9050 Whittier Blvd, Pico Rivera, California, 90660
WCDCustomerService@westcoastdental.com
562-456-1111
West Coast Dental & Orthodontics of Pico Rivera: Where Family Smiles Come First
At West Coast Dental & Orthodontics of Pico Rivera, we redefine dental care with a blend of advanced technology, personalized attention, and a warm, welcoming environment. Whether it’s a child’s first dental visit or a full smile transformation for an adult, we provide complete care under one roof—tailored to every stage of life.
Your One-Stop Smile Destination in Pico Rivera
Our multidisciplinary dental team is equipped to handle all your oral health needs, offering a wide range of services in one convenient location:
Preventive Care for Lifelong Smiles
Stay proactive with thorough exams, low-radiation digital X-rays, professional cleanings, fluoride treatments, and sealants.
Cosmetic Enhancements with a Personal Touch
Brighten your smile with custom veneers, safe teeth whitening, and full cosmetic makeovers designed just for you.
Restorative Dentistry Done Right
From natural-looking fillings to dental implants and full-mouth rehabilitation, we bring strength and function back to your smile.
Modern Orthodontic Solutions
Straighten teeth discreetly with Invisalign® or explore traditional braces and Clarity Aligners for a perfect fit at any age.
Gentle Pediatric Dentistry
We make dentistry fun and fear-free for children, ensuring positive habits start early in a kid-friendly setting.
Oral Surgery & Root Canals Without the Stress
Receive advanced treatments like wisdom teeth removal and endodontic therapy with expert hands and a calm approach.
Emergency & Sedation Dentistry
Dental pain doesn’t wait—and neither do we. Get same-day urgent care and sedation options to keep you comfortable.
Insurance Made Easy, Financing Made Flexible
We work with most PPO and HMO plans, welcome Denti-Cal, and offer budget-friendly payment options through CareCredit. Our team is here to guide you through every step—no surprises, just support.
Discover the Difference in Pico Rivera
When you walk through our doors, you’ll find more than just dental services—you’ll find a team that truly cares. At West Coast Dental of Pico Rivera, your comfort and oral health are our top priorities.
Schedule Your Visit Today
Call us or book online and see how simple, affordable, and compassionate dental care can be—right here in Pico Rivera.
Richard Trejo
Thank you for your kind words! We're happy to hear that Andrea and Dr. Kim provided great care for your baby at West Coast Dental of Pico Rivera. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Pico Rivera
Sonia Santos
I’ve come here before but this is my first time getting my cleaning done by Andrea and hands down will be asking for her again ! She made me comfortable and kept making sure I wasn’t in any pain and teeth feel very nicely cleaned with no soreness ! Ask for Andrea for your next cleaning !
Thank you for your kind words! We're happy to hear that Andrea provided you with a comfortable and thorough cleaning experience at West Coast Dental of Pico Rivera. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Pico Rivera
Coty Sifuentes
AWESOME CUSTOMER SERVICE, FRIENDLY. ITS SO COMFORTABLE BEING DENTIST OFFICE WHERE THEY ANSWERED YOUR QUESTIONS. MAKING THE PATIENTS FEEL COMFORTABLE
Thank you for your wonderful review! We're glad you felt comfortable and had your questions answered by our friendly team. - West Coast Dental
West Coast Dental of Pico Rivera
We greatly appreciate this and look forward to seeing you again very soon! - West Coast Dental
West Coast Dental of Pico Rivera
Thank you for your kind words! We're happy to hear you had a positive experience with our friendly and professional team. - West Coast Dental
West Coast Dental of Pico Rivera
Jeff Lamb
Ali and Alyssa were of great help and really cleaned up my gums and teeth within a reasonable timeframe
Thank you for your kind words! We're happy to hear that Ali and Alyssa provided you with excellent care. - West Coast Dental
West Coast Dental of Pico Rivera
T.S 409
I can only speak on my experience, I was having a dental emergency on a Saturday and not only did they expect me as a new patient in record time they got me an appointment and truly made me feel understood and helped me with the tremendous amount of pain I was in the staff was amazing and caring, I will definitely be making this my permanent dentist.
Thank you for your kind words! We're happy to hear that our team was able to accommodate you quickly and provide the care you needed during your dental emergency at West Coast Dental of Pico Rivera. We look forward to being your permanent dental care provider! - West Coast Dental
West Coast Dental of Pico Rivera
Thank you for your kind words! We're happy to hear that our team provided you with a friendly and skilled experience at West Coast Dental of Pico Rivera. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Pico Rivera
Thank you for your kind words! We're happy to hear that our team provided you with a friendly and skilled experience at West Coast Dental of Pico Rivera. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Pico Rivera
Leticia Zuniga
My experience was amazing starting from the front desk was very friendly x ray department Gaby was great Dr Kim and Andrea RDA is amazing team. Dr was very informative and very patient , will make Dr Kim my future dentist thank you West Coast Dental Pico Rivera
Leticia, thank you for your kind words! We’re glad to hear you had a great experience with Dr. Kim, Andrea, and the rest of our team. We appreciate your trust in us and look forward to being your dental care provider. - West Coast Dental
West Coast Dental of Pico Rivera
Mariana Tejeda
All staff was very professional and friendly. Dr. Kim went over my concerns and had a great experience. Definitely recommend this place
Thank you for your kind words and recommendation! We're happy to hear that Dr. Kim and our team provided you with a professional and friendly experience at West Coast Dental of Pico Rivera. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Pico Rivera
Rachelle Hurley
Andrea is the best hygienist ever, this office has a very nice de that too. Dr. Kim!
Thank you for your kind words! We're happy to hear that Andrea and Dr. Kim provided you with a great experience at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Jasmin “JazzyLo” Lopez
I'm happy with my visit. They're so helpful when it I have a concern about my teeth.
Sundee Zepeda
I had been going to west coast in baldwin park staff and dental dr rude only wants your money so I tried pico rivera different atmosphere big difference very nice with emphpty always great nice especially jessica but today visit was super great started with Joseph xray,than the dr who was super nice didn't try to sell or up any services not needed, than gabby who came in to tell me what my insurance would cover and and work with me very friendly nice, and jessica again who helped with the deep cleaning explaining the procedure super friendly that young lady very knowledgeable answering all my questions with no hesitation while waiting for dr kudos to jessica than I was done and Erica helped with schedule my appointment for a follow up she was very nice friendly taking her time with me making sure my file was current so I ended up schedule appointment for my husband who never wanted to go back cause he did have a horrible experience in baldwin park west coast dental office with Brenda and dr jorge they wanted to give him dentures for 20,000 he went to another dental office on hacienda all they did was give him a partul that ended up costing $140.00 thank god because they would have pulled out all his teeth this was back in 2022 fyi always get a second opinion so now we will see how his first visit goes in pico rivera I'll keep you all posted
Thank you for your detailed feedback. We are pleased to hear that your experience at our Pico Rivera office was positive and that our team, including Jessica, Joseph, Gabby, and Erica, was able to provide you with the care and attention you deserve. We pride ourselves on offering honest and comprehensive treatment, and we’re glad to know that you felt comfortable and well-informed throughout your visit. We look forward to continuing to serve you and your family, and we appreciate you recommending us to your husband as well. - West Coast Dental
West Coast Dental of Pico Rivera
Joyce Mayorga
Tony and the staff are very kind and down to earth. I feel comfortable coming here feels like family.
Thank you for your kind words! We're happy to hear that Tony and our team made you feel comfortable and at home at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Silvia Calderon
Great service I been bringing my son since he was 1years old for his checkups and he loves coming here. The dentist workers make him feel comfortable and there hasn't been no problems at all. Thank you for keeping his smile looking good.
Thank you, Silvia! We greatly appreciate your review.
West Coast Dental of Pico Rivera
rhythmixmymy
It went out smoothly. The staff from check in, xray, consultation were very nice. The dentist was very good on explaining my condition and how to treat them. The other dentist who did my teeth cleaning was very good as well. To the very end, I got an appointment right away for my next one. Thanks.
Thank you for your kind words! We're happy to hear that you had a smooth and informative experience with our team at West Coast Dental of Pico Rivera. We look forward to seeing you at your next appointment!
West Coast Dental of Pico Rivera
Susan Garcia
Thank you to my doctor Nathen Kim , he made me smile again. All to the staff you all are wonderful..
Thank you for your kind words! We're happy to hear that Dr. Nathen Kim and our team made you smile again at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Angelica Villalobos
Everyone was just so awesome I felt comfortable and safe and everyone was so nice and attentive I will recommend this Dental Office to family and friends everyone thank you so much I feel way better??
Thank you for your kind words and recommendation! We're happy to hear that you felt comfortable and safe with our attentive team at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Thank you for your kind words! We're happy to hear that Dr. Kim provided you with a patient and amazing experience at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Agripina Brenda Debora Pulido
Got my daughters check up today with Dr.Ali, Dr. was very polite he explained the treatment and all options. Overall the wait time was reasonable and great customer service would highly recommend my family and friends
We're thrilled to hear you had a fantastic experience with our doctor! Thank you for your kind words and for recommending us to your family and friends.
West Coast Dental of Pico Rivera
Dominique Lopez-Alaniz
I use to come here for years but they just regressed over the years. It’s ridiculously insane how long the wait time is just for a regular check up, cleaning. Even when arriving early the wait time is from 3-4 hours they will have you waiting in the lobby before even getting a chair. Then when you go in you are still waiting another hour for a doctor. On top of that I felt like the doctor here was already telling me I needed work done and always wanted to put crowns on me. I went somewhere else and no crowns were needed. So that tells me enough. So unless you want to wait 3-4 plus hours of your time don’t come here. They over book people and seems like they will always tell you “sorry we’re a little behind today” but you’ll hear them tell you that all the time and they will never have a room available.
Vicky R.V
I came in for my deep cleaning today with the hygienst Jung,Kim and he is very gental but at the same time he makes you feel very comfortable and great customer service will be coming back with him with my cleanings.
Thank you for your kind words! We're happy to hear that Jung Kim provided you with gentle and comfortable care during your deep cleaning at West Coast Dental of Pico Rivera. We look forward to seeing you again for your future cleanings!
West Coast Dental of Pico Rivera
David Guzman
Now coming for the first time and the customer service was excellent Dr. Kim and the assistants very friendly I recommend thanks Brenda for the appointment
Thank you for your kind words and recommendation! We are happy to hear that Dr. Kim and our team provided you with excellent service at West Coast Dental of Pico Rivera. We hope to see you again.
West Coast Dental of Pico Rivera
Stephen Garcia
Been here since 8:56 AM They always call patient before me They called six patients before me Never come, never come to this office
Hi, we apologize for the long wait and the inconvenience it caused during your visit. Thank you for your feedback, and we are working to improve our scheduling and patient experience.
West Coast Dental of Pico Rivera
Yamilet Soto
Thank you to all staff for such a welcoming environment. From the moment I was greeted to when I left the office I felt welcomed by all staff. Thank you Gabby for explaining all of my dental treatment with full clarity and Brenda for explaining cost for braces. Will definitely recommend all my family and friends to this office.
Thank you for your kind words and recommendation! We're delighted to hear that our team provided you with a welcoming and informative experience at West Coast Dental. We look forward to seeing you, your family, and friends soon!
West Coast Dental of Pico Rivera
Thank you for your kind words. We're glad to hear that Dr. Ali and our team provided you with a satisfactory experience. We look forward to seeing you again at West Coast Dental!
West Coast Dental of Pico Rivera
silvia barahona
Thank you very much to the entire office for my dental treatment. I am extremely happy and grateful to Dr. Ali, Jessica, and Gaby for all their help.
Thank you for your kind words. We're glad to hear that Dr. Ali, Jessica, and Gaby made your dental treatment a positive experience. We hope to see you again at West Coast Dental in Pico Rivera!
West Coast Dental of Pico Rivera
Jason Ruiz
I've been coming here for a few years now, and nothing but the best from them over here. I just came from a cleaning and Tony really knows his stuff, and does his best to make you comfortable. I also got an extraction last week, and the doctor walks you through exactly what he's doing and it really helps putting the mind at ease, ended up being painless. Thanks everyone!
Thank you for your kind words! We're thrilled to hear that Tony and our doctor made your visits comfortable and painless. We look forward to continuing to provide you with the best care!
West Coast Dental of Pico Rivera
Ken “KENDO” Marrero
Five stars for the whole staff! They are all professional! I recommend them
Thank you for your kind words and recommendation! We're thrilled to hear that our team provided you with a professional experience. We look forward to seeing you again!
West Coast Dental of Pico Rivera
esther chinchilla
The scheduling in this office is so bad. My son went in last week and we waited 2 hours for an x-ray and he was scheduled for today at 9 am and was told not to eat anything and been waiting almost 2 hours and every time we ask for an update they say there’s one patient before him. He is a kid, how are you going to schedule a kid to go in at a certain without eating and have them wait hours. This is really bad.
