14525 Lakewood Blvd Suite A, Paramount, California, 90723
WCDCustomerService@westcoastdental.com
562-272-0000
West Coast Dental & Orthodontics of Paramount: Where Healthy Smiles Begin
At West Coast Dental & Orthodontics of Paramount, we go beyond routine care—we create lasting smiles with a personal touch. Our experienced team is passionate about delivering modern, full-service dental care for every stage of life, all in one friendly, family-focused location.
All-In-One Dental & Orthodontic Solutions
No need to travel from office to office—our Paramount location offers everything you need under one roof:
Preventive Care – Keep your smile strong with regular checkups, low-radiation digital X-rays, cleanings, fluoride, and sealants.
Cosmetic Enhancements – Brighten and perfect your smile with professional whitening, natural-looking veneers, and tailored treatments.
Restorative Services – Restore confidence with expert solutions like fillings, crowns, bridges, implants, dentures, and complete smile rehabilitation.
Braces & Aligners – Straighten your teeth discreetly with Invisalign®, Clarity Aligners, or traditional braces—options for kids, teens, and adults.
Gentle Pediatric Dentistry – Our child-friendly environment ensures little ones feel safe, relaxed, and even excited to visit the dentist.
Oral Surgery & Root Canals – From wisdom tooth extractions to endodontic care, we deliver advanced procedures with compassion and care.
Emergency & Sedation Dentistry – Same-day urgent care plus multiple sedation options to help you stay calm and comfortable during treatment.
Affordable Care with Flexible Options
We work with most PPO and HMO plans, including Denti-Cal, and offer affordable payment plans through CareCredit. Our insurance experts are here to simplify the process and help you make the most of your benefits.
Trusted Paramount Dental Experts
Whether you're visiting for a first cleaning or a complete smile makeover, our team at West Coast Dental of Paramount is here to provide expert care that’s easy, accessible, and always patient-first.
Book Your Appointment Today
Call us or schedule online to experience compassionate dental care built around your smile—right here in the heart of Paramount.
Art Alex P.
nathalie Sy
If possible, no stars. They aren’t the best dental place. Don’t come out to any West Coast Dental. All they want is money. They’ll suck you dry of money. Not worth the dentist office to go to. Find a different place where they won’t try to empty your pocket. The service sucks too! 2 hrs of waiting for them to tell me my insurance don’t cover it and today’s schedule is for specific cleaning, they knew that too. But didn’t even inform the patient that they’d have to pay out of pocket. They should’ve inform people of that, instead of wasting time??♀️
Hi Nathalie, Thank you for sharing your concerns. We sincerely apologize for the frustration and inconvenience you experienced during your visit. We strive to communicate clearly about insurance coverage and treatment costs, and we regret that this was not your experience. Your feedback is important to us, and we will review our processes to improve communication and reduce wait times. Best regards, West Coast Dental
West Coast Dental of Paramount
Thank you for taking the time to share your feedback. - West Coast Dental
West Coast Dental of Paramount
Thank you so much for rating us, Jerry. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you for choosing West Coast Dental for your dental needs. We look forward to serving you again!
West Coast Dental of Paramount
Khoury 2Ss
Nereyda was very helpful from the moment I walked in, to getting me scheduled. Great customer service.. The Dr, Dr Qazi was also helpful with all my questions. Monique as well, the entire West Coast Dental Staff. APPRECIATE YALL!
Thank you for your kind words! We're happy to hear that Nereyda, Dr. Qazi, Monique, and our entire team provided you with great customer service at West Coast Dental of Paramount. We look forward to serving you again! - West Coast Dental
West Coast Dental of Paramount
Thank you for taking the time to share your feedback.
West Coast Dental of Paramount
Pam Sebastian
lack of service waited more than two hours appointment was at 10am it’s better luck on missing a flight my suggestion is to find another PROFESSIONAL dentist with BETTER service unless if you want to wait more than two hours in the waiting room
Thank you for sharing your feedback. We sincerely apologize for the extended wait time you experienced, and we fully understand your frustration. Providing timely and efficient care is a priority for us, and we will address your concerns with our team to improve our scheduling and overall patient experience. We truly appreciate your comments and hope to have the opportunity to better serve you in the future. - West Coast Dental
West Coast Dental of Paramount
bri
I had a horrible experience at this office and I will never return. The dentist was trying to get me to get an inlay that would cost $600 instead of repairing my regular filling (that’s covered by my insurance). A lady dressed in regular clothes came in to talk to me about it (I’m assuming to offer me to apply for care credit). After I declined and asked why I could not get a regular filling, she said the Dr. didn’t recommend it. It’s a regular filling, I don’t understand how it would be hard to do. After I declined the inlay, she said “okay we will just proceed with your cleaning” and I declined. I would never want to be apart of a scamming office. It was my first time, and I will never return. As soon as I left, I made an appointment at my regular dental office.
We apologize for the experience you had and the concerns regarding treatment recommendations. Thank you for your feedback, and we are committed to improving our communication and service.
West Coast Dental of Paramount
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Paramount
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Paramount
Priscilla Morales
Love this dentist office!! Doctor’s and staff are amazing and helpful i have been coming here since I was little. Nereyda is the best and always so helpful!!!!
Thank you for your kind words, Priscilla! We're happy to hear that our team have been amazing and helpful throughout your visits at West Coast Dental of Paramount. We look forward to continuing to serve you!
West Coast Dental of Paramount
Asma Chaudhry
The staff is incredibly friendly. The doctor was very knowledgeable and was able to explain the entire process. She took the time to go over my dental Health and options. this by far was one of the greatest experience at a dental office, and I highly recommend the physician as well as the location. I have already made my second appointment and will be taking my entire family to this location. Thank you so much for providing such an incredible experience for my dental health.
Hi Asma, we thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our knowledgeable doctor and friendly staff at West Coast Dental of Paramount. We look forward to welcoming you and your family at your next appointment!
West Coast Dental of Paramount
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Paramount
Angel Crown
Very expensive they always come up with bs and don't honor warranties, crowns are cheaply made and pay high price for them. Had to get it replaced like 3 time and they never honor the warranty. Found a better dentist and half of what they charge here and with insurance. Never coming back
We apologize for the issues you experienced with our services and the concerns about warranties. Thank you for your feedback, and we are committed to improving our service.
West Coast Dental of Paramount
We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.
West Coast Dental of Paramount
jay Blue
It's the best place in America,and all beautiful woman with great personalities who are all loving,caring,humble ,respectful and family oriented from the DR. all the way down to the receptionist,and they will make it there duty to go all out to comfort ur visit. Reginald Mcghee
Thank you for your kind words, Reginald! We're delighted to hear that our team made your visit comfortable and welcoming. We look forward to seeing you again!
West Coast Dental of Paramount
JHOVA Mic check
The doctor was cool. Got me and got me out, but the office is small and you may have to wait outside like you’re waiting for a table the procedures that I had done worked out great but I wish they would’ve gave me goggles or wet towel to wipe my face.
Thank you for your feedback and for sharing your experience with us. We're glad to hear the procedures went well, and we look forward to seeing you again soon!
West Coast Dental of Paramount
Hey Damen! We thank you for taking time to write your review! We are thrilled to hear that you found our service to be organized and professional. It is our top priority to provide a seamless and professional experience for all our patients. Your kind words mean a lot to us, and we appreciate your support. We look forward to serving you again in the future at West Coast Dental of Paramount.
West Coast Dental of Paramount
Sara Escarcega
Great staff / office they are very nice and efficient. I would definitely recommend their office. I had some issues with my insurance plan the front office took the time to get this resolved . My family and I were getting X-rays and evaluations and cleanings, the front office ladies were all taking the time to reach my insurance carrier. Most offices would have told my family and I to reschedule and come back for another day. The doctors were very friends and nice . I definitely staying with this office . 10 stars in my book, this is how a doctors office should flow and work .
Thank you for taking the time to share your experience. We're delighted to hear that our team was able to provide you with the exceptional care your smile deserves. We look forward to welcoming you back to our office soon!
West Coast Dental of Paramount
Lían Casaña
Very bad service, they make appointments for you, they make you wait up to 3 hours and in the end they don't attend to you, it happens to me many times
Thank you for taking the time to share your comments. We are sorry that your experience at our office was not exceptional. If you have any questions or would like to speak to someone about your appointment, please email us at info@westcoastdental.com detailing your experience along with your contact information. We look forward to hearing from you soon.
West Coast Dental of Paramount
Patricia Lozada
It is a dangerous place. They wanted to give my 6-year-old daughter 18 tights because she supposedly had 18 cavities. I suspected this and took her to another place specialized in children and they told me that she did not have a single cavity, which is what they do in those offices to charge the doctor for procedures that are not necessary.
Thank you for taking the time to share your feedback. We regret that your experience at our office was not the best. We would appreciate the opportunity to hear more details on this matter. Please email us at info@westcoastdental.com detailing your experience along with your contact information so our regional director can contact you directly and help address any questions you may have. Thank you.
West Coast Dental of Paramount
Carmen Navarro
Stuff is nice and i really like Dr.Z.Qazi she had a very positive attitude made you feel welcome ?
mindy ortega
I wouldn’t recommend this place at all the wait time is outrageous. I wish I could put zero stars that’s how bad the service is, I had my appointment at 10 am for both of my kids we were there waiting for more than a 1hr for them just to have my daughter sitting there looking at the wall. While I was still in the waiting room waiting for them to call my son in to get seen. This is all the time I take my kids in to get seen. You guys have to change that or do something about it.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
Izael Villagómez
What terrible service and terrible experience I had. I have an appointment since 3 and it's 5 and the doctor doesn't even have her lights. What a disappointment you will see ?
We are sorry for the long wait and disappointment this caused during your visit. Thank you for your feedback, we are working to improve our programming and patient experience.
West Coast Dental of Paramount
Kevin Churchill
Very Impressed... Great fascility and amazing staff... The level of professionalism and quality service is what everyone is looking for... I highly recommend: "West Coast Dental of Paramount"... Thank you for making it a fun and enjoyable visit to the Dentist... KC...
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Paramount
Thank you for your kind words! We're delighted to hear you had a positive experience with us at West Coast Dental. We look forward to serving you again.
West Coast Dental of Paramount
Thank you for your kind words! We are glad to know that Dennise and Anabel helped you a lot at West Coast Dental of Paramount. We hope to see you again!
West Coast Dental of Paramount
Latanya Jeffers
I've been coming here since the late 90's when my children were 4 & 9 and now they're 34 & 39 and that says A LOT ..The Staff Is Very Kind & Caring. I highly recommend. ?
Thank you for your kind words and long-standing trust in us! We're happy to hear that our kind and caring staff has consistently met your expectations at West Coast Dental of Paramount. We look forward to seeing you again!
West Coast Dental of Paramount
Guy Lansdon
The staff at this office was very professional,courteous and helpful.I recommend Them highly to all.
Thank you for taking the time to share your positive experience with our team. We're thrilled to hear that you recommend us highly!
West Coast Dental of Paramount
Toi Owens
All the staff was very helpful. Location was nice and clean. And the music I enjoyed as well. I would recommend.
Thank you for recommending us and for acknowledging our staff and location. We're thrilled you enjoyed your visit!
West Coast Dental of Paramount
We apologize for any confusion regarding your diagnoses. Thank you for your feedback; we'll work on improving our communication to ensure clarity for our patients.
West Coast Dental of Paramount
Roxanne Magana
Dr Melissa Lopez was the BEST dentist I have ever been cared by. I would follow this dentist anywhere. I am so thankful for the level of care and bed manner we received at the Paramount office
We appreciate your positive feedback and are thrilled to hear that you had a pleasant experience with us. Thank you for choosing West Coast Dental, and we look forward to seeing you again!
West Coast Dental of Paramount
We apologize for the long wait time you experienced. Thank you for your feedback, and we are working to improve our scheduling and patient experience.
West Coast Dental of Paramount
Joel Leal
My wife went in for a consult and came out same day with braces. 10/10 service , staff is very friendly and accommodating. Prices are very reasonable and affordable, would definitely recommend.
Thank you for your kind words and recommendation! We're happy to hear that your wife received friendly and accommodating service and found our prices reasonable at West Coast Dental of Paramount. We look forward to seeing you again!
West Coast Dental of Paramount
Selecia Cumby Oh
Sooooooooo I have to say. From the front desk, to the dental assistance, to the finance department, to the dentist my visit was amazing they took amazing care of me. I came in with a chipped tooth a walked out with a whole new smile. They are the best great and welcoming people from the very bring to the end of my visit
Thank you for your kind words! We're happy to hear that our team provided you with amazing care and a welcoming experience at West Coast Dental of Paramount. We look forward to seeing you again!
West Coast Dental of Paramount
ashley melendez
I’m extremely happy with the service I got from West Coast Dental. After never having a cavity I finally had my first one this morning. I was extremely nervous not knowing what was gonna be done but Dr. Honda and the floor lead Ceci explained to me what needed to be done and I felt so much better. The process was fast and easy. Thank you to the whole team for making my experience great.
