly Martinez
Get better front office I believe her name is Blanca is very rude I’ve been going to that office for many years and this is the first time I have a issue like this. Very upset at her pt service/ care. Other lady was great awesome very nice and understanding.
Alondra Cazun
My Son was in so much pain today and thank God one of the greatest oral surgeons WCD has (Dr. N. Tung) was there to help!! Staff there were great!!! Including her assistants Rosa P. & Maricela Thank you guys so much!
Maria Rios
I was happy to find a dental office that had such concern and professional mannerisms and my dentist was gentle and was concern of my comfort and they helped to finance so I can work on a better happier smile that I've been wanting thank you staff.......
Veronica Sims
I Love the friendly staff and the surgeon . They made me feel very comfortable and at ease. I will definitely be going back. As a matter of fact I’m switching offices to there.
Thank you for your nice review about our team, Veronica! Our goal is to always make sure our patients feel safe and comfortable while under our care, and we are so happy to hear we achieved that with you. We're so excited to have you as one of our new patients! :)
West Coast Dental of South Gate
Debra Gibson
I was very nervous and unsure of the procedure but the dentist and the staff was so patient with me and very nice.. Thank you.
Aracely Montoya
I was the first one in and the last one out for just a cleaning. My appointment was at 9, I was there at 8:20, got out until passed 10. There were 2 other people who were there after me and they got out before me.
Thomas Page
The doctor and his assistants are great but the front office is a nightmare.
Efren Hernandez
They took good care of me ! I am happy with their service ! I highly recommend Dr. Robles. He is a very talented Dentist and provides excellent Dental Care for his patients.
thank you for the 5 star rating.
West Coast Dental of South Gate
maria corral
I loved the dentist who was very patient and answered my questions and the boy who took my x-rays was very professional, excellent service when I needed to have my saliva removed, we highly recommend it. I liked the treatment.
Ted Gonzales
Seems like they were trying to get me to do procedures that I didn’t want or need to charge me more , I just wanted a cleaning
Jorge Escalante
The dentist and the dental personal were outstanding, kind and knowledgeable. but the estimator in the front desk Carmen, poor knowledge of what she was doing and need more training how to deal with patients !!!
Ana Leon
Looks small from the outside but quite large on the inside, clean, front office personnel in training so not very friendly. The wait was a bit long i suppose because I'm a new patient. You can fill your info online which was super cool unfortunately they weren't able to pull mine but no big deal. The Dentist was very professional and super informative on what he found and the plan of action he wanted for my dental treatment.
Analilia Anaya
I love the facility and front deck, doctor and assistants. But one of there special goes off on patients and she shows her frustration, tell patients, "you should understand my frustration," ah no, I am am not the professional. She is. Today we saw for the first time the special. No a good thing to witness and it was to be a cumsult. Not one did she tell me about how to maintain wound care after extraction. Or which one's were going to come out. She was just so frustrated today not sure if this is all of the time. But I did have to ask her to lower her voice. Was getting ways to loud to be I doors. Beside this specialist every one is very helpful and attentive.facily is very nice and clean.
Rose Gonzalez
Front office is horrible ,just gossiping . My daughter's appointment was at 9 am ,she was seen 3 hours later!! I had to talk to the "manager" which by the way is super rude ,ignores you. All she had to say ,I can ask to see if she can be seen sooner ........ CORPORATE OFFICE PLEASE RETRAIN STAFF!!
Lory Gutierrez
I went today and Lourdes Martinez was a very helping and patient person with me, I'm thankful for her service. ?
LaChicaColocha
Today I went in for a routine check up and cleaning. The team did an amazing job. I have never felt such a thorough job and I've been coming to the dentist for over 20 years. Fantastic work.
Tiffany Taylor
The receptionist made my child's appointment with the wrong type of dentist. They made me wait over an hour and a half past his appointment time before telling me he couldn't even be seen. Then Norma, at the front desk was shockingly rude and unprofessional. This office needs some serious training
Jesus Antonio Garcia
Horrible front desk, I was acknowledged 30 minutes after my appointment, very rudely, I was given the wrong information about my Dental Ins, I had to call myself to give them my coverage, I spent two hrs, we were rudely ignored after I refused their choice of treatment, I’ve never been that mistreated in my life at a dental office. Please think twice before you visit them, also very disappointed with the cleanliness,
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Cindia Gonzalez
Maria Sanchez and graciela great customer service and friendly need more people like them
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of South Gate
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of South Gate
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Javier Chavez
I went for a cleaning did not get it just to x-rays just to charge my medical
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of South Gate
Claudia Nevarez
This ppl never answer your call then costumer service transfer your call the office hangs up this happen 4 times today bad service
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Jessica P
Carmen made by visit extra easy and financially helped me get a better deal. Highly recommend this office. Super friendly staff and they accommodate to your schedule.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of South Gate
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of South Gate
Claudia Loango
Change doctor and inexperienced working team, they have to over do my xrays, doctor did not gave me medicine for pain and no antibiotics that I needed...0 recomendation for this clinic.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Patrice G
They literally give everyone the same time appointment and then make you wait 2 HOURS! Ridiculous
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of South Gate
Tatiana Briscoe
Finally found a dentist that provide the best customer service and make you feel like family. Service was fast and efficient. They walk you through the process step by step and make sure u understand what they are going to do.
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of South Gate
Nicole De Jesus
WORST PLACE EVER! Never come here not professional they don’t even care or respect you have an appointment. My appointment was at 3:30 and I was waiting for two hours sitting down just to tell me my workers can’t stay long then why do appointments that you guys can’t complete.Not only that they have cancel my appointment twice now this is very unprofessional. Never come here. Rude people.
Lourdes Piedrahita
The worst experience they give us an appointment then waited two hours to just cancel it. Not professional. Bad service. Cause the doctor said he couldn’t see my son and daughter. Why do appointments if they can’t even complete them. DONT GO THERE
Priscila Cabrera
Very rude receptionists, billers and managers I believe the only kind people there are the actual dentists. Very disorganized staff it’s been like this for years and no improvement at all. They have rescheduled appointments when I’m present at the actual appointment after calling off of work meaning I have to call off again which is ridiculous.
