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Trending Now

West Coast Dental of Rialto

West Coast Dental of Rialto

(3.9) 416 reviews
https://www.westcoastdental.com/locations/rialto/

1315 W. Renaissance Parkway, Suite 870, Rialto, California, 92376

WCDCustomerService@westcoastdental.com

909-434-1000

QUICK MESSAGE

West Coast Dental & Orthodontics of Rialto: Comprehensive Dental Care You Can Count On

At West Coast Dental & Orthodontics of Rialto, we’re committed to delivering exceptional dental care with a warm, personal touch. From your child’s first visit to full smile restorations for adults, our experienced team is here to serve families at every stage—all in one convenient location.

Complete Dental Services in Rialto

We offer a wide range of in-house services, including:

Preventive Care – Exams, cleanings, sealants, and digital X-rays to keep your smile healthy.

Cosmetic Dentistry – Teeth whitening, veneers, and smile makeovers tailored just for you.

Restorative Treatments – Fillings, crowns, bridges, dentures, and dental implants.

Braces & Aligners – Invisalign®, traditional braces, and Clarity Aligners for all ages.

Pediatric Dentistry – Gentle, fun, and effective care to support growing smiles.

Oral Surgery & Root Canals – Performed with care by skilled professionals.

Emergency & Sedation Dentistry – Same-day urgent care with options to help you stay relaxed.

Flexible Payments – We accept most PPO/HMO plans, Denti-Cal, and offer CareCredit financing.

Your Family-Friendly Dentist in Rialto

We don’t just treat teeth—we care for people. Experience personalized, affordable dental care in a welcoming environment right here in Rialto.

Book Your Appointment Today
Call us or book online to get started on your healthiest, happiest smile.

Palama Santi

Palama Santi

02 Jul 2025

Nobody likes going to the dentist but I’m glad I did. Everyone at West Coast Dental was professional and friendly, made me feel very comfortable. Would 100% recommend and will be returning back.

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Thank you for your kind words! We're happy to hear that our professional and friendly team made you feel comfortable during your visit at West Coast Dental of Rialto. We appreciate your recommendation and look forward to seeing you again! - West Coast Dental

West Coast Dental of Rialto
Bryce Raymond

Bryce Raymond

26 May 2025

West Coast dental is Amazing I want to thank you Dr. Mehta, Valerie, Jamie, Bell, Karen I was in so much pain taking Ibuprofen 800 every 6 hours. I had a pain on my back mollor that put me to tears. I went to 18 different dentist that could careless until I came to West Coast dental they Welcomed me with open arm's all the other dentist wanted to break the bridge. I had that I paid thousands for not this dentist Dr. Mehta saved it they care more about the patients then money I absolutely love this dentist I will be back to do all my dental procedures they took me out of major pain No more Ibuprofen 800. God bless this dental office ? MILLON STAR'S ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Thank you for your kind words! We're happy to hear that Dr. Mehta, Valerie, Jamie, Bell, and Karen were able to help relieve your pain and save your bridge at West Coast Dental of Rialto. We look forward to seeing you again for your future dental procedures! - West Coast Dental

West Coast Dental of Rialto
Tanisha Finnie

Tanisha Finnie

16 May 2025

I sat there for 4 hours just for them to not do anything but give me an X-ray and when I asked for at least a cleaning the doctor said he didn’t have time as if I didn’t just spend 4 hours there I will never be back here do not come here unless you’re okay with spending your whole day here and dealing with inconsiderate doctors

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Thank you for bringing this to our attention. Tanisha, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences.  We have passed along your experience to the Office Manager for further review. - West Coast Dental

West Coast Dental of Rialto
Franky Escobar

Franky Escobar

12 May 2025

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We apologize for any inconvenience you may have encountered and remain committed to addressing any concerns in a timely and effective manner. - West Coast Dental

West Coast Dental of Rialto
Jessica Arellano

Jessica Arellano

11 May 2025

West coast dental was amazing. The lady in front katia was very helpful she let me know everything I need with my treatment. Dr.Habib has the most gentle hands I didn’t feel a thing while he was doing my cleaning. Leslie and Maritza were also very lovely, super nice, and friendly. I will absolutely be recommending my family and friends to this dental office

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Thank you for your kind words! We're happy to hear that Katia, Dr. Habib, Leslie, and Maritza provided you with amazing care during your visit at West Coast Dental of Rialto. We appreciate your recommendation and look forward to seeing you again! - West Coast Dental

West Coast Dental of Rialto
King Slayer

King Slayer

11 May 2025

The place was amazing and the staff were amazing like the front lady katia she was very helpful. Dr Habib was very gentle and he did an awesome job extracting my tooth. His assistance Leslie and Maritza were very helpful and caring. Would absolutely recommend to my family and friends.

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Thank you for your kind words! We're happy to hear that Katia, Dr. Habib, Leslie, and Maritza provided you with amazing care during your visit at West Coast Dental of Rialto. We appreciate your recommendation and look forward to seeing you again! - West Coast Dental

West Coast Dental of Rialto
Carlton Dyer

Carlton Dyer

07 May 2025

Some of the nicest,most professional, and helpful people I have met.

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Thank you for your kind words! We're happy to hear that you found our team to be nice, professional, and helpful at West Coast Dental of Rialto. We look forward to seeing you again! - West Coast Dental

West Coast Dental of Rialto
Luiz Sarinana

Luiz Sarinana

06 May 2025

3pm appointment to tell me they can't help me at 3:01 stupid front office. They really need a SOP set up

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Thank you for your feedback, Luiz. We sincerely apologize for any inconvenience you experienced regarding your appointment. We understand how frustrating this situation must have been, and we take your concerns seriously. We will review our scheduling and communication processes to ensure we can better accommodate our patients moving forward. Your feedback helps us improve, and we truly appreciate you bringing this to our attention. - West Coast Dental

West Coast Dental of Rialto
Bernardo Lepe

Bernardo Lepe

03 Apr 2025

Well managed dental office all staff are on point from scheduling to service. No over crowded lobby waiting for your appointment to be seen in and out. Thanks good team Rialto Renaissance!!!

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Thank you for your kind words! We're happy to hear that you had a smooth experience with our team at West Coast Dental of Rialto. We look forward to seeing you again! - West Coast Dental

West Coast Dental of Rialto
David Perez

David Perez

01 Apr 2025

I’m not a fan of the dentist but this experience was good. They know they are working on people and not a piece of machinery

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Thank you for your kind words! We're happy to hear that our team made your experience comfortable and human at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Aura Close

Aura Close

18 Mar 2025

They overcharged me by $500, not worth it, never going back

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We apologize for the billing issue you experienced. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Gutierrez

Gutierrez

13 Mar 2025

They are super unclear about payment, I had different staff members telling me different prices. I was told upwards(emphasis on upwards) of 400 dollars (and maybe as much as 800) for a retainer, after I had been told it would be a 400 flat rate not even 10 minutes prior. Crazy that they drop prices like that while pulling up wearing designer shoes that cost the same as my treatment. I called to confirm if my insurance was active, and I was told yes, so I went in. I asked again if it was active once inside, and they said yes. But once in the dentist's chair I'm told by another staff member that my visit today wasn't covered. (After I had already confirmed that I was covered by my dental insurance a day prior.) Make it make sense...so much unnecessary heartache and stress to last me a lifetime. Don't waste your time; this office is already busy enough without new patronage.

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We apologize for the confusion and stress caused by the inconsistent information about payment and insurance coverage. Thank you for your feedback, and we are committed to addressing these concerns to improve our communication and service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
marla arce

marla arce

12 Mar 2025

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Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rialto
Crystal Silveira

Crystal Silveira

06 Mar 2025

Love this office! Have now gone twice and both times have been super happy with the quality of care and kindness of the staff. Great experience from start to finish. Shout out to the front desk ladies for finding my insurance plan when I can ill prepared!

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Thank you for your kind words! We're happy to hear that you've had great experiences with our caring staff and that the front desk team was able to assist with your insurance plan at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Alex Paez

Alex Paez

21 Feb 2025

My experience was great very fast moving and very friendly and everything was very clean

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Thank you for your kind words! We're happy to hear that you had a great, fast, and friendly experience in our clean environment at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Shawna Damian

Shawna Damian

08 Feb 2025

Worst Dentist office ever. They schedule you an appointment and then make you wait up to 2 hours to even be seen. Then they take you into the dental room and nothing is done same day. My husband had a filling fall out, we scheduled him to be seen at 4pm, and hour goes by and he finally goes to check and see what's going on and the front desk girl says "oh, we only have 1 tech, we are 2 people behind and 2 people in front of you but we close at 5, nothing is going to get done today you will have to come back." Nope, never again. Would not even recommend this place if they were offering free dental work. Don't waste your time going here.

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We apologize for the long wait and the inconvenience your husband experienced during his visit. Thank you for your feedback, and we will work to improve our scheduling and patient experience.

West Coast Dental of Rialto
Ian Manalo

Ian Manalo

01 Feb 2025

I had a very frustrating experience with this dental office. I scheduled appointments for four family members and confirmed with them multiple times that all four of us would be seen. However, when we arrived at the office, we were told they could only accept two people for appointments that day. This lack of communication and poor planning is unacceptable. We had taken time off work, made arrangements, and were expecting everyone to be seen as promised. Instead, we were left scrambling to rearrange our plans. I would not recommend this office based on how unprofessional and disorganized they were. If they can't manage simple scheduling, I can’t trust them with my family’s care.

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We apologize for the inconvenience and frustration caused by the scheduling issues you experienced. Thank you for your feedback, and we are working to improve our communication and scheduling processes.

West Coast Dental of Rialto
Macario

Macario

31 Jan 2025

They were good for a first visit but they waited until the next visit to let us know something else needed to be done with dental work and I got disappointed with that tactic.

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We apologize for the disappointment regarding the timing of the treatment information. Thank you for your feedback; we'll work on improving our communication to better serve our patients.

West Coast Dental of Rialto
Daniel Delgadillo

Daniel Delgadillo

29 Jan 2025

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Hi Daniel, thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Patricia Daniels

Patricia Daniels

17 Jan 2025

Thank you ?

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Hi Patricia, thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Alisa Harper

Alisa Harper

08 Jan 2025

They’re very clean, nice and respectful

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Thank you for your kind words! We're happy to hear that you found our team to be clean, nice, and respectful at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Lyle Blanchard

Lyle Blanchard

03 Jan 2025

I go to the dentist for cleanings every 6 months and this place just tried to scam me for a deep cleaning because it was my first time coming here. They tried to tell me that I need a "minimal deep cleaning" for one of my teeth which would cost an extra $300. Total scam, do not come here!

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We apologize for the concerns regarding the treatment recommendation. Thank you for your feedback, and we are committed to improving our communication and service.

West Coast Dental of Rialto
Tiana Melli

Tiana Melli

28 Dec 2024

My experience with West coast dental is always a pleasure. They are very reasonable, works with you, and they really care about your dental hygiene. I have not felt the greedy part of what others have said within the reviews, bc they always go over what I might need done to my teeth and go over the expense. There are certain things I can't pay at that time but they do work with me to see what I can pay, how I can pay and what my insurance can cover. Dental stuff is SUPER EXPENSIVE but I'm grateful to find an office that's approachable, kind, and that doesn't seem to tell me things that arnt true in order to get money from me.

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Thank you for your kind words! We're happy to hear that you find our team at West Coast Dental of Rialto approachable and caring, and that we can work with you on your dental needs and expenses. We look forward to seeing you again!

West Coast Dental of Rialto
Patricia Wiley-Dixon

Patricia Wiley-Dixon

20 Dec 2024

Amazing people and place

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Thank you for your kind words! We're happy to hear that you had an amazing experience at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Jon Uribe

Jon Uribe

11 Dec 2024

Waste of time. They overbook and your stuck waiting for hour. An appt time means nothing here.

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We apologize for the long wait and inconvenience caused by overbooking. Thank you for your feedback, and we are working to improve our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
The Babe Salad

The Babe Salad

06 Dec 2024

Dr. Kim and his dental assistants are the best thing about this place. They are careful to minimize any pain I'd normally experience at a dental office. They always give 100% and I can tell they take their skills and clients very seriously. I cannot say the same about the other staff.

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Thank you for your feedback and for recognizing Dr. Kim and his dental assistants. We appreciate your input and will work on improving the overall experience with our entire team.

West Coast Dental of Rialto
Indira Castillo

Indira Castillo

01 Dec 2024

I really reconstructed this Dental Office! They made my appointments in my best convenience and they were super kind in my last visit! I’m greatful for making my visit super confortable. Thank you so much and for any future patients, you will not be disappointed to choose West Coast ❤️❤️❤️

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Thank you for your kind words! We're thrilled to hear that our team made your visit convenient and comfortable. We look forward to seeing you again!

West Coast Dental of Rialto
William Brixius

William Brixius

21 Nov 2024

The front desk personnel were straight forward and friendly. The office atmosphere made me feel at home as I completed the necessary forms. Xray technician and the dentist seemed truly concerned with the health and appearance of my teeth.However, there was one glaring setback I noticed-the dentist and xray technician gowns looked as if they were slept in. Smocks were badly wrinkled throughout the garments.....

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Hi William, we are glad to hear you were comfortable in our office and that our staff could help you; they work hard throughout the day to make sure all patients are treated with the same level of care and attention.

West Coast Dental of Rialto
Steph

Steph

07 Nov 2024

Please DO NOT GO HERE. Please do your research and find better dentists in the area. You will spend a whole day here just waiting around, no one talks to you to explain, when they do talk to you they’re rude asf and want payment without explaining any procedures. They accept appointments but make you wait 2 hours before calling you to the back like patients are just grazing cattle waiting to be tended. 0 stars if possible. Extremely money hungry

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please call our customer service line at 833-451-1298 . We look forward to hearing from you soon.

West Coast Dental of Rialto
Jose ramirez

Jose ramirez

02 Nov 2024

Garcia dr.habib and katia for great service

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Thank you for your kind words! We are happy to know that García, Dr. Habib and Katia provided you with great service. We hope to see you again at West Coast Dental.

West Coast Dental of Rialto
anali benitez

anali benitez

31 Oct 2024

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We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!

West Coast Dental of Rialto
Ramon Flores

Ramon Flores

28 Oct 2024

Wait times are extremely long. Left without being seen. Would not recommend.

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com detailing your experience along with your contact information. We look forward to hearing from you soon.