We apologize for the long wait and the inconvenience it caused your son during his visits. Thank you for your feedback, and we are committed to improving our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Pico Rivera
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Pico Rivera
Adrian Palomino
Great visit, Tony was very informative and educational during my cleaning. The doctor was also awesome, he fixed my cavity and I never felt a thing.
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Pico Rivera
Roxana Frias
Very bad service, they leave you waiting too long, and they worry more about getting your signatures and they only have one doctor ?my experience was very bad
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com with your contact information. We look forward to hearing from you soon.
West Coast Dental of Pico Rivera
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of Pico Rivera
Nila Espinoza
My visit at West Coast was excellent. Hygienist Young Kim did an amazing cleaning. I recommend this office.
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Pico Rivera
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
Thank you for your kind words and recommendation! We're happy to hear that you had an amazing experience with our doctor at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Thank you for your recommendation and for highlighting our service and the doctor. We hope to see you again soon!
West Coast Dental of Pico Rivera
We appreciate your positive feedback and are thrilled to hear that you had a pleasant experience with us. Thank you for choosing West Coast Dental, and we look forward to seeing you again!
West Coast Dental of Pico Rivera
Thank you for your kind words! We're happy to hear that Dr. Nathan and our staff provided you with an excellent experience at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Thank you for your kind words; we're thrilled to hear you enjoyed our visit at West Coast Dental!
West Coast Dental of Pico Rivera
susan diaz
Thank you Dr Ali and team for helping me after 20 years of being terrified you guys gave me such wonderful hospitality.
Thank you for your kind words! We're happy to hear that Dr. Ali and our team provided you with wonderful hospitality and helped ease your fears at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Cindy Sommers
Amazing Dr. Terzian he placed my implants didn’t feel a thing amazing team and Brenda and team are always super friendly and helpful
Thank you so much for your review! We're thrilled to hear that our amazing staff made you feel comfortable throughout your treatment. We take pride in creating a welcoming environment for our patients, and it's wonderful to know that we succeeded with you. We appreciate your loyalty and look forward to serving you during your future appointments. Thank you for considering referring your friends and family; we'd be delighted to welcome them as well.
West Coast Dental of Pico Rivera
I'm sorry to hear you've experienced some issues with wait times. We understand our patients' time is valuable, and we do everything possible to minimize these types of incidents. Once again, we apologize for the wait and are doing everything possible to minimize excessive wait times in the future.
West Coast Dental of Pico Rivera
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Pico Rivera
diana torres
My experience today visit with my kids was very excelente we’re very helpful and good with kids very profesional.
Thank you for your kind words! We're happy to hear that our team provided you and your kids with an excellent and professional experience at West Coast Dental of Pico Rivera. We look forward to seeing you again!
West Coast Dental of Pico Rivera
Raul Soto
Expect 3 hours of waiting time. Enough said. Find something else to do with your precious time. And I'm not even the patient. And a couple years later, nothing has changed. They take pride in wasting people's live 4-5 hours at a time. Painful.
Thank you Raul for taking the time to leave a review. We are sorry to hear that you had a negative experience with our office. We understand that waiting for extended periods of time can be frustrating and we apologize for any inconvenience this may have caused. We strive to provide efficient and timely service to all of our patients and it seems we fell short of this goal in your case. We appreciate your feedback and would like to assure you that we take this issue seriously. We will review our processes and procedures to identify areas for improvement to ensure that we are providing a better experience for all of our patients. Thank you again for sharing your concerns with us. If there is anything else we can do to assist you, please don't hesitate to reach out.
West Coast Dental of Pico Rivera
Evangelina Baez
Very good my visit now Dr. Kim very hungry and friendly if I constantly recommend West Dental of Pico Rivera.
Thank you for your recommendation and we are pleased to know that your visit with us was pleasant. We hope to see you again at West Coast Dental.
West Coast Dental of Pico Rivera
Jerry G
DO NOT GO HERE !!! This is absolutely the worst dentist and dental office in Pico Rivera.2nd time I had to walk out because they left me sitting in a dental chair for over 2 hours,Went in for a extraction of a cracked tooth on sat so I can have good time for the the 4th of july.They ruined that.Never even saw what the dentist looked like.Horrible service.Not even worth 1 star.This dentist is too cheap too hire another dentist.FA
We apologize for the long wait and the inconvenience you experienced during your visit. Thank you for your feedback, and we are committed to improving our service and scheduling. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Pico Rivera
Adrian
They really expect you to wait over two hours every single time you come here. Even if its just for a cleaning. And best believe while you wait they try to sell you every item and procedure they offer. Do your research and find a private office i stead of coming to the wal mart of dental offices. At least they have face painting and animal balloons while you wait ! ?
We sincerely apologize for the wait times you've experienced, and for any discomfort our marketing efforts may have caused. We appreciate your feedback as it helps us improve. Please send us your contact information at this email so we may do our best to further resolve this issue - info@westcoastdental.com
West Coast Dental of Pico Rivera
Javier Murillo
Waiting time needs to be reduced at this location. It is ridiculous how every time my daughter has an appointment, we still have to wait 1 to 1 1/2 hours to see a hygienist. And if x-rays are needed, your visit will be extended for more than 2 hours long to then be scheduled to come back another day to receive a regular cleaning. From experience, other offices perform x-rays and teeth cleaning withing the same day and in less than an hour. Either increase staff or stop over scheduling patients.
We apologize for the long wait times and inconvenience during your daughter's visits. Thank you for your feedback, and we are committed to improving our scheduling and patient experience. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Pico Rivera
Julie Miranda-Barragan
Very bad service! Arrived at appointment time 9:00 am waited 4 hours left at 1:00pm I kept asking why so long of a wait they told me it was due to me filling out my paperwork poor excuses.. the dentist even said he was overbooked
We apologize for the long wait and the inconvenience you experienced during your visit. Thank you for your feedback, and we are committed to improving our scheduling and patient experience.
West Coast Dental of Pico Rivera
We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.
West Coast Dental of Pico Rivera
William Zapeta
Very bad experience, I had an appointment at 2 in the afternoon, I arrived 10 minutes early, I even filled out the online forms so that the appointment would go faster but inexplicably after having had the x-rays done they left me waiting for more than 2 hours until I got tired of wait until I get up and I left. They even asked me to wait longer. I lost almost 4 hours of work because of these stupid people who don't care about other people's time.
We apologize for the long wait and the inconvenience you experienced during your visit. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Pico Rivera
Thank you for your kind words; we're thrilled to hear you had a comfortable experience with our team at West Coast Dental.
West Coast Dental of Pico Rivera
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
Naresh Patel
I had worse experience with this location, we had asked them to make both upper and lower Dentures in March 2020 and they made Dentures after 6 weeks that were not correctly made and want fit. So when we called next day they claimed we did not you that paste to secure the dentures. However when we explained that it’s too big Dentist started to adjust with grinding out the higher spots and then without cleaning she was putting it in the mouth. Finally after 45 minutes she agreed that was not going to work so they took another impression and asked us to come in 6 weeks. But then they kept canceling the appointment so I requested the refund of $3950 and after 4 years I and still getting running around and they are refusing to refund the money. Even though I told them I have moved out of California and they are giving me all kinds of excuses. So if you want to get reaped of then use them
We apologize for the issues with your dentures and the difficulty in resolving the situation. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Pico Rivera
VR VR
Staff will lie to patients to con them into contracts and not fulfill the contract unprofessional behavior and over priced compared to other dental clinics
yolanda madrigal
Excellent service from Tony. He was very patient with me, and the ladies at the office were all very friendly. I highly recommend this office. Thank you! This is my first visit, and I had no problems. I didn't have to wait like I've had at other offices. 100% recommended.
Thank you for your kind words and recommendation! We are glad to hear that Tony and our team provided you with excellent care at West Coast Dental of Pico Rivera. We hope to see you again.
West Coast Dental of Pico Rivera
Thank you for sharing your experience!
West Coast Dental of Pico Rivera
Katy Parra
I went to the dentist today and had a great experience when they delivered my bridge Tony and Dr Ali were great I will definitely see them again
We're pleased you had a pleasant experience with our dental office. We appreciate you choosing West Coast Dental, and we look forward to serving you again for your dental needs.
West Coast Dental of Pico Rivera
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Pico Rivera
Gabriela Acosta
Had my cleaning done by Tony today, he made me feel comfortable and made my visit pleasant. Thank you Tony.
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Marvin Juneyoung Kim
Made me wait 20 minutes to ask for ID and insurance card, took another 30 minutes to tell me that they can’t see me because my insurance is pending. It would have been nice if they checked my info right away and told me so that I don’t have to waste my time.
We are reaching out to you to say we hope all is well, and we're wondering if anyone from our team has reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Maxine Garrett
Tony was professional & friendly. My dental visit was easier than ever. My teeth feel clean & I know my mouth is healthier.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Isabelle Martinez
My dentist assistant Tony did an amazing job he talked me through every step of my treatment and ensured I was comfortable throughout its entirety!!
Maribel Palacios
Amazing customer service. Dr.Doane is amazing along with Grace and Annette ! Everyone was so friendly and caring! You’re not just a number! My experience was beyond what I expected and I am very thankful ?
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Maria Alvarado
Excellent work by assistant Tony and Dr. Doane and the entire office as well.
Our team appreciates your kind words! We pride ourselves on our exceptional customer service skills and are so happy to hear we were able to help you.
West Coast Dental of Pico Rivera
Isaac Diaz
Tony was a very big help with the whole thing and kept me calm and relaxed the entire time very good place would definitely recommend
Thank you for your kind words about our team! Our top priority is to make our patients feel safe and comfortable while under our care. We are so happy to hear you had a great experience with us and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Janell Lopez
Thanks so much to Jessica for helping me feel confident in my smile even though it’s a temporary one. Can’t thank you enough and a big thank you to Dr. Talwar. I could cry happy tears.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Jess Gonz
Take to.. long.. waited a hour and a half and all that got done was X rays, I walked out telling them I got to go , I’ll have to reschedule but no I’m going somewhere else . This is not the first time. I don’t have time to be sitting and waiting forever..
We apologize for the long wait and the inconvenience it caused during your visit. Thank you for your feedback, and we are committed to improving our scheduling and patient experience. - West Coast Dental
West Coast Dental of Pico Rivera
Jeanette Espinoza
I had excellent customer service. They are very nice, very helpful. Give you all the information you need for your work that needs to be done I highly recommend this office to everyone of all ages. Jessica has been very informative and helpful.
Jessenea Pacheco
I am always completely taken aback by the level of professionalism you exhibit, Dr. Romit and his assistant Jessica. I feel well cared for every time I come in and the weekend songs and jokes which is why I would never go anywhere else! Thank you so much for your continued excellence.
Mariah Layman
Jocelyn set up appointment for my child and she was so fast and thorough. Very nice lady.
Jose Perez
I love the way she treat me and did the work she’s very good at what she do appreciate that and thank you, Jessica
We appreciate you for entrusting West Coast Dental for your oral health needs. We look forward to serving you again, and we wish you continued dental health!
West Coast Dental of Pico Rivera
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Pico Rivera to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
natalie gomez (mommybarbiegirl08)
I just got my cleaning done here. The dr. Ali was my doctor. He is super funny outgoing his assistant Valerie is so sweet recommend??
Thank you Natalie for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Pico Rivera to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health, and we look forward to seeing you again!
West Coast Dental of Pico Rivera
Brittany Rangel
Amazing staff, so helpful and kind! Front desk are great, Dr. Ro and Annette are by far the best duo!
Elizabeth Rosa Garcia
I went in there with a tooth missing an came out with a tooth ...Dr. Martinez is so understanding all the staff is caring I would definitely recommend my family an friends
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
Thank you Emily for taking the time to let us know how we did. Thank you for choosing us to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Pico Rivera
Regina Legarreta
Best Dentist ever! They were all so nice and patient and made me feel so comfortable considering it's a dentist ? I would recommend to everyone! Dr Talwar, his assistant Annette and Brenda thank you so much from the bottom of my heart! Dr Talwar is nice to look at and his axcent is hot ? lol
Hey Regina, we sincerely appreciate your kind words and recommendation! It warms our hearts to know that you had a positive experience with us and that our team made you feel comfortable during your visit. Providing a friendly and patient-centered environment is essential to us, and we're glad we could achieve that for you. Thank you for your support and for choosing us as your dental care providers. If you have any further dental needs, don't hesitate to reach out. We're here to help with a smile! ??
West Coast Dental of Pico Rivera
Hello, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you at your next appointment! We wish you continued dental health!