Janet Tello
The staff was very friendly and Roberto explained my whole process and procedure with detail. Also the Ortho doctor was very friendly and made me feel so relax and explained my process once again. He listened to what I want it to see on my smile and the changes. I would highly recommend the place to anyone …Financially lady helped me a lot to get my process going thank you once again west coast
Sharon Zamora
My son got braces they charged 1,500 because medical covered another part. Asked the financial lady if that was it she said yes and every time I had gone for the monthly check up they end up with new charges of 260 and 760 so I called the insurance and asked to provide this code which they didn’t provide unless I went to ask and notice they shouldn’t had charge because it was a covered job. The 3 d time they needed to remove some teeth and again another 700$ and that they didn’t explain on the previous appointment so again I called the insurance again so I had to tell them how seriously frustrating I was with that dentist so I’m working on changing it so sick of that place
Wanda Moore
The female at the front counter is rude, short temper and very defensive at 9am in the morning, the back office staff including the finance personal are a total pleasure.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of South Gate
Daisy Mora
Worst dental experience ever. I was overcharged for a crown in August 2021. It is now march 2022 and I have not yet received a refund. I've called several times, left several messages and sent several emails and noone has tried contacting me. Besides the overcharge they always have a long wait. No point of having an appointment. ?
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of South Gate
Gonzalo Ibarra
What is the purpose of having an appointment is they wont see you 3 hours after. My appointment was at 10 am. Got into get x-rayed which I had no problem. But once I was seated in a room. I was not seen once by the/a doctor and it is going to be almost 2 hours since then. Im an electrician. If they tell me to start my work at 10 am. I will start at 10 am. Not have the client wait 2-3 hole hours till I start working. If that were the case the client will never call me back. Same scenario here. And to top it off. Only One doctor here
Maria Morales
Very friendly staff, clean place. Dr. Robles is really good always explains and gives options he's very careful when doing the work. Really recommend him and this place.
Ephraim Locsin
I'm the type of person who holds off till the last minute and my recent dental emergency really bit me in the butt for being that way. I had a massive tooth infection that made half my face swollen. I went to 2 different dental offices and both set up appointments for the following week. I was in massive pain. I walked in and they immediately helped me on the same day. They removed 2 teeth pain free and I feel a lot better. I like this office, they are straight to the point. I highly recommend this place.
Amber Pugh
Maria provided me with very good service during my time at the dental office. I appreciated her help throughout my appointment.
Bella Guevara
The staff that work here on this facility are so rude they don’t have communication they aren’t organize in what so ever they have been rescheduling my daughter more than once and when they gave her the appointment they weren’t able to see her because they weren’t a doctor
Jazzy Jazzy
The medical biller for this dental office is a total pusher. Even after explaining I do not want to put a lot of debt into my cc and saying I might not even have enough credit she still insisted & said she can approve me for more credit. She tried doing the same thing to me last year 2020, I kept saying I will only do what my insurance covers and suddenly I only paid out of pocket $100 +. She clearly doesn’t care about the patients, she’s not considerate at all, all they want is your money! Not only that, I waited one hour for Dr to see me, after explaining what I need the biller took about 45 min to see me, mind you it was already 6p. Make sure y’all stay awake when it comes to billing your insurance & what you’re charged. It sucks because I’ve been a patient since 2006 but this already enough!
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of South Gate
Marilyn Nieto
Don't come here, worst service!! They have no experience. I went in for a cleaning and the dentist cut me twice and didn't tell me. They cut me under my tongue and on the side of my lip. I found out on my own once I got home. As soon as I found out, I went back to complain and they didn't do anything and we're putting the blame on me that it was my fault for being "too tense. They didn't own up for their mistake. Please don't come here, I don't want anyone to experience this. I would love to provide a photo for evidence of the cuts they left me but Google doesn't let me. They did not apologize for their mistake, I'm very disappointed.
We are reaching out to you to say we hope all is well, and were wondering if anyone from our team had reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Lizbeth Lopez
Don't come here, worst service!! They have no experience. I went in for a cleaning and the dentist cut me twice and didn't tell me. They cut me under my tongue and on the side of my lip. I found out on my own once I got home. As soon as I found out, I went back to complain and they didn't do anything and we're putting the blame on me that it was my fault for being "too tense. They didn't own up for their mistake. Please don't come here, I don't want anyone to experience this.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Diosa Maya
This was my first visit and a very pleasant one. Everyone was friendly and professional. Keep up the good work
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of South Gate
Bertha Camacho
Excelente!!!! From Dr Robles to all personal at the office. Great experience and fast service.
daniel duran
2 issues. Provided my dental carrier's info to make sure they take it. They did so I booked an appointment in the afternoon. Day of the appointment they took too long and didn't get to call my carrier to verify my insurance so they ended up not doing any work that day. On the most recent occasion I needed to get new retainers. It had only been a few months since I had to get the top retainer replaced so I was ready to pay the somewhat reasonable price. Instead of telling me prices went up nearly 100% they hit me with the news the day I picked them up. Had I known I could've at least had a chance to shop around.
Stephanie Melendez
Please save your time. I was waiting about 2 hours to see the doctor and there was still 2 patients ahead of me. Never coming here again, right away called my insurance to change location.
Sandra Carrillo
Dr. Robles is just amazing! Went in for a follow up and he came in to check on me and made sure all the procedures were done and made sure all directions to my home care kit was given to me. Can’t thank him enough for the relieve he made me feel during my visit.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of South Gate
Jasmin Navarro
DON'T USE THEIR SERVICE THEY LOOSE FILES AND MAKE YOU WAIT AND DO NOT LET YOU KNOW. I FEEL THAT INSTEAD OF SENDING PAPERWORK TO MEDICAL TO GET APPROVE THEY PREFERR FOR YOU TO PAY OUT OF YOUR POCKET. .......DO NOT USE THEIR SERVICE THEY LOSE FILES AND THEY MAKE YOU WAIT AND THEY DO NOT NOTIFY YOU. I FEEL THAT INSTEAD OF SENDING DOCUMENTS TO MEDICAL TO GET APPROVAL, THEY PREFER THAT YOU PAY OUT OF YOUR POCKET.
Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Bryan Carro
I had great dental experience at this dental office. The staff is very helpful and explain in great detail the dental procedures that will be done. The manager is great at explaining the financial options and details.
