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Trending Now

West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga

(4) 471 reviews
https://www.westcoastdental.com/locations/ranchocucamonga/

7210 Day Creek Boulevard, Suite 110, Rancho Cucamonga, California, 91739

WCDCustomerService@westcoastdental.com

909-803-1111

QUICK MESSAGE

West Coast Dental & Orthodontics of Rancho Cucamonga: Complete Smile Care with a Personal Touch

At West Coast Dental of Rancho Cucamonga, we believe dental care should be convenient, compassionate, and tailored to your needs. Whether it’s your child’s first dental visit or you’re planning a smile makeover, we deliver modern dentistry for the whole family—all in one friendly, state-of-the-art location.

Your Comprehensive Dental Home in Rancho Cucamonga
Our skilled team provides full-service dental and orthodontic care designed to support every stage of your oral health journey:

Preventive Dentistry That Keeps Smiles Strong
Maintain your oral health with regular checkups, low-radiation digital X-rays, cleanings, fluoride treatments, and protective sealants.

Cosmetic Dentistry for a Brighter, More Confident You
From professional teeth whitening to porcelain and no-prep veneers, we design custom solutions to enhance your natural smile.

Restorative Dentistry That Rebuilds With Precision
We restore the function and appearance of your teeth with fillings, crowns, bridges, dentures, dental implants, and full-mouth rehabilitation.

Orthodontics for Kids, Teens & Adults
Choose from Invisalign®, Clarity Aligners, or traditional braces to straighten your smile—on your schedule and your terms.

Pediatric Dentistry That’s Gentle & Fun
Our child-friendly team creates a warm and welcoming atmosphere to ensure your little one enjoys stress-free dental visits.

Oral Surgery & Root Canal Therapy, All In-House
Need a wisdom tooth removed or a root canal? We perform advanced procedures with care and modern techniques—no outside referrals needed.

Emergency & Sedation Dentistry Available
We provide same-day emergency care and offer sedation options to ensure your comfort during urgent or complex procedures.

Flexible Insurance & Payment Solutions
We accept most PPO and HMO dental plans, including Denti-Cal, and provide flexible financing through CareCredit. Our front office team is here to help you maximize your benefits and simplify your experience.

Rancho Cucamonga’s Trusted Smile Partner
At West Coast Dental of Rancho Cucamonga, we go beyond treating teeth—we build relationships based on trust, comfort, and results. Our goal is to deliver quality care that fits your lifestyle and helps you feel confident every time you smile.

Schedule Your Appointment Today
Call us or book online to experience high-quality, full-service dental care—right here in Rancho Cucamonga.

Carol Hernandez

Carol Hernandez

26 May 2025

Everyone was very friendly and nice. Very clean and helpful. Thank you

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Thank you for your kind words! We're happy to hear that our team provided you with a friendly and clean experience at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
fatima aguilera

fatima aguilera

25 May 2025

I was a walk in on a Saturday with pain. They received me a provided quick service. Dr so friendly!!! Staff all so lovely and kind!

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Thank you for your kind words! We're happy to hear that our team provided you with quick and friendly service during your visit at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again! - West Coast Dental

West Coast Dental of Rancho Cucamonga
Lou Frigone

Lou Frigone

25 May 2025

Very friendly, professional. Explained everything before starting procedure.

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Thank you for your kind words! We're happy to hear that our team provided you with a friendly and professional experience, ensuring you were well-informed before your procedure at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again! - West Coast Dental

West Coast Dental of Rancho Cucamonga
Tasha Sadler

Tasha Sadler

08 May 2025

My children and I have been coming here since this office opened and at the beginning the staff were so friendly. I absolutely adore Dr kaukar she is so attentive and thorough, she is the reason why we have stayed. Unfortunately, the customer service has gone down so much. The receptionist in the front and when you call are very rude and unpleasant. Gaby at the front proceeded to argue with me about something that wasent relevant to what I was asking. I then asked to speak to a manager just to be told that the manager was busy and would give me a call back. I have yet to hear from any management. The service here has gone down tremendously. If I could give this place zero stars I would not because of the Doctors but due to the unprofessional and rude staff members in the front.

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Tasha, thank you for your continued trust over the years and for your kind words about Dr. Kaukar. We’re pleased to know her care has made a lasting impression. We regret to hear about your recent experience with our front office team. Professionalism and respectful communication are very important to us, and it’s clear we fell short in this instance. Your concerns have been noted and will be addressed as we work to improve the quality of service for all our patients. We truly appreciate your feedback. - West Coast Dental

West Coast Dental of Rancho Cucamonga
BreeBree Cool Kid Activities

BreeBree Cool Kid Activities

02 May 2025

Dr Ziad Aldabbi was amazing. My daughter had a root canal done. She was well taken care of through the entire process.

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Thank you for your kind words! We're happy to hear that Dr. Ziad Aldabbi provided excellent care for your daughter's root canal at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
Kelsey Keele

Kelsey Keele

22 Apr 2025

I recently visited West Coast Dental in Rancho Cucamonga, and unfortunately, it was not a great experience. From the moment I walked in, it seemed like everyone at the front desk and throughout the office was in a bad mood. The atmosphere was unwelcoming, and I honestly felt uncomfortable. The only highlight of my visit was my dentist. She was incredibly nice, professional, and informative during my consultation. She explained everything clearly and made me feel at ease. Unfortunately, that was the only positive part of my experience. During the consultation, I was recommended a night guard and gingivitis treatment, which totaled over $1500. I had to politely decline because I simply couldn’t afford it. Afterward, I had my teeth cleaned, but the cleaning itself was rushed and disappointing. The hygienist spent maybe 15 minutes on the entire cleaning, rinsed my mouth, scraped just my bottom two teeth, and polished them quickly. It didn’t feel thorough or professional at all. I couldn’t help but feel like I was being taken advantage of because I have Medi-Cal. It’s frustrating to feel like my care is subpar because of the type of insurance I have. To make matters worse, Medi-Cal dental only covers one teeth cleaning every 12 months, so now I have to wait another year to get my teeth properly cleaned. While my dentist was great, the rest of the experience was disappointing, and I would not recommend this office to others. UPDATE 4/21/25, the customer service line given never reached back out to me and I have to wait a year for my next cleaning. I found a place local to Rancho Cucamonga that offers OUTSTANDING service and I would highly recommend Prime Smile Dental off Baseline and Victoria Park. I already got four of my friends to join as well and the dentist there is very considerate and professional.

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We have sent this review to our regional directors, and we would value the opportunity to hear more details regarding this matter. Please call our customer service line at 833-451-1298 detailing your experience. Thank you.

West Coast Dental of Rancho Cucamonga
Riley Goldstein

Riley Goldstein

11 Apr 2025

Booked through Zocdoc for 12:30 and got a call the night before telling me that my appointment was at 12 not 12:30. They didn’t ask me if I could change just told me that was the time and I needed to show up at 12. When they started looking at my teeth they went “wow no fillings!” And I had to correct them with the amount I have. Which feels weird because shouldn’t they have looked at the X-rays they took???? They didn’t end up cleaning my teeth at all just water picking and polishing. They didn’t even floss them. Paid $200 for a non-cleaning

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Riley, thank you for taking the time to share your experience. We regret to hear that your visit did not meet expectations, and we sincerely apologize for the confusion regarding your appointment time as well as the concerns you raised about your care. Clear communication, accuracy, and high-quality service are top priorities for our team. Please be assured that your feedback will be reviewed internally as we work to improve our processes and ensure a better experience moving forward. - West Coast Dental

West Coast Dental of Rancho Cucamonga
Lynn RD

Lynn RD

11 Apr 2025

Horrible place. Not friendly. Keep you waiting for an hour.

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Lynn, we sincerely apologize for the experience you had and appreciate you bringing your concerns to our attention. We are committed to providing high-quality care and exceptional service, and we regret that we did not meet your expectations. Your feedback regarding wait times and overall service will be reviewed with our team to ensure improvements moving forward. We hope you will consider giving us the opportunity to better serve you in the future. - West Coast Dental

West Coast Dental of Rancho Cucamonga
Steven Ketchens

Steven Ketchens

02 Apr 2025

Everyone is cool down to earth and respectful..

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Thank you for your kind words! We're happy to hear that our team provided you with a respectful and down-to-earth experience at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
Jeremy Luke

Jeremy Luke

01 Apr 2025

Wait time was a bit long but I expected that at a state funded facility the doctors office is the someway having a job and your own insurance has huge benefits that I took for granted until I lost everything and had to sign up but has been another eye opening experience it’s sad to see the state of the world like this I applaud humanity for setting up a way for people who can’t take care of themselves but I also feel that education is so important we need to show people the benefits of working and taking care of yourself and not rely on government but I applaud the men and women that choose to work at places like this I’m sure there case load is staggering so I thank you for your support in my time of hardship Thank you on a positive the doctor was extremely good at his job my injection was pain free my cleaning was fast and my temp crown was made with great speed even while talking randomly with the DA he did everything very fast and was understanding of my extreme discomfort I get anxiety attacks but I felt very good at this place will definitely go back to fix my mouth

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Hi Jeremy, thank you for sharing your experience and thoughts. We're glad to have been able to support you during this time, and we appreciate your understanding and kind words about our team at West Coast Dental of Rancho Cucamonga.

West Coast Dental of Rancho Cucamonga
Jazzy M

Jazzy M

24 Mar 2025

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Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!

West Coast Dental of Rancho Cucamonga
Debra Kerwin

Debra Kerwin

20 Mar 2025

West Coast Dental, Rancho Cucamonga is outstanding, including; friendly, professional, honest staff.

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Thank you for your kind words! We're happy to hear that our friendly and professional staff made your experience outstanding at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
Ron Jimenez

Ron Jimenez

14 Mar 2025

Great customer service , very polite and pleasant. I will definitely return for more dental treatments

Brandon Lakey

Brandon Lakey

12 Mar 2025

Great dentist. Highly recommended.

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Thank you for your kind words and recommendation! We're happy to hear that you had a great experience at West Coast Dental of Rancho Cucamonga.

West Coast Dental of Rancho Cucamonga
Alden Gold

Alden Gold

04 Mar 2025

If I could give 0 stars I would. Left holding on the phone for 20 min and no one even came back to the phone to say they were working on the issue or call me back with the information. Talk about not caring. Referring questions to Corporate Office with no number. Feels like a patient factory Don’t think I’ve ever experienced this at a dental office.

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We apologize for the poor communication and frustration you experienced. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
Kelly Wellbaum

Kelly Wellbaum

02 Mar 2025

This was the worst dental cleaning I’ve ever had. They tried to upsell me on a deep cleaning and a crown, but I didn’t think it was necessary. I only came in for a regular cleaning, which I do every six months. Once they realized I wasn’t going to spend extra money, they rushed through the cleaning in less than five minutes—it was so careless that my own toothbrush does a better job. I won’t be coming back here for a cleaning, and even if I ever need a deep cleaning, I definitely wouldn’t get it done here. Completely unprofessional.

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We apologize for the unsatisfactory cleaning and the pressure you felt during your visit. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
J R

J R

15 Feb 2025

DONT EVER GO TO THIS DENTIST OFFICE DONT TRUST NO DENTIST THAT WALKS IN THOSE DOORS! YOU WILL LEAVE WITH PERMANENTE DAMAGES & ISSUES! WITH JUST A APOLOGY! THEY DAMAGED MY MOUTH FOR LIFE. I TOLD A FRIENDS COWORKERS ASSOCIATES AND POST ON SOCIAL MEDIA! OH YEAH IF YOU DONT HAVE YOUR INSURANCE INFO THERE NOT GOING TO LOOK UP CRAP. AND TURN YOU AWAY AND WASTE YOUR TIME! UPPER MANAGEMENT SHOULD CLEAN HOUSE! FRONT OFFICE AND DENTIST AND BACK OFFICE! WALK EVERYONE OUT! LAST CHECK! VERY BIAS!

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please call our customer service line at 833-451-1298. We look forward to hearing from you soon.

West Coast Dental of Rancho Cucamonga
Darin Sutton

Darin Sutton

04 Feb 2025

Great services and very attentive

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Hey Darin, thank you for your kind words! We're happy to hear that you found our services attentive at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
Tessa Tran

Tessa Tran

13 Jan 2025

AMAZING DENTIST OFFICE! The dentist and staff are so friendly. This place has changed my life. I have periodontal disease and Dr. Park is so kind and gentle. Thank you all for improving my quality of life!!?

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Thank you for sharing your experience! We're thrilled to hear that Dr. Park and our team have made a positive impact on your life at West Coast Dental. We look forward to continuing to support your dental health!

West Coast Dental of Rancho Cucamonga
Hany Abojoudeh

Hany Abojoudeh

07 Jan 2025

What a horrible place to go to service wise . I had an appointment this morning at 10:00 AM I waited until 10:30 and asked the front desk representative what’s the issue she said will be with you shortly. Then an elderly woman came up and told the representative I want to cancel my appointment I been here since 9 AM this morning. She was told that they only have one doctor showed up this morning. I was kind of surprised why these people that where setting there where not told about this issue . The waiting room was packed . So I told her pls cancel my appointment. She replied you didn’t have to scream at me . Of course I didn’t scream at her I just explained to her that these people were there waiting should be informed of your situation!! These things happen but she insisted that I shouldn’t scream at her . I really feel this Dental Care really needs some shaping up . You can easily notice the obvious nonchalant treatment And the fact is they just simply don’t care. I personally will never go back there again. I’ve had several issues with this place And management never tried to correct it before so I’ve had enough.

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Hello, Hany if you could please contact us at info@westcoastdental.com with more information about your situation, that would be helpful. We take all patient experiences seriously and we would like to resolve this matter as soon as possible. Once again, we are sorry to hear that your experience was less than exceptional, and we hope to resolve this matter soon.

West Coast Dental of Rancho Cucamonga
Charmaine Allen

Charmaine Allen

28 Dec 2024

WCD team's professionalism shines through in every interaction. Their dedication to maintaining a clean office environment is truly appreciated. It creates a comfortable and welcoming atmosphere for everyone. Such attention to detail speaks volumes about their commitment to quality. It's a pleasure to experience such a well-maintained and professional service. Lastly, I'd like to give a special thanks to Dr. Young Chen for the excellent deep cleaning, that was virtually painless. I would definitely recommend WCD in Rancho Cucamonga, CA to everyone!

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Thank you for your kind words and recommendation! We're happy to hear that Dr. Young Chen and our team's professionalism and attention to detail made your experience comfortable and welcoming at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
Hashmat Alizai

Hashmat Alizai

14 Dec 2024

The worst management at a healthcare facility. The office staff is disorganized, rude, and incompetent. They will cancel your appointment and reschedule you, only to call again the next day and force you to reschedule again. Once you go in, you'll have to wait an hour minimum to be seen and anther hours setting inside if ask any question someone else will jump and answer very rude and unprofessionally. One of the employees that I was not talking to her she spoke to me in a rude and abrupt tone regarding my mother’s treatment. The dentist was incredibly nice, professional, and informative during my consultation. He explained everything clearly and made me feel at ease.

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We apologize for the disorganization and rude behavior you experienced with our office staff. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
Amanda Thompson

Amanda Thompson

04 Nov 2024

Best dentist; he didn't hurt me, and the assistants and receptionists are always so nice!

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Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dentist and team. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
Joshua Deleon

Joshua Deleon

30 Oct 2024

Nobody go here!! The staff is chill but they rip you off here. I got my root canal here and it needed to be repaired after a couple years and want to charge me 900 dollars to be fixed. It’s not my fault they did a lousy job in the first place and I shouldn’t have to pay almost a grand for their mistake. Anyways y’all should save money and go someplace else.

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We apologize for the issues with your root canal and the cost of the repair. Thank you for your feedback, and we urge you to contact our office directly to resolve this matter.

West Coast Dental of Rancho Cucamonga
Maria Gonzalez

Maria Gonzalez

28 Oct 2024

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We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!