Thank you for your kind words! We're happy to hear that Dr. Honda and Ceci made your first cavity experience fast and easy at West Coast Dental of Paramount. We look forward to seeing you again!
West Coast Dental of Paramount
Linda Lippincott
West Coast Dental Paramount is always treating patients with special care and friendly atmosphere.
We're pleased you had a pleasant experience with our dental office. We appreciate you choosing West Coast Dental, and we look forward to serving you again for your dental needs.
West Coast Dental of Paramount
We're pleased you had a pleasant experience with our dental office. We appreciate you choosing West Coast Dental, and we look forward to serving you again for your dental needs.
West Coast Dental of Paramount
We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.
West Coast Dental of Paramount
Lety Chavez
Dissatisfied why more than 1 hour of waiting even when they give you the appointment, that time is supposed to be told to each patient and they should repeat it and the receptionists respond with a bad attitude.
We are sorry for the long wait and the attitude of the receptionist during your visit. Thank you for your feedback, and we are committed to improving our programming and patient care.
West Coast Dental of Paramount
Thank you for choosing West Coast Dental for your dental needs. We look forward to serving you again!
West Coast Dental of Paramount
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
Martin21 Gonzalez
Ridiculous it doesn't make any since that the 2 different doctor's that work here take 2 different insurances !! Scheduling a appointment sucks here!!
Steve L (Stivirino)
Perfect visit. Saw me the same day, got checked and planned for treatment.Easy does it.
Cedric McDonald
Friendly staff and they'll work with you and set you up with a payment plan if necessary.
Hey Cedric, we're happt you had a good experience at West Coast Dental. We appreciate you entrusting us with your dental needs, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental of Paramount
Eric Denial
Dr. Sina is new to West Coast Dental --Paramount. He talked with me about himself and his profession, as well as complementing my good overall dental health. He took time to do a very thorough cleaning.
We thank you for taking time to provide some feedback regarding your visit to West Coast Dental. We're glad your dental health was successfully looked after, and that you felt good with your overall dental health. We look forward to serving you again in the future. Wishing you continued dental health!
West Coast Dental of Paramount
Joshua Garcia Diaz
The staff were well Informative. The doctor explained what needed to be done and the costs were explained in detailed. Thanks West Coast Dental
We're pleased to know your experience at our office has been positive. We strive to provide a wonderful experience at West Coast Dental for all our valued patients. We look forward to serving you again in the future, and we wish you continued dental health!
West Coast Dental of Paramount
Evangelina Mitchell
My experience was good. Staff was helpful, and l my waiting time was reasonably. My dentist was very gentle, nice, friendly and professional.
Thank you for taking time to write about how we did. We're glad you had a positive experience during your visit at West Coast Dental. We appreciate you for entrusting us for your dental needs. We look forward to serving you again and we wish you continued dental health
West Coast Dental of Paramount
Thank you Elizabeth for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Paramount
Thank you Jose for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Paramount
Jacqueline Ruiz
Horrible service my daughter didn’t even see the oral surgeon I waisted my gas, and it was a long horrible wait as well, they “showed the oral surgeon my daughter X-rays and they just come to tell me that the oral surgeon doesn’t do extractions that I shouldn't have gone there in the first place and I mean you have an oral surgeon that's why I called and scheduled an appointment .. just horrible...
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health, and we look forward to seeing you again!
West Coast Dental of Paramount
bell Tinoco
I don’t recommend this place, my son had cavities and they wouldn’t sing for his assessment for a public school enrollment which is strange because children sometimes will naturally get cavities. The specialist isn’t all that positive.
Candice Wion
Every time I come to my appointment… on time. I’m waiting over an hour plus to be seen. I will be contacting my insurance company to find another dental office, where the wait times are timely.
Hello Candice, Sorry to hear about your negative experience, please email me directly at par@westcoastdental.com. I will also be reaching out to you regarding your experience.
West Coast Dental of Paramount
Karina Guerra
I have been going to this place for a couple of years and this is the second time that they tell me that I have to return to have the cleaning done because it is already late and they will not be able to do it, they take x-rays and everything but cleaning, the truth is that I do not ink if the cleaning does not last more than 10 minutes, now I have to return again, they do not respect the patients' time, I have an autistic girl and for me it is so complicated to find time to return, it seems a lack of consideration and professionalism, and my reason why why I keep going to that place because it is the closest for me for convenience due to lack of time due to my situation.
We are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Paramount
Kiah Powell
I took my son in for an ortho consult and he walked out with braces, same day! Pretty straightforward, everything went well as this was our first visit. The staff was attentive and the orthodontist handled my son with care. The price was affordable as well! No complaints!!
Hello Kiah, we thank you for sharing your positive experience with us! We're delighted to hear that your son's ortho consult went smoothly and that you found our staff attentive and caring. Providing efficient service and affordable pricing are top priorities for us. If you have any questions or need further assistance during your son's braces journey, please don't hesitate to reach out. We look forward to continuing to support you and your son on this orthodontic adventure. Thank you for choosing us for your orthodontic needs!
West Coast Dental of Paramount
Katie Martinez
they have the rudest front desk people ever. i have never encountered such behavior from any other place, the workers do care about service at all. all this place wants is money; they keep telling me i need services that aren’t necessary and aren’t accepting my insurance eventhough i know it’s suppose to get covered. i cannot express how awful the employeed are!
We apologize for the rude behavior you experienced with our front desk staff. Providing excellent service is a priority, and we are actively addressing this issue. We will also investigate the concerns regarding unnecessary services and insurance coverage. Your feedback is valuable, and we hope to have another opportunity to improve your experience. Thank you for bringing this to our attention. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Paramount
Sofia Oso
Made an appointment for a toothache. Waited for more than two hours to hear that nothing is wrong and just got a cleaning.
We sincerely apologize for the extended wait time you experienced during your appointment. We understand that your time is valuable, and we strive to provide efficient and timely service to all our patients. We apologize for falling short of your expectations in this regard. Your feedback is importa nt to us, and we will make every effort to improve our processes and minimize wait times in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com.
West Coast Dental of Paramount
Thank you Minica for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Paramount
Dean Segal
I really appreciate the Doctors honest, sincere medical advice. I was very impressed. He had the patient first demeanor
Hey Dean, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs. We look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental of Paramount
Zarahi Payan
I made the mistake of paying up front and cash for the ortho here got stuck dealing with their attitudes!!! If I could give less stars to the front desk staff I would, this place is horrible, the staff here takes zero accountability and they are extremely rude, always seems like they are bothered don't come here if you want good service
We are deeply sorry to hear about your negative experience at our office. Providing excellent customer service is a top priority for us, and we apologize for any rudeness you encountered from our staff. We value your feedback and take it seriously. if you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Paramount
Thank you Lizbeth for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Paramount
Jefferson J Morales
Like i said. Sometimes its not the price but the service. The service is great and im glad I've made them my choice.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
manuel sanchez
I was not given correct info about my cavity options and quoted an overprice that led me to find another dentist office
Hey Manuel, we are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Paramount
Maria Herrera
We didn't even see a dentist because we got to our appointment on time and we weren't even seen for an hour.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come!
West Coast Dental of Paramount
Viri Flores
Not to bash on the brand but I’ve had so many issues with this location. From bad customer service to overcharges & insurance issues. You may wonder why we still go here, well that’s because my daughter has braces & we’ve paid upfront. But that will Be the last family member to get work done here
Lilia Fernandez
I have been very unsatisfied with this office. Especially with the ortho receptionist and even the front staff. A lot of the times they don’t greet you or smile. Don’t seem like they want to help much or make an effort. My child was scheduled Ortho appointments monthly before the staff was changed and moved around. But now they schedule the appointments every two months. Which I have been unhappy about. And requested if they can be scheduled sooner appointments at least not pass 6 weeks. And their response was that’s how appointments have always been scheduled there. I think appointments should be scheduled according to the needs and progress of each patient. I had my child’s appointment move of courbefore and was not advised of change no call no voicemail. Until I received a call 3 days before, confirming the appointment with the new date. Lack of courtesy.
Hi, Lilia, we're sorry to hear about your experience in our office. I'd like to apologize for the lack of courtesy you felt you received; we promise it is never our intention to come off as unfriendly. We would value the opportunity to reach out to you directly to discuss this matter, if you could please email info@westcoastdental.com detailing your information and our office manager can reach out to help resolve this matter. Again, we apologize for any inconvenience, and we hope to reach out to speak with you soon. Thank you
West Coast Dental of Paramount
stephanie Moreno
Awesome! Waited a bit but very friendly and sweet staff. Way better than other locations! Thanks guy's for a wonderful job!:)
Thank you so much for your awesome review! We are thrilled to hear that you had a positive experience at West Coast Dental of Paramount. We appreciate your patience during the wait and are delighted to know that our staff were friendly. We aim to have a welcoming environment for all our patients. Your kind words mean a lot to us, and we are grateful for the opportunity to provide you with exceptional service. Thank you for choosing us, and we look forward to serving you again soon!
West Coast Dental of Paramount
Luis Neri
Thank you for helping my mother with her de trial treatment big shout out to Dr Honda for always doing a great job and staff and Nereyda for excellent service
We are so happy to hear this was your experience in our office, Luis. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again soon!
West Coast Dental of Paramount
Rob Hernandez
The staff was polite and professional upon arrival, I was treated with the up most respect and they took the time to explain the billing process with my insurance and my out of pocket expense.
Hey, Rob, we're happy you found our staff to be so supportive during your appointment. Thanks again for taking the time to leave us this information about your recent visit. Take care!
West Coast Dental of Paramount
Keira Patterson
Very bad experience again go in at 9 for an early appointment. It's 11 o'clock and I still haven't got seen get seen and question the doctor on what I will be signs and she's get offensive because I'm questioning her. Paramount office is very unprofessional over books the days and the receptionist are rude and manager as well wait
Hi Keira. We apologize for the poor experience you had during your visit. Your feedback is important to us, and we will look to address the issues raised. We regret any frustration caused and would appreciate the opportunity to discuss your concerns further If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. Thank you for bringing this to our attention.
West Coast Dental of Paramount
Monique Alvarez
I went in today for a 9 o clock appointment for a cleaning. Time was passing so at 10ish which is more than hr later, I go up and ask the front desk how much longer. The First Lady was just super rude and was doing paper work. Then this second older lady comes and takes the responsibility to ask me if I was helped already and the Rude lady interrupted me, didn’t let me speak at all. Then the older lady (I’m thinking she’s the nice one) so she went and checked how much longer I would be to get seen. Then comes back says I’m next. I say look I’ve been here for an hr, so when I get called in there am I going to get sit back down and then have to wait to get called back again ? She’s like yes. And I say that doesn’t make sense I’ve been here for more than hr. She said well maybe next time you shouldn’t make an appointment when ortho is here. I’m sorry how should I know when ortho is there? And then so now I have to call and say hey when is ortho there so I can make an appointment on a different day. And a Tuesday is my only day off from work. So when should I make an appointment? Like this is ridiculous. Getting loud with a client is no for me. And the fact that she started getting loud and that she told me that. I gave her the same energy back. Asked if I wanted to reschedule another day. I left her talking as am I walking out the door. Don’t give people appointments if you can’t handle them in the morning. And if you don’t space ! That’s just it I will not be coming here anymore..
Trisha Hernandez
I went on a Friday to see the oral surgeon because of a cracked incisor. They were very busy but the office staff had things scheduled & staffed right and it was flowing. The oral surgeon was extremely confident, professional, caring, quick & most importantly, competent. He knew how to numb that tooth with almost zero pain (which I was super nervous about because the roots are so long on incisors). He also extracted it neatly & quickly. Even tho this office is way out of the way, I was so impressed I actually did the leg work to call my insurance and change the dental office to which I'm assigned. Thank you, West Coast Dental of Paramount!
Hey Trisha, we thank you for taking the time to leave us a fantastic review! We're thrilled to hear about your positive experience at West Coast Dental of Paramount. Our team strives to provide efficient and professional service, and we're delighted that you found our staff well-organized. We appreciate your trust in us and look forward to serving you in the future.
West Coast Dental of Paramount
Andrew Salladay
if I could give zero I would honestly they should not even be an open business anymore this place is a joke oral surgeon told me he couldnt extract a tooth because they don't do that type of extraction there and wanted to refer me somewhere else even tho previously they said they would be taking it out that's it on top of that they made me wait over an hour just to tell me they can't remove my tooth and want to send me somewhere else do yourself a favor and either switch doctors or just don't ever go to this one I will be switching dentists this place should not be in business anymore.
Josue Miguel Castillo
Doctor and staff are super friendly and helpful They manage time very well and the way they treat me was fun! I removed 4 wisdom tooth And I’m ok… I’ll bring my kids back with them ! Doctor was fun!