West Coast Dental of Pico Rivera
austin 8112
Dr. Ra is extremely friendly and affable. He and his staff do everything to make you feel as comfortable as possible, would highly recommend this dentist!
Margarita Gonzalez
Todays visit was pleasant to be there, very polite and professional staff from the doctor to everyone that took care of my need. X rays, Doctor, Dr. assistant and financial advisor. Receptionists Sorry I only remember Vanessa, and Natalie names
Aria Song
Today, I had a very positive experience at Western Dental Pico Rivera. The Dentist and staff were very patient and kind answering all my questions. Thank You.
Thank you very much from West Coast Dental Family
West Coast Dental of Pico Rivera
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Esby Arroyo
My mother and I are so happy with this location. The ladies and mothers dr are very friendly, helpful, professional and most importantly respectful. thank you all for always making us feel so welcome.
Inez Guerrero
Appointment at 11, didn't get called in until 12. Nothing started until also 1245. The service here needs major improvement
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We would value the opportunity to help resolve this situation. If you could please email us at info@westcoastdental.com with your information and an office manager will reach out to you regarding this matter. Once again, we are sorry for any inconvenience this may have caused, and we hope to hear from you soon. Thank you.
West Coast Dental of Pico Rivera
lupe barron
For one, if you walk in a dental office in pain and they are about to close the Law states you have the right to be seen and resolve your medical issue. They can NOT deny you. Peace to all!
Mary Jimenez
I called this dental office because it is open on Saturdays. The appt was for my 88 year old mother who had a tooth ache. The dental office did a complete checkup, but didn't really focus on the main reason we were there, which was the tooth ache.The original cost for the dental treatment plan was over $15k, but with the discount was over $9k. The wait time was over 2 hours and we were the only patients in the waiting room. By the time the dentist came to talk to us it was 3:45 pm and the office closes at 4 pm. No treatment was performed on this day. We won't be going back.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Rosa Curiel
Unfortunately, terrible service, I went to two appointments and canceled my work, I paid them, and that was two months ago and I still can't get a disbursement that they owe me.???
Daniel Rios
I would not come here I had an appointment at 7:00 am it was 11:00 am when they were barely going to get started on me. I CAME AT 7:00 AM AND IT WAS 11:00 AM AND THEY HADN'T EVEN NUMBED ME FOR THE PROCEDURE I WAS SCHEDULED TO GET DONE.
Maggie Lou
This is by far the worst dentist I’ve ever been too. I have a list of reasons; 1. There was a lot of fooling around between the assistant, so not very professional. 2. Told me everything I needed done on my teeth and continued to work on a tooth that didn’t need immediate work like the two chipped teeth that are causing me severe pain. Now I have three teeth with holes instead of two because they also messed up my unneeded inlay twice. 3. The Dr injected the numbing needle incorrectly and now I have tingling in my bottom lip… not normal. I do not recommend going here. They took my money ($700) and only caused me more pain.
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We would value the opportunity to help resolve this situation. If you could please email us at info@westcoastdental.com with your information and an office manager will reach out to you regarding this matter. Once again, we are sorry for any inconvenience this may have caused, and we hope to hear from you soon. Thank you.
West Coast Dental of Pico Rivera
Gefry Sarco
The staff and service at this location are great! The only issue I had was the long wait to see the doctor. It may be that they were short staffed.
Hello, we’re glad you had a great experience at our practice, and that our staff was able to meet your expectations. In addition, we sincerely apologize for the extended wait time you experienced during your appointment. We understand that your time is valuable, and we strive to provide efficient and timely service to all our patients. We apologize for falling short of your expectations in this regard. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you at your next appointment!
West Coast Dental of Pico Rivera
destinee Vargas
Schedules me an appointment I tell them about my wisdom tooth hurting they don’t even check about that only took an X-ray , and I never pay for a teeth cleaning ever or ever in my 5 years of having braces got asked for two cleanings with in the same year , all they worried about is if I was gunna pay the money or make a later appointment to get this done
Thank you David for letting us know how we did during your visit with us at West Coast Dental of Pico Rivera. We wish you continued dental health!
West Coast Dental of Pico Rivera
Thank you Denise for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Pico Rivera to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Pico Rivera
Maribel Guillet
I really loved this place. Friendly staff and doctor thoroughly explained everything
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon :)
West Coast Dental of Pico Rivera
Michelle Rivera
Very helpful and friendly especially Gilbert and dr gets strait to the point
Hi Michelle! Thank you for taking the time to leave a positive review. We're thrilled to hear that you had a great experience at our office. Thank you again for choosing us for your dental care needs. We look forward to seeing you at your next appointment. Wishing you continued dental health and happiness!
West Coast Dental of Pico Rivera
Jackie Ahumada
Not helping me at all I haven’t got my crown fixed over more then 6 months by west coast de tal in pico Rivera they just been ignoring me and neglecting everything.
Hi Jackie, we are so sorry to hear this was your experience with our office. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com so that we can look into this internally.
West Coast Dental of Pico Rivera
Patricia Quintanilla
Stay away from this place , I was waiting for 5 months to get approval to my insurance , but they never send to my insurance the approval papers , I call many times and always said that I have to wait ,. I call to my insurance and they told me that they never got any request from this dentist , I spoke with the Supervisor and they told me sorry but never send the request to my insurance!!!!
Hi Patricia, we are so sorry to hear this was your experience with our office. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com so that we can look into this matter internally. We hope to hear from you soon.
West Coast Dental of Pico Rivera
Mauro Medina
Stefanny was awesome! I've always had great experiences with West Coast Dental, and Stefanny adds to that as well. She's definitely a great conversationalist, and is very knowledgeable about her work.
Thank you for your amazing review! We're thrilled to hear that you had an awesome experience with our team member at West Coast Dental of Pico Rivera. We take pride in providing exceptional service. We appreciate your kind words and look forward to serving you again in the future.
West Coast Dental of Pico Rivera
Alexandra Hernandez Bribiesca
Staff was very nice and accommodating. I’m somewhat of a special patient that normally declines X-rays or specific procedures if it prevents me from pain or saves me some time if not medically necessary. The staff wasn’t rude or disrespectful, no change in service, no attitude or anything was applied to make me feel uncomfortable or unwelcomed due to my preference and I liked that a lot. Stefanny helped with my cleaning, did an excellent job assuring my comfort, and asked me keep her updated with my pain level or if I need a break, she even gave me these power rangers type of orange glasses that helped keep that bright light that’s usually blinding at a comfortable setting. Overall great experience. Appointment was at 3 pm, left at 5:57 pm which isn’t too bad considering it a busy Monday afternoon and being scheduled in for same day. The service provided was worth the wait.
Thank you for your positive feedback. We appreciate your kind words about our accommodating staff and the excellent service you were provided. We apologize for the longer wait time but are very grateful for your patience. We look forward to serving you again in the future, and we wish you continued dental health.
West Coast Dental of Pico Rivera
Cathy Montoya
I love going to this dental office everone is extremely friendly and helpful they care alot about there patients and they work with u on any type of schedule
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Joe Mendoza
As of late I’ve needed to visit this location more often for various reasons. One thing that would always keep me coming back is the friendly staff. Members like Stephanie are incredibly friendly, welcoming, and well versed when I have any questions regarding the health of my teeth. I always enjoy my conversations with her and my time here. I would certainly continue to recommend my friends and family to this location.
Thank you for putting your trust in our practice and our team thanks you for your kind words! We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Pico Rivera
Jamie
Today was my first visit, I really enjoyed the experience. The staff and dr.s were very helpful and truly concerned about my needs. I would definitely recommend this place for anyone that needs a dentist or an orthodontist. Thank y’all for everything
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon, Jamie!
West Coast Dental of Pico Rivera
Ayan Patranabis
Dr Khan was excellent. But the center struggled to manage appointments, had to wait for 1 hr more than booked appointment time to see the doctor, which is not acceptable.
We are so happy to hear this was your experience with Dr. Khan! Regarding waiting, we try our best to keep the wait time to a minimum, but sometimes dental emergencies happen, and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we are running behind schedule. We thank you for taking the time to bring this to our attention!
West Coast Dental of Pico Rivera
Isabel Perez
Everyone on staff helpful. They have a TV in the waiting room and balloons for the kids
Thank you for your kind words about our team and for putting your trust in our practice! We greatly appreciate this, and we hope to continue providing only the very best dental services to you for all of the future years to come! See you again very soon! :)
West Coast Dental of Pico Rivera
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.
West Coast Dental of Pico Rivera
Thank you, we hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Jasmine Vasquez
The dentist are great. But the wait time and customer service lacks! Waited an hour to even be seen for my little one. Then another 40 mins for the dentist to come in do the exam only to wait again for one of the assistants to do the rest. I saw so many people go in and out before my little was seen.
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Pico Rivera
We are so happy to hear you had a great experience with us, and we look forward to seeing you again soon!
West Coast Dental of Pico Rivera
jessica catalan
Great service very respectful on time with appt make the kids feel comfortable
Thank you for putting your trust in our practice. We hope to continue providing the best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Tony Gomez
WORST DENTISTRY EVER. THERES ROACHES, STAFF IS EXTREMELY UNPROFESSIONAL. DO URSELF A FAVOR N SEEK ANOTHER DENTIST!!
Hi Tony, we are so sorry to hear this was your experience with our office. We take our patient's feedback seriously and we would value the opportunity to hear from you in detail, if you could please email us at info@westcoastdental.com we would greatly appreciate it. Once again, on the behalf of our office, I'd like to apologize for the less than exceptional experience you've had.
West Coast Dental of Pico Rivera
Denise Venegas
My appointment was at 4pm didn’t get called in till 5:15pm they took 30 minutes just to take X-rays. Told me to go back to the waiting room because they’re was one person ahead of me and there was no rooms available.
Hi Denise. Thank you for taking time to leave us some feedback. We apologize for the delay you experienced during your recent visit to our office. We understand that your time is valuable and we strive to provide prompt and efficient service to all of our patients. We apologize for the extended wait time and the inconvenience it caused you. We are actively working to address any issues that may have contributed to the delay and improve our processes to minimize wait times in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
West Coast Dental of Pico Rivera
Audry Fernandez
Lack of communication between dentist and staff. Excessive wait time. Lack of consideration for comfort level of patients.
Hi Audry. Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent visit to our office did not meet your expectations. We apologize for any miscommunication that occurred during your visit. We understand that clear communication between our staff and dentist is essential to providing quality care to our patients. We are also sorry to hear that you experienced an excessive wait time during your visit. We will review our scheduling process to ensure that we are making every effort to minimize wait times for our patients. We take our patients' comfort seriously and we apologize if we fell short in that regard during your visit. We are committed to providing a comfortable and welcoming environment for all of our patients. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
West Coast Dental of Pico Rivera
Guadalupe Hidalgo
Long wait. Appointment was at 4:00pm and was seen till 6:10pm. Not going back.
Hello. Thank you for taking the time to leave a review. We're sorry to hear about the long wait time during your recent visit to our office. We understand that your time is valuable and we apologize for the inconvenience caused. We strive to provide prompt and efficient service to all of our patients, and we apologize for falling short of your expectations. We will take necessary actions to minimize wait times in the future and ensure that our patients are seen in a timely manner. We appreciate your feedback and we hope to serve you better in the future.
West Coast Dental of Pico Rivera
Catalina Sermeno
I'm seeing the dentist right now he just told me he's going to perform a miracle. This dentist has me feeling very positive. I'm hoping for the best. Thank you west coast dental
Hello Catalina! Thank you for taking the time to leave a review of your recent visit to our dental office. We appreciate your feedback and are pleased to hear that you had a positive experience overall. We are always striving to provide the highest level of care and service to our patients, and we are grateful for your honest feedback. We look forward to serving you again in the future and appreciate your trust in our team for your dental needs at West Coast Dental of Pico Rivera. We hope you have a great day!
West Coast Dental of Pico Rivera
Abel Ortega
I came in for a discomfort, the Miisses in the front desk Yesenia ,was very helpful called my insurance an had it transferred, thank you much again highly appreciate it. It's always welcoming there at West Coast Dental in Pico Rivera, Thank you Yesenia and Her Staff. I went in today for my teeth cleaning, I courtesy call today by a youday named Ari , I hope I spelled correctly , she took great care of aswell as the dentist doctor , thank you Ari for so very beautiful.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Rocio Mares
I feel they over price their services and the front office needs training on smiling and interacting with people
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Jenacie Soto
I have never experienced comfort at any dental office like the comfort and friendliness of West Coast Dental . Past dental visits with other dental facilities have been very traumatizing and cold. Thanks to West Coast dental I leave with a smile on my face and you can too .Give them a try you won’t regret.