West Coast Dental of Rialto
Anna Cortez

Anna Cortez

25 Oct 2024

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We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rialto
Steve Alfaro

Steve Alfaro

14 Oct 2024

My son had a 10:00am appointment and was not called into the appointment until almost 12:00pm. Waiting for two hours isn't acceptable when you have a young man that is highly sensitive to doctors and dentists. This location is standing proof that they service the money and not the community. Very disappointing!

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional and that your wait time was longer than anticipated. We are actively working on methods to improve communication with our patients to minimize these occurrences. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com detailing your experience along with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.

West Coast Dental of Rialto
Sam Boyadjian

Sam Boyadjian

08 Oct 2024

Don’t make decisions fast and get second opinion, for this dentistry’s intention is nothing but making big money out of your teeth, is just like when doctors recommends surgery while you don’t need one, you don’t have to follow my advice use your judgement after hearing their recommendation. Good luck

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.

West Coast Dental of Rialto
M. Gant

M. Gant

24 Sep 2024

I had a wonderful dental experience! I obtained a same day new patient appointment and was able to get my teeth cleaned! The staff was friendly and efficient, the doctor was pleasurable and informative; overall great place.

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Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!

West Coast Dental of Rialto
Hatta G

Hatta G

20 Sep 2024

I don’t understand the negative reviews on here this dentist is great I would definitely recommend this dentist to my friends and family this dentist now I don’t have any knowledge about teeth or dental care but this dentist tried there best to explain everything and I understood everything they told me about this took great care of me they earned my trust and I’ll be coming back from now on.

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Thank you for your kind words and trust in our dental care! We're delighted to hear that you had a positive experience and look forward to seeing you again at West Coast Dental.

West Coast Dental of Rialto
Anthony McKinney

Anthony McKinney

07 Sep 2024

West Coast Dental is great. It was my first time there and we were able to complete all of my needs on the first visit. Great service, prices and quality work all under one roof, WOW?.

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Hello, we thank you for taking the time to let us know how we did. We are pleased you had a positive experience with our dental office. Thank you for choosing West Coast Dental to fulfill your dental needs. We look forward to seeing you again and we wish you continued dental health!

West Coast Dental of Rialto
Sonny Won

Sonny Won

06 Sep 2024

Dental office is too busy and I had to wait over 30 minutes to see dentist. They do need more staffs to take care of patients.

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Thank you for taking the time to share your feedback. We are sorry to your wait time was longer than anticipated. We are actively working on methods to improve communication with our patients to minimize these occurrences. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com with your contact information. We look forward to hearing from you soon.

West Coast Dental of Rialto
S Noriega

S Noriega

06 Sep 2024

If you have a plethora of time to waste and don’t mind spending your day at the dentist then this is the one for you. After conducting my initial appointment consultation I made the mistake of believing I was at my appointment for my original complaint. I have severe tooth pain and instead of treating the pain the orthodontist was discussing braces! I stopped the exam and explained to the orthodontist that I was there for tooth pain and had no intention of discussing braces. I was placed back in the waiting room till another room was available. After waiting for 3 hours!! I was finally called to again wait in a room. I waited for an additional 45 mins before deciding to leave. The assistants did not even notice due to being too busy talking about what they were going to do after work. I would not recommend this dentist to anyone even someone with the utmost patience.

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We apologize for the long wait and the misunderstanding regarding your treatment needs. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Annyett Royale

Annyett Royale

31 Aug 2024

They Are All about getting you in that chair to collect money!!!! You're on your own after that !! I had a problem with my procedure an hour after I left their office, called their emergency number because they were and got no return Call that day or the next day, called corporate, 3 weeks later still no call ... I had to drive down to the office and still no call back from corporate.. they also charged me for worked I hadn't even got done and took them almost 3 months to give me my money back... Update .... I just went to another dentist and had a complete exam with x-rays and they said I don't have any cavities where West Coast Dental insinuated that I had six cavities. Now I wouldn't be shocked if the other new dentist that I went to said I had four or five, but zero???? that shows you right there that West Coast Dental is all about money, even if causes you physical pain for the procedures they are recommending and money out of your pockets... They are actually even ripping off your insurance for whatever portion that they are paying to them. I wouldn't believe a thing they say. Get a second opinion!! Better yet find a new dentist... if I could give them a Negative 0 I would..

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We apologize for the distress and issues you experienced with your procedure and follow-up care. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Bianca Sanchez

Bianca Sanchez

19 Aug 2024

They’re nice but aren’t considerate of your time. I got off work and went to my scheduled appointments early, one for ortho and another for fillings…. I was seen late to both appointments but for the filings I never got them done because I was in the back waiting for almost an hour and just left because I was tired (I work nights and came in early morning). Be considerate because you’re losing clients and getting a bad reputation due to your overbooking. The waiting time is unreasonable and inconsiderate. Update: when it’s a slow day you’ll be seen quicker but still a wait. When busy clear a few hours for wait time and treatment. Staff is nice and it’s very clean.

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We apologize for the long wait times and the inconvenience it caused. Thank you for your feedback; we'll work on improving our scheduling to better accommodate our patients' time.

West Coast Dental of Rialto
Luz Bartlett

Luz Bartlett

19 Aug 2024

Clean place! Very nice people like the specialist doctor! I will come back . I do recommend it.

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Thank you for your kind words and recommendation! We're happy to hear that you found our office clean and our specialist doctor nice at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
amanda ybarra

amanda ybarra

09 Aug 2024

The x-ray tech Kendra was so welcoming and patient with me as my nerves were a little on edge! She reassured me the doctor and the rest of the staff were great and everything was going to be ok!

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Thank you for your feedback! We're happy to hear that Kendra made you feel welcome and reassured during your visit. We look forward to seeing you again at West Coast Dental of Rialto!

West Coast Dental of Rialto
Kyle Williams

Kyle Williams

31 Jul 2024

Please if you were referred by Magic Land dental for a child, look elsewhere. Children are NOT their priority. They waste your time by making you come in for things they can handle over the phone and quite frankly the receptionists were rude, unhelpful, and “as dumb as a box of rocks” as my grandmother would say. I don’t like to bash but I really feel this place is one of those places that take advancing people with money and disregard other people.

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We apologize for the negative experience and the issues you encountered with our staff and service. Thank you for your feedback, and we are committed to addressing these concerns to improve our service for all patients. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Tommy Lakes

Tommy Lakes

27 Jul 2024

I'm on vacation and my denture broke and I went to West Coast Dr. Kim and staff work really hard to make sure that they helped me with my situation, they did not give up on me they wanted to let me have a great vacation not worrying about my teeth they went above and beyond what anyone would have done although it was a temporary repair he aloud me to continue to have a smile me being on vacation and getting that exceptional service made my day the Dr and the staff is the best dental company I have ever been they definitely deserve recognition for their service and dedication to their patients they literally saved my vacation and I'm truly thankful to them I would recommend them to anyone who's looking for exceptional service ??

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We're thrilled to hear we could help and ensure you kept smiling! Thank you for recommending us; it was a pleasure to go above and beyond for you.

West Coast Dental of Rialto
Luisa Fernanda Londoño Torres

Luisa Fernanda Londoño Torres

23 Jul 2024

The worst experience, very unprofessional, they don't provide solutions, they just make the problem worse.

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We are sorry for the negative experience and lack of adequate solutions. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a solution.

West Coast Dental of Rialto
Elena Rodriguez

Elena Rodriguez

23 Jul 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Francisca Flores

Francisca Flores

10 Jul 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Maki Hamilton

Maki Hamilton

09 Jul 2024

It was my first time and they got us in and out with in the hour that's a plus for me they addressed my concerns with great feed back. Very friendly overall great experience

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Thank you for sharing your positive first visit experience and highlighting our efficiency and friendliness. We're delighted to have addressed your concerns satisfactorily.

West Coast Dental of Rialto
Kenneth Hawkins

Kenneth Hawkins

02 Jul 2024

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Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rialto
Kenneth Hawkins

Kenneth Hawkins

02 Jul 2024

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Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rialto
81at61

81at61

29 Jun 2024

Wait time is terrible

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We apologize for the long wait time you experienced. Thank you for your feedback, and we are working to improve our scheduling and patient experience.

West Coast Dental of Rialto
Lailani

Lailani

27 Jun 2024

Customer service is great. Everyone is very friendly and dentists listen and explain everything to their patients. However, they have horrible scheduling. Always overbooked. Every time I come for a appointment I don't get seen until an hour after my appointment time. If they don't have the availability then they shouldn't just give out appointments

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We appreciate your kind words about our customer service and apologize for the inconvenience you've experienced with scheduling. We're working to improve our booking system to better serve you in the future.

West Coast Dental of Rialto
Shane Burke

Shane Burke

25 Jun 2024

Only go here if you are prepared to take a full days off work and wait for hours after your scheduled time. They clearly have no clue how appointments work.

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We apologize for the long wait and inconvenience with your appointment. Thank you for your feedback, and we are working to improve our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Leo Reyes

Leo Reyes

20 Jun 2024

My “appointment” was at 12PM. I came in for a routine cleanup. It’s now 2:30PM. Still have not had my cleaning done.

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We apologize for the long wait and inconvenience with your appointment. Thank you for your feedback, and we are working to improve our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
kamil tolentino

kamil tolentino

13 Jun 2024

I hope you guys should not overbook people. Customers are getting hungry while waiting and for sure you guys too. My girlfriend’s experience was crazy. She went there 10:30AM for an 11AM appointment and was seen by the dentist after almost 4 hours. Staff didn’t even bother checking everyone’s name atleast too while calling them. Please just don’t overbook people. You guys need to work on your scheduling system. There’s no point in scheduling people for appointment if people are called in, in no orderly fashion. Poor customer service.

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We apologize for the long wait and the inconvenience caused by overbooking. Thank you for your feedback, and we are working to improve our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Arlene Marquez

Arlene Marquez

12 Jun 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Rosamaria Mendoza

Rosamaria Mendoza

12 Jun 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Beauty QUEEN

Beauty QUEEN

08 Jun 2024

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Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rialto
Habib Maglinao

Habib Maglinao

06 Jun 2024

If I could give them zero stars. I would love to. First of all front desk are rude and have some bad attitude. I don’t think they are fit for that position. Completely opposite on what a good front desk. Another thing is this clinic is greedy. Very greedy. Even small things they want to charge even though its covered by insurance. Before putting my crown ask them multiple times if I need to pay or something and they said no. Then after sometime they are sending a bill. This clinic is such a liar. They want you to do a procedure and saying you don’t need to pay anything and they will charge you. It’s a scam. Stay away from this clinic. Such a trash especially the front desk. ??

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We apologize for the negative experience and the issues with billing and our front desk. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Cieanna norman-thomas

Cieanna norman-thomas

04 Jun 2024

best place ever

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Thank you for your kind words! We're thrilled to hear you had such a great experience at West Coast Dental. We look forward to seeing you again.

West Coast Dental of Rialto
Kty CL

Kty CL

04 Jun 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Allissa Phillips

Allissa Phillips

25 May 2024

Front desk is unprofessional. I walk in and say hello no response I wait to be asked for my name or information nothing. They keeping having their conversation as if I didn’t walk in. So I write my name on the clip board and sit down. 20 minutes later I see someone finally pick up the clip board and put my info into the computer.

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We apologize for the unprofessional experience you had at the front desk. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
rogelio gonzalez

rogelio gonzalez

20 May 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Alyssa Woods

Alyssa Woods

16 May 2024

Great customer service. Doctor was incredible. Staff was very nice and welcoming!

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Thank you for your kind words! We're thrilled to hear you had a positive experience at West Coast Dental. We look forward to seeing you again.

West Coast Dental of Rialto
Magdalena Romero

Magdalena Romero

08 May 2024

As other people say, they don't tend to the time or having an appointment, but not all people give poor service. I would only suggest that when after the doctor checks us, the assistant informs us of the information that the doctor gave and what needs to be done and answers our questions.

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Thank you for your comments. We apologize for the wait and will work to improve communication after your consultations with the doctor.

West Coast Dental of Rialto
Cynthia Hall

Cynthia Hall

05 May 2024

Everyone at Western Dental is very nice and helpful. Dr. Kim is a really nice dentist he has treated me with a lot care and concern regards to my dental hygiene. I also like they are open until 6 during the week and they have Saturdays available if I need to schedule appointment.

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Thank you for your kind words! We're happy to hear that Dr. Kim and our team provided you with caring treatment and that our convenient hours suit your needs at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Vincent Ortega

Vincent Ortega

04 May 2024

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Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rialto
Nicole L

Nicole L

22 Apr 2024

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We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.

West Coast Dental of Rialto
Marisa Goodyear

Marisa Goodyear

14 Apr 2024

I would never suggest this location to any of my friends or family members. I had an appointment at 9am on Sat, and there were 7 other people already waiting in their lobby when I arrived. I sat in the lobby for 45 mins before having my x-rays done. I then waited for the dentist for an hour in the back. After waiting for an hour, I started to leave. The office manager stopped me, said I would be looked at in the next 5 minutes and to please wait. I finally saw the dentist, who did an exam and said I was done. I was shocked! That's all you’re going to do? While signing paperwork to leave, I asked why did it take so long? They blamed it on the call center, and that they overbooked their office all the time. They said it's out of their control. I then spoke with the front desk and asked, “Why didn't I get my annual cleaning?” I was told that the dentist thought I needed a deep cleaning and that it needs to be approved first. They then said, “We will call you in 2-6 weeks, once it's approved.” I was never asked if I wanted a regular cleaning or a deep cleaning. I was there for 2 1/2 hours only to get x-rays and an exam. I don’t know but sitting in a dentist’s office for 2 1/2 hours to get hardly anything done is outrageous!

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We apologize for the long wait and the miscommunication regarding your treatment. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
Linton Ladies

Linton Ladies

08 Apr 2024

I came in for a root canal with Dr. Park and his assistant Shonda. They did a great job, they were very attentive and helpful!! The procedure went smooth, with no pain or problems. I appreciate there professionalism and great service!

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Thank you for your kind words! We're happy to hear that Dr. Park and Shonda provided you with attentive and smooth service during your root canal at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
tomas vazaquez

tomas vazaquez

08 Apr 2024

Sat in waiting area for over an hour after my appointment time. Not sure why they schedule all this people if they can’t handle the workload.