Thank you so much for your kind words and for choosing our practice at West Coast Dental in Paramount. We are thrilled to hear that our doctor and staff provided you with a friendly and helpful experience. We take pride in efficiently managing our time while ensuring a pleasant and enjoyable atmosphere for our patients. We are delighted to know that you had a positive outcome from your procedure. We look forward to welcoming you and your kids back to our office in the future.
West Coast Dental of Paramount
Thank you Judith for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
We are so sorry to hear this was your experience with our office. We appreciate you for bringing this matter to our attention and are actively developing ways to improve patient experience. If you need additional help or have any questions, we urge you to send us an email at info@westcostdental.com.
West Coast Dental of Paramount
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.
West Coast Dental of Paramount
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.
West Coast Dental of Paramount
grant lujan
Nice and clean office with friendly and kind staff, I don’t like going to the dentist generally but they make me feel comfortable and welcome there. THANKS for taking care of me!
Thank you for putting your trust in our practice and our team thanks you for your kind words! We hope to continue providing only the very best dental services to you for all of your future appointments to come, Grant!
West Coast Dental of Paramount
Michelle Carranco
Wait time is ridiculously long. 2 hours since my appointment and still haven't been seen. I signed consent forms and paid for services but no updates or actual services. I still haven't been seen by the surgeon but even if service ends up being excellent by the actual provider, it is absolutely inappropriate to have to wait this long for scheduled appointments.
Thank you for taking the time to bring this issue to our attention. On behalf of the office, we would like to apologize for the longer than usual wait time. We know how frustrating it can be when you have gone out of your way to make it to our office just to wait a significant time to be seen. We want to help in any way that we can. If you could please email info@westcoastdental.com with your contact information so that we may reach out to you to resolve this matter. Thank you.
West Coast Dental of Paramount
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon, George!
West Coast Dental of Paramount
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
Janette Puerto
Sending me this service because my appointment should have ended by now, right? Nope, still waiting in the lobby. My appointment was at 9 am. It is now 12:04 and I still am here waiting. The receptionist was rude when I went up to ask how much longer after another patron complained and they quickly sent him in. He came in wayyyy later than us and his appointment was at 10. I am LIVID.
We are so sorry to hear this was your experience with our office and with our staff. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We are prioritizing improving patient experience by smoothening out communications and we try our best to ensure that these types of occurrences do not happen regularly but if you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com.
West Coast Dental of Paramount
Gina Garcia
My sons appointment was at 2pm.. when I arrived at 1:50 the front desk employee told me the dr went out on An emergency and won’t be back until 2:45.. I waited until 3pm !! My son got his X-rays done and the dr didn’t show up until 3:20! She took a look at his mouth and said she couldn’t fix his cavities and he needed to see a specialist.. I asked if she can at least do a cleaning and she said she couldn’t until the cavities were fixed. She saw him for 5 minutes and did nothing!! Not only was she late , she was extremely unprofessional. I do not recommend this place at ALL!
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen, and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at info@westcoastdental.com.
West Coast Dental of Paramount
Thank you Angela for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount. We hope you have a great day!
West Coast Dental of Paramount
Michael Maoti
For started stop over booking patients. If my appt is at 3pm, I would have to be there at 2pm just to be seen at 3..smh. it's always over crowded no matter the day. I hate this office.
I'm sorry to hear that you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum and we know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future. Thank you for bringing this to our attention, Michael.
West Coast Dental of Paramount
Thank you Oscar for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
Elena Flores
The Dr’s assistant took pictures of my daughters face without my consent. My daughter did have a few scratches that were done by her brother. And I do understand that it’s protocol to report anything on the child prior to doing any dental work. But what was not appropriate was the nurse taking her personal phone and taking pictures of my child. That is invasion of privacy, she could have easily asked me to go to the back with her and explain how the scratches on her face happened. It was extremely unprofessional on her end and I will most likely not return or refer anyone here.
Hi, Elena, thank you for bringing this to our attention. We are so sorry to hear that you did not give consent to have your child photographed. We are very serious about patient privacy and confidentiality and have rules in place to protect our patients. We urge you to contact us at info@westcoastdental.com with more details on our experience; we take this matter seriously and would like to make sure this is rectified with an office manager.
West Coast Dental of Paramount
Blanca Figueroa
I liked the way Alma treated me. She helped me with what I needed and was very kind. Thank you ?
Thank you for sharing your experience with us! We hope to see you again soon, Blanca.
West Coast Dental of Paramount
Thank you Kendel for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
Kayse
My Family has been a patient of this location for years. My son Arley is always taken care of and I can’t express how amazing everyone is. Staff and Doctors are very professional. Thank you Nereyda for always being so helpful. Dr Honda and Dr Chao are amazing Doctors. I highly recommend this dental office
Hi, Kayse, we are so honored that you have been a dedicated patient of ours for so many years now! Thank you so much for continuously putting your trust in our practice and for taking the time to share your feedback. We hope to continue providing only the very best dental services to you for all of the future years to come. We look forward to seeing you again soon!
West Coast Dental of Paramount
Hi Monica! Thank you for taking the time to let us know how we did. We appreciate your feedback and would love to hear any suggestions you may have to improve your experience. Our goal is to provide exceptional care and service to all of our patients, and we apologize if we fell short of your expectations. We take all feedback seriously and will use your comments to make necessary improvements to our practice. Thank you for choosing West Coast Dental of Paramount as your dental provider and we hope to have the opportunity to provide you with a five-star experience in the future.
West Coast Dental of Paramount
Mack Mares
Very unprofessional employees Very rude Very poor communication skills Can understand my 6 year nephew better than the staff here
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would like to get in contact with you, please email us with your full name and contact information at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience.
West Coast Dental of Paramount
Hi, Mack, we deeply apologize for the experience you had in our office and if our staff came off as unfriendly in any way, as we promise that is never our intention. We would value the time to hear about your experience; if you'd like, you can email us at info@westcoastdental.com with details on our experience, and an office manager will be able to reach out. Thank you
West Coast Dental of Paramount
Emilio Cruz
Nereyda was so helpful and nice! I really appreciate the good customer service, thank you!
Hey, Emilio, thank you for your positive feedback and we look forward to seeing you again soon!
West Coast Dental of Paramount
Hi Carlos, we are sorry to see you haven't had the best experience in our office. We would love to get in contact with you to discuss this issue, you can email us at info@westcoastdental.com so that we may further assist you in resolving this issue.
West Coast Dental of Paramount
Jackeedoll Zamudio
Only the X-ray technician was very polite but the front desk girl had an attitude and was very rude.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Paramount
Hello Jesus! We are thrilled to hear that you had a fantastic experience during your visit to our practice. It's always a pleasure to serve you with exceptional dental care. We would like to express our gratitude for selecting West Coast Dental of Paramount as your dental provider. It means a lot to us that you trust us with your oral health needs. We are eagerly anticipating your next appointment and the opportunity to continue providing you with the same level of exceptional care. Thank you once again for choosing us!
West Coast Dental of Paramount
Thank you Grisel for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
Thank you again for taking the time to let us know how we did. We hope you have a great day!
West Coast Dental of Paramount
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Paramount to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
Sarai G
Front desk is super nice and helpful. Oral surgeon was the best. I was having some anxiety before getting work done and he and his assistant reassured me throughout the whole process and really helped me calm down. After my last dentist retired it took me years to find one i felt comfortable with and I’m so glad I found this clinic
Hi Sarai! Thank you for sharing your experience with our dental office. We're thrilled that our team made you feel comfortable and at ease during your visit, especially since dental work can be anxiety-inducing. Our oral surgeon and his assistant are dedicated to providing excellent care, and we're glad that our front desk staff made a positive impression. We're honored that you chose us as your dental provider and will continue to provide you with the best care possible. Have a great day!
West Coast Dental of Paramount
Kasey Littlefield
Poor communication and long wait times. Filled out all my paperwork online, then was asked to fill it out again when I got there. Waited 40 minutes facing the wall in a cubicle because my dentist was on her lunch break. Didn’t listen to my dental history, did not discuss options for treatment, was told that I’d need a specialty referral and that was not provided. I wasn’t comfortable with the aggressive treatment plan and asked for a cleaning only, and was told that they would not do that if I did not agree to the more extensive treatments. Ended up leaving with no treatment or cleaning because I was not comfortable with their care, pushy sales, and communication.
We are sorry to hear your experience was less than exceptional. We are making a conscious effort to prioritize patient experience and we take all patient experience seriously, so we appreciate you for sharing your experience. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com. Thank you.
West Coast Dental of Paramount
Jocelyn Ramos
Website and person I spoke to said they handle pediatrics (4 year old) and they don’t they have to refer to specialist…wait time was almost two hours and all they did was X-rays in the end. Wont be returning. To the response… the special request was that child is seen alone by the pediatric dentist. No parents allowed in the room. It’s a pediatric patient!!! Of course I want to be in the room not only because it’s a child but so the child fees safe. So yea I won’t be returning because your SPECIAL REQUEST is to see children alone .
Hello Jocelyn, I apologize for the inconvenience. We do refer our patients to our inhouse pediatrics, we did offer for you to bring your child with our specialist and you declined because of your special requests. If you would like to bring your child to our Pedodontist, you are more than welcomed. Our Specialist is a great Doctor and would be glad to see your child. If you have any additional question's I would be more than glad to answer them. Thank you and have a great day.
West Coast Dental of Paramount
Natalie Martinez
First off...customer service sucks they're greet to us patients is horrible..that is why I'm switching to another clinic...dentist are OK..they don't explain much just tells dental assistant what to write then leaves ....I need to know what work I need...that is why I'm going to dentist ...so no I will not recommend
Crystal Gonzalez
Hire professional friendly staff. Worst customer service with the exception of maybe 2 ladies in there. They took my 5y/o son into the backroom and did not allow me to go in because it was "too crowded/no space" BUT they let their Clown (entertainer for kids) go in?! WHAT?! i was NOT ok with that!!! ive been coming here for yrs and been procrastinating to switch because of the hassle in finding a new place but after today i will not be going back. always new problems with this place, very unhappy with their service.
Hello Crystal, I tried reaching out to you regarding your son's Pedo consultation. Unfortunately I was not able to get ahold of you. I would like to go over your concerns, please call me back at your earliest convenience. thank you and we appreciate your time.
West Coast Dental of Paramount
Araceli Gomez
I’m so happy with the dental care my family and I receive from Dr. Honda. She is absolutely the BEST. She cares about us and asks questions before she gently works on our teeth. Araceli G.
Lucia Gordo
They could improve in making people more welcoming very rude unhappy place they need to smile more need more specialist on board make me wait since 10am till 1:30 to tell me Dr won't be able to see my daughter wile she was in pain .
Hello Lucia, I'm so sorry for the inconvenience. You were scheduled today for a consultation. Unfortunately we were unable to start treatment same day, we offered another appointment and you declined. We offered a sister office. We try to give our patients the best experience, I did call you regarding your concerns and if you have any additional questions please feel free to contact me at the office.
West Coast Dental of Paramount
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
sherryl isidro
Monique is the one that explain to me the ins benefits. She is the one toy
Erica Guerrero
Dentist says one thing the lady who charged says another don't bother if you have medical doesn't cover a thing! Also beware of changes in Apts call center calls but has nothing to do with the office changed the date and time with no notice
Hello, Unfortunately some of the procedures that your father needs are not a cover benefit with Medical. I'm so sorry for the misunderstanding.
West Coast Dental of Paramount
Angel Valenzuela
Excellent customer service/ Knowledgeable staff thanks WEST COAST DENTAL
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
Alegypsy Herrera
Be careful that they give you a membership without consent and continue charging you....
Jose Ramirez
West Coasr Dental is the Best option for my dental care. At first I was so nervous for my root cannal treatment, but the warmth welcome of the team made me feel very comfortable. All of them are very kind, from the receptionist to the Doctors. Special thanks to Nereyda, She's always willing to help people giving them options and opinions. One can tell how much experience she has checking that everything runs well around her.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
Evelyn Ortiz
My daughter’s appointment was at 11 , she got there 5 minutes before the appointment and she had to wait 1 hour. This happens every single time.
Carisa Arrington
This office has been one of my least favorable experiences with any dental office I’ve ever been to. The wording of services have been conflicting, not to mention the excessive reminders I’ve received regarding my appointment just to get different results and advice upon arrival. I’ve been told I would see certain dentists that are in network with my insurance and then told something different after arranging the appointment. I would not recommend this office to anyone ever, especially when time is valuable and being blatantly wasted.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Paramount
Marsy Cazarez
This office does not allow parents in the room with their child. When asked if this a policy that is written down the staff replies with no it’s not it’s word of mouth … so we should basically follow a rule that is made up for what reason … children should be allowed to have one parent in the room with them. We aren’t asking for a whole squad in the room.
