West Coast Dental & Orthodontics of Long Beach: Complete Dental Care for the Whole Family
At West Coast Dental & Orthodontics of Long Beach, we’re dedicated to creating healthy, confident smiles in a caring and comfortable environment. Whether it’s your child’s first dental visit or you’re planning a full smile makeover, our experienced team provides personalized care for every age—all in one convenient Long Beach location.
Comprehensive Dental & Orthodontic Services
Our skilled team offers a full range of treatments to keep your smile healthy and beautiful:
Preventive Dentistry – Stay ahead of dental issues with routine checkups, cleanings, digital X-rays (up to 75% less radiation), fluoride treatments, and sealants.
Cosmetic Dentistry – Transform your smile with teeth whitening, no-prep or porcelain veneers, and customized cosmetic enhancements.
Restorative Dentistry – Regain function and confidence with tooth-colored fillings, crowns, bridges, dentures, dental implants, and full-mouth reconstruction.
Orthodontics – Straighten your teeth with Invisalign®, traditional braces, or Clarity Aligners—options for both teens and adults.
Pediatric Dentistry – Gentle, fun, and child-friendly dental care to help kids feel at ease from their first visit onward.
Oral Surgery & Endodontics – From wisdom tooth removal to root canals, our advanced care ensures your comfort and long-term results.
Emergency & Sedation Dentistry – Same-day emergency appointments and a variety of sedation options to make your experience stress-free.
Easy Insurance & Payment Plans
We accept most PPO and HMO insurance plans, including Denti-Cal, and offer flexible financing through CareCredit. Our team is here to help you understand your coverage and make dental care affordable.
Your Trusted Dental Team in Long Beach
From preventive cleanings to advanced procedures, West Coast Dental of Long Beach is your local destination for compassionate, expert care you can count on.
Schedule Your Visit Today
Call us or book online now to experience convenient, comprehensive dental care—right here in Long Beach.
Tonte Dennis Princewill
Thank you for your kind words! We're happy to hear that you experienced great professional and efficient customer service at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that Denise, Shy, Cynthia, and Dr. Morshed made a positive impact during your visit. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Claudia Romero
Great experience Denise office manager along with Stephanie helped me regarding my treatment I will be coming back on next Wednesday after my trip to continue my dental work thank you everyone
Thank you for your kind words! We're happy to hear that Denise and Stephanie were helpful with your treatment. We look forward to seeing you again next Wednesday at West Coast Dental of Long Beach. - West Coast Dental
West Coast Dental of Long Beach
Ixchel Galicia
Been having a great experience with this office! The entire team is extremely friendly and continues to make me feel at ease. Everyone is kind, helpful, and easy to talk to. You can tell they really care about their patients. The customer service was excellent—everything was explained in a way that made sense, and they took the time to answer my questions. Recommend if you're looking for a great dentist and awesome staff!
Dear Ixchel Galicia, Thank you for your kind review. We’re glad to hear that your experience with our office has been positive and that our team has helped you feel at ease. It’s important to us that our patients feel well cared for, informed, and respected, so your feedback truly means a great deal. We appreciate your recommendation and look forward to continuing to support your dental care. Sincerely, West Coast Dental
West Coast Dental of Long Beach
Viviana Luna
I loved the visit, Denise and her team were very cool, Dr. Jereme was very nice, thank you all.
Thank you for your kind words! We're glad to hear that Denise, her team, and Dr. Jereme made your visit a pleasant experience. We look forward to seeing you again at West Coast Dental in Long Beach. - West Coast Dental
West Coast Dental of Long Beach
Ronald Leon
The staff here are very knowledgeable and professional. They helped me feel very comfortable in a very uncomfortable situation. I didn’t know what to expect but I’m satisfied with my results.
Thank you for your feedback! We're glad to hear that our knowledgeable and professional staff helped make your experience more comfortable and that you're satisfied with the results. We look forward to seeing you again at West Coast Dental of Long Beach! - West Coast Dental
West Coast Dental of Long Beach
Ronald Leon
Everyone was very helpful and professional. The facility seems to be very clean and up-to-date with their equipment. Going to the dentist is never a very pleasant experience but they made me feel very comfortable.
Thank you for your feedback! We're glad to hear that our helpful and professional team, along with our clean and modern facility, made your visit more comfortable. We look forward to seeing you again at West Coast Dental of Long Beach! - West Coast Dental
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you had a great experience and are glad you chose West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
We apologize for any inconvenience you may have encountered and remain committed to addressing any concerns in a timely and effective manner. - West Coast Dental
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon! - West Coast Dental
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon! - West Coast Dental
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you received great attention and treatment from our staff at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that Dennis and Javier made a positive impact during your visit at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Murphay Mason
My experience with West Coast Dental as always been excellent. I would recommend this dentist to everyone
Thank you for your kind words and recommendation! We're happy to hear that you've consistently had an excellent experience at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon! - West Coast Dental
West Coast Dental of Long Beach
Kevin Mena
After moving to Long Beach, I was on the lookout for a new dentist and came across West Coast Dental. It has been an amazing experience from the start! Phyllis, in particular, has always made me feel welcome and comfortable every time I visit. I truly appreciate her kindness and support.it Highly recommend this location!
Thank you for sharing your experience! We're so glad to hear that your transition to Long Beach has been made easier with us at West Coast Dental. It’s wonderful to know that Phyllis has made you feel welcome and comfortable at every visit. We truly appreciate your recommendation and look forward to continuing to provide you with excellent care! - West Coast Dental
West Coast Dental of Long Beach
Thank you for your kind words and recommendation! We're happy to hear you had an amazing experience at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
HEMMARA VELÁZQUEZ
My visit is very good. The manager Denise and in front of me are very cool.
Thank you for your kind words! We are glad to hear that you had a good experience with Denise and the team at West Coast Dental of Long Beach. We hope to see you again.
West Coast Dental of Long Beach
Karla Medina
You are the best! Thank you Denise office manager for providing me a flexible payment plan and caring for my health overall my health bless your heart and continue being understanding and caring
Thank you for your kind words! We're happy to hear that Denise provided you with a flexible payment plan and cared for your health at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Hello Elisa! Thank you so much for taking the time to leave a review! We love hearing you had a positive experience at our office and appreciate your kind words about our team. We pride ourselves on providing our patients with courteous and timely service, and we're glad you felt well-cared for during your visit. Our team is dedicated to providing high-quality care with a professional and compassionate approach, so we're happy to know our efforts have been recognized. Thank you again for choosing West Coast Dental of Long Beach as your dental provider and for sharing your positive experience with others. We look forward to seeing you at your next appointment.
West Coast Dental of Long Beach
Kristine Spencer
I had a wonderful experience with periodontist Dr. Rezaie. She is very knowledgeable & really took the time to explain the issues I’m experiencing & all the possible treatment options. She has a great “chair-side” manner & I feel very confident in the care I’m receiving. I definitely recommend Dr. Rezaie at West Coast Dental of Long Beach!
Thank you for your kind words! We're happy to hear that Dr. Rezaie provided you with a wonderful experience and thorough explanations at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Sabrina Levi
The staff from the front to the back was extraordinary! For the first time at a dentist. I was heard. Everyone listened to all my questions and concerns. And answered all my questions patiently and accordingly. I walked out happy and satisfied. Great service and may I add, everyone we're extremely nice. Much appreciated!❤️ Right on staff!
Thank you for your kind words! We're happy to hear that our team listened to your concerns and provided extraordinary service at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Josefina Diaz
This Dental office is beyond great! From Denise office manager front staff and back staff’ Javier and Phyllis my appointment went by fast under this new management thank you westcoastdental!
Thank you for your kind words! We're happy to hear that Denise, Javier, and Phyllis made your appointment fast and enjoyable under the new management at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Rod Gaeta
After years of many appointments for deep cleaning, I met Connie, my new hygienist. She was professional, kind, warm and highly skilled. Honestly, I totally dislike the cleanings. She made it the very best one I've ever had. Just for that reason I would return to West Coast Dental. Thank you Connie!
Thank you for your kind words! We're happy to hear that Connie made your cleaning experience the best you've ever had at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Lovebug123@gmail.com Lovebug
Always a pleasant experience. Staff are helpful and knowledgeable
Thank you for your kind words! We're happy to hear that your experiences with our helpful and knowledgeable staff at West Coast Dental of Long Beach have been pleasant. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you found our service friendly, timely, clean, and informative at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Angélica Huerta
Anabel's attention is very good and she speaks Spanish correctly and provides very good attention.
Thank you for your kind words! We are happy to know that Anabel provided you with very good care and in Spanish at West Coast Dental of Long Beach. We hope to see you again.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Jeffrey Davis
Phyllis the technician at this facility made me feel very comfortable. Professional friendly. Shayann also outstanding in welcoming me and assisting me in the new patient process. Staff overall pleasant professional and explained things to me regarding my needs and concerns. That's important to me.w ????Ashley is awesome. She was able to modify the cost of my dental treatment which helped me financially. I am grateful for her professional and caring concern. ???
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
jimmy brockman
I would rate this office a 10!!! Office manager Denise along with Dr Habibi are beyond amazing along with Dr Morshed on my last visit. I was here many years ago you can tell the difference with the new management director.
Thank you for your kind words! We're happy to hear that Denise, Dr. Habibi, and Dr. Morshed made such a positive impact on your visit at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Jackie Coronel
Wait time might've been long but the experience was great! Staff were comforting and understanding, Dr. was amazing.
Thank you for your feedback! We're happy to hear you had a great experience with our comforting and understanding staff. We apologize for the wait time and are working to improve it. We look forward to seeing you again!
West Coast Dental of Long Beach
Chris W
This is the worst dental office I’ve ever been too. You get seen 2-4 hours after your appointment every time. This place is worse than the DMV.
We apologize for the long wait times you experienced during your visits. Thank you for your feedback, and we are working to improve our scheduling and patient experience.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Maria Valencia
Love Dr Morshed she’s kind informative and very gentle. The office staff are friendly helpful and fun. Highly recommend this office.
Thank you for your kind words and recommendation! We're happy to hear about your positive experience with Dr. Morshed and our friendly team at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
christopher locus
My experience with Westcoast Dental has been great, I appreciate the friendly staff who are willing to assist you with all of your needs, answer questions and overall provide a great experience. Both my wife and I have been and will continue to be customers.
Thank you for your kind words! We're happy to hear that you and your wife have had a great experience with our friendly team at West Coast Dental of Long Beach. We look forward to seeing you both again!
West Coast Dental of Long Beach
Maria Huaracha
My experience was great and normal I got my cleaning and dental treatment done today at a timely time
Thank you for your kind words! We're happy to hear that your cleaning and dental treatment were completed efficiently at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Autumn Boyd
Doctor was very nice, gentle, and time effecient! Will continue being a patient here.
Thank you for your kind words! We're happy to hear that you had a positive experience with our doctor and look forward to continuing to serve you at West Coast Dental of Long Beach.
West Coast Dental of Long Beach
Rhyaun Howell
Honestly this dental office offers Great service all the way around! From the Doctors to the staff! They are attentive, patient, and professional with detail! I appreciate all my dental care I have been doing here and plan to stay for as long as I can! S/O to Dr. Habibi and the whole staff!!
Thank you for your kind words! We're happy to hear about your positive experience with Dr. Habibi and our attentive team at West Coast Dental. We look forward to continuing to provide your dental care!
West Coast Dental of Long Beach
Irene Sanchez
West Coast Dental has a wonderful staff, from the front desk to X-rays and the doctor. I felt comfortable and I enjoyed the atmosphere. My time at this establishment was in and out. Jojo, Phyllis and Dr. Morshed are awesome, they explained everything to me in detail and they were very patient. I recommend West Coast Dental 100%.
Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our team at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Regan Enfield
Phyllis the dental assistant/hygienist was a gem. She took her time with me, she educated me and made my overall experience better. Thank you Phyllis!
Thank you for your kind words! We're thrilled to hear that Phyllis made your experience better at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Hi Anthony! We're thrilled to hear you had a positive experience at West Coast Dental of Long Beach, and we look forward to seeing you again!
West Coast Dental of Long Beach
Andrea Flores
Dr. Habib and his assistant Phyllis were absolutely amazing, they were kind and informative, and had a good sense of humor. The office staff were welcoming and kind, helping me with my paperwork. They also secured an emergency appointment with the oral surgeon, for a painful tooth. They made me feel important, like I was the best part of their day. I can't say enough about how wonderful the service was.
Thank you for your kind words, Andrea! We're thrilled to hear about your amazing experience with Dr. Habib, Phyllis, and our office staff at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Chinito Makaha
Super friendly and very accommodating. Front office staff very professional and understanding.
Thank you for your kind words! We're thrilled to hear about your positive experience with our professional and accommodating front office staff at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We are glad to know that you had a positive experience with our doctor at West Coast Dental. We hope to see you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear you had a friendly and nice experience at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Daylan Alcala
My experience was so fantastic! The workers are so respectful so nice and well take care you of well!!
Thank you for your kind words! We're happy to hear that you had a fantastic experience with our respectful and caring team at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Joel Jimenez
This office has been one of the best office I’ve been to in a while. Front staff was very welcoming, made my check in very fast and throughly. I got my cleaning done by Dr Habibi. Everyone was very welcoming and acknowledging made me very confront throughout my vist. I will be returning for my next check up.
Hey Joel, we thank you for your kind words! We're happy to hear about your positive experience with our welcoming team and Dr. Habibi at West Coast Dental. We look forward to seeing you at your next check-up!
West Coast Dental of Long Beach
Hey Karla, thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for your kind words! We are glad to know that you were satisfied with the care at West Coast Dental. We hope to see you again.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
claudia diaz
I always been very nervous at the dentist Office Manager Denise calm me down i got my perio protect delivered services here staff here over 110% Gracias
Thank you for your kind words! We're happy to hear that Denise and our team helped calm your nerves and provided excellent service. We look forward to seeing you again at West Coast Dental of Long Beach!
West Coast Dental of Long Beach
Israel Carrasco
West Cost Dental is a really good dentistry. Dr. Marshed is really good and observant she knows what you need to get fixed, along with her assistant Monique who is kind and friendly she really helped mr feel comfortable. I am a nervous patient and they help me stay calm and go through the process, especially Phyllis, she was patient with me in my X-rays since I gag a lot for that. I appreciate the entire staff and good service. Well Recommended.
Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our team and that they helped you feel comfortable and calm during your visit at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
stacy fajardo
I love the attention with my kids, they are professional and provide excellent customer service. The doctor's are great and the manager very kind with us.
Hey Stacy, thank you for your kind words! We're thrilled to hear about your positive experience with our professional team at West Coast Dental and that your kids received excellent care. We look forward to seeing you and your kids again!
West Coast Dental of Long Beach
Devin Mason
Great Dental work Javier and Denise go above and beyond along with all dental staff members thank you
Thank you for your kind words! We're thrilled to hear about your positive experience with our entire dental team at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear you had a great experience at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you had a wonderful and professional experience at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you had a nice and friendly visit at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Bao C
Probably among the worst dental experiences we’ve had. Came with my father with an appointment for 10am. The place was completely packed (definitely overbooked). It wasn’t our turn to be seen until 50 minutes later. Then we were told they could only do an X-ray today, no time for exam, and for cleaning we need to come back another day. Also they can’t confirm our insurance so if we took the x-ray, it’d be at risk of paying out of pocket if the insurance doesn’t wanna pay later. The whole thing was just one big WTF. Everywhere I’ve been throughout my whole life as a new patient, it’s been x-ray, exam, cleaning, all in the same appointment. It’s not that hard and it doesn’t take that long, come on! Why book your patient for an appointment when you got no time to do anything and you can’t confirm their insurance coverage? We left upon hearing what they were up to. From my experience, when a healthcare provider shows no respect and ethics for your time, they probably have no respect and ethics for your care either. Steer clear of this place and save your time and a headache.
We apologize for the delays and confusion regarding your appointment and insurance coverage. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that Denise, Phyllis, and Dr. Habibi made your experience wonderful at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Taima Bati
I had a great experience here. The doctor and dental assistant are very nice and thorough with explaining what they will like to do and walk you through everything about to be done. In addition to everyone here being extremely nice and easy going. The atmosphere is wonderful thanks to the front desk staff, as well as those who work with insurance being very mindful and helping anyway they can.
Thank you for sharing your positive experience! We're thrilled to hear that our team provided thorough care and created a welcoming atmosphere at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're pleased to hear you had a positive experience at West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
Thank you for your kind words. We're glad to hear you had a positive experience at West Coast Dental. We hope to see you again!
West Coast Dental of Long Beach
Danielle Cogan
This has to be by far the nicest staff I have ever encountered. The wait was long but that was only because the ct scan my son needed was handled by one person due to a short staff. I did not mind waiting only because how sweet the staff are. I would definitely go back even though the drive is 40 minutes away.
Thank you for your kind words and understanding. We're thrilled to hear you had a positive experience with our team at West Coast Dental and look forward to welcoming you back!
West Coast Dental of Long Beach
T 05
Today's service was absolutely perfect. I went in for treatment for a cavity and I left in happy tears. Not only did the staff treat me with kindness and respect but the service I received was exceptional. Being a busy wife and a mother I often put others before myself and trying to squeeze in self care time is very difficult. I almost cancelled today's appointment thinking about my son's birthday and Christmas around the corner but I'm so glad I didn't. I love this dental office and all the staff. I'm glad you haven't retired yet Dr. Mooreshed. The world still needs good doctors like you. Happy Holidays!
Thank you for your kind words! We're thrilled to hear about your exceptional experience with Dr. Mooreshed and our team at West Coast Dental of Long Beach. We're glad you made time for your appointment and wish you a joyful holiday season!
West Coast Dental of Long Beach
We apologize for your negative experience at our practice. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Long Beach
Carlos Ortega
Since I came in this office you feel all the positive vibes smiles, everyone helps thank Keith you have helping me for my periodontist treatment
Thank you for your kind words! We're thrilled to hear that Keith and our team provided a positive experience during your periodontist treatment. We look forward to seeing you again at West Coast Dental.