West Coast Dental of Rancho Cucamonga
Alix Little

Alix Little

16 Oct 2024

So... I am 33 years old and still have a lifelong fear of the dentist. I had a tramatic experience when I was around 7 and ever since, it's been my #1 fear to do to the dentist. I finally went yesterday to WCD (after about 10years of avoiding) for pain I have had for a while now. When I tell you that the amount of panic I had from leaving my house to get to the office and actually past the x-rays and into my seat, was top notch panic... I must say, even though I was going through it mentally, the lady that took my x-rays, was the absolute sweetest soul. I kind of explained to her I was terrified, and maybe it was also seen on my face or something but she completely understood and was so kind, so helpful and communication was top tier. She gave me a sense of calmness and reassurance I needed to keep going and I'm safe. I got to the chair where I met the Dr. I did end up having to get a few fillings so that instantly made my anxiety skyrocket but he also was so so kind and communicated so well with me through the steps he was going to do. I was fighting my inner self so hard to keep calm and breathe. The second the needle to numb the area entered my mouth was when I hit the top of my anxiety, I felt like I was going to blackout. I never said anything but my mind was racing, but both the Dr and assistant continued to help me through it with their calming presence and gentle touch. The needle hit the gums and I was expecting to feel pain from that point on, but no! Just the tiny pinch and that was it. I was able to breathe a little more realizing that it's not the same place I went to all those years ago, and this will not be same experience I will have had. I couldn't believe it. I was able to sit through him working on me with absolutely no pain. Both continued to check on my and how I was doing. At this point I was just shocked that everything was all ok. I was expecting it to take a long time but Dr was so fast! I don't even think it was more that 25min? I was floored. I couldn't believe it was all over! I wanted to hug them both so bad but I didn't ? They don't realize that they were the 1st experience back at the dentist and I now have that I believe broke a ton of anxiety I have had all these years and how much gratitude I have for them. I am forever grateful for them. This is big for me. I do have to go back in 2 weeks to get a crown and I know that I'll probably have some anxiety leading up to it since I have had it for so long but I feel for the 1st time in my life, that I will have more confidence going to the appointment and the anxiety levels won't be as bad. This is a huge accomplishment for me. THANK YOU SO MUCH WCD !!! I highly, highly recommend WCD. I won't be going anywhere else!!

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Thank you for sharing your heartfelt experience with West Coast Dental. We're thrilled to hear that our team was able to provide you with the care and reassurance you needed, and we're honored to have been part of your journey in overcoming your dental anxiety. We look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Alicea Moore

Alicea Moore

09 Oct 2024

I had an awesome experience at WCD of Rancho Cucamonga! The staff was amazingly professional and kind as well as the Dentist was very gentle and attentive to my sons needs, they made me feel so comfortable and therefore I would recommend anyone for their services!

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Thank you for taking the time to share your feedback and thank you for putting your trust in our practice! We hope to continue to care for your little one’s smile for all future appointments to come. See you soon!

West Coast Dental of Rancho Cucamonga
Robin Wells

Robin Wells

07 Oct 2024

Awful! Awful!

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Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com with your contact information. We look forward to hearing from you soon.

West Coast Dental of Rancho Cucamonga
Koko

Koko

27 Sep 2024

Everybody there is very caring & sincere, they explain the work being done professionally

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Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!

West Coast Dental of Rancho Cucamonga
Semira Abubaker

Semira Abubaker

05 Sep 2024

Thank you for everything ???

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We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.

West Coast Dental of Rancho Cucamonga
N

N

15 Aug 2024

The worst Orthodontist sales person I have ever encountered. The lady who Is in change of the contract has no customer service skills. She treated us like she was giving us things for free, it was her way or the highway , she actually denied service after the meeting she said if we didn’t decide to get the service right there and then we wouldn’t be able to get the treatment. Train this lady to help out not kick people out of the office. Lack of professional and customer service skills which I believe for this job should be a must.

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We apologize for the unprofessional behavior and lack of customer service you experienced. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
Real Sativa

Real Sativa

05 Aug 2024

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Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!

West Coast Dental of Rancho Cucamonga
Kassandra “Kc” Ramos

Kassandra “Kc” Ramos

03 Aug 2024

Best dental office I've been too in years dr Kakar and Dr cabrera are the best, always so friendly and clean

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Elizabeth Pritchard

Elizabeth Pritchard

08 Jul 2024

DON’T trust this place!!! I went here when my insurance changed so I wasn’t able to go to my normal family dentist. I decided to go here but I quickly realized it was a scam. There was patient and nurse arguing in here. The blood pressure machine took forever. But was the real kicked the doctor lied….said I had a ton of cavity’s, needed multiple root canals! I left in disbelief and when I went to my normal dentist when my insurance went back to normal he was like nope your teeth are perfect condition!!!

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We apologize for the distressing experience and the concerns about your diagnosis. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
Fox Legace

Fox Legace

12 Jun 2024

The moment I walked in I was greeted and everyone was really friendly. They are so polite and made you feel at ease . The people were helping and took good care of me , I would definitely recommend my friends and family to come here . Thanks again definitely had a great visit.

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Thank you for your kind words! We're delighted to hear about your positive experience and look forward to serving your friends and family.

West Coast Dental of Rancho Cucamonga
Kim Chen-K (Kami Kaze)

Kim Chen-K (Kami Kaze)

16 May 2024

First off, insurance approval took an extra month and half because the office forgot to put in the request. I went in for my wisdom removal. On the day of, they blindsided me with a procedure not covered by my insurance, and Dr. Joseph was in a rush because he had a seminar later. Thinking it was better safe than sorry, I went ahead. It was $1800 for what in retrospect seems to not be common practice at all for the issues they told me, which were that my roots were very long, posing a risk for oroantral communication in the top molars and exposed nerves in the lower ones. They also said that it's because my age is a limiting factor in bone regrowth, except I'm only 24. I'd love to think the doctor knows best, but I was so blindsided that I didn't really get to ask any questions, so it felt like a cash grab. Also, nobody told me ahead of time that I could use general anaesthetic, which the nurse was very shocked about. They get three stars because the nurses were nice and Dr. Joseph was very much on top of adding pain meds and changing pharmacies after I realised my regular had closed early, so he clearly does care for his patients; just not as much when he's got a seminar to get to.

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We apologize for the delays and lack of communication regarding your procedure. Thank you for your feedback; we'll work on improving our processes to ensure patients are well-informed and comfortable with their treatment plans.

West Coast Dental of Rancho Cucamonga
Mary Garcia

Mary Garcia

16 May 2024

This place is amazing! Everyone is super friendly and professional. Got my kids braces and work done.

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Thank you for sharing your positive experience with our team at West Coast Dental. We're thrilled to hear you found everyone to be friendly and professional! We look forward to seeing you again.

West Coast Dental of Rancho Cucamonga
Lily W

Lily W

09 May 2024

If there was an option for negative 5, that would be the rate for their service! The most terrible experience my mom ever experienced. The staff was friendly. However, the actual service provided was horrible! My mom was going in for a regular teeth cleaning. After the initial x-ray was done, the dentist offered various treatment plans including deep cleaning. After my mom declined the deep cleaning service, she was led back to the room. They just roughly brushed off the surface of her teeth without going through any regular teeth cleaning procedures such as cleaning each individual tooth, polishing and having the doctor do a final check. We were there for an hour and a half, and actually teeth cleaning was only 5 minutes. My mom speaks very little English. I wonder if that is the reason they think they could just fool her like this?! How they treated my mom was unprofessional and utterly disrespectful, especially given the fact that my mom is going through a difficult time after a loss of a family member. This added another layer of stress to her. It breaks my heart to see my mom going through this unnecessary unpleasant experience that could have be done so differently. I do not recommend this place!

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We apologize for the distressing experience your mom had during her visit and the concerns about her treatment. Thank you for your feedback, and we are committed to addressing these issues to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
Miriam Ornelas

Miriam Ornelas

30 Apr 2024

Terrible experience, three years ago they made me a crown which now hurts and I feel like it's falling apart! And they don't want to give me a guarantee for the work, they want to do another crown on me and charge me $1,200 again. Also last year I went for a cleaning and they caused a lymph node infection that I had to have surgery on my throat to have it removed! In general very bad service and work!!!!

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We are very sorry for the negative experience with your crown and the cleaning. Thank you for your feedback, and we ask that you contact our office directly so we can address your concerns and find a solution.

West Coast Dental of Rancho Cucamonga
Liz Flores

Liz Flores

18 Apr 2024

The best orthodontist

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Thank you for your kind words! We're happy to hear that you consider us the best orthodontist at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again!

West Coast Dental of Rancho Cucamonga
vanessa schermerhorn Castaneda

vanessa schermerhorn Castaneda

13 Apr 2024

Customer service here is non existent. Kasandra doesn't know how to deal with clients. Due to other policies within our insurance she wants to question us like we make the rules. She then wants to waste time and have us make multiple calls and long hold times for a referral for children then are unable to see! If this is how the front office treats you I can only imagine the back.

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We apologize for the issues with customer service and the frustration you experienced. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.

West Coast Dental of Rancho Cucamonga
Tina Armendariz

Tina Armendariz

20 Mar 2024

Had a crown replaced in April 2023. Broke in half, didn’t even last a year!! First time I have had something this expensive not last.

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Thank you Tina for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Aaron Burdette

Aaron Burdette

14 Mar 2024

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We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.

West Coast Dental of Rancho Cucamonga
Ashlee Gonzalez

Ashlee Gonzalez

24 Feb 2024

Dr. Joseph was very polite and took good care of me. San Juana also very professional and nice.

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Julie Ramos sanchez

Julie Ramos sanchez

24 Feb 2024

This office was amazing front staff killing it and the back staff was attentive will be recommending this place

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Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Sophia Rodrigues

Sophia Rodrigues

19 Feb 2024

At my first appointment they didn't inform me that my appt was cancelled because they didn't have an insurance card on file. At the second appointment which was primarily scheduled for general check up and cleaning, they took my X-rays and made me wait for an hour an 15 minutes. No updates were provided, when I complained, they sent somebody who briefly reviews my X rays and asks for re-do of X rays. So I wasted my time driving there for two appointments, waited for almost 70 minutes, was asked to expose myself to radiation to not even get a decent consultation for something simple like a cleanup. Please train your staff before exposing them to unnecessary radiation. I walked out and I am not recommending this place to anyone. They want to get X rays for anything and everything to extract as insurance money. Customer service at this location is terrible. I later called the office manager and was put on hold.

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Thank you for your feedback. We sincerely apologize for the delays and lack of communication you experienced. We understand how frustrating it can be to wait and feel unprepared during your appointments. Your concerns about the X-ray process and customer service are important to us, and we will review our procedures to ensure better communication and care going forward. We appreciate you bringing this to our attention and are committed to improving our service. - West Coast Dental

West Coast Dental of Rancho Cucamonga
Susan Cortez

Susan Cortez

11 Feb 2024

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Linda Charmaine Davis

Linda Charmaine Davis

20 Jan 2024

I really enjoyed my dental experience. My dentist was very professional and knowledgeable. The dentist and staff were very nice and made me feel welcome. Thank you.

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Nathalie Munoz

Nathalie Munoz

20 Jan 2024

Wonderful service! Want to thank Priscilla for helping me and explaining everything to me. definitely will recommend coming here!

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Jasmin Garcia

Jasmin Garcia

29 Dec 2023

The first time I came here was when my daughter had a major tooth ache. When I called, they took my information and allow me to came that same day. They took care of the tooth ache and now my whole family will be coming here. The Dr. is super friendly and gentle. Everyone at the office was very friendly and helpful. You don't get this type of friendly faces anywhere else. We now found a good office with a good Dr. and great staff.

Johnny Newell

Johnny Newell

29 Dec 2023

It was a great experience and the staff was very professional,.I would recommend to family and friends.

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Thank you for your kind words and recommendation! We're happy to hear that you had a great experience with our professional staff at West Coast Dental of Rancho Cucamonga. We look forward to seeing you again! - West Coast Dental

West Coast Dental of Rancho Cucamonga
Aiman

Aiman

18 Dec 2023

The worst management I have ever encountered at a healthcare facility. The office staff is disorganized, rude, and incompetent. They will cancel your appointment and reschedule you, only to call again the next day and force you to reschedule again. Once you go in, you'll have to wait an hour minimum to be seen. They call my phone randomly and hang up after a second. Every single visit, I have been billed incorrectly and in the most egregious case, billed twice as much because of an imaginary deductible. If you decide to come here, make sure you know your insurance plan down to the last detail because the staff WILL make up imaginary charges. And they made me get a procedure which ended up not being covered by insurance which I didn't need. Then they will tell you that you have to speak to a manager and make you wait forever, and refuse to file proper claims with your insurance. Never going back here, and additionally, I'm filing a complaint with the Dental Board.

Rebecca Elliott

Rebecca Elliott

13 Dec 2023

Changed my appointment time twice on me already. After telling me when I called to make the appt and confirmed with them twice the time in the phone , and they call to confirm 3 days before actual appt & yup you guessed it a different time that what they told me. Has happened 3 time already. Get someone who knows how to write appts in a book schedule. Then they act like I’m crazy because I tell them that isn’t the time you told me. Will be finding a new dentist.

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We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email info@westcoastdental.com with your full name and contact information, so we can send your information to our corporate management team and contact you immediately to resolve these issues. Thank you.

West Coast Dental of Rancho Cucamonga
S Lewis

S Lewis

06 Dec 2023

Why I fired West Coast Dental Rancho Cucamonga - this has been a 4 year decision. 4 years ago during COVID - they would not guarantee that staff would wear masks and gloves. I cancelled my appointment. One year later I make appt. Arrive 15 minutes early - seen 1hour late. No apology and they insisted that I needed a “deep cleaning”. Come back 15 minutes before my appt, taken to a chair, sit for 1 hour then only 1/2 mouth done and asked to come back. I make the appt then ghost office for two years. Present time, make appt for x/rays and cleaning. Come 30 minutes early. Only one person ahead of me on sign/in sheet, also 2pm appt. Thought it was odd that 4 parties were seated in lobby. 2pm comes, three parties called in, I am not one of them. 2:20pm and the name of someone else that came in after me is called. I go to the front desk. I say after looking at the sheet “why was someone with a 2:30 appt called back and I had a 2pm appt? Answer? They had an appointment for a procedure! 2:45 my name is called. Going back I tell the tech “No x-rays just a cleaning today. They tell me I will have to wait some more. I tell them they are fired!

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Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We would value the opportunity to help resolve this situation. If you could please email us at info@westcoastdental.com with your information and an office manager will reach out to you regarding this matter. Once again, we are sorry for any inconvenience this may have caused, and we hope to hear from you soon. Thank you.

West Coast Dental of Rancho Cucamonga
Kelly Garrett

Kelly Garrett

01 Dec 2023

My first experience here was a nightmare and I had to return the following week, but I gave them another shot. They are beyond ridiculous, and a waste of time, literally!!!!! I had my 6 month appointment set, which they reminded me of. I confirmed. They had all my insurance information. My insurance covers x rays only once a year, but cleaning twice a year. So when she started the X-rays I let her know my insurance does not cover it twice a year. She checked and came back, and confirmed what I told her, but said they would do it as a courtesy. They then wanted to take me back to the waiting room to wait for pictures to be taken before I could get my cleaning. I opted out of the pictures, but went back and waited for my cleaning. I was then asked if I wanted to reschedule my exam. What????? I wasn't even there for anything more than a cleaning. MY INSURANCE DOES NOT COVER THE XRAYS AND EXAM TWICE A YEAR. Anyways, they then told me I couldn't get my teeth cleaned either. Why was I even there????????? This place is a joke!

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We are sorry to hear that you have had some issues in our office. We understand our patients' time is important and we would value the opportunity to help resolve this situation. Please email us with your contact information at info@westcoastdental.com so that an office manager can reach out you and straighten out this matter. Thank you

West Coast Dental of Rancho Cucamonga
Jenny

Jenny

25 Nov 2023

Save your time!! They have you waiting 4-5 hours. And they still don't do a good job.... I would suggest looking for local small dental businesses!!! They do better than here!!! Came at 11am and had me out by 4pm with appointment! Ridiculous!