Linnie Sohler
I saw Dr. Honda today for a filling and deep cleaning, requiring half of my mouth to be numb. Dr. Honda worked her magic and I was quite surprised when both procedures were complete! Dr. Honda is an extremely knowledgeable dentist, but she is also exceptional in compasion and care. I have been seeing her for years, which in itself says a lot. I have deep respect and love for Dr. Honda. Best Dentist Ever! ❤️?❤️
Anthony Garcia
Monique was amazing helping me set up a payment plan ! The whole team at West Coast are so nice and welcoming. The Dr who worked on my Teeth, Dr. Romit, was also very nice and made me feel very comfortable. I love West Coast Dental
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
jess Jz
The new ortho doctor it’s very rude, he does not know how to be tactful, he’s very impatient and does not answer your questions. I’m glad I don’t have to go back there and my kid! I feel very disappointed and I would not recommend the paramount office nor be issue the adrift but be issue if this rude dentist.
nazarena55 nazarena
Excellent service and all the girls who work there are very friendly. I recommend them
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Paramount
Hj Chess Channel
Very excellent customer service and the Dentist is very professional. Look only for doctor Honda. My last visit on 12/17/2022 was not good with the other Doctor. I will recommend only dra. Honda. She will take care of you for sure. She really love her profession not for money. Real doctor.
Miguel Miranda
My experience was great thanks to the office staff. OM Nereyda was great at helping me. Dr Honda and Dr Terzian helped me out with all my questions and needs. Thank you
Thank you again for taking the time to let us know how we did. We hope you have a great day!
West Coast Dental of Paramount
Ravi Kapoor
I take this opportunity to thank my Doctor for my dentire . It is found very comfortable. as I feel
Vivian Butler
Rescheduled twice and when I finally get an appointment I'm told the provider is on vacation, have to reschedule a third time, that is after getting a phone confirmation and message confirmation the day before and waiting in their office for half an hour. Secretaries don't seem to know what they're doing.This is the place for you if you want to be constantly running around because of their inept business practice.
Denise Russell
Friendly atmosphere. The dentist had a wonderful sense of humor and the receptionist were exceptionally patient with me due to the issues with my primary dentist from another office. I will be returning ?!!
B-rad N
Very kind staff. Christy was kind, patient and answered all my questions! Great experience!
jdovski benavides
Dr.Terzian Edward does horrible work. I've been in pain since I allowed him to pull my impacted wisdom tooth 3 weeks ago. I don't like pain. He does not prescribe pain medication. The staff is great.
Keri Corbin
I agree with the other reviews that they are always overbooking appointment times. But the dentists are very patient and knowledgeable. We went in for a ortho consult and he was so helpful and honest. He said we should consider finding a different office for her braces because of the volume of patients they have and the intense treatment plan recommended. I will be bringing my kids in for their general dentistry because they care about their best interests.
Steve Medel
The Staff was very friendly and welcoming. Everyone from the reception counter to the Dental Assistants made you feel like they were happy to help. The Doctor was also very nice and empathetic, didn’t shame you and felt like they genuinely wanted to help. Highly recommend.
Rosalba Pacheco
My daughter started going to West Coast Dental since April 2021 and she is not even halfway done with her braces. The problem with West Coast Dental is that you guys don't have a stable Orthodontist. My daughter has been seen by the 6th Orthodontist and they keep switching her tratment plan. It seems like you guys don't care for the well being of your patients.
Jag G
Great dentist been going their for 7 years , and the dentist has really took care of me, don’t know her name she is Asian or Chinese ??♂️, but I like her she is very cool and professional
LifestylewithLiz
I had never went here. I had on and off tooth pain. I went and I had fillings done and 2 wisdom teeth removed. The 2 dentists that worked on me had such good hands. I didn't feel a thing! Especially the wisdom teeth,I was so scared and nervous and I didn't feel a thing. Definitely recommend
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Paramount
Tina Marie
I had a very good experience and I was nervous as hell but did it went through it and I’m very happy I did it
Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental of Paramount
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Paramount
aleyah brown
I cannot believe how amazing these people are front office AND Back office SHOUTOUT To Monique for making it easy with finance and dr Terson ( sorry for incorrect spelling ) so amazing and gentle and talked you through everything
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Thank you Fredy for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Torrance to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
Thank you May for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Paramount to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Paramount
Lois Romero
Very clean and Friendly place to go to. Great Doctor and stuff. Would definitely recommend to family and friends. Thank you West Coast Dental of Paramount
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
Eduardo Lara
Great service for me just got my tooth removed, the dentist took less than a 1 in a half hr witch is ok with me.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
Aiko Barnes
I was recommended to this place by my best friend I wish I would’ve did a little more research on the place customer service trash the girls in front trash so unprofessional don’t take care of business you have to call them I will never go to this place again I don’t know if all of the locations are the same but I know this particular location is trash and I’m definitely not going down without a fight I am looking into legal action and I’ll keep you guys updated but stay away from this place is terrible so unprofessional
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Paramount
Rosa Carrillo
Not too happy, an extra payment was deducted from my account and its been 13 days and still no solution. All i get is corporate has not reached out to us for your refund
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that w e may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Paramount
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Paramount
Hello Brenda, I'm so sorry to hear about your feed back. Can you please call us back regarding your visit. This is the office Manager reaching out to you. I would like your feed back regarding your experience and your review. Thank you and have a great day.
West Coast Dental of Paramount
Juan Rodriguez
It was a smooth turn out had my appointment for deep cleaning with Doctor Honda I was in and out not a long wait love it.
Veronica Rivero
My stars are for the office personnel. Super friendly, dentist straight to the point which my kids like, the guy who took X-rays very efficient. Now, decoration and patient welcoming furniture needs too much improvement.
We greatly appreciate your feedback and thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
Gustavo Ibarra
This Dr I saw today she's great I told the receptionist to reschedule my next appointment with her. Not Dr Honda
Dear Gustavo, thank you for taking the time to provide your feedback. We always love to learn more about experiences and how we can improve. We look forward to seeing you again soon! Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Claudine Albitre
All staff very nice and and the dentist are very professional ? and polite. Have already told people about them
Monica Morales
The wait wasn't that bad and the staff we super nice and very attentive to all of my questions and concerns.
Kelly Jackson
A pleasant environment upon walking in. The staff are friendly with good excellent customer service and are bilingual in English and Spanish. And the dentist is very gentle and thorough.
Sofia Moreno
Very rude. Lied to me about my insurance when I called to ask where they got it they told me a different month. And I was yelled at by a employee, when I told the employee to give me the same respect I gave her she hung up on me. My appointment was at 4pm didn’t get helped until 5:15pm. Would not recommend this place ?. Go somewhere else. You’ll be treated better.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of Paramount
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Jessica P
Needed an appointment they were able to do same day, an next day for my niece ?
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
Lourdes Fausto Mendoza
First time patient & I had a good experience. Front desk staff was friendly & very helpful (paperwork to sign & working with my hectic schedule to get my next appointment scheduled). The x-ray tech was friendly as well as dental assistants & treatment coordinator, they explain everything very well & answer any questions you might have. The Doctor/Dentist was GREAT!!!! Very knowledgeable & explained everything very well, regarding treatment & as to why he recommends the treatment etc. He actual takes his time & checks in constantly to make sure you’re okay, not like other doctors/dentist. Overall great experience & friendly staff, really seems like they enjoy what they do.
Josefina Gonzalez
This place need better efficiency they doble charge and give the patient hard time with the insurance double charge and confused the insurance west coast dental need to be taken to court
Laura Hernandez
They are somewhat friendly but then they give you what I thought was mouthwash no no no they gave me peroxide??? What the heck... not knowing was the worst... I'm still dealing with that nasty taste...2 hours later... next time I will surely ask before.....I put anything in my mouth...
Christine Isham
Needed to be seen for abscessed tooth and the got me in last minute. Very nice and professional personnel
Ed Loera
They really don't seem to care as much about the "customer service" as they do the "upsell". I made an appointment for my periodic cleaning and they did an exam and tried to sell extra "recommended treatment" but made me reschedule my cleaning which is a total inconvenience.
cesar valenzuela
Seen my son almost instantly. Helped with all paper work thank you so much!!!
Paul Elias
The front people are really disrespectful and not helpful at all. I called one day because I was bleeding and needed some help and they answered that they can’t see me until my appointment day. The spaces for my other treatment fell and because of them I am behind of my treatment plan. Anyway I have to thank the orthodontist because he helped me a lot
LAURA SAAVEDRA
I had my appointment and it took me two hours to be seen and to be told that they couldn't treat me for a wisdom tooth. They told me to go to the receptionist so that she could give me more options and the receptionist was very arrogant with the questions I asked her. This was at the Paramount office.
Patricia Brown
My experience was somewhat indifferent. I sent on a endodontic referral, however after thr initial X-ray was taken and seated in an operatory I was informed that the specialist was not the doctor I was referred to and he would not accept my coverage. This created stress on my behalf because I was started to have pain and the tooth is broken.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Paramount
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Sabrina Flores
Every time I go there is more than an hour wait. The staff is very inconsiderate to the patients. Then when my name was called they skipped me and called another person because they didn't wait for my child to tie her shoes and I had to continue to wait longer! They showed no compassion and lack of communication skills. If I would of known the staff was so unprofessional I would of never got my braces here!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Paramount
ana arroyo
First time at this dentist and definitely recommend it. Front desk were very helpful and made the process very smooth. X-ray technician was very sweet. She made sure I was comfortable. The consultation with the dr was smooth as well. She tells you what needs to get done right away! Very helpful place.
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Paramount
Gigi
The doctor made my mom feel embarrassed about her situation. It was inappropriate and unprofessional. If my mom wasn’t in the middle of a procedure, I’d look for another dentist for her. BEWARE. Also beware of the long wait times. They’ll schedule you for 9 am and you won’t be seen until 11am. I’m assuming they’re trying to book as many people as possible without considering availability simply to make $$$.
antoinette moreno
I highly recommend you go some where else. Horrible customer service. They always over book on ortho and regular dentist appointment. And when you complain about any they threaten to not see you anymore, after you have already paid them in full!
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Paramount
Patty Alba
The front staff is always friendly! The Dr's & assistant are always professional. Very easy to get appointments on Saturday's too!
Brian Kim
Sometimes overbooked, and wait times can be long, but decent otherwise. I've never had any major issues with them. Things were better and faster before COVID, but that's about par for the course for just about anyone lately.
Thanks for the nice review, Angela!
West Coast Dental of Paramount
Carmen Ochoa
I went back for follow-up and today I had an excellent experience, the service was on time, quick and the doctors and assistants were very nice!
Minerva Acosta
Very bad service, I do not recommend them at all, apart from the fact that they take a long time. THERE IS A FATAL SERVICE WITH THOSE DENTISTS.
Elenita Martinez
Always very friendly, I have been attending this place for 6 years and my children always attend safely and leave happy because of the treatment 100% recommended
Dani Ortiz
My experience was very good as I arrived there were about 10 patients in front of me and in 20 minutes they had already passed me the x-ray girl, very good person I think she is new because she doesn't know very well but very kind and the dentist very kind in fact the other girls at the reception and the one who charges are very good very friendly people
Alejandra Nuño
Very good service, very friendly staff, of course there are a lot of people and that is because they are very good, they have everything very clean. I recommend them.....
We're glad to hear this was your experience at our office. Our team appreciates your kind words! We pride ourselves on our exceptional customer service skills, and we're glad we were able to accomplish this for you. We hope to see you again soon! :)
West Coast Dental of Paramount
Cody Ek
The office was small,dirty & the dentist was rude.I don't need to hear things like "omg you have huge cavities" & "you're going to need alot of work thats gona take a long time and I'm very busy".. no that's not how you speak to patient's..and then to schedule me for an appointment and have ne sit outside in the heat for 45 minutes isn't ok either.. went to another dentist & have half of my fillings done in one day.By a REAL professional.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Paramount
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
M
This is by far the best west coast dental I've ever been to, all of the doctors and staff are amazing very professional, and very friendly establishment! Everyone is Amazing!
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
Tiffany N
I arrived 30 minutes prior to my 9:00am appointment, although it made no difference because the doors open at 9:00am despite their hours of operation stating 8:00am. This was a bit frustrating because someone who arrived at 8:56am was checked in before me. Covid precautions are well in place. Patients are made to wait outside and seating is provided. The facility is kept clean. Staff is pleasant enough although there is a lack of communication between them and the patient. The woman who took my X-rays assumed I knew what to do rather than ask me to move my head according to the specific X-ray. I found her just poking into my mouth and actually bumped me in the face with the machine more than once. This was a first for me. I understand their clientele may not be the best but their attitude and customer service needs some work. I came here with my HMO MEDI-Cal insurance because my PPO was not covering the majority of the procedure I need to get done. I don’t remember if the lady said $1800 or $1200, but as soon as I realized it’d be over 1k for a CROWN I was out of there. That’s outrageous and gives me more reason to not trust this place with my dental care.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Paramount
Mary Gonzalez
Friendly staff and I was able to get an appointment that fit my own work schedule which is not always easy with other places
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
Luz Murillo
If I can give this place a negative 10 I would. The experience I has was just unexceptionable. I have ppo which is a main insurance at this place and their communication here is horrible failed to explain before hand that my insurance doesn’t cover their service so they went ahead to charge me out of pocket without being to the attention before the service was received that I would not be covered.