West Coast Dental of Long Beach
Thank you for your kind words! We're pleased to hear you had a positive experience with our professional team at West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
GG
I came in yesterday on a referral from my dentist. To see an oral surgeon, I must admit going to a completely different place was a little scary, but surprisingly the oral surgeon, Who attended me was great! He was fast, didn't sugar coat nothing!, he was great! ?
Thank you for your kind words! We're happy to hear that your experience with our oral surgeon was great and reassuring. We look forward to seeing you again at West Coast Dental of Long Beach!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Yamile Melo Diaz
Excellent care, I went to my six-month routine and my teeth are perfect without cavities, thanks to the service of West Coast Dental of Long Beach
Thank you for your kind words. We're glad to hear you received excellent care and that your teeth are in perfect condition. We hope to see you again at West Coast Dental of Long Beach!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Joyce Hazen
My visit was extremely excellent nice and smooth. Ananabel made me feel safe and comfortable along with Denise office manager. Christmas decorations are the best here!!! Thank you Phyllys for all you do here too
Thank you for your kind words! We're thrilled to hear that Ananabel, Denise, and Phyllys made your visit excellent and that you enjoyed our Christmas decorations. We look forward to seeing you again at West Coast Dental.
West Coast Dental of Long Beach
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team at West Coast Dental.
West Coast Dental of Long Beach
Thank you for your positive feedback! We're happy to know you had a great experience at West Coast Dental.
West Coast Dental of Long Beach
Thank you for your kind words! We're thrilled to hear you had a positive experience and look forward to seeing you again at West Coast Dental.
West Coast Dental of Long Beach
Gloria Arango
Anabel was very kind; she helped me schedule a new appointment, and Denis explained the alternative to follow very well. Thank you.
Thank you for your kind words. We're glad to hear that Anabel and Denis provided you with excellent service. We hope to see you again at West Coast Dental!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Cammy Ramirez
These people were great Karina, Phillis and Mershead. They worked on payment plan that I could handle. My husband and I both are going there. I would have given 5 stars but have 1 complaint. We both had appointments but had to do them with 2 visits cause they were running late. My husband actually went to second appointment on a different day and was waiting over an hour and so he left.
Thank you for your feedback and for mentioning our team members. We apologize for the inconvenience with the scheduling and are working to improve our appointment process. We look forward to serving you and your husband better in the future.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please call our customer service line at 833-451-1298 . We look forward to hearing from you soon.
West Coast Dental of Long Beach
Margaret Guerrero
I was pleased with the whole staff, I felt welcome everyone was every helpful they explaned everything to me they answered all my questions. I was very happy to see how clean and careful they were with all the equitment. They had a wonderful smile. I will highly recomened West Coast Dental to my family and friends.
Thank you for your kind words and recommendation! We're thrilled to hear you felt welcomed and appreciated our clean and careful environment. We look forward to seeing you again at West Coast Dental.
West Coast Dental of Long Beach
Gmail Account
I recently visited West Coast Dental of Long Beach, and I couldn't be more impressed with the level of care and service I received from the entire team. From the moment I walked in, Dulce at the front desk greeted me with a warm smile and attended to me right away, her customer service was Outstanding! Karina, who took my X-rays, was fantastic at easing my nerves and made the process quick and comfortable. Then, I had the pleasure of being seen by Dr. Habibi and his assistant, Phillys. They were incredibly thorough in diagnosing my dental concerns and took the time to explain everything in detail, ensuring I fully understood my treatment options. Javier, the Floor Supervisor, ensured everything flowed smoothly, making sure I was taken care of at every step. Finally, Annabelle, the Treatment Coordinator, clearly explained my insurance coverage and the treatment process, making everything transparent and stress-free. On top of the outstanding service, I absolutely love the new renovations to the office! The updated space feels welcoming and modern, which added to the overall positive experience. This team truly goes above and beyond to provide exceptional patient care. If you're looking for a dental office that genuinely cares about their patients, I highly recommend West Coast Dental of Long Beach!
Thank you for your detailed and kind review! We're thrilled to hear that our team, from Dulce to Annabelle, provided you with exceptional care and that you enjoyed the new renovations. We look forward to welcoming you back to West Coast Dental of Long Beach!
West Coast Dental of Long Beach
D Mack
Javier was great took good care of me with my first time in the office made me feel comfortable thank you West Coast Dental for taking good care of me on my visit
Thank you for your kind words! We're thrilled to hear that Javier made your first visit comfortable, and we look forward to seeing you again at West Coast Dental.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for taking the time to share your feedback.
West Coast Dental of Long Beach
Allen Samuel
This place is extremely dirty. From a legal perspective. THEY WANT YOU TO PAY THOUSANDS FOR SERVICES COVERED UNDER YOUR INSURANCE AND WILL MAKE UP CODES AND MODIFIERS TO ENSURE YOUR CLAIMS ARE DENIED WITH YOU FOOTING THE BILL. They forged my electronic signature onto a treatment plan i never signed. Please DO NOT go to these people. Keith, their treatment coordinator, will ensure your time is wasted by sending in false prior authorizations for procedures not on your treatment plan. l asked for a copy of my treatment plan a month after my initial visit and it was edited from the original copy with my electronic signature pasted onto it. This place has been reported to the Board of Dentistry and a police report filed for forgery.
We apologize for the distressing experience and the issues with your treatment plan and billing. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Long Beach
Camran Dozier
From walking in the door to being seen in the back I felt a warm welcome. everyone was friendly and nice. Dr. Marina and Ms. Phylis were amazing as well as Shy and Dulce who works in the front. I will be referring some family and friends here!
Thank you for taking the time to share your experience. We're delighted to hear that our team was able to provide you with the exceptional care your smile deserves. We look forward to welcoming you back to our office soon!
West Coast Dental of Long Beach
Micole Jackson
I waited over an hour to be seen and then I had to go back out to the waiting room to get told I had to talk to someone about bone grafts. I did not want the bone grafts and three hours later I got my wisdom teeth removed but I didn’t receive any medication I guess it was because the dentist was having a hard time pulling the top left tooth out! Will not be returning here.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com detailing your experience along with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Aaron Duckett Realtor - Broker
Excellent professional experience as a first time patient!:)
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Brigette Armstrong
The staff is very welcoming, informative, and comforting ?! I appreciate the great service!
Thank you for taking the time to share your experience. We're delighted to hear that our team was able to provide you with the exceptional care your smile deserves. We look forward to welcoming you back to our office soon!
West Coast Dental of Long Beach
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
hooshang moaveni
Excellent job from the upper management leader front office Dr Habibi all dental assistants Phyllis amazing on my denture impression beyond the best compared to other offices my wife and I have gone thank you to all team
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Cham Chea
Thank you to front staff and all dental assistant in the back and doctors for taking care of us with care .
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Jameshah Thomas
I had a great experience. The ladies in the front office are nice and very welcoming. I came in crying and left out smiling. ? Thaaank youuuu ?
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Dan Hanohano
Shena dental assistant has such a great personality explains everything Dr Marina very knowledgeable accepted treatment for today Stephanie helped me out with my paperwork thank you to all the front office and back team
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Luke Dominguez
While entering West Coast Dental of Long Beach, I was welcomed warmly, and with open arms, I felt noticed and immediately cared for. I automatically noticed a devotion to the patients and a drive to work out any functional kinks to deliver the absolute best care to the patients. I am looking forward to continuing my relationship with this office. I also recommend it to anyone looking for dental care. Thank you, West Coast Dental of Long Beach!
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Carrie Prod
The place was a mad house from start to finish. I waited 1.5 hrs to be seen. I was 5 mins early for my appt and I am not a new patient .People were running around and the oral surgeon was running back and forth between me and other patients until my anesthesia kicked in. I signed the consent during the procedure. During the procedure itself the assistant to the doctor was extremely rough and was pushing too hard on my Jaw, and when I tried to tell her, she pushed harder. I have had root canals, bridgework, braces, and other extractions, and I have never been in so much pain as I have been right now. After the procedure was done... nothing was said by the Doctor, he ran out, and I was told to wait in the lobby so they could collect payment. I offered to pay before, because they told me my deductible amount, but after the procedure they said they didn't know how much it would be. So I had to wait in the lobby for another 10 mins. I am very sad because 2 yrs ago I would have highly recommended this place. Now, I want to report it to the BBB. I am not coming back here.
We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Long Beach
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Madeline M Lannon
My favorite dental experience, with a fun and great personality each staff member has given to me a warm family experience.Thankyou to Phyllis and dr.Habani and front desk for the numerous times of flexibility for appointments times.With this new season coming our way and love the decorations that our warm and friendly Phyllis has provided for her great office staff we appreciate you. ML
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Long Beach
Peggie UdengwuArzu Udengwu
Experience is been great Dr Habibi jind and patient Shy Stephanie all front office has been very nice to me
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for your kind words! We're pleased to hear you had an amazing experience with our team at West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
Sesily Lopez
Everyone is super sweet here and I had an amazing experience! Very helpful throughout my whole process. I highly recommend coming here. The staff are truly amazing.
Thank you for your kind words and recommendation! We're thrilled to hear that you had an amazing experience with our team at West Coast Dental. We look forward to serving you again.
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Long Beach
Elizabet Vazquez
Great staff! Always happy and kind when my kids go in for their appointment.
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Long Beach
Joseph Hernandez
I visited the clinic with my entire family and was thoroughly impressed by the professionalism of the medical staff. Dr. Habibi, in particular, provided exceptional support and guidance throughout our visit. Keith was also highly informative and attentive, as were all the other staff members at the clinic. I highly recommend this clinic for anyone seeking medical care, as they are dedicated to providing comprehensive and compassionate services.
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental of Long Beach
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Juanita Rivera
Great impression as soon as I came. I walked in with no appointment and they offered same day appointment for today. I was seen office manager explained to me how my insurance works. I will be waiting for my authorization. Thank you for accommodating me today
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office!
West Coast Dental of Long Beach
mario cortez
Good service Dr Habibi Javier Keith and Dennise all explain treatment very well and very friendly
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for your kind words! We're pleased to hear you had a positive experience with our team at West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
Thank you for your kind words! We're glad to hear you had a positive experience with our team at West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
Thank you for your kind words! We're delighted to hear that your son's experience with our dentist has been amazing. We look forward to continuing to provide excellent care at West Coast Dental.
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Thank you for your kind words! We're glad to hear you had a positive experience with our doctor at West Coast Dental. We hope to see you again.
West Coast Dental of Long Beach
Thank you for your kind words! We're delighted to hear that our staff and doctor provided you with a friendly and helpful experience at West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
Rayne Bevins
Very sweet staff and very professional. They're working miracles for my broken teeth and I'm so grateful for the amazing job they do. Thank you to all of y'all!!! ???
Thank you for your heartfelt review! We're delighted to hear that our team is making a positive impact on your dental health and we look forward to continuing to provide you with exceptional care.
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Joe Saad
I had a really good experience with west coast dental Sheena is the one who took my x-ray and it was the easiest x-ray that i’ve ever took in a dental office. The front office staff were really great and welcoming. The office is so clean and doctor Marina was really helpful and delicate Highly recommended !
Thank you for your kind words and recommendation! We're happy to hear that Sheena, Dr. Marina, and our front office staff made your experience easy and welcoming at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We are glad to know that the staff and doctor took good care of you at West Coast Dental of Long Beach. We hope to see you again.
West Coast Dental of Long Beach
RoBerT pAz
I was in and out of my appointment, everyone was very friendly, 10/10 would recommend
Thank you for your kind words and recommendation! We're happy to hear that your appointment was efficient and that our team was friendly at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you had a friendly and helpful visit at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you received great service and found our staff helpful and friendly at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
Maria Navarro
I was delighted with my visit. The ladies across the street were very kind and attentive. Jeanette was very helpful and helped me feel better after completing the necessary work. I'll be back soon and will recommend it to my family and friends.
Thank you for your kind words! We're glad to hear that Jeanette and the front desk team made your visit at West Coast Dental of Long Beach a pleasant one. We hope to see you soon and appreciate your recommendations.
West Coast Dental of Long Beach
Brett Lillard
My visit was very pleasant today.. the front reception all of the workers were very pleasant and made my visit very comfortable and gave me great understanding about my visit and the doctors in the back was very quick and expedient in my treatment and I understood everything that they said I love this place when the visit is like it is :-)
Thank you for your kind words! We're happy to hear that your visit was pleasant and that our team made you feel comfortable and informed at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Domingo Sosa
Annabel was amazing and providing the right info even helped me apply for payment installments which I got approved even thou I have bad credit . I’m thankful . Appreciate it.
Thank you for your kind words! We're happy to hear that Annabel was amazing and helped you with the payment installments at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Thank you for your kind words and recommendation! We're thrilled to hear you enjoyed your experience with us at West Coast Dental.
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that Cynthia and Dr. Habibi provided great service at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We are glad to hear that you had a great experience at West Coast Dental of Long Beach. We hope to see you again.
West Coast Dental of Long Beach
Anthony Valadez
I had a good experience with the staff were very nice helpful then when it comes through a financing part Dennis was very helpful and helping me with different options that fit my need they made me feel at home highly recommend comping to this location
Thank you for sharing your positive experience; we're thrilled to hear that our staff made you feel at home and assisted you during your visit. We're glad to have you in our dental family and look forward to your next visit!
West Coast Dental of Long Beach
Tim Hainley
Dr Marina is an outstanding caring dentist.Everyone was very helpful.These people in billing are scam artists signed me up for credit. I got the right side deep cleaned I have insurance through delta dental.I just received a bill that I owe credit company for $943. .I signed application not knowing they wouldn't bill me first..I haven't gotten any paper work ever for documents I signed sitting in chair .I hope there happy they scammed another senior citizen.
Thank you for your kind words! We're happy to hear that your visit was great and that our team was helpful at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for highlighting our friendly staff and clean environment. We're thrilled you had a great experience!
West Coast Dental of Long Beach
TheHealingBear
These people are Angels ? as an LGBTQIA+ supporter and as a Gay Man, these is where I felt I was welcomed. Thank you so much!!!
We're thrilled to hear you felt welcomed and supported at our practice. Thank you for your kind words and for choosing us for your dental care!
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Doris Chacanaca
It was my first visit to that Dentist location and the attention was terrible. I do not recommend that place. I arrived at 11 in the morning. I filled out the paperwork and they asked me for all my information. When I approached them, they were in a meeting and I asked what time they were going to attend to me for a few minutes, but those minutes never came. I spoke to the supervisor named Denise. She spoke in a loud tone and said, "Can you expect the attitude of the secretary and the supervisor?" The worst thing I have ever experienced going to a Dentist for the first time. The worst experience I have ever had.
We are deeply sorry for the poor experience and treatment you received during your visit. Thank you for your comment, and we ask that you contact our office directly to address your concerns and find a solution.
West Coast Dental of Long Beach
Emely Garcia
Doctor was friendly As his work was amazing I had no pain in the process of my braces
We're thrilled to hear that your experience was comfortable and pain-free! Thank you for sharing your positive feedback about the braces process.
West Coast Dental of Long Beach
Paula Cooper
The staff is wonderful, friendly, courteous and very professional establishment is very clean !
Thank you for the kind words about our staff and facility's cleanliness; we appreciate your feedback and are glad you had a positive experience with us.
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Erica Jacobs
Very caring and supportive staff positive attitude all the way around would definitely recommend this dentist for children too
Eric Smith
Thank You west coast for helping me get my smile back they fixed my bridge :) Dr habibi did an amazing job.
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Deborah Shaw
A great visit today office manager was here since early to help all patients including myself Diane hygienist is wonderful no wait time today thank you to all staff great improvement
Thank you for acknowledging our efforts to provide timely and excellent service, and for your kind words about our staff, We're thrilled to hear about your positive experience at West Coast Dental. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Marc Henneberry
I liked the staff very respectful and nice.the work was good. Thank you.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
James Hathaway
Wonderful fantastic visit. Keith is amazing along with oral surgeon Dr and office. All are very friendly and great customer service
Thank you for your kind words and for highlighting our amazing team and their commitment to friendly, exceptional service. We're thrilled to hear about your wonderful experience with us!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
miguel vargas
I didn't like it. The work they did for me on the crown looks more like a lump of dough. It's very poorly done in two weeks. I have an appointment with them, I hope they see this and correct what they did.
We're sorry you're not satisfied with the crown work. Thank you for your comment, and we hope to correct this at your next appointment. Please contact our office directly to address your concerns and find a solution.
West Coast Dental of Long Beach
Justin
Great staff & customer service. They are genuine people they really care a lot. Great dentist there. Wonderful people. The environment they uphold is top tier
Thank you for your kind words! We're happy to hear that you found our staff, customer service, and environment top tier at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Alicia Salmeron
I am extremely unsatisfied. I have an incredible bill for an x-ray they did not get approval for first. Not only did they charge me they refused to clean my teeth until I got a deep cleaning ($600, also not covered by my insurance). So I wasted half my day to get x-rays and for them to not clean my teeth. I'm waiting for my husband's bill since they did not follow up with his insurance either. I will keep you posted.
We apologize for the billing issues and the inconvenience regarding your cleaning. Thank you for your feedback, and we urge you to contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that our doctor and staff were friendly and provided detailed explanations at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Conchy Aguilar
Honestly, I've been all smiles since I arrived. And the new staff. My visit with my son was so special. Thanks to Denise and the team.
We appreciate your positive feedback and are delighted to hear you had a pleasant experience with us. Thank you for choosing West Coast Dental, and we hope to see you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that Dr. Marina and the team at West Coast Dental of Long Beach have been amazing. We look forward to seeing you again!
West Coast Dental of Long Beach
Purple Haze
Very nice and helpful. They work with you to try and get you the treatment you need. The dentist communicates with you and constantly asks how you are doing.
Thank you for your kind words! We're happy to hear that our team was helpful and communicative during your treatment at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you received great service from everyone at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
We're thrilled to hear you had a pleasant experience and appreciated our friendly team. Thank you for taking the time to share your feedback!
West Coast Dental of Long Beach
Maria Leyva
Everyone was really nice and the dentist was very calm and knowledgeable not scary like usual. I have bad dentist anxiety and I didn’t feel it here. He was also handsome which helped me stay calm lol
Thank you for sharing your positive experience! We're delighted to hear our team and dentist made you feel comfortable and at ease.