Peter G
Not worth the effort. Contacted them several times to get the treatment plan sent to me but because we wanted to use our insurance, I guess they did not want to bother. They just want your money period.
mitsy Valdez
This was the most horrible experience i have ever had at any dental or any other facility. The Dentist came in and the nightmare started for the way he treated me. He offered some products they sell in their facility which I have used before and didn't work for me, so i said i was not going to buy them. He got all angry and starred saying to me on a very condescending way: " why are you even here" i said because i need my cleaning, but im not paying for something I dont want , he kept repeating why are you even here? started to remove his gloves and acting very unprofessional, upset and at that point I felt dismissed, offended, so said if you are going to treat me that way better bring anither dentist, he dismissed my request and he left the room leaving me on the treatment chair without any explanation or offering another doctor or anything, he just basically abandoned a patient on the middle of care which is not just rude and disrespectful, but a negligence as well. I asked for the manager and when this ladie came, i asked for his information because he did not at any point introduced himself to me, and the supposed manager said she can't tell me who he was.. Nobody has told them that knowing the doctor's name IS A PATIENT RIGHT, ..i had to reminded her that so i can know this dentist name, she said Dr Robles. This place do not care about caring for patients, in my experience, they treat patients disrespectfuly, condescending manner, no person should be treated that way when looking for any kind of care. STAY AWAY FROM THIS OFFICE,SPECIALLY FROM THIS PREPOTENT DENTIST..
Socorro Perez Garcia
Staff is always very friendly. The doctor is very kind and professional. I've had nothing but good experiences thus far. Thank you West Coast Dental !! I appreciate you!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of South Gate
Oswaldo Carmona
It is good most of the time, but the last time I went the dentist was watching something on her phone and stopped during replacing my broken braces. When I got home around 5 hours later I was eating tacos and the bracket she replaced broke so it's a two star for me. (I'm 13) and they charge $40 for the replacement bracket.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Jeanette Arevalo
This last time I had an appointment at 11 am. I showed up at 10:45am. At 11:45 they still had not called me in at least for x rays so i left. This is the second time they make me wait a ridiculously long time. 6 months ago i also went in for a cleaning and they forgot about me and left me in a room while everyone went out for lunch. After waiting in the room for an hour, i went to ask the front desk lady how much longer did i have to wait and she was surprised that i was still there. But i figured it was a one time thing. I understand waiting, but if you're going to make me wait an hour to call me in just for x-rays, that's excessive.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of South Gate
Kimmy Cuellar
Rosy from the office on front was super nice made me feel super comfortable while on going to the dentist and I had past experiences other dentist super mean but overall this dentist deserves a 4 stars on how to treat customers a plus tbh
Luis Delacruz
The whole process was a breeze and Carmen was so helpful helping me with making a financial decision. The doctor was super professional and quick! Highly recommend this office
Thank you so much for rating us, Martha. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Will Garcia
I’m so grateful for this establishment helping me over coming my fear of going to see a dentist It’s must of been over 20 years that I seen a dentist to the what bad experience I went thru when I was a teen. Yes I know I should of had gone to see a dentist , but after the last dental ( dr cambel in h,p Huntington Park ) sending me to the er and has to be hospitalized because I lost allot of blood . But thanks to this establishment I had over come my fear Going to the dentist. Believe me over 20 years and plus you can imagine how bad my Teeth were. But the dentist made it really comfortable to work on my teeth and made less painful as what I would of though. Thank you was cool dental for being really understanding and the judging me on my teeth like that establishment. I highly recommend this place the one that’s on Tweedy and Otis. If you have bad teeth has any worry or are you scared. Believe me I don’t take my word But they do to choose my family and I like the patient.
Ceci Moreno
If I could give it a zero without hesitation, to start with, the secretaries are always despotic and always have a bad face, Mrs. Marisol in charge of making the budgets says one thing for another, terrible service ?
Jessica Medina
I drove 2 hours to take my dad here and we were 15 mins late so they didn't wanna see him the last appointment they rescheduled him 1 hour before appointment time
Marisela Garcia
I arrive at 2:45 thinking my sons appt is at three I sign in the receptionist acknowledge me then o realize his appt was at 4 so I get up and tell the receptionist I just realize the appt is at 4 should I come back she says no his chart is back there the earlier you come it's better for us so I waited and no paper work was given to me so I get up again there was another girl with the same girl that helped me I see all other people going in and never do they tell me can I help you or give me the paperwork until I get up and tell them are you going to see him or not at 430 that's when they called him in and I signed paperwork never did I get I'm sorry or nothing I just saw the two girls whispering to themselves..
Marcela Rivera
I would give 0 but there is no 0 here is my reason: I waited an hour and had an appointment, I inquired how much longer? 10 mn dentist assistant took my x-rays. It took maybe 30mn again waiting for Doctor to see me. Then I was told Doctor was very busy that I had to reschedule!!!!!!!! I wasted more than 1.5 hr.
Jose Araujo
Great place to be in, ogerall the people and staff are friendly and the dentist and his assistants got the job done. They fixed my teeth and I was happy about that, glad I can smile to my smile. ?
Hi, Jose. We are honored you put your trust into our practice to help get you to your best smile. We absolutely loved experiencing this journey with you, and we look forward to helping you maintain your perfect smile! We look forward to seeing you again very soon :)
West Coast Dental of South Gate
Juan Tapia
I am a returning patient. The facility has always been, and remains brightly lit & super clean. The front staff is very courteous and all the providers are on top of their game. Care plans are explained in detail along with options available to get your dental care need taken care of optimally. Glad to be back.
Jorge S
Would give 0 stars if it was available. DO NOT GO. They will give you a quote before the procedure (after telling you they checked your insurance) and then after the procedure all of sudden you'll be paying WAY more. THEN SURPRISE 6 months later you get another bill close to 300... IF you go here, good luck. You have been warned.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of South Gate
Angie Gomez
So dissapointed i was told that they would let me in after they did my 9 year old daughter x-rays .. but instead had me waiting for them to call me in to go in with her ..while i was waiting they did the teeth cleaning on her i had no idea and my daughter said it was hurting but yet the dental assistant didnt care ... i do not recommend this place my daughter was so scare this is the reason why kids end up not wanting to go to the dentist because of places like this.