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We are sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable; we try our best to keep the wait time to a minimum and we are making a conscious effort to let patients know when we are running behind schedule. If you need additional help or have any questions, please contact our office at info@westcoastdental.com.

West Coast Dental of Rancho Cucamonga
Princess Love

Princess Love

04 Oct 2023

Kind of not happy with them I go in for tooth pain one of the young male doctor takes a look at my tooth he says I need a root canal he says it can be saved and writes me a referral and puts me on medication the medication wore off I go in again due to the pain, he takes a look and says I need a root canal and prescribed me with medication, the medication was not helping I go in two days later my fav doc she tells me that it has to be pulled and she prescribed me with stronger medication which I’m still suffering now I have to wait and suffer I’m sick and tired of being put on medication an in pain

Zoey Bai

Zoey Bai

29 Sep 2023

Racism and discrimination. Don’t come if you are Asian. Long wait time, bad attitude, poor service, don’t waste your time. It appears that my Asian background may have played a role in how I was treated. Based on one of the assistant said they never have any complain about the wait time. So my husband and I were the only ones complain the wait time which raises concerns about whether we were intentionally placed at the back of the queue due to our ethnicity? Not even one time we wait less than 1 hour for the past three years. After checking in and undergoing an X-ray, I had to wait for about 30 minutes before the doctor KaKar arrived. When she did, she hurriedly examined my teeth for just 1 minute and then left abruptly. And I had another 30-minute wait for my teeth cleaning. Dr. Kakar spent only 2-3 minutes removing tartar and plaque. The procedure felt me rushed and painful, as if she was solely focused on completing it as fast as possible, with no consideration for patient’s feeling. When I raised questions about the rapid pace, Dr. Kakar’s attitude was indifferent and terrible, and she left without addressing my concerns. I expressed my complaints with two assistants, but neither of them offered an apology or showed any respect. All they did was to pass the buck. It was only when I inquired if this could be due to racism that the second assistant immediately ask the doctor’s return to finish the cleaning. Still the same, no apology. I have been with this dental for nearly three years, today’s experience made me finally decided to switch to other dentist.

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Hello, Zoey, we are sorry to hear that your experience was less than exceptional. We are doing our best to minimize wait times, and we are making a conscious effort to let patients know when we're running behind schedule. We apologize for the lack of customer service and do wish to resolve this issue, if you could email us at info@westcoatdental.com, we would like to take the time to hear your concerns and straighten things out. Thank you!

West Coast Dental of Rancho Cucamonga
Al Chaney

Al Chaney

28 Sep 2023

This is by far the best dentist I been to in my life please check them out all the bad reviews or just that bad but not true

midnight Fox

midnight Fox

22 Sep 2023

The care I received was amazing. Kassandra was very positive and so nice , she made sure I was feeling well and feeling good about the experience. The atmosphere was very refreshing. The off was really clean and polite. I would definitely recommend coming here to my friends and family. Thanks again to the great staff and kassandra . Have a good day everyone!

Deanna Williamson

Deanna Williamson

03 Aug 2023

I called to get an appointment with an oral surgeon because I need some teeth removed and I have been in a horrible amount of pain. I explained that to their scheduler and they gave me an appointment. Then the next day they called and told me they had overbooked, and that appointment should’ve not been given to me. I would’ve given them zero stars if I could

Jacqueline Stahlke

Jacqueline Stahlke

03 Aug 2023

Has a lot of potential to be great. We showed up 5 minutes early and wasn't seen until 52 minutes after my scheduled appt. time. The clinic lost me after that.

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We sincerely apologize for the extended wait time you experienced during your appointment. We understand that your time is valuable, and we strive to provide efficient and timely service to all our patients. We apologize for falling short of your expectations in this regard. Your feedback is important to us, and we will make every effort to improve our processes and minimize wait times in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com.

West Coast Dental of Rancho Cucamonga
Emili Cano

Emili Cano

08 Jul 2023

This place is the worst, terrible service. I went twice for two dental cleanings for my minor daughters and wasted 1 hour and 45 minutes. People arrived, left, and they never attended to me. Today the same thing happened. The secretary is inept, she never gave me my information, they never called me, and I wasted another hour.

Doris Quinones

Doris Quinones

08 Jul 2023

I have not had a good experience with them.

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On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We would value the opportunity to help resolve this situation. If you could please email us at info@westcoastdental.com with your information and an office manager will reach out to you regarding this matter. Once again, we are sorry for any inconvenience this may have caused, and we hope to hear from you soon. Thank you.

West Coast Dental of Rancho Cucamonga
Dustin Sherman

Dustin Sherman

17 Jun 2023

Tried calling them on a sat morning at 8AM the receptionist put me on hold for 7 mins just to make me go away. Then when she finally picked up the phone, I asked if they could help with fixing my temporary crown that had fallen out, they turned me away and said no just because I hadn’t ordered the crown with them.

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Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We would value the opportunity to help resolve this situation. If you could please email us at info@westcoastdental.com with your information and an office manager will reach out to you regarding this matter. Once again, we are sorry for any inconvenience this may have caused, and we hope to hear from you soon. Thank you.

West Coast Dental of Rancho Cucamonga
Alicia Canizales

Alicia Canizales

11 Jun 2023

The customer service women are very mocking and they kept my money for work that has not been completed since 9 months ago, they make fun of the patients

Yuvana Oie

Yuvana Oie

08 Jun 2023

I have been avoiding the dentist for over 15 years! The office made me feel at ease. My insurance company had issues with my benefits but the office (along with my insurance rep) resolved the issue and I was able to be seen. If I had to cancel or reschedule I may not have gone. Great customer service.

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Hey Yuvana, we thank you for your fantastic review! We're thrilled to hear that our office made you feel at ease after 15 years of avoiding the dentist. We understand that navigating insurance can sometimes be a challenge, but we're glad we could work together with your insurance representative to resolve the issue and ensure you received the care you needed. We appreciate your kind words about our customer service and are delighted that you had a positive experience. If you ever need to cancel or reschedule an appointment in the future, please don't hesitate to reach out. We look forward to serving you again!

West Coast Dental of Rancho Cucamonga
Heidi Elkhamisi

Heidi Elkhamisi

03 Jun 2023

Authorize insurance before coming into appointment and not have your patients wait 2 hours before being seen

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Thank you for sharing this with us, Heidi. We take all patient experience seriously and if you'd like to share more about your experience with us, we urge you to email info@westcoastdental.com.

West Coast Dental of Rancho Cucamonga
Martha Canabal

Martha Canabal

03 Jun 2023

Very happy with the results, the dentist Dr. Alberto was very professional and experienced. He carried out my cleaning treatment safely and carefully. Thank you.

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Hello! We sincerely appreciate your kind words and comments about your experience at West Coast Dental. Thank you for choosing us, and we look forward to serving you again in the future. We wish you continued dental health!

West Coast Dental of Rancho Cucamonga
Rizza Marzo

Rizza Marzo

02 Jun 2023

Dont ever come here!!!! Save your time and money. This was my experience after being under their care for a year. 1.) They always overbook and you have to wait sometimes an hour to get care. 2.) The dentist and other dental staff were nice but the dentist was so rushed having so many patients to deal with. You dont have a lot of time with her. They must be working her hard. 3.) I also got my retainers done here for $3800 but my retainers were lost in transit multiple times. I was stuck with gross old retainers at one point. But my teeth is straighter and they gave me 3 extra retainers for when the old ones break. The dentist did a good job. Its not perfectly straight anymore because my teeth moves but Im ok with it right now. 4.) One of the receptionists here is not nice. She gave me an attitude on the phone for having terminated insurance right before an appointment. I told the person I booked with previously that my insurance changed but they didn't follow up until last minute. 5.) Worst offense of it all. This is what made me leave. I got a root canal from them less than a year ago and they didnt make a proper crown for it. Check photo below. I went to another dentist and got an xray and found out that I have a hole in my crown that can be prone to cavity. I have to pay $700+ to get this replaced at the other dentist with a PPO insurance. I paid almost $2000 for a root canal and this crown. This place wouldnt help get it replaced. I just have to take the loss. There's better dentistries there, and now I know the service I received was subpar compared to other ones im going to now.

Lex Stylez

Lex Stylez

02 Jun 2023

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Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Jose Higareda

Jose Higareda

02 Jun 2023

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Thank you Jose for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Jessica Vera

Jessica Vera

26 May 2023

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Thank you Jessica for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
AIR TEETH

AIR TEETH

25 May 2023

Finally the end of Air Teeth... ?✌?

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We are so glad to have been able to assist in your dental transformation and we look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Mayra Mendoza

Mayra Mendoza

24 May 2023

Well first of all I received a call to schedule an appointment for my son. He shows up to his scheduled appointment and after an hour of just sitting waiting they apologize because they made a mistake he didn’t actually need to be seen and it was just a waste of his time, my son missed class to be there. This office needs to get it together this is not the first time, I’ve actually been scheduled on days the office is actually closed, not cool. This office and the staff need to be more considerate of our time.

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Hi, Mayra, we deeply apologize to hear this is your experience with our office. We are actively working on ways to improve patient experience and would appreciate if you could share more of your experience with us. We urge you to send us an email at info@westcoastdental.com detailing your situation so that we may reach out and answer any question or address any concerns you may have. Thank you.

West Coast Dental of Rancho Cucamonga
Marcos Reyes

Marcos Reyes

21 May 2023

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Thank you Marcos for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Julie Le

Julie Le

20 May 2023

I moved an hour away, but chose to stay with this location because I’ve always had a great experience with the female dentist (I believe Kavar?) that never took more than 30-45 minutes total. Today, I woke up early to drive the long commute for my 9am routine checkup. After waiting 30min, I ask why it’s taking a while and the front desk lady said they are short staffed. I’m already flustered because I didn’t get called back until 45min from my original appointment time. I had other appts after this one but spaced out 2hrs to have amble time for my next appt. The male dentist doesn’t see me until 10:15am and states that someone will come do my cleaning. I keep checking my clock to plan out when I need to leave. It wasn’t until 10:30am that I got up from my seat to leave, when the front desk lady stopped me and said the male dentist was coming back. If I didn’t get up was he ever going to come back? Would I have waited another 30min? And the cleaning barely took 10min for him to do! I didn’t leave until 10:45am so the amount of waiting for such a short service was unacceptable. If I was going to be seen at 10am, I would’ve scheduled my appt for that time, not 9am.

Mary Garcia

Mary Garcia

19 May 2023

Office staff very friendly and knowledgeable. Dr Kakar was so professional and friendly.

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We sincerely appreciate your kind words and feedback regarding your experience at West Coast Dental. Thank you for choosing us, and we look forward to serving you in the future. We wish you continued dental health!

West Coast Dental of Rancho Cucamonga
Hans Klein

Hans Klein

16 May 2023

Got 3 reminders for my appointment, when I got there they were not ready. took 15 minutes to seat me in one of their chairs. E left another 10 minutes wait until they told me they were not ready today. need a new appointment. The left does not know what the right has planned. poor performance…get your act together!

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We apologize for the inconvenience you experienced during your recent appointment. We understand the frustration caused by the miscommunication and the delay in getting you seated. Such incidents are not reflective of our usual standards of service, and we take this feedback seriously. We appreciate your patience and understanding. We value your feedback and will use it to enhance our performance moving forward. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.

West Coast Dental of Rancho Cucamonga
Teresa Taylor

Teresa Taylor

09 May 2023

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Thank you Teresa for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Christine Reyes

Christine Reyes

05 May 2023

Went in for my 6 mo checkup. Called me for X-rays no longer than 5minutes after I got there. After X-rays, was taken to exam room Dr Kakar checked me out and was very friendly. I then had a cleaning/polishing and went home. Made another 6months appointment. All in all I was there about 1 hour and was very pleased and happy with my visit. Highly recommend this office for all your dental needs.

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Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We also thank you for taking the time to notice the safety protocols and regulations we are following to do our part in keeping everyone safe during this time. We look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Jasdeep Aulakh

Jasdeep Aulakh

29 Apr 2023

Highly recommend this office staff member are very knowledgeable ?

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon, Jasdeep!

West Coast Dental of Rancho Cucamonga
Daniel Gastelum

Daniel Gastelum

27 Apr 2023

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Thank you Daniel for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Saru Gill

Saru Gill

21 Apr 2023

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Thank you Saru for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
veronica garcia

veronica garcia

19 Apr 2023

Stole my prescription left part of my tooth still in my mouth

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Hi, Veronica, we urge you to email us at info@westcoastdental.com, as we take all patient experience seriously and would value the opportunity to talk with you about this matter. Thank you for bringing this to out attention.

West Coast Dental of Rancho Cucamonga
Shelby Weiss

Shelby Weiss

14 Apr 2023

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Thank you Shelby for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
meena phougat

meena phougat

07 Apr 2023

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Thank you Meena for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day!

West Coast Dental of Rancho Cucamonga
Christian A

Christian A

03 Apr 2023

You can improve by being more considerate of people’s time. We waited almost 3hrs and we had to walk away. I can understand being short staffed, but you can also be more considerate and reschedule people or let them know the wait can be that long, instead of just saying 30 more minutes and almost 3 hours pass by. Very unprofessional if you ask me.

Jose Guardado

Jose Guardado

03 Apr 2023

They take forever to provide service. I had my appointment at 1pm and saw the dentist until 3pm. Everyone in the lobby had been there longer than me.

dallas baller

dallas baller

01 Apr 2023

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Mike D.

Mike D.

30 Mar 2023

Ridiculously long delay and poor service. Appt at 4pm got admitted at 5pm. Entire cleaning took 3min and it hurt so much when the doctor rushed through the procees. Dont think she cared. Dont go. Period.

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We are sorry to hear your experience was less than exceptional. We are making a conscious effort to prioritize patient experience and we take all patient experience seriously, so we appreciate you for sharing your experience. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com. Thank you.

West Coast Dental of Rancho Cucamonga
Jimmy Scoffee

Jimmy Scoffee

28 Mar 2023

This is a excellent place to come and visit to get your teeth cleaned and they are better than western dental ?

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Hello, Jimmy! We’re glad you had a great experience at our practice. And we always appreciate patients taking time out to write us a review. We look forward to seeing you again for your dental needs.

West Coast Dental of Rancho Cucamonga
Gabriela Angel

Gabriela Angel

24 Mar 2023

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Hello Gabriela. Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Rancho Cucamonga. We hope you have a great day and we look forward to seeing you again to help you with your dental needs.

West Coast Dental of Rancho Cucamonga
joseph morris

joseph morris

24 Mar 2023

I WANT TO START OFF BY SAYING I LOVE WEST COST DENTAL.. THEY ALWAYS GREET YOU WITH A ? SMILE VERY PROFESSIONAL KIND CARING. THEY MAKE SURE YOUR HAPPY ?. MAKE NOTE THIS PLACE IS SOOOO CLEAN .. COMPARED TO OTHER DENTISTS. WEST COST IS A 12 OUT OF 10.. MOST DEFINITELY HAVE RECOMMENDED MY WHOLE FAMILY TO BE SEEN BY WEST COST DENTAL EVEN MY FAMIL WERE AMAZED HOW CLEAN AND PROFESSIONAL EVERYONE IS THANKS WEST COST DENTAL

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon, Joseph!

West Coast Dental of Rancho Cucamonga
Lucia Santoyo

Lucia Santoyo

21 Mar 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Brandon Young

Brandon Young

18 Mar 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Ariane Jodele

Ariane Jodele

16 Mar 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Katarzyna Masilewicz

Katarzyna Masilewicz

08 Mar 2023

Worst experience I’ve ever had.. be prepared to wait at least an hour after your appt in their waiting room. Be prepared to pay out of your pocket even when they say it’s covered by your insurance. No customer service, non existent. If you have a problem and they say they’ll call you back, expect no call back. Save yourself time and energy and money!