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We apologize for the long wait and the inconvenience you experienced. Thank you for your feedback, and we are working to improve our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rialto
missy

missy

06 Apr 2024

Nice place, lovely front office staff who are always very helpful. The orthodontists are usually very nice too—it varies from person to person, some being incredibly friendly and helpful to some being kind of mean. Sometimes they don’t give you the full information…when i had my wisdom teeth surgery(they took four out) i didn’t know they would simply be administering local anesthetic instead of putting me under. It was a surprise, i only found out when it happened. There was no mention of it nor was i given a choice. I didn’t mind it, but it would have been nice to know beforehand. They seem very busy, understandably so because overall it is a very nice place to go. That being said, all the things one might expect from a busy establishment can be expected. ~20 minute waits (when I’m early to my appointments), minor errors, lost details, and a dentist who is not rushed, but quick stepped and eager to be on to the next patient. They’ve run out of my orthodontic elastic 2-3 times, leaving me with a smaller(and I assume less effective) size until my next appointment. Not a big deal and could be something out of control due to manufacturing, but it was a little worrying because the last thing i wanted was to extend treatment time. Which, in fashion with typical dental procedure, you will absolutely be reminded to do your part (brushing, properly wearing orthodontic bands) because they assure you that it IS the LAST THING you want. The front staff and medical staff(the ones that are friendly) are just SO kind and caring, it really trumps all else. You just gotta be very forthcoming if you have issues or questions, because most times if you don’t bring it up it wont be brought up. They will oftentimes have an answer at the ready. I’m not gonna stop seeing them any time soon but some of the stuff can put a little damper on the experience. If you’re a busy person yourself there’s ~15 minute wait for your ortho appointment 50% of the time. Getting there early helps sometimes, sometimes it doesn’t. If an emergency comes up, they do what they can and will squeeze you in asap which is nice—they’re busy but the staff is kind and helpful regardless

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Thank you for your detailed feedback. We apologize for any miscommunication regarding your procedure and the occasional wait times; we'll work on improving our communication and efficiency to enhance your experience.

West Coast Dental of Rialto
Kara

Kara

30 Mar 2024

Love this place. Staff and dr are so kind and professional.

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We're pleased you had a pleasant experience with our dental office. We appreciate you choosing West Coast Dental, and we look forward to serving you again for your dental needs.

West Coast Dental of Rialto
Susan Schellhammer

Susan Schellhammer

27 Mar 2024

I had my first appointment at West Coast Dental of Rialto. Had no idea what to expect but all I can say is WOW! It was like being in a whole new Era! A big shout out to the office staff and Jose Reyes. I really don't enjoy getting x rays but he kept me laughing and was very polite. The dentist, I am sorry I didn't catch his name:(was wearing his mask and visor) was so intriguing. During the time I was there, he saw at least 4 patients and all were treated with the utmost care . I fear dentist's but they all kept me feeling safe . I will be back definitely If you are in need of a dentist, please check them out. I am still in awe for the way they take care of each and every patient ❤️. Thank you, again

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Thank you for your kind words and recommendation! We're happy to hear that Jose Reyes and our team made you feel safe and well-cared for during your visit at West Coast Dental of Rialto. We look forward to seeing you again!

West Coast Dental of Rialto
Jack Robonson

Jack Robonson

14 Mar 2024

1st class Service all around. The staff and my doctor took really great care and understood my needs and care's. If anyone that needs a dentist that cares about you choose West Coast Dental.

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Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!

West Coast Dental of Rialto
Miguel A

Miguel A

13 Mar 2024

Amazing customer care! Staff is so nice and specially shout out to Dr. Kim he’s always so nice

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Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!

West Coast Dental of Rialto
Alma Santillanes

Alma Santillanes

11 Mar 2024

Great staff very friendly.

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Palama S.

Palama S.

08 Mar 2024

Came in with my daughter for our annual check up. Staff and office were amazing made both of us feel very comfortable. Everyone was professional 10 out of 10 recommend.

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Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!

West Coast Dental of Rialto
Shawna Santillanes

Shawna Santillanes

08 Mar 2024

I had a really bad experience at the dentist last year, I thought I would never trust again. I built up the courage to call West Coast, dental in Rialto. The staff was so amazing. I highly recommend!

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Thank you for your review! We understand the dentist's office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rialto
Brittany Elias

Brittany Elias

08 Mar 2024

Where do I start?! West coast dental changed my smile and now I cannot stop smiling. I am so thankful for the staff and the professionalism of the doctors. I have been coming to this location since they opened and will continue to. I fully trust them and recommend them to anyone who is looking for a new dentist that they can trust. Thank you west coast dental!!!

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We are so honored that you have been a dedicated patient of ours for so many years now! Thank you for continuously putting your trust in our practice. We hope to continue providing only the very best dental services to you for all the future years to come. We look forward to seeing you again very soon.

West Coast Dental of Rialto
Terianne Bowser

Terianne Bowser

08 Mar 2024

The staff was extremely polite and professional. Everyone was very friendly. My orthodontist, Dr. K. is wonderful! He's very knowledgeable and personable. He puts you at ease and makes you feel respected, importantly, and comfortable. The office is neat, bright, and welcoming. It was a great experience!

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Hey Terianne. We thank you for your kind review! We are delighted to hear that you had a great experience at our office. Our staff takes pride in providing polite and professional service, and we strive to create a welcoming environment for our valued patients. Your positive feedback means a lot to us, and we look forward to serving you again in the future, and wish you continued dental health.

West Coast Dental of Rialto
Dajah Chavez

Dajah Chavez

04 Mar 2024

I 100% loved it here had a good experience the assistant San Juana was very good and the doctor was light handed.

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Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!

West Coast Dental of Rialto
david molina

david molina

29 Feb 2024

They want you there 10min early so they can make you wait an extra hour or more before doing a mediocre job of cleaning your teeth

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Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. If you need additional help or have any questions, please call our office, or send us an email at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Jose Gonzalez Escobar

Jose Gonzalez Escobar

24 Feb 2024

First time I came staff was rude. Second time I come here, I got here 20 min early before my appointment and took almost an hour for staff to call me in. They were taken other customers before me.

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We deeply apologize for the experience you had in our office. We passed your review along to our office manager, and we would love to contact you to discuss this issue privately due to HIPPA regulations. Please call our office or email us at info@westcoastdental.com with your full name and contact information at that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Shani Artiaga

Shani Artiaga

20 Feb 2024

Doesn’t know how to properly verify insurance. Horrible customer service I wouldn’t recommend

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We are reaching out to you to say we hope all is well, and we're wondering if anyone from our team has reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Estephanie Cuellar

Estephanie Cuellar

16 Feb 2024

I went into this Dental office for the first time and was in and out in a breeze. The receptionist Alma was very attentive and was super helpful when taking my information.

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We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all your future appointments with us. We can’t wait to see you again soon!

West Coast Dental of Rialto
Valeria Jiménez

Valeria Jiménez

15 Feb 2024

This is the 3rd time I go in with my mom , and the customer service by the front desk girl with glasses is absolutely horrible each time, she was extremely rude and unprofessional, it’s receptionist like her who make this place look bad, not to mention the wait time is nearly 2 to 3 hours long !

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We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Shawana Baines

Shawana Baines

13 Feb 2024

I've been waiting a month for the them to fax over the treatment I received at their office t9 my primary dentist office an ever time I speak with one of teh receptionist they're sending it an it never gets faxed . I don't understand what could be so hard in faxing a simple sheet of paper. Smh ?‍♀️

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We are reaching out to you to say we hope all is well, and we're wondering if anyone from our team has reached out to assist you with your concerns? We have passed your review to our corporate management team, and we urge you to contact us at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Cesar

Cesar

15 Jan 2024

LONGEST WAIT EVER!! 12pm appointment. Waiting 40 min to get checked by the dentist and additional 30 min to get the insurance person to that was supposed to come and didn’t. Then I waited addition 40 min in the lobby. So I walked out. I was out by 2pm….so unproductive. They scheduled more people than they can handle making you wait a long as time!

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We are sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen, and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we are running behind schedule. If you need additional help or have any questions, please call our office, or send us an email at info@westcoastdental.com

West Coast Dental of Rialto
Tomas Vargas

Tomas Vargas

05 Jan 2024

Do not recomend bad service one of the receptionist had a bad attitude the place looks good but bad service

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We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Tiffani Moore

Tiffani Moore

04 Jan 2024

Be careful with the insurance person Ana because if you don’t know your stuff she will try to rip you off. She tried to say I had to pay $83 for a copayment to see a specialist so I called my insurance right away and they told me that it was no copayment to see a specialist. They take awhile to call you back but mostly just be aware of that.

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We apologize for the experience you had in our office. We want to help in any way that we can. If you could please email info@westcoastdental.com with your full name and contact information, so we may contact you and hear more regarding this circumstance. We apologize once again and thank you for remaining patient during this time.

West Coast Dental of Rialto
Javier Lozada

Javier Lozada

05 Dec 2023

It was Friday and had an appointment for Monday afternoon at 5 pm. I provided the lady on the phone with my insurance identification number on Friday. Coming in on Monday on my appointment the lady in the front desk said they needed more time to look up my insurance so they had to reschedule me. What of waist of time. I had canceled my plans to make it to my appointment just so they can reschedule my appointment??

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Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize. We know how frustrating it can be to be rescheduled when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences will not happen again. Again, we apologize, and we are implementing systems to improve communications.

West Coast Dental of Rialto
Chris Cole

Chris Cole

28 Nov 2023

Terrible wait time. Office needs better management.

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Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We try our best to ensure that these types of occurrences do not happen regularly. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future.

West Coast Dental of Rialto
Audrey Villalta

Audrey Villalta

13 Nov 2023

Do not recommend. Even with an appointment they won't even call you back for at least an hour. Once in the back it'll be at least another hour before you see the dentist. Only 1 person at the front desk knows anything the rest is like explaining yourself to a brick wall. If my kid didn't have anxiety and I wasn't worried about heightening the anxiety by switching we definitely would not be wasting all day at this place. We have had to return SEVERAL times to get the same tooth fixed. Place is nice but a waste of time.

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We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us at info@westcoastdental.com with your full name and contact information so that we may contact you immediately to resolve these issues. We apologize once again and thank you for remaining patient during this time

West Coast Dental of Rialto
Sonia Estrada

Sonia Estrada

21 Oct 2023

All my Otho Follow up appointments have been awesome, fast and delightful.

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We're pleased you had a great experience at West Coast Dental. We strive to provide quality oral health care in an accommodating and professional environment for all our valued patients. We appreciate you for entrusting us for your dental needs, and we look forward to seeing you again. We wish you continued dental health.

West Coast Dental of Rialto
Gloria Luciano

Gloria Luciano

21 Oct 2023

I had an appointment at 10am and was waiting for 30 mins and they still didn't call me in .. very disappointed definitely not going back

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We apologize for the wait and disappointment you experienced. Thank you for your feedback, and we are working to improve our scheduling and patient experience. - West Coast Dental

West Coast Dental of Rialto
Brenda Lopez

Brenda Lopez

21 Oct 2023

Good service ?

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We're pleased you had a great experience at West Coast Dental. We strive to provide quality oral health care in an accommodating and professional environment for all our valued patients. We appreciate you for entrusting us for your dental needs, and we look forward to seeing you again. We wish you continued dental health.

West Coast Dental of Rialto
Fega Jimenez

Fega Jimenez

20 Oct 2023

Friendly, pleasant, welcoming, professional, helpful.

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Thank you for your kind words! We're happy to hear that you found our team friendly and professional at West Coast Dental of Rialto. We look forward to seeing you again! - West Coast Dental

West Coast Dental of Rialto
Christopher Leyva

Christopher Leyva

20 Oct 2023

Dr Kim is the man, took care of my issues @ a great price, will be returning and bringing my family

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We're pleased you had a great experience at West Coast Dental. We strive to provide quality oral health care in an accommodating and professional environment for all our valued patients. We appreciate you for entrusting us for your dental needs, and we look forward to seeing you again. We wish you continued dental health.

West Coast Dental of Rialto
Marlandra Johnson

Marlandra Johnson

20 Oct 2023

I had the pleasure of visiting West Coast Dental and I must say, their exceptional staff and service left me thoroughly impressed. From the moment I stepped in, I felt welcomed and well taken care of. Dr. Ketcherslide, my orthodontist, is nothing short of amazing. His expertise and attention to detail makes me feel confident in my treatment journey. Dr. Ketcherslide took the time to thoroughly explain each step of the process, ensuring that I understood what to expect. His dedication to excellence truly stands out. I would also like to highlight Priscilla for her outstanding follow-up calls. She consistently reached out to keep me on track with appointments and updates. Additionally, I want to commend Ricardo, the orthodontist assistant, for his exceptional work. He always does an amazing job during my visits, taking the time to carefully select the rubber and color combinations for my braces. His attention to detail and artistic eye adds a personal touch to my orthodontic experience. I highly recommend West Coast Dental

Alexandro Velderrain

Alexandro Velderrain

19 Oct 2023

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We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rialto
gustavo angel

gustavo angel

18 Oct 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Maria Hernandez

Maria Hernandez

18 Oct 2023

I waited only 10 minutes on the waiting room (love it) got my deep cleaning dental, hygienist was kind she explained everything well

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Thank you for your kind words! We're happy to hear that you had a short wait and a thorough explanation from our hygienist during your deep cleaning at West Coast Dental of Rialto. We look forward to seeing you again! - Rialto

West Coast Dental of Rialto
Maribel Valencia

Maribel Valencia

17 Oct 2023

I like how they took care of my kids they are very nice they explain patiently everything they front desk staff very nice and polite so far I’m happy with this office I recommended

Jorge Torres

Jorge Torres

06 Oct 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Ashley Lara

Ashley Lara

03 Oct 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Juan Ponce

Juan Ponce

29 Sep 2023

All staff very helpful and friendly gave me my best opinion.

Ivy Cervania

Ivy Cervania

23 Sep 2023

Staff were awesome.

Krista Newland

Krista Newland

20 Sep 2023

Thank you blessed you they went above and beyond I am grateful

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Rebeca Cortez

Rebeca Cortez

15 Sep 2023

Good service

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Hey Rebeca, we thank you for taking time to provide your feedback. We're pleased you had a positive experience at West Coast Dental! We look forward to serving you again, and we wish you continued dental health.

West Coast Dental of Rialto
Juvie

Juvie

15 Sep 2023

Excelente in attending their patients, very kind and nice to everyone.

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Thank you for your feedback. We're pleased you had a positive experience at West Coast Dental! We look forward to serving you again, and we wish you continued dental health.