West Coast Dental of Long Beach
We appreciate your positive feedback and are thrilled to hear that you had a pleasant experience with us. Thank you for choosing West Coast Dental, and we look forward to seeing you again!
West Coast Dental of Long Beach
Lisa Webster
Floor dental hygienist, Richard, was great. He made my dental experience wonderful. There were no needles involved just gel to numb my mouth. He was very gentle with me. I feel so BLESSED to have him here today. THANK YOU RICHARD! ?
Hey Lisa, we thank you for your kind words! We're delighted to hear that you had a wonderful dental experience with our dental hygienist. We strive to provide gentle and attentive care to all our patients. Your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again for your next visit!
West Coast Dental of Long Beach
Yovonda morrow
I really enjoyed the dentist who came in today and took care of me I wish she was there all the time I prefer him the any other dentist he was awesome
Thank you for the wonderful feedback! We're thrilled to hear you had a great experience. We look forward to seeing you again at West Coast Dental!
West Coast Dental of Long Beach
Godmode
This place is so unorganized had a appointment at 1230 waited over two hours before they called my name I needed a simple tooth extraction nothing major simple procedure not rocket science with my insurance the cost would of been 115 $ while in the chair they explained to me that I needed a bone graph after tooth extraction I asked why their response the dentist requires it asked cost 450 $ now I’m not stupid and don’t appreciate being played like a fool this is not mandatory and shouldn’t have to be done the basic simple fact is their money hungry I would never spend 565 $ on a simple tooth extraction like I said I’m not stupid the fact is this was about money trying to rip me off the staff plus place has a real negative vibe if you have the option to go else where I would the owner of this place should be ashamed I’ll be taking my business elsewhere nothing but a wasted day worst part I took a day off work for this nonsense
We are so sorry to know you had a negative experience with our office; your feedback is invaluable in helping us improve. Thank you for sharing your experience, and we regret any inconvenience caused.
West Coast Dental of Long Beach
taylor taylor
Waited 3 hours to not be seen by oral surgeon. One on staff, and everyone who walked through the door needed to be seen by the oral surgeon. I witnessed multiple people who had also walked out after not being seen for hours. they don’t care about your time whatsoever. Stay away from the entire west coast dental chain. I have had these problems with their other offices too. If you have denti-cal and are assigned here make sure you call your insurance to switch to a different dentist, advocate for yourself and don’t waste your time!
We apologize for the long wait and your unpleasant experience. Thank you for sharing your feedback, and we will work to improve our service.
West Coast Dental of Long Beach
Breanne Rivera
My first time coming here and everyone was super friendly and informative. I highly recommend!!
Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with West Coast Dental. We look forward to seeing you again.
West Coast Dental of Long Beach
We appreciate your positive feedback and are thrilled to hear that you had a pleasant experience with us. Thank you for choosing West Coast Dental, and we look forward to seeing you again!
West Coast Dental of Long Beach
Paul Wills
I was there. For an appointment today. With over a to hour wait . Left the office. Same thing happened last year. But I was there two and a half hours. 2 hours in the office. And over a half an hour in the chair. Never been to a place. Where they made you wait that long. What good is having. An appointment. Problem is with my insurance. I can't change dentist. Till next year. What a sorry way to run a business.
We apologize for the long wait times and the inconvenience you experienced during your visits. Thank you for your feedback, and we are committed to improving our scheduling and service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Long Beach
Willie Watkins
Great, best dentist I have been too. Not just saying it. Very gentle and time conserving
Thank you for your kind words! We're happy to hear that you found our dentist gentle and time-conserving at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you received very good service from our kind employees at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Long Beach
We're pleased you had a pleasant experience with our dental office. We appreciate you choosing West Coast Dental, and we look forward to serving you again for your dental needs.
West Coast Dental of Long Beach
Our team thanks you for your kinds words. We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Karen Navarrete
My experience here has been great as a new patient. Being a bit patient always helps but the past few times I been here my wait wasn’t long at all. The front desk always welcoming you with happy smiles and great energy along with a beautiful decorated office. Shy is great! Definitely provides great customer service always greeting with a smile. The office is clean and you can tell that your visit is important .
Thank you for your kind words! We're happy to hear that Shy and our welcoming front desk made your experience as a new patient enjoyable at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you had a great and flexible experience at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Anabel Ramos
I saw Dr Alluri today I had a great experience she’s very detailed. My appointment was quick. Staff was super nice and friendly.
Thank you for your kind words! We're happy to hear that Dr. Alluri and our friendly staff provided you with a detailed and quick experience at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Danika Tiger
I first experience was amazing, Dr. Habibi did work on me and he was so pleasant. The owner Denise was so lovely, she came in and we talked about getting braces. I was so excited about it. I scheduled my othro appt on the same day I was getting my tooth delivered. I work graveyard, so planning it on a Friday was already hard enough. I came In my ortho appt 5 mins early from my 10am appt. I waited in the waiting room for 45 mins before I asked the front desk when I was going to be seen. They made me feel like I was bothering them, all they were doing was talking. They called a patient 3 times, knowing the patient was outside. They didn’t bother calling her in. The girl in the back computer tried to help me get seen and told me that all the seats were filled. I didn’t understand why my 10am appt became 11am. When the black haired girl called my name, I walked in. And she said “hey slow down”, because my backpack hit the door. I already knew they were treating me different because I asked A question. A valid question because my appt was at 10am. I sat in the seat, while Phyllis worked on me. She is a Gem to try to make me laugh during this uncomfortable visit. The reception girl with black short hair, came into the room and said “we’re gonna reschedule your ortho appt.” I said “why I’m here and I scheduled it on a Friday for it” she just walked away. I was so upset at the moment. I told her never mind on the braces, she said “oh ok” like Denise didn’t want my business. I bet if Denise was there they would’ve treated me right. I was there for 3 hrs plus. Dr. Habibi was amazing once again. And I couldn’t stay because they didn’t value my time. I didn’t even make my appt to get my tooth delivered. When I left, I asked the black haired girl (reception) “can I get Denise’s number or how can I reach her?” She replied with a weird face “ahh Denise? Who?” I was once again upset for making it seem like there was no one named Denise there when I was talking to Phyllis about it my whole time there. “Denise the owner of this place! I talked to her when I was here the first time!” Playing with my intelligence. All of sudden she knew a Denise. “Denise is not her on Saturdays “ said the girl with blonde braids next to her.” I said “is she here on Monday” she said yes and handed me their business card. I stormed out. I would never want one of my loved ones to get mistreated and bring them to a place with bad customer service. If the owner sees this, please give me a call. I really wanted to give you my business, but your staff dropped the ball on you and your business.
Thank you for sharing your experience. We sincerely apologize for the delays and lack of communication you faced during your visit. We understand how frustrating this must have been, especially given the time you had set aside and the importance of your appointments. It’s clear that we fell short of providing you with the service you expected, and we deeply regret that. We’re glad to hear that Dr. Habibi and Phyllis were able to make your experience more comfortable. However, we know that the other issues you encountered left a negative impression, and we take that seriously. Your feedback about our customer service will be used to help us improve and ensure a better experience for everyone moving forward. We genuinely appreciate your input and hope you’ll consider giving us another opportunity to provide the quality care and service you deserve. - West Coast Dental
West Coast Dental of Long Beach
Roger Fitch
Overall experience was excellent. Dr nuro? She is pleasant not pushy and is skilled.
Thank you for your feedback! We're happy to hear that Dr. Nuro provided a pleasant and skilled experience at West Coast Dental of Long Beach. We look forward to seeing you again!
West Coast Dental of Long Beach
Thank you Angela for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Long Beach
Tasha Oliver
Ashley was truly amazing. She made my office experience painless. If you ever want to experience a professional and pleasant dentist office, come to Westcoast dental and make sure you see Ashley
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
Valentin Contreras
Very bad service, they make you wait for hours to be able to attend to you even if you have an appointment and every time you go there are new people and they don't know what they are doing.
We are sorry to hear that you have had some issues with wait times at our office. We understand that our patients' time is valuable and we do everything possible to adhere to a strict and timely schedule. We want to help in any way we can. If you could email us personally at info@westcoastdental.com with your full name and contact information, we will forward your information to our corporate management team so we can contact you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for being patient during this time.
West Coast Dental of Long Beach
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Tracy Brown
Phyllis is a trained professional from the very beginning, I confided my issue and she executed my x-rays with care and dignity. The doctor and I am sorry I cannot for the life of me remember her name but she went over my mouth with precision. The fiance guy Kevin gave me the good and the bad news but I was ready for him. My teeth cleaner Diane, worked all on my left side of my mouth cleaning every square inch. I hate to say it but I probably shouldn't have waited 5 years to go to dentist. Overall I can't wait until my smile is back to what it once was.
Thank you for putting your trust in our practice! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
Steve Pugh
I visited this office on 3/7/24. There manager Denise came into the room to explain the pricing for a root canal. She quoted me $1,200 for the root canal and the crown. I tried asking her questions but she kept talking over me every time I tried to speak. She then goes back on her word and tells me that the crown is not included with the $1,200. She changed her mind when I asked her if Medical would reimburse me if I paid for the procedure in cash. She didn't care about me she just wanted her money. This lady Denise has no empathy and has a very cold demeanor.
We apologize for the miscommunication and the experience you had during your visit. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Danielle Curtis
I was referred here by my insurance and unfortunately I dont have anything nice to say. They are unorganized and have no concept of communication. I was waiting for a call back about an appointment and never received one. When I decided to call back I was met with an attitude and told “you knew we weren't going to do it”…umm no I didn't. I wouldn’t have waited 3 weeks thinking I was going to be helped. Especially since the Endodontist himself said he can do it. I was then hung up on. I would recommend that they find people with more tact and coping skills to work the front desk. I will also be calling corporate and the BBB.
We deeply apologize for the experience you had in our office. We passed your review along to our corporate management team. If you could please email us at info@westcoastdental.com with your contact information so that we may contact you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of Long Beach
Manuel Hernandez
Everyone is so generous kind and friendly they all explained me all my dental options I can't wait for my dental approvals thank u
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.
West Coast Dental of Long Beach
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at info@westcoastdental.com.
West Coast Dental of Long Beach
Edward Homsany
Awesome. Most recent visit was very quick to get in with the dentist lil wait. This location is dedicated to helping. I had to call in repeatedly frustrated (my own confusion) with a hundred different questions. Each time the receptionists always friendly, would help me understand the information missing and get me on the path to move forward to meet with the dentist.
Thank you for your kind words about our office. Our top priority is to make our patients feel safe and comfortable while under our care. We are so happy to hear you had a wonderful experience with us, and we hope we can continue to provide exceptional service for all your future appointments with us. We can't wait to see you again soon.
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Thank you again for taking the time to let us know how we did. We hope you have a great day!
West Coast Dental of Long Beach
JJ Hardy
Today I came in to West Coast Dental for a crown and the office looked so beautiful. One of the staff members Phillis decorated the whole office in Valentine beauty and all the pink looked amazing. I felt so wonderful coming in to the Dental office today when I usually dred going to the dentist. JJ Hardy
We are so honored that you have been a dedicated patient of ours for so many years now! Thank you for continuously putting your trust in our practice. We hope to continue providing only the very best dental services to you for all the future years to come. We look forward to seeing you again very soon.
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Heidi Dalton
Denise office manager really helped me with my dental emergency. Dr Habibi was so patient and kind
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.
West Coast Dental of Long Beach
Dalton James
The staff is friendly but this is probably the most unorganized place you'll ever step foot in. They schedule patients in blocks. If your appointment is at 10am, don't expect to see a doctor until after noon.
We are sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen, and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we are running behind schedule. If you need additional help or have any questions, please call our office, or send us an email at info@westcoastdental.com
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Allan Bradley
Phylis provided me excellent service today at West Coast Dental…highly recommended! However the wait was ridiculous and they definitely were over booked. I’m not sure how long I will keep this dental office.
Thank you for your kind words about our team! We apologize about the wait time. We try our best to keep that to a minimum, but sometimes dental emergencies happen, and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we are running behind schedule. If you need additional help or have any questions, please call our office, or send us an email at info@westcoastdental.com.
West Coast Dental of Long Beach
Tommy Miller
This place will do everything they can and be professional just to get you in, and then when you show up early as requested, they make you wait 2 to 3 hours after the scheduled appointment.
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly and are working on ways to minimize these situations. Thank you for your review.
West Coast Dental of Long Beach
Heidi Tapia
Front staff very friendly and patient. Drs explain treatment very clearly. Thank you all for being so helpful
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Peter Ok
Appointment at 12:00 for cleaning teeth waiting for 3 hours teeth not cleaning they told me another appointment stupid. 01/03/2024
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office to then be rescheduled. We try our best to ensure that these types of occurrences do not happen regularly and are actively implementing practices that will minimize these occurrences. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear that you felt welcomed like family at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Hi Jesus Velazquez, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
West Coast Dental of Long Beach
Thank you for your kind words! We're happy to hear you received good service at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Crystal Escobar
Wow! Wow!!! Such a great atmosphere! Office looks so different and I love all Christmas Decorations! I feel like I'm in Santas ? house lovey decorating. All staff are beyond helpful. Office Manager always asked if I was doing okay. Dr Habibi so kind and gentle. All ladies in the front all professional and smiling. Keith and Ashley explained my treatment very clearly. I even seen the gum specialist today. Thank you all at Westcoast Dental Of Long Beach!!
Moccha Deez
I am thankful the office staff was able to squeeze me in the same day. I was having severe pain. The staff was exceptionally nice and understanding. The tech was gentle and understanding while taking my x-rays. Kept asking id I was ok. I was on the verge of a panic attack and his gentleness really put me at ease. The doctor was even kind, thorough, and friendly. Front desk staff were really welcoming and understanding as well. Thank you to the staff at West Coat Dental. Update: 2nd visit for a tooth extraction. It was very traumatizing and disrespectful. Came in after work a 16 hr shift overnight. Drifting in out of sleep, the oral surgeon was not friendly nor informative. Did not introduce himself. Actually, none of the back office staff did that day. Wakes me out my sleep roughly. I had earbuds in and asleep like I said. Did hear or see them come in. I'm waking to someone trying to stick a needle in my mouth( I was numbed topically prior too). So I'm out of in a sense of panic. I'm trying to get bearings. Eventually, I calmed down and allowed him to stick me. This man stabs that needle so hard and far into my jaw line that it felt as if he hit my bone. I still have discoloration in the back of my mouth. When I told about himself and jumped. He got made at me. He's telling me you need to calm down and no one is complaining. I have had extractions before never felt a thing or have been treated this way. I will not be returning. There is more to the story, but it is too much to type. Front office staff is still amazing.
Thank you for your kind words about your experience at West Coast Dental. We are glad we could accommodate you on the same day and that our staff made you feel comfortable and at ease during your visit. Providing excellent and compassionate care is our priority, and we appreciate your positive feedback. If you have any further dental needs, please don't hesitate to reach out to us. Thank you for choosing West Coast Dental!
West Coast Dental of Long Beach
Bernie Aguon
Great experience all smiles Thank you Denise office manager and dental team!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
Emmanuel Castellanos
I’ve been a returning patient at West Coast Dental for a couple years now. They always treat me with care from walking in to checking out. All their staff have been really friendly. Heidi is quick to greet patients with a smile and Jeanette is always a huge help while preforming my procedures. This office makes sure to go over everything with me step by step and has always been transparent. I was going to have some wisdom teeth extracted but didn’t make a fuss when I decided to not follow through with the procedure, even though it was the day of! Highly recommend coming here :)
We are so honored that you have been a dedicated patient of ours for so many years now! Thank you for continuously putting your trust in our practice. We hope to continue providing only the very best dental services to you for all the future years to come. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
Ronnie DiBartola
Phyllis provided exceptional customer service. She was friendly and informative, and I could tell that she truly cared about her work! I honestly felt that she was invested in my dental journey which is rare.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Sambo Noriega
I regret having taken my mom here. We'll be looking for another dentist after this. Their communication between their staff, and between them and me is horrible. No one ever knows what's going, and they never return your calls like they say they would. For three months, it was like this. I call to get an update, they say they'd call me back; a week or two goes by, they've yet to call me back, so I call again for updates, they don't have any or don't know what the last person said they would do, they again say they'd call me back; a week or two goes by, still haven't heard from them, so I call back again, they again don't know what's going on or what the last person said they would do, then tell me the same thing about calling me back. This went on for THREE MONTHS! I've told them I don't want to have to get ugly for them to actually call me back like they say they would to give me updates. Unfortunately, it got to that point today, and while voicing my frustrations to Annabelle on how they need to work on communication and keeping their word, SHE HUNG UP ON ME mid talk. That didn't calm me down; in fact, it only escalated my anger. I thought about whether I should go to the office in person and give them a piece of my mind, or call back and get someone else to help me. On top of that, she said she wasn't able to give me the reason why the authorization was denied. LIES. I've worked in medical billing, and every denial has a code that we billers can look up for the reason. I decided to call back, and thankfully got someone other than Annabelle (who is not the receptionist like she said "Ma'am, I'm just the receptionist.") who LISTENED to my concerns and UNDERSTOOD my frustrations with their office, and she (the actual receptionist) was able to give me updates, answer my questions, and even gave me the reason for the denial. Now THAT is how you quench an irate, frustrated patient: listening to and understanding their concerns and frustrations, and acknowledging where is right and where is wrong so the wrong party can fix the wrong. The one star is for the calm and helpful receptionist, although this entire office staff deserves ZERO.
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the inconvenience. We want to help in any way that we can. If you could please email info@westcoastdental.com with your full name and contact information so that an office manager can reach out to you regarding this matter. Thank you.