Mary j Humphreys
Love the dentist he is wonderful and and British accent maktkaj3severything more pleasant
Jackie Rodriguez
I WOULD DEFINITELY NOT RECOMMEND THIS PLACE WHATSOEVER, THE RECEPTIONISTS IN THE FRONT ARE ABSOLUTELY RUDE. WHAT’S THE WHOLE POINT OF AN APPOINTMENT IF THEY HAVE YOU SITTING THERE WAITING FOR 2 HOURS. WORST EXPERIENCE I’VE EVER HAD. DEFINITELY NOT WORTH COMING HERE. WHAT’S THE WORST PART IS THAT THEY TELL YOU ONE PRICE AND THEN TELL YOU ANOTHER. CAN’T TRUST THIS PLACE.
Kathya Romero
Better service, more dentist, focus on staying on top of the appointments. I will be changing Dentist place as soon as my Insurance allows it.
Omar Laguna
Today I found out how it truly feels to be treated like a 5 star patient. Love the office and it's worth the trip from Monrovia to Pico. Make sure you get Dr. Ro since I believe his one of the best dentist and he talks to you like a friends and makes you feel like family.
Alyssa Herrera
I came in for my recall exam and the dr and the front office staff Natalie and Emily and the manager patty were very nice and welcoming. And the back office staff gilbert Jessica and arias as well.francisco did my cleaning and he did a very good job. Will be coming back again
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Cortez
Takes a bit to long to see the dentist. I am aware it is a saturday and it gets busy. The wait in the lobby is an hour long. Then u wait approx 35 to 40 mints to actually get service. Ive been coming here for the past 2 years and the only thing that has change is the Dentist and staff. They need to change the waiting time. It is very upsetting to have to wait almost two hours to get work done.
Hello and thank you for taking the time to bring this issue to our attention. On behalf of the office we would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future. Sincerely, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
Kristina Ching-Martinez
Front office staff is incredibly rude and their record keeping and organization skills are a joke. They treated my daughter so disrespectfully because they thought they could sue to her young age. The orthodontist on staff is great.
frances ss
Waited over an hour and when I was finally in a room the doctor and the hygienist came on and were flirting it was just awkward would not recommend worst experience
Elizabeth Cruz
I very comfortable with there service and I felt like I was in good hands I highly recommend them to anymore that would like to get there teeth fixed
FueledByRy
The dentist was very kind and knowledgeable; however this clinic is ridiculous. Waited almost 4 hours to be serviced. I think you can improve your clients’ experience by not overbooking so many appointments at the same time.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Pico Rivera
Javier Padilla
Improvement needs to be made on making sure patients don’t wait in the waiting room for more then an hour and a half. I’ve made two separate appointments to get a cleaning and needed to leave without a cleaning because Of poor time management in this facility. Honestly the worse experience at a dental office. Never again will I step foot in that family. The customer service is horrible as well.
Kobe Smith
This is the best dental service I ever got and I Recommend Jessica personally!! ?? ???
Vanessa Villa
Awful teeth cleaning service, hygenist wasnt even present, it was not a proper cleaning yet my insurance had to still pay for it, definitely dont like the male dentist either, said i needed 3 crowns when i 100% did not need that. He didnt even detect the 3 other cavities I ended up having. Total money grubber. Worst dentist ive been to by far
Jasmin Reyes
Thank you so seeing us with no appointment very grateful for seeing my babies on a short notice . Dr Bhagat awesome smile with her patients Explain all the procedures that were going to be done … I was blown away that my 10 year old was able to get his cleaning done by Jessica she’s so good with kids she takes her time and I can tell she loves her profession … she has the right words for them she knows how to get her patients to trust her … Also Big thank you to Omar for getting the X-rays done so fast and safe for both of my kids . Great customer service Friendly staff …. I appreciate everything you guys did today New patient
Jeanette Guerrero
I am very happy with the results of my new teeth and for the professional care from Dr. Bhagat and Berenice. I found a comfortable dental office I like. The whole staff is so friendly and very nice with everyone. I highly recommend WestCoast Dental for all your dental needs.
Nelson Aguilar
By not calling or texting me anymore... Worst Dental clinic ever.. Never coming back
Maria Reyes
Dentist was great. Staff were very friendly and professional. Especially Front office Miss Natalie G. You all are awesome!
Rebecca Morales
I would like to share that my brother and I got treated with respect and I truly appreciate that. He is down syndrome and he might not understand everything but the nurse and the dentist were very patient. From the Receptionist to the nurses and the dentist, all I want to say is thank you so much!!
Adriana Leon
The dentist can be a scary place. I had so much anxiety taking her in for fillings and extraction. Both times she came out with a smile! So glad we found them!
Berenice Heredia
Dr. Bhagat is very sweet I would recommend all my friends and family to go to her office.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
monica duque
My visit to Dentist today was 5 stars!! ☆☆☆☆☆ Jessica Medina was amazing and so detailed. She explained what she was doing in detail. Suggested some simple cleaning and mainance I can do daily. Her recommendations were very helpful and will go home and do. Front desk was super nice! Great customer service with a smile.?
yusuf durbar
Dr. Zainab bhagat along with her staff Jessica and Bernice did an amazing job with my dental needs. The staff is kind and takes great effort in making you feel comfortable and explaining the treatment and the steps required. Natalie and Cathy at the front desk were very helpful with my insurance coverages and questions I had. By far one of the best doctor and dental clinics I have been at.
Valerie Gonzalez
I wanna thank Jessica and DR.Bhagat, and Omar for giving me back a beautiful smile there work here is awesome I recommend all people to come here they really show u love
Sarah D
My partner and I have been coming here for the past couple of months and it has been great! Very friendly welcoming staff, very knowledgeable and understanding! Dr. Bhagat is a great dentist who is honest, detailed and caring. Jessica cleaning my teeth perfectly also. Will be coming back every 6 months and to get my wisdom teeth removed. Trusting this location with my teeth for future years to come.
Aliyah Larsen
The front staff is kind, but limited because they ARE constantly overbooked. Expect to wait a long time for an apppintment. They lost my retainers, delaying my appointment to remove my braces for 2 month, then my following appointment they canceled it without notifying me, delaying me another 2 months. Theyr'e scheduling is HORRIBLE. I would never recommend them.
Margo Herrera
I'm happy with West Coast Dental I talked to them they need it what I wanted to get done and I don't know what I'll say but I'm very very happy that West Coast Dental it's accepting my plan and yeah all nice and very happy with it
grace sanchez
Try listening and speaking to each other, care about the patient and not Just what you can bill the insurance.
Griselda P
I just read a comment from someone who said they will never return to that place. It is very bad service. They made me wait so long and they didn't serve me. I told someone I was going to pay cash. They told me no, to wait for the insurance. The only kind person is the glasses person. Too bad for the others. Right now I moved my 2 children to another clinic. Please learn to treat people. Don't judge by what you see. Don't discriminate. I think that woman thought I didn't have the money to pay cash, but I will never return to that place ever again.
Sinahy A
it is the worst place please people do not go to that place. Bad experience ever..
Charles M
Pulled up for a cleaning got taken care of by omar He is a beast answered all my questions as needed guy is quick to
Monica Vargas
I had a wonderful experience at the West coast dental in Pico Rivera. Most of the dental assistant's were very kind, friendly and helpful! Two that stuck out to me was Omar and Alyssa. They both made me enjoy the visit to the dentist! Would definitely recommend this place to family and friends.?
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Alejandra Perez
Staff is really friendly. The dentist was so sweet to my 6 year old. She explained the procedure to my daughter, always checking in to see if my daughter was comfortable. It was a typical dentist wait. Waiting room was full. Appointment was at 10am for my 2 kids. Left at 11:30am. One of my kids had a special cleaning done too. Positive experience.
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
Mayra Branca
Everytime I go I always wait about 2 hours only to get a room its usually another hour to be seen by the doctor. Today as soon as I got there I noticed the lobby was full, I asked if it will take longer than an hour or 2 to be seen I don't mind changing my appointment for another day. They assured me it will take no longer than about 30 minutes and there was only one patient ahead of me, so I waited. After 40 minutes and two patients later I asked again about the wait time. They again assured me it will be soon because again only one patient ahead of me. An hour later and four patients including a walk in are called in before me, I asked again about wait time this time they told me 3 patients ahead of me and I will be seen in about another hour. I asked multiple times about wait times and queue as to not waste my time and theirs. I didn't mind changing my appointment as I had told them as soon as I walked in. Horrible service.
Eduardo Ramirez
really enjoyed the service omar gave me, he had a strong carisma making me feel confident that he knew exactly what to do highly recomend this place
Marley Equiwa
I love this office! The new Dr’s Ali and Bhagat are very nice and and make me feel so comfortable in the dental chair! The assistant Alyssa is very helpful and made me feel welcomed.
Magdalena Martinez
Love the new Doctor Bhagat super nice and patient . Will recommend to all my family members
Paola Lopez
STAY AWAY from this place! Very unprofessional dentist and horrible service. I went in for a routine check up and standard clean and they ended up popping off a filling. They tried to hide it and refused to take responsibility. The dentist was talking to me like I was stupid and walked away when he knew I was right. I'm never going there again and I wouldn't trust them with my teeth under any circumstance!
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Pico Rivera
Gabriela Cedillo
Communication between receptionist and patient should always be respectful, your staff should accommodate patient needs and concerns especially if it's an emergency due to patients Healthcare needs also if we as the patient have spoken to the physician prior visit, also your staff should not lie on stating they will reach out to Dr to get his approval to accommodate and when us the patients see the doctor we ask him if he got the message he states he was never aware of the situation that's not okay... Staff should not tell patient " that sounds like a personal problem and we can't accommodate you because your pregnant." This is unfortunate that like this is working in the Healthcare field, they should be compassionate and respectful to patients...
Susan Romero
I felt my last visit was EXTREMELY unprofessional. I had to endure extreme pain and discomfort prepping my tooth for a crown, and as the Dr. Has my mouth fully numbed, including extra anesthesia that had ran out, they also ran out of cement mid procedure. I am feeling horribly anxious to have to go back and be subjected to the same traumatic prepping again a week later.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Pico Rivera
Michelle M
My first time ever coming to this dentist and let me tell u the dr is so nice and very professional working on clients teeth .alisa and gilbert have great customer service .for sure i will recommend my family and friends to come here
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Pico Rivera
Andria Aparicio
I love West Coast Dental the doctor and her staff are awesome they are friendly and caring and they always consider your financial situation and do the best they can to help you with treatment plans that are good for you. I would always recommend them to my family and friends ?
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Leticia Alvarado
The manager Yesenia in west coast dental in pico Rivera on Whittier Blvd needs to be retrained in customer service or replaced she is unprofessional with a bad attitude always has a mad face and raises her voice when asked a question she doesn't want to answer.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Swag Destroyer
First time !!! Nice personal I felt confident with the doctor !!! Clean and neat!!
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
S28
This office runs their patients through like cattle. They are too busy rushing they don’t pay attention to what they are doing. I needed two fillings and the woman conducting the filling put the numbing medicine on the wrong side, I had to reminder her what teeth needed filling. Then she jabbed the anesthetic needle immediately in my cheek without giving the numbing a chance to work. She rushed through the drilling not being thorough if the cavity was completely drilled out then smeared the silver filling and sent me on my way all within 10 minutes. I’m still spitting out remnants of the silver filling chunks because they didn’t bother to rinse out my mouth properly. Not only a poor job but also they were rude and inconsiderate of their patient in general comfort and checking in with me. The head dentist was scolding the interns right infront of me. Never going back here again.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Pico Rivera
Yanira Navarro
Bad experience. My daughter was waiting for more than an hour to have her teeth cleaned and when I went into the room to go check up on her, she was still sitting there and told me no one has attended to her. Decided to walk out and I'm never coming back here again.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Pico Rivera
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Pico Rivera
Maria Nava
This place is the worst. The front desk staff hands down. They were very nice and polite. On the other hand Dr. Martinez ? was so rude, aggressive and inconsiderate when she was attending my husband. He was like "What kind of place is this, were Dentist have attitudes with patients. We will never come here again. The wait is Ridiculous too! Do not take your kids here either. Service SUCKS!!!
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Pico Rivera
Flo Sarmiento
Excellent first time experience! Receptionist Elliot really helped me out by getting me in to have a very painful toothache resolved. All Receptionist, Nurses, Assistants and the Dentist were awesome, caring and concerned for my comfort. I hate going to the dentist but I've found my forever Dentist, finally! Thanks again Elliott for getting my prescription filled for me too! 2nd time in, had 2 teeth pulled for implants, awesome Receptions, Customer Service, Dentists and Assistants are all awesome people!