Maria Pallares

Maria Pallares

08 Mar 2023

West coast Dental The best best best dentist ever very professional Very good customer service. Went to them cause I had an extraction from another dental place had excruciating pain. They were able to see me Saturday they took my pain away. They kept monitoring my extraction to see if it got better every two days. They did an amazing job. Will definitely recommend West Coast Dental to friends and family. They accept most insurance they have walk ins and they speak Spanish n English.

Jean Moreno

Jean Moreno

08 Mar 2023

I waited 3 Hours before I was seen. After I was in the Dentist Chair then they Re-checked my insurance. The assistant had to go out of the room Three times to get Surgical Instruments because the Oral Surgeon did not have them.. There was No sink to spit into. No water or sinks of any kind in the rooms. They did not give me any Aftercare Instructions. I ask for pain pills they gave me Motrin it did not help me at all. My new Denture were not right so they had to send them out again to be Re-made i was expecting to wear my new Dentures home. Other Patients left after 2 or 3 hour wait. A Patient waited 2 hours then they told her they have to verify her insurance they forgot to verify it. Monajean Moreno

Elizabeth Machado

Elizabeth Machado

07 Mar 2023

During a deep cleaning the dentist left to take a lunch instead finishing the job. Very poor customer service.

Christine Royer

Christine Royer

04 Mar 2023

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Harvey Keyner

Harvey Keyner

28 Feb 2023

It’s time customer at Western Dental Group. Received excellent service. Everyone was kind and helpful Highly recommend them to anyone looking for a Dentist. Especially Dr Lila Karar

Karina Alvarez

Karina Alvarez

24 Feb 2023

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Jie Sun

Jie Sun

16 Feb 2023

The doctors who wear braces are very bad and have a bad service attitude. Last month I took my son to have his braces adjusted and they came off two days later. This afternoon I went to have them adjusted just after 4:30 and they came off again an hour later

Rolando Romero

Rolando Romero

13 Feb 2023

If you have a lot of free time to dined waiting to not get anything done then this place is for you. My experience at this west coast dental location has been disappointing to say the least. From the front office receptionist team to the care team they run on their own time and do not really care about their patients. My first visit on a Saturday there was horrible from the start the receptionist had an attitude and her communication was horrible. By the time I was brought to the back they simply did my X-rays and the dentist Dr. karkhan did an initial review and told me the work that needed to be done. Unfortunately they overbook themselves so much that they weren’t even able to complete the treatment during that visit so they had me schedule a follow up visit. This is a big waste of time. They stated the main reason for bit being able to compete the treatment was due to their being a large volume of other parents that needed care, I guess my needs did not matter. I’m my follow up appointment I arrived early and they were able to get me in quickly which was nice. However the care that was initially spoken about during my previous visit was forgotten about and I had to remind the care team about what I needed. Clearly some type of miscommunication from the front office team to the care team. After that the hygienist was on time and very professional and did a great job on the cleaning. The next procedure I needed was to be done by the dentist Dr. karkhan, initially everything was going well, they numbed my and she stated that she would be back in 5 mins, I wait about 45 mins nowhere near the quoted time, on top of that I could hear her speaking on the phone and doing other things meanwhile I am still waiting. After all is said and done the assistant cokes in apologies for the tardiness and tells me to wait another 2 mins. By the time Dr. karkhan arrived she was now in a hurry and speed through my procedure, which as a patient I believe this is unacceptable, first off please meet the expectations you set, is you say you will be there in 5 min please do so if not please communicate more effectively, I would not have had any problem waiting 45mins if that was the quoted time. Another thing please take your time when handling a procedure for a patient, it is not my fault that you are in a hurry. During my procedure I guess the numbing started wearing off and I started feeling a bit of pain. My tooth that had procedure done is currently very sensitive to cold things where before even coming to this location I had very little pain and only went with the procedure as it was recommended. Overall there is a major lack of professionalism with this West Coast Dental location. I will be going to the previous location I visited before even though it’s an hour drive for me. If you’re looking for a dentist, steer clear of this location, avoid the receptionist team and avoid Dr. Karkhan as she does not care for her patients time or well being, she’ll rush through a procedure and leave you in more pain then you did before.

ahmad Abdalla

ahmad Abdalla

11 Feb 2023

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Paloma Escoto

Paloma Escoto

10 Feb 2023

I love this place, very gentle and carrying with their patients. Highly recommended …

Brooke R

Brooke R

02 Feb 2023

The front desk staff was friendly upon check-in. The orthodontist rushed through both of my children's exams and did not take x-rays or explain why he recommended the treatment that he did. My children's exams took less than 5 minutes. He spent more time telling my daughter how cute he thought she is. Creepy! The woman that discussed the charges said the promo for 99 down and 99 a month is not something they honor and it's a corporate promo. They had a poster in the window also promoting it! Treatment for my children differed by 6 months yet the cost of treatment was the same. That is odd to me. I felt like we were just a number and the attitude I received from the lady after I told her I don't want to finance only pay cash was very off-putting. I'll be getting my children's braces elsewhere.

Stephanie Fernandez

Stephanie Fernandez

28 Jan 2023

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Alysia Marie

Alysia Marie

27 Jan 2023

I loved this dentist... the assistant was amazing too... very great staff! and my temporary tooth looks amazing. Can't wait to see what the permanent one looks like

E'loise Stephens

E'loise Stephens

24 Jan 2023

WestCoast Dental in Rancho Cucamonga is excellent my family has gone here for many many years and awesome timely service.?‼️Excellent

Matthew Shaw

Matthew Shaw

21 Jan 2023

Failed to notify me of the Dentist being off today. Offered another provider who could only perform a general check up. I wasn't there for a check up. Billing issues left and right. Out of pocket costs could have been covered by Health Insurance but clerk just refused to hear otherwise because, "we don't bill health insurance because we just don't." I am never coming back to this horribly run facility.

A. F.

A. F.

19 Jan 2023

Take care of your patients and don’t be dismissive.

Jazmin Salazar

Jazmin Salazar

18 Jan 2023

They just waste my time. Was called to come in early once came in early and still waited until after my appointment to be seen wasting my time making me rush out the house drop off my kids and still be seen later is very unfair. Then I come in today and get told in the office that my appointment has been canceled and I need to reschedule for another day when I got the day off from work to be able to make it to my appointment that I have been waiting on for 6 weeks. I believe in common courtesy and giving me a call would have gone a long way.

daniel galvan

daniel galvan

14 Jan 2023

Great costumer service, excellent doctors and X ray technician I'm very happy with WEST COAST DENTAL OF RANCHO CUCAMONGA "EXCELLENT"

kelly Silverio

kelly Silverio

10 Jan 2023

Everyone at West Coast Dental are very nice and knowledgeable!

Norman Manjarrez

Norman Manjarrez

09 Jan 2023

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Hi Norman! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Lorena De Casas

Lorena De Casas

06 Jan 2023

Not the first or second or third that I’ve had an experience with how they mess up patients schedules… as if we have to work around their schedule to fit their own needs. Like for example I waited more than 2 hrs in the waiting room and waited one hour in the room, until they come and ask me to come back because the guy needs to take his lunch. So if I could come back later or even sat morning. They don’t put patient care first. Like I said it’s not the first time they’ve done this to me but I also hear that from other patients. I don’t recommend this place. They have a traveler ortho and it’s only there a few days every month. I’ve given this place the benefit of the doubt a lot of times. Still can’t get it organized. I have to miss work every time.

Gloria Andrade

Gloria Andrade

06 Jan 2023

Better communication between patients and staff members

Cecelia Melody

Cecelia Melody

03 Jan 2023

I love this office! I’m always nervous to go to the dentist but my dentist always makes me feel comfortable and informed about what’s going to happen. She’s down to earth, friendly, gentle, and very talented in dentistry. A perfect combo for a dentist.

Maria Aurora Barron

Maria Aurora Barron

03 Jan 2023

A 2.5hr session for a cleaning is unacceptable. My husband went in for a cleaning at 4pm, was in the dental chair and wasnt seen until 540pm to get a cleaning by the dentist. The dentist took until 650pm to clean and advise. Thats almost 3 hrs to be seen for a cleaning that only takes 20-30 min. My husband has patience whereas I would have reacheduled after a 45min wait. Do better West Coast. This will be our last visit.

Adam A

Adam A

27 Dec 2022

I went in for a dental emergency that was causing extreme pain over the holiday weekend. The Dr was very personable and made me very comfortable. My procedure went very well, and I will continue going to her in the future. Highly recommend!

Melissa Frasher

Melissa Frasher

24 Dec 2022

My advice is get there at least 30 minutes early and be prepared to wait a couple of hours to get seen. The care you get makes up for it. The dentist actually listened and took the time to explain to me her reasons for treatment decisions while also taking into account what I wanted and meeting me in the middle. And she genuinely seems to care about her patients. I love the staff front and back office. One thing I think they don't get enough credit for is how great they are at returning phone calls and reaching out regularly to make sure you get the best treatment. The effort made to return phone calls and resolve insurance issues and just their communication in general really stands out to me. They make everything so easy for me and are the main reason I'm finally getting badly needed work done.

bill callen

bill callen

21 Dec 2022

Love this place!! Dr Kakar is so great, not just as a Dentist but also in the way she treats and talks and listens to her patients. The staff is awesome and I am so happy I found this place Thank you to everyone at West Coast Dental!!!

OFELIA HERRERA

OFELIA HERRERA

20 Dec 2022

They provide misinformation and waste your time. They don't offer any remedy for your inconvenience. Waste of my time.

Yadira Montano

Yadira Montano

20 Dec 2022

My experience was great First visit treated amazing Definitely recommend

Gricelda Serrano

Gricelda Serrano

20 Dec 2022

Friendly staff!

Rosa Gonzalez

Rosa Gonzalez

19 Dec 2022

I came today to get 3 wisdom teeth taken out. So far it has been a great experience! I had went to a different dentist to get the first wisdom tooth taken out but the procedure was so painful and long that I was worried it would be the same or worse to get the other 3 taken out. At West Coast Dental they were so quick (15-20 minutes in total to remove all 3) and the surgeon numbed the area so well that it has not caused any pain whatsoever and it has already been an hour. I am grateful for the oral surgeon that worked on me today, she knows her stuff and did a great job! I would recommend relaxing and breathing through the nose as much as you can because the pressure can create a sensation of choking. I came out with my lips a bit cut up which is expected because the same thing happened at the other dentist when I got my othet wisdom tooth out. But no pain whatsoever this time. I just followed the instructions the dentist gave and rubbed Vaseline on my lips. I would definitely recommend this place for procedures like wisdom tooth extractions.

Kamal Gill

Kamal Gill

11 Dec 2022

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Hi Kamal! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Gage to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Chris Troxell

Chris Troxell

09 Dec 2022

It took me two and a half hours of waiting to do a simple consultation

Aung Zaw Hein

Aung Zaw Hein

07 Dec 2022

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Hi Aung! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Liz Flores

Liz Flores

01 Dec 2022

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Mariella Arriaga

Mariella Arriaga

01 Dec 2022

I give it a 2 because, every time I have an appointment I can’t be late and if so I have to reschedule and appointment are not available almost 2 months out. Today my appointment was at 11 am and they didn’t take me in till almost 12:00 pm. After my braces I will no longer come back for any work done on me again.

Gregory DePol

Gregory DePol

26 Nov 2022

They were very pleasant and did a thorough job

Selena Garcia

Selena Garcia

21 Nov 2022

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Art Soto

Art Soto

12 Nov 2022

My experience at the dental office was very pleasant. I would recommend them.

Darina Darina

Darina Darina

11 Nov 2022

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Brian Sanchez

Brian Sanchez

11 Nov 2022

Doesn’t matter if u have an appointment. It still takes about an hour to be taken back. It’s business so they try to up sale you. Receptionist are inconsiderate of your time.

Jennifer Figueroa

Jennifer Figueroa

08 Nov 2022

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Justin McKay

Justin McKay

07 Nov 2022

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Hi Justin! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Kool Kris

Kool Kris

02 Nov 2022

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Hi! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Grace Branche

Grace Branche

28 Oct 2022

Service was great and personnel was very understanding and professional

Robert Wallin

Robert Wallin

20 Oct 2022

Professional staff, clean modern facilities and equipment, and well run.

Bartholomew Lemonhead

Bartholomew Lemonhead

19 Oct 2022

So kind. Friendly. Welcoming. Diagnosed problems I knew I had but other dentists ignored. (I knew I needed wisdom teeth extraction but no other dentist ever recommended it, probably because I've recently been put on dentical) They made me feel welcome. Did not medicaid shame me like other places (we all fall on hard times, doesn't make us bad people) Highly highly recommend. Best experience I've ever had at a dentist. Everyone is in a great mood and patient and just good vibes all around. From the receptionist to the assistants to the doctor. A++

Sarah Ali

Sarah Ali

11 Oct 2022

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dalia arias

dalia arias

06 Oct 2022

Every time I come in the staff is so friendly and helpful. They always try there best to fit my needs as an ortho patient. I am so glad I chose to do my braces with west coast. I got a great deal and continuous support. Shout out to my dentist as well she rocks !

Azell Franklin

Azell Franklin

05 Oct 2022

West coast dental has a great professional dentist and staff that made me fill very comfortable and they know what they're doing and what they're talking about check them out before you go somewhere else and pay much more money.

Ruyita Monzon

Ruyita Monzon

04 Oct 2022

I had a great experience with West Coast Dental. The dentist really took care with fixing my fillings. I am so happy with the results

Raylene Gomez

Raylene Gomez

30 Sep 2022

Horrible man that took us in an office and was patronizing me, would not let me watch from a distance while my 5 yr old got a filling. Told me to call corporate if i had a problem. His delivery and interaction was rude and belittling. Will not return or refer, Denist lila K is extremly helpful and is the best dentist ive had. Sadly her coworkers are the exact opposite

Barbara Free

Barbara Free

29 Sep 2022

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Hi Barbara! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Julian Sibree

Julian Sibree

28 Sep 2022

Skilled employees who take care of their customers properly. Each time I go they explain what's needed clearly and do great work. Another amazing experience, been going for a few years and every time I visit they do high quality work. The wait time is short and every staff member I've worked with is very experienced!

gaganpreet gill

gaganpreet gill

24 Sep 2022

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Hi! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Areana Boyd

Areana Boyd

17 Sep 2022

I LOVE the dentist and Orthodontist but the office staff is very rude here. And also unorganized. I was called and told that I can change my September 7th appointment to August 25th or 31st (I chose the 25th). I was called around the 23rd and told that I can’t do the 25th but I can do the 31st. I was then called a few days later (2 days before my appointment) and told that I can’t do the 31st. I then asked to be switched back to the 7th and they only had one time slot available that was later than I schedule my appointments and told that if I can’t take that one then I’ll have to go on the 28th. I also called 3 or 4 different times asking for information on pricing on cleanings and was told they can’t give me that information then finally said the manager/coordinator can but she’s busy. Took my number down and never called me back. I finally went in and was given pricing then asked for my dental plan to not be auto renewed and the manager told me it doesn’t renew and today I got an email saying it was set to auto renew!!!! So I called the office and stated that I was misinformed and she said “oh no this is set to auto renew.” The manager is definitely the rudest of the bunch! Def going to see about changing offices this one is a mess.

Ann Del Rosario

Ann Del Rosario

15 Sep 2022

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Hi Ann! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
jasmine fletcher

jasmine fletcher

15 Sep 2022

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Hi Jasmine! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Gage to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Blanca Coronado

Blanca Coronado

10 Sep 2022

Very disappointed, my last visit was for exam and cleaning, waiting time and examination 90 min,and set other appointments for cleaning, again more the 90 minutes at that time I was anxious, and the procedures was fine,until he started talking for more the 3 minutos with other person and I feel bad and told him "your get on my nervves"he get mad and stop the procedure.maybe mi traduccion to Spanish was incorrect ,I'm 68 years old and must be considered. I was so nervous ...talking and working in my mouth.....

Rafael Quinonez

Rafael Quinonez

08 Sep 2022

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Hi Rafael! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Rosie V.