West Coast Dental of Rialto
Sam

Sam

14 Sep 2023

Great staff , I love how they don’t make u feel pressured to get something u can’t afford. And they are very gentle when doing work.. way better than western dental

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Hey Sam, we're pleased you had a positive experience at West Coast Dental! We're glad our staff made you feel comfortable throughout your visit. We aim to provide a friendly and professional environment for all our patients. We look forward to serving you again in the future and we wish you continued dental health.

West Coast Dental of Rialto
Ronnie Duron

Ronnie Duron

14 Sep 2023

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We're pleased you had a positive experience at West Coast Dental! We look forward to serving you again, and we wish you continued dental health.

West Coast Dental of Rialto
Elizabeth Cardenas

Elizabeth Cardenas

28 Aug 2023

Excellent service and great kindness from the staff.

Joanna Vanessa

Joanna Vanessa

26 Aug 2023

It’s a good place but to spensive they tell you one price first and they said it’s done but at the end you have to pay more

Manuela Elened

Manuela Elened

23 Aug 2023

They are super friendly, everyone does their job very well.

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Thank you for your kind words. We look forward to seeing you again for your dental needs.

West Coast Dental of Rialto
Beverly Mosby

Beverly Mosby

18 Aug 2023

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Thank you Beverly for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Anjum Sharif

Anjum Sharif

17 Aug 2023

Dr.habib, is an excellent dentist i am planning to move all my kids dental care under him. and his staff are professional

Bill Shaw

Bill Shaw

15 Aug 2023

Same day appointment, great service

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Thank you Bill for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
blanca jimenez

blanca jimenez

11 Aug 2023

Amazing doctors and staff ☺️

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Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
O’Ryan McMullen

O’Ryan McMullen

11 Aug 2023

The Ultimate Best. Dr. Kim and the team are very professional

IamHind

IamHind

08 Aug 2023

If you book your appointment here, do it with Dr. Habib, PERIOD.

Keilidh BitFer

Keilidh BitFer

03 Aug 2023

Their customer service is horrible. They treat you like if they are making you a favor. The dentist refuses to treat my 8 yrs. old and sent us to see a specialist for a simple cavity, we had an emergency with my oldest daughter braces, we requested a call, service, and or an advised but nobody cared on returning our calls. Their destist/orthodontist seem to be students, and there is no emergency service. This is not a good place for kids. My coverage/insurance is not free. 0% recommended.

Andres Guerrero Maldonado

Andres Guerrero Maldonado

01 Aug 2023

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Hello Andres, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental, and we look forward to seeing you at your next appointment! We wish you continued dental health!

West Coast Dental of Rialto
Arthur Chacon

Arthur Chacon

29 Jul 2023

Less pain during X-rays, as in the past. New X-ray technology. Loved it.

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We're thrilled you had a positive experience at our dental practice. We wish you continued dental health!

West Coast Dental of Rialto
Manuel Garcia

Manuel Garcia

20 Jul 2023

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Hi Manuel, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs. We look forward to seeing you at your next appointment. We wish you continued dental health!

West Coast Dental of Rialto
Tara Savala

Tara Savala

20 Jul 2023

Had my first appt and had a great experience. The Dr's and staff are all very nice and Anna explained everything very thoroughly and gave me different options to get my treatment done.

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Hey Tara, we're delighted to hear about your positive first appointment experience! Our team takes great pride in providing excellent service and dental care to our patients. It's wonderful to know that our doctors and staff made you feel comfortable. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again soon at West Coast Dental!

West Coast Dental of Rialto
Victoria Vaughan

Victoria Vaughan

19 Jul 2023

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Hello Victoria, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental, and we look forward to seeing you at your next appointment! We wish you continued dental health!

West Coast Dental of Rialto
george carrera

george carrera

19 Jul 2023

excellent service

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Thank you George for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
JIM JANIS

JIM JANIS

18 Jul 2023

Crown

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Thank you Jim for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Tony Braganza

Tony Braganza

18 Jul 2023

The employees at front desk are extremely rude. They argued with patients and when the patients left they would complain about them loudly with each other. It’s very unprofessional and unsettling. My whole time there I kept hearing their conversations about arguments they had. It was not a one time incident. This tells me that it’s the office culture to talk bad about patients. For this reason I wouldn’t recommend this place.

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Thank you for sharing your feedback with us. We apologize for the negative experience you had at our front desk. We take your concerns seriously and will address this issue immediately to ensure a more professional and respectful environment for all our patients. Your feedback helps us improve, and we appreciate your input. If you have any further concerns, please don't hesitate to reach out to us directly at info@westcoastdental.com. We hope to be in touch soon.

West Coast Dental of Rialto
Daniel Mac

Daniel Mac

16 Jul 2023

West Coast Dental of Rialto is the best dental office I have ever been to. They have gone above and beyond to fix my smile. I had originally had an appointment with them because they were the only place that would accept me on such short notice however I was able to get in that day. Every single one of the staff and Doctors have been extremely helpful, nice, professional and courteous. I am for sure going to be going back for any thing else I may need in the future, they provided such great service that I don’t mind the 45 minute drive. I will also recommend West Coast Dental of Rialto to family and friends. Every one there was super pleasant and the facility is very clean and overall best dental experience I’ve had 5 stars for sure 10/10 will be going again! Thank you all so very much! - Daniel M.

Amaruchy Alba

Amaruchy Alba

15 Jul 2023

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Jeremy Hawk

Jeremy Hawk

12 Jul 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Ricardo Orellana

Ricardo Orellana

11 Jul 2023

Amazing service always super friendly.

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Thank you Ricardo for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
octavia walk

octavia walk

11 Jul 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Octavia Walk

Octavia Walk

11 Jul 2023

Excellent staff! I’m a big Ol baby and was vey nervous when I arrived. I had and extraction and fillings done. The staff made me so comfortable and it was relatively painless. Thank you west coast dental ❤️

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Thank you for your review! We understand the dentist's office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rialto
Recon Nice

Recon Nice

08 Jul 2023

when an appointment is made for specific time is for a reason , if you arrive late to doctors sometimes they refuse you service or make you wait , but if you are on time and they make you wait what are you given for the office to waste your time , nothing

L Rifkin

L Rifkin

08 Jul 2023

I am so traumatized. The dentist was very rough. I had marks on my face. I should have been offered an alternative method of sedation when I expressed how frightened I was. 45 minutes of pulling and drilling. He should have been explaining things to me as it went along. I was sent home with no aftercare instructions even though I asked for some. I am still in alot of pain a week later.

Guadalupe Guerrero

Guadalupe Guerrero

04 Jul 2023

All staff are nice and friendly

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Thank you for taking the time to share your feedback with us, Guadalupe! We are happy to hear that our staff was nice and friendly during your visit. We hope to continue to provide exceptional service and care for all of your future appointments to come!

West Coast Dental of Rialto
Janet Nguyen

Janet Nguyen

30 Jun 2023

Staff is rude and unprofessional. They wanted me to overpay when I have dental insurance. I paid for a “deep” cleaning that was $400 dollars which took them 5 minutes to complete. Worst part is the dentist told me I didn’t even need it when the front desk said I really needed it. A couples month later coming back to do a polish and maintenance cleaning because they didn’t finish it the first time during the “deep” cleaning, they want me now to pay additional $80 dollars… seriously… When I asked them to explain, the front desk rolled their eyes at me. I will let my family and friends go elsewhere. Not coming back here.

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Hello, we are deeply sorry to hear about your negative experience at our dental office, and we appreciate you taking the time to share your feedback with us. We would like to further investigate this matter internally. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.

West Coast Dental of Rialto
Christina Alaniz

Christina Alaniz

30 Jun 2023

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Thank you Christina for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rialto
Ted Williams

Ted Williams

30 Jun 2023

The staff and doctors were amazing my first time at this dentist office. Most of the time the dentist office makes me very tense. Not this time. Customer for life! Thank You west coast dental!

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Hey Ted, we're thrilled to hear that your first experience at our dentist office was amazing! We understand that visiting the dentist can be a tense experience for many, but we strive to create a welcoming and comfortable environment for all our patients. Thank you for your kind words, and we look forward to serving you as a valued patient of ours. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing West Coast Dental!

West Coast Dental of Rialto
Jennifer Garciia

Jennifer Garciia

29 Jun 2023

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Hello Jennifer, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental to fulfill your dental needs, and we look forward to seeing you at your next appointment!

West Coast Dental of Rialto
Cesia Mazariegos

Cesia Mazariegos

24 Jun 2023

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Hi Cesia, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs. We look forward to seeing you at your next appointment. We wish you continued dental health!

West Coast Dental of Rialto
Anderson

Anderson

23 Jun 2023

Staff was friendly, the office was clean and comfortable and the Dentist was kind and friendly and was very good at his practice.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
C Martinez

C Martinez

20 Jun 2023

My dentist is awesome. He cares about your opinion if you’re happy about the work he does or will change until you are happy. I recommend him.

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Hello, we are delighted to hear that you had a positive experience with your dentist. It's great to know that they genuinely care about their patients' satisfaction and are willing to make changes to ensure your happiness. Thank you for recommending your dentist. Your review will be helpful to others who are seeking a reliable and considerate dental professional. We look forward to seeing you at your next appointment here at West Coast Dental of Rialto. We wish you continued dental health!

West Coast Dental of Rialto
Kandra Bootsma

Kandra Bootsma

16 Jun 2023

As a new patient, I was nervous coming in as you never know what to expect with a new dentist. But the staff was extremely friendly and had no hesitations answering all my questions. I was in and out super fast and will definitely be recommending them to my family and friends.

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Hey Kandra, we appreciate you taking the time to write us a review and giving us feedback as a new patient of ours. We are glad to hear that our staff made you feel comfortable during your visit. Providing a friendly environment and addressing all your questions is important to us. Thank you for recommending us to your family and friends. We look forward to serving you and your loved ones with exceptional dental care. We wish you all continued dental health!

West Coast Dental of Rialto
Frances Hunt

Frances Hunt

12 Jun 2023

Great customer service. Timing was excellent. Dentist was very perfessional. Would recommend people I know.

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Thank you so much for taking the time to leave a five-star review! We are delighted to hear that you had a positive experience at our office. Our team works hard to provide exceptional care and a comfortable environment for our patients, so we are thrilled to hear that we were able to meet your expectations. We appreciate your trust in us and look forward to seeing you at your next visit.

West Coast Dental of Rialto
Leticia Alvarez

Leticia Alvarez

09 Jun 2023

This place is a waste of your time. They over book and have patients wait hours for minimal services only to have them have to come back more than once for routine oral care.

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We apologize for the inconvenience you experienced during your visit. We strive to provide efficient and satisfactory services to our patients, and we are actively working on improving our scheduling and reducing wait times. Your feedback is valuable to us, and we appreciate your patience. If there is anything specific we can do to address your concerns, please do not hesitate to reach out to us at info@westcoastdental.com

West Coast Dental of Rialto
Patricia Almanza

Patricia Almanza

08 Jun 2023

This office is overbooked. Not well organized, save your time and money. However the dentist was great and professional. I walked out of Rialto office on today. Was never called up after 30 min of waiting. My appointment was at 8 am.

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We sincerely apologize for the inconvenience you experienced during your recent visit to our office. We understand your frustration with the wait time and lack of organization. Our team strives to provide a smooth and efficient experience for all patients, and we apologize for falling short of your expectations. We appreciate your positive feedback about our dentist's professionalism, and we will take your feedback into consideration to improve our scheduling and communication processes. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

West Coast Dental of Rialto
Tamara Orahim

Tamara Orahim

07 Jun 2023

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We are so happy to hear this was your experience in our office. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again soon!

West Coast Dental of Rialto
R Baker

R Baker

02 Jun 2023

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Hello, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental of Rialto as your dental provider, and we look forward to seeing you at your next appointment!

West Coast Dental of Rialto
Luis Bailon

Luis Bailon

01 Jun 2023

Better costumer service felt like it was more about money than helping

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We are so sorry to hear this was your experience with our office. We take patient feedback seriously and appreciate you for bringing this matter to our attention. If you need additional help or have any questions, we urge you to email us at info@westcoastdental.com.

West Coast Dental of Rialto
Sonia Tarango

Sonia Tarango

31 May 2023

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Thank you Sonia for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rialto
Derek P Gordon

Derek P Gordon

27 May 2023

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Thank you Derek for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rialto
The Olive branch Eric

The Olive branch Eric

23 May 2023

Doc was gentle, good bedside manners. I have extreme dental anxiety. Not a scary person at all but dental work really shakes me up badly. The staff and doctors are very kind and gentle. I had a lot of work done and couldn't have gone through the process in any other place. The finished work is nicely done. So thankful for this place. Really nice people!

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Thank you so much for sharing your feedback, we're glad to hear you've had an exceptional experience in our office and with our staff!

West Coast Dental of Rialto
Olafou Shaw

Olafou Shaw

18 May 2023

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rialto
Marco Aguilar

Marco Aguilar

18 May 2023

I was 10 mins early to my appointment. Still sat in the waiting room for over an hour. Disappointed didn’t get to see the doctor. Won’t be returning.

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Hi, Marco, we are so sorry to hear this was your experience with our office. We urge you to send us an email at info@westcoastdental.com detailing your situation so that we may reach out and answer any question or concerns you may have. Thank you.

West Coast Dental of Rialto
Alma Delia

Alma Delia

18 May 2023

Staff was really nice and friendly, they allowed me to bring my daughter in last minute and had her treated right away. Highly recommend.

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Hey Alma! Thank you so much for your kind review. We are thrilled to hear that our staff provided excellent and friendly service during your visit. It's our priority to accommodate our patients' needs to the best of our abilities, and we're glad we could accommodate your last-minute appointment for your child. We appreciate your recommendation, and we look forward to providing you and your family with exceptional dental care in the future.

West Coast Dental of Rialto
valerie briones

valerie briones

15 May 2023

Communication!

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Hi Valerie, we deeply apologize for the poor communication you experienced in our office. We want to help in any way that we can. If you could please email info@westcoastdental.com detailing your experience with your contact information so that we may reach out to you immediately to resolve this issue. Thank you.

West Coast Dental of Rialto
David Lopez

David Lopez

15 May 2023

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Hi David, we deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email info@westcoastdental.com detailing your experience with your contact information so that we may reach out to you immediately to resolve this issue. Thank you.