Hi, Angie. We deeply apologize for this inconvenience that occurred with not being able to be with your daughter. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
illesthoeuknow Ha
Horrible place!!! The dr is very rude the reception people as well they have no manners or costumer service experience and they are over charge like crazy! They tried to say i needed a root canal and tried to charge me over 2000$ went to a different dr and found out i did not need a root canal at all! Wow
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email me personally at ncamacho@westcoastdental.com with your full name and contact information, I will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of South Gate
Nancy lopez
The only positive thing I can say is that they made a same day appointment for me. I was the last appointment of the day and they made sure to remind me several times that the office was closing soon. The dentist saw me for 3 minutes tops and determined that I needed a root canal. The ladies at the front office kept removing their masks and one even left it off for the last few minutes she was there. Overall, not a great experience and I will be changing dentists asap.
Jessica Muro
I only chose this place because the previous dental office for my son would always refer us out because they didn't want to deal with him (he is autistic). When I came in today, the front office receptionist told me last minute that I would have to transfer his dental insurance to that office (south gate) because the insurance didn't have him as a primary. I asked why no one had called me, to which she automatically lied and said they did but when checking their records she confirmed no notice was sent to me via call, text, or email. Once my son was taken back the dentist tried to cut the exam short because he was giving them difficulty with the x-rays(which he came in for) and said I should wait for the specialist to come to try x-rays AGAIN and see if the dentist would do any work the same day or send us back out to wait for another appointment. I dont see how its so difficult to get just x-rays that way the exam and work can be done the following appointment to minimize the stress he has to go through by going to the dentist. I only gave 2 stars because I dont have to wait months for the referral to be approved to get his dental work done. But the lack of communication for this office, and frank laziness of the dentist when it comes to trying to even help seriously needs work.
Jose Gonzalez
Horrible place! They take advantage whenever they get a chance. They charged my mother 400 dollars for Perio Gel when she could've got it from the pharmacy for only 25 dollars.
Patrice Gonzalez
THEYRE ALWAYS SHORT STAFF!! I don’t understand why they make APPOINTMENTS FOR?! EVERY time I come here it’s over 90 minutes and every time I see a different doctor! Beyond annoying and frustrating!
We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of South Gate
Greg Jelks
Thank you for taking care of my problem I love West coast dental and the employees.was so nice and professional.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of South Gate
thank you for your positive review.
West Coast Dental of South Gate
Aldo Martinez
Service was ok they were just charging me for my daughter's sedation even though her insurance was supposed to cover it.
Taliah Michelle
Appointment was at 11 and still sitting here at 1220! No idea of when we will be called ?
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. Unfortunately, emergencies and unforeseen complexities in surgery at times might put us behind. Regardless, we try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com
West Coast Dental of South Gate
Daniel Murcia
One hour and a half wait for my daughters appointment initially scheduled for 4:00 pm. We arrived on time and there was no mention of them running behind at that time. I walked in to check when she would be called at 4:20 pm. They tell me they are running behind then and that it might be another 20 minutes. I check again at 4:40 pm. There are still running behind and they apologize. I left work early to be here on time. They knew they were running behind before my appointment time, they could have called me to reschedule then. It coulda saved me a trip and they've done it before. Just a bad experience. My daughter was not seen until 5:20 pm with other patients still waiting outside.
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. Unfortunately, emergencies and unforeseen complexities in surgery at times might put us behind. Regardless, we try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com
West Coast Dental of South Gate
Norma Lievano
Excellent customer service, friendly attentive, reasonable waiting time, clean facility and very convenient scheduling times
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of South Gate
Martin Moreno
They have bad service. Had an appointment at 3:30p, arrived early around 3:12p. Was not seen until 4:17p. Had to wait for almost an hour just to be seen for less than 10 minutes. I don't know why they give you an appointment time and they don't honor that appointment time.
Cecil Peralta
I really liked the work, Dr. Robles very friendly and professional, all the staff very attentive. A little expensive, ? but good job. Thank you
Thank you for your kind words about our team! We really appreciate it and hope to see you again soon! :)
West Coast Dental of South Gate
De lavega Garcia
I've been thru so many dental places and I had have bad experience, But after coming out of west cost dental, the service was great,... Many people would tell me bad things about it, but to be honest none of that true.. People have told me that there's attend you laid when you arrived, but I came to find out that the only reason they're telling ladies because they arrive late if you show up 15 minutes before your appointment I'm pretty sure they get you enough time because that's how it is with me .. The stats was so excellent that they made me feel welcome and to be honest on the type that had bad experience with dentist that I feel very welcome and comfortable..
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Tony Polanco
So bad first of all they don’t like to call the insurance co. I had sooo bad experience I needed a lot of work to be done they said they were going to email me the estimate becouse my insurance didn’t fax them the paperwork!!!!! All they had to do was call the insurance co to get the answers they needed. So I. NEver got a call back or email from them soooooo frustrated!!!! Never going there again. I don’t recommend this place in South Gate!!!! Do not go!!!!!
Alex Guirola
This place just wants your money. I went to remove a tooth because their periodontist and my insurance lagged for two years to fix my gums. The perio didn't explain to insurance how I couldn't eat and how much pain I was in so they didn't cover me due to it not being serious. 2 years later I come back to remove tooth because gums are too damaged to save tooth (two years earlier they would've been able to help). Now they want to pull tooth but charge me for a bridge and all kinds of other stuff. Put me on a payment plan and blah blah blah. I walked out,went to dr Francis on Randolph and Pacific and got it removed through my ins. No bridge no payment plan no problem. West coast dental tells u it's no big deal until it gets really bad so they can charge u more. This place sux do not go there unless u like being lied to and scammed by.
Hi, Alex. We have forwarded your review to our office manager, and will be contacting you shortly. Thank you for your patience.
West Coast Dental of South Gate
Jay Hyder
Unprofessional, Ghetto Staff, Disorganized and UNSANITARY!!! It is Rigged!! They will fraudulently manipulate you into thinking you need extra work to get their desired billing! Stay away! Take your dental needs elsewhere!
We have sent your review to our office manager and will be contacting you shortly.
West Coast Dental of South Gate
Martiny Lazo
Very professional service Very good care from all the staff and very attentive doctors Very clean office. Thank you very much for your great help
Hello Martiny. We greatly appreciate your kind words about our staff and services. We hope to see you again soon!