Rosie V.

30 Aug 2022

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Hi Rosie! Thank you for taking the time to let us know how we did. We appreciate your feedback and are thrilled to hear that you had a positive experience at our office. Thank you for choosing West Coast Dental of Rancho Cucamonga to fulfill your dental needs. We hope you have a great day.

West Coast Dental of Rancho Cucamonga
Ann Abraham

Ann Abraham

29 Aug 2022

First visit: Had a 4pm appointment for a cleaning here as a new patient. Arrived early at 3:55pm. Waited in the lobby. Got called back for x-rays ONE HOUR and 21 MINUTES LATER! X-rays and vitals took over 10 minutes. Then sat in a chair waiting for the dentist for another 15 minutes plus. Dentist arrived. Told me I need a root canal and to come back another day for that—AND for my cleaning! Left very frustrated—without a smile, that’s for sure. Second attempted visit: Had a 1:00 PM annual check up appointment. Arrived 7 minutes early. Asked how long the wait is. "Shouldn't be long; they're back from lunch" was the response I received. THIRTY-FIVE minutes later, was called back for x-rays. Then waited for the dentist, who, I was told would be "right in." Then waited for a person to tell me what my cavity was going to cost to fill. Was told I have one cavity that they can fill for $90+ which "may" become a root canal they can do for $740+ (yes, more than seven-hundred forty dollars!). These estimates are WITH my Delta Dental insurance! Then waited for the hygienist to clean my teeth, who I was told, once again, would be "right in." By now, it's 2:30 PM, which is when I told West Coast Dental of Rancho Cucamonga that I needed to leave. Hygienist started cleaning at 2:40 PM. I was out the door by 3:00 PM. Spent over two hours at this office. If you want to waste time, and be told everything will just be a "few minutes," come here. Please either pad your estimates, or tell patients the truth as to how long something will take. Dare I make a third visit?

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rancho Cucamonga
Andrew Anschultz

Andrew Anschultz

28 Aug 2022

Excellent service. Dentist is very caring and semm very concerned about her patients. Will definitely recommend her to anyone who has dental problems.

Tiffany Wilgus

Tiffany Wilgus

27 Aug 2022

This is probably the worst dentist to exist. I had the worst experience with my kids here. We waited over a hour for a cleaning and was finally taken back just to have to wait on the parts for the cleaning to be cleaned so another hour and half wait. Then we had to come back for the pediatric specialist. This lady was the absolute definition of horrible!! I wouldn’t ever let her come near my kids to do anything ever again. She was very unprofessional and really didn’t seem to want to work and said my daughter needed was more work. I recently went to another dentist and had a wonderful experience there and I am going to have to pay out of pocket to get my daughters teeth cleaned bc they didn’t even to it right. Plus the work the dentist was saying was not even correct or right. She wanted to put a filling on a cap that is missing a piece!!! Not just replace it!! This place I will never go back to!!

s h

s h

26 Aug 2022

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Adria Scheib

Adria Scheib

26 Aug 2022

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roger katona

roger katona

22 Aug 2022

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Christal White

Christal White

22 Aug 2022

West Coast Dental has an amazing team!!!

Richard Marston Ealy

Richard Marston Ealy

19 Aug 2022

I have going to this location for about a year and the staff is very friendly very professional very courteous and very funny, I highly recommend them for any of your dental care services...

Malissa Luna

Malissa Luna

16 Aug 2022

Great dentist. Highly recommend!

Fred Afriade

Fred Afriade

13 Aug 2022

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Mariam Abdrabouh

Mariam Abdrabouh

12 Aug 2022

Their wait time is too long My appointment is at 10 and they checked me in 11:20 - the 1st time I went there they did only the X-ray and today is only the exam and they mentioned for the 2nd time that they packed up and can’t do the cleaning So my 6 month check up took them 3 visits to the office Worst service

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rancho Cucamonga
Amanda Lopez

Amanda Lopez

12 Aug 2022

Don't waste your time here. They make you wait 1 before getting x-rays for a simple cleaning appt. They also don’t care. They overbook and they know it. I have to leave after waiting for a hour and half and still out in the waiting area. Will not go back and I don’t recommend them.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Engy Abdelmaseeh

Engy Abdelmaseeh

05 Aug 2022

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Christina Silva

Christina Silva

02 Aug 2022

All the staff were great gentle with my 3 kids I’m so happy can’t wait for the their next cleaning! My 10 year old son couldn’t stop taking about how awsome Dr. Kakar and the staff was! Thank you !!!

Sharla Geist

Sharla Geist

28 Jul 2022

Overall, I am pleased with this office. I do recommend Dr Kakar because she in very knowledgeable, and does a provide excellent dental services. However, the hygienist should clean more between teeth where there are permanent retainers, and/or under bridges. Also, in all of my past experiences at dental offices, I have been provided toothpaste, toothbrush and freshener after my cleaning. This was not done.

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Hi, Sharla. We thank you for your feedback as it will allow us to improve the experience of our patients for all their future appointments. We encourage you to call our office or email us at WCDCustomerService@incontactemail.com if you have any questions or need any further assistance. We look forward to seeing you again very soon.

West Coast Dental of Rancho Cucamonga
Sai Tanjavour

Sai Tanjavour

23 Jul 2022

Poor management of scheduling/verification. Provided all insurance details 3 weeks prior to the initial appointment and 10min before the appointment, they could not verify insurance and canceled the appointment.

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We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
DEMI LIRA

DEMI LIRA

23 Jul 2022

In severe pain and dentist promised me they would send over medication stayed in traffic about 2 hours to Hesperia on a Friday and no prescriptions were even sent

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Linda King

Linda King

12 Jul 2022

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Brandyn Seafus

Brandyn Seafus

09 Jul 2022

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Erik S

Erik S

27 Jun 2022

My bro's appoinment was at 12noon , got here at 11:40am and now is 2:50pm , just went in... Hopefully next time we go somewhere else, not this place.

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rancho Cucamonga
Christina C

Christina C

24 May 2022

Dentist is really good but the manager and financial coordinator are both rude. First experience is with the coordinator and 2nd one is with the manager herself when we came there last saturday. She was talking to another patient on the other side of the counter and I am standing on the other side of the counter which is far away from them I think she got annoyed that I am standing and told me with her annoyed tone that I needed to sit down like she is talking to her kid. I told her I heard her and left because I couldnt stand the way she is talking to me.

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We are reaching out to you to say we hope all is well, and were wondering if anyone from our team had reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Ernesto Valencia

Ernesto Valencia

10 May 2022

I waited over 2 1/2 hours after my scheduled appointment to even go into a room for my procedure. When I ask the receptionist why was it taking so long if I had an appointment, they said that’s how long it takes all the time and that was the way it normally is. It makes it pointless to have an appointment. Very poor time management when scheduling appointments.

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rancho Cucamonga
The_Real_YoungApex

The_Real_YoungApex

10 May 2022

The lady oral surgeon that did my teeth hit me in front of my mouth with one of her instruments she didn’t even apologize she just kept working when I told her what happened she act like it was my fault I have the worst experience of my life it reminded me of my childhood I didn’t like the Dennis either I felt everything that was going on it was a very horrible experience yet again they didn’t even wipe the blood ? away really When I was telling the lady and asking questions after the oral surgeon was done both them walked out no seeing if I’m doing ok feeling ok I was just a number Or experience I ever had don’t recommend anybody go on there anymore

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Frida Castellanos

Frida Castellanos

07 May 2022

Worst dentist office ever. All the staff showed up after the costumers. The office receptionists made us wait so they could walk across the street and go buy coffee. Everything was unorganized and unprofessional. I arrived at 7:45 for my appointment at 8 and 7 people arrived after me, all were seen before me. Then they told me that my insurance wasn’t found. Even though I had just spent an hour on the phone with them the day before making sure that wouldn’t happen. I wasn’t seen till 9:16 am and at that point, the staff was just unempathetic. Refuse to return. I will rather go try to find a different clinic than deal with the lack of professionalism

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
sxm mar

sxm mar

06 May 2022

I had a dental emergency and a very important meeting that I needed to attend the following day. I was in a panic and my regular dentist would not see me that day. I called West Coast Dental and they asked me to come in right away. They were busy but still worked on my issue immediately.The staff is great and their dentist was super!! They are the best and I will never go anywhere else! Thank you!!

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Thank you for putting your trust in our practice during your emergency scare. We are so happy we were able to help relieve any stress for you, and hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
S M

S M

05 May 2022

I went because I had a toothache, they gave me a partial root canal, while they got the medical approval, after 15 days it was denied due to lack of x-rays, I made another appointment for the x-rays, and after 15 days they call me I was approved for the root canal, and when I got to the appointment the lady front desk told me that how I want to pay the $1,000.00 from the crown, I told her that was just the root canal, and she told me that they couldn't do it if I don't pay the crown , I explained to her that they never told me about the crown, and she said oh I'm sorry but without crown the doctor can't do root canal, so how am I want to pay the $1,000.00. If I have medical It's because I can't afford insurance and obviously I don't have $1'000.00 in my pocket.

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We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Kay Cruz

Kay Cruz

04 May 2022

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Jeanine Rocha

Jeanine Rocha

04 May 2022

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Ericka Woods

Ericka Woods

03 May 2022

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Johnny Storm

Johnny Storm

02 May 2022

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Yi Ding

Yi Ding

23 Apr 2022

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Tazz A

Tazz A

08 Apr 2022

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Carlos Vasquez

Carlos Vasquez

03 Apr 2022

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gladys bernal

gladys bernal

02 Apr 2022

Every single time I’ve gone back my fills don’t last pass a month and they never have your insurance verified they want to just waste your time with X-rays and have you come back in a later day for any other treatment they did the same to my husband 3 times and 3 different appointments

Dany Castellanos

Dany Castellanos

26 Mar 2022

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roya Khairzada

roya Khairzada

26 Mar 2022

Horrible experience. Everyone seemed lost and overwhelmed.the doctor didn’t have the courtesy to say hi or have a conversation with his patient. Will never go there again.

Cori TR

Cori TR

17 Mar 2022

Please, please do not go to this location. My brother (who has a mental disability) went to this location which was part of his insurance network and was given a breakdown of how much the insurance will cover. However, on the day of his procedure, the dentist that performed the work was not covered on his plan. Now there are 7, yes 7 dentist in that dental office that are covered by his insurance but the day of his procedure they decided to use a dentist that was not covered by his insurance. By the way the surgery was not an emergency and if informed my brother could have waited until a dentist in his network was available. My brother was never informed of this change until he got a bill through the mail and we called to inquire. We have called several times to get this resolved and nothing. They just say that they spoke to the manager and that she had offered us a discount, first of we have never spoke to her regarding any discount, we were just informed when contacting customer service, and secondly they don't call my brother directly to speak to him. Please do not let them scam you like this.

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We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services

West Coast Dental of Rancho Cucamonga
Karina Phillips

Karina Phillips

16 Mar 2022

Time management

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We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rancho Cucamonga
Victorino Moreira

Victorino Moreira

08 Mar 2022

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Cintia Martinez

Cintia Martinez

03 Mar 2022

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Vanessa Nunez

Vanessa Nunez

26 Feb 2022

Dr. Kakar is an amazing doctor and her staff is wonderful. From the dental assistants to the ladies in the office, everyone is super nice and helpful. Great dental office for the whole family!

Elsa

Elsa

24 Feb 2022

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Jennifer herrera

Jennifer herrera

24 Feb 2022

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Carmen Hernandez

Carmen Hernandez

22 Feb 2022

Your office staff is awful got there 15 minutes before my appointment and had to initial some paperwork cause of COVID used a pen noticed there was no more hand sanitizer ask the girl for some she said she would get more instead she went to Starbucks to get her breakfast,then I was told something was wrong with my crown so I needed to wait for the DR cause apparently she’s on vacation then apparently I had some teeth that needed filling so they asked if I wanted to wait and do all the work when my crown is put in, I said no do it now I’m already here.the Manager came in and said that will be $85 dollars how do you want to pay?last time I was there I put it on my Care Credit and thought everything was put together apparently Not and she made me feel so dumb saying she explained everything last time but let me tell you when it comes to money I’m on that,and she didn’t then I had to add that to my care credit cause I was not prepared for the extra charge.I also asked the Manager that I had a $100 dollar gift card that you office sent me if I could use it towards all my work she said no cause I didn’t have it with me believe me if I knew I was going to get charged more money I would of brought it with me I offered to go get it she said no we need payment now very UNPROFESSIONAL

brewsterelaine

brewsterelaine

19 Feb 2022

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Michelle

Michelle

18 Feb 2022

Both times I have been here for my regular checkup, I get pushed onto another day. It is such an inconvenience. You take time out of your day to make it to your appointment, then to be asked to come in on another day complete the service is absurd and inconsiderate.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Lillian Boles

Lillian Boles

16 Feb 2022

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SARA MARTINEZ

SARA MARTINEZ

05 Feb 2022

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Rudy Diaz

Rudy Diaz

03 Feb 2022

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Jon Freedman

Jon Freedman

01 Feb 2022

Horrible provider. No wonder they have next day appointments available when most others are booked for weeks. Steer clear unless you want to be overcharged!

Old Marine

Old Marine

27 Jan 2022

waited an hour. i was on time. watched the waiting room fill up and empty twice. 10 minutes after i got home they callex yo say they are ready for me. went to another dentist. seen within 12 minutes. and no i am no longer a patient at West Cost Dental, and now i am extremely happy.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Charley T

Charley T

25 Jan 2022

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Eva C

Eva C

12 Jan 2022

Very professional, clean, and friendly. Happy to have found my new dentist.

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
Jason Huang

Jason Huang

05 Jan 2022

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warren gross

warren gross

04 Jan 2022

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Jerry Toth

Jerry Toth

04 Jan 2022

Compassionate staff all around. Full exam and explained everything to me thoroughly. Made me feel Comfortable and im not a fan of dentists.

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Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rancho Cucamonga
Destiny M

Destiny M

03 Jan 2022

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Denisse Cortez

Denisse Cortez

16 Dec 2021

While the general dentistry staff and dentist are courteous and provide timely appointments, the orthodontist and his staff are only available on an extremely limited basis. This makes it difficult to fix any issues or get regular appointments. Unfortunately, once you’ve entered into a contract with them, you’ll have to just wait around for weeks with broken brackets. Think twice about signing up for braces with them.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
G C

G C

10 Dec 2021

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Geraldina Cerros

Geraldina Cerros

09 Dec 2021

Excellent doctor, and very nice staff

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Alfredo Sainz

Alfredo Sainz

09 Dec 2021

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Rocky Kc

Rocky Kc

09 Dec 2021

Clean office, polite staffs, beautiful dentist. Nice wholesome. We all family members move to this dental office.

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We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rancho Cucamonga
Cec Chavez

Cec Chavez

07 Dec 2021

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Larry Talavera

Larry Talavera

07 Dec 2021

I had picked this facility on DAY Creek Blvd and Baseline in July 20 2021 in Rancho very satisfied .my HMO covered the Xrays and cleaning .I had to pay for dental cavity that wasn't covered . Today I had a old gold covered crown that was giving pain they freely took X rays of it and since it was a root canal already just need to have it redone eventually when my new PPO Policy starts up in Jan 1 2022 I wasn't charged at all for today's inspection.

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
ambryant27

ambryant27

04 Dec 2021

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California Regional Patrol

California Regional Patrol

29 Nov 2021

Myself and my family absolutely love this Dental office. Very friendly staff and fair prices. Absolutely recommend.

Delia Valencia

Delia Valencia

28 Nov 2021

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Perlita Battung

Perlita Battung

25 Nov 2021

Dr. Kakar is very friendly, and whoever assisted her with me today, they are wonderful ladies. But the person that gave me my appointment card changed it to 1:00 pm instead of 2:00 pm, and since I’m using insurance transportation I had a problem. This is the second time it happened. Priscilla was really nice. Thank you.