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
Samantha Solorzano
Had my appointment at 10am and waited almost 2 hours. I wasn't notified to pick up my aligners, my aligners have been at the dental office for about a week, until I called to ask. Terrible costumer service, everyone there seems to have a bad attitude
Pratik Thapa
If I could give 0 stars to this place I would. They called us at 11 o clock for 12 am appointment. Made us wait until 2 and that was just for evaluation and not even any treatment. Please do not waste peoples time.
Julie Boudreaux
Unreliable and inconsistent service. Poor bed side manners. Sloppy front desk and clinical care.
Maria Cuevas
I’m not sure exactly why we had a check up/consultation at one location but then was redirected to a different location for treatment. Once we arrived at the next location we were told we would only have a consultation after we had already spent 2 hours at the initial location for the same thing. My child has a dental emergency that needs treatment right away but his treatment is being pushed back because the way this business is ran is not efficient enough.
Jazminn Medina-Garcia
Back in January I started an ortho treatment plan…with 3M Clear Aligners. Fast Forward to 4/22 - still no retainers & they’ve gotten their money for them. I have had 3 Ortho appointments since and when I went in for the 2nd - staff had to redo my impressions because lab needed more records. okay I understand, things happen & if we need more records so be it - thats the whole point of this plan. Yesterday 4/21 I received a confirmation call AND email to confirm my appointment- nobody told me on the phone that my retainers had NOT arrived. My appointment today was a mess…I arrived at 10:50 for my 11am appointment..I waited An HOUR until I finally approached the front desk to ask when I’d be getting seen, “you havent been seen yet?” I respond no i’ve been here for about an hour now and i’m still waiting. the staff talks among themselves, then to the ortho doc & finally over an hour later notify me that my trays still had not been received from the Lab so i’d have to come back in another 3 weeks when ortho doc is back in. nobody communicated to me in that entire hour to let me know i’d been sitting there waiting for nothing. I understand that things are out of our control - but it’s bad customer service when you’re A. calling to confirm appointments but not aware of what your patients needs / services are & confirming that their things have been received and B. they’re (patients) are sitting there not being acknowledged / communicated with and wasting their time & money. I’m a very patient and understanding person but I take time off of work to come to these appointments & this is the THIRD time now with something going wrong and no aligners to start my treatment, another rescheduled appointment and me having to cop an attitude with office management and asking what is taking this process so long in order to get clarity on my treatment plan. The retainers apparently have shipped but won’t be received until 5/3, doc isn’t back in until 5/13. I guess we’ll see then if I’ll finally be able to start my plan - 4 months later. Please, do better.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Magda Palma
Rude and unfriendly staff. front desk staff and doctor were rude and had a bad attitude. I will not go back or take my kids back here ever again, I was only there once and it was my last as well.
J V
When in for a clean up and a filling and like always nothing was done this always happens.
Mayra gonzalez
Take to long to see a patient. Not enough workers for the patients they have. Book yoo many applications at the same time.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Pico Rivera
Joseph Lara
The manager at the office was disrespectful and rude. I checked in at 8:50 and my appointment was at 9am and I didn’t get seen till 10:40. The manager at the office should get fired the way she was talking to me! I’ve called the corporate office and have yet to receive a call back. One of the worst experience I’ve had a one of your office.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Pico Rivera
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Pico Rivera
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Pico Rivera
norma collins
It was what I never thought I didn’t even feel the pain I loved it I was highly satisfied
Jazmin Magana
Very unorganized, poorly managed from the front desk staff to the dentist assistants and the dentist. Inconsiderate of customer’s time, the entire schedule or how they utilize the scheduling should be improved or the front desk should be better trained. This whole dentist office is a wreck !!
Shantel Mota
One of my wisdom teeth started coming out and then it got infected and half my face was swollen. I couldn't get into a dentist for a few days. I Walked in and called three different drs and couldn't get in Monday morning. Well I found West Coast Dental in Pico Rivera. They got me in fast and the Oral Surgeon was there working on his last patient but he saw me and did an emergency extraction so I didn't have to wait to get it approved by The insurance. Im so thankful I've never experienced teeth pain like this. Im doing so much better and it's only been one day! Will definitely keep coming back for all my dental needs!
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
brenda elias
The worst thing u have ur appointment at a certain time and they see u 2-3 hrs later?
Lol Idk
TERRIBLE PLACE. RUINED MY TEETH THROUGH BRACES TREATMENT. LONG WAIT TIME. UNORGANIZED OFFICE. RUDE CUSTOMER SERVICE. IF I COULD ID NEVER COME HERE AGAIN BUT SADLY I STILL HAVE TO COMPLETE MY BRACES TREATMENT WITH THEM. HIGHLY SUGGEST ANOTHER PLACE OR AT LEAST LOCATION. TRUST ME DO NOT COME HERE.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Pico Rivera
Emily RASHONE
I go to west coast dental in pico Rivera for my Yearly Teeth cleaning and Braces and the service they provide is Professional Cleanliness ????Very kind and most of all does good job .its just lately they been getting too crowded and it's been Tough because wait is longer.
Thank you for the nice review, Emily! It's been our pleasure to take care of your dental needs all these years :)
West Coast Dental of Pico Rivera
Nora Ochoa
It was my pleasure going to this office, I’ve been to other Wester dental’s and they were terrible , I chose this office because I was happy with the teammates and service I received there and now I’m recommending my friend to go over there.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Pico Rivera
trix trix
Well it's the team that do extractions for which are the best as for office I was going to transfer from ela office to pico office e but I wasn't impressed with there good faith policy had a bone graph in 2019 with two extractions paid $1,000 and paid 55.00 for another extractions Nov 2021 the office mgr was telling me it would cost 450.00 I said will you take 200.00 now and the balance with in 30 days she wanted a credit card and I said you mean you won't take my trust and she said she needed a credit card so I just had tooth extracted and didn't get bone graph plus I just had x-rays in ela office e and the dentist there never mentioned that I needed a bone graph but they said he said I did which is a lie i was a little dispointed.. plus I'm still waiting for there regional mgr to call me his name is David.. so as for the office of pico ruvera u really can't rate them but second questing I'd I will transfer to them and just leave western dental depends whst I'm told from regional mgr David but ela offi e has had 3 turn overs since 2019 hired all new staff and dentist so I know I won't go back there
Yesenia Avila
My appt was at 1130 , the time now is 1:20 and I have not been called in .
Brittley Brit
This place is not exceptional with appointment. They make you wait too long even though you have an appointment with them. The dental insurance lady doesn’t know and understand how to do her job. She messed up on my insurance that I had to help her get it right. I would not recommend this office. Sorry
Flores Vero
On my first visit Dr. Martinez was very rude and unprofessional! I requested another Dr and I was attended by Dr. Amini and Francisco. What a whole different experience with them Two! Francisco continues to see me on my visits and it’s a lot more pleasantful! Thank you Dr Amini and Francisco!?
Patricia Muro
West Coast Dental was very good in taking me in as an ER patient. I was in a lot of pain. The only thing is that the Dr. Kept hitting my infected tooth asking which of f them hurt. I left there with more pain than when I came in for. I got meds and I'm going back today to finish the job. I'll see if I go back.
krystal torres
Best costumer service ever!!! The nurses are so nice and helpful. I’m in love with Alyssa, such a great attitude and she knows how to keep u calm and comfortable. Thank you west coast dental
Alicia Molina
My husband loves this place. He convinced me to give it a try since I was having bad experiences at my dentist. I have to say this place is amazing! I love the service and the people.
Mario Uribe
Staff is friendly and professional only thing is the wait time be prepared to wait to be called in at least 40-60 min. Depending on how busy they are & they are always busy. I had 4 wisdom teeth pulled & I have anxiety & the staff helped me through it with very minimum pain.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Pico Rivera
Phil D'Auria
Dr Karen is, and always has been a wonderful and qualified dentist- I always appreciate her kind greeting and attentive care.
Oscar Rene Burgos Lizama
Excellent service and very attentive and friendly staff, thank you. Very good attention
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
Ashleigh Zhao
This has place ruined me. Last 2 years I've been dealing with a tooth infection from a filling that cracked from eating a peanut butter jelly sandwich. A year later they do a partial root canal and I just had to wait for the authorization. Authorization goes through but they give me the run around until it literally expires. The crown was already paid for too. Now no one wants to touch it because they don't know what was done! This infection has weakened my immune system so much that I can't even get a fever... I vomit almost daily in the mornings for years now. The spread has affected my ears, sinuses, heart, blood pressure, and last week it was in my kidneys which lead to an enlarged spleen. At this rate I am going to die and no one is willing to do anything unless I pay thousands of dollars which I don't have. I just want it taken care of so my daughter doesn't have to grow up without a mother like I did. The fact that it was a peanut butter jelly that cracked the filling is also suspicious. This place is money hungry so if you are low income go somewhere else before something like this happens to you. I just want to be healthy and live my life the way I should. Oh yeah and the infection is in my bone so I might lose part of my jaw too. Overall the way this office works is bs. Almost everyone is rude, they make random and unrelated appointments without your consent. DON'T COME HERE!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
K B
Rude receptionists can't explain or provide clear information. Had to ask for details on the contracts and forms signed which they had to make copies of the policies for me to take home and read AFTER all was signed and done. After the first visit, I was billed for the treatment because they submitted to the insurance a charge from a provider that was not in the network and was not who I was supposed to see. Then I was approved to get a deep cleaning treatment by the insurance and they gave me a very regular treatment that didn't take 5 min to be done. No numbness nothing deep. I was wondering if they charge the insurance for a more difficult type and just give an easy one so they get the big bucks and pocket them aside. Let me not forget that the wait is over 1 hour after the appointment time. They also want to charge me for another treatment saying that the insurance wouldn't cover without even requesting it. Needless to say that I changed provider as soon as I could. Never going back there!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Pico Rivera
carmen munoz
The worst customer service.So rude, you can tell the receptionist does not like her job. They do not care about the patients. Never again.
sandra gaudet
One girl has a terrible attitude. They should have better employees with better attitudes!!!!?
Irasema Castro
This place is all about money the dentist came in she didn't even sat down to talk to me she checked my mouth standing up didn't asked me any questions n right away all she was saying she needs 3 crowns 2 implants etc etc wasnt friendly or polite when I told her I had no money due till im not working she just walked out of the room n didn't see her again I walked out very dissapointed I asked if they could do a teeth cleaning n I was told no not today i wouldn't recommend anybody there is all about the MONEY the staff is not polite either I would definitely contact my INS.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Pico Rivera
PiscesMom
I felt very comfortable. I also felt that they legitimately wanted to help me out with my dental issues.
The Issuesss
If only I could give Dr.Martínez a negative 10 that would work. I took my sons 3 weeks ago. Never in my life have I witnessed a person let alone a profesional talk to their staff and stare them down like she was ready to fight because of a small mistake.. now the way she talked to me is a disgrace to that office, she insulted me by say they need high end work that I acan’t get. They need too much work, if they can’t stay still I can’t do any work. My son said wow when he saw the dental pick an she walked out of room with out a word. She talked down on me and my sons and she was actually lucky the son I was with does not like confrontations and I respect that, other wise I would probably would of been arrested. I cried of anger and unbelief a “profesional” had an office. Now the park was not being done for free. I have double coverage. I WOULD SAY STAY CLEAR OF OFFICE- but the office staff is great they explain any questions tu have the dental assistant is fenomenal and great with question and concerns.Office manager did apologize foe the dentist behavior. I have taken my business else where.
Zeny Roset
Communicating about the wait time after checking-in is really poor. Waited in the lobby for almost 3 hours(arrived 15 mins before the appt time) just to get the xrays and needed to come back for cleaning. I have been asking them how many more minutes every after 30 mins of just sitting,...they only said, they'll check. Communication and Service for people who has appointment must be improved.
SophiaMarie Avila
West Coast Dental surpassed my expectations! My scheduled appointment was met with a very reasonable waiting period. My exam and X-rays were completed by a very experienced technician who was also warm and kind. One individual that stood out , Francisco, provided exemplary care! He was patient and calming during my procedure as he explained his progress. My dentist showed kindness and professionalism and swiftness in correcting my dental issue. The team that checked me out in the payment process were efficient and stood my their offer in providing me a whitening home kit. Thank you ALL!!
Laura R
I'm still waiting for the OS my appt was at 1030am and it's now 12:58pm. they only took xray
Delia Medina
2 hrs for a consult appointment is too long. While there 1 man asked for all of the paper work he had filled out. Stating 2 1/2 hrs was too long to wait and left
Susana Garcia
Had a little bit of a wait but my tech that did my x-rays and cleaning where amazing they where super friendly and explained everything they would do. They made me feel comftorable. Would recommend.
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Pico Rivera
Maria Martinez
Awful wait times and countless excuses for why patients have to wait so long to be seen.