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Paramount
Veronica Redmond
Thanks for providing highly professional service over the past years. I appreciate the appointment system & friendly reminders they give. Special thanks to N. Rosas, & other front desk staff for offering finance programs.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
Ms. TONI Fulcher
West Coast dental is an excellent dentist office with great customer service and care . Excellent staff very professional I appreciate being in great hands from the front office to the back office . Dr. Honda is awesome so sweet and kind gentle on the hands and makes sure to explain everything in detail and recommends great care for my teeth. Thank you to everyone at west Coast See you guys in six months ?. I recommend west coast for great services and the professionalism and to always make sure to keep my smile nice and pretty.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Paramount
Olivetti Mageo
Staff there is Awesome & Dentists are very Friendly & Caring about your issues & concerns..???. Front Staff Nery at this location is very helpful & professional. We loved our visit?.
Amber Costa
Happy with my experience but not so happy with getting the run around on prices if insurance didn’t cover deep cleanings. Had one section done but by there error I wasn’t charged. They realized my insurance wouldn’t cover it. Went back today was told by the secretary I wouldn’t have to pay since it was there error. Get a call later on saying I would have to pay to have the other side cleaned.
alex cornejo
Great service. Nery made me feel comfortable. Went over all my payment options and everything I needed to have long lasting teeth! Would definitely recommend to anyone afraid of visiting the dentist.
Amieecx
Nery was the greatest! She was super helpful and was able to explain my options and what would best benefit me and my financial situations. She really makes me feel comfortable that I'm getting the best care possible :)
Fidel Ortiz
Good service, female Dr was so gentle and Nereida explained everything to the T.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Paramount
John Rendon
After of almost of a full year of searching and searching west coast dental came through took out my wisdom tooth and the customer service was more then amazing thank you thank you so much ?much appreciated please people be patient with them they're doing a great job in making sure your taken care of ..
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Paramount
We're sorry to hear this was your experience at our office. We've forwarded your review to our office manager and would love to contact you to discuss this issue privately due to HIPAA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so we can assist you in resolving this issue. We appreciate your patience during this time.
West Coast Dental of Paramount
Claudia Montes
Had me waiting for an hr and a half just to adjust my retainers. Once they finally got me in I literally went in and out in about a minute.
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Paramount
I'm sorry to hear that you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com
West Coast Dental of Paramount
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Melissa Galaviz
Thanks to all the staff especially Dr. Honda and Nereyda T.C . I’ll be back with the rest of the family.
Denisha Green
Nereyda (Office Finance Clerk) & Dr. Honda are just excellent. I've been a patient for a long while now and I'm always pleased. Great place to be when you need a Dentist and the experience of a very friendly, kind, & awesome office staff. Great combination.
Alex Vera
I recently had a cleaning done here and the service was great. The people there are super nice, from when you walk in to when it’s time to leave. Nery at the front desk was very helpful and was very kind; I was helped right away. You usually don’t wait too long to be tended to and you are usually out within an hour or two depending on the treatment you’re receiving. I usually hate going to the dentist but this place isn’t so bad.
Marsha Covert
Nothing but exceptional service. This is our 3rd time here and we have not had a long wait once! The staff is very kind and informative! I highly recommend this West Coast Dental location!
Thank you for your recommendation of our office, Marsha! Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of the future years to come. We look forward to seeing you again very soon :)
West Coast Dental of Paramount
MARIA HERNANDEZ
I took my son to West Coast Dental at the Paramount location. The check-in process was easy and quick. I noticed the site was well kept and the office staff was friendly. Not surprising during our visit, my son needed some cavity fillings and cleaning. Marisol was exceptionally helpful with explaining the treatment needed for him at the time and she made sure she worked with us to make our payment plan financially equitable. Thank you Marisol for all your help.
Thank you for your kind words about our office, Maria! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Paramount
Sharky1281
Got two root canals and crowns done and everyone was super nice.Definitely recommend West coast Dental very happy with my experience!
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
Vershonda Tousant
Dr Honda was very gentle and knowledgeable. Also, the oral surgeon Dr. Terzian is the best ever! I didn't feel a thing and he's quite the comedian. I would highly recommend this office to friends and family.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Paramount
David Romero
Friendly people. They attended me right on time with my scheduled appointment. I felt like they care about whats most important for the client and needs. They were helpful with information and questions I had. I like how quick they get things done, and that there was no wait like other places. Just make sure you schedule with them to save time
Thank you for your kind words about our office, David! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Paramount
Samantha Aguilera
Dr. and assistants are so welcoming and friendly. Love the safe environment at this dentistry, I come every 6 months for a check up and always come out with a big smile. I highly recommend West Coast Dental!
Thank you for continuously putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of the future years to come. We look forward to seeing you again very soon :)
West Coast Dental of Paramount
Lisa Dorame
I took my daughter in today for her appointment, the front office was very friendly and answered all our questions. The wait wasn't too long I will definitely be back.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Paramount
Janessa
The Staff went above & beyond to make sure I got what I needed. Dr. T extracted my tooth and he did an excellent job. He was confident, caring & made sure I was comfortable & educated on the process I would be going through. Thank you to everyone at this location. I definitely recommend!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words and recommendation! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Yolanda James
The staff was very friendly and professional! I had a lot of anxiety but they made me feel comfortable. The Specialist did a fantastic job. The service was beyond my expectations.
Thank you for your review, Yolanda! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental of Paramount
Thank you for your nice review, Beverly! We can't wait to see you again very soon.
West Coast Dental of Paramount
Troy Sorrell
Dr. Honda is BEYOND gentle. I am a big chicken (6' 5") when it comes to dental work. She makes sure that you feel safe and welcomed in her office. You may have to wait a little longer, but it's worth the wait. What I really appreciate from her is that she allows your mouth to get fully numb first before she does the dental work when required. Don't hesitate to visit this dental practice. I have been pleased every time I visit.
Brian Martinez
I’m happy I found this place. The doctor was very informative and the girl in the front Monique was really nice and helpful.
We are so happy to hear this was your experience in our office, Brian. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Thank you for your kind words about our practice! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Paramount
b garza
bad service, many people make an appointment and my appointment was at 10:30 and it was 11:00 and they still didn't call us, there were 5 patients ahead of us... so they can give you an appointment if they come to you at any time they want
Natalie Cortez
The staff is very welcoming from the moment you walk in the door. I did not wait for someone to help me, very fast service. Felt safe, there was hand sanitizer and my temperature was taken. X-rays and exam room was very neat and staff was friendly. Overall great team, will definitely recommend to friends and family.
javier cervantes
Visit went very smooth front desk Monique was very helpful and all staff is very nice and professional
Thank you for your nice review, Javier!
West Coast Dental of Paramount
Amanda Alvarez
I hate the dentist but I love this place. Always the best experience. My schedule is crazy with school and work and Monique, in the front office, ALWAYS works so well with my hectic life. I can’t say enough about how happy I am with her professionalism & their dental work. Definitely recommend.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Kelly De La Rosa
This was my first time here and it was great!! I like how they where polite and always made sure you felt comfortable during the clean up.
Stephanie Lemus
Appointments are useless as you ALWAYS end up waiting at least 2 hours from tour scheduled time.
Skanless Money
Smal place, but everyone has a good attitude and were very professional I will be back
Thank you for your kind words! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Paramount
Our team thanks you for your kind words, Vicky. We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We also thank you for taking the time to notice the safety protocols and regulations we are following to do our part in keeping everyone safe during this time. We look forward to seeing you again very soon!
West Coast Dental of Paramount
Marcodoz
I had an appointment at 5:00 pm. Was there at 4:30 knowing paperwork was needed. Did paperwork and went in for x-rays, took 10 minutes, x-rays girl told to go out and wait. 5 minutes later front desk girl tells me the dentist is behind and we had to reschedule, I told her I missed work for that appointment, she said, sorry. She is not!!! That's how they operate, take x-rays to charge at least something to insurance. If they know they won't be able to take care of everyone then don't schedule as many people!!! Besides, they should no have a lot of people indoors. I counted 7 employees and 7 to 8 patients waiting for dentist...they are not following covid-19 safety protocols. I regret going in there, they put everyone at risk of covid-19 infection, they just care about money and not people's health. I have been getting emails for follow up visit, I'm never going back there and encourage others to avoid that office.
We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Paramount
Nicolle Arauz
0 STAR for the worst clinic ever DO NOT WASTE YOUR TIME WITH SUCH AS TRASH CLINIC!!! They made you wait hours and hours, then they changed their mind and cancel your appointment. Please read the reviews because you don’t want to be in the same position like us. I WOULD DEFINITELY NEVER COME Back!!! WORST SERVICE, WORST CUSTOMER SERVICE, WORST DENTIST My sister have been in pain for 3 weeks because of her braces and they don’t even care. We’re paying for service that we don’t even receive. YOU DESERVE BETTER, GO TO SOMEWHERE ELSE!!!!!!
We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Paramount
Thank you for the nice review Leschelle.
West Coast Dental of Paramount
thank you for the 5 star review
West Coast Dental of Paramount
Aurora Cordero
Terrible, waited for 1:40 minutes and asked about the wait and they told me a patient was running late, I would understand maybe an hour tops but if this was the case they should have been honest from the start! Or how about tell the late patient to schedule another appointment for whatever procedure they were having done that was taking so long. Over booking was warned on Yelp but I gave it a shot anyway and It turned out totally true. They tried to reschedule the appointment for the next day and it’s like, nah, I made the appointment for today because this is what works with work and my life and was decided on. I had to leave without being seen.
Vanesa Elizondo
Marisol was super helpful. I had issues with my insurance because they said they never received my claim although the ladies in the office had sent it to the like 3 times. In the end they denied my claim and I was really upset because I had to pay a lot of money out of pocket. Marisol went above and beyond and called the insurance to see why it was denied and she worked with my budget. Forever thankful. I’ve seen bad reviews but people need to take into consideration the circumstances with covid and how hard these girls work.
James Gonzales
I had an appointment at 10:30 it’s 1:15pm and I’m still waiting to be seen by the dentist. I was one of the first patients here and how is it that Everyone left and I’m still here waiting. Very disappointed on the waiting time.
Alicia Higuera
I've been going to West coast dental for over 9 years. The assistant's and staff are wonderful. Very caring and understanding of my needs. The dentist and oral surgeons are patient and kind.
Lizbeth Avelar
Great experience. Nereyda was an excellent helper our experience and treatment was well Explained by her.
DaJah Bolden
My visit was very pleasant! Great improvements have been made. The dentist is very knowledgeable in assisting me with my questions. I love the precautions they’ve taken due to covid-19. The lady doing my teeth cleaning was great, staff was very prompt and professional. Highly recommended. Ive only gone to West Coast Dental chains since a child.
We are glad you found us as well as it’s a pleasure to work with patients such as yourself. Thanks for taking the time to write a review. We've taken every possible step to keep our patients and staff healthy and safe during this pandemic. With our patient screening, regular cleaning and sterilization of all our offices and equipment, we strive to provide all our guests with the safest environment while they receive unmatched dental care.
West Coast Dental of Paramount
Terrie Moore
My daughter’s appt was at 9:30 am and we waited over 2 hrs we drove over 1hr and a half just for x -rays only .No teeth cleaning pls she have 2 cavities .they were overbooked despite COVID -19 .We will not be returning bad business .I contacted Corporate waiting on a call back .Something has to be done about this .
Thank you so much for rating us, Ashley. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Lizeth Del Rosal
They told me that my 2 year old needed crowns on her 2 front teeth. I made the appointment to get the crowns 1 week after the doctor told me she needed them. During her appointment to get the crowns another dentist checked her without seeing her x-rays, she said she actually needed 4 more crowns on her molars. I refused and said I was just going to do her front teeth that day. The dentist pressured me and said "you should get them done now, she's already been sedated so just do it now, it's important to get her molars done because those are already her adult molars. First of all she was not sedated, they hadn't given her anything yet. Second of all, she's only 2 years old, adult molars don't come out until 6-7. Thank God I fed my daughter that they. They didn't explain that she was not supposed to eat prior to get appointment. Since she ate they rescheduled me for the next day. I did not go back of course. Such a bad experience.
Gloria Benitez
They were really careful since am 26 weeks pregnant but they where able to help me and fix my broken tooth am really happy with the outcome and thanks to Nereyola for the helping me on the financial part. Thank you for your great job.