West Coast Dental of Rialto
Tete Kapinga

Tete Kapinga

11 May 2023

The best place I had a very nice experience and thank you to all the stuff

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We are so happy to hear you had a great experience with our staff in Rialto, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon, Tete!

West Coast Dental of Rialto
Maria Espejo

Maria Espejo

10 May 2023

Great staff and doctors. The waiting, no rooms available and waiting again is insane.

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Thank you Maria for taking the time to share your experience with us. We are pleased to hear that you had a positive experience with our staff. However, we're sorry to hear that the wait time was less than desirable. We understand how frustrating it can be to wait for a long time, and we apologize for the inconvenience this caused you. We strive to provide efficient and timely service to our patients, but sometimes unforeseen circumstances may cause delays. We appreciate your feedback and will take it into consideration to improve our processes and procedures. We will also work on ensuring that our patients have access to rooms in a timely manner. Thank you for choosing our practice. We value your opinion and hope to have the opportunity to serve you better in the future.

West Coast Dental of Rialto
Ary Davila

Ary Davila

10 May 2023

Keep promise with actual appointment time slots

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On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly and are implementing conscious efforts to improve patient experience. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com. Thank you!

West Coast Dental of Rialto
Griselda Marrufo

Griselda Marrufo

05 May 2023

Staff was great! Dentist very good and attentive to not cause unnecessary pain. Dentist also did a good job of explaining procedure and walking me through my options.

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Thank you for your kind words about our team and for putting your trust in our practice! We greatly appreciate this, and we hope to continue providing only the very best dental services to you for all of the future years to come! See you again very soon!

West Coast Dental of Rialto
Veronica Zepeda

Veronica Zepeda

01 May 2023

I make an appointment with dentist referral, staff gave me an appointment for oral surgery n couldn’t performed because of authorization from insurance, I think they should have authorizations done before making final appointments that is just a waist of school n work time

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Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the confusion and inconvenience. We know how frustrating it can be to be rescheduled when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, and we are making a conscious effort to clear our lines of communication to better the quality of experience our patients have during their appointment.

West Coast Dental of Rialto
Rosiebustillos Lopez

Rosiebustillos Lopez

29 Apr 2023

Excellent service, since I entered and they took care of the service more than excellent. Doctor, I explain everything in detail step by step, and don't mention the super wonderful attention of the attendees. Thank you so much

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We are so happy to hear this was your experience in our office, Rosie. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Beverly Martin

Beverly Martin

28 Apr 2023

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Thank you for sharing your feedback, Beverly, we appreciate it!

West Coast Dental of Rialto
Marno Distributors

Marno Distributors

27 Apr 2023

My appointment was at 9:00 left at 11:15 without completing the whole process. Couldn’t wait any longer. Had another appointment to attend. There’s only 1 dr available. They need to speed up the process so patients don’t complain. Overall the place is very clean. Staff was very tentative but need more drs to be available.

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I'm sorry to hear that you have had some issues at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.

West Coast Dental of Rialto
Melissa Blocker

Melissa Blocker

27 Apr 2023

Staff is great and the front desk… but y’all slow… 2 hr wait I had to tell my work I have to miss work.. I’m. Or going to work feeling uncomfortable.. for my first day I’m very disappointed Iv been patient & understanding .. they’re letting people cut in front of me ! An X-ray!? Then say that my tooth is hurting I’m in pain!!!!

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I'm sorry to hear that you have had some issues at our office, Melissa. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.

West Coast Dental of Rialto
Michael Hanna

Michael Hanna

23 Apr 2023

Educate your staff to respect the clients, and to say sorry when they do something wrong.

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Hello, Michael, we apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue, please email us at info@westcoastdental.com, so that we may further assist you in resolving this issue. We thank you for bringing this matter to our attention.

West Coast Dental of Rialto
Dominick Rayson

Dominick Rayson

22 Apr 2023

West Coast Dentist of Rialto is so clean and all of staff are friendly and polite. I’ve gone twice to get work done and each time, every staff I encountered took very good care of me. What I appreciate the most is Dr. Kim, he is simply amazing. He is really good with providing information on the work that’s being done. He is a little bit of a protectionist but it works out fine for my teeth. I look forward to my next appointment because I know there will be minimum pain and the work will be done right.

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Thank you for your kind words about our office, Dominick! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us!

West Coast Dental of Rialto
Rigo Salazar

Rigo Salazar

22 Apr 2023

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Thank you Rigo for taking the time to leave a review. We appreciate all feedback as it helps us improve our services and provide the best care possible to our patients. We're sorry to hear that your experience with us was only average. We strive to provide a high level of care and it's disappointing to hear that we fell short in your case. We would appreciate the opportunity to discuss your concerns and address any issues you may have had. Please don't hesitate to contact our office directly so that we may work towards a resolution. Please email us at info@westcoastdental.com, if preferred. Thank you for choosing us as your dental provider and we hope to have the opportunity to improve your experience in the future.

West Coast Dental of Rialto
Concha RAMIREZ

Concha RAMIREZ

21 Apr 2023

This place is awesome, clean, friendly and fast.

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Hey! Thank you so much for sharing your feedback with us, we appreciate it.

West Coast Dental of Rialto
Carolina Pacheco

Carolina Pacheco

20 Apr 2023

I’ve always had a good experience when I come here. The staff is friendly, and I’m usually in and out.

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Hello Carolina. Thank you so much for taking the time to leave a review! We are thrilled to hear that you have consistently had positive experiences at our office. Our team is dedicated to providing friendly and efficient service, so we are glad to hear that you have found our staff to be friendly and that your visits have been quick and convenient. We appreciate your trust in us and look forward to seeing you at your next appointment. Thank you again for choosing West Coast Dental of Rialto as your dental provider and for sharing your positive experience with others.

West Coast Dental of Rialto
Delmi Blanco

Delmi Blanco

17 Apr 2023

Doctor king was very nice and very knowledgeable In his area. But The person talking about Insurance does not have any knowledge about what she is doing. For that reason I am changing the clinic.

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Hi Delmi, we are glad you enjoyed Dr. King but we are sorry to hear that you were not fully satisfied with everything. We would value the opportunity to try and make things better, if you could email us at info@westcoastdental.com detailing your experience, we would like to reach out and offer a solution for you. Thank you for your feedback and we hope to hear from you.

West Coast Dental of Rialto
Elena Calderon

Elena Calderon

17 Apr 2023

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Hello. Thank you for taking the time to leave a review. We value all feedback from our patients, and we apologize if your experience with West Coast Dental did not meet your expectations. We would like to learn more about your experience so we can address any concerns you may have. Please reach out to our office directly so we can discuss the details and work towards a resolution. Please contact us directly at info@westcoastdental.com to address your concerns. We are committed to providing the highest level of care to our patients and we appreciate your feedback as it helps us improve and provide better service in the future. We hope to have the opportunity to better serve you in the future.

West Coast Dental of Rialto
Armando Meza

Armando Meza

09 Apr 2023

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Thank you for taking the time to leave your review, we appreciate the feedback!

West Coast Dental of Rialto
jr wirth

jr wirth

05 Apr 2023

Almost 3 hrs there-not good

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Hello. We're sorry to hear about your recent experience in our office. We understand that having to wait for dental care can be frustrating, and we apologize for any inconvenience caused during your visit. We make every effort to accommodate all patients in a timely manner, but unfortunately, there are occasions when unexpected emergencies and complex procedures can cause delays. We regret that we were not able to meet your expectations during this visit. We value your feedback and will take this opportunity to review our scheduling practices to ensure that we are providing the highest level of care to all of our patients. We hope to have the chance to serve you better in the future.

West Coast Dental of Rialto
Christian Smith

Christian Smith

01 Apr 2023

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Thank you Christian for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rialto
Jade Ellingson

Jade Ellingson

30 Mar 2023

Very quck, very clean and friendly the staff was amazing and provided great detail and explanations of everything that was happening and what needs to happen.

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Hello Jade. Thank you for leaving a review! We are thrilled to hear that you had a positive experience at our office. We take pride in providing efficient and thorough care to our patients in a clean and friendly environment. Our team is committed to providing detailed explanations and ensuring that our patients are informed about their dental treatments. We appreciate your feedback and are delighted to know that you had a positive experience with our staff. Thank you for choosing West Coast Dental of Rialto for your dental needs, and we look forward to providing you with excellent care in the future.

West Coast Dental of Rialto
James Gabbert Jr

James Gabbert Jr

25 Mar 2023

Came in for my appointment on time, had a 1 1/2 hour wait and had to reschedule to the next week. Had another 45 minute wait. Dentist was nice, that’s it.

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Hi James. Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again, we sincerely apologize for the wait and are working our hardest to minimize excess wait time in the future.

West Coast Dental of Rialto
LadyJ Lauder

LadyJ Lauder

24 Mar 2023

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Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rialto. We hope you have a great day and we look forward to seeing you again!

West Coast Dental of Rialto
Darcie Dubie

Darcie Dubie

23 Mar 2023

Friendly staff and a nice location. I'm new here from Michigan and had a problem with my partial. Took a week to fix and it fits perfectly ?

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon, Darcie!

West Coast Dental of Rialto
Laura Stark

Laura Stark

21 Mar 2023

I changed insurances and this group came up on the insurance site. So I am a new patient. I was able to get an appointment quickly and easily. The new patient process was quick, and the staff at the office were friendly. It also helps that this office is located 15 minutes from my home and in a place that is easy to get to. The dentist was kind and listened to the issues I was having. He was able to explain what was happening and gave me a care plan. He took great care to be sure I was comfortable after I let him know that I was nervous. The whole appointment was positive and I'm glad that I selected this office.

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Thank you for taking the time to share your positive experience with our office. We're thrilled to hear that you had a great visit and that our staff was able to make the new patient process quick and easy for you. We're also glad that you found our location convenient and that the dentist was able to address your concerns and provide a care plan that met your needs. At our office, we strive to provide our patients with excellent care and a comfortable experience, and we're happy to hear that we succeeded in meeting your expectations. Thank you for choosing West Coast Dental of Rialto, and we look forward to seeing you again soon.

West Coast Dental of Rialto
Acura Foster

Acura Foster

21 Mar 2023

I was seen by Dr. D & he was amazing all of the staff were amazing I was in & out in no time !

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon, Acura!

West Coast Dental of Rialto
Sandra Castro

Sandra Castro

18 Mar 2023

Very professional. I had a dental emergency and although the wait was a bit longer than expected. I am very pleased. The staff is real nice.

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon, Sandra!

West Coast Dental of Rialto
Rosanna QUINN

Rosanna QUINN

17 Mar 2023

Busy office but the staff are very friendly and efficient.

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Thank you for taking the time to leave us a positive review. We appreciate your feedback and are glad to hear that you found our staff to be friendly and efficient, despite the busyness of our office. We strive to provide excellent customer service while ensuring efficient operations. Your kind words mean a lot to us, and we look forward to serving you again in the future.

West Coast Dental of Rialto
Kalvin HD

Kalvin HD

17 Mar 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Abraham Solorzano

Abraham Solorzano

16 Mar 2023

Not recommend it. the are very rude. The doctor takes too long to do a simple deep cleaning. because most of the time you spend sitting in the chair waiting for the doctor they give you 4 appointments, to clean each side Of your mouth to do it every two weeks. They make it very complicated

Jae Shinnette

Jae Shinnette

14 Mar 2023

Very bright and clean dentist office.Staff simply amazing My dentist was very caring of my concerns about my extractions being done and explain everything in great detail, not to mention he was gentle .

amber ramirez

amber ramirez

25 Feb 2023

I was there for 2 1/2 hours and only got x-rays and was still waiting to be seen I scheduled for a cleaning and they said dentist would let me know if I needed one so he sees you 1st it was very odd to me. I left and need to reschedule an appointment willing to try again since you already have my x-rays but have to now take more time out of my day on another day.

Tenisha Hannah

Tenisha Hannah

10 Feb 2023

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!

West Coast Dental of Rialto
Timiczshia Reed

Timiczshia Reed

10 Feb 2023

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!

West Coast Dental of Rialto
Dennis Escamilla

Dennis Escamilla

07 Feb 2023

Everything is clearly explained before your procedure. The staff is very friendly, professional and very aware of the uncomfortable pain your going through. If your having an expensive procedure, they help you get financing.

Raul Cruces

Raul Cruces

04 Feb 2023

This place is very quick to see my son. Everyone that works there is always so nice and very informative with my questions. I highly recommend you take your kids there or even yourself.

June Cabal

June Cabal

03 Feb 2023

Dentist was good, gentle and caring. Professional yet well grounded. Warm and friendly. Assistants were friendly and accommodating and gentle too. The only disappointing was one of the front desk staff was snotty, sarcastic, rude, wouldn’t stand up from the chair to explain something while she’s afar. She’s insensitive, no compassion for me being the patient… She talked too fast and perhaps I was just slow catching up, but she Even told me she doesn’t have time to write a memo for me to explain. She would shake her head as if to imply annoyance and impatience. That was sarcastic and demoralizing. Condescending. Unfriendly tone. I would mention her name here because this is her second time being unfriendly to me, one on the phone and one in person. I choose not to mention unless she continues to be that way to me as a client. Other than that the Dentist and dental assistants and the dental radiologist technician and some front desk were great.

May Johnson

May Johnson

31 Jan 2023

I liked this place but I can't afford the cost of the dental work. My insurance only allows $1700 and that's less than what the rest would cost me. The staff is very polite so I have no complaints there.

Daisy Hills

Daisy Hills

30 Jan 2023

The place is nice and clean the suergon was amazing and super nice. Explained everything in detail. In the other hand the lady in the front desk was nice but the lady that has her office in the back with blonde hair was rude. I understand it's early and sometimes we are understaffed or stress whatever the case leave your problems out side the door and at least put a smile and treat your clients better. She had an attitude like if you like it or not to bad. I still got my work done but the service needs improvement

Sheri Nelson

Sheri Nelson

27 Jan 2023

The staff was excellent.. The dentist work that Dr. Ken was outstanding. I would recommend the service for the whole family... ?

L M (LM)

L M (LM)

26 Jan 2023

Everyone was courteous and professional. The dentist was great and explained everything with detail. Answered all my questions. Provided lots of options to fix my teeth as well as finance. Definitely recommend West Coast Dental of Rialto. They are even open on Saturday.

Rachel Gracia

Rachel Gracia

23 Jan 2023

Office workers are kind of rude when it comes to accounting. They are very unpalegetic to helping out a situation. They seem not to care about their patients. And knowing without patients they have no business. They need better service with clients. I seen them be the same to others than came in when I was there also. Not just me.