We hope you will give us a second chance in the future
West Coast Dental of Pico Rivera
Octavio Loera
Friendly staff members but very unorganized. Go here if you want to have your precious time wasted more than once. No, not because there's long wait times after you arrive for your appointment, although it has happened which is understandable now and then. My sister made an appointment on two separate occasions for the same teeth. Why the same teeth, you may ask? Well the first appointment dated for May 24th at 10am wasn't very successful. We head to the location and I was her designated driver, both called a day off work and she called some recovery days on top of that. I arrive at the location with her only to be told that the appointment has been cancelled 30 minutes before her appointment time (the drive is roughly 25 minutes with no traffic) both work day were left unpaid and we drove a total of 50 minutes to and back for no reason. That's fine, my sister rescheduled with the receptionist and verifies the date and time on her phone (June 14th at 9:00am) clicks save and off we go. It is now June 14th! It's time to brush your teeth extra clean this time to please the Dentist! Lol. It's a nervous day, we got her soft foods the day before and her wisdom teeth removal process is about to begin. Time of arrival is 8:50am and we see them unlocking the door and opening up. My sister walks in and there's around 6 people. Seems like a busy day! Glad we have an appointment! The person in front of her wasn't very happy though, saying something about how "Why would you call me to come today if I don't have an appointment" It's my sister's turn in line now, she goes up to the counter and she's asked if she has an appointment. Yep! 9:00am! She's told that there's no appointments available under her name and has been refused yet again! More gas money wasted and more unpaid work days that were called off (calling off that often isn't an easy task) she politely left but was extremely frustrated and more sad than anything at the fact that it happened to her again. She's not the type to complain about that so she felt like she was taken advantage of. If it's an issue with staffing or unavailability of a person, tell us that. Don't go around canceling customers appointments making them go back and forth all over the place, it's extremely unprofessional. Honesty goes a long way and today she doesn't know if she lost trust in West Coast Dental of Pico Rivera or simply two consecutive employee errors. They were nice enough to offer to reschedule for next week but no more days could be called off that close to each other and she didn't want to be let down yet again.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Pico Rivera
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Narine Aviles
Horrible!!!! My appt was at 9am for just cleaning and I was there for over 2hours and that’s because I complained to the manager!!! Can you imagine if I went in for dental work… I would probably be there all day!!!
Hi, Narine. I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Pico Rivera
Teresa Samora
I would recommend this dentist office to everyone. They are very clean and professional. My experience was wonderful. Dr. Martinez is very sweet and made me feel really relaxed. Thank you West Coast Dentist for making me feel so comfortable.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Pico Rivera
Vanessa Miranda
This is a terrible dentist, they say they have Saturday appts, they schedule you and a day before and sometimes the day of, call you to reschedule you. Reasons vary from dr had an emergency, funeral or diff dentist can see you however it’s not covered under your dental plan and you will get billed for it. They have done this over 5x to me and I’m not exaggerating. Other times you show up on time for your appt and they tell u they are short staffed and you will wait an hr before being seen. Don’t go here! Find a different dentist, I chose this one cus it’s the closest to my house but for my children’s ortho I will being going else where.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Gladys
Ortho never has appointments available, and my last visit the lady was trying to place a separator in my teeth and stabbed me w the metal pliers she had and had an attitude I told her to please stop w the attitude and she did but as i was leaving her and another ortho person were laughing and she was looking at me and telling her stuff I felt disrespected ..my last visit was rushed and not pleasant
Chris Dyrnes
Very friendly and helpful. Went in to have my gums looked at and was able to get a root canal done promptly. I came in at the right time. Thank you for your service, West Coast Dental of Pico Rivera.
Melissa M
West Coast Dental of Pico Rivera provides excellent dental care! I am very happy with my visit and look foward to achieving a beautiful smile.
Joaquin Diaz
First time appointment was great, nurses were nice too me and they work very patiently and quick
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
Brittanny Wind
First time here and the dentist did an awesome job he had so much patience and my 7 year old didn’t fuss he was so good with my daughter we will definitely be back for the future vista.
Thank you for your review, Brittanny! We understand how scary the dentist can be, especially for children! Our goal is to help our young patients feel as safe and comfortable as possible at all times while under our dental care. We’re so happy we were able to help get your kids on board towards maintaining healthy teeth and gums. We can’t wait to see you and your family again very soon :)
West Coast Dental of Pico Rivera
Aurora Blanca Esthela Solorio Gonzalez
Every time I go they make me wait an hour to see me and they take me long for each procedure, my last appointment was from 9:00 to 12:50 for just a filling and cleaning.
Thank you for your feedback. I'm sorry to hear you've had some issues with wait times at our office. We know our patients' time is valuable, and we do our best to adhere to a strict and timely schedule. We do our best to keep wait times to a minimum, but sometimes dental emergencies occur and things take longer than anticipated. Regardless, we're making a conscious effort to minimize wait times and notify patients when we're running late. If you need additional assistance or have any questions, please call our office or email us at WCDCustomerService@incontactemail.com.
West Coast Dental of Pico Rivera
Manuel Monroy
My son first visit to the dentist, Francisco was the dental assistant helping us. Francisco was amazing with my son, very kind and polite man, made the whole visit a great experience for my son and I .
We are so honored that you and your son have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you and your family again soon! :)
West Coast Dental of Pico Rivera
Cindy Loya
1st time there and everyone from when I first walked in to the dentist and dental assistants were great!! Very friendly and the dental assistant that cleaned my teeth was so very patient and concerned about my well being, plus gave me great tips for brushing and other tips. I definitely would recommend them to anyone looking for a professional dental office!! ?
We are so honored that you have joined our West Coast Dental patient family, Cindy! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
Joshua Cortez
Been coming here for years for my orthodontic My teeth are straight, white and very clean
Roger Ferreira
I had an appointment at 9 AM, apparently the first appointment for the day on February 23, 2021. I was the first person to sign up on the sign-up sheet. But, waited for at least 6 patients to be called into the treatment area. I waited in the reception area for about one hour. I waited another hour and 15 minutes to have x-rays, check up and cleaning. For the first person in the office, I don’t think it should take more than one hour to complete this minimal service. Very poor service. Each portion of the treatment were excellently done, But not the front office.
Anthony H
Had an appointment for 10am and didn’t leave till 12:10. Way too long for a general cleaning
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Pico Rivera
Diana Torres
I don’t write bad reviews but this office definitely deserved one. You shouldn’t have to have some dental background before coming Into this office so they don’t take advantage of you, they should treat you for your needs not try to sell you things you don’t need so they make money off you. First visit, they started setting up for two procedures but after I decline a service I would pay out of pocket for they asked me to reschedule for the other procedure the insurance covered when they could have easily done it that same day. I gave the office another chance and went back for an oral surgery consultation and the procedure i had rescheduled for. When taking x rays, the assistant didn’t use the protective shield on me and she didn’t have anything to say other than “sorry”. After, Brenda Debora sat me down in a room that I later realized was dirty and found blood on the suctions. Then, office manager Yessenia Gomez didn’t apologize but rather said they could clean it and sit me back to get the procedure done. After seeing how their infection control was so bad I left. Both Brenda and Yesenia have a bad attitude and shouldn’t be in management positions. Giving two stars because the general practice doctor was gentle and informative. If you care about the cleanliness especially during a pandemic and radiation safety you should avoid this office
Hi, Diana. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Stephanie Beltran
I absolutely loved my experience. I haven’t had great experiences at the dentist so I was nervous. I really liked how Dr. Martinez explained a few things to me, even though she didn’t spend much time with me she still answered my questions. However, I truly enjoyed my time with Gloria, the registered dental assistant. She real spent time with me to educated me, more than any other dentist has. She taught me things that I never knew before and showed me how to properly floss my teeth. You can tell she really enjoys the work that she does! Plus she did an awesome job cleaning my teeth! I would 100% recommended this location.
Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental of Pico Rivera
Jonathan Diaz
Good place and good practice but they waiting is horrible. They take forever to treat you. Had me waiting an hour outside when my appt was at 4pm I get called in at 4:55pm and then wait till 5:30pm while inside waiting on the chair they treat you. Only to tell me the specialist comes on specific days. Waste of time.
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Pico Rivera
John Perez
Stay away from this place. I had my apt at 4pm. They took my X-rays around 5pm. Around 5:25pn Yesenia Gomez tells me, all of a sudden, my insurance will not cover me at 100 percent. My copay was $60. Why did they even take XRays? How come they wasted my time. They should have told me as soon as they checked my insurance before taking Xrays. I know my insurance would pay 100 perfect. Yesenia Gomez you don’t know how to operate an office . You don’t do this to people. I wonder how many people you’ve done this to. I’ve been here before and have never paid a copay. Why did they wasted my time?
Hi, John. We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email me personally at ncamacho@westcoastdental.com with your full name and contact information, I will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of Pico Rivera
kai zhang
We arrive 10 mins early , but to see the doctor we waited 1 hour and a half . Which is okay. We are here to take an exam scheduled by the insurance , after my daughter Done the exam , there is no explaination from the doctor or further instructions ! Very bad service !
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Pico Rivera
Julie Harguindeguy
Really prompt service and the staff kind and helpful. My 7 yr old had her teeth cleaned and had a tooth pulled and it went smoothly.
Sarah Anguiano
I loved this place. Just happened to have seen it driving by, but my sons experience here was great! He was very scared and they made him feel calm and all the ladies at the front desk are so helpful...I would 100% recommend this place to everyone.
We are so honored that your son has joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you and your son had a great first-time experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Pico Rivera
Candy Tailor
I didn't like the way that the dental assistant Worked on me. she didn't care about me .she didn't asked me if I was ok.my blood pressure want up because I was so nervous.the way she was treated me .and the dentist I didn't like the decision that she made with my treatment.because she made her own criticism she didn't asked me what was the previous insurance that I had when I got my work done that's why she made the wrong decision on me . I'm going back to my previous dentist I love them the dentist and The assistant take care of the patients l
We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Virginia Walters
I am a new patient to this facility, the person who took my ex rays was very rough when taking the pictures, she did change after I asked if she was having a bad day and was a little more gentle . The doctor -I think her name is Dr. Martinez seemed to take it as a personal insult that I did not want to consent to paying for a root canal and crown or pull my tooth. She told me she would give me no medication ( i assume pain since I was already taking antibiotics} because I would not consent to any extensive dental work. If I had regular insurance I would not use this dental facility at all, I don't think they have good bedside manner and I don't think they truly care about their patients. I actually wanted to give 0 stars but I could not post this without giving them at least 1 star.
Hi, Virginia. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Beatriz Castillo
I did not like the service that was given to me by the Doctor. I think her name is Victoria not sure because she went in and did not say a word to me. Didn't even introduce herself, rude! Said I had cavities didn't even show me where I had them. Didn't explain anything to me, assistant came in and said she was only doing 2 fill ins and I would have to come back. Doctor came in numbed me did the fill ins then walked out with out even doing my cleaning assistant came in and said I was good to go I said but she hasn't even done my cleaning and she said oh she didn't so she walked out and told the doctor. The assistant ended up doing my cleaning.
We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Pico Rivera
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Jessica Arellano
I was told to come for an emergency appointment. I informed them I had just been out of the ER from how severe the pain was on this tooth so they were aware. I came and I checked in and was told to wait in my car and they'll call, cool. After almost 1.5 hours I decided to call just to know the wait time to which they said "oh uh, just come in now" which was strange. They got me straight back and upon taking x-rays she couldn't get the angle and I was in excruciating pain. I have a sensory processing order, which I made sure to list. For my pain I began to shake and cry and tap my hands, legs to cope with the pain. A worker passed by and loudly asked "is that a child" to which the lady with me scoffed no and laughed. Another worker informed me that I am older than her. After a grand total of 3-4 minutes of trying and me beginning to cry more they informed me they have other patients to see and I need to leave, my insurance probably wouldn't cover it anyways even though they confirmed it would cover prior to me even coming into office. I will be filing with corporate and BBB for the treatment and discrimination I received. I hope nobody ever experiences this. If you have any kind of mental health or processing disorder, run.
Mayra Ruiz
I have gone twice and both times I have had to wait at least 45 minutes before I get seen, even with an appointment. The first time I waited 2 hours. The doctors I have seen have so far been good as far as I know. The office just has to get a little more organized.
Tony Fernandez
Iam partially paralyzed from the waist down and the staff is very helpful with all my needs.
Amanda Granados
This was my first time at the office and the staff was so nice!! From the front desk to the X-ray tech and the hygienist. They were all amazing and answered any questions that I had. The dentist though was unfortunately not as great as them, I don’t know, maybe I caught her at a bad time but my experience wasn’t that pleasant with her. Other than that the office was great :)
Diabolic 0001
Waited 2 over two hours to be seen even though I had an appointment. I made an appointment for fillings and it seemed like none of the staff knew what was going on. Dentist was was very rough and poked my lip with instructions by accidents 3 times. Extremely disorganized.