Lauriz Ramirez
Bad service i was here for 2 hours for a cleaning and then they said they were going to lunch so they didnt do the cleaning... if course ima change dentist
monika jackson
Terrible service had 11:00am appointment and was not seen until 2:00 p.m. Changed the price for services that was originally quoted.
oscar castellanos
is not the first time that I visit this office,they allways treatme well,everybody is friendly,thanks to my lady doctor for explaining my tratment and to Nereida Rosas for explaining the tratment cost in detail.God bless you
Liz Mor
They made me wait almost an hour after making an appointment and after telling them my access is coming and they don’t wait. Wasted my money and time. Never going back
• Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Paramount
Marv Perez
The front receptionist, x-ray tech, Dr., and the team make my dental visit a wonderful time.
Dazol Alvarado
This place has great customer service especially Marisol very nice young lady my appointment was at 8am and they had me in really fast i was in and out. Every one was so friendly i really recomend this place.
We hope to renew your West Coast Dental experience in the future, Tiffany.
West Coast Dental of Paramount
Alicia Fregoso
The staff is amazing they are very dedicated and truly understanding with patients needs. They took their time to make sure everything I needed was taken care of. Not mentioning their sanitation process is very good I saw how they cleaned over and over areas being used by patients. I would like to point out a very sweet young lady Marisol whom assisted me personally and helped me understand my coverages with details. She made me feel the comfort of being taken care of and set my health as a priority to her and her staff. I will strongly recommend this office and return for sure in the future. They all deserve a true raise for risking themselves in these hard times and setting us the patients their priority at all times.
Thank you for your nice review, Alicia! Thank you for also taking the time to notice the safety precautions and protocols we are following to do our part in keeping everybody safe and healthy. Your health and safety are our top priority! We want to make sure our patients feel safe and comfortable at all times while under our care and receiving only the best dental services. We also know how confusing and complicated insurance companies can be, so we are happy to hear that our team was successful in helping you with payment plan options! We care for our patients the way we do our family, and we are so happy you felt that with us. We can't wait to see you again very soon :)
West Coast Dental of Paramount
MARIA MARQUEZ
The staff including Dr. Honda are extremely professional and friendly. The exam including x-ray and cleaning took 30 minutes.
Hi Maria, Thank you for your kind words about our team. We truly appreciate it and hope to see you again very soon!
West Coast Dental of Paramount
JM Nueva
It was horrible waiting one hour for an 11 am appointment that ended up being 12 or more. They only did the x ray and check up but I made an appointment for more than just those. It was for my general cleaning, but instead of accommodating me for my cleaning after waiting long, they instead rescheduled it due to their dentist being behind. It’s not my problem that their dentist got behind. They are always making me wait longer. It’s very unprofessional. I don’t even know why they even still run a business when they cannot even keep their patients’ appointment on time. They’re so not very punctual and kind of rude to their clients not just before even after all these years.
We deeply apologize for the time you spent waiting in our office. We also apologize if any of our staff members came off as rude in any way. We pride ourselves on our high-quality dental and customer services, and it saddens us to hear we did not achieve that for you. Please call our office or email us at feedback@westcoastdental.com so that we may further assist you.
West Coast Dental of Paramount
Kimberly Garcia
All Staff are very friendly from reception to dental assistants only bad thing is they over book appointments. Wait time was 2 1/2 hrs doesn’t include wait time in room. if you want to cancel is $75 charge. It was very frustrating specially on an empty stomach
Hi Kimberly. We truly appreciate your kind words about our team. We also deeply apologize for the time you spent waiting in our office. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Please call our office or contact us at feedback@westcoastdental so that we may further assist you or answer any questions you may have.
West Coast Dental of Paramount
Araceli Gonzalez
This office always seems to amaze me! They are awesome and they take good care of their patients especially the kids!! Thank you to the staff & Marisol!
Thank you for your nice review, Araceli! Our team truly appreciates your kind words, and are so happy to hear you enjoy your visits with us. We look forward to seeing you again very soon!
West Coast Dental of Paramount
Francis Rabe
Friendly staff that was helpful and took care of me right away. I had my first dentist visit in years here and they were great in service with my cleaning.
Nancy Esquivel
Worst service ever. Every time I’m there it’s always overbooked and have to wait over 2 hours. The only reason I have to go back is because I paid up front for my daughter’s braces and she has to see the dentist there. Please don’t make the same mistake I did. The actual orthodontist is awesome but the staff especially the ones in the front are awful. Even when we have an appointment, we always wait 2 hours. The last time I was there 7 people where booked for the same time. How are they following the COVID rules like this, can someone answer that?
Thank you for bringing this to our attention. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com
West Coast Dental of Paramount
Robert Mott
Dr. Honda and team are high quality professionals, friendly, and very patient considering all the protocols with safety amidst the Corona Virus! It's more wait than usual, but that is the "new reality" of life in the pandemic.
Betty Shaw
I must say that I am so grateful and appreciative of West Coast Dental in Paramount and Dr. Mekarsari Honda. My son is recovering from a massive stroke and developed pain in his upper right jaw. Dr. Mekarsari Honda, whose schedule was quite full, fitted him in urgently because of the pain he was in. The dental office was clean, professional, compassionate and efficient! We could not have had better dental care anywhere else...thanks West Coast Dental! A grateful Mom
Leo
I work 100 miles away and came to a regular check up only to find out that my Insurance was (both) exhausted. Need to wait 4 months to get care. Luckily I don’t have an emergency.
Ken P
I had been going here for a couple years and paid cash for most of the services I received, when all of a sudden they wouldn't see me anymore because if something called share if cost. I paid for most of the care anyways. I was denied service.
Sergio Zamora
Very happy with the service clean place Staff very professional.i recommend
Thank you for your nice review, Sergio! We hope to see you again very soon.
West Coast Dental of Paramount
tia C
Great customer service. Financing Nereyda was super helpful with picking what was within my budget while giving me the best services. Dr. Honda was awesome efficient and delicate. The front office girls Monique and Andrea answered all my questions....and I asked many questions lol. Overall great experience.
David Kaufman
Dr. Wright was personable, professional and patient with me. He answered my questions without making me feel like he was in a hurry to get rid of me. The staff was very nice, too.
Mika G
Too many people in the dental office at one time during a pandemic. You would think they would decrease appointments to allow for proper transitioning of patients. For the office to be that small, you should not have almost every room filled, and people waiting. I only go for follow up ortho appts. I switched from their general dentist a LONG TIME AGO after I seen how horrible they were.
pedro hernandez
I was seen as an emergency because we were having pain and your staff was awesome in having me come soon as possible to address it. Thank you to all the staff and thank you Nereyda for giving me an awesome discount and working with me with my insurance. The wait time wasn’t a problem for me because I know you guys are doing the best you can for the safety of your patients during this COVID situation. Thank you once again you guys are theeeee best!!!
Lupillo Ramirez
Long time waiting, I had an Appointment at 9 and they took me in at 9:40, the girl at the X rays Had a bad attitude, after the x rays over an hour pass for they to call me to do my service, in general I don’t recommend this place.
Sylvia Herrera
The place is nice and clean. They are taking very good precautions for Covid. But the pricing is way to high for my pocket. In spite of having insurance.
Natalie Torres
I had to wait a long long time, but the ladies in the front were able get me in. One of my teeth had basically shattered. I got 2 root canals and getting 2 crowns tomorrow. I thought I was going to have to wait at least a week. It was worth the wait.
Thai Nguyen
It would have been a 5 stars if I didn’t have to wait for 2 and hour half to get in even though I already scheduled an appointment. Besides that, the service was good and I was very happy.
Hi, Thai. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Paramount
Jessica Gonzalez
Although I waited an hour to be seen, the actual visit was quick and pleasant. Dr. Terzian was funny and he made me feel very comfortable by checking up on me constantly during the procedure. He took out all 4 of my wisdom teeth in 10 minutes and I didn’t feel any pain, which was my main concern. The staff was also very friendly.
We appreciate your feedback. We apologize that you had to wait when you came into our office. We are also very happy to hear Dr. T. took great care of you while you waited :)
West Coast Dental of Paramount
Thank you so much for rating us, Mario. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Evelyn Harris
I just had my 6 month check up at West Coast Dental of Paramount. I have been a patient for nearly 5 years now. My appointment was set at 0900, I arrived at 0845 after a few signatures and initials, I was taken to the back to rinse with peroxide on time. I was concerned and hesitant to go because of the COVID-19 outbreak. I was very pleased with their cleanliness and kindness. Nereyda took care of my paperwork and payment. She is kind and prompt. My Dentist, Dr. Honda ALWAYS rocks! She is thorough and takes good care in detail with my teeth.
Thank you very much for such wonderful feedback. We enjoy hearing what makes your visit to our office so pleasant. Our entire team looks forward to seeing you and your family next time! Feel free to call the office anytime with questions. All the best, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Celita. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Chris Larison
Dental assistants were kind but when it comes to office staff and management it is a horrible office. I would never recommend this place or ever go there again.
We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. We will handle that issue on our end. It is our priority to ensure every patient leaves with a smile. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Marquis. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Jebus G ruiz
The wait time was long even with the appointment. Was not notified of wait time till after I signed a packet of paper work. Also was told only the xrays where going to be done and I would have to schedule another appointment to get an exam and then possible treatment. However the Manager and actual Dentist where Great. Very helpful and knowledgeable also empathetic to the situation.
Thank you so much for rating us, Marissa. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Lawrence Micheal
I was never seen - even after scheduling an appointment and waiting for 2 hours.
Maggie Lopez
The oral surgeon was very good. Quick and made good, funny conversation during my wisdom tooth removal. Wait time was long however but worth it for good service
Darryl Williams
Staff Very professional and courteous the doctor she was excellent and professional also
Thank you for providing your feedback and letting us know about this issue, Oswaldo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (562) 205-8091 and we'd be happy to help you out. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Shadai Terry
First time at the office, wait time is a little long. However, it's very clean and everyone seemed pretty nice.
IRMA HERRERA
I don't have a good experience. The first time they gave me an estimate after the X-rays of an exaggerated amount of what they said I needed! And they gave me 2 weeks to decide! The second time I was waiting for 3 hours and the Doctor who touched me according to her does not speak Spanish and another time I left and they did nothing and the third time I was waiting for an hour to be seen for a cleaning and from there they told me that sitting waiting for the Doctor there are 2 more patients before me and what happens is that they give us the appointment to more than 6 people at the same time I had it at 9 and 6 people or 7 too ?? there are only 2 or 3 doctors and the rooms, all the people waiting for more than an hour outside and inside, their service is horrible, the people outside angry and complaining!??This office is useless!
Thank you so much for rating us, we really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Lerry Moppin
Today was my first day and my experience was fantastic. I highly recommend this office. Very professional, clean,and family friendly. Best of all they are willing and will help with keeping out of pocket cost low. I give this place 2 thumbs up and and heart emoji.
Allena Vann
Great staff I love them sooo much!! monique. omar .marisol. Cech. Sofia. dr. Honda. dr. dewberry and veronica. they deserve a raise or promotion soon. Thank all of u for always allowing me to have a great visit. you all are so caring and kind!!
qt_Diogo
Great customer service receptionist are very friendly and Dr Tartakow is really great explains treatment very well
Thank you very much for such wonderful feedback. We enjoy hearing what makes your visit to our office so pleasant. Our entire team looks forward to seeing you next time! Feel free to call the office anytime with questions. All the best, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Luis. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Enrique Diaz
I was very happy with my visit, friendly and professional employee’s.I highly recommend this office to anyone who wants a professional dental office.
Thank you for the very kind words Enrique! I'm happy you have had a positive experience with us and glad to hear your concerns and worries have been addressed. We truly care about each and every one of our patients and it's nice to be acknowledged, so thank you again!! See you soon :) Smiles, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Keith. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
J V
Was looking for a dental office for my check up and came across west coast dental in paramount, i decided to walk in to check it out and the staff greeted me they were able to see me same day dr Honda was gentle. my wait time was minimal and was also offered a consult for braces , Dr greg was very informative, marisol and eddie explained treatment breakdown and made it easy for me to understand. Thank you
Beth B
Takes way tooooo long. There’s like 10 chairs in a small waiting area w/ 30 people. Too stuffy. 1 hour wait just for an X-ray . I had to leave cause I wasn’t about to wait an extra hour just to be seen. Would not recommend and not coming back.
Thank you for bringing this to our attention Beth. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Carmen. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Peter Lay
Slow service. Was asked to fill forms out online prior to visit and when I arrived for appointment I was asked to complete all the forms again because the system was down. Took an hour from appointment time to be diagnosed. Never spoke directly with the actual dentist/surgeon.
Thank you for bringing this to our attention Peter. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Elena. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Marisol Lopez
My girls love Dr. Honda the staff is so polite and definitely make everyone feel welcome!!
Thank you so much for rating us, Jessica. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Betty Butler
This office was amazing! We just finished our appointment. Dr. Nasibi, his assistants, Yesenia and Tracie, took the best care of my babygirl. She’s of child age and needed extensive work (not to mention a strong phobia of the dentist). The personalized care was as if we were the only patients...only to be complimented by the efficient, friendly staff. They took amazing care of us, even with costs! Make your next appointment here.