West Coast Dental of Long Beach
Miguel Rodriguez
The first time I went in the afternoon and the office was being remodeled. I left after waiting 30 minutes and still having lots if people ahead of me. The second time I went when they opened in the morning and they had finished remodeling their office. The experience was pleasant and I was attended by Dr. Z and dental assistant Phylis, which were really patient and nice to me. Unfortunately, I only made two hours of time for the appointment so after an hour and 40 minutes of not much being done I decided to leave without the cleaning as I had to go to work. My wife also went with me and had to wait a long time, even though she was an hour early. The organization of the office is terrible but the people seem nice at least, hence the 2 star review.
We are sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable; we try our best to keep the wait time to a minimum and we are making a conscious effort to let patients know when we are running behind schedule. If you need additional help or have any questions, please contact our office at info@westcoastdental.com.
West Coast Dental of Long Beach
Normando Cornejo
Don't settle for mediocre - I cannot speak for the experience of others but over 3 visits there has been only 2 consistent things. A wait time that exceeds 1.5 hrs and scheduling and time management crisis. May 2023 - visit for a routine exam and cleaning Over 1.5 hrs wait time to be evaluated for 5 minutes and told there is not enough time for a cleaning, please reschedule June 2023 - 1.5 hr wait time - nonchalant dentist whose attitude showed they would rather be anywhere else. Schedule me for a November check up ! This is what was recommended to me. Not what I chose. November 2023 - 2 hours and 25 mins from arriving ( early I might add ) to being " examined " for less than 6 minutes total. Then being told please reschedule for your routine cleaning. Apparently you were brought in 1 whole month early and it does not work like that. Please wait another 1.5 hours or more next time you come in. Unacceptable
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We know how frustrating it can be to be rescheduled when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly and are we are implementing improved methods of communication between staff and patients. Once again, we are sorry for any inconvenience this may have caused. Thank you.
West Coast Dental of Long Beach
We greatly appreciate this feedback about our team and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Dana Bailey VanderPloeg
We arrived on time for the appointment. Two hours later we were told that the wrong authorization was submitted and no work was going to be done this day. This has been going on for 11 months.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us at info@westcoastdental.com with your full name and contact information so that we may contact you immediately to resolve these issues. We apologize once again and thank you for remaining patient during this time.
West Coast Dental of Long Beach
Cory Hayford
The front desk is nice! Shoutout to them for trying their best to get me seen. Overall, my experience was horrible. I had an appointment at 10 AM. I wasn’t seen until 11 AM. I then waited in the back for 2 hours. I only came in to get my teeth cleaned!!! It’s not like I’m asking for much. I eventually walked out without getting my teeth cleaned at 1 PM. This experience was horrible. I wouldn’t recommend this office to anyone. The level of unprofessionalism was bad!
We are sorry to hear that you have had some issues at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum and we are making a conscious effort to minimize wait time and let patients know when we are running behind schedule. If you need additional help or have any questions, please send us an email at info@westcoastdental.com
West Coast Dental of Long Beach
Brooke Ussery
The place is good and Dr.Phylis is a very nice lady and she did an excellent job cleaning my teeth and the wait wasn’t to long
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again soon!
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Itzel Bretado
Phylis and Dr. habibi are so kind and friendly, they did a great job on my teeth, the staff is very friendly, I really recommend this place:)
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
Alex Vargas
Thank you Ms Phillips and Dr z for being so nice and comforting with my teeth.
We are so happy to hear you had a great experience with our staff, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
We are sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to contact us at info@westcoastdental.com.
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Emily Del Toro
I was 25 min late to my appt and I had told the office manager I was running late, she said it wasn’t a guarantee that I would be able to be seen…i had to hope the odds were in my favor because my filling is cracked after root canal done almost 1.5 months ago… I checked in and 1 hour later office manager says they could not accommodate me today. With that being said I understand they are on a tight schedule and there are other patients! I even offered to be the last one of the day… but NOPE I had to reschedule two weeks out. I was really hoping she should have made an exception after I told her what happened to me on my prior appt with them. So basically I went in for crown restoration on my last appointment with them and I waited TWO HOURS to see Dr. Habibi! He numbed me before even doing x rays! then comes back into the room and says he cannot do work today because he needed me to get confirmation one more time with Endo before he started the crown restoration. I understand why he did that BUT why did I wait two hours to get a free numbing shot? Not OK!!! Front desk girls are very sweet. This complain is about the office manager Eloise and Dr. Habibi. This office gives me major anxiety. Pick a new one if you can!
D Cash
Came in for my delivery of my inlay and the assistants Phyllis and Kay made me feel so welcomed and provided wonderful service!
Thank you for your kind words! We're happy to hear that Phyllis and Kay made you feel welcomed and provided wonderful service at West Coast Dental of Long Beach. We look forward to seeing you again! - West Coast Dental
West Coast Dental of Long Beach
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon! - West Coast Dental
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Ricardo Trejo
My experience was great! As a walk in I was welcomed and assisted in a very timely manner.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
We're pleased you had a great experience at West Coast Dental. We strive to provide quality oral health care in an accommodating and professional environment for all our valued patients. We appreciate you for entrusting us for your dental needs, and we look forward to seeing you again. We wish you continued dental health.
West Coast Dental of Long Beach
Jason Lopez
DO NOT GO HERE! For so many reaons. Huge corporate office whos main focus is extracting as much money as possible from patients. We had appointments, but still had to wait for hours, as they are clearly understaffed. While were were waiting, multiple other people came with appointments and left after being told of long wait times, some mentioned they've already rescheduled before. We only had time for a dental exam, but our invoice listed out a teeth cleaning that never happened. It's been a months long process trying to get the teeth cleaning removed, they even once changed the bill and put the cleaning under a different item name. They call us everyday from an automated number, and I've tried getting this resolved doezens of times, but they always say they'll call back, or transfer you to someone who doesn't know anything, and now they're trying to put the invocie to collections, still with servcies we never received. EDIT: In response to Western Dental's comment below. I have talked to different departments a dozen times, sometimes they acknowledge the issue and say they'll fix it, but never do. Also have left my number for the office manager 4 different times and never got a callback.
Jason Lopez, We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (562) 453-1111 so we can work towards a solution. Thank you and have a great day.
West Coast Dental of Long Beach
Elena Beckman
The doctor is great, but the organization, the front desk is unacceptable. I had four visits. The least waiting time, before getting into a chair, was about an hour. On my third visit I was turned away, after waiting almost an hour, because they were not ready for me (!) That is after countless text and phone appointment confirmations. The last and final visit, after waiting for 90 minutes, I had to confront the office, and only then was taken to a dental chair. Or, they tried to give me another appointment next week. I have finished the treatment here because I pre-paid, but will look for another dental practice for the future. I respect doctor’s time and arrived 10 minutes earlier for every visit. However, I did not get the same respect back. I understand that this office is busy and people are working, i don’t mind waiting 15-30 minutes, but not 90 minutes. I also work and had to take time off for these appointments, just to spend 90% of my time waiting and even being re-scheduled after waiting. I appreciate the dental work that was done, it is very professional. But I just can’t put up with another dread of dealing with the front desk.
George Levesen
The office under new management since my last review. My hats off the the new office manager she has turn my whole feeling about this office around 180°. She took time to listen to my complains and concerns without taking it personal, was so professional and addressed each concern a had. I could not be happier with the new level of service I have received.
If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Cheo
Great staff, great practice, great job!!! Now that they take medicare, its a must. High5
We appreciate your positive review about your recent experience with us!
West Coast Dental of Long Beach
Ms Arii
Not sure what happened to overall management at this location. However I went in for checkup/cleaning. First off the lady called the day before to say I had no dental coverage and keeping my appointment to verify my coverage. After I called my DMO they faxed over my coverage and fees. Today I go for my appt at 9am. Then the finance guy comes to say he doesn’t know how much my copay will be. After my coverage cost was faxed the day before. Keep in mind I’ve already been receiving of services at this location. This was a routine follow up for care. So after sitting there for almost an hour an half. I left. No services rendered. I called my DMO filed a complaint as well to be switched to another facility. Also other patients who arrived after me were being seen right away while my African American self had to wait and be double confirmed for coverage which was already confirmed & verified the day before.
Rosie Williams
The staff are very professional and they work very hard at achieving everything that you need done.
Gregory
It Is A Very Nice Dental Group Of People. The West Coast Dental Office, All Of The Staff Is Really Nice, They Really Are Helpful With Helping With All Of My Dental Needs. Thanks For Your Help, West Coast Dental Group, Thank You!
Hi Gregory! Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our office and we appreciate your kind words about our team. We are dedicated to providing excellent care and are glad to hear that we were able to assist you with your dental needs. Our team strives to make every patient feel welcome and comfortable during their visit, so it's great to hear that you had a good experience. Thank you for choosing West Coast Dental of Long Beach as your dental provider. We look forward to seeing you at your next visit. Have a wonderful day!
West Coast Dental of Long Beach
Charles Beckman
I’ve had four or five Dennis and Long Beach supposedly the highest caliber, including Los Altos. Dancehall, who I have always appreciated, but nobody comes close to Dr. Habibi or his staff. They are caring, professional, helpful, and Dr. Habibi himself goes out of his way to explain and try and save you money. You really can’t ask for anything better in a dental group or a dentist.
Danielle Purdy
Made an appointment weeks ago. Gave my insurance, was told I was all set. The evening prior to the appointment I was contacted asking if I could come 30 mins later. Sure! No problem. I was contacted again around 4-5pm telling me that I needed to call my insurance company to have my PCP changed to this clinic. Obviously, as it was the evening before and my appointment was 9am the next day, I was unable to do this. Went to the office early, they told me I had to call my insurance. I did. Waited for 40 mins. Then the receptionist said that they actually don’t take my insurance anyway. I understand mistakes happen but this is pretty inconvenient from a service standpoint. I also pointed out I could’ve made the change with more time, and the receptionist, Heidi, was incredibly snappy and rude saying she “called me twice, so..”. But that is not the point, the point is that I was only made aware the day prior, whether I was contacted twice or not I was given less than a days notice.
We are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Long Beach
Jasmine Perry
Don’t go here I came into my appointment and they told me the week before my appointment that they could do two methods after pulling one of my teeth the day of my appointment they gone tell me oh no the doctor only prefers this one method and you have to put 250$ down payment for this method then come back and put another 250$ down again, mind you the method is only 450$ and on top of that the week before my appointment someone told me I could put 150$ down now it’s 250$ and they didn’t even ask me if I wanted to apply for credit or any other option like I think it’s genuinely because I’m black and I have health insurance most dental places are money hungry they wasted my time and I kept telling them I can’t miss more work for this and she completely ignored what I said. They lucky I don’t go find an attorney and sue them good luck if you go here bring your whole pay check and life savings since everything is cash up front what’s the point in having health insurance if nothing is covered??♀️
tilly vicks
Great staff. Great atmosphere. Went in, the dentist was very gentle and reassuring of the procedure I was about to receive. Walked out a happy patient.
We thank you for taking time to provide your feedback. We're pleased you had a positive experience at West Coast Dental! We look forward to serving you again, and we wish you continued dental health.
West Coast Dental of Long Beach
We are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Long Beach
We appreciate you for entrusting West Coast Dental for your oral health needs! We look forward to serving you again in the future, and we wish you continued dental health!
West Coast Dental of Long Beach
Qiseana G
Very friendly. Great service. All of the staff are so kind and everyone does a great job. They truly make you feel welcome and accepted.
Hello Qiseana, we thank you for taking your time to leave a review! We are thrilled to hear that you had a positive experience at our dental office, and we’re glad you found our staff to be friendly. We look forward to serving you again in the future, and we wish you continued dental health.
West Coast Dental of Long Beach
Ron Wingard
First off I don't like going to the dentist and I don't like pain but I have to admit Dr.Ian Lehere was the best he had his work cut because extracting 3 from me was not easy thank you Dr.Lehere
orangutan
This is a complaint against the visiting periodontist, Dr. Hardez. Dr. Hardez behaved inappropriately during my appointment. He hurt my feelings, refused to treat me, and violated my right to medical privacy. First, he asked me if I had been drinking. This was upsetting to say the least, especially since I do not consume alcohol. Second, I asked to have the plaque removed from my teeth - he refused. Third, he told me to return to my previous dentist to have my tooth repaired, which was the reason for my visit. Fourth, even though I disclosed my medications - he insisted on pushing me to give him my medical diagnosis. He had all the information he needed to work on my teeth - but refused a deep cleaning and to fix my tooth. His refusal to treat me violates the Americans with Disabilities Act, which insures that all patients are treated in an equal manor. Additionally, he violated my rights under HIPA, which ensure that some medical information does not have to be disclosed. I am still considering legal action. I could not speak directly to anyone at corporate because they go straight to voicemail. The office manager at the site was "at lunch". Nobody was willing to hear my concerns.
Hi Orangutan, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (562) 453-1111. We look forward to hearing from you.
West Coast Dental of Long Beach
Thank you again for taking the time to let us know how we did. We hope you have a great day!
West Coast Dental of Long Beach
Michael Watson
They do excellent quality work the administrative staff is just wonderful,I'd recommend WEST COAST DENTAL GROUP OF LONG BEACH CA TO ALL WHO NEEDS DENTAL WORK DONE,and their Manager is the finest person you'll ever know, Olga
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
We are sorry to hear about your recent experience at our dental office, and we appreciate you taking the time to share your feedback with us. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Long Beach
Olga Yanes
Got my treatment done same day had a bad tooth ache. Front desk was amazing back staff as well.
Thank you Olga for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
PUBEK ONE
DENIED MY EXTRACTION APPOINTMENT TWICE, LIED TO ME ABOUT WHAT THE DR. SAID AND WAS REALLY PATRONIZING ABOUT IT. ALSO I DIDN'T LIKE GETTING GANGED UP ON WITH THEIR APPROACH. IT'S AN ALREADY SMALL ROOM THERE DOESN'T NEED TO BE THAT MANT PEOPLE AT ONCE IN THERE TREATING ME LIKE THAT. WASTED MY TIME TWICE NOW.
We are sorry to hear about your recent experience at our dental office, and we appreciate you taking the time to share your feedback with us. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Long Beach
C
Update My mom developed periodontitis because they rushed her deep cleaning session instead of doing the job properly, after having kept us waiting for 90min. Seeing maggots like these people are makes me once again appreciate people who do perform their job to the standards. --------------------- One and a half hours wait for some cleaning???????????? You must be kidding me
We sincerely apologize for the extended wait time you experienced during your appointment. We understand that your time is valuable, and we strive to provide efficient and timely service to all our patients. We apologize for falling short of your expectations in this regard. Your feedback is important to us, and we will make every effort to improve our processes and minimize wait times in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com.
West Coast Dental of Long Beach
C L
Getting my deep cleaning today. The approvals went thru really fast. Thank you West Coast Dental of Long Beach.
Denise Jones
The staff is wonderful it was more so the doctor or the treating doctor that could work on his bedside manner. He’s not very understanding, not compassionate and doesn’t offer very much help. I would never recommend them to anyone
Lisa Camille
Office is clean with lovely receptionists. Staff is wonderful. Also they were playing Freaky Friday in the waiting room which was awesome.
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health, and we look forward to seeing you again!
West Coast Dental of Long Beach
April Fitzpatrick
The receptionist was nice and pleasant but when I saw the doctor he was very rushed and really didn't take concern about my concerns regarding my dentures issues and the reason for needing new one
We are so sorry to hear you had a negative experience with our doctor at West Coast Dental. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental of Long Beach
Janel Bilal
My first visit here. I received kind service from all the assistants and dentist. Thank You
Leah Rudin
Everyone here was so nice and talked me through everything. Im very nervous going to the dentist but they reassured me and made sure i didnt feel anything for my fillings ?
Thank you Keron for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Ariel Pena
I haven’t been here for that long but I have seen so much progress, they really now how to do their job and the results can prove it ??
Hello Ariel, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs. We look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental of Long Beach
Lupe Perez
Transferring over to this location was the best decision. So much progress for a short time coming to this location for the Ortho treatment both my kids come for . Staff is awesome and it’s always a breeze coming to their appointment now in & out . Thank you West Coast Dental @ Ximeno in Long Beach
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health and look forward to serving you again!
West Coast Dental of Long Beach
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health and look forward to serving you again!
West Coast Dental of Long Beach
Monita Chan
Good customer service, fast, straight to the point and very good doctor. I went in for a cleaning and my teeth are really clean and fresh.
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health and look forward to serving you again!
West Coast Dental of Long Beach
Cailyn Mejia
The most amazing people had the best experience with my orthodontist and now have a perfect smile ?
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health and look forward to serving you again!
West Coast Dental of Long Beach
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health and look forward to serving you again!
West Coast Dental of Long Beach
Alma Haro
The staff here is very friendly and helpful they make us feel comfortable and calm when at the dentist
Hello, we’re glad you had a great experience at our practice. Thank you for choosing our dental office for your oral health needs. We look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental of Long Beach
Donna Berry
Thank you to the staff at West Coast Dental for all they have done to help me smile! One year in and my confidence is up!..... Thank you Mrs. Olga for being so kind and Javi for always being there! Dentist A. She is the bomb! Team work at it's best!!!!!
Hi Donna! Thank you for taking the time to share your positive experience with us. We're thrilled to know that our team at West Coast Dental has played a significant role in boosting your confidence and helping you achieve a smile you love. Our staff is genuinely dedicated to providing exceptional dental care, and your appreciation means a lot to them. Our commitment to teamwork and patient care is unwavering, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing us for your dental needs.
West Coast Dental of Long Beach
Elias Yanes
Awesome place and people. All the employees treat you like family and are very diligent and helpful. Not one bad experience coming here.
Hello Elias, we thank you so much for your kind words and positive feedback! We are thrilled to hear that you had an awesome experience at our office and that our team made you feel like family. Providing excellent service and creating a welcoming environment for our customers is always our top priority. We truly appreciate your support and look forward to continuing to serve you with the same level of diligence and care. If there's anything specific you'd like to see us improve or any suggestions you have, please don't hesitate to let us know. Thank you for being a valued part of our community!
West Coast Dental of Long Beach
Thank you Micah for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Cesar Gil
Very professional. Brought my mother with Dementia. They’ve been very sensitive and took great care of her. I’ve also made an appointment for myself. Beautiful office. Lots of parking. Easy to find. Staff very friendly.