Poncho Corona
The specialists are good, but the doctor and some of the staff are not very courteous or patient.
KillerEnchilada
I felt so well taken care of for my first time there. 10/10, will come again.
We are so happy to hear this was your experience, and we look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Ramiro Regalado
They will over book appointments, you must be wait at least 1 and half hours after your appointment, unfortunately I already paid for my kid’s braces
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Pico Rivera
Evelyn Martinez
Thank you everyone I went there few years ago and I thought because I'M a big ? when it comes to the dentist,, I'm so glad I read the reviews now I have to find a new one THANK YOU
Hi, Evelyn. We apologize for any inconvenience and hope we can renew your West Coast Dental experience in the future.
West Coast Dental of Pico Rivera
Vitaladie Si
So unhappy, because I couldn't afford bridges, root canals etc Dr Karen walked out on me. Never finished telling me what was happening with my mouth. No game plan, no cleaning, no nothing. The Oral surgeon was very nice but don't plan on going back to the Pico Rivera location!!!!!!!
Hi. We are so sorry to hear this was your experience in our office! We can assure you that this is not a regular occurrance in our office, and apologize for any and all miscommunication from our staff members. Please call our office or contact us at feedback@westcoastdental.com so that we may better assist you with resolving any and all concerns you may have. We thank you for remaining patient with us during this time.
West Coast Dental of Pico Rivera
Eliza Morales
Terrible. Front staff is short with you. Nurse was nice but rough on the hands. The dentist, Karen Martinez, is extremely cold, short, rough with her hands and stand offish rather than making me feel at ease for a First time patient here. Would never recommend coming here if you want to treated as a cared for patient and be surrounded by understanding staff with no judgment, especially from the Dentist.
Hi, Eliza. We deeply apologize for the experience you had while in our office. We can assure you that this is not a regular occurrence. Please call our office or email us at feedback@westcoastdental.com so that we may assist you immediately in resolving this issue. We apologize once again for any staff member of ours that came off as rude or short in any way.
West Coast Dental of Pico Rivera
Rosa Hernandez
Horrible place they mess up appointments they said my sons braces were going to take 1 year and its 2 year and half they have 7 months without seeing him . The manger is very rude I don't recommend anyone taking their child here the staff in front very rude
Nina Vazquez
Don't go here! Worst customer service ever! Very unprofessional front staff! Save yourself the trouble and go somewhere else.
Hi Nina, We apologize for the inconvenience you might have experienced in our office, and have passed your review along to our office manager. We will be contacting you shortly.
West Coast Dental of Pico Rivera
Leticia Sandoval
The worst experience I've ever had. The doctor is very unprofessional and extremely rude.
Mariah Guerrero
SAVE YOUR MONEY DO NOT COME HERE I was told I needed 4 crowns on my top front teeth. I was told Medi-cal DOES NOT cover this and I would have to pay almost 4000$ out of pocket. They ran my credit and everything!!!! Thank goodness I went for a second opinion because I was told Medi-Cal indeed does cover crowns for the front teeth. After calling the insurance to complain I was informed they never even put in an authorization for coverage for my crowns. This is something they probably get away with often! Save your money people!!
Shanice Shannon
Very nice staff but super long wait time. I was asked to make a decision about my teeth and procedures based on insurance without speaking to a dentist first which I requested before I made a decision. The young ladies at the front desk and the young lady who did my xrays were very pleasant. The dentist seemed very stand offish and wasn’t the best at communicating she seemed like she was rushing they were very busy but a patient should never feel like they aren’t important or having to ask tons of questions to get answers out of you. My assessment was very quick, I got a second opinion from a trusted old dentist and they had a lot more to say when it came to my dental exam. Makes me feel like I wasn’t a priority at west coast dental
Pat Williams
This is my second trip to a West Coast dental office in 2 days. Yesterday I arrived for an appointment at the Gage office. I was utterly shocked when the finance coordinator advised me that based on my dental needs and insurance plan (Anthem Dental Net HMO) my co-payment would be $9,900. When I advised I could not afford this was then asked my salary and to apply for a payment plan- but this was after I explained I was unemployed due to COVID-19 and lost my premium dental benefits and dentist a few months prior. A loan is the last thing I need. I was there because a front crown was loose. I was trying to avoid the humiliation of being in public and interviewing with a missing front tooth! When I asked for an alternative was them given the option of paying $3,000 which included the removal of the front tooth- which by the way, their general dentist don’t perform extractions. The patient is referred internally to an oral surgeon. The oral surgeon travels between offices and next time surgeon was due at the Gage office was on 7/17. (This most likely is done so they can bill at a higher rate). While the extraction co-pay was only $115.00. The difference was the co-pay for a new partial. West Coast dental doesn’t work - at all with your existing partial; dentist advised they on work with partials created by their lab. My private dentist had made adjustments to my partial multiple times (and the partial wasn’t made by their lab) I thought I was doing the prudent thing and asked if the oral surgeon was available at another office. The financial coordinator made a few calls and found that the oral surgeon would be in the Pico Rivera office the next day. The out of pocket expense of a new partial was doable so I booked the appointment in Pico Rivera. When I arrived I was advised my file information had not been sent over and the office puzzled why I was there. They duplicated X-rays (I advised already had panoramic x/rays done yesterday) stating Gage office never sent and common. Will this office try to bill for a set of x-rays as well or better still bill me after the insurance company sends the denial? I was escorted to a room only to leave 15 minutes later. An office coordinator advised me that they obtained the referral from Gage and it was to do extractions only. However this office stated they sometimes work with an existing partial created from an outside lab (contradictory to information received at Gage) but they could not discuss or provide any alternatives for replacement with me since the eval was done at another sister office. When I asked if the two offices could coordinate services she advised this was not possible and that they were to merely extract the teeth and discussion regarding replacing teeth was between myself and Gage. Again I sit in a chair pleading for a viable solution to not be in public with a missing front tooth, again to be told not their problem. It’s clear that in the midst of a pandemic, and civil unrest the West Coast dental offices have zero concern for the dignity of their patients. Or perhaps just their African American patients? As a black woman I strive to look my best, from hair up dress to a smile. I took the necessary measures to seek treatment before my front crown fell out completely. But it’s clear there is little help for those now on partially state funded benefits. For a dental practice to extract a tooth- a front tooth and not even provide a temporary alternative is disgraceful. In addition to poor quality of care, refusal to coordinate care their offices are in significant breach of HIPPA laws. The office coordinators screen are visible to those standing waiting to be checked out or inquiring about questions. They also conducted insurance verification stating policy numbers and patient names in the open. Again, are these lack processes due to the fact these offices cater to minorities with state funded benefits and it’s assumed our privacy isn’t valued? In the meantime I will start all over again.
Vanessa Manzo
The dentist at this establishment are very unprofessional and seem to overcharge the work and try to charge upfront with offering payment options
Hi, Vanessa. Thank you for taking the time to share your thoughts about the office. We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the options so you can choose a customized treatment plan that works best for you. I will definitely pass your feedback along and invite you to please contact us directly at feedback@westcoastdental.com to privately address your concerns due to HIPPA regulations.
West Coast Dental of Pico Rivera
Hi, Wendy. We apologize for any inconvenience and hope that you will do us the honor of giving us another chance in the future.
West Coast Dental of Pico Rivera
Thanks for the 5 star rating, Danny!
West Coast Dental of Pico Rivera
Hector Jesus Guzman
I had treatment done and they told me how much my insurance would cover and how much I would have to pay. I dropped almost $900 in my own money and months later they're demanding me to pay about $500 because my insurance said I didn't need a certain procedure. It's been 9 months since my treatment and I'm still dealing with the dental office that keeps saying they're sending appeals but my insurance says otherwise. My suggestion go somewhere else
Hi, Hector. We are so sorry you are currently dealing with this situation. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We are often told that insurance will pay a certain amount, but then the same insurance will deny payment after services have been rendered. This often leaves the patient with a large bill. We apologize for any inconvenience we have caused and hope to have a chance to make this up to you at some point in the future. If you have any further questions or are still in need of help, please reach out to us at feedback@westcoastdental.com.
West Coast Dental of Pico Rivera
Stacy D Bouldin
Everyone is really nice the dentist took time to explain to me in detail what was going to happen to me the technician that took my x-rays was patient kind understanding everyone in the office is wonderful
Thank you for your nice review, Stacy! Our staff strives to give our patients the best possible dental care there is, and we are happy we were able to do that for you. We are looking forward to seeing you again very soon!
West Coast Dental of Pico Rivera
thank you for the 5 star rating, we really appreciate it!
West Coast Dental of Pico Rivera
Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission.
West Coast Dental of Pico Rivera
Leslie Hernandez
Doctors and staff are great, The reason I'm changing my 5 star review to a two star is because of front desk. They dont know what's going on and have an attitude they need special training on how to treat costumers.
Jonathan Millan
I wish I could give them 0 starts . They are a bunch of thieves . worst dental place ever . They stole my money , told me my wife needed all of this extra medication for her gums and teeth that she would need to come back for further treatment so I paid them almost a thousand dollars and when she went back they said it was only for that one day , that we misunderstood what they said . Never again
Anthony Gonzalez
Was told to be early 1hr wait before being seen more time waste while waiting to get started was advised 4 cavities needed work but their was on 2 total ! How can you misread that ! For my daughter
We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. We will handle that issue on our end. It is our priority to ensure every patient leaves with a smile. Sincerely, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
Xtacy Marie
I went in for an emergency and all they did was take x-rays and give a consultation on what I would need done. The end result is they told me I needed extractions and bridges. And it would cost around $12k for everything, that was with insurance. I shared this info with my mom and she thought that was outrageous, so I went to her dentist and their results were far better and saved me thousands. All Western Dental truly cares about is money and will give you results that end in you owing them thousands. I would recommend not seeing them and see if anyone you know could recommend a dentist they trust.
Thank you so much for rating us, Thomas. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
Christine Rodarte
Happy with service at front desk and surgeon. Good safety for covid. Much appreciated.
Theresa Trecroce
Best dentist I've ever gone to. The competency was phenomenal ,I WOULD REFER EVERYONE TO DR. TERZIAN .KINDNESS AND GREAT HUMOR I VERY GREATFUL AS HE PUT ME AT EASE RIGHT AWAY AS I WAS FRIGHTENED AND IN UNDISCRIBABLE PAIN.!!!!!
Mike Castro
They don't explain what they are going to do so you can understand and they don't tell you the prices for each thing they are going to do. When get ready to leave guess what you now have a bill for 160.00 when the cleaning was just 40.dollers now your in for 160.00!!!!!!!!
Francisco Patino
This facility lacks organization. Too many patients serve in a time frame. Their either too busy or their forgetting orders as well as confusing names when there are several family members. Too many patience in the same times, requires more wait before and during treatment. Their too busy to ask what kind or a choice of treatment and orders you want. We had to return one order due to lack of choices in our orders. They also have so much orders that they forget to order or loose them. We spend coming back for future times or time during the day to get orders fixed.In addition, my sons have been called the other sibling’s name. I’ve confronted them several times about this to be careful because I don’t want them to confuse their treatments. Too much wait and too much confusion to serve patients. I am just waiting for ortho treatments to finish and I done with this facility. Besides, the facility is too small for the number of patients they serve especially during ortho days. Some ortho assistance have even been irritated and bossy when you go in due to lack of space.
Shari Perez
Love this place Dr Habibi is amazing and the staff is so wonderful. Thank you Yohanna for helping with my kids first time having cavities and Brenda for a fast checking in my kids. Great customer service.
Susie Contreras
Tried very hard to like this dentist during the week. She is not very personable. The finance person takes forever to get back with you. Staff was great. Will be going to paramount west coast dental.
Thank you so much for rating us, Sophia. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
annaly Gonzalez
My first time here and I must say I was impressed . Staff was really nice. The reason I gave it 4 stars was because I had scheduled on the phone for a 2pm apt but apparently i was scheduled down for the office in paramount and not in Pico. Monica is awesome ! Made me feel right at home at dr habibi was great. I was really comfortable . So far so good
Karen Martinez
Great staff!! The office is nice the staff is very friendly from the front desk, the back staff I felt very welcome and at ease during my visit. Dr. Martinez was the best I recommended her to my family and all my friends.
Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Smiles, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
Ernest Hernandez
To pushy tried to rush me looks like they tried to rip off the insurance
Monique Davila
I found this dentist with 1800-Dentist. To present I have been very happy with their service. It's in all women office which I'm very impressed with. The work they provide is very satisfactory, the office is clean, and the customer service is very nice. I would definitely recommend to others ?