West Coast Dental of South Gate
Becky
I got arrived here at 10:35 and my appointment wasn’t until 11am waited a few to get my x- rays done and then the dentist took awhile to get checked out. So been waiting for the manager for the finance to revise the cost with me and it took 45 minutes for the manager to come. The only really bad thing is the wait I mean they take a while for them to come to you. But the dentist is really nice and sweet
Moni Yanez
If I could rate this place I would gave it no stars. Brought my son for some treatment done. It was the worst experience ever. They don’t know what they are doing and they will find anything just to bill your insurance. The biller there has an attitude. She got made cause I asked her for the CPT codes to see what have they been billing my insurance. Never coming back here again. I will be reporting them to my insurance.
raven salinas
They lie about what your insurance covers so I would recommend always calling yourself if you come here.
Thanks for the rating!
West Coast Dental of South Gate
nancy rodriguez
Dr.Robles is so nice and understanding with my feelings towards getting work done in my teeth. He was super easy to talk to about my worries. Gave a real good explanation on what I will be getting done.
Thank you for your nice review, Nancy! Our doctors' goal is to help ease your dental anxiety while providing the best possible dental experience for you. We are so happy you were satisfied with our practice, and we can't wait to see you again very soon!
West Coast Dental of South Gate
Thanks for your 5 star rating, Travis!
West Coast Dental of South Gate
Marisa Meza
Very Good customer service, really detailed with their work. The manager very pleasant
Thank you for the 5 star rating, Jesus!
West Coast Dental of South Gate
Phillip Hernandez
The dentist and staff are very professional and down to earth. Made me fell comfortable and cared for from start to finish.
Efren Bedolla
I do not recommend this place at all! I went to get an extraction of a wisdom tooth and they forced me to get a bone graft ON A WISDOM TOOTH that got extracted. I specifically told them I only wanted to get the extraction done and they said they wouldn't do it unless I paid for the bone graft. Obviously the bone graft is not covered under my insurance. They charged me $400 for the extraction and bone graft . When all I should've paid was $70 for the extraction with my insurance coverage. When I check my receipt I shows that the bone graft was optional. In other words I was robbed of $330! I WILL BE CHANGING TO A DIFFERENT DENTIST OFFICE ASAP ! I WILL BE REPPORTING THIS TO MY INSURANCE ASAP!
Hi, Efren. Please contact us at feedback@westcoastdental.com immediately so that we can fix this issue! We are so sorry that this was your experience, and we can assure you that we are not interested in "selling" anything unnecessary to our patients. Our doctors always do their best to diagnose and treatment plan patients while presenting them with a variety of treatment options based on their dental plan, insurance, or costs of treatment. We take all comments regarding our patients experiences very seriously. We have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. This person will help you understand the information that was given to you and bring clarity to your concerns.
West Coast Dental of South Gate
S-A Serrano
The oral surgeon Dr. Peri was fantastic his knowledge and the level of care along with his encouraging words are amazing, he does a fantastic job he is very caring and detailed tells you step by step without any surprises. I found him to be very calming made my visit 100 times better than expected. The staff were very helpful and friendly this helps because many find dental offices to be frightening I love this dental group because they dont just take this as a job but they actually care about the patients. It is a difficult time with Covid 19 thank you for keeping your patients safe making sure safety guidelines are in place and being followed with chairs spaced away from each other and keeping a clean and safe environment again thank you so much West Coast Dental.
Thank you for your feedback! You are absolutely right - the dental office can be a scary place; You have been doing great and I am glad we are helping you overcome your dental anxiety! We also admire the way our doctors care for each individual patient that comes into our office, and we are so happy you enjoyed your experience with us. We can't wait to see you again very soon!
West Coast Dental of South Gate
Bridgette Larkins
Only office out of literally 6 months and 5 referrals later that had a dental surgeon in office to take out my tooth.
Hi, Bridgette. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule, unfortunately, emergencies and unforeseen complexities in surgery at times put us behind. We would love the opportunity to renew your experience at West Coast Dental and we can assure you waiting it not something you can commonly expect.
West Coast Dental of South Gate
Thanks for the 5 star rating, Gavilondo!
West Coast Dental of South Gate
Rachel Dressed
I AM REPORTING THIS PLACE TO MY INSURANCE.... DO NOT , I REPEAT DO NOT GO TO THIS DENTIST...
Hi, Rachel! Thank you for your feedback. We take all comments regarding our patients experiences very seriously. We have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. This person will help you understand the information that was given to you and bring clarity to your concerns.
West Coast Dental of South Gate
Patricia Gutierrez
We have been coming here for years. Never had any problems. Even when they are busy your not waiting too long and the movies they always show in the lobby are the best! Marissa Velasquez is one of the best who work there. She is very nice and professional!
Thank you for your nice review, Patricia! We strive to make your visits to our office as comfortable as possible. We are extremely happy your experience with our staff was a great one! Thank you again and see you soon.
West Coast Dental of South Gate
Julissa Marroquin
Went there for a check up and they had me waiting for 1 hr and 40 min to get me a clean up. And when I went to ask why they are taking long they came in and was very rude and was hurting me really bad
Hi Julissa, thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office.
West Coast Dental of South Gate
JoAnn Rael
My son was referred by his dentist because they had no childs dr available..My son had not slept in 3 days and was in terrible pain and is only 3yrs old..I couldnt have been so happier and relieved with the care this dentist and staff have given myself and my son..Everyone was so kind and helpful..My son was treated so good and was pain free after 30minutes..I want to thank the staff for all your dedication to your patients even during this covid-19..You all our Angels..Thank you for helping my son and putting big smiles back to his face..I'd highly recommend this dentist and dr to family and friends..
Marisol Carpinteiro
They Tried to charge my medi-cal and credit card. They even helped me open up a credit card under someone else name. My son hated that place. The dentist kept making unprofessional comment about my son teeth so un perfection.
Ana Maria Castillo
I've been with west cost dental for years. I recently went back for an infected tooth, bridge, veneers and root canal. When I did the contract with Marisol. She told me everything my contract had, she mentioned a gum treatment that was included. Now I have another tooth infection and I was suppose to get it fixed first she told me I never payed for gum treatment and they are trying to charge me another $800 cash no payments. She tells me one thing then another I'm fed up I'm so mad and to top it off she gave me attitude when I asked for copies of everything they have done in the past and now. They are thieves. I regret ever going to them.