Thank you for your kind words and for entrusting us with your mother's care. We are committed to providing a professional and sensitive environment for all our patients, and we're glad to hear that your experience reflected that. It's wonderful to know that you also appreciated our office and friendly staff. We're looking forward to seeing you for your upcoming appointment. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing us for your dental needs.
West Coast Dental of Long Beach
Thank you Crystal for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Ryan Wang
Close to my house, clean, and very friendly service. They do have you waiting a while but that’s always been the case with every dentist office I’ve been to, so nothing new there.
Thank you for taking the time to share your thoughts about our dental office. We truly appreciate your kind words about our friendly service. We understand that wait times can be frustrating, and we are continuously working to improve our efficiency. Your feedback helps us strive for better experiences for all our patients. We look forward to continuing to serve you and appreciate your understanding. If you have any further suggestions or concerns, please don't hesitate to let us know.
West Coast Dental of Long Beach
Arturo Castillo
Because you can't put a zero Star, terrible service, a lot of texts to take my son for his dental cleaning and when I take him they don't treat him because he is autistic. The doctor feels bad and no longer treats him and they still have the cynicism to tell me to recommend them.......bad, bad, worst service
Sugey Jimenez
This place is amazing thanks to the Ortho staff especially saima Martínez, Jacky cabello and gaby of course. Dr. Teresa Nguyen is great orthodontist I highly recommend getting braces with her.
Barbara H
2023 Update: on my last visit I complained of gum pain. I was told I needed a tooth extraction, bridge and other work costing $Thousands. I mistrusted the diagnosis and decided to wait. I then switched dentists. The new dentist looked in my mouth, asked some questions and sent me to an oral surgeon. The surgeon looked in my mouth and told me I have a condition called lichen planus which can be managed through medication. If I would have followed through with the incorrect diagnosis, not only would I be missing teeth and out thousands of dollars, it would not have solved the problem. So, beware! Original 2 Star review: I got SIX texts, three emails and two voicemails asking me to confirm and please arrive on time. I got there promptly at 10 and then waited an hour and thirty minutes before I was finally treated. This happens every single time — although it was previously 45-60 minutes wait instead of 90. The dentists, etc are good enough but I can see in the face of the office staff that they are burdened by angry patients. My time is valuable too. Do better West Coast. The reason I gave this two stars is because of decent dental care. Three stars off for disrespecting my time.
We deeply apologize for this. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Eve Flores
My experience in this office was quite delightful. Everyone is so polite and attentive. I love how Dr Habibi and his RDA Jeanette were thorough with the info provided and patient with my 7yr old daughter and myself. Definitely sticking to this office for future Dental services.
Hi Eve, we are thrilled to hear about your delightful experience at our office! Thank you for your kind words. Providing attentive and polite service is of utmost importance to us. We're glad that our team took the time to provide thorough information and were patient with your daughter and yourself. We appreciate your loyalty and look forward to serving you and your family for all your future dental needs.
West Coast Dental of Long Beach
Tim Kirk
Nice office with ample parking and an in&out burger! The entire staff are friendly and well coordinated. So far all of my procedures went as planned with minimum pain.
Thank you Tim for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Thank you Maree for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Long Beach
Delano Gre
By far the best dental office I’ve been to, they all actually care and are just amazing people
Hello Delano! We thank you for your kind words! We strive to provide the best dental care and ensure that all our patients feel cared for and comfortable during their visits. Your feedback means a lot to us, and we appreciate your support. If you have any further questions or need assistance, please don't hesitate to reach out.
West Coast Dental of Long Beach
Paula Soto
The best patient service, awesome and very professional from manager to front desk staff . I Will definitely recommend west coast dental of Long Beach. Thank you All for everything
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Business Support Services Company
West coast dental customer service is amazing. Very helpful and friendly.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Janice Summers
I had to wait 2 hours this time and 2.5 the first time. This is too long to wait in my opinion. They don't respect clients time. They ònly allow a 15 minute window for you to arrive for your appointment.
Hello Janice, we apologize for the extended wait times you experienced during your visits. We understand that the waiting time is an inconvenience, and we value your time. We strive to provide efficient and timely service to all our clients, and we apologize for falling short on this occasion. We will take your feedback into consideration to improve our scheduling process. Thank you for bringing this to our attention, and we hope to serve you better in the future.
West Coast Dental of Long Beach
Nathan Damschen
My appointment was at 9am. I waited until 10am to get x-rays and then sat for another 30 minutes in the exam room before I finally walked out. Staff was just standing around the hallway chatting. I’d look to other options before trying this office.
Nathan, Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. West Coast Dental of Long Beach
West Coast Dental of Long Beach
Moshiduh
When it comes to finding a Dental office. It can be stressful and nerve wrecking because you don’t know whether or not it’s a good office. I chose this dental office a few years ago not knowing what to expect. The reception staff, management and dental assistants/staff were all nice and welcoming my first day. Every now and then you get a few appointments days where they are very busy. But you have to understand that it is a small dentist office and just be patient with staff. Being here for a few years. I could say that this place is great for all ages. In one location they provide General Dental, Orthodontic, and Oral Surgery. VERY CONVENIENT!! Definitely recommend this place 100%
Moshiduh, thank you for your kind review; we are happy to pass along your comments to the team here at West Coast Dental of Long Beach!
West Coast Dental of Long Beach
Hello, we are happy to know you had a positive experience with our dental office. We appreciate you for entrusting West Coast Dental of Long Beach to fulfill your dental needs, and we look forward to seeing you again at your next appointment. We wish you continued dental health!
West Coast Dental of Long Beach
Rosa Sanchez
Don’t come to this dentist! Unless you don’t want anything done ! They do not follow up with there patients or there authorizations. Me and my husband visited this dentist got our X-rays and teeth examined and they told us to wait to be called for cleaning once authorizations were submitted and approved. 6 months later they send us a message we needed to go get routine check again but we had not fitting anything done because we still hadn’t got a call for our cleaning. We went in again and they apologized and said they would submit our auth as urgent and call us once approval to go get our cleaning done. It’s been since 2021 and I called today in year 2023 and they told me they don’t have anything approved or even submitted.?♀️ Don’t waste your time! I’m switching dentist
Hi Rosa Sanchez, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (562) 453-1111 at your earliest convenience and we will do our best to resolve this with you.
West Coast Dental of Long Beach
Hello David Dawson, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
West Coast Dental of Long Beach
Hey Grant, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs and we look forward to seeing you at your next appointment! We wish you continued dental health!
West Coast Dental of Long Beach
Hi Frank Sandoval, thank you so much for your positive comments about our West Coast Angels of Long Beach!
West Coast Dental of Long Beach
Hello Hector, thank you; we appreciate your feedback!
West Coast Dental of Long Beach
Sylvia Rodriguez
Radiology techs and front registration staff were nice. Believe I am being recommended for services I don't need and being overcharged. Previous dentist never identified any of the extensive work this dentist is stating I have.
Sylvia Rodriguez, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (562) 453-1111 to speak to our manager directly.
West Coast Dental of Long Beach
Hello Sabrina! We’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you at your next appointment!
West Coast Dental of Long Beach
Tahirih Toche
It was such a pleasure getting treated by The Doctor and Javier! The move so quickly and were kept me amused and comfortable. My crown isn’t done yet and I’ll be back!
Tahirih Toche, we're glad to hear you enjoyed your visit. We're looking forward to your next visit with us!
West Coast Dental of Long Beach
Yesenia, we are so happy to read such a great review about West Coast Dental of Long Beach Girls! We hope to be of service to you again in the future. Best wishes, West Coast Dental!
West Coast Dental of Long Beach
Jhea Illo
It’s my first time here and I’ve never had a deep cleaning available so fast after my initial exam! Literally the same day, I always have to make a whole other appointment at previous dental offices. Staff here is friendly and helpful too.
Hi Jhea, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
West Coast Dental of Long Beach
Vanessa Alfaro
Olga was very helpful. I was talked through everything that was going to get done and staff was friendly.
Vanessa Alfaro, thank you for your kind words and this wonderful review!
West Coast Dental of Long Beach
Deviant Exposure
They help a lot of people, and despite seeing so many faces, they treat you with respect and feeling. Even when we're not our best. I can get attitudinally emotional sometimes, and they always treated me with caring and compassion... Not only did the front desk put up with my ____, But they also help me rectify some clerical issues with my insurance. They go above and beyond. And every doctor I've met, Was not only skilled in their profession, But also great in just being a good human. I count myself lucky that this is where I go.
Heather Ziegenbein
Dr. Zarrabi was extremely professional and knowledgeable. He had to refer me to an oral surgeon in a hospital as the previous dentist, Bridget Okuowsa at NEWPORT DENTAL is a quack and masserated my bone. I am severely infected. Dr. Zarrabi is excellent and wish he could have done my surgery but I appreciate his expertise and pertinent advice.
Jesus Rodriguez
I have had a great experience here. Being new to this Dentist as well as dealing with a new insurance. Olga the office manager made it easy and was understanding to any of my confusion. The team was amazing and professional. I couldn’t be happier to be a patient here.
Hey Jesus! We appreciate your kind words and feedback about your experience at our dental office. It's wonderful to hear that our office manager made the process easy for you and was understanding of any confusion you had regarding your new insurance. Our team takes pride in providing exceptional and professional care to all our patients, and we're thrilled to know that you're happy being a patient here. Thank you for choosing our practice, and we look forward to continuing to serve you with the highest level of dental care.
West Coast Dental of Long Beach
Kerri Kilianek
Dr Giro Loza who specializes in root canals amongst I’m sure other procedures was incredible. He numbed me the perfect amount, was gentle, thorough, fast and the procedure went by painlessly. Thank you so much!
Hi Kerri Kilianek, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
West Coast Dental of Long Beach
Tiffany Progress
Dr. Habibi was a heaven sent. He took great care of me and my pain. His delicate handling made me feel safe and confident in him. He was a true delight. I am glad that I was in his care to help me with the much needed oral surgery. Plus, the staff member Maria eased my mind and made me laugh which also brought me comfort. Sagittarius and Gemini women are the best ?. Thank you to the whole staff
Hey Jack! We’re glad you had a positive experience at our practice. Thank you for choosing West Coast Dental of Long Beach as your dental provider, and we look forward to seeing you at your next appointment!
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Raynique
Decrease your wait times and do a better job at communicating with your patients. My appointment was at 4 pm. I waited over an hour and a half to be seen. The staff didn't inform me that they were running a little behind schedule until I decided to get up and ask what was going on after waiting half an hour
Hello, Raynique. Thank you for taking the time to leave a review. We apologize for any inconvenience you may have experienced due to long wait times and lack of communication during your visit to our office. We understand how frustrating it can be to wait for extended periods, and we are actively working on ways to minimize wait times for our patients. We apologize for falling short of your expectations in this regard. We also appreciate your feedback regarding our communication with clients. We strive to ensure that our patients are well-informed about their treatments and the reasons behind them. We apologize if we did not meet your expectations in this regard, and we will take necessary steps to improve our communication processes. We value your feedback. Please feel free to reach out to us at your convenience. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
West Coast Dental of Long Beach
Amber Arroyo
They really got the ball rolling on helping me get the wisdom tooth removed I needed and my root canal done in a timely manner I’m very grateful for them plus the receptionist are amazing and very kind
Thank you for your fantastic review! We're thrilled to hear that we were able to promptly assist you with your dental needs. We truly appreciate your gratitude. Our team at West Coast Dental of Long Beach is dedicated to providing exceptional service and we’re delighted to hear this was your experience. If you have any further dental needs in the future, please don't hesitate to reach out. Thank you again for choosing our services! We wish you continued dental health and happiness!
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon :)
West Coast Dental of Long Beach
Tonya Glass
The worst experience I have ever had with a dentist. Keith however was very kind.
Hi Tonya, we are so sorry to hear this was your experience with our office. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com so that we can look into this internally.
West Coast Dental of Long Beach
We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you soon!
West Coast Dental of Long Beach
Thank you Bruce for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Long Beach
Zerile Williams
Amazing Office. Service Was Friendly And Direct. Very Comfortable Attending This Office
Thank you for your kind words about our staff and office! We greatly appreciate this and look forward to seeing you again very soon, Zerile!
West Coast Dental of Long Beach
Thank you Kathleen for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Long Beach
christina reyes
They need someone to teach them how to schedule. They're always over booking and trying to cram as many people in as possible. It makes you feel like they only care about the money they're getting from insurance. My time is valuable. I'm currently still waiting to be seen. Today I'm in pain. My appointment was at 11. And it's already past 12. There's 3 people sitting next to me with 11am appointments as well. If I wasn't in so much pain, I would leave here, like I've done many times before.
Hi, Christina, we deeply apologize to hear this was your experience with our office. We are actively working on ways to improve patient experience and would appreciate if you could share more of your experience with us. We urge you to send us an email at info@westcoastdental.com detailing your situation so that we may reach out and answer any question or address any concerns you may have. Thank you.
West Coast Dental of Long Beach
Thank you Honorio for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Long Beach
Electric Lawn Scape
The inlay fell out… seems to be a poor design.. the other two crowns are below average installation… both had extra glue left afterwards, both need polishing… the upper right crown still has epoxy - and I can’t floss properly down to the gum line
Thank you Dennis for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Long Beach
Nathalie Molina Niño
I was having a dental emergency so scheduled an appointment on a Saturday. Because I had just been to a dentist in another location I had xrays from about a week prior that we emailed the staff here, prior to my appointment. No one indicated there was any issue with that but when I arrived, they refused to see me unless I REDID ALL XRAYS, saying it was their policy that they couldn't used xrays from anywhere else. This is a perfect example of people only caring about money and not at all caring about the health of the human beings their serving.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
We are so happy to hear this was your experience in our office, Jorge. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Long Beach
BJ Newton
Excellent customer service. Staff is great, they need more rooms but overall great service
Thank you for your review! We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental of Long Beach
Loretta Johnson
Today was not a good day. Arrived a few minutes after my appointed appointment time, (11a.m.). I saw that the waiting room was somewhat crowed with other patrons. Was informed that wait times would be longer than usual, (approximately 45 min), at 12:30 I informed reception that I needed to leave soon because I needed to pick-up my grandchildren from school, at that time I was seated in an exam room, so I had been waiting approximately 1:30min. I decided to leave at 1.40 p.m. total time 2:30min.
I'm sorry to hear that you have had some issues at our office, Loretta. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.
West Coast Dental of Long Beach
Thank you David for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Long Beach to fulfill your dental needs. We look forward to seeing you soon, and we hope you have a great day!
West Coast Dental of Long Beach
We greatly appreciate this review and look forward to seeing you in our office soon!
West Coast Dental of Long Beach
Brett Poole
The best dentist I have seen yet here. Hope this one stays for a while. Dr. Lopez was awesome. ?
We are so glad you enjoyed your visit with Dr. Lopez! Thank you for taking the time to share your feedback, we appreciate it.
West Coast Dental of Long Beach
Hi Norma. Thank you for taking the time to leave a review. We appreciate your feedback and will use it to continuously improve our services. If you have any specific concerns or suggestions, we would be happy to hear from you. We strive to provide the best possible care to our patients and are always looking for ways to enhance our service. Thank you for choosing us as your dental provider, and we hope to have the opportunity to better serve you in the future.
West Coast Dental of Long Beach
Amanda Rodriguez
Don't over book, don't leave people in a room waiting for over 40 minutes, get a person that works better with insurance. Rude rude rude he was.
Hi Amanda. Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your recent visit to our office, and we take your feedback seriously. We understand that wait times can be frustrating, and we apologize for any delay you experienced. We strive to manage our appointments effectively, and we will take necessary steps to ensure that overbooking is minimized in the future. In regards to our staff member, we value professionalism and excellent customer service, and we will investigate and address this matter with our staff member to ensure that such incidents do not occur in the future. We appreciate your feedback and will continue to work towards improving our services. We hope to have the opportunity to serve you better in the future.
West Coast Dental of Long Beach
Mack Mcqueen
VERY Professional Staff !! Dr Habibi and Jesus were great . As One who does not look forward to Dentists appointments, I felt very comfortable. Thanks..... Went back 27Marzo23, second appointment..Problems with My insurance . But the Sraff was VERY helpful ( *Olga called Me back within no time to explain the proper procedures) THANK YOU ! Another appointment 04Abril23, As ALWAYS - Everyone was OUTSTANDING ! Dr. Lopez Natalie Javier Anabel And of COURSE ... OLGA Thank You all for a pleasant experience ?
Thank you Mack. We strive to make your visits to our office as comfortable as possible. We are extremely happy your experience was smooth. Thank you very much for taking the time to share your experience. We look forward to seeing you soon for your dental needs.
West Coast Dental of Long Beach
Salina Misa
Need Better customer service with accurate info given, cleaner rooms, better time management (having customers wait for over 2 hours.