David Lopez

David Lopez

10 Jan 2023

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rialto
Angelica De la Rosa

Angelica De la Rosa

07 Jan 2023

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rialto
Wandalyn Lane

Wandalyn Lane

05 Jan 2023

The staff was professional the dentist was caring and everyone was helpful.

Double W

Double W

03 Jan 2023

Doing a good job on dentures

Inez Kochinsky

Inez Kochinsky

30 Dec 2022

This was an amazing place all the staff member goes above and beyond customer service I highly recommend this place.

Brandon Gardner

Brandon Gardner

28 Dec 2022

Miscommunication and lack of accountability. Customer service is very poor from the front desk area specifically management.

Jovoni Ervin

Jovoni Ervin

28 Dec 2022

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Sixta Iribe

Sixta Iribe

20 Dec 2022

I have always been anxious about going to the dentist !!! Staff and Dr made sure I was comfortable I will for sure make this my regular dentist .

Ethel ude

Ethel ude

17 Dec 2022

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Stephanie Hinojosa

Stephanie Hinojosa

17 Dec 2022

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Alexis Saravia

Alexis Saravia

15 Dec 2022

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Jim Jones

Jim Jones

07 Dec 2022

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Angel Gamboa

Angel Gamboa

04 Dec 2022

I used to hate going to the dentist but I like coming here. I barely felt anything they do really good work here. The dentist is super nice and does really well to take care of you and any issues you're having. The nurses will make you comfortable and help with anything you need as well. If you need to go to the dentist for any of your dental needs, I definitely recommend you come here ?.

Cinthia Hernandez

Cinthia Hernandez

29 Nov 2022

Staff and doctors very welcoming. Thanks for giving me options on my treatment. Happy with the job done on my teeth.

Diane Patterson

Diane Patterson

22 Nov 2022

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Karol Carbajal

Karol Carbajal

22 Nov 2022

They took two hours to attend to me and that was only x-rays

Jasmine DuBois

Jasmine DuBois

22 Nov 2022

Extremely long wait times. Staff overbooks and does not explain processes very well. No one told me I would have to come back 3 different times for my kids. 1st visit was cleaning the next was for fillings and supposedly they cannot numb the entire mouth so the 3rd visit is for the other fillings. I show up 10 mins before their appt and sit for 35 mins past their appt then get called back and my kids sit in the back for another 30 minutes. Just to leave 2 and a half hours later. Sorry but I have things to do. Gonna definitely find a different dentist.

Salina Chavez

Salina Chavez

19 Nov 2022

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Vanessa Viera

Vanessa Viera

17 Nov 2022

New to the area, was in need of a new dental office for myself and adult kids. Decided to go with west coast dental. Glad I did. Staff was great and made me feel welcomed and comfortable. Spoke with staff member I believe named Anna, got us in and taken care of. Choosing a new dentist can be frustrating and scary - glad I went to west coast.

Kiyoko Brito

Kiyoko Brito

16 Nov 2022

This office is amazing I love this office especially the ladies in the front desk they are all so very helpful and very nice I love this office and also I love the doctors especially Ms Kim n Mr adib they are very good in all they do and make you feel very comfortable so I'll give this office a 10 plus i so appreciate everyone here at this office.

Nancy Pedraza

Nancy Pedraza

12 Nov 2022

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Iris Rivas

Iris Rivas

12 Nov 2022

Staff is very professional, clean environment and mostly importantly good customer service, from the Dentist to the front office very friendly. ♥️♥️♥️??

Lourdes Ponce

Lourdes Ponce

11 Nov 2022

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Elizabeth Garza

Elizabeth Garza

09 Nov 2022

Today I had a Root Canal done. I was amazed on how it was soooo pain free. I even complimented the doctor, Dr. Salee, personally. I'm so happy with the service he provided to me, and how well he took care of me. No pain what so ever! Still amazed! I would definitely recommend this particulair dentist office in the Rialto Renaissance Center in Rialto California. In 50 years, this is the best dental treatment I have ever had! Thank you Doctor.

Pastrano Rivera

Pastrano Rivera

08 Nov 2022

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Norma Valdez

Norma Valdez

31 Oct 2022

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J r Henderson

J r Henderson

26 Oct 2022

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Noemi Caldera

Noemi Caldera

22 Oct 2022

my appointment was at 12:30 and I waited almost 4 hours. It was just an evaluation and a cleaning that only lasted 10 minutes. They should not take so many patients and give a better customer service.

Frank Jacobo

Frank Jacobo

21 Oct 2022

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Leticia Rosales

Leticia Rosales

17 Oct 2022

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Chris Meza

Chris Meza

14 Oct 2022

They claim to take Delta Dental. Insurance denied the claim because the dentist wasn't approved. They knew the dentist wasn't credentialed and didn't tell us. Now they are sticking us with a $600 bill and taking no ownership in the resolution. I get a call and voicemail every day telling me I need to pay my bill. Be careful going here.

Kimberly Herrera

Kimberly Herrera

14 Oct 2022

Friendly atmosphere and makes you feel at ease with their professional staff. I would recommend to anyone searching for a new dentist?

crystal veloz

crystal veloz

10 Oct 2022

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Bridget Perez

Bridget Perez

09 Oct 2022

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Maximus Jaco-Lopez

Maximus Jaco-Lopez

08 Oct 2022

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Victoria Jordan-Allen

Victoria Jordan-Allen

07 Oct 2022

This facility has great customer service and knowledgeable dentist/staff. The facility is very clean and welcoming.

Ramon Carbajal

Ramon Carbajal

03 Oct 2022

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Yvonne Reynoso

Yvonne Reynoso

25 Sep 2022

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LAURA CANNON

LAURA CANNON

20 Sep 2022

George was terrific. He listened to my request and explained everything clearly. Receptionist are very kind and treat you well. Thank you.

Armando Martinez

Armando Martinez

20 Sep 2022

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Jalise M

Jalise M

16 Sep 2022

I’m still here for an appointment that was scheduled for 12pm and it’s 2pm I just got into a room and then they just have you wait with no time to be seen. It should be better than this. And they rescheduled my original appointment so I had to wait longer. Service should be better than this

John Catone

John Catone

16 Sep 2022

Thank you so good to us?

Guadalupe Garcia

Guadalupe Garcia

10 Sep 2022

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Anna Villalpando

Anna Villalpando

30 Aug 2022

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Vanessa Lopez

Vanessa Lopez

19 Aug 2022

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Chonte Dillard

Chonte Dillard

18 Aug 2022

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Vanessa N

Vanessa N

12 Aug 2022

Normally I’m not a big fan of coming to the dentist but my visit here wasn’t bad at all, I want to thank the Dr. and the assistant Annette for making me feel so comfortable and welcomed.

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Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rialto
Judith Castaneda

Judith Castaneda

11 Aug 2022

I brought my mother here and she was well taken care of by the staff. After waiting for about a half hour, my mom was seen. She had her xrays done by annette, who was calm, gentle, and patient with her. The dentist was also patient and respectful.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Daisy Cruz

Daisy Cruz

11 Aug 2022

I felt very comfortable coming here. They treated me with respect and kindness, which I truly appreciate. Getting dental work can be a bit scary, but I felt at ease after meeting their employee Annette, who was able to recognize that I was nervous and took the time to talk to me and answer all of my questions. I will becoming back.

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Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rialto
Cooking with love

Cooking with love

11 Aug 2022

I had an appointment today at west coast dental and was feeling a bit anxious and scared but the assistant made me feel very comfortable and she explained everything to me and that really helped me to feel calm. Thanks Annette your the best!

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Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rialto
EDGAR BARRALES

EDGAR BARRALES

10 Aug 2022

I struggled for years to find a dentist that I can trust to get work done. I can say this place exceeds my expectations. Thank you to Doctor for helping restore my tooth and Annette for assisting. I definitely recommend this place.

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We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rialto
Sylvia Gomez

Sylvia Gomez

10 Aug 2022

Great office, friendly staff I will definitely be coming back to this office. RDA Annette was very caring. I dislike taking X-rays but this time felt different. She was quick and gentle at the same time. Thank you. Great office

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Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rialto
Luis Enriquez

Luis Enriquez

07 Aug 2022

"It took me a while to write this review but did not want their great customer service and hospitality to go unnoticed at this dental office. I wanna thank Dr. Seleit and his assistant Annette who made me feel at ease during my treatment. Great team ?

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Rudy De Leon

Rudy De Leon

03 Aug 2022

My experience at West Coast Dental was excellent wonderful service from everyone, the Doctor really care about his patients,, and that's very important to me.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Cecy Lopez

Cecy Lopez

02 Aug 2022

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Cecilia Argueta

Cecilia Argueta

27 Jul 2022

Your non provider staff is inconsiderate and demeaning. My mother of 62 years just had back surgery 3 mnths ago. She told the Dental assistant not to lay her all the way down bc she would be in pain and the assistant still laid her down and left her high up on purpose. This is despicable. Also my moms appt was at 4pm and we dint leave the office until 630. She even arrived early at 3pm. We will never go back again!

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We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services

West Coast Dental of Rialto
Meraz Meraz

Meraz Meraz

20 Jul 2022

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Karla Hernandez

Karla Hernandez

09 Jul 2022

There nice.but will not go again the waiting is ridiculous..it seems they book too many people at same time my total wait for just a clean up was 3 hours I was just there waiting for dentist to clean my teeth..and then on my next appointment cause I had a get a grown omg i was there for 4hrs cause it was pack and i was just literally waiting in the chair!!!! Once I finished all that i still got more work to do but will look somewhere else..

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rialto
Barbara Davis

Barbara Davis

07 Jul 2022

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Erika Flores

Erika Flores

06 Jul 2022

First time patient. Everyone from the front desk, X-Ray technician, Insurance Specialist, Dentist, Dental Assistant and Hygienist are all very welcoming and friendly. Today was my second visit. George the Hygienist is a professional and caring person. He made sure I stayed calm. His Awesome!!! The WCD Team made me feel comfortable and reassure me I’m in good hands. I really like that. Great Power Team!??

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We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rialto
Vlad Romanov

Vlad Romanov

30 Jun 2022

I keep getting spam from this location. Please stop spamming my text messages...

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We deeply apologize. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Gabriela Rubio

Gabriela Rubio

21 Jun 2022

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Giovanni Garcia

Giovanni Garcia

30 May 2022

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Thank you Giovanni for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Rialto. We hope you have a great day!

West Coast Dental of Rialto
Evelin Castro

Evelin Castro

27 May 2022

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Alexis Tovar

Alexis Tovar

25 May 2022

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Thank you Alexis for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Rialto to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rialto
sweetdaddy coolaid

sweetdaddy coolaid

24 May 2022

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Thank you for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Rialto. We hope you have a great day!

West Coast Dental of Rialto
Kori Alessandro

Kori Alessandro

22 May 2022

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Dana Covos

Dana Covos

22 May 2022

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Paula Bailey

Paula Bailey

20 May 2022

Awesome staff and Doctors!

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rialto
Michell Crump

Michell Crump

13 May 2022

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Carlos Barajas

Carlos Barajas

11 May 2022

This place only wants to do stuff not covered by insurance to try and charge people and if you say I only want what's covered by my insurance they don't even bother the lady doing the paper work that has to approve everything is very rude not only that they filled the paper work out wrong and when I got the letter from medical I called and they said we don't know anything about the matter and would get back to me and never did... Don't Waste Your Time...

Jenn Jimenez

Jenn Jimenez

10 May 2022

I’m only giving this place a 1 mainly due to their Oral Surgeon Dr Victor. I went in for an extraction, completely nervous and terrified as I’m sure their are millions of pacientes out there who are terrified of “dentist “ Sitting down I mentioned to him how nervous I was to which he completely didn’t give one single care to, Which I mean I guess he’s not entitled to make his pacientes feel “safe “ right ? He proceeded to insert the anesthesia just so roughly as to which I screamed , instant reaction on my part , He then said “ STOP ! Stop acting like that ! Or I will not do it and you can go home ! You’re too old for this “ I felt completely emotionally abused by his lack of just empathy for a client . I’m sorry I didn’t know there was an age limit for sensitivity or pain ? These are the comments and EXPERIENCES that completely push people away . I’m sure if he was a private dr charging the money himself or if it was a family member he would be a litttle but more “ respectful “ The whole process was painful, and I will never go back to that ORAL SURGEON. Please please find another place where they give you the right treatment and avoid getting any extraction from this guy

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We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services

West Coast Dental of Rialto
Steve Phelps

Steve Phelps

09 May 2022

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Maria M Aguilar

Maria M Aguilar

07 May 2022

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Alicia Balboa

Alicia Balboa

06 May 2022

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Blanca Martinez

Blanca Martinez

30 Apr 2022

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Bibiana Jerez

Bibiana Jerez

25 Apr 2022

This office have very high prices. They tried to charge me $750 for a deep cleaning. The financial coordinator was very rude. I will never come back. It looks like the money is all about in this place. Trying to take money away from the patients. Is not nice...

Marow Mckinney

Marow Mckinney

25 Apr 2022

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Smokey

Smokey

22 Apr 2022

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Luis Jimenez

Luis Jimenez

20 Apr 2022

After many years of struggling to find a decent dental office due to multiple bad experiences, I feel like I hit the jackpot at West Coast Dental of Rialto. The entire staff, from the front office to the staff working in the back, is genuinely friendly and make you feel welcomed and that they actually care about your dental health. Definitely going to recommend them to my friends and family. Thank you West Coast Dental of Rialto!

Mandy Nielsen

Mandy Nielsen

19 Apr 2022

If I could leave 0 stars I would. First they were to overbooked to schedule the repair of a tooth while I was there in the chair, then they lied and said neither of my insurance would cover my treatment needed and tried charging over $400. When in fact both of my insurances stated I was fully covered and I should have had no out of pocket. AVOID THIS PLACE!

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Richard Torres

Richard Torres

18 Apr 2022

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D Scholtz

D Scholtz

12 Apr 2022

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Randy l Maldonado (Bebes)

Randy l Maldonado (Bebes)

11 Apr 2022

They got me in same day front tooth fell & worked with me to get it fixed l was stressing & they found the solution to the problem very quickly . Sandra was the best appreciate you all. ❤️

jacqueline Rendon

jacqueline Rendon

08 Apr 2022

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Marianne Nett

Marianne Nett

07 Apr 2022

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Mini Perez

Mini Perez

05 Apr 2022

Thank you to Sandra & the whole staff for always taking care of my dental needs. Had an emergency and they filled me in right away! Dentist is quick also. Thank you guys again !