Burt Mottola
Received great service. Was given X-rays as soon as I filled out the required paperwork that day. 2 weeks later root canal and crown were worked on successfully. Staff was very friendly. Burt Mottola
Thank you so much for your kind words, Burt. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
Gummy
I love the professionalism and politness this office offers. Dr. MARTINEZ AND JESSICA are the best.
claudia reyes
Love my orthodontist. She is caring , listens to my concerns and the best part is that she resolves them. THANK U?
Gaby Gonzalez
What a scam...I’ve been to the sister office in east la and transferred to the Pico Rivera office because it was closer to work. First off, do not come on Monday’s because you will wait. Thanks to the staff who informed me, I now know that the orthodontists offer services on Monday and that can cause a setback. I forgot the name of the dentist who saw me but she was a Latina woman with curly hair; anyway, she was very rude to the dental assistant who was helping her and it made me feel uncomfortable. I visited the east la office in February and was told I only had one cavity that was fixed that same day. I also have teeth abrasions and the dentist from ela told me that I should not worry about it until after I got braces and did not pressure me to get a fill. This lady at Pico told me that I needed to re-fill 2 old cavities AND THE ONE I JUST HAD FILLED IN FEBRUARY because they’re “all old.” I told her that I found it amazing how in 7 months I now have 3 cavities and 9 teeth to fill...everything piling up to a grand total of over $1000 that my insurance would not cover. I explained to her that a previous dentist advised me to get braces first and then fix the abrasions because the braces would cause them to fall..she advised the opposite which only solidified my belief that they’re trying to milk as much money from u. Do your research and go elsewhere
April Odangey
5 stars for the dentists - esp orthosurg dentist. Very nice and friendly. Also for the dental assistant who was so nice! 0 star for the lady at the desk who gave my appointment to come back. No smiles, blank face, looks so irritated when I interrupted her from whatever she is doing to ask for an appointment to come back. She did not bother to ask my name or what procedure I’ve been through. And goes “when do you wanna come back?” In a very unfriendly way. I did not wanna come back because of her. And I went on telling her what procedure I went through and my name. This lady totally ruined my good experience in this clinic. Such a bummer.
Thank you for your feedback April as that is important to us. We are very surprised and at the same time sincerely sorry that any staff member that you dealt with was rude. We pride ourselves on our commitment to providing world-class customer service and anything less is unacceptable. If you would consider giving us a second chance, as a new patient I am confident that we would change the perception you had about our practice. Please accept again our apology. Thank you for letting us know about the poor service you received, we will handle that issue on our end. It is our priority to ensure every patient leaves with a smile. Sincerely, West Coast Dental of Pico Rivera
West Coast Dental of Pico Rivera
Arlen Meza
They performed a root canal (endodontic) on the wrong tooth, they wore down my entire tooth and left it exposed, one of the teeth being visible. Very few aesthetics to work with.
Tangofue
Went in to the office with a sharp pain; I arrived at the office filled out paperwork and was taken to a room to take X-rays, transferred me to another room to wait for the dentist, and after sitting in a dentist’s chair for over 1 hour, the dentist came in and went over my options- granted my teeth are in bad shape, and the doctor made sure to let me know that, lol...after discussing how bad my teeth were, he proceeded to give me a rough estimate of the possible treatment I would need, implants and such...about $40K...lol...he then went on to the next patient. Not even recommended or prescribed any medication for the pain, just made me an appointment to see a specialist a whole week later, so what do I do with the pain meanwhile?? Also, there is no privacy at all so everyone hears your dental issues...lol...needless to say I am not going back.
Ron Fay
The staff is very nice. As a company, it seems to have no respect for your time. My 1st trip in, I was in the chair within 15 minutes of my appointment. For my 3 or 4 follow-up visits, 45 minutes to an hour after my appointment.
Raul Ruiz
The service that is awesome. Plus my boyfriend really likes that The girls are very shapely beautiful women
Shayne West
They were able to see me right away. They also have late appointments so I don't have to miss work. Now I take my son there & he loves it too!
Moo
Please avoid this place. They will charge you for services you never recieve and make excuses for 6 months as they promise to refund you until they finally stop responding. Straight fraud here. They use the excuse that they need to charge you for everything the dentist might possibly need to do and then put you off every time you ask where your refund is. I even got the dentist herself to admit i never receiver those services but 6 months later still no refund.
Carmen Munoz
I received a message for Ortho appointment when I arrived they told me it was changed to two weeks on Monday instead of Wednesday. No one Informed me of the change Awful customer service
Sara Arellano
Front desk is friendly. But organization always tried to take advantage of your insurance plan. For the six month regular check up they send my son to 3 different specialist arguing they cannot do cleaning and flour until he was seen by a specialist; and the end they did nothing. On the 2nd regular check I arrived on time to my appointment (kid) and last minute the dentists decide not to see him because he was very nervios and she is not a ver patience doctor. Beside they do not let you be with the minor during the appointment. Don't loose your time they are not specialize on minors, and always are looking for extra charges. I was very wrong to give them a second chance
Markos R
Worse place to have a dental service.. ripped off the insurance and nothing is being done to the patient.. and when you try to talk to them. They said don't worry we will fix this problem... 2 years after nothing is being done... highly NOT recommended..
Michael Ramos
New Orthodontist was awesome! So positive. I was in and out of there quick, I forgot her name but she told me she’s only going to be there for a couple weeks more. Hopefully she stays!
Tennille Thomas
They were very patient with me when i was very upset..they claim me down and took very care of my son and i during the visit...very understanding and friendly staff...thank you so much?
Brianna Estrada
Great experience! Front desk staff were very helpful and made my experience here great!
Blanca Zuniga
First time and Monica is very helpful I don't like taking x-rays she made it happen. Thank you Monica ?
ron cortez
Went in to get a tooth pulled that was very loose.Sat and got my X-rays done after waiting45 mins to get service.Waiting another20mins on the chair for the dentist to tell me that i really needed that tooth pull and she would tell her assistant to set the tools in room to do work .She left and 15mins later a finance female came in to tell me the Dentist will not be avle to do her job cuz she is going home in a bit and to come back in 3 days.I never went back.They are the WORST!!
Joe Woodson
This place is a big scam, they get you in by saying your insurance approved it and when your there they try and extort you for more money ! Wouldn't send a dead person there.
Mrs. Nintendo
I went here based on a recommendation, the first few visits i had here were not so great over booking, small sitting area and the front office staff was not so friendly. On a recent visit, the office told me my dental insurance did not cover the full amount of the work that needed to be done. I was quoted $625... I agreed, the office offered me a finance option, they told me the name of the company I was going to be financed with... well I started having issues 1. The office set me up for e-bills without telling me 2. The used 2 different companies to finance my amount, which meant I had to different Bill's with out my knowledge. When I went to ask the office for help, since it was THEIR mistake.. the OFFICE MANAGER told me it wasnt there problem anymore, they got paid and I should have done more research before making a payment in full to one of the creditors!! I am now on my own trying to fix Their mistake! Horrible service!!! No customer service skills what so ever!!
Melissa Munguia
WCD headed by Dr. Martinez has changed my life for good. The staff are truly caring, friendly, and makes the process clear on what's happening, costs, and dental care. The staff work like a family and the treatment is worth recommending to others. Thank you WCD staff, I am very happy with my new smile and continuous care! See you all for my next check up .
Christopher G Lopez
Great atmosphere with a genuine staff who welcomed me with open arms
Jacob Padilla
Staff is always friendly and professional, but they book to many appointments for the same time. Be prepared to be their a couple hours at least .
Johnny Becerra
Great service. Friendly people. Great dental work. Couldn’t ask for much more
Dale McCall
Received a partial in February that causes pressure against another tooth and the dentist wouldn't adjust them although that was one of the reasons I was there
Fabian Lucero
The staff was amazing! Very helpful and nice. I felt comfortable going in and leaving knowing my teeth are in better shape.
Dillan Armanii
I’ve had a great experience my 2nd time and all the staff & the Dentist are very polite and kind. I would highly suggest them if you need any dental help! Also can’t forget to mention, they are incredibly fast so you won’t be there a long time.
kelly moran
I had made the choice to come here instead of my regular dentist because I know someone who goes here. My dentist retired ? I needed cleaning but also broke a tooth so I made an appointment. First time was not very pleasant it was standing room only and people outside as well, way over booked! Mind you I only got X-rays the first time and it was 2 hours! The second time I was early by 30 mins and it was 1 1/2 hours and I was still in the waiting room! I ended up leaving because I had a 4 month old at home and couldn’t wait any longer! Oh and the broken tooth is still broken, that was scheduled until April 6th! Way too long since the tooth broke March 3rd! Don’t want my business then I will go someplace else I’m sure someone will take my money!!
Dale McCall
They don't seem to know when a patient calls them and want something for pain what to do
phillip lopez
Missed a day of work to get surgeon when I went in the price completely changed from what I was told during xrays and pictures somebody got lazy and just told me any price.not to happy
Daniel Batres
Excellent service. Staff is wonderful. Dr Martinez was fantastic. Highly recommended this office to my family and friends.
mario hurtado
It's such an amazing environment and you get A++++++ service from the wonderful staff. Never been to a dentist with staff that was as friendly and welcoming as this dentist office. I totally recommend it!!!
Maria Rivera
It's a good dentist the only thing that I don't like is the long wait because only one doctor is at the sight. They need at least one or two more.
Marissa Alvarez
Dr. Martinez is amazing. I've always been one to be scared of the dentist, but she always puts me at ease. The whole staff is great and really sweet.
Debra Rios
When having an appointment it shouldn't take 4 more hours to wait to be called in for service. Waiting period is just too long I spend all day there even with an appointment. It's very frustrating and a waste of time. Either you need more dentist's or schedule appointments more sparsely.
judie lopez
Very understanding to my pain and needs thank west coast dental for taking very good care of me
Melanie Chenault
You deserve all 5 stars the staff was courteous , pleasant and extremly helpful. I finally found a Dentist that wants to save my teeth and smile,thank you !!!
Mady R
I came in with sinus problems causing pain in my upper front teeth and jaw to see if there could be a problem, hadn't been to the dentist in a long time and needed a cleaning anyways. The staff was super nice and knowledgeable, the dentist told me to get a new ENT, the pain/sensitivity is most likely a sinus infection. The hygienist who did my cleaning was as sweet as pie and did a terrific job! I would highly recommend this place!
AZTLAN NATIVE
My experience was great for a dentist visit. I don't feel the prices are very competitive. The personal and very professional attention I received means everything. Everyone from the receptionist who's name I didn't catch to Mary whom I believe is the office manager the X-ray technician ,Michelle the oral hygienists was very gentle and helpful with some important tips and recommendations. Overall you could find less expensive dental work but like everything "you get what you pay for " thanks for everything West Coast Dental. ?
Melisa Madrigal
THERE REALLY HELPFUL, WENT FOR BRACES CONSULTATION AND GOT A CLEANING AND BRACES THAT SAME DAY AND AT A GREAT PRICE.
Soph
I used to have issues with the wait time here when I would bring my kids. The wait time was ridiculous. I was told by the staff they had brought in a new pedo (a male) for the kids and everyone seems to be really fond of him, gave this office another chance and I am glad I did. The new pedo is GREAT and wait time wasn't bad. I love how inviting he is. Since our experience was so much better now, I decided to bring myself in for a checkout.
noemi fuentefria
They were helpful and helped me with payments ass well and were patiant. Thank you
Carmen Calvillo
the service was AWESOME, the entire staff was beyond helpful and made me feel comfortable and at ease, which was important for us folks that "struggle" at the dentist! I would definitely recommend this office
Frank Espinosa
It was clean, everyone was really nice and welcoming made me feel at home. Overall I recommend this place to everyone
Katelyn Van Fleet
Very friendly and make sure you're comfortable. Willing to work with you on payments. 10/10
Carlos Luquin
Everyone is super friendly and nice. Good service and reasonable with prices. They don't try to sell you things you don't need. However, the waiting times are brutal. Sometimes up to 1 to 1.5 hours just to be seen.
Freddy Espinoza
One of the most professional pleasant experience I've have ever had at any doctor's visit. From Miguel Hernandez taking my ex -rays with a great attitude to my Dr. Martinez. She is a special person who from what I can tell works with her professional techniques but add her heart into what she does. The while staff made a scary experince one of comfort. I recommend everybody come and take care of their teeth here. Thank you ... see you soon.
Gloria Angel
Very pleasant the staff are real nice and I feel very comfortable and everybody is is just great.
Contact
9050 Whittier Blvd
Pico Rivera, California 90660
562-456-1111
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am – 4:00pm
Andrea and Dr. Kim were great with our 8 month old! They were very helpful, informative, and handled our baby with care.