Hi, Salina. Thank you for your feedback. I'm sorry to hear you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, we urge you to contact us by sending us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Kambraia Watts
JUNE 2022: They keep trying to make me pay $2,400 out of pocket for dental work my insurance covers. They keep forgetting or flat out choosing not to submit the TAR paperwork required by my insurance to approve the dental work. Meanwhile I'm in pain and discomfort. I dont find out untill 2 months later because they make me wait the "required" 6-8 weeks to hear back from insurance about the approval only to find out that it was NEVER even submitted! So then they appologize and I wait 2 more months again only to find out the paperwork was never submitted to my insurance AGAIN! I've been waiting over 5 months for a resolution! I had them refer me out because i was fed up and they dont have someone at that office to do root canals. I had to call my Insurance to find out what is needed to sucessfully approve my debtsl work. West Coast Dental does not advocate for you or find out why it was denied. The manager Olga is never available via phone when I call and doesnt call me back when I leave messages. I had to set another "appointment" just to talk to her. She then says with an attitude the insurance is not going to approve your dental work. What does it matter to you JUST SUBMIT THE PAPERWORK and find out! After waiting for two more weeks the insurance company said they STILL HAVE NEVER submited the paperwork! They are inconsiderate, incompetent, greedy and unprofessional. It's like if it's not cash they don't want to do the work! You'd think they have a cash quota they're forcing employees to meet or something. Three weeks later update... 2/3 Crowns have finally been approved thanks to my persistance.... saving me $1600. I am still working on getting the third approved. They have to fix previous dental work first. Always advocate for yourself and ask questions when they say no! 4 weeks after original post..... The third crown was denied bc the xray didn't show the dental material filling the Canal all the way to the bottom. The insurance agency said it could be the xray angle or I would need a retreatment. I asked them for a new xray angle. The dentist said we already have two xrays your going to have to redue your ROOT CANAL. #Lazy I contacted the other dentist office they referred me to for the root canals and they text me asap with their xray image showing the material touching the bottom of the Canal like it should. Now West coast dental is resubmitting with this image for approval. Now waiting another 2-6 weeks. Fingers crossed! ?? Update: 6 weeks after original post: the claim was denied bc they submit edits to an expired TAR. They have to submit a new TAR with the xray image I forwarded to them a couple weeks ago in order to be approved. They didnt have the xray on file so i resent it. I spoke with Olga & she was much more pleasant this go around and I must admit she was making a significant effort to resolve the matter. Its been 6.5 months trying to get this situation resolved. Update: the insurance required a report from the dentist they referred me to for my root canal explaining the circumstances. He provided that and new xrays immediately. Village Dental in Aneheim are amazing, efficient, and professional. We resubmitted the report, xrays and new TAR so now I sit & wait... Everything got approved. Today I finally started my dental work. 3/14/2023. Out of pocket costs $0. But I spent time, energy and patience that I did not know I had. Glad it's all over.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Karen Diane Figgins
Staff is extremely caring, my dentist amazing transparent honest assistance. Amazing.
Robert Apodaca
So far my experience has been great. I've visited about 3x in the past month for some much needed work. Olga was very helpful and honest. Also, I believe his name is Javier he has been very helpful. In addition Dr. Lopez has been doing great work and has been looking out for my best interest. The young ladies at the front desk and those assisting Dr. Lopez have also been very helpful and welcoming. Came here after going to another dentist that wanted to charge me double the price for the same work. I'm happy!
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
We are sorry to hear your experience was less than exceptional. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com. Thank you.
West Coast Dental of Long Beach
Christopher M. Ramirez
They get busy, but I had an "emergency" and was in pain. They took me and I was seen with friendly staff. Worth checking out.
Evan Luke Mentzer (Luke)
I'm going there for some extensive dental work. I really let my dental health get away from me. The X-Rays were quick and precise. The doctor explained the process to my satisfaction (I don't really want to know very much about the process, I just want it done). They did my impressions quickly. Then my appointments were only two weeks out which is cool. The only problem i have had so far was, when I showed up for my 2pm appointment, they brought me back between 2:20-2:30pm. I asked the tech how long the appointment should take. She estimated between 30-90 mins and apologized that they had long procedures to do. I figured there was no way they were going to make me sit around for an hour and 45 mins to do a 15 minute impression (and 5-10 mins to schedule my next appointment), but that's exactly what happened. Neither the dentist or impression tech explained why or apologized for the appointment taking 2 hours (it was 4:10pm when I looked at my phone inside of Flamebroiler, two doors down).
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Teri Harlow
Waited over 2 hours 10 minutes. I was not late. I’m putting bad review on Yelp. My time is valuable to me. Always excuse
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Long Beach
Erica Norman
Stop having workers go back and for between patients rooms grabbing supplies with same gloves then coming putting it back. This will minimize chances of cross contamination. Purchase more products, supplies, and equipment for your dentist to do their jobs. This will also eliminate assistants from leaving room with same gloves to get what dentist needs then coming back and still continue to assist with same gloves. I’m sure they had to touch multiple surfaces before coming back to my mouth.
Richard Oxner
I went in for my first visit. X-ray It turned out to be a four hour visit, not exaggerating by a minute
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Barbara Saunders
Beautiful friendly well educated staff I live how careful and efficient they are with the patients I love it here ?
Christopher De Anda
Dentist and assistants were professional,nice,and very informative. Enjoyed my visit thoroughly.
Andrea
Amazing service, thanks to Olga I got everything I need to get done explained to detail so I knew what exactly I was paying and feel more at easy for my next appointment.
Tyrone Oraguzie
I like the desk attendant and dentist assistant with their friendly and patience. However, West Coast Dental failed to provide an ASL Interpreter; when I asked one of the representatives on the phone, they confirmed they would provide me with an interpreter, but the interpreter never showed. This Incident is not the first time I dealt with this situation before. I reported this to my health insurance regarding this situation, but they never willingly supported my claim. I demand that the dental industry need to study Deaf Culture and how understand our need for accessibility with the ADA Laws. They must learn and understand what is going on in our world has been ignored for a long time. They need to support us. These problems need to change asap!
Val
Came in here for wisdom teeth extractions, everyone working there was very supportive and patient. Recommended to anyone but be aware they are busy so you need to prepare for a visit sometimes.
Deborah Miller
The Staff and Doctor Habibi are the best. You won't be sorry if you choose West Coast Dental.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Julio Garcia
Horrible Dental office Avoid this place for your dental needs ! I had an appointment early in the morning had me wait almost 3hours for a 30min cleaning. WHOEVER IS THE MANGER OR MANAGING THESE APPOINTMENTS SHOULD BE FIRED!! Horrible Place !
Arlene.guillory Guillory
Very sufficient Great sevice Very welcoming i give west coast dental a 5 star
Joe Allen
Long wait times. Every time one of my family members comes in, longer than an hour to see doctor. Longest wait was more than two hours. Also billed my insurance for work not done.
Frederico Costa Carvalho
It had a terrible experience at West Coast Dental Long Beach at Ximeno ave. They made me wait about 1:40 and at the end I was told there was no time for cleaning, which was the purpose of the visit. It was not the first time it happens. First time, I tried to be understandable. I had the impression that West Coast Dental is focused on profit not the quality of patient care. I strongly recommend people not to go there.
Sandy Tran
Dentist was thorough caught mistakes my other dentist did. The dentist aid was fantastic as well, and just as thorough as the dentist. They were kind to squeeze me in due to a dental emergency. I was happy with the service.
Fred Petrello
The worst they don’t care !My quote for a $2200 for a crown only they said it would be three visits to put the crown on .SCAMMERS.Crooked front office they charge insurance for procedures they did not do.The last two visits they made me wait 2hrs then sent me home without doing any work at all .
Elizabeth Williams
I had to schedule a 2nd appt because my exam was broken into 2 appts due to being short staffed. I find this out at the unexpected end of my appt that I can’t get my teeth cleaned, just X-rays. Not good for business.
Jesus Vejar
We had a good experience since we didn't have to wait long like before. As well as, the dental assistant, Nathaly was helpful and kind. She answered every question we had and she was patient.
Genevieve Sierra
GREAT! This is my first time in and it was terrific! When I got there the staff were very welcoming and made us feel comfortable. All and including office manager showed concern continually asking if we were okay and answered all questions we had. Come check them out just like all others I seen there.
norma camposano
I needed to reschedule next week after waiting for over 30 the one dentist was over book, I can't believe the place I end up, don't take me wrong everybody there is super cordial respectful nice, i will finish my treatment and will not comeback because I’ll already paid for it and I’m waiting for them to reimburse me $250. Three months still waiting…..
wayne baldie
Avoid the place-The office staff(Unfriendly)coming in level 8 pain. Dentist was wonderful.Staff wouldn't expedite to insurance the necessary information according to my insurance they wanted pre approval of $15,000 just to pull 2 teeth non compacted/broken. Told me to wait 2 weeks for approval with NO Prescription for level 8 crazy pain . We (my wife)called them 2x. Talked to 5 staff and frustrated now. My wife found a Dr on same plan in cerritos super clean and staff Forthright and Comfortable. Unbelievable experience at western dental group. Other dentist got me Right in and i FEEL awesome … never again. I should have walked out when i seen that lady crying holding her mouth . NOPE!
Rebekah Antoine
The entire staff is completely incompetent. Every single appointment I’ve made or had there has either been rescheduled by them or straight up cancelled when I’m already in the lobby waiting. No one at the front desk can do their job and no one at the call center actually speaks to the office when booking appointments over the phone. Good luck having an orthodontist emergency on the weekends. You’ll just have to remain in pain until the ortho is back in next Friday. I would never come back here and would never recommend this place to others.
michelle kennedy
West Coast Dental Of Long Beach Doctor said staff are very friendly, and professional. They do their best to accommodate you so that your wait isn’t long. Everything is explained to you about your care before and after procedure. The BEST Dental Office I’ve ever been to. I’m very satisfied with the work that I had done, and will continue to use their services.
Silvia Camacho
Horrible experience. My son and I arrived to our scheduled on 11/11/22 @8am at West Coast Dental located at 1835 Ximeno ave. Long Beach . I waited outside for 20 minutes because they opened at 8am. Later, they told me I need to reschedule next week to my son due to shorter staff and they have contracts with the government and have allot people. Gina and the manager Olga talked with loud voice and were disrespectful. They don't have Customer service skills. I had a horrible experience with them. I showed her the email with the appointment and also I called their office on Wed. 11/9/22 to confirm, but they didn't care. I explained them that no make sense back again next week, but they denied services to my son. Later, I overhead when they were talking about bring food for Thanksgiving celebration. Thank you!
Miranda Osler
Fire your financing agent who was very rude to me today during my appointment.
Dustin Shane
I spent 30 minutes in the waiting room, and an hour waiting in the dental chair. I did not feel like my time as a customer was calued.
Jennifer Michelle
didn’t get a led apron while having my x-rays taken . ortho doctor was very aggressive and didn’t listen to my needs and wants had an appointment at 8:30 wasn’t seen until 9:30! office is very dirty and rude staff will never be returning again
eddie follero
This location is super convenient number one for me less than five miles from where I live & secondly they are very pleasant at the front desk & third but not last the techs & doctors are really nice without being to nice.
Monae Whaley-Winbush
My daughter had the appt with Dr. Habibi. She said he was super nice and made her visit really comfortable.
Moon Struck
Took more than hour and half to be seen; Over 2 hours for a simple standard cleaning. Horrible time management and poor service.
Melissa Mason
Do not take emergency appointments when only 1 dentist is working and make a patient wait 3 hours with no pain relief and then wait another 3 hours to even send the pain prescription to pharmacy when we begged to do it asap because pharmacy closes early. Went home after 6 hours with no solution to pain relief what a waste! I should have went to a different dental office!!!
M.A. MOODY
The dentist that injected me this morning was extremely aggressive with the needle he was supposedly prepping me for surgery. I’m a sixty year old woman and have been and have had a lot of experience with the dentist, I let him know, I knew what he was doing and I called him out on how aggressive he was with his needle.The pain was so intense I found him very arrogant and uncaring This is the kind of dentist that scares little children and makes a grown person to never to want to go to the dentist. West Coast Dental you should the right thing and rid him from your practice. If this ever happens to you Im here for you.
Gregory Rasmuson
Terrible. Wasn’t seen until an hour after my appointment time. Dentist saw me for 5 minutes and tried to get me into braces at 35 years old after having no other dentist refer me for braces. Terrible customer service. Factory trying to bleed people for money.
Judith Weber
Waited over two hors to see oral surgeon for a biopsy of lesion in my mouth. Unfortunately they do nor do pathology at this office
Tiffney Kitawaki
I don’t understand why the orthodontist is only there twice a month. I feel like they over book for the same time slots. I went today for a 1:00 appointment, and waited a half hour, then waited in the chair for so long and I had to go to work at 2:30, and I told them. Then they said I couldn’t be seen until the 31st if I cancelled and left. I asked at least to get my rubber bands changed, so they did, and then the woman who said I could come on the 31st said I couldn’t come on the 31st because I was already seen today, and I told her I didn’t even get to see the orthodontist, and the woman sitting next to her scheduled me for the 31st. I am not happy with this place but because I have braces I have no choice but to stick with them. Some of their staff is great, and some are horrible- cold and don't make you feel appreciated or like they appreciate our business. They also changed my appointment time without consulting me first, and couldn't give me a reason and no apology for the inconvenience. And they should also enforce the rule that people can't listen to music or videos without earbuds in the waiting room, it is disrespectful to everyone else. I would never recommend this ace to anyone.
Gabby McCormick
I have been trying to get a refund from this place for over a month after they charged me twice for a bill. I called about 5 different times, sometimes on hold for 30+ minutes just for the call to be dropped or be hung up on. They've transferred me to three different departments within the corporate office and the lb office and no one seems to know what's going on with my refund or says it's the other departments problem.
Jen Kucheravy
Last time I came I sat in the waiting room for 40 minutes. The first time I came to get x-rays and the woman didn’t seem to know what she was doing. I also don’t like having to come in for two different visits to get x-rays and consult then again for cleaning. We should be able to do that in one visit. People don’t have time and ability with work schedules to do that
Lili
So my 9 year old fell off while riding her scooter and face planted on the concrete causing her tooth to fracture. I called so many dentist office seeking help for her to see how bad the damage was. West coast dental was the ONLY office that had same day appointments available, being an emergency and willing to help. I was super grateful that they were able and willing to see my child’s tooth. They treated her and did it all the same day. Their professional and helpfulness to our situation was amazing. My daughter and I felt welcomed and comfortable. My daughter was scared and the dental assistant and the dentist made her so comfortable that made her calm down and stop being scared. By far, the BEST dentist visit we’ve had, just wished the circumstances would have been different but over all were very happy and satisfied with the overall experience and service. We will definitely make this office our set dentist.
Chris
The staff is nice. The work done is good. Sometimes I have waited, but no more than 15 minutes or so. I'd recommend solely based off of Staff's friendliness.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
BK 300
my appointment was 9am, i waited till 10am and i decided to reschedule because i need to go to work i can tell they mixed up the appointments…they overbooking appointment times…. you shouldn’t take that much appointments in the same time slots if you are short of your staffs
Andrea Velekei
They book 6 people in one time slot regardless of the reason for their visit. I wait no less than an hour and a half every time I visit because of the total disregard and lack of consideration of patients time. They are not concerned at all about patient care and customer service. They are all about their bottom line. Check out the reviews on all review content platforms as well as the BBB. To say that this establishment needs improvement is an understatement.( It also seems dirty and has a weird smell). The manager and the people at the front desk are nice. I hope they wise up and take their skills elsewhere because this company doesn't care about their patients or their employees and that's why there's always a large turnover with both.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Long Beach
Kimberley Cleggett
I can’t understand the dentist when I’m trying to ask questions and they try to give a response. Second I have to always wait to long, and the girls are rude at the front desk…
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
sydney williams
The entire facility smelled like sewer and there were multiple patients who had came in to complain about their previous experience.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Amber Wyman
This office has made me have very anxious when I was there I had appointment at nine did not get there in there till 930 When you go there you wait a lot
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Jameshah Thomas
They take too long and don’t care shouldn’t schedule appointments if it’s still a hour + wait time
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Kirstin parker
Very clean office with relatively short wait times considering it's a dentist office. Knowledgeable staff, dentist had great bedside manner and explained everything I needed to know. Front office staff & billing staff were very helpful, welcoming and hospitable
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Enchantra Cardenas-Baldwin
The Dental Employees are very friendly, it may bea little busy but my son and myself like going to West Coast Dental.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
Tony Ruiz
This has been the only dental clinic I've been seeing for over ten years. In the past I never bothered looking at my insurance benefits. I trusted whatever I was being charged was fair. Well, I'm tired of being taken advantage of. After my examination I was quoted by the clinic for the cleaning service including rinse for $184. I asked the presenter why should I be charged when my plan covers two cleanings every year. She stated that my plan only covered 80% of the cleaning, but doesn't include the amount for the rinse. I didn't want to argue so I decided to leave without a cleaning. I verified with my insurance and was told that the cleaning is 100% covered. This lets me know I need to stop getting my care from this provider.
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Long Beach
Carol Harrison
Would give 0 if possible. The initial phone call for scheduling was great. The staff was friendly when I arrived. However, I waited over an hour before I was taken back and I was only taken back after asserting myself. I did not anticipate this wait time, so I was unable to receive the treatment I went in for because I needed to get back to work. This was extremely disappointing because I took time off of work for the appointment. In the two hours I was there I did not see the dentist or hygienist. I requested to consult with the dentist regarding the reason I scheduled the appointment, however I was told the dentist would not see me unless I had x-rays taken. The x-ray technician assured me there would be time left to see the dentist so I went ahead with the x-rays. During the process the technician asked me to place my fingers in my mouth to hold something in place without offering hand sanitizer or a glove. Ultimately, people do not have 3+ hours to spare in a work day, and unless there is a procedure being done this is an unreasonable amount of time for a routine appointment. This place is clearly about bringing in money, not helping people in need.
Team Ke'Roe
DO NOT! I REPEAT DO NOT choose this provider. Discriminatory practice and continuously waste of time. They are consistently unprofessional with scheduling, they schedule for things that they know require an authorization, so you’re there basically there for no reason, and this has happened several time. Olga the office manager seems to be surprised when sharing these things and discloses that there actually is authorizations from my insurance company, which further leads me to believe they are definitely playing with my time! The staff is not particularly accommodating. DO NOT USE THIS FACILITY— your experience will NOT be great, good, nor decent. NO matter how many times you try.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Long Beach
Ana Gutierrez
Lately they have had terrible service, in the last 2 appointments, I have waited from 50 minutes to 2 hours just for them to move you to the available room and there another 20 minutes for them to give you anesthesia for your treatment plus however long it takes to do the work. In order not to wait any longer, I had to talk to the manager because the receptionist only told me if you don't like waiting, come back another day!! The patients sitting in the waiting room were very upset, and the excuse the manager gave us was that she has to fill her day because the company asks for it!! How do you see? They winning, the more patients they have and our time what??? Be careful, if you can't attend to us, don't give us the appointment!!!
We're reaching out to say we hope everything is going well and wonder if anyone on our team has reached out to assist with your concerns. If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so we can help resolve this issue. We appreciate your patience during this time.