Martha Martinez
Dr. Josue Robles and the staff at West Coast Dental South Gate were great. They are very caring and professional individuals. I highly recommend them. I was especially impressed at Dr. Robles for being so thoughtful about my needs as a patient, being that I am not too keen on visiting the dentist, he made sue I felt safe, comfortable, and as pain free as possible. My hat goes off to him and much kudos for him. I am definitely a keeper patient. Thank Dr. Robles and staff.
Chetan Thaker
Did a difficult tooth extraction well. Don was very helpful. There's some waiting.
Alex Maroon
Went for a Tooth extraction and I didn’t expect it to be pleasant but it was brutal. I told the Surgeon plenty times that I could feel the pain when he asked if I was numb but he kept going anyway had to stop twice mid way to inject more of numbing medicine. Other than that it was OK but think I’ll shop around before I come back though.
Thank you for bringing this to our attention Alex, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Erick. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
marcus brown
The dentist is very good, but the lady in charge of giving the prices and seeing the insurance is very rude, she has no way of treating the client. And if someone has a dental medical, do not come to this place because nothing is covered here, the cleaning that the medical covers does not work according to this lady I had to pay $ 150.00. The dentist is very good, but the lady in charge of giving the prices and seeing the insurance is very rude, she has no ways of treating the client. And if someone has a dental medical, do not come to this place because nothing is covered here, the cleaning that the medical covers does not work according to this lady I had to pay $ 150.00
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Marisela Reynoso
My children had an appointment at 10 in the morning and they were not seen until 2 in the afternoon. The wait is too much.
Thomas Bogle
Great people great service made me feel comfortable and enjoyed my experience fully
Valentina Gonzalez
Long wait just for a routine checkup and dental cleaning. My daughter waited two hours, and when they entered the room, they didn't know my daughter was there. Very poor service. I'll change clinics as soon as I can.
Cindy Lopez
Horrible service manager needs to be on top of the staff and office they seemed not to care about anything. Horrible experience never never again !!!
sjievents
The doctor arrived 2 hours late, the appointment was at 8 and I left this place at 2:30 pm without having breakfast, my daughter and I. The worst thing was everything they did to my poor daughter. Please do not take your children to this place!! Terrible service
Dear Sandra, we're sorry to hear you didn't have a great experience. Thank you for letting us know about the mediocre service you received. We'll address this matter for you. It's our priority to make sure every patient leaves with a smile. Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Yessy Herrera
Dr. Robles has the most clear and efficient communication. I love him!! All of the staff is kind and soft spoken, I felt safe with what they were doing. Front desk also polite and welcoming. I will for ever be with West Coast.
Michele Ann Dominguez-Grande
Been coming here for over 20 years and know my Kids come here too. Wonderful and Great Staff, very Friendly and Courteous ♥️ Big Shoot out to my friend Lily who works here, she's Awesome ??
Omar “King” Rivera
Excellent customer service and super friendly staff members and they show lots of care to their customers also super clean place and they give so much info about your situation including payment plans and help I love this place and would recommend anyone to visit and I will go back everytime I need help with my teeth and more thank you guys God bless..❤??⚕️?⚕️
Maria Rangel
West coast Dental in South Gate has been the best Dental experience. Staff, Dentist and manager Marisol very professional and courteous can’t wait to go back for Dental treatment. I recommend everyone to go for Dental Service. Thank you ?
Dear Diana, thank you for the feedback. We are glad that the team was able to take care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of South Gate
West Coast Dental of South Gate
Mar Hen
It was one of the best experiences taking my 7 year old daughter here....Customer service was great...Very clean place.I DEFENITELY recommend this dental office to anyone. The Orthodontic was the best I've ever met in years. She explained everything well...I will be switching from current Dentist immediately..THANKS GUYS!..ALL YALL WERE GREAT STARTING FROM FRONT DESK..
Karinna Guerrero, MBA
If I can give 0 stars I would. This place loves to add on unnecessary services to charge you a bundle. This last Friday, these people wanted me to walk out with a bill of $1,710. All I had came in for was basic cleaning that I do every 6 months. These people are nuts! Anyways, I am never coming herw again.
yesenia escoto
they were really nice n helpful with my dauther i will come again i really like coming here is one of the best dentist n i will tell my family about them
Italo Machuca
No long time waiting I am satisfied with services Good payment plans I really recommend western dental at south ga
Thank you so much for your kind words, Italo. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Elizabeth. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Rosie Lopez
my appointment was set at 9 AM they started my check up at 10:30! and ONLY 1 dentist for all people ggggrrr
Dear Rocio, thank you for your feedback. We are sorry to hear that you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making an effort to minimize wait time and let patients know when we're running behind schedule.
West Coast Dental of South Gate
William
Thank you West Coast Dental for helping me with my teeth. When possible I would recommend your service to others. regards, William
Thank you so much for providing this wonderful feedback and for recommending us! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Smiles, West Coast Dental of South Gate
West Coast Dental of South Gate
Tara shelby
Terrible, service the staff is friendly though, youll go back at least 4 times just to get fillings, my teeth are in extreme pain and have to get extra work done on something they supposedly fixed,
Thank you for bringing this to our attention Tara. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
julissa corona
Great staff at the front desk, awesome help And solution for my daughters issue. The new orthodontist that attended my daughter today was so nice and very helpful. Best visit in 3 yrs!
Thank you Julisssa for sharing your experience on Google with us! We take great pride in our customer service and taking care of our patients. We look forward to seeing you and your daughter again. Smiles, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Maryvi. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
marcial moreno
The employees only spend their time talking and the employee who serves you does not speak Spanish, they are useless
Thank you so much for rating us, Sergio. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Kassie. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Latosha. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for your kind words, Betty. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Jessica. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Antonio. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Elena Vasquez _ Maquillista
The wait time was way too long we waited an hour and a half for them to attend us but they never did and looking around there were people their before us that never got attended
MissRosee
This place is horrible. Please do not waste your time and effort into this place they have terrible customer service. Especially the one who handles insurance I will not slander her name however, she had horrendous lip injections. They are rude not professional at all and need to go back to school to better there customer service. Please give your money to a company that will value you as a client. P.s they are very expensive here.
Thank you for your feedback as that is important to us. I am very surprised and at the same time sincerely sorry that any staff member that you dealt with was rude. We pride ourselves on our commitment to providing world-class customer service and anything less is unacceptable. If you would consider giving us a second chance, I am confident that we would change the perception you had about our practice. Please accept again our apology. Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Andres. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for rating us, Jazmyn. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Ruby Corona (Ruby)
Wait time was super long but as someone who absolutely dreads going to the dentist, that was the most pleasant root canal I could ever ask for
Thank you so much for rating us, Henry. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Dyann Leopold
Very polite and professional. They were very informative and made sure I knew what I needed for the procedures I need to have done.