Yes, you are absolutely right - the dental office can be a scary place; however, we are glad that we were able to change your perception and get your daughter on-board for maintaining and keeping her teeth and gums healthy. Thank you for your feedback, see you again soon! :) Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Isabel. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Jessie Nacar
I arrived as a walk in. Filled out paper work and was seen less than a 45 min. The service was so fast, the DR and assistance were so friendly . Nery, explained "what my insurance covered and what was due out of pocket. " west coast dental keep up the great work.
Thank you Jessie for sharing your experience with us! We take great pride in our customer service and taking care of our patients. We look forward to seeing you again. Smiles, West Coast Dental of Paramount
West Coast Dental of Paramount
Freddie Jones
Marisol and Nancy was very helpful polite resolve all matters greatly appreciate it
Cleo Garcia
The girls and the X-ray guy were super cool, they treated me super well... the doctor did a very good job?
Thank you, Cleo, for sharing your Google experience with us! We pride ourselves on customer service and caring for our patients. We hope to see you again; we're here to serve you. Wishing you the best, West Coast Dental of Paramount
West Coast Dental of Paramount
DaddyN3ckB3ard
I love feeling like I am tortured without the pain. The crunching of the teeth without the pain is great. Had a good laugh. The wait was bad though.
Thank you for taking the time to provide your feedback, we always love to learn more about experiences and how we can improve. We look forward to seeing you again soon! Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for your kind words, Kamryn. Omar and the team really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Gabriel Rodriguez
One of the things I hate the most about going to the dentist is that they make you wait a long time and they do just a little work at a time and have you keep coming back. Lots of time taken, but here they dont do that. I've had 1 root canal, which took maybe 20 min. And 3 crowns put in in so little time I was amazed. The staff are great and if asked will go over the details as many times as needed to completely understand. Made my experience painless. I'm very happy with the price and outcome.
Thank you very much for such wonderful feedback. We enjoy hearing what makes your visit to our office so pleasant. Our entire team looks forward to seeing you next time! Feel free to call the office anytime with questions. All the best, West Coast Dental of Paramount
West Coast Dental of Paramount
Gwendii Gonzalez
My insurance referred me here for an emergency appointment. And they were able to see me right away and Omar was on top of things and making sure I had a good experience. He kept checking in on me while I was there if I needed anything or if everything was okay. Overall good experience and I’m definitely recommending this Office.
Thank you Gwendii for sharing your experience with us! We take great pride in our customer service and taking care of our patients. We look forward to seeing you again and thank you for recommending us. Smiles, West Coast Dental of Paramount West Coast Dental
West Coast Dental of Paramount
Richard Zepeda
Was a bit anxious going in but the people in west coast dental were very friendly. Felt comfort when receiving treatment. The service provided by Veronica was above excellent.
Thank you for the nice review Richard! You have been doing great and I am glad we are helping you overcome your dental anxiety! See you at your next check up! Smiles, West Coast Dental of Paramount
West Coast Dental of Paramount
Dear Eddie we are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
NoCloutJosh
Great place . Dr Honda was very nice and especially Marisol she’s super sweet . Ceci the floor supervisor was very respectful and super super nice , and I’m looking forward to coming again .
Thank you very much for such wonderful feedback. We enjoy hearing what makes your visit to our office so pleasant. Our entire team looks forward to seeing you and your family next time! Feel free to call the office anytime with questions. All the best, West Coast Dental of Paramount
West Coast Dental of Paramount
Tania Gomez
The dentists are fine, but it's the waiting room that is torture. They make everyone's appointment for the same time, so unless you show up an hour before your appointment time, you end up waiting at least an hour, up to 4 hours. The waiting room is so tiny and cramped. And not very child friendly. When you ask how much longer, the receptionists say they'll get back to you, then don't.
Thank you so much for rating us, Gisel. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you very much for sharing your experience. We are thrilled to read about your experience in our office. Smiles, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Monesia. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Janice Powell
I'm very thankful for your work on my teeth and your help with my insurance.
Monica Dusek
Your service was excellent. I would definitely be willing to recommend you to friends and family. Thank you
Laurie
Bad service.. they keep changing your appointment dates.. bad service to get a refferal, they dont have all the equipment to perform on root canals and other services, nor dental specialist on those areas, that they have to send you to another dentist location and still wait for another 5 or more days for a refferal while your in tooth pain.
Albert Diaz
First time patient at West Coast Dental. Staff was very welcoming in the beginning and scheduling an appt was easy. Their attitude changed when I started questioning why I was being overcharged hundreds of dollars for dental work covered in my HMO Dental Net 3000C insurance. They kept giving me the runaround and finally had to file 2 grievances and move on from this place. Make sure you ask for the dental codes before spending hundreds out of pocket here. They are a business not interested in helping patients.
Thank you for taking the time to share your thoughts about the office! We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the options so you can choose a customized treatment plan that works best for you. I will definitely pass your feedback along and invite you to please contact us directly at feedback@westcoastdental.com to privately address your concerns due to HIPPA regulations. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Dave L
I usually like being there they treat you good but this time when I got my teeth cleaned didn't even give me mouthwash had to go into the bathroom and rinse my mouth and had a bad taste until I got home
Dear Dave, thanks so much for writing. Our team takes a lot of pride in its work, and it saddens us to know that we have failed to meet your expectations. We apologize for any inconvenience that you have experienced during your visit. The more we know, the more improvements we can make, and we hope you'll decide to give us another chance in the future. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Marisol. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Michael Martinez
I was trying to give no star, but it wouldn't let me. So you're lucky you even got the one star. I'm not going into details. But the one stinky star should speak for itself. Thanks for nothing!!!
Jane Denial
Friendly and professional/. They do tend to want to do extra work that is not part of the regular appointment.
Garciaa Lilly
Immediate warm welcome as i entered office with full attention to my needs by Nancy even though the office was full. 1st visit & Dr Honda was very rude & aggressive, belittling her DA & myself once i denied her up-selling treatment. She was great at explaining the diagnose & how the procedure will go (a deep cleaning with perio protect -up-selling the benefit) when I said no to accept perio protect she immediately walked away saying she was not doing my srps because it was zero copayment, she will only do light scale. I work for Dental Health Services THE INSURANCE , I have no copayment & know my benefits. It is not my fault I am covered with no copayment & she wasn’t able to trick me for higher payment. she became very rude very aggressive during my cleaning ..i raised my left hand twice as she instructed me to do so if i felt sharp pain, groaned she would know. The DA herself tried to tell the Dr to stop but ignored her too. I would never touch anyone without permission but when I jumped in my seat i almost had to push her away from my mouth to stop- even as i tried to speak with tools in my Mouth i was in pain & she continue doing it harder not acknowledging that I was in pain & talking over me to silence me & didn’t complete the treatment she explained in the beginning just walked away breathing hard and began working on another client . DA confused as we both knew treatment was not finished, very nicely cleaned me up herself & walked me back to the front. I complained with the Manager Marisol expressing my first time visit & how I’ve been treated, denying to ever be seen with Dr Honda again, Marisol apologized and scheduled me with another doctor that will be there on Saturday .. I hope this is escalated to the grievance department because if she treated me and her assistant like this I could imagine other patience suffering in silence & I don’t want new patients to go through what I went through ..I will give it another try to be seen with another doctor because Nancy made me feel welcomed, very friendly & attentive back staff was also great smiling, positive & attentive with a full office .Only returning because of them !!
Irene Camacho
Needed an emergency last minute dentist for my 6 year old daughter who was in pain and needed a tooth removed. Went here because 1-800-dentist recommended me to them and they had a slot available the same day. I was told by 1-800-dentist that they had a children’s specialist and that was explained to the receptionist before we made the appointment. We go in and the dentist tending to my 6 year old was not specialized in kids. But did not come to find this out until after she removed my daughters tooth. She was complaining the whole time through the procedure that she does not work with kids and that this is what the specialist (who was not there) is for. She was upset and complained afterward that next time my daughter needed to be seen by a children’s specialist because she moved to much. I came here thinking she was a children’s specialist!! It was very unprofessional on the dentist, even if she did not deal with kids on a regular basis, she should have been patient and explained that to me before she worked on my kid. Not complain when her hand was already in my kids mouth and continue afterwards.
Thank you for bringing this to our attention, Irene. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to contact us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
B E
If I could give them zero stars I would. They want to charge you for everything. Anyone out there that has medical and they charged you for the medication for the root canals. I call your insurance to report them. They tried charging me $450 per tooth for the medication i called health net to find out if it was covered and they said my insurance would pay because it is part of the root canal and they have been charging the patient aswell as the insurance.
Flannell Jackson
This was my first visit to this office. I found it through 1 800 dentist. Im glad they recommended this place. This people here was so professional nice and courteous. The dentist I seen made me feel very comfortable. Im glad he will be the one doing the work on me. I wish i wouldve found him sooner.
Jessica Suarez
If I could give this place a 0 I would. My review is solely based on the front desk staff. The dentist, dental assistants, and X-Ray technicians were great.Please save yourself the time and do not come here. The front desk staff does not do their job correctly. Before even coming here I gave them my information to verify my insurance. The day of my appointment they had me wait close to 2 hours filling out paper work and verifying my insurance again. I told them that I had already been told that they accepted my insurance. After calling the lady told me that my insurance only covered emergencies. I had to pay out of pocket when my whole procedure should have been covered... mind you I have 2 dental insurances. Anyhow, I'v been calling and waiting over about 4 months for them to file a claim to reimburse me. Come to find out after calling my insurance that they did not file a claim after they said they would. So lesson learned listen to the reviews ... they are usually right. If you choose to ignore my review, here is a tip DO NOT come here on a Saturday! Saturday's are the day that the orthodontist comes and there is legit no where to sit.
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Aida Duran
I am a new patient here and both times I have been there the staff has been extremely friendly. This dental office is definitely welcoming and great at following up with the patient. Highly recommend especially if you need financial accommodations.
Jennifer Tran
I came in for a cleaning right when the office opened. The waiting room was full of patients for both the general and surgery consultants. I was out in 48 minutes. The front desk ladies, the doctor, and the assistant were kind and helpful. Will be back in 6 month! I returned to remove two bottom wisdom teeth. I was the earliest appointment, 7 a.m. I sat in the chair approx. 10 mins after 7 a.m. since I had to read and fill out the consent form. I was out within 30 minutes after the consent form was filled. Overall quick and painless, due to the medication.
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Stephanie Moreno
This place is awesome its clean and kids friendly they took care of. My baby right away
Thank you very much for sharing your experience. We are thrilled to read about your experience in our office. West Coast Dental of Paramount
West Coast Dental of Paramount
Will Banks
Best dentist I've been to, and I've been to over 20. Pulled out 2 wisdom teeth in less than a minute with no pain. Dr. Honda is awesome.
Thank you so much for rating us, Will. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Firpo Carr
West Coast Dental is one of the worst dentist chains you could ever have the misfortune of receiving consultation and treatment. They are a money-making conglomerate. They appear to be more interested and how much they can get from you and your insurance, then in treating you for whatever else you in the way of dental work. Moreover, although the patient is entitled to his or her x-rays and dental records, or copies thereof, West Coast Dental will give you the runaround and try to avoid at all costs supplying the patient with copies of their dental records. Do yourself a favor, and avoid West Coast Dental, because if you don't, along with your aching tooth, you'll have a ginormous migraine headache.
We appreciate you letting us know about your experience, and are sorry it wasn't a more positive one. Our priority is to provide the best patient care, and as a result we usually discuss a number of options that either the patient has expressed interest in, or that we feel would be beneficial to their overall health. Sincerely, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for your kind words, Jose. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Yesenia. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Gage
West Coast Dental of Paramount
Thank you so much for rating us, Tu. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for rating us, Kimberly. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Thank you so much for leaving us a rating, Jaime. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Sara Soldano
First time coming here and I'm totally gonna keep this place as my dentist. I thought it was going to take super long due to being a new patient but it was less than an hour my stay there. Staff (from front to back office) is very welcoming and provide great quality service. Dentist is very detailed and answers all questions and concerns.
Dear Sara, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction and service as top priority and we are committed to our patients. It is customers like you that make our job wonderful. We look forward to treating you again! Cheers, West Coast Dental of Paramount
West Coast Dental of Paramount
Dear Thexprettyxlies, we are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com.
West Coast Dental of Paramount
Patricia Enriquez
I was a new patient and had a terrible tooth ache so I went in as an emergency. I was denied service because they were busy and could not squeeze me in even though is was 4pm and they close at 7pm. The receptionist had a terrible attitude and even refused to acknowledge me after denying service. I went to a different dentist where they were 30 minutes away from closing and was admitted, treated and was out the door before closing time. I would not recommend a place that doesn't care about their patients whether it's an emergency or not.