West Coast Dental of Long Beach
Rolando Velez
Was waiting for 1.5 hours and left, apparently twice a month they double book their office and do not tell anybody about it.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Maleah Hudspeth
A bit of a wait, but all staff are helpful and accommodating. They frequently checked up on how I was feeling or if I was feeling any pain/discomfort. Procedures were explained in detail an thoroughly.
Kim'Bo Splice
It was 4 stars..I finally got my veneers done and I just woke up to a piece of it on my lip. I paid cash for this to be done! This was a major issue for me. I was so glad to have finally had my tooth fixed. Now I'm so hurt.. I don't want to hear nothing, but we will resolve this issue for you. I can't wait till they open up. Looks like I'm going to have to miss work as well. What a way to start a Tuesday morning. Praying this go well.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Long Beach
brittany hassel
?Well I was scheduled for my daughter to have a root canal. After 2 hrs we are seen an then sent away . Stating the dentist on site does not except medi-cal. I took work off to be here . Was given a paper to call another clinic with a Dentist who excepts our insurance. Called them, which they stated nope. We do not except medical. Went back to your location explained the information . An was sent to make another appointment some where else . After all said an done I’m changing my daughters dentist. Horrible experience waste of time disorganized overly booked clinic hectic.
Gerald Donaldson
My appointment was at 3:00. I arrived at 2:55. At 4:30 I was still in the lobby waiting to be seen. I had went to an appointment a year a go. It was determined that an authorization was needed to extract a tooth. After 5 calls and two months your office never followed up. I walked out of your office today and would appreciate it if your office will NEVER contact me again. Your office is over booked and a total waist of my time. I will never recommend your office to anyone.
Cijon Dickson
Waited for 4 hours for them to tell me i cant get my procedure done today. I asked to reshedule two hours into waiting and they told me I could not come back until april 12th. But when i was leaving and went to the office they told me to come the next morning… doesnt make any sense. Worst dental office ever.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things ta ke longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
A Quintero
There is absolutely no customer service from the front office staff. The lack of knowledge on how to run a front office is very evident. They demonstrate lack of interest and respect for the customers time and business. Left office with out getting serviced. Extremely disappointed/frustrated. I do not recommend this dental office.
Connie Jorgensen
The prices are good and staff friendly. But the wait times are atrocious. I ha e always scheduled an appointment, yet my average wait time is 90 min. I have never got in under an hour wait. These are simple cleaning or check up appointments. Would not recommend
Gonzalo Silva
My son and I had an appointment at 10am for a check up. My son finally got his teeth cleaned at about 2:30pm. At 3pm, I was still laying down waiting for my teeth to get cleaned, really! I had to walk out without getting my them cleaned, because I’m not going to wait another hour, this is ridiculous! My son even said he was getting bored waiting for a long period of time, just laying there. I Should of listened to the reviews. The front desk were polite, but very bad service!
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Giselle
I recently was recommended to come here to remove my wisdom teeth on the 17 of March, 2021 (I had two in my lower jaw). The procedure and appointment went smoothly but when they injected my gums to numb my jaw they did not lay me down and instead had the procedure while sitting. When the procedure finished I noticed a wierd sensation on my cheek and asked them if they had cut cheek because I feel a slight burn on on the right one and they denied it and said no. So when I had gotten up to get my pain prescription I started to feel extremely nauseous and was about to pass out while standing. I've been injected in the gums the same way before when I had my fillers at my childhood dentist but have never felt dizzy like that in my life after a procedure like that. I was glad atleast to get water from a nice employee. But after the injection had subdued my right cheek was burning because it had been cut during procedure. A piece if my cheek had gotten loose and turned into a blood pulp and had to remove it because it was covering my teeth full of dead cheek skin. I'm just very upset that a procedure like that leaves me worse off and more pain than it should.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Long Beach
Hoe Zayy
Had an appointment and they took over an hour just to see me. Once they saw me, it was only for a brief 8 minutes just to tell my they can’t treat me until they have my insurance approve it. Then proceeded to try and charge me for “antibiotics” out of pocket
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Jillian Pfeiffer
you should not book general dental cleaning appts on orthodontist days. I waited 2 hours after my appt time. 2.25 hours total wait time since you request new patients to be there 15 mins early.
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Long Beach
Katie Wade
The wait time is ridiculous. It is so disrespectful to have so many people come in at one time and make them wait. I waited for 1.5 hours for my daughter’s appointment. What is the point of scheduling? I can not wait for my kid to get these braces off so I can stop coming here.
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Long Beach
jan concepcion
improve on customer service. patients dont need to wait for more than 2 hours.
Carlos Sanchez
They give you an appointment, still you have to wait over an hour long or longer for them to call you. I had cancell before because after 2 hours I had to leave and reschedule.
Lila Jagears
Always treated with respect. Never had a bad experience. Always concerned with your comfort & safety.
Thank you so much for rating us, Omega. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Tony Solo
I have a few things for I would want to stay is this is the worst dental spot I ever Been at one of the Orthodontist was rude, rush me out before I got to ask questions: When i got my bridge done they fix it and touch on another tooth now that tooth next to Bridge is getting damaged; I feel like I got scam cause how can you not fix the tooth that you touch, which is now loose and the Orthodontist can’t fix it! I suggest I highly suggest anyone reading this to go else where, unless you want to pay over $3,000 knowing that tooth Will only last one and half after that month. i Am disappointed in this company /business for having me go through this situation! Worst customer service I been to!
Stewart Stevens
Take people at their appointment time. Was scheduled for 9:00. Told them I wouldn’t wait more than 30 minutes. Was assured it wouldn’t be more than 20. Wasn’t called to go back until 10:15. I told them they’d have to reschedule me and they hung up and didn’t call me back.
Linzee dee
Where the personal safety of a customer is no concern, come to West Coast Dental. They will feed you to the wolves. Look I get that we cant sit down in the lobby right now because of Covid restrictions...oh wait, restrictions are nullified in 2 hours. But you still have to wait outside, where 3 homeless people are whistling at me, looking up to no good. I asked if I could fill out my paperwork in 1 of the 2 empty offices. "WE will get fined" was my answer. There ya go. Your friendly dentistry at your service. Shame on you WCD
Kim Hoang
They overbook their schedule, email you and text you three times before the appointment and when you finally get there, they tell you that they don't have time to see you because the wait is over an hour and they close at 5. (My appointment was at 4) Very frustrating and horrible company
Morgan Brittany
Employee Sarai is very rude and when I called to report my experience, the “office manager” Charlene was annoyed as if my business was not valued. I will not be back to this office. The front desk is pleasant and well as the doctor but the support staff could use a little improving. I will take my business elsewhere.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Long Beach
Orquidia Miranda
This was the worst experience I’ve had with a dentist. The dentist was in a hurry to help other patients she was rude. The work my daughter received was poor quality her crown popped out within a week of having it put on and 3 filling came out when she flossed. I will never come back again. You will Easily spend hours there waiting they over book appointments and the staff is very Unorganized.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Long Beach
Jennifer Romero
I don’t recommend unless you want to wait 2+ hours after your scheduled appointment.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Terry Carlin
Sketchy front office up-charging revenue procedures and getting worse.... I have been going to this WCD Long Beach office every 6 months over for 7+ years. Today was the last straw! I declined $840 in up-charges for procedures (periodontal irrigation plus antimicrobial agents) that I did not believe were really required or were optional. The office manager then informed me they would not even clean my teeth per my insurance plan (my insurance plan covers two cleanings a year). Zero customer service in the front office.....
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Long Beach
Salim Masumdar
I contacted them and they were able to get me an appointment on the same day, which was great :)
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Devan Safer
Kept me waiting over an hour and tried to upsell me a deep cleaning . I waited over an hour, froze in my car, got no work done on my teeth and now they want to upsell me a service. Very disappointedp
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Martha Marquez
Don’t know if they treat patients according to their insurance plans, but I took my father who is 91 years old with some health issues. They took some X-Rays and the Dentist came in just to tell my Dad he needed all new dentures. He didn’t even check XRays or my dad’s mouth. We had to pay another dentist who treats patients with respect and shows empathy to the elderly. The job that needed to be done was much easier and my dad was treated with respect.
We deeply apologize for the experience your father had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Tanner Whitfill
One of the best dental experiences I’ve ever had fast service reliable dentist good people highly recommended :)
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
Alyssa Stubbs
Terrible facility. Doesn't matter if you make an appointment, expect to wait over an hour to be seen. Not to mention the front desk staff are extremely unprofessional, I even watched one of the girls snap at one of the Dental technicians right in front of me. Seems like they just don't have their stuff together...on top of the dentist messing up my porcelain inlay. What should have been 2 visits turned into 4 considering I showed up to one of my appointments and then got turned away because their system was down. They have everyone's contact info because you sign when you get there but never received a call not to come in, drove there for nothing. Do yourself a favor and go to a different facility!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Nightmxre
Great overall experience I definitely recommend others to come here for any dental needs. The customer service that the employees gave was highly appreciated! Nancy helped me check in right away and had me seated in a chair no longer than an hour. They recommended many options for payment and operation on my teeth. Will definitely be going back for more check ups.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
Michael Bravo
Very nice place, dentists are very kind, and easy to speak to. Like ninja dentists.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Varis Brown
True story I had a referral to see a specialist for dental surgery however this facility doesn't provide treatment I will need so why did this take them all of 1 1/2 hours for them to tell me this throughout the Waiting to be seen time I went got some lunch went shopping for the rest of my Thanksgiving dinner came back appt. was at 11:30am and 1pm they call me to say their ready to see me I was outside eating my food waiting with the other to be seen that was uncalled for I went up to the counter about 3 time bad services. ?
We are reaching out to you to say we hope all is well, and were wondering if anyone from our team had reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Jessica Jacques
I had a terrible experience at this place. Waited an hour and a half for a regular teeth cleaning and I ended up rescheduling with a different office location because they were no where close to assisting me. I understand things happen but upon sitting on the chair I started to look up reviews for this place and they all tell the TRUTH about the ridiculous waiting times. Office manager was great but I feel like even though it’s just a cleaning I am important too, and a paying customer and I should be seeing in a timely matter.
Bailey Hall
The front desk was phenomenal and super friendly and helpful. Unfortunately, the orthodontist I saw was pretty sales-y. Disregarded completely that I just wanted my already existing bonded retainer re-glued, and then insisted that I could only have a new one if I got veneers! Seems totally unnecessary as I’ve had this one for 10 years and my teeth size hasn’t been an issue. Definitely felt like she was up-selling procedures and comfortable with dismissing my satisfaction with my smile in order to make an extra buck.
We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the necessary options so you can receive a customized treatment plan that works best for you. Ultimately, it is the patient's decision whether or to proceed with the treatments. If you have any further questions, please contact us directly at WCDCustomerService@incontactemail.com to privately address your concerns due to HIPPA regulations.
West Coast Dental of Long Beach
Christian Viramontes
Love this dental office. Staff takes good care of their patients. Well managed facility.
Arianna Yanez
Go somewhere else. This place will waste your time. Their front office is confused and unhelpful. This is at least the third time we’ve waited an hour to be seen. Today, after waiting for almost an hour with 2 young children, I chose to leave.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Guillermo Lona
DO NOT GO HERE! THIS OFFICE WILL STEAL YOUR MONEY! I began my treatment at West Coast Dental at 1835 Ximeno Ave, Long Beach, CA 90815, on August 25, 2021. In the week or two leading up to my August 25th appointment, I began consultations with Dr. Kim. I have ongoing dental needs that I’ve been receiving since I was a kid. Dr. Kim presented me with a treatment plan and we set the date of August 25th to start the work. Let me be clear. My issue is not with Dr. Kim, she is fantastic, she has great skill and really goes far to make sure that you are not in discomfort during procedures. My issue is with the office manager, Darlene, who refuses to do her job and get the parts needed to complete my treatment, especially since her office has already been paid in full. My insurance covered hardly any of the treatment costs. Darlene said no problem, we have easy financing. Reluctantly, I got the financing to get the work done. Upon completion of the work I’d be about half way to not needing any additional work for years! Unfortunately my work is still not done! Here we are over two months since I started treatment and I’ve still not had the work completed. The issue at hand is parts for the implants that I have; the needed parts are hard to find. I have worked in the online fulfillment industry, I get shipping and supply chain delays. What I do not understand is Darlene’s refusal to track down the parts and give me an ETA on my parts! I have spent nearly $8,000 for my treatment and Darlene will not do her job and find the parts that I’ve paid for and tell me when I will get treatment finished! When I requested weekly updates on my parts she flat out refused. She would not even agree to look up where my parts currently were at the moment so I could at least leave the office knowing the path forward. When I asked for the contact information for her immediate superior, her boss, she refused, saying, “I don’t have a boss!” When anyone in a corporate setting says this you know you are dealing with someone who is insecure in their role and does not like when their shortcomings are exposed. When I gave more push back to her refusal and disrespect she said I would no longer be able to get my treatment done at the office and I needed to leave. This confrontation happened in front of other patients and staff in violation of my HIPPA rights and privacy. It took Dr. Kim to reign Darlene in and remind her that we have a contract for services that I’VE ALREADY PAID FOR! This incident happened on November 1, 2021. I called the corporate office and requested two call backs from this company’s regional manager with no reply yet. I was told on November 5th, 2021 that I would be contacted by the end of the day, that did not happen. Did not even receive a voicemail. Little bit more information, my November 1st visit was the 4th time they made appointments to continue treatment only to allow me to arrive and wait 30-45 mins before telling me the office does not have the parts and I’d have to come back at a later date. If this office excels at anything it’s wasting your time. They are really good at wasting your time and stealing your money.
Valerie Favazza
I was petrified, as always, while at this dental office. The dentist was a total sweetheart. I really felt nothing as she pulled out the tooth in question... Thank you West Coast Dental!!!
morgue witch
Went in to get treatment but they stated they did not have my pricing plan for insurance, even though the sign on front says they take all insurances. So I went in with pain and left with the same pain. Yet I waited for over an hour to be seen. The dentist was friendly and thorough in explaining what she saw and any potential treatment plan.
Josh Witherspoon
I waited quite a while. Though they apologized for the the lateness, the young Dr. Chan or Tran had a very heavy hand. My routine cleaning was very painful. Then, when I complained of the pain he gave me an anesthetic shot directly into my gums without telling me it was going to be a shot - Not the gel. He rushed the cleaning so he was done before the shots even kicked in. This was easily my worst experience at the dentist ever - I think it’s due to his age/experience that he seemed to cavalier about my teeth, but this experience worried me for my future visits. Since I’ve had better experiences here in the past, I am rating this two stars.
Magdalena Nicolas
Came for an emergency visit , horrible pain , in need of a root canal. The whole experience at the office has been great . The dr helped me with my tooth pain, they were able to help me in making payments to get my root canal done . Thank you so much West Coast Dental ?
James Zamora
Like most medical clinics now a days, we have lost all interpersonal and customer service skills. Your treated like just another number, or the next root canal upsell! My mom is a Spanish speaker and almost all of the staff there speaks broken Spanish! She went in for a filling and left with two root canal upsell! I bet she don't even need this stuff!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Ruby Villegas
Waiting time is excessive! Uncaring receptionist. Charged for un- rendered services. Beware go somewhere else. I have given this place many opportunities to improve but it just does not do it.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Karen Bryan
I didn't have a great experience. The dentist couldn't focus on what I was saying to him, he couldn't answer any of my questions, he looked like he just came out of high school and his bedside manor matched it When I got to the front desk I was given wrong information, I got frustrated because I felt like I was being pushed in one direction even though there were more options and I wasn't given all the information I was asking for because they were ignoring multiple questions that I was asking and they didn't want to address the other things I was asking about. Before this visit I would have given them probably at least four stars but after this visit I won't be going back I was very disappointed. To a point where I no longer trust them to work on my mouth. Sorry but that's how I feel and you guys keep asking me again and again and pushing me to give you a review I was trying to ignore it but since you've sent me the question of "will you review us? " and the review about five times in 2 days, I guess I'll have to give you the review that I feel you deserve.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Long Beach
Nece
Great experience! Loved my dentist and I loved how she explained each procedure with me in detail. Her staff was extremely attentive and they were very helpful at helping me choose what best payment options would work for me. Highly recommend to anyone in need of Dental care.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Halley Pearson
They make you wait forever been here for 3 hours now and I’m still not done. That being said dentists are nice just not enough of them for the amount of patients they have.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
MERCEDE HODGE
Facility is clean. We waited along time to be called in and then sat in the chair for over 15 minutes before the dentist came in. I was a new patient and had my two kids total time in office 3 hrs. Seems like they booked more people then they could handle.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
blessed beauty
Oh wow I want to say is, I really enjoyed my time here and I’m not one who likes going to the dentist because of past issues with previous dentist that made me scared to get work done on my teeth but after visiting west coast I was treated so nice and cared for made the experience so much better. I’m happy I’ll be returning to get more work done, if you have any issues with any dentist I say definitely visit west coast because they know how to make you feel very comfortable. Thank you west coast
Barbara Dorame
Wanted to charge us $1,500 for a deep cleaning. A deep cleaning is covered by our insurance, DeltaCare USA. Wasted 2 hours and got nothing done. The people were all nice but the practice is all about how much they can get paid and not working with the insurance.
Mz D
This Place is Amazing there service is spectacular & the dentist is very patient, I felt very comfortable/relax that they knew what they were doing great 1 on 1 Experts
Linda Noriega
I was trying to get implants but I was told it would cost me $15,000 for four implants over my dentures that was defeating my purpose of getting rid of my dentures. What a joke!!!!?
jackie welker
Before this visit I felt as if the dentist that worked at this office were uncaring and were not interested in my dental health. I have a rare genetic disorder, and the doctor that treated me was amazing! She was considerate to my needs, and my unique health needs!
Aumara Huot
My appointment was at 2pm, I came in early to fill out paperwork, I wasn’t seen by a dentist until 3.
Kawani Brown
I've been with this dental office now for a few months and am pleased so far. I switched from my previous office, because the doctor was very condescending and not at all interested in hearing patient concerns. The office staff also lacked customer service and communication skills. My whole family had bad experiences at that office. At West Coast Dental the admin portion of service has been great and so have the medical dental staff. Everyone has treated me respectfully and addressed my concerns. They can be very booked, but try their best to get everyone in on time. I have had some longer wait times, but don't mind, because once I'm in they take great care of me.