Hello Brenda, thank you for taking the time to provide your feedback. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. We always love to learn more about experiences and how we can improve. We look forward to seeing you and your family again soon! Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for your kind words, Norma. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Ivette Palomo
Customer service is great in the front thanks Vivian ☺️ But even if you have an appointment it takes then an 1 1/2 to help you
Dear Ivette, thank you for taking the time to provide your feedback with us and the google community. We always love to learn more about experiences and how we can improve. We look forward to seeing you and your family again soon! Sincerely, West Coast Dental of South Gate
West Coast Dental of South Gate
Thank you so much for your kind words, Hector. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of South Gate
West Coast Dental of South Gate
Diana G.
Very satisfied with my experience here. Dr. Ramos was very professional and attentive to my needs. The staff was very friendly and accommodating to my busy work schedule. I was very happy with the service I recieved. Definitely recommend
Hi Diana, thank you for taking the time to share your experience, we truly appreciate it. As a thank you we would like to offer you a FREE Electronic Toothbrush for every new patient you refer to our location! Please make sure the patient mentions your name when asked “How did you hear about us? Again, thank you and we look forward to sending you a FREE Electronic toothbrush!
West Coast Dental of South Gate
Ivan Sanchez
Got reffered by my dad so i decided to get my free ortho consultation at this location today ! Have not been to a dental care for almost 4 years and i can say this was far the best dental experience ever! Im more than satisfied with thier amazing service ! Got my crowns done and braces the same day ! The staff is very patient and caring! The doctors are very proffesional ! i want to thank Marisol and Ana for all thier great service and education they have provided towards my dental, you guys are awesome ! I now feel more confident with myself and my smile(: Btw the prices are affordable !! I reccomend this location to anyone ! Thank you once again!!
Hi Ivan, thanks for taking the time to share your opinion with other community members. We take pride in giving outstanding service to every customer and we're happy to receive your appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service!
West Coast Dental of South Gate
Andre Arzate
Excellent & professional work!!! Thank you!!! I came here about 2 weeks ago and was lucky enough to find this gem. Got approved quick and fast for monthly payments thanks to the beautiful Marisol! Got 2 crowns done in less than 1 hour and felt no pain the next day. The doctor's name was Arthur, he did a good job was very patient with me and knew what he was doing with the anastesia, thanks again doc. Probably the best dentist I ever been too and I look forward to my next appointment. Thanks again Marisol! Doctor Arthur! and staff !
Hi Andre, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction and service as top priority and we are committed to our patients. It is customers like you that make our job wonderful. We look forward to treating you again!
West Coast Dental of South Gate
naourass mehdi
I love this practice, I scheduled my appointment last week and they were able to see me right away, Marisol fit me in the schedule with no questions asked. After getting my exam, the dr recommended a deep cleaning since my gums were bleeding and I had a lots of tartar, so they were able to do it the same day!!! Jannette gave me the best cleaning I ever had, she is gentle and professional. Thank you west coast dental
camelia Bennani
This practice is excellent, the staff are very professional, Dr Anthony was very gentle, Jannette who did my cleaning was super sweet and I love all of the dental assistants. Definitely recommend
Yeni Morales
Very dissatisfied with the service! Long waiting period assistants very rough and doctor didn’t want to work with my family and I to get what we needed!
Claudia Soltero
WORST SERVICE EVER SINCE THEY MERGE WITH THE OTHER OFFICE I CAN NEVER GET A HOLD OF ANYBODY AT THE SOUTH GATE OFFICE AND WHEN I FINALLY GOT SOMEONE THE RUDE GIRL HANG UP ON ME AFTER BEING ON HOLD FOR 55 MINUTES ALSO TO TOP IT OFF THEY HAVE BEEN HARRASING ME TO PAY THEM WHEN THEY HAVE NOT EVEN DONE ANYTHING ON ME??? CAN'T EVEN GIVE THEM ONE STAR ON CUSTOMER SERVICE. I DO GIVE DOCTOR GUERRERO NOT FIVE BUT TEN STARS HE'S GREAT!!!
Heidi Carrillo
Horrible horrible service can't even wait for the anesthesia to lock in because Dr wants to get home. Then why bother taking one last patient and causing them horrible pain never going g here EVER
Richard Licerio
Great place great staff thank you marry for all you help and your great staff.
Hi Richard, Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this.
West Coast Dental of South Gate
stuart gordon
This office and everyone that works there was just great on my visit yesterday. They were friendly, helpful, courteous and caring. I would highly recommend them.
Marco cano-flores
Pleasent experience. Only waited 20 mins before I got called in. Dentist was very infornative and thorough. Will most definitely be coming back for my follow-up. His assistant was also great. Very patient with my anxiety. Lord knows it was off the charts, but they both were very understanding and patient with me.
IRENE BRITO
The office staff and dental assistant were extremely helpful and provided quality service . The dentist ( not sure if that is her title ) was a little too rough during the procedure . I know it was probably by accident , but the drill used during the procedure missed my tooth and drilled my lip, I have a wound on my lip . I am not in pain from the procedure , I am in pain from the accidental wounds on the inside of my mouth . The side of my toungue is also hurting. I’ve never had this happen . Just advise the dentist to be a little bit more careful !
David Molina
Inpatient and rude, I made appointment for cleaning and ask for my ins. Coverage and had no answer, I got the feeling trying with used car sales man here....after 3 hours of waiting, I walked out empty handed.... What a incompetence
javier herrera
Do not come here! I have never written a review but I felt like this was necessary! They will tell you that your insurance does not cover what you need. Then they will try to over charge you. "You have a cavity...it's close to a nerve so we you may need a root canal" lies! Erica will then tell you the total will be something like 2000 dollars but not to worry because you can apply for a "interest free credit card" which is how they make you believe they are not trying to take your money! Do not come here! They will not work on you unless you pay. If you try to get something like a cavity filled that is not worth their wild, they will give you another appointment. Just avoid this place !!!