Jose Barraza

Jose Barraza

24 Nov 2021

I feel complete satisfied and happy with all the staff 100% recomend

Ali Mobasseri

Ali Mobasseri

19 Nov 2021

They are efficient curtious and the place is clean and neat with all covid-19 protocols in place.

Maria G Sanchez

Maria G Sanchez

18 Nov 2021

Very nice, clean and friendly environment on this place. I really recommended!!

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
Kiara Harris

Kiara Harris

18 Nov 2021

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Nicolas Mosqueda

Nicolas Mosqueda

18 Nov 2021

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Mary Pulido

Mary Pulido

18 Nov 2021

The doctors and staff are always super friendly and willing to answer any questions one might have.

liu jasmine

liu jasmine

16 Nov 2021

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Paul Ferreira

Paul Ferreira

12 Nov 2021

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Corey Alamillo

Corey Alamillo

12 Nov 2021

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Lupe Canedo

Lupe Canedo

12 Nov 2021

Great customer service, as pain free as the can be. Every thing is explained so you know what procedure will be done

Sergio Ramos

Sergio Ramos

10 Nov 2021

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Fernando Acosta

Fernando Acosta

09 Nov 2021

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Shelly Lefebvre

Shelly Lefebvre

08 Nov 2021

They were able to fit me in with a same day appointment and the Dentist was awesome. Very friendly and patient with me.

Lisa Miles

Lisa Miles

06 Nov 2021

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Datzeli Fuentes

Datzeli Fuentes

02 Nov 2021

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Pedro Cortes

Pedro Cortes

31 Oct 2021

Great place. It was easy to book the appointments it’s great that this Dentist opens on Saturday having a very busy work week. Also the staff are very friendly and helpful. Highly recommend this place.

Genaro Zamora

Genaro Zamora

29 Oct 2021

My experience was amazing! office staff is always so friendly and attentive.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
yu zijie

yu zijie

28 Oct 2021

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Roy Lane

Roy Lane

27 Oct 2021

My rating of 3 stars is based off of two visits. My first visit warranted 1 star and my second visit warrants 5 stars. I had an appointment for cleaning and arrived on time. I was in there for an hour and a half without having my teeth cleaned so I I ended up walking out and told them we will need to reschedule. No one should have to wait that long for their services. My appointment was rescheduled and this time I was taken right in. I told the dentist how unhappy I was about the last appointment. The dentist apologized and said that they would make it right. And they did. I'm going to write off my first visit as an anomaly as I have been going there for almost two years and this has never happened before. And hopefully it won't happen again.

Marsalis Pierce

Marsalis Pierce

25 Oct 2021

Great people. Welcoming and warming. Love them all Because they are all genuine (:

J P

J P

21 Oct 2021

Horrible customer service, steer clear!

Christine Gutierrez

Christine Gutierrez

19 Oct 2021

Do not go here. I literally sat on speakerphone with my insurance and they explained how to put my procedure through correctly to be covered in full. After I got off the phone they said, "No were not doing that, it will still be over $300 out of pocket. I was shocked at the lack of care for customers. Carla Zimora is the office manager and she should really consider training employees to have empathy and better customer service.

ForeverJaz Y

ForeverJaz Y

07 Oct 2021

My appointment was at 9 AM I sat there till 945 without any sort of communication that I would be seeing shortly or anything at all , I left and went somewhere else

Mehrdad Ghajar

Mehrdad Ghajar

07 Oct 2021

Excellent fast and professional staff. Dr kakar explained everything and performed the dental repairs beautifully

Eric (ipals14)

Eric (ipals14)

06 Oct 2021

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Ramon Reilly

Ramon Reilly

04 Oct 2021

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helen brempong

helen brempong

01 Oct 2021

Professional staff along with professional doctor they are great! I would recommend anyone to this dental Establishment.

Peggy C

Peggy C

28 Sep 2021

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Beverly Jackson

Beverly Jackson

27 Sep 2021

West Coast Dental Rancho Cucamonga Office was highly recommended by my neighbor. I am elated to finally find a Dentist that I can trust... The entire staff provided Excellent customer service demonstrated by a high level of quality care and professionalism... A special note of Thanks to Carla [Office Manager] for explaining the financial options in a transparent and kind manner...⚘

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We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rancho Cucamonga
Binky Betts

Binky Betts

24 Sep 2021

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Maricruz Lopez Vlogs

Maricruz Lopez Vlogs

22 Sep 2021

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James

James

20 Sep 2021

Dr Linn was fast and professional easiest procedure I have ever had at dentist. If there was one thing I did not like it was the fact that I was rushed out with no alternative for pain or conversation regarding treatment other than a request for OTC drugs from CVS a sheet of paper and gauze. Mind you their lobby was full so they were VERY busy. They have top of the line equipment and a kind professional staff. If your thinking about this place I highly recommend them. If I could give them one suggestion little more after care makes people feel comfortable, comforted and cared for.

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
April Centeno

April Centeno

17 Sep 2021

The office manager was rude and unprofessional. I waited an hour and a half before seeing the doctor and I had a schedule appointment. When the appointment was scheduled no one instructed me on what to bring or what I needed for the visit and the office manager told me in a very rude way. I would never go back to this place again or recommend it only because of the customer service and the wait time.

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We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time

West Coast Dental of Rancho Cucamonga
Daniel Gross

Daniel Gross

14 Sep 2021

Good customer service. Very friendly staff. Only complaint is it took 2 hours for x-rays and cleaning....Most of the time waiting. I think they only had one dentist available today.

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Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.

West Coast Dental of Rancho Cucamonga
frances gourdin

frances gourdin

14 Sep 2021

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Liz Mendoza

Liz Mendoza

10 Sep 2021

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BrothaKwam 444

BrothaKwam 444

24 Aug 2021

Great experience, the staff was fun and friendly. Looking forward to my next visit.

Shawna Wingert

Shawna Wingert

23 Aug 2021

I cannot recommend them highly enough. The best dental care I have received in many years. We finally found a dentist we can stick with!

Donald Ramos

Donald Ramos

18 Aug 2021

Nice people and great dentist

Tina Reyes

Tina Reyes

17 Aug 2021

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Nick Eddy

Nick Eddy

14 Aug 2021

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Perlita Battung

Perlita Battung

13 Aug 2021

I’m happy I came here. Dr. Lim (I think her name is) is very thorough and knows what she’s doing. I will recommend her to everybody!

Gerald Springer

Gerald Springer

13 Aug 2021

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vanessa barrientos

vanessa barrientos

11 Aug 2021

Very nice and kind people. Everything was quick and efficient

Joseph LaFergola

Joseph LaFergola

10 Aug 2021

Excellent dentist and staff. Everyone followed the Covid protocol. Also, Dr. Kakar is a very capable dentist. She ensures you have the best and least expensive treatment. I highly recommend this dental office.

Diana Contreras

Diana Contreras

04 Aug 2021

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Camille Kindred

Camille Kindred

04 Aug 2021

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Armen Yadegarian

Armen Yadegarian

04 Aug 2021

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Adriana Leyva

Adriana Leyva

03 Aug 2021

Honest, friendly, and caring staff! Prices are way better than local areas! I wish i knew of this place earlier, will continue to take my family!

Lolina Semu

Lolina Semu

01 Aug 2021

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Haniah Fakhoury

Haniah Fakhoury

31 Jul 2021

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Thanks for the 5 star rating, Haniah!

West Coast Dental of Rancho Cucamonga
Girija Raghavan

Girija Raghavan

28 Jul 2021

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Rafael Salazar

Rafael Salazar

27 Jul 2021

I'm happy with West Coast Dental the way they treat the patients very good from the receptionist,Xr"s dpt.and the Doctor.Overall the service was excellent.

Lori Quevedo

Lori Quevedo

22 Jul 2021

Very good service thank you

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We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Verletha Sutton

Verletha Sutton

21 Jul 2021

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Bety Munoz

Bety Munoz

21 Jul 2021

Very bad experience with West Coast Dental, from Rancho Cucamonga, Ca., in the department of financial orthodontics, it is like a street market, I was attended by Ana who did not want to give me her last name, she after giving different prices was held in I told her to write it to me in the budget and she said no, that the offer is only for today, that she is the only one who can make discounts that if I decide another day another person will attend me and he will not do anything to me discount. I tried to call Marcela who is the manager but she never answered me. do not go to that place, the customer service is very bad.

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We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Kerri Smith

Kerri Smith

21 Jul 2021

Dr. Kakar is wonderful. However, every time I have gone there or taken my kids (which is a total of five visits) there has always been an hour wait before you can be seen. This week I took my daughter for a check and cleaning and we left after 2 1/2 hours. Great place if you don't mind waiting.

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I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com

West Coast Dental of Rancho Cucamonga
SCCF Flooring

SCCF Flooring

17 Jul 2021

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P Butler

P Butler

14 Jul 2021

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raymond alcaraz

raymond alcaraz

12 Jul 2021

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Dorothy Bourne

Dorothy Bourne

08 Jul 2021

Loved how kind and understanding they were!!! She is the best dentist I have ever had she does great work.

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Philip Muñoz

Philip Muñoz

07 Jul 2021

The doctors and staff are very friendly and helpful. They are also fast and almost no pain felt getting any procedures done. I would highly recommend coming here first.

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Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rancho Cucamonga
Michelle Areese

Michelle Areese

26 Jun 2021

Very satisfied and very friendly service.

Lenny Alvarez

Lenny Alvarez

23 Jun 2021

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Julie Baiza

Julie Baiza

20 Jun 2021

great service I’m so happy I came here .

N N

N N

13 Jun 2021

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Tyler mcquown

Tyler mcquown

13 Jun 2021

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Susan H

Susan H

09 Jun 2021

The general doctor explains very well and is willing to take the time for you to understand

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We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Homer Kabir

Homer Kabir

29 May 2021

Excellent service very professional clean.

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Thank you so much for your rating, Homer. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Dalia Arias

Dalia Arias

27 May 2021

Dr.Lila provides excellent care I recommend this dental office to all my loved ones, great care, they speak Spanish here and that's a great plus. Returned for my ortho consultation as well and I was able to get a Ortho plan and a great payment plan, I recommend for you to look into this office if you want braces.

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Thank you for your kind words about our office, Dalia! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rancho Cucamonga
Angelica Mendoza

Angelica Mendoza

26 May 2021

*Updated- they ended up scheduling my daughter for her procedure and they charged my insurance for services they did not even do! I still had to pay for the copay even though they were overpaid. The surgeon who actually did the procedure was not the one that gave the consultation and did not want to proceed unless she had a a CT. He ended up doing the procedure because I told him I was not going to take her after all the running around they were making me do. The whole office is a staffing nightmare and whoever is in charge of that location should really reconsider re-staffing the whole place with better running capabilities. NEVER going back! Very poor scheduling! Came early to our 3pm appointment to be left waiting over 2hrs to even be seen for the consultation. Staff gets offensive and rude when we ask how much time was needed. If I could give negative stars I would.

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Thank you for your feedback, Angelica. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, please call our office or send us an email at ncamacho@westcoastdental.com

West Coast Dental of Rancho Cucamonga
Veronica evans Evans

Veronica evans Evans

23 May 2021

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Isa Mara-Ann Borda Sonder

Isa Mara-Ann Borda Sonder

22 May 2021

I had a smooth experience with this dental office today. I had my teeth checked and cleaned. ’ll be going back for a root canal treatment so hopefully it will be as smooth as today. Thank you!

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Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
Jessica Alcazar

Jessica Alcazar

17 May 2021

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mj ʚïɞ

mj ʚïɞ

15 May 2021

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Priya Shah

Priya Shah

12 May 2021

Overall good service.

Helena Arriaga

Helena Arriaga

11 May 2021

Dr. Lila is so personable and professional. She has been my whole family’s dentist for a few years now. She is awesome!

gabriella orantes

gabriella orantes

11 May 2021

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MB&L 2019

MB&L 2019

09 May 2021

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Anthony Castaneda

Anthony Castaneda

08 May 2021

By far the best dentistry I’ve ever been to. So quick and efficient. I’ll be going to this particular one as long as they are there

Kellie Wilson

Kellie Wilson

08 May 2021

This is the second time I have brought my 3 year old daughter and each time the team at West Coast Dental have amazed me. They are very patient, kid friendly, and know exactly how to ease a worried child going to the dentist. They took the time to show my daughter how each tool works and let her get comfortable with the tools/equipment before completing her exam. I'm so happy we found West Coast!

Vanessa Lossio

Vanessa Lossio

06 May 2021

Very good and friendly attention, they help you solve and leave you with your teeth healthy and complete ⭐️⭐️⭐️⭐️⭐️

James Murphy

James Murphy

05 May 2021

I was satisfied 100 with west coast dental because they let me know what should be done as far as fixing my grill goes. They don't just jump in and start drilling and pulling without letting you know what they plan on doing like a lot of other dental offices I have been to. They get it done in an acceptable amount of time to. Been back more than once. That says a lot.

Bob Kirby (Secondary Education)

Bob Kirby (Secondary Education)

01 May 2021

Professional care and treatment. Was able to have an appointment on short notice as well.

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us!

West Coast Dental of Rancho Cucamonga
Natalie Venegas

Natalie Venegas

01 May 2021

Always such a great experience when visiting West coast dental the doctor there is always so nice gentle and caring and makes you feel welcomed! Definitely recommend them and have to my family!

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Thank you for continuously putting your trust in our practice, Natalie. We hope to continue providing only the very best dental services to you for all of the future years to come. We look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
Keyonna Thach

Keyonna Thach

30 Apr 2021

The experience was okay, I had a emergency tooth pain and it had to get taken out.. I assume.. there wasn't any other options for me. I have Medi- cal and people tend to treat you less than of you have it. So I got my tooth pulled and it came out fairly fast.. but after it was pulled, I felt like I was rushed out so fast. Also I was not given ANY pain medicine or antibiotics..I had to ask for antibiotics bc I have an infection.. but NO pain medicine so I'm here days later in pain.. other than that it was an ok experience..

jhon gavini

jhon gavini

29 Apr 2021

excellent attention, very friendly all, a qualified staff

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Our team thanks you for your kind words, Jhon! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Monique Marrufo

Monique Marrufo

27 Apr 2021

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Diana Preciado

Diana Preciado

27 Apr 2021

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J S

J S

26 Apr 2021

Very good with all my kids. Thank you!

Jennifer Sevilla

Jennifer Sevilla

21 Apr 2021

Great experience! Awesome office.

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
zar lwin

zar lwin

16 Apr 2021

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Joe Vega

Joe Vega

13 Apr 2021

Super honest and very professional

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us!

West Coast Dental of Rancho Cucamonga
Rosanna Garibaldi

Rosanna Garibaldi

12 Apr 2021

My experience with this dental office was nice ,friendly and caring.

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We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Gloria Munoz

Gloria Munoz

05 Apr 2021

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Erin-Marie Burke

Erin-Marie Burke

31 Mar 2021

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MSV

MSV

24 Mar 2021

It is a nice and clean facility with friendly staffs. They are making sure to remind you on the appointment with email. It's might have been a little pricy than my other previous dentist locations, but it probably goes with the territory.

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Thank you for your nice review, Michael! We appreciate your kind words as well as noticing the cleanliness of our office! We hope we can continue to provide exceptional service to you for all of your future appointments.

West Coast Dental of Rancho Cucamonga
Suzanne Evans

Suzanne Evans

23 Mar 2021

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Stacey Osborn

Stacey Osborn

23 Mar 2021

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Shanice Thomas

Shanice Thomas

22 Mar 2021

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Tamara Jara

Tamara Jara

22 Mar 2021

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Jeri Acosta

Jeri Acosta

17 Mar 2021

Very happy with the Dr. & all the employees . Everyone was so knowledgeable & friendly. ! I'm referring everyone to go to WEST COAST DENTAL OF RANCHO CUCAMONGA .

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We are so happy to hear this was your experience in our office, Jeri. Our team thanks you for your kind words and recommendation! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Harmoni Walker

Harmoni Walker

17 Mar 2021

Dr.K was amazing definitely worth it

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!