Dear Patricia, we appreciate you letting us know about your experience, and are sorry it wasn't a more positive one. Our priority is to provide the best patient care, and as a result we usually discuss a number of options that either the patient has expressed interest in, or that we feel would be beneficial to their overall health before any treatment can be done.
West Coast Dental of Paramount
Xhor
I called to verify if they accept medical for endodontic treatment they said they don’t but to come in and have it checked out because the Dentist usually performs the procedure. I set up the appointment only to hear that I have to go to a specialist they didn’t even referred me I just wasted my time. Also they said that I can’t keep on going to different dental offices because they will charge me if Me-dical doesn’t pay them. First of all it is their responsibility to check that information before performing any type of treatment. I know so because I used to work at a dental office.
Hi Leo, thanks so much for writing. Our team takes a lot of pride in its work, and it saddens us to know that we have failed to meet your expectations. We apologize for any inconvenience that you have experienced during your visit. The more we know, the more improvements we can make, and we hope you'll decide to give us another chance in the future.
West Coast Dental of Paramount
kenneth mccullum
Terrible! Went in for a deep cleaning and they did everything but that! Was the second person there and had to wait 3 hours. The worst service.
Chloe
I would give zero stars if I could their customer service is horrible and please whatever you do don’t get braces with them they’ll overcharge you for everything... trust me you’ll be better off going to a dental clinic. I really wish I listened to the bad reviews.
Saniyyah Hasan
Service is trash and managed terribly. You can have an appointment and still will have to wait over an hour to be seen. Will be switching offices.
daisha naji
Got my wisdom tooth pulled at 31 weeks pregnant & they were so delicate and took all the safety precautions. I was very scared and then boom! The toooth was out in 10 seconds! I had a great doctor and assistant.
Myrna Bueno
Got my deep cleaning today, office staff was very friendly and professional. I like the text reminders they send for appointments . My dentist was great!
Hello Thank you for taking the time to share your experience, we truly appreciate it. West Coast Dental
West Coast Dental of Paramount
Debbie Gonzales
Had a 11am appointment and still waiting. Im very upset. Might be looking for another dental care
Betty Culberson
YES GOOD EVENING. THIS IS BETTY .Y'ALL NEW PATIENT. THEIR AT WEST COAST DENSITY. THE VIST I HAD TODAY. IT WAS AWSOME.AND I THANK YOU GUY'S SO MUCH.YOU GUY'S HAD DONE A TERRIFIC JOB.
Mando Gutz
Rude they don't explain anything about your procedures and they rush you out instead of making sure your treatment was done right I wouldn't recommend this office. At all horrible service. There fast to say no instead of really trying to do there job right
virginia alvarez
Friendly staff . My concern is I went 8 months ago to western dental dentist wanted to remove 3 teeth cost 2,000 I left returned 8 months later they retook ex rays dentist wants to do root canals deep cleaning , pull tooth total 2,900 how can two different dentist have different opinions . Not happy
CLAUDIA DE LARA
The wrost i can't believe people that just cuz u don't have ppo INSURANCE they treat u like trash I was there for 2 hrs n sat n they didn't do nothing n get treat like trash
Kylan Arreola
Ridiculous wait time waited 2 hours to be seen when actually procedure only took 30 I do not recommend this place
Ted Sharp
Not happy with Dentist refuse treatment I need teeth fixed so I can start radiation
Frank P
I set my 1st appt to be seen for a checkup the lady that took my details really wasnt to concerned about my reasons for setting the appointment but she was very concerned about setting a braces appointment for me, I told her im 41 years old i dont want or need them she kept insisting I had to tell her again to stop so she set my regular dental appt which was a month out but in that month I was called several times trying to convince me i need braces when they had not seen me yet, finally appt day comes they took xrays & basically wont do any work that day this office does this thing where they find out your eligible benefits & try to collect that whole amount as soon as they can so be prepared to hear that u need alot of work & get ready to.pay, this office was the most expensive estimate I ever had, I should have trusted my instincts when they were trying to sell me.braces on my 1st call, my portion of their estimate was $5k I can only imagine what they were goig to charge the insurance, I left I didnt get any of the work done so I went to usc dental school I had them look at me, they said I was over diagnosed & that this was a common practice with some dental shops they find out how much is left on your dental benefits & they go for.the gold, one last kicker was me being charged for the xrays its no big deal that part is normal but once u pay for them they are your xrays right lol well if u want those xrays released to another office they charge $25 & will only be a computer print out so they can say they met their legal obligation to release your records upon request but we all know that a computer print out is unusable at your next dr's office its just a way to get more out of you before your done with them, if.your thinking about going to this office for extensive work do yourself a favor & check out the dental program at usc their dr's aren't getting paid for the work they do so their is no financial interest in over diagnosing u the way this office did me, not to mention you will save 75% on the work compared to these guys, its offensive.the way you guys tried to rip me off so I figured I should write a review to let the people in your area know about you & if you try to delete this review no worries I copied it so that I can repost it everytime u call in to have it take down.
Raiders G
Really liked the feeling at this spot. I hadn’t been to a dentist in about 6 years but a painful swollen cheek forced me to finally come in. The woman doing my xrays was very nice and polite when asking me to tilt my head a certain way. Since I was a new patient and my appointment was at 2,(the time they get back from lunch) I was there until about 3:45, to me that was reasonable because they had to create a new profile for numerous people plus they just came back from lunch. Only reason for 4 stars is because the place is pretty small and gets crowded fast which raiser the temperature a good amount to have me sweating. Could be because I was in the ER with my daughter all night so I will update this on my next visit. Special Thank You to Letty for talking me through the insurance and billing as well as giving me some advice!
Zura H
I was skeptical of this dentist at first but after my husbands extraction he is contented with the work and for what it costs its all that it should be.
Lo
I am a very nervous person seeing dentists but everyone at West Coast Dental made me feel very comfortable. Everyone was very friendly and my dentist, Dr. Jeff, was great!
Rose Romero
Receptionist are very helpful and friendly but the nurse assistants inside are very rude! They have no professional skills.
Lupe Puente
The receptionist are very nice and accomodatiing. They wait was a bit long (2hrs +), but it was an emergency and they had to ck my insurance, so I guess it was good.
Quinnon DeWayne Kelly
Very quick, no wasted time! Thorough & efficient, polite and I was completely satisfied! Thank You, Q.Kelly
Andrea Lopez
Amazing service. The staff is very helpful marisol explained my treatment very well and the floor supervisor Cecy super friendly definitely will recommend a friend.
NICOLE FAISON
Had a wonderful visit today. The office staff and Dentist were very professional. I like that I was able to view the x-rays with the Dentist who took the time to explain everything in great detail.
David Petty
1.) Have made appointments, complete with confirmation cards, on multiple occasions which they then cannot find on day of appointment. 2.) Have guaranteed, upon request before procedure is started, that procedure is covered under insurance only to find that it is not covered. 3.) Refuse to maintain order in their waiting room allowing parents of small children to violate their no cell phone policy with loud, obnoxious music and sounds. This may seem unreasonable but consider that: a.) a person visiting the dentist is likely already in pain and that pain can be exacerbated by this activity and b.) Headphones are a thing that are available to parents c.) It is not uncommon or unprofessional to ask a parent to control their child in your waiting room (quite the opposite). I would recommend, literally, any other dentist as this office clearly has no control and no interest in anything other than finding ways to charge you for more services.
Danielle Petty
Avoid this office LIKE THE PLAGUE - they've "forgotten" appointments we've made with them THREE TIMES (THIS AFTER THEY GAVE US THE CONFIRMATION CARDS) And - this is the kicker - they performed an extraction that they GUARANTEED TO ME MULTIPLE TIMES WOULD BE COVERED- then sent me a bill for said extraction. There are plenty of other good dentists available.
veronica lopez
I am very happy with my Dentist here. I really recommend this place. Every one is very professional and friendly.
rosa martinez
First time there and was very happy with the staff, dentist, treatment and the the information received. Will definitely go back and recommend.
Rachel Freede
A joke seriously A joke they make you wait SO SO LONG But yet have a 75$ co pay if you don't show or reschedule YET they NEVER EVER EVERRRR are on time they are awful
Nadine Orozco
The staff was very nice and made me feel comfortable oral surgeon and nurses were great
Lia O.
Staff was very nice but the wait time to be seen with an appt was long. Otherwise, nice office.
Terry Hernandez
Was a wonderful experience the staff was very courteous and did their job very well my son was very relaxed I will definitely refer west coast dental of paramount thank you very much Terry Hernandez
Jay Bond_tico
Outstanding level of customer service. Doctor's treatment was painless! Thank you Dr. Honda
Lynnette Hunter
I really like the staff at this facility very professional. .love the doctor yes i would recommend everyone i know nice experience and im scare of the dentist
Alicia Ramirez
Very pleasant visit for the first time. Friendly staff. Very clean. Dr. Honda was very gentle with my cleaning. Highly recommend
H M
Don't even bother. Should've listened to these reviews when I had the chance. I went mid-April they owe me a refund and as of August still have yet to refund me back my money. They're just trying to get paid, anyway they can.
Marvin Recinos
Friendly service great dentist . Work with your financial situation and well I smile more thanks to this dental group
Gustavo Trejo
Always courteous and answer all my questions. I always have great visits. Dentists usually scare me but everyone is nice here. I recommend this place.
Hiram Martinez
I Had a appointment for my daughter they told me she wasn't on the schedule for that day so they rescheduled it and when i came to that reschedule they told me they couldn't attend her because they where backed up POOR CUSTOMER SERVICE One star ONLY because i couldnt put no stars DO NOT COME HERE!!!
Erick Vazquez
I went there at 5:30pm on a Thursday because on Google maps shows that they close at 7:00pm. So I went there and I it was closed and even though on their business hours sign outside the door shows they close at 7pm as well. One of the receptionist said from the inside "we are closed"
Edgar M
They only want your money!! do not go there!!! they over charge for everything! and they want you to sign right away! I was there two weeks ago and they wanted to charge over 6k! for work that is being done by another dentist now for half of it! they are terrible!!
Huong Tran
Worst dentist I've been to in all my life. They overcharged me and my insurance company. Good luck if you want to speak to an actual dentist, because the receptionist is for some reason the person in charge. The worst communication skills of any office, surprised this place is legit, especially with all the lawsuits they've had ...well looks like they just got another one ....save your hard earned money for a professional, not these clowns.
Jada Esters
I was a patient here because I thought they liked like a nice company. When I made my first appointment I just want a good teeth cleaning. I explained to their receptionist that I knew u needed my question teeth pulled and I would like time to be allowed in the visit for me to discuss my options. She took it upon herself to Make it an emergency appointment, which I didn't know about Until I got there, In this visit I was x - rayed and poked and prOded bit not once did I get a cleaning. so yet - again I make an appointment to get my teeth cleaned. This time their receptionist books me to see the oral surgeon once again with out my knowledge. when I arrived for the visit I was met by an arrogant oral surgeon who did not offer his name to me. I was backed into a Corner by every one in the office. I got 3 teeth pulled that day and I felt every one because he did not accept my request for gas. By the way still No teeth cleaning. When I Came back for My follow up they denied me a visit saying that something was wrong with my insurance. The only thing wrong was that they entered my Social security number wrong.Irecived no follow up care and no pain medicine or antibiotics. I had to deal with my mouth healing after 3 teem were pulled with no pain meds or after care. This place souls be restaffed or shut down.
MARTIN PERDOMO
I stopped by to see if I could become a new patient. It was obvious that they are just interested in taking the insurance for all they have (allegedly)!... I asked, How much for a detal cleaning? - the answer? "Depends what kind of insurance you have". My reply: "Really?" Answer: "Yes, I can't quote you"... This office is in need of some serious re-training or they will not get any new customers, at least as far as I'm concerened. I would like to ask that they reply to my comments/post/review. Please.
Contact
14525 Lakewood Blvd Suite A
Paramount, California 90723
562-272-0000
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am – 4:00pm
I had a 10:00 AM appointment at West Coast Dental in Paramount and arrived early at 9:45 AM. The receptionist, Mari, was kind and professional, and the waiting room, while clean, is pretty small and was full when I arrived. I wasn’t given any updates about delays until 10:35 AM, when Elizabeth brought me in for x-rays—she was also very kind and professional. After x-rays, I was sent back to the lobby to continue waiting. Around 11:00 AM, the manager (I believe her name is Nereida) approached me to ask if I wanted to reschedule. She explained they’re currently sharing space with an oral surgeon, which has increased wait times to up to two hours. As frustrating as that was to hear after waiting nearly an hour already, I really appreciated her honesty and respectful approach. Since my x-rays were already completed, she mentioned my wait time would be minimal when I return next week, which I appreciated. As someone who works in the medical field, I understand delays happen. Fortunately, I live nearby and was able to reschedule without much inconvenience. I’ll update my review after next week’s visit.