Linda Delgadillo
I am very happy for the beautiful and pleasant attention I received today I recommend to people
Courtney III Thomas
West Coast Dental of South Gate had a new policy of requiring prepayment for services. I prepaid $3450 using my credit card January 21, 2016. I subsequently cancelled the services. Then they refused to refund anything to me and now avoid my phone calls and reject my mail, even registered mail. The reason I cancelled is because the product was terrible, did not fit, was painful, broke an adjacent tooth getting it in and out. But Dr. Mihir Shah, the Managing Dentist at West Coast Dental, South Gate, had reassured me on three different occasions, "Don't worry! Just try it. If you're not happy with it - even if it is completely done - we will issue you a statement credit for the full amount of $1500. Then we will simply try something else." When they refused to honor their warranty, I felt I had to cancel the other work I had prepaid, as I had lost trust in them. I requested a refund, to know my statement balance with them, and to receive statement credits that were appropriate over 20 times. They have, so far, refused to issue me the promised credit or refund me anything for work not performed, and it has been 15 months since I paid and 9 months since I first requested the refund. It was the worst experience I have had with a dentist. And then they simply stole my money, even for the work not performed. I consider it criminal - fraud and theft - but that is an issue of law, and I will have to prove that in court.
Diana Johnson
The people are great. They were friendly and helpful. I enjoyed coming here. I will return.
Ashley
The dentist is very nice, lots of space. The receptionist are very nice and they move pretty fast. I'm glad I chose this dentist.
Keshia Moore
This is my first time coming to this dentist and I must say they're very friendly. I love it !! Not only are they friendly the service is fast !
Tammy Garcia
I would highly recommend West Coast Dental. The front desk employees were very knowledgeable, courteous, and friendly. The medical assistants were very kind, helpful and attentive. The dentist made sure I was well informed about my dental issues and told me what my options were. My dental procedures were performed gently and extremely proficient. Thanks West Coast Dental !!!!
Luis Elias
Man the best dentist I been in a while, wisdom tooth was out really quick the dentist made it comfortable for me. I had bad experiences when I was a kid so I will go back for extractions ??
Chris Encina
Very clean and very professional dental place...really good Drs. and employees that know what they're doing (especially Julie gomez) ...I would definitely recommend this place to anyone that needs dental work..good practice, good prices,and great for the entire family ????????
M Luna
Very helpful front office staff, finance manager was great. Medical staff very friendly and understanding.
ady lopez
this is the worst place i been too. I drove 20 minutes just for nothing! didnt help me at all and i will NEVER GO BACK!!
Sandy Arriaga
Staff in the front are nice and professional but why does it take them over an hour to take you in and still have to wait more than a half hour to be seen by the doctor.. ?
Hector Vicencio
Good personal friendly andar profesional attendance I recomended to all my friends and family
Joanna Rodriguez
This place honestly sucks the wait is horrible. I swear you have an appointment at 3pm and they take you in at 4pm and they make you wait even more when you're on the chair
Daniela Altamira
ALL THE STAFF ARE VERY FRIENDLY. I RECOMMEND IT. THE OFFICE DENTIST TECHNIQUES EVERYONE IS VERY FRIENDLY
dee bo1
They did a great job on my examination real good service and really friendly people
George Gallegos
The only thing I can say is DO NOT bring your kids here this place is the most unprofessional office and dentist I've ever been to. Very poor work and unnecessary damage to my son's mouth and to hide it they dismissed us trough the back door. Humiliating !!!!!!!
Fernando Siordia
Excellent. I am scared of going to the dentist. Everyone was very comforting.
Cole Cole World
The best dental staff I've ever done business with. I recommend them to all.
José Contreras
It was a great experience . Very friendly efficient I did like it very much
Lily
Dr. A is great. She is friendly, knowledgeable and best of all, she takes her time to explain what you need and why. I really liked her. Her staff is very friendly and nice as well.
Andy Lopez
Terrible customer service. They have you waiting there forever and they're just unprofessional. Do not recommend.
Evelia Robles
They made wait 1:30 minutes to resement a crown enthen toll me the i have to pay $2500 to make a new one, and i have lIBERTY Dental Plan a have never pay 1$ por my treatments or crowns. I do not recomed this plase!!!
YESHUA The Artist Formerly Known As Brotha Gibson
Just terrible every time I come here I can never go straight back for treatment. If you don't live close or have gas to waste Don't go
vicky v
I waited for 1 1/2 hours before I walked out. I had appointment and over 5people were seen that came after me. I DO NOT recommend this place at all
Frank Chavira
Long waiting and when u come in they always look for something to charge u with. The doctors are always late. I'm never coming here again. Only when u tell them there Taking to long they actually hurry up So be ready when u come in.
Mike Padilla
This place sucks. Only want the sale and over sale you anything they can. Never updated my dental records and applied a different material crown than what I paid for. And the crown fell off only after 2 years.
Jackie romero
My experience with WCD was not all that great. They are always late when seeing you and the workers in the front do not communicate with the techs in the back. They don't really know what's being related to the patient which makes it frustrating and inconvenient for a patient who has a busy work schedule. When addressed about it, they blame it on previous workers that scheduled apppointments or do not try to work with the patient at all. No customer service skills at all. I do not recommend this place.
Francis J. Lambert
This is an amazing dentist. He healed my teeth and also made them look their absolute best. I am completely satisfied with the services they rendered. Their equipment and approach is modern, but their human touch is always there. They don’t treat you like an interchangeable person, like one more individual among many with teeth problems. They know your file and they know you as a person. The dentist assistant who’s always around when I’ve come, without fail remembers my daughter’s name. I don’t think dentists like these are that easy to find. If you’re looking for a dentist that really cares and really listens, this is probably the best you’ll get. I’m very happy with what I paid for.
Amber J. McConnell
I had to take in my father to West Coast Dental for dentures. After a few months of odd behavior and weight loss, I realized that he was losing weight because of his teeth. It hurt every time he ate and at this point he needed full dentures. Since both of us are on a fixed income and he lives with me, I didn’t know how I was going to pay for it. But West Coast Dental took care of the problem and was extremely patient and helpful. After filling out some paper work, they said we qualified for a financial plan with great payment options. I thank West Coast Dental for taking the time to explain our options. My father is now eating a large steak dinner with his new dentures.
Contact
4149 Tweedy Blvd Ste J
South Gate, California 90280
323-567-3333
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am – 4:00pm
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