West Coast Dental of Rancho Cucamonga
Harmoni Hale

Harmoni Hale

17 Mar 2021

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Phillip Marsalis

Phillip Marsalis

16 Mar 2021

Experienced a quick same day appointment and referral for dental work. Had been awhile since my last checkup but my records were maintained with only an update of new dental coverage needed.

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We are so happy to hear this was your experience in our office, Phillip. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Leeta Raymond

Leeta Raymond

16 Mar 2021

I was hesitant about trying a new dentist. They were better then expected by far!!

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We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rancho Cucamonga
Robbie Robbins

Robbie Robbins

11 Mar 2021

Always an excellent experience. The staff are amazing and the Dentist is AWESOME. I would HIGHLY RECOMMEND this place!!!

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Thank you for your kind words about our team, Robbie! We greatly appreciate your recommendation of our office and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
kattya

kattya

07 Mar 2021

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Steven Powell

Steven Powell

04 Mar 2021

What a wonderful team. Dentist (dude... can’t remember his name... foreign born) was so freaking cool. Recommended certain care plan but was no-pressure when I opted to go a less expensive route. Great banter. Easy conversations. I think in healthcare they call it “bedside manner.” Top notch. Same regarding staff. Good folk.

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We are so happy to hear this was your experience in our office, Steven. Our team truly thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Frances Gourdin

Frances Gourdin

02 Mar 2021

I took my daughter in for a check up and ortho, they told me she qualified for braces and they would send the molds to dentical (medical) they said it usually takes 2 months to recive the approval or denial. I've called the office 4 times for an update and they tell me the same thing (let me check on this and I'll have someone give you a call back) not one calm have I received back from the dentis office, I call dentical and they told me they don't even have a prior authorization send to them not even the imprints. I call the office to let them know and I get the same response from them (let me look into it and I'll have someone give you a call back) I'm still waiting for the office to get back to me. Disappointed.

Prynce Cole

Prynce Cole

27 Feb 2021

Was a bit scared at first, but the staff was very comforting & gentle. Talked me thru everything & left with a different aspect of the dentist!

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Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rancho Cucamonga
Cassie Kestler

Cassie Kestler

27 Feb 2021

I have had the same dentist my entire life so I was extremely nervous to get a new one. I’m sooo glad I found West Coast Dental - Rancho . Great service and very efficient ! I love the team they have here and Dr. Lila is amazing.

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Thank you for your review, Cassie! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rancho Cucamonga
Liz Barragan

Liz Barragan

18 Feb 2021

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Brenda Olmos

Brenda Olmos

18 Feb 2021

Excellent service & gentle care.

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Dr. Charnea Crump

Dr. Charnea Crump

06 Feb 2021

Staff was amazing and knowledgeable. They explained everything to me. I need a lot of work done and the doctor helped me find ways to save! I found my new home dentist.

Del Wilson

Del Wilson

27 Jan 2021

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Dee H

Dee H

27 Jan 2021

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chris coleman

chris coleman

27 Jan 2021

My son got into his appointment 45 min after he was scheduled.

sandra white

sandra white

26 Jan 2021

My experience was great to say the least. I walked in scared and in much pain. The entire staff starting from the receptionist, dental assistant and Dr. Zamora were very kind and reassuring. They were efficient and took the time to answer all my questions. By the way this office plays great music and the staff was funny made me feel like I was with friends. I will be returning for sure! Keep up the great work and customer service ladies!!

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Hi, Sandra. Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!

West Coast Dental of Rancho Cucamonga
Ana M

Ana M

24 Jan 2021

My 3 & 5 year olds first time going there and they enjoyed it. Great customer service and they also made my daughters feel very comfortable.

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Thank you for your kind words, Ana! Our top priority is to always make our patients feel safe and comfortable while providing them with the very best dental care, and we are so happy to hear we were able to achieve that with your daughters. We look forward to seeing you and your family again very soon!

West Coast Dental of Rancho Cucamonga
Allie C

Allie C

13 Jan 2021

Front staff is ALWAYS RUDE. Never want to honor the 15min grace period ever, even if you get there before it’s done. They try and reschedule right away, you basically have to fight to get seen here smh. Even after the front desk girl says that she “wrote a note on the chart” b.s....They also turn and start talking about you as soon as you’re out the door. Medical staff is ehh, orthodontic dr is great, DA not so much. Literally if I didn’t have to get my treatment here I wouldn’t , l already tried to call and ask if I can get it elsewhere. They said I couldn’t I had to continue here or start over. Every time I come here I feel unwelcome and an uninviting feeling.

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We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Mike Antashyan

Mike Antashyan

12 Jan 2021

Very professional and value driven staff. I would recommend to anyone.

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Thank you for your kind words about our team! We greatly appreciate your recommendation of our office, and we look forward to seeing you again very soon :)

West Coast Dental of Rancho Cucamonga
Sheylie Ramos

Sheylie Ramos

09 Jan 2021

If I could give them no stars, I would. They just lost 3 customers due to their poor customer service. I had 2 appointments at 1pm and 1 at 2pm. I was late due to my 1pm due to traffic that I have NO CONTROL of. I understand they have policy’s they have to follow, and they weren’t able to take me, but the fact that they were RUDE about it, was a no no for me. Especially because we were FIRST TIME CUSTOMERS! The receptionist was rude and so was the other girl there. I wish I would’ve gotten their names. When we told them we weren’t coming back, they were totally okay with it and didn’t care. They just shrugged their shoulders and said whatever. I hope their boss reads this. This just happened today. People, avoid the headache and find another dentist. There’s plenty of good dentist out there!

William Contreras

William Contreras

09 Jan 2021

Great personal and a clean work place!

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Dear William, Thank you for taking the time to leave us a rating. We appreciate your feedback and look forward to seeing you again. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Harriet Palomar

Harriet Palomar

08 Jan 2021

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Luis Leon

Luis Leon

30 Dec 2020

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J

J

29 Dec 2020

Very nice and professional. Always a great visit. I am lucky enough to get the same dentist every time. Very clean and they do not crowd people in, very safe.

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
REFUGIO ALEJO

REFUGIO ALEJO

26 Dec 2020

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Nad Orhuozee

Nad Orhuozee

22 Dec 2020

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Mila and Nina

Mila and Nina

21 Dec 2020

Dr. Lila and the West Coast Dental team made me feel comfortable and addressed my needs. This office is definitely not as scary as other dentist offices! They’re super friendly and helpful. Thank you team for taking care of me

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Hi, Gabby. Thank you for your kind words about our office and our team! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon! :)

West Coast Dental of Rancho Cucamonga
Mayra Mendoza

Mayra Mendoza

16 Dec 2020

Brought my son in today, very prompt and friendly service. My 16 year old felt confortable with his care and treatment. Definitely recommend.

Samirah Sanchez

Samirah Sanchez

13 Dec 2020

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thank you for the 5 Star review!

West Coast Dental of Rancho Cucamonga
Sara Boyle

Sara Boyle

09 Dec 2020

It was for my daughter’s first dentist appointment they were very nice clean and quick but not to quick for a first time appointment highly recommend

Yolanda Gasca

Yolanda Gasca

03 Dec 2020

Great service

Lisa Nelson

Lisa Nelson

02 Dec 2020

Nice location! I had a shaky first encounter with the front office. I had a bad tooth ache and needed assistance ASAP, apparently there was a provider issue that could not be confirmed. All they offered me was an X-ray and exam. Since that wouldn’t help my pain. I left. I got my hands on some Ibuprofen and called to make another appointment. That went much better. They apologized for the situation and so did I. Now I am still concerned about affordability and all the recommendations made in addition to the primary focus, a cavity! But, overall they’re ok.

Amanda Volpendesta

Amanda Volpendesta

28 Nov 2020

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Thank you so much for rating us, Amanda. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Osvaldo Sarmiento

Osvaldo Sarmiento

25 Nov 2020

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DIANA ROMERO

DIANA ROMERO

24 Nov 2020

The service is great here but the only downside is that they are ALWAYS overbooked. There has not been one time that I don’t wait over 40 minutes to be seen! They need to either hire more staff or schedule more accurately because I should not be waiting this long every time.

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Thank you for letting us know about your experience. We really appreciate the feedback from our patients, as it allows us to continually improve and do better! We are very sorry for the time you spent waiting with us. It is our goal to get every patient back and seen as quickly as possible, but sometimes procedures run late and we are not able to.

West Coast Dental of Rancho Cucamonga
mariana ramirez

mariana ramirez

24 Nov 2020

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Mark Murphy

Mark Murphy

20 Nov 2020

I was looking for a dentist, then broke a tooth and needed on in a hurry. I called since West Coast Dental was close to home. It was a very fortunate call. They got me in the same day. The staff are friendly and caring. No need to look any further for a dentist for me and my family.

H G

H G

19 Nov 2020

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Matthew Adamson

Matthew Adamson

18 Nov 2020

Love this Dentist office everybody is so nice and welcoming makes to forget you’re working on your teeth ??????

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Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Crystal Alba

Crystal Alba

14 Nov 2020

This location has great staff and made me feel comfortable on both my visits. The doctor did a great job to bring the best out of my smile and on top of that pain free. Yes I hate shots but couldn’t feel a thing. I would recommend this location to anyone and everyone.

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Hi, Crystal. Thank you for the recommendation of our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon.

West Coast Dental of Rancho Cucamonga
David Ramirez

David Ramirez

12 Nov 2020

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Nancy Murphy

Nancy Murphy

07 Nov 2020

They are all so kind and efficient. We are so glad we found them!

Joseph Andrews

Joseph Andrews

07 Nov 2020

Great service and very nice friendly staff and clean

Samera khan

Samera khan

27 Oct 2020

When ever I come here even with an appointment I've had to wait well over an hour to just get looked at. Its super slow and the lady at the front who does the billing gets super defensive when I told her I have little children in virtual schooling and if I can reschedule. She just gets in aggressive mode making me feel bad. This is not s good place for busy individuals especially during covid because scheduling just is awful. Also I have a new born in the intensive care and I need ri go see him so I explained that I need to be seen a little faster and I will gladly come at another time. No one seemed to care, only made me feel like I was an inconvenience m sorry waiting for over an hour to not even get stated is not something I want to do right now.

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Hi, Samera. Our corporate management team would like to get in touch with you immediately to apologize for the experience you had in our Rancho Cucamonga office, as well as do what we can to help resolve these issues for you with scheduling future appointments for your convenience. Please reach out to us personally with your full name and contact information, and we will be in contact with you shortly. We apologize once again and thank you for remaining patient during this time.

West Coast Dental of Rancho Cucamonga
Ceci Nuñez

Ceci Nuñez

15 Oct 2020

My 1st time to this Dental office, was referred by my Children’s Dentist. it is a very nice clean office. Dentist was informative and all office staff is helpful and friendly.

Tasha

Tasha

13 Oct 2020

I absolutely love this dentist office. Everyone is so friendly the wait is never really long. They do amazing work here. I’m glad I switched dentist offices.

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Thanks for the 5 star rating!

West Coast Dental of Rancho Cucamonga
JC CJ

JC CJ

11 Oct 2020

The staff was awesome and this was my first experience there. I highly recommend this dentistry (Rancho Cucamonga Office) to anyone in need of one.

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Thank you for your kind words about our team! We greatly appreciate the recommendation and look forward to seeing you again very soon! :)

West Coast Dental of Rancho Cucamonga
Michelle Rodriguez

Michelle Rodriguez

07 Oct 2020

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MrArchangel Adam

MrArchangel Adam

07 Oct 2020

I just wanted a simple cleaning, then I was told that I needed laser treatment, & a “deep clean”. And that I would be out of pocket for over $450. Needless to say they prey on getting you to do more. When I told them I just wanted a simple clean. I got the “oh well we can’t do that because we told you, you needed a deep clean”. Just be careful with stuff like this. Extremely upsetting & sad to see the bad tactics that they practice.

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Thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we will be contacting you shortly. If you have any other questions, please call our office or email us at feedback@westcoastdental.com so that we may further assist you. We thank you for your patience during this time.

West Coast Dental of Rancho Cucamonga
Daboot

Daboot

30 Sep 2020

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Terrence Pinkston

Terrence Pinkston

17 Sep 2020

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keyclub1523

keyclub1523

16 Sep 2020

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Scott Ihrig

Scott Ihrig

12 Sep 2020

This is the best dentist experience you will ever have. They remember your name and your kids. Never once will you be charged for something you don't need. I will never go anywhere else!

Sydnee Stuart

Sydnee Stuart

10 Sep 2020

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Arthur Quinones

Arthur Quinones

05 Sep 2020

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Joe Song

Joe Song

02 Sep 2020

Just a tooth extraction takes me 7hours waiting,horrible experience!

tamika spring

tamika spring

25 Aug 2020

Great Experience! Very professional & nice.

Janeth Hernanadez

Janeth Hernanadez

24 Aug 2020

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Thanks for the 5 star rating!

West Coast Dental of Rancho Cucamonga
Michael Fiola

Michael Fiola

24 Aug 2020

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Olivia Noe Gonzalez

Olivia Noe Gonzalez

23 Aug 2020

No Good! Assistance was terrible . Workers on the phone telling you to wait for another half hour . Most important thing is that they can't keep a scheduled appointment .. get there early and you still leave late

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Hi, Olivia. We deeply apologize for the time you spent waiting in our office. We know how frustrating it is to go out of your way for a scheduled appointment and still be seen late. We try our best to always update our patients with the status of their appointments, and we are sorry that we failed this step with you. Thank you for your review as it will help us to improve in the future. Please contact us at feedback@westcoastdental.com if you have any other questions or need any further assistance.

West Coast Dental of Rancho Cucamonga
Carlos Perdomo

Carlos Perdomo

12 Aug 2020

They treated me very well, excellent work

Mario Rios

Mario Rios

08 Aug 2020

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Thanks for the 5 star rating!

West Coast Dental of Rancho Cucamonga
Lin Koala

Lin Koala

30 Jul 2020

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Rheeah Bravo

Rheeah Bravo

16 Jul 2020

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Thanks for the 5 star rating, Rheeah!

West Coast Dental of Rancho Cucamonga
ANDRE ALVERSON

ANDRE ALVERSON

16 Jul 2020

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Bryan Alcala

Bryan Alcala

11 Jul 2020

The dentists are nice and professional. The front desk staff can be rude and unfriendly. They overbook appointment times and make you wait for hours. Horribly understaffed. They need to hire more dentists and dental assistants. There is obviously demand for it.

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Thank you so much for rating us, Bryan. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Hind Saleem

Hind Saleem

10 Jul 2020

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Thanks for your 5 star rating, Hind!

West Coast Dental of Rancho Cucamonga
Pepper Peep

Pepper Peep

02 Jul 2020

I was in a lot of pain and needed my wisdom teeth removed, during COVID! My dentist stopped answering the phone, voicemail is full and there is no one at his office so even going in person was pointless. I ended up getting an infection and I was helped here immediately and am so grateful. Great service, very kind and they work quickly. They are also accommodating for people with limitations such as mine. RA has affected my jaw and from taking x-rays to everything else, they were very thoughtful and considerate of my needs, the amount of pain I was in and all of my limitations.

Monica Alvarez

Monica Alvarez

01 Jul 2020

The dentist was very nice as well as the dental assistants. However, the wait times are horrendous! I had an appointment at 3pm. It's now 5:11 pm and the only thing completed are x-rays. I was told someone would be in to discuss pricing. 45 minutes later she walked in and gave me an overall rate for everything versus breaking down cost for each individual thing I would need done on my teeth. I was told for my root canal I would need to be referred somewhere else. I told her to complete what I could get done today. When the dental assistant came in she had no clue that I wanted my cavity filled. The woman who came in to give pricing was not thorough. She seems to just slide by. Very unorganized office. No sense of time and patient awareness. My time is just as valuable as the dentist. If you are taking my thousands of dollars, you should make time a priority. No one has to stay with you. There are other dentist available who value and respect their patients time and money.