Mirella Lopez

Mirella Lopez

05 Apr 2022

A great office love the staff

Adam A.

Adam A.

05 Apr 2022

Excellent customer service from the second I walked in till I left, front desk are super friendly and took care of me right away, My Dentist Dr. Habib and his assistant did a great job, made the process smooth and fast, the person who i did my Xray was very professional as well. Excellent experience and will be back for sure!

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
sammy p

sammy p

05 Apr 2022

Staff is rude don’t recommend this dental place they should be more friendly ???

Candance Mcgee

Candance Mcgee

04 Apr 2022

My first impression was positive, and I even left a good review. The dentist was great, but the office staff was obviously new and inexperienced, and I was willing to give them the benefit of the doubt. My more serious concerns began when they started giving me quotes on services and I realized I had walked into another place more interested in money than patients. Then I got a bill.from my insurance company, and my initial concerns were validated. I am a nitrous patient, and am already having to deal with the ridiculous prices dental offices are currently charging for nitrous oxide. For a patient like myself, who is very resistant to novacaine and NEEDS the extra pain killing and relaxing effect of the nitrous oxide, we cannot afford to be paying exorbitant extra out of pocket charges for gas because it's not a luxury, it's as important as novacaine. But this place wants to charge an ADDITIONAL $450 out of pocket each visit for gas! Then they tell me they will only charge me $200 each visit, and I'm supposed to feel like they're cutting me a break. Mind you, my old dentist charged $35. Now the kicker. I just got a bill from my insurance Company for not only half of the dental services they performed on me (apparently they did stuff they weren't authorized to do?) but they're also charging the insurance company $450 for nitrous! AFTER already charging ME $200 for it. These people are crooks. Run away.

Alee Banuelos

Alee Banuelos

01 Apr 2022

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Catherine Grier

Catherine Grier

30 Mar 2022

Very great staff and dentist

Mirella Lopez

Mirella Lopez

27 Mar 2022

The staff is so friendly, and office really nice

Mario Barajas

Mario Barajas

26 Mar 2022

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Keila Lopez-Looney

Keila Lopez-Looney

25 Mar 2022

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Sandra Gomez

Sandra Gomez

25 Mar 2022

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Veronica Hernandez

Veronica Hernandez

24 Mar 2022

Dr. Habib took care of me and did an amazing job! The staff is nice, Maria took care of me and she was absolutely sweet! Clean Dental Office! I highly recommend West Coast Dental ?

Shannon Taylor

Shannon Taylor

23 Mar 2022

I received a text last Sunday I had an appointment today at 3pm. When I arrived I got another text that now read 5pm. I asked the front desk and she did t have a comment. I waited 2 hours and they hadn’t even started my cleaning. I went to the front to ask how long the wait was going to be as I needed to get on with my day and I had already been waiting a very long time. I wasn’t even acknowledged during their conversation. So I walked out. Only until I was about to leave did the receptionist say oh she needed to talk. I said yes I’ve waited over two hours and that’s ridiculous. The dentist and all the assistants are very nice. However the scheduling, the reception needs work. I don’t understand how you guys change times 5 min before an appointment and then expect a patient to wait 2 hours or more. I’m sorry but I won’t be back.

Naidin Peralta

Naidin Peralta

23 Mar 2022

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Lidy Piñeros

Lidy Piñeros

22 Mar 2022

My child had an appointment at 5 because he had a cavity and they only did x-rays because it was already late, so they didn't do anything. Besides, they're trying to get money from patients while having a medical condition.

Angela Nieves

Angela Nieves

17 Mar 2022

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Adriana Soriano

Adriana Soriano

16 Mar 2022

I am new patient so far checking in was great. The older grey hair lady, I believe her name was Kim was marvelous! Such an awesome lady, she noticed my little one was upset and try to help me calm her down with a balloon & little toy. Her customer service was more than helpful and cheerful experience. Annette the young lady that did my X Rays was so patient and understanding: my daughter again was having a melt down and Annette did not rush me or try to brush me off to reschedule. She was helpful and very caring to us. I appreciate it so much, you hardly get amazing service like that. Thank you ladies for your pleasant service today thank you so much for helping me with my daughter. 5 stars ⭐️ for the ladies … As far with the place.. we’ll that’s a different story. They take forever calling you for x rays as well waiting for the doctor to come in to check me out. I gave it 3 stars ⭐️. They shouldn’t over book if they can’t get to us sooner. It’s time consuming. I see other before me still waiting in their rooms and it’s been almost 2 hours. I am very unhappy. I have a feeling I’ll be out late.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Odalys Barrera

Odalys Barrera

14 Mar 2022

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Jose Guevara

Jose Guevara

05 Mar 2022

This place is a joke! They took over an hour to call me back! The x ray equipment did not work i had to use my finger to hold the equipment to help out the lady. Which made me very skeptical. When they finally did put me in the room I sat back there for another hour before anyone came. Just to have them come back and tell me they need to see what the doctor has going on before doing my cleaning. Turns out he was too busy and they would need to schedule me for another day. I wasted my whole morning! They suck and are very unprofessional. How about not scheduling so many appointments if you don't have the staff! Don't waste yiur time going here

Chelsea Abel

Chelsea Abel

05 Mar 2022

I needed help and got sent home to wait 10 days I'm in alot of pain

Beatriz Ramirez

Beatriz Ramirez

05 Mar 2022

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Adriana Ortiz

Adriana Ortiz

04 Mar 2022

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Natasha Roca

Natasha Roca

04 Mar 2022

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Magdalena Perez

Magdalena Perez

16 Feb 2022

It was very costly. But they did a good job of taking care of my problem. For people that are in a fixed income they were a little high in price but I would return with them.

Jesus Carcano

Jesus Carcano

14 Feb 2022

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Erika Godinez

Erika Godinez

11 Feb 2022

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S A

S A

10 Feb 2022

Check other reviews. Takes about 2 hours to get seen AFTER your scheduled appointment time. Dude was in such a rush to finish he did not floss between my teeth before curing my crown and now I have cement stuck between my teeth and I can’t floss in that area without it getting stuck or bleeding. Should have just gone to my regular spot but this one was closer. Next time I will just make the drive to Riverside Plaza Dentistry, more expensive but worth it. Not happy with this place. I will say however the doc kept checking in on my pain level and would numb me up anytime I felt pain. Only positive thing about them was making sure I wasn’t in pain.

Amber Laureano

Amber Laureano

09 Feb 2022

First off I really question the validity of these reviews. The dentist here and manager are comparable to a used car salesman. I scheduled my appointment for a badly impacted and infected wisdom tooth , somehow I was convinced to let them fill some cavities I had that I honest now question if I even needed them. I was told I also needed a root canal on a tooth and the manager informed me that the crown for that would be 1,000 and not covered by my insurance (I later called my insurance and was told that that was not true , it is covered but requires pre authorization) during my filling the dentist was so rough with my teeth instruments kept slipping and hitting my teeth , I almost choked on my saliva due to improper drainage . They were supposed to send in a prescription for me But they never did so I called back to let them know and still no prescription was sent .and best of all I LEFT WITH A CRACK IN WHAT WAS A PERFECTLY GOOD TOOTH . I am getting a second opinion today and will be filing a grievance with my insurance. And for the manager and the dentist, you should be ashamed of yourself treating people like this , liars with no backbone or integrity.

Liliana Delgado

Liliana Delgado

07 Feb 2022

Honestly worst dentist I ever been to I had an appointment as of today at 11 AM I get there at 10:30 AM so they can attend me faster , so they did and called me to the room had me wait in there until 11:59 when clearly my appointment was at 11 and I got there earlier , So I waited because I was due for a deep clean and at 12 the doctor comes in to numb just the left side of my mouth. When that’s unfortunate because when you’re scheduled for a deep clean they have to do the whole mouth not just one side. Then the doctor tells me to give him five minutes so I wait more than five minutes already. And that’s when I got up went to the front desk and complained that I didn’t even get a deep clean at all like I was scheduled for and just numbed The left side of my mouth which is very unprofessional . Also the lady at the front desk had the audacity to tell me if I wanted to reschedule and I told her that I will never come back .

Ruby Gonzales

Ruby Gonzales

05 Feb 2022

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shanice Thomas

shanice Thomas

03 Feb 2022

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Andress Ramirez

Andress Ramirez

02 Feb 2022

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Bee Jay

Bee Jay

21 Jan 2022

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Marlene Canales

Marlene Canales

18 Jan 2022

This place treated my family so poorly. Took my husband in an emergency and not only did they not help, they were so unprofessional. They recommended services that WERE NOT REQUIRED upon getting a second opinion. Almost scammed us for $4,500. Never again. Look elsewhere, I promise your luck will be better.

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We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services

West Coast Dental of Rialto
Kristin C

Kristin C

17 Jan 2022

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Karen Laguna

Karen Laguna

13 Jan 2022

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elaine Yu

elaine Yu

12 Jan 2022

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Victor Holguin

Victor Holguin

11 Jan 2022

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Adrian Diaz

Adrian Diaz

06 Jan 2022

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Melanie Kilgore

Melanie Kilgore

05 Jan 2022

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Jesus González

Jesus González

05 Jan 2022

Very good service and very friendly people

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We're glad to hear this was your experience at our office. Our team appreciates your kind words! We pride ourselves on our exceptional customer service skills, and we're glad we were able to accomplish this for you. We hope to see you again soon! :)

West Coast Dental of Rialto
William Anderson

William Anderson

22 Dec 2021

Initially I was very pleased with West Coast Dental seeing as how they were able to get me in as a new patient in less than 2 days. However, after arriving to my 3 o'clock appointment I was not even called back until 4. I had my x-rays taken and then was taken to the patient room to see the doctor where I waited for another 45 minutes. At this point I could not wait any longer due to needing to go to work. I went to the front and was told that I needed to allocate an hour and a half for a new patient exam. I responded that I had been here for an hour and 45 minutes and the exam had not even started yet. Her response was ok go ahead and pay. I told her that I would pay for the x-rays but not the exam. I went back and forth with the front desk while they tried to charge me the full amount for work that did not take place before they ended up getting fed up and just canceling my appointment altogether. Overall, I was impressed with the speed of booking an appointment, but was disappointed with their speed in the office. 2 hours is way too long to be seen when you have an appointment. I was even more disappointed with their customer service. I wasn't too upset with them until they tried to charge me for work they did not do.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Jenina Apodaca

Jenina Apodaca

17 Dec 2021

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Bobbytony Walker

Bobbytony Walker

08 Dec 2021

They were very kind and everybody looks great there!

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Yvette Calderon

Yvette Calderon

07 Dec 2021

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cubby olvera

cubby olvera

03 Dec 2021

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Adriana Ramirez

Adriana Ramirez

27 Nov 2021

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Reuben Ross Jr.

Reuben Ross Jr.

25 Nov 2021

I had a great experience. The staff was helpful courteous and personable. I really appreciated them. The doctors to technicians everybody Top Notch. I'd recommend West Coast Dental to anybody.

Kerry Boagni

Kerry Boagni

23 Nov 2021

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Boomer Servantez

Boomer Servantez

17 Nov 2021

The staff really follow through I’m getting me in there to get the job done! They informed me on my situation and what would be best in the long run! And I trust their judgment and years of experience to get the job done! Jenny and all the rest of the crew are really great they follow through on everything even calling to remind me about my appointments and the urgency to get things done and back in order with my teeth!!! I highly recommend them! ????

Dumebi Okocha

Dumebi Okocha

16 Nov 2021

The dentist was hurting me while putting give me anesthesia in my gums. This was very wicked and hurtful. I am not sure if he was doing this on purpose. I went to another dentist and the anesthesia procedure was not hurtful making me believe the dentist was intentionally trying to hurt me.

Tremayne Jordan

Tremayne Jordan

15 Nov 2021

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Chrystal Ortiz

Chrystal Ortiz

15 Nov 2021

My son got braces back in Feb. 2021 and I got the quote and what they told me my insurance would pay. I paid my cost in full. My son continued to go every month to change his bands out. When I went in early November 2021 I was the first one there with a 9am appointment. I noticed everyone who came in after was going in before us. My son had Autism and his patience is low. At 9:30 I spoke to a clerk and was like what's going on?? The clerk rudely said just wait my manager will see you I was like for what and why didn't you tell me that I need to get my son to school. When the manager finally came out she said I owed 1433.00 from February. I was like what I paid, well your insurance didn't pay cause major dental work doesn't cover till next year. I was so upset .I was like then I would of waited. She said u can do $100 payments. That's not the point it's your job to check my insurance. I still have what I signed showing the cost. She wouldn't even lower it. When I asked to speaK to someone higher or the owner she refused to give me any info. Currently looking to see what action take. My documents say my insurance was gonna cover 1500. I called my insurance and they said they should of did a pre authorization and not my son's considered pre-existing. Will see what I can do.

Adriana Gomez

Adriana Gomez

11 Nov 2021

Highly recommend! Fast, clean and great service, and friendly staff! Always takes great care of my sons braces, always pleased with my visits.

Steven Sims

Steven Sims

10 Nov 2021

Awesome experience, first time I ever went to the dentist with minimal pain. They really took care of me, when I really needed it. I think this is my new Dentist office

sam v

sam v

05 Nov 2021

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Maria Ramirez

Maria Ramirez

30 Oct 2021

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Jose Lopez

Jose Lopez

29 Oct 2021

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Daniel Risher

Daniel Risher

29 Oct 2021

Friendly staff and very helpful. Explained everything in details and have information on the best option for me. Made my visit very pleasant. Recommend giving them a try for your dental needs.