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Hi, Monica! We are so sorry to hear that this was your experience with our office. We apologize that you had to wait an excessive amount of time when you came into our office. It is absolutely not acceptable to wait for your booked appointment without being told what was going on. It is our policy to keep our patients informed about any wait times and give you the options. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule, unfortunately, emergencies and unforeseen complexities in surgery at times put us behind. We also deeply apologize for any miscommunication by our staff. We can assure you that this is not a regular occurrence in our office, and we hope you will give us another chance to prove that to you in the future.

West Coast Dental of Rancho Cucamonga
Natalie Walker

Natalie Walker

29 Jun 2020

I have always felt welcome and I walk away with service that is honest and professional.

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Hi, Natalie. We strive to treat our patients as our family members. We are so happy we were able to accomplish that with you! We look forward to seeing you again soon!

West Coast Dental of Rancho Cucamonga
Eric Cobarrubio

Eric Cobarrubio

19 Jun 2020

Extremely friendly staff. Very thorough with information and care. I highly recommend their services because each person you deal with through out the process treats you like family.

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Thank you for your nice review, Eric! We are so happy to hear that you enjoyed your experience at our office. Can't wait to see you again soon!

West Coast Dental of Rancho Cucamonga
Alitza Castaneda

Alitza Castaneda

16 Jun 2020

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Thank you for the 5 star rating, Alitza!

West Coast Dental of Rancho Cucamonga
Amos Cotton

Amos Cotton

12 Jun 2020

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Thank you for the 5 star rating, Amos!

West Coast Dental of Rancho Cucamonga
Brandy Hunt

Brandy Hunt

03 Jun 2020

Great caring staff and dentist. I definitely recommend. Gentle touch and caring. I have things I need done and I was definitely fearful but they were great and I will be going back soon.

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Yes, you are absolutely right Brandy- the dental office can be a scary place; however, we are glad that we were able to change your perception and get you on-board for maintaining and keeping your teeth and gums healthy. See you again soon! -West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
R and B Empire

R and B Empire

01 Jun 2020

West coast dental is my favorite place when it comes to getting my teeth done my daughter has braces and they have been very helpful and patient with my payments for her braces. The nice Hispanic lady that runs rancho Cucamonga West coast dental is extremely understanding and a great leader for that company. My second daughter is getting ready to get braces and I'm looking forward to them giving her that great smile to give her confidence. The dentist and Staff there are awesome as well I just over all of them and I will be going there for a very long time ?

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Thank you for the very kind words! We are happy you have had a positive experience with us and are glad to hear your concerns and worries have been addressed. We truly care about each and every one of our patients and it's nice to be acknowledged, so thank you again!! See you soon :) West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Carole gray

Carole gray

30 May 2020

The Dentist, Dental Assistants, and Receptionist at West Coast Dental were so professional and comforting; which made my experience follow through with ease...

Lara Sperry

Lara Sperry

21 May 2020

I started by taking my kids to Dr Lila and they think she's great matter of fact the whole staff is great. I like them so much I now am switching to this office for my husband and I. My daughter got her braces here and the Ortho staff are just as kind and relatable. It feels genuine.

Kamatchi Anbazhagan

Kamatchi Anbazhagan

21 May 2020

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Jeremy Palazzo

Jeremy Palazzo

18 May 2020

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Micheli

Micheli

17 Mar 2020

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Michael Roberts

Michael Roberts

04 Mar 2020

The staff and Doctors are awesome! I highly recommend this office!

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Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Michael Stivers

Michael Stivers

28 Feb 2020

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TINY BLADDER

TINY BLADDER

28 Feb 2020

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Angel Munguia

Angel Munguia

22 Feb 2020

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Thank you so much for rating us, Angel. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Parveen Joshi

Parveen Joshi

20 Feb 2020

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Star Lane

Star Lane

10 Feb 2020

Everyone including the dentist was professional. Worth the wait.

Tiana Garner

Tiana Garner

04 Feb 2020

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Brittany Pinkston

Brittany Pinkston

01 Feb 2020

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Thank you so much for rating us, Brittany. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
jo shmo

jo shmo

30 Jan 2020

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Sandy Guerrero

Sandy Guerrero

23 Jan 2020

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sharay faniel

sharay faniel

10 Jan 2020

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laureen collins

laureen collins

09 Jan 2020

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Kelley Olney

Kelley Olney

03 Jan 2020

I just went in for an exam and routine cleaning. Waited more than 30 min. Past my appointment time before I was seen. Xray tech. was quite good. Dentist did quick evaluation of my xrays said no cavities and great overall condition. However, instead of doing the cleaning, they brought in the sales/billing guy who discussed over $5300 worth of optional cosmetic procedures. When I told him I'd think it over, they said they'd run out of time and I'd have to make another appointment to return the following week for the cleaning! Really? Sales before service? Wonder how they'd feel if they brought their cars to the dealership for an oil change appointment, then never got it done because the salesman spent until closing time trying to sell them a new car? That would be the last place I'd ever buy a car.

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Thank you for taking the time to share your thoughts about the office! We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the options so you can choose a customized treatment plan that works best for you. I will definitely pass your feedback along and invite you to please contact us directly at feedback@westcoastdental.com to privately address your concerns due to HIPPA regulations. Sincerely, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Vanessa Resendez

Vanessa Resendez

03 Jan 2020

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Thank you so much for rating us, Vanessa. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Brandy Albornoz

Brandy Albornoz

27 Dec 2019

Great dental office

Lisa Manfredi

Lisa Manfredi

20 Dec 2019

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Jbond982

Jbond982

09 Dec 2019

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Mz LaLah W.

Mz LaLah W.

07 Dec 2019

I had an appointment at 10am i walked out at 1120am. Didnt see no one...

JJ Fan

JJ Fan

06 Dec 2019

I have an emergency dental pain and I went to West Coast Dental this morning. They take my visit right away. The people in there are really nice and the doctor is really professional (she is fast and always smiles). Most important is their price is very reasonable. I will definitely recommend West Coast Dental of Rancho Cucamonga to my relatives and friend.

susan lafergola

susan lafergola

04 Dec 2019

Very caring team. Wonderful staff.

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Thank you very much for sharing your experience. We are thrilled to read about your experience in our office. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Paul Valdovinos

Paul Valdovinos

03 Dec 2019

Great first time visit. The doctors take time to know you and and explain to the procedure.

Sidney Stephens

Sidney Stephens

02 Dec 2019

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A&B Transport

A&B Transport

16 Nov 2019

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Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Janet Torres

Janet Torres

09 Nov 2019

I feel like i get good honest work there. Keep it up and i will continue to come there. I also have recommended others to come there and they to like it there. Keep up the honest work

Erica J

Erica J

29 Oct 2019

Once they found out i could not afford treatment they were not as friendly. They brushed me off and seemed frustrated with my questions. I have found another dentist that will work with me on paying monthly payments to get my teeth fixed

Rosie Padilla

Rosie Padilla

29 Oct 2019

The doctor is AMAZING with children. I was expecting for them not to have any patience with crazy whining children ( my kids ) and they didn’t they are very Great. My kids loved the doctor and nurses.. Highly Recommend them definitely will keeping them even if I’m driving far

Naomi Sanchez

Naomi Sanchez

25 Oct 2019

Awesome dental office. Highly recommend to everyone. Super nice staff and very helpful. Ana especially helped make mine and my daughters experience for Ortho fast and easy. Thank you.

Selena Juliet

Selena Juliet

18 Oct 2019

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Nakesha Carpenter

Nakesha Carpenter

14 Oct 2019

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Jolyne Roberts

Jolyne Roberts

12 Oct 2019

Dr. Kakar is wonderful! Happy to say it was completely painless -- well, except the shots. Those are never fun. haha

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Dear Jolyne, thank you for the feedback. We are glad Dr. Kakar and the team has put you at ease and taken great care of you during your visit. We hope sometime in the future there will be a way where we won't have to use shots(haha) but for now we hope to bring you the best dental service possible. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of Racho Cucamonga

West Coast Dental of Rancho Cucamonga
Iskra Contreras

Iskra Contreras

09 Oct 2019

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Bobby

Bobby

03 Oct 2019

Told my dentist that she needs to hire ugly people,you all look like models.. very intimating...so only 1 star.. just kidding????

Jessica Estrada

Jessica Estrada

01 Oct 2019

I rushed in to west coast dental because I was in so much pain, I have a lot of anxiety with going to the dentist but the doctor was so sweet and helped calm my nerves, they worked with my schedule and helped get me out of the office as quickly as possible so I could pick up my kids from school, the front office is so amazing that when I went in for an adjustment they told me I needed some other stuff taken care of for my root canal but I had my 3 year old with me they didn’t even batt an eye they pulled up a chair for him gave him balloons and all the snacks he could consume, and when he got antsy and asked all kinds of questions the doctors and techs played along. I recommend west coast to anyone searching for a dentist.

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Dear Jessica, thank you for the feedback. We are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Shobhna Saini

Shobhna Saini

30 Sep 2019

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We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Linda Kouider

Linda Kouider

24 Sep 2019

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Maria Morro

Maria Morro

21 Sep 2019

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Scott Manion

Scott Manion

20 Sep 2019

This team, led by Dr. Lila, are absolutely exquisite! Extremely professional and thorough. I had two root canals done today and couldn’t be happier with their work and care. I’d recommend this office for anyone. Well done team and thank you for taking care of me. Cheers. -Scott M.

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Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Sincerely, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
G M

G M

17 Sep 2019

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Thank you so much for rating us, Karla. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Cynthia Ford

Cynthia Ford

14 Sep 2019

Excellent service, the doctor and the entire staff are very pleasant. 100% recommended.

Anna Melendez

Anna Melendez

14 Sep 2019

Everyone is always nice.

Benjamin S. S.

Benjamin S. S.

10 Sep 2019

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Catherine Manion

Catherine Manion

07 Sep 2019

Amazing dentist office and staff

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Thank you so much for your kind words, Catherine. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Torres Boys n Mom

Torres Boys n Mom

02 Aug 2019

Thanks for being so great to my boys and me with our teeth

EasyDream123

EasyDream123

02 Aug 2019

The staff were professional, friendly, efficient, and a pleasure. I don’t like going to the dentist, but this was one of the most pleasant experiences I have had. Customer service was on another level. Everyone was smiling and appeared to enjoy what they do. Great experience!!!! Easypeasy!!!!!!!??

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Dear Eric, thank you so much for your kind words and for taking your time in leaving us a review. We take pride in our customer service and we are glad that we were able to serve you and meet your expectations. We look forward to seeing you again. ? Sincerely, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Jesus A

Jesus A

19 Jul 2019

Let me start by saying this place is the best dentist I've been to. From the receptionist to the dentist are so nice and respectful. I would recommend this place to a lot of people. When in to remove a wisdom toothe and there was no pain at all. Thank you West Coast Dental for everthing.

Blanca Alvarez

Blanca Alvarez

14 Jun 2019

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Thank you so much for rating us Blanca. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Salvador Lopez

Salvador Lopez

13 Jun 2019

Great service

Maria Padilla

Maria Padilla

07 Jun 2019

Great service! All the staff is welcoming. I recommend them highly.

Sally Mosley

Sally Mosley

05 Jun 2019

My husband and I had a cleaning appointment today scheduled for 3& 3:30. Weren’t called in until 4 & 30. Had an X-ray then waited until I got a nurse attention at 5! Just sitting waiting in the room. Told her I was leaving and also my husband. That was way to long to sit and wait for my teeth cleaning. With no one coming to tell me what and why it was talking so long to see me and my husband...The receptionist said she would make another appointment just for teeth cleaning??? That is what I thought I was going to have. I hope this won’t happen again!!

Jerry Christeningson

Jerry Christeningson

01 Jun 2019

They're always super friendly and fast.

karley torok

karley torok

25 May 2019

They were very nice, but I could not get anything treated due to them not contacting my insurance company today. I was not even able to get a teeth cleaning. This dentist made me feel so much better than my old dentist. Will never go back to her. This dentist was very informative, and cares about the patient. Would come back here again.

Ana Mendoza

Ana Mendoza

23 May 2019

Quick and painless

Jason Krueger

Jason Krueger

19 May 2019

They saw me on a Saturday for an emergency, were super helpful. I really appreciated their time and effort to help me.

S Brannon

S Brannon

11 May 2019

Finally found a dentist I like. They are professional and friendly. I feel my well being is their priority. Would recommend them wholeheartedly.

Megan Boling

Megan Boling

11 May 2019

I take my oldest here for braces and have been very happy with the orthodontist and his staff. I have also taken my 8 year old and they were very sweet with him and he felt very comfortable. I have had work done here myself as well and have been very happy with the dentist and her assistants. The staff is professional and courteous. I love that they take my insurance and send text reminders for upcoming appointments. The facility is very clean and things are very organized. For the most part, they get us in and out with minimal waiting. I'm so happy that we have found somewhere that can treat the entire family in one place and would definately recommend them to others.

Nathaly Alamo-Vasquez

Nathaly Alamo-Vasquez

07 May 2019

The facility is very clean and everyone is welcoming.

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Thank you Nathaly. We strive to make your visits to our office as comfortable as possible. We are extremely happy your experience was smooth. Thank you again and see you soon. West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Dan Rees

Dan Rees

04 May 2019

I was happy to discover that West Coast Dental opened a brand new office in Rancho Cucamonga since I previously used West Coast's Los Angeles office. The facilities are first rate and modern. All of their equipment is up to date. All of their staff are patient, congenial and friendly. Their hours make it possible for most anyone to get appointments that work well with busy life schedules. This staff is not "pushy," by that I mean there isn't a hard sell to sell a laundry load of procedures. I have Dr. Kakar. She is amazing! She's very professional and takes time to explain each process and treatment that is being used. She has a very gentle touch and kind sense of humor. This is a very compassionate and understanding dentist.

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Hello Daniel, Thank you very much for taking the time to share your experience, and for choosing us as your dental office. Your review will help others when searching for a dentist in the City See you soon. West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
John Bell

John Bell

03 May 2019

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Thank you so much for rating us, John. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
BAKHTINISO NASRIEVA

BAKHTINISO NASRIEVA

26 Apr 2019

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Dear Bakhtiniso, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction and service as top priority and we are committed to our patients. It is customers like you that make our job wonderful. We look forward to treating you again! Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
sal Lopez

sal Lopez

24 Apr 2019

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Dear Sal, thanks for taking the time to share your opinion with other community members. We take pride in giving outstanding service to every customer and we're happy to receive your appreciation. We look forward to seeing you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service! Cheers, West Coast Dental of Rancho Cucamonga

West Coast Dental of Rancho Cucamonga
Kittty Hite

Kittty Hite

10 Mar 2019

I find your shakedown of the elderly a real shame. My father came in for a re-line and you told him that he would have to buy new dentures from you guys because you don's work on other dentist work. I have never in my life heard such a thing. Well then you can't refill a filling that fell out, replace a crown or bridge? That is the most ridiculous thing I have ever heard of. Unless your employee at the front desk didn't know what she was talking about. Shame on you and your office trying to take advantage of a elderly person.

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Dear Kat, thank you for giving your time to provide feedback about your experience. We do our best to put our patients at ease and help them understand recommendations using photos and xrays. We can assure you that we always honestly diagnose treatment in line with the standards of care outlined by the Board of Dentistry. Our doctors do believe in preventative care and give patients diagnosis as they would for their own family. If there is anything we can do to answer your questions on dentures or help with future dental needs, please contact us anytime at feedback@westcoastdental.com.

West Coast Dental of Rancho Cucamonga
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Contact

7210 Day Creek Boulevard, Suite 110

Rancho Cucamonga, California 91739

909-803-1111

WCDCustomerService@westcoastdental.com
Hours

Mon - 9:00am – 7:00pm

Tue - 9:00am – 6:00pm

Wed - 9:00am – 6:00pm

Thur - 9:00am – 6:00pm

Fri - 8:00am – 5:00pm

Sat - 8:00am – 4:00pm

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Contact Us
(619) 535-6443
info@adratings.io
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