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rialto
Marisol Del Rio

Marisol Del Rio

21 Oct 2021

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evangeline lewis

evangeline lewis

21 Oct 2021

This office deserves five stars.

josie spindola

josie spindola

20 Oct 2021

It’s horrible not going there anymore. Got a Antibiotic pancakes that does not work at all for my teeth

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We are so honored that you have joined our West Coast Dental patient family, Josie! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rialto
Jauvon Andrews

Jauvon Andrews

20 Oct 2021

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Jose Ortiz

Jose Ortiz

19 Oct 2021

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enrique Vazquez

enrique Vazquez

19 Oct 2021

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Joaquin Vergara

Joaquin Vergara

16 Oct 2021

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Cesar Molina

Cesar Molina

15 Oct 2021

(10-15-21) I just left this place because the people working the front desk are rude!!. It was mostly a woman with short blonde hair I didn't catch her name but she was Mean with an ugly attitude very demanding!. "Don't go there if you expect to be treated with kindness and respect, if you haven't been to a dentist in a while or if you have questions because her sour attitude could ruin your day." God bless

Monica Whitson

Monica Whitson

15 Oct 2021

West Coast dental they are very welcoming respectful and always has time to answer questions

Yolanda Torres

Yolanda Torres

15 Oct 2021

Love the Dr Here he knows what he's doing and not in a hurry and everyone there is super friendly!

naynaycakes 7

naynaycakes 7

14 Oct 2021

Nice clean office, friendly staff that was knowledgeable on the question I had, doctor was very friendly and gentle. Will definitely recommend to co-workers and family in the area.

Sharon Bedke

Sharon Bedke

14 Oct 2021

This was a new dentist I wanted to try, in a great location with parking right by the office door. I didn’t expect to have a dental emergency, but a sudden cracked tooth & pain prompted my call today. I was pleased getting an appointment 2 hours later! The staff is friendly and welcoming. Dr. Habib Adib took great care addressing my issues. I am happy to be a new patient at West Coast Dental.

Madeleine Bonilla

Madeleine Bonilla

04 Oct 2021

The office staff is amazing. Dr Habib, is great, he is very caring and pacient. I'm very scared of dental work and he is very understanding.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Judy Lopez

Judy Lopez

02 Oct 2021

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Marilyn Bennett

Marilyn Bennett

27 Sep 2021

Everybody was so very nice. Facility appeared clean. Loved how they had seats turned around to facilitate social distancing. Everybody had a mask on (except a patient as she was leaving) My only complaint would be that my appt was 11:00, I arrived 15 minutes early to fill out paperwork and Then waited an hour in the waiting room. Had X-rays for 15 minutes, waited another 15 minutes for the doctor and then only saw dr for 10 minutes, because another patient who came way after me was in a hurry and she had to cut the conversation with me to go attend to the other patient. My total time there was 2 hours and literally was receiving services a total of 25 minutes. That being said, it was my first visit. Will see how it goes when I return Monday. So it’s Monday. Let me first say everyone there is very very nice. Which is the only reason I’m moving forward with treatment. But I am extremely unhappy with the waiting time. Again I was there from 11-3 . My plan was clean out and build up for a crown COMPLETED , one lower extraction,, one upper filling due to a enamel being brushed away according to them, and teeth cleaning ALL OF WHICH WE DIDNT COMPLETE. I will go back because as I said, they are super nice. But if I have those same experiences throughout the rest of my treatments, I likely will not go unless I have a serious emergency

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rialto
maria carrillo

maria carrillo

24 Sep 2021

I was referred to this office as an emergency dentist by 1(800)dentist. When I got there I seen that it was like a western dental, a big chain. I was in a lot of pain during the weekend and decided to go in since I was there already. I was not greeted the receptionist, I had to ask her where to sign in since she didn’t say anything. I Filled out paperwork and waited for about an hour just to take X-rays. Before getting the X-rays taken I was asked what my appointment was for, they should have had that information since it was all sent to them from 1(800)dentist. They asked when was my last check up and I told them it was a month prior and I was told they couldn’t do anything. I then told them I was referred to them by 1(800)dentist as an emergency dentist and that I was there to get my wisdom teeth out. I then get a pano X-ray and get seated in a chair for another 30mins with no one coming. I ended up getting out of my chair and leaving and on my way out I see that a patient that was still in the waiting when I was called back was getting work done on her already. I felt that they didn’t want to work on me since they were only going to do extractions and nothing else which means they weren’t going to be able to squeeze more money From my insurance. So my visit was not worth enough to them. If you see a patient in pain you do what you can to help not sit them to the side and have them wait for an indefinite time. Do better!

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We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.

West Coast Dental of Rialto
Rafael Roel

Rafael Roel

23 Sep 2021

The staff and the doctors are very polite and helpful and very knowledgeable,they work with you on your payments, the waiting area is always very clean. I'm very happy with them.

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rialto
Veronica Villavicencio

Veronica Villavicencio

21 Sep 2021

On my first visit they took hours just to have my x-rays done. And my second appointment was bad I had a filling done something that I didn't need for the moment because nothing was hurting. And now I been with pain and now. I need a root canal done and on top of that there charging me $1,200 just for a crown. I highly don't recommend this place.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Danielle Olive

Danielle Olive

21 Sep 2021

I received great service from the place.

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rialto
Cortney Marsh

Cortney Marsh

20 Sep 2021

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Guru Gill

Guru Gill

17 Sep 2021

They are amazing highly recommend, please visit you will never disappoint. They treat so well, service as well as staff all good. Thank you so much

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rialto
Priscilla Ayon

Priscilla Ayon

17 Sep 2021

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Alyssa Ronquillo

Alyssa Ronquillo

16 Sep 2021

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Lizzy Jones

Lizzy Jones

11 Sep 2021

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Fonzi

Fonzi

30 Aug 2021

New patient called in to number on board posted outside. I wanted to see if they take my insurance. The person who answered the phone was snobby and had a rude tone. After finding out they took my insurance and asked further questions she was snarky and condescending. I ended up saying never mind and hung up on her. Guess they aren’t hurting for business! I’m kinda glad I didn’t go in person and avoided myself any future disappointments.

Gerardo Ramirez

Gerardo Ramirez

29 Aug 2021

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Armando Cisneros

Armando Cisneros

22 Aug 2021

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Jeff Toles

Jeff Toles

19 Aug 2021

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Denise Orrante

Denise Orrante

13 Aug 2021

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Virginia Torres

Virginia Torres

08 Aug 2021

Amazing!! Everyone is so sweet and kind!!! i had a broken tooth and the doctor helped me. it was alot of emotions and they made it so easy and took care of me!

Judy Yamada

Judy Yamada

05 Aug 2021

If I could rate this place a 0(Zero) it would be a Zero. Horrible experience for my Dad. It said that they took advantage of my Dad who is a senior he sat in chair for almost 3 hours they claim on website that they are in-network with Delta Dental this is not in fact true. Please due your homework. My dad sat in the chair the dentist was in between patients including my dad gave him anesthetic walked away to help another patient by the time he came back the anesthetic was worn off and had to give him another one. They never told him they were doing a deep cleaning He went in for a regular checkup with a cleaning and was given something else. He has now been in pain for a couple days and trying to get him into another dentist is hard because he's a new patient. Please beware of this dentist!

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Deborah Finnie

Deborah Finnie

30 Jul 2021

I had a great visit

Rafaela Torres

Rafaela Torres

26 Jul 2021

An absolute disgrace of a clinic filled with incompetent employees. I truly believe the intentions of the dentist were to exploit the insurance money at the sacrifice of my kids’ teeth. Our appointmet was at 1 pm, we get there eight minutes early. And we don’t see the dentist until almost four. What was really infuriating was the fact that the office was empty. And getting the fillings took two hours. They insist on getting cavity fillings where the drill was bigger than the cavity itself, and its not like I had a choice and allow them to drill holes into healthy teeth. Suddenly they find more cavities that weren’t there the first time. Now how could you miss something like that? They even exaggerated the situation and said that because the tooth was basically rotten, a root canal was necessary. Which brings me back to my previous question, how do you miss something like that? Highly recommend another dentist of better quality and people who actually care for their patients’ teeth. You only get one pair in life and it shouldn’t be wasted on greedy clinics such as this one.

Marlyn R.

Marlyn R.

24 Jul 2021

The dentist and staff were wonderful with my 9 yr old son. Very patient, welcoming, and professional.

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Thank you for your review! We understand how scary the dentist can be, especially for children! Our goal is to help our young patients feel as safe and comfortable as possible at all times while under our dental care. We’re so happy we were able to help get your son on board towards maintaining healthy teeth and gums. We can’t wait to see you and your family again very soon :)

West Coast Dental of Rialto
amelia walling

amelia walling

20 Jul 2021

Called West Coast Dental of Rialto for my husband, I was pleased with the prompt service and care he received .it was an urgent matter and was taken care fast .

Valerie Gray

Valerie Gray

17 Jul 2021

There was a dog in the waiting room. That's not the place for animals. Hire more dentists so the one that is there isn't running from room to room

aaron gipson

aaron gipson

17 Jul 2021

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Ashley Harper

Ashley Harper

13 Jul 2021

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Robert Williams

Robert Williams

11 Jul 2021

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Rachelle Lewis

Rachelle Lewis

10 Jul 2021

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Elizabeth Guel

Elizabeth Guel

29 Jun 2021

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Dawna M

Dawna M

26 Jun 2021

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Lilian

Lilian

26 Jun 2021

I went to get a consultation for braces, the dentist was super nice and sweet but what I didn't like was that the lady telling me the price for braces was charging based if I got it done that same day and if not, it was a higher price if I waited to do it the next time the dentist was in. I don't want to haggle or make a deal when it comes to my dental work. Will not be returning!

Cathy Rojas

Cathy Rojas

12 Jun 2021

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V s

V s

11 Jun 2021

It is very expensive.

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We are so sorry that you felt this way. We have an insurance coordinator on staff who would be happy to answer all of your questions and concerns you might have about our payment options. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.

West Coast Dental of Rialto
Amanda Becerra Navarro

Amanda Becerra Navarro

08 Jun 2021

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Esmeralda Valdez

Esmeralda Valdez

05 Jun 2021

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Keona Walpool (LOVEBUG.)

Keona Walpool (LOVEBUG.)

05 Jun 2021

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Daniel George

Daniel George

02 Jun 2021

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Miguel Reyes

Miguel Reyes

01 Jun 2021

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Sandra Romero

Sandra Romero

24 May 2021

They treated me very well. Very good experience. And everything is very clean.

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Thank you for placing your trust in our practice. We look forward to continuing to provide you with only the best dental services for all your future appointments, and we hope to see you again soon. :)

West Coast Dental of Rialto
Khia Visor

Khia Visor

22 May 2021

The whole staff is very friendly and make you feel real comfortable. I had to bring my son they were able to watch him for me they work with you and they are completely honest with what you need done. I would recommend them to all my friends and family

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Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for your son's future appointments with us. We can’t wait to see your family again soon! :)

West Coast Dental of Rialto
Wendy Hemmmings

Wendy Hemmmings

21 May 2021

I’m very pleased from the first appointment I’ve had this west cost dental. I was impressed. The staff is very friendly and the doctor is amazing . I will continue with them for my dental needs.

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We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rialto
Vangie Neely

Vangie Neely

20 May 2021

The office is very polite and the dentist is very patient. I had to have a tooth extracted today I was very scared. He took his time and explained each step. It's been about four hours and no pain. I couldn't be happier. ?

Margot Del Rio

Margot Del Rio

11 May 2021

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Beatriz Orona

Beatriz Orona

10 May 2021

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Lucia De Leon

Lucia De Leon

06 May 2021

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Miguel Cervantes

Miguel Cervantes

04 May 2021

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steven sparks

steven sparks

04 May 2021

West Coast Dental are still up to their old tricks, lying to get you in for a free exam and then telling you after you get the exam that the exam is free to you but they are charging the insurance company. I would tell anyone thinking of this place to go elsewhere. They will also tell you no matter how much insurance you have, you will be paying a large lump sum of money out of pocket, even if you have dual coverages . This place should be shut down by the government. You’ve been warned...

Jessica Valdez

Jessica Valdez

28 Apr 2021

I’m not sure what’s worse this place or the one in Pomona smh this was not a good experience was here longer then I was treated what a waste of time I’m glad I didn’t ask for the day off !

Yesenia A Chamale

Yesenia A Chamale

24 Apr 2021

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jayne coovert

jayne coovert

22 Apr 2021

Clean and new facility, somewhat helpful staff. On paper this company works efficiently and effectively. But in person it is a nightmare. Unbelievable wait times even when you show up early before your appointment. I sat in the waiting room for at least 45 minutes each visit that I had here. So make sure you have a good chunk of time set aside before making an appointment here. Too many patients and too little dentists was the reason I sat in the chair for 38 minutes with an impression mold in my mouth waiting for someone to finish my treatment. A tech finally came around in a rush to finish my treatment and she was not even the tech that assisted during my procedure. No apology or explanation was given for the lack of communication. Last but certainly not least my primary dentist had a medical emergency on the day of my follow up appointment and there was no communication on this until I was in the chair. A phone call to reschedule could have gone a very long way with way less disappointment. I will not be returning and I absolutely do not recommend this office to anyone in the future.

Verletha Sutton

Verletha Sutton

09 Apr 2021

This Dental office is very unprofessional. There inconsistent the patient info that they give you are contradictory. The give false info for treatment of your teeth. The orople in here today has waiting times of over 2 hours. We had appt on today at 10:30. I approached one of the staff and she asked could we come back after 1:00pm. It is kow 2pm and still haven't been seen by a dentist.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rialto
Meemee Meemee

Meemee Meemee

20 Mar 2021

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Celene Benitez

Celene Benitez

05 Mar 2021

Highly recommended this dentist, the doctor is very good and the staff who work here are very good people, very attentive, 100% recommended.

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Our team thanks you for your recommendation and your kind words about our office! We greatly appreciate it and hope to see you again soon :)

West Coast Dental of Rialto
Crystal Segura

Crystal Segura

05 Mar 2021

I arrived at 2:40 for a 3 o'clock appointment I waited two hours to be seen and they told me I would be next then I see the Dr head to another room with another patient and they claim to only have one Dr working I seen two people that arrived after me leave before I even got seen very unprofessional place

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Thank you for taking the time to bring this issue to our attention, Crystal. On behalf of the office I would like to apologize for the longer than usual wait time. As a brand new office, your feedback is greatly important to us as it will allow us to grow and improve for our patients for all of their future appointments to come with our office. We understand how frustrating it can be to be seen late when you have gone out of your way to make it to our office for your appointment time. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future.

West Coast Dental of Rialto
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Contact

1315 W. Renaissance Parkway, Suite 870

Rialto, California 92376

909-434-1000

WCDCustomerService@westcoastdental.com
Hours

Mon - 9:00am – 6:00pm

Tue - 9:00am – 6:00pm

Wed - 9:00am – 6:00pm

Thur - 9:00am – 6:00pm

Fri - 8:00am - 5:00pm

Sat - 8:00am - 4:00pm

Quick Message

Contact Us
(619) 535-6443
info@adratings.io
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