Bryanna Mallow
Worst dental office literally ever , firstly they did a filling on my girlfriends tooth , ended up shaving away too much of her tooth leaving a space , when asked to fix it they told my girlfriend that she would have to come out of pocket to fix something that they screwed up , they’re appointments are not reliable and the staff there is not at all a professional staff . They don’t want to do their job , and think it’s okay to screw up people’s teeth and not fix it . Also , I had a consultation for braces and was told that certain things in my mouth couldn’t be fixed blah blah blah , and here I am 6 months in with braces on my teeth from another dentist office (western dental) and my teeth look AMAZING and things that west coast said couldn’t be fixed with braces have been AND THEN SOME. They’re just lazy there at west coast dental and I wouldn’t recommend this place to my worst enemy ! If I could give a zero star rating I would !!
Leticia Montes
Normally I am use to waiting for my dental appointment even when arriving half an hour earlier than my scheduled appointment, but today you over done it. My appointment was at 10 am. You didn't take my x-rays until 11 am. Then I wait another 60 minutes to be callled in. I am not in great need for dental care, so I lleft. Once I told the receptionist I was leaving and walk out, I get a call 10 minutes later a room was ready. I don't have that much time to see a dentist. Get your scheduling done right. I can go without a dental appointment for years. If I have a dental emergency, I go to Tijuana. It looks I may head down there for my regular annual dental care. Embarrassing it has come down to this even though I have dental insurance.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Kelly Nussbaum
I was there to get my partials fitted. My appointment was at 3pm didnt get in to see the dentist until 4pm. But they did seem to be busy. Once I was in it went pretty quick. The staff is always nice and comfortable to talk to.
Wynne Turkington
Great dentists, bad front staff. Staff is rude, rude, rude. They talk at you, not to you. They don’t make eye contact. They don’t say hello, or smile. I walked in today and the first thing that was said was, “Do you have a mask?” No hello, no smile. Then a few minutes later I’m asked, ‘What’s the last name?’ Not, “What’s your last name?” Furthermore, I was writing my last name on the sign in sheet. If she could wait 2 minutes and apply common sense, she would see that. The whole time there is no eye contact. This is NOT how you make people feel welcome, period! This is not how you treat people especially when you’re getting paid to do customer service, which being a receptionist is essentially customer service! Also the toilet was dirty, had poo on the toilet seat! This is very disturbing because WE ARE IN A PANDEMIC! This is how you spread germs, viruses, THE COVID-19 VIRUS!!! The place is small, crowded, noisy, there’s no privacy to guarantee patient confidentiality either! I hate coming here!!!
Thank you so much for rating us, Theodore. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Chris G
Office staff was friendly and helpful, first time visit good experience. Doctor was able to remedy my problem first day and set up for an affordable cleaning regiment. Thanks for the last-minute rescue!
Deborah Timmons
All three of my children have come here to this office for braces. I have had a good experience and would recommend this dental office to my friends.
Brenda Gonzalez
The doctor that did my filling was great! I didn’t feel a thing however the only downfall is the wait time. If you have time I recommend if you don’t mind the wait then this place isn’t for you! Again the services great wait time terrible.
natalie P
Well my experience was better this time around. I didn’t wait long and the procedure was fast and well done. In the past I did deal with like attitude but seems like they have new staff so it’s much better.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Emmylou Martinez
Great female oral surgen took out teeth so easy gave me a better smile. Dentist and staff so sweet and nice Also facilities are great ,clean ,and staff very efficient and good ..thanks would recommend to everyone and I give it 5 STARS. Thanks western dental
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :) - West Coast Dental
West Coast Dental of Long Beach
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
Ethan Abot
this review is all about the staff not dentists, terrible customer service, terrible time management, if you think you can make it to work after your appointment, well think twice as it takes a couple of hours EXTRA!
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Long Beach
Frank L
I wish I could rate this 0 stars. Dr. Wong is great however the front office is the worst. So many broken promises I almost feel stupid for repeatedly believing them. My latest grievance is having my appointment that was set last month being canceled 2 days before the date. That's after repeatedly calling them to give a price on the work I needed done only to be told I would be contacted and it not happening for weeks on weeks. Whatever pain your in, deal with a little longer and find a different dentist office with a competent administrative staff
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Diane Mason
I’ve been going to this dentist for about 5 years now. Currently seeing the orthodontist here and they’re great! Since COVID the service is much quicker and they call you after waiting a short period of time. Used to be longer wait times but they’ve improved on that!
We are so honored that you have been a dedicated patient of ours for so many years now! Thank you for continuously putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of the future years to come. We look forward to seeing you again very soon :)
West Coast Dental of Long Beach
Sandra Miller
They're very polite and professional. I'm so glad I have them as my Dentist
Thank you for putting your trust in our practice, Sandra. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Long Beach
Kim Mitchell Arceneaux
The staff and dentist were on time, very polite, honest, and helpful! My teeth were cleaned and repaired. I'll definitely return here the next time I need dental work done.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Long Beach
I'm sorry to hear that you have had some issues with wait times at our office, Maria. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Kathryn Taylor
I am extremely impressed! As soon as you walk in you can see the place is clean & complying with Covid19 precautions. The front office was very professional & greet you with a smile. I had an appointment at 2:00pm to see the Dentist & have x-rays done. I arrived 15 min early because I knew I had some new patient paperwork to fill out. At 2:05 we were called in & at 2:55 I was only way out with a follow up appointment with the Orthodontist. They answer all your questions & made my daughter extremely comfortable. I will continue going to West Coast Dental of Long Beach. Professional, Clean & Thorough.
kawani brown (NAHBE)
Great front desk service and wonderful dental service. Wait times can be long, but I don't mind to get great service from the staff, dentist and technicians.
Nancy Randolph
This office is wonderful! and the staff will have me smiling in no time! Thank you West Coast Dental for your caring Drs and staff! Special thanks to Dolly, she made my temps perfect! Nancy
John Reiter
l liked the practice , however after intial exam ,xrays, etc. no follow-up from the dentist and or staff after one week .
Guy Arzamendi
It’s too busy, too many people and too many specials. For my implant, Half the time, they were not sure why I was there for my appointment or didn’t order the materials I needed. The implant took almost 2 years. My last visit, they couldn’t find my PPP information so they let me sit there without asking me, after two hours of waiting, they told me they were trying to verify my account. It took me 5 minutes to get them their info they needed. All they had to do was Ak me instead of letting me sit there. The dentist seem to rotate out of this office kore than desired, so there’s no familiar aspects of coming here for more than 4 years. I’m looking for a better place.
Raina Reign (RainaReign)
Nice staff. They overbook patients which make the wait time very long. Clean and sanitary. Conversation about procedures can be increased between patient and staff. Wait times approximately 1.5-2 hours with appointment.
Kimberly Steele
Although, I'm having a few complications with my recent oral surgery...the not so good part is; the procedure it self went about as good as expected. BUT, the oral surgeon himself was a kind person at all. His hygienist constantly explained his so-called jokenly mannerisms! Nothing went over my head...I completely understood everything he said. Sad...just really, SAD.
Diana Ziegelhoefer
Their service is excellent I have very sensitive teeth the doctor was so gentle and I did appreciate it very much and everyone there was very polite and their place was very very clean ?
Thank you for your kind words about our office, Diana! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Long Beach
kyle Zeppenfeld
I've never written a negative review in my life but after my experience with West Coast Dental I feel the need to give my negative feedback in order to hopefully save someone else the time, money, and frustration that I have wasted with this company. During my first visit they decided that I needed a root canal and a few of my wisdom teeth pulled, I was in a lot of pain and was eager to get these procedures done so I booked my root canal and wisdom teeth appointments with them. A week later when I arrived for my root canal appointment, it had been told to me that my appointment time had been pushed back an hour (without notice to me) and on top of that I ended up waiting an additional 2 hours for the dentist to see me to perform the root canal procedure and to take a mold of my tooth to build a crown. The next week I had my appointment to get my wisdom teeth removed- my appointment was scheduled for 11 am but they didn't bring me back to see the oral surgeon until 3:30pm (I had to check in every hour to see if they were ready for me)- I then waited another hour in the chair for the surgeon until I finally had enough and left without getting my wisdom teeth extracted. I told their office that I did not want to continue doing business with them but since they had already ordered the crown for my tooth that had the root canal I figured I had to go back one last time. When I arrived for my final appointment to have my crown put on, they brought me back to the chair after 1 hour of waiting (which was very fast compared to their usual wait time) and when the dentist finally came in she dropped my crown on the floor and then realized that the crown did not even fit me tooth and told me that they would have to build a new one and I would have to come back again. At that point I told the dentist that I would be going elsewhere for my dental work and asked to speak to their manager. I then explained my grievances with the manager named Sterling and who said that she could only give me a $150 refund out of my $1,100(+) total cost even though they only did half of the work on my teeth. Between my 4 appointments with West Coast Dental I have waited over 12 hours, I have spent over $1,100 for a procedure that was only half finished, I have had to miss work multiple times, and now I have to find a new dentist who can give me proper treatment. Due to all of this time and money wasted I would have thought they could give me a full refund but they clearly do not care about their clients.
Hi, Kyle. We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Katina Gabos
Been to this so called dentist since October 2020. Only been seen once. Keep making appointments then when I get there cancel. Have not been treated but only one time. Filed numerous complaints with insurance. Staff is only concerned about talking to each other, rather than helping patients. WOULD NOT RECOMMEND THIS DENTIST AT ALL.
We deeply apologize for the experience you had in our office, Katina. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Aquanise Gaskin
Worst Dentist I have even been to in my entire life wait times are absolutely ridiculous. They asked me if I could come to my appointment an hour early only to have me wait 3 plus hours. I wish I could give no stars
Thank you for your feedback, Aquanise. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Long Beach
Stephanie Murrieta
They lack communication with patients. I go to my appointments and when I get there Im not on the schedule! Bad customer service! Im definitely not going back! All it takes is a phone call let people know the appointment was moved or cancel. They wait till you get there to tell you!
We deeply apologize for the experience you had in our office, Stephanie. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Paul LeBlond
I have been working with this office in Long Beach for almost a year trying to get partial dentures. I've gone two rounds between the office and Denti-Cal between April 2020 and now. For the past two months, we've gotten closer to that goal. I've had Denti-Cal approve the procedures, impressions made, and 2 fittings (the second one was missing a tooth). Yesterday (3/12/21), I went in for what was supposed to be the last fitting and my permanent denture models (upper and lower). Nope, the "lab" needed another upper impression (apparently they changed labs within the last month). After expressing my concerns to the dentist, he apologized, made both upper and lower impressions and a bite model, just in case. So, it looks like we have to start over again and I will still have too many teeth missing (through various extractions, I play hockey) to smile at all. It's a blessing that wear masks right now. I'm starting to think that this office is not as much interested in taking care of their patients as they are the money they get for each visit. I've been to several dentists over the years, this is the worst experience I have ever had.
Helene Darling
They were very pleasant and professional. They apologized for the long wait. The dentist has a soft mannered approach to her patients which made for a more comfortable experience, especially with all the covid 19 restrictions that have to be adhered to.
Hi, Helene. Thank you for your kind words about our office, and for taking the time to notice the safety precautions and regulations we are following to do our part in keeping our staff and patients safe. Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can't wait to see you again soon :)
West Coast Dental of Long Beach
Saul Ramirez
Today I had an appointment at 4:00 p.m., and when I arrived, they told me the wait was an hour and forty-five minutes. Seriously, then why would they give us an appointment? They wouldn't respect the schedule anyway. Very bad service.
Although we deeply apologize for the time you spent waiting in our office, we are so happy you enjoyed your experience with our practice. We hope to see you again very soon!
West Coast Dental of Long Beach
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Long Beach
Janee Reed
They took forever to see me and did not even fix the tooth i complained about.
Hi, Janee. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Long Beach
Ketty Citterio
A 91 years old had to wait for over two hours before she gave up and left. In Covid times!!! She has taken the chance to go out in public and get exposed for a dentist visit, and she is left to wait that long. Shameful!
Due to COVID-19, we are practicing new measures and protocols for every patient's safety and convenience. We do ask patients to wait outside and in your car for social distancing reasons, to ensure everyone's safety. We also spend some time in between each patient's visit to properly clean and sanitize the entire room or area before allowing the next patient to come in. This might sometimes cause a setback in the wait time, but the time spent cleaning in between patients will benefit you by lowering the risk of possible infection or sickness during this time of the pandemic. Regardless, we would like to apologize for the longer than usual wait time, and understand how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. If you have any questions or need further assistance, please call or office or send us an email at ncamacho@westcoastdental.com
West Coast Dental of Long Beach
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Long Beach
Thank you for your kind words about our team! We greatly appreciate your recommendation and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Marie Gibson
I have really bad anxiety & they was so nice, very helpful & gentle with me. Definitely going back
Thank you for your review, Marie! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental of Long Beach
Lani Anderson
I'm a 30 year old that's pretty terrified of going to dentist, and after a particularly bad experience with an office near me, I was sent here on an emergency referral. I ended up switching over to this office despite the distance from home (I live about forty min away) because the staff here is just so wonderful and helpful.
Malahat Esfandbod
I’m patient in the Long Beach branch The appointment given to patients are really off every time at least I have been waiting for one hour some times more Also I got my stay plate today they asked my to sign the satisfaction form immediately but now that I’m using it at home I found I’m not really ok with it
Rodney Willis
Great service all very professionally and the dr. Was great no pain at all and fast
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Long Beach
NauticaMonroe Inc
I have nothing but good experiences here. Staff and doctors are awesome here. I went in for my wisdom tooth extraction at 8:30a.m. And I was out by 8:55a.m. I love the staff here.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Kevin G-Rod
Great customer service!! I want in 2 days ago because I broke one of my molars in half, the team here were more then helpful and more then happy to answer any questions. I needed a surgery asap to get my molar out, and they were able to accommodate me into their schedule. Steve, Nancy, Joanna, and Sarai were nothing, but helpful. 5 star service forsure. Thank you west coast dental team!!
We are so happy to hear this was your experience in our office, and that we were able to see you quickly . Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Therman Robinson
Diagnosis and dental service excellent, dental environment needs service, e.g. some walls scratches, markings need to be cleaned up (painted, one room has tape on wall covering dry wall damage ( sloppy unprofessional), personnel , dentist excellent.
Kim W
I went in for the first appointment slot of the day, wasn’t seen for 50 minutes, and ended up there for 4.5 hours after getting a 1.5-2 hour time estimate originally. They just kept saying they’re “busy today.” Overbooking to this degree, especially during a pandemic, is wild.
Curtis Landry
I went to West Coast dental office yesterday and when I get home they had emailed me a request for a review. I left them a review saying it took three hours wait time to get into see the dentist and then nothing actually got done. today they called and said I would no longer be allowed to come to the office and I should go find another dentist. Now I have to go pay for x-rays and an exam again at another office. I’m not sure why they send a request to review my experience at west coast dental office if they’re just gonna ban me from the office when i tell the truth. I guess they won’t get too many negative reviews that way.
Villie London
The ladies working there are friendly and nice. But the wait time to be seen is HORRIBLE! We arrived at 1:15pm for out appointment, and my son had to have a cavity filled ... ONE. He was there until 4:30pm! I’m definitely not a fan of the service, and the same thing happened the previous time we came for an appointment.
Mike Suarez
This office is very unorganized. My last appointment ever at this place. Last time they keep me waiting there wasting my time. No reason why I should be waiting in the seat for 30+ mins. I don’t know why they overbook and go over schedule all the time. It happened to me twice and I literally saw another patient walk out before me. Never coming back to this office.
Nicholas Holt
First off hats off to the oral surgeon that was there when I went on 12/28/2020. He was incredibly professional he got it done quickly but didn't rush me either. I was a little anxious but his calm professional demeanor took that right out of the equation and he had very good communication skills to boot. Most of my problem with this place is not the doctor as much as it is the scheduling and the way that it is run. They book so many people that, as you can tell,from the other reviews, almost no one ends up getting into their appointment on time. I had to get my wisdom teeth removed and I postponed it for a couple years because I didn't know if I'd be able to afford it. I called my insurance first and got a total price estimate of around $600, I ended up paying about $1,200 at this office. Reason is if you're over 25 you need a bone graft ($450 per tooth hole) and the gas to knock you silly (another $250). They claim neither of those two can be covered by insurance. I found out however that the $250 for the gas maybe something that I could claim retroactively. I was told at the office that it can takes weeks to get it pre-approved, I think they go right for the $250 because they don't want to deal with it, my insurance had originally said the gas would be $75. The front desk said that I may be able to file for it to be pre-approved but it could take two to four weeks. This is something that they probably should have tackled before I came in being that an extraction in their office can only be done with either laughing gas or no laughing gas and I scheduled it almost a month out. Whomever owns this practice is being far too greedy, scheduling that many patients does not allow the level of care that is needed and at times made me feel like I wanted to scream. This isn't really the staff's fault, I've worked in businesses like this before when you put too much pressure on volume and not enough on customer service this is what you get. It's hard to pay attention and check all the boxes for each patient when you're running around like a chicken with your head cut off. The scheduling was absolutely ridiculous, I showed up for an 11:00 a.m. appointment and didn't get in the door for my appointment until 12:30 pm. Not really sure what the point of the appointment is if you're going to be an hour and a half late. I will say however that once I was in I was able to get the consultation and the extraction done on the same day for all four teeth so it's hit or miss.
Tamra or Tamara Adams
Sensitive to customer needs during x-rays✔️ and deep ⚒️ pocket cleaning✔️....
mychal leblanc
I went here with my wife. The Office was clean and the staff are friendly and helpful. Very informative about the procedures she’s having.
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Long Beach
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
C. Artiaga
Everyone there is very helpful and pleasant. From the front desk staff, the techs, and the doctors! Everyone was welcoming (they remembered me every time) informative, and helpful. I was referred for a periodontist and Dr. Wright was great. The office manager was helpful with billing options and the dental assistant helping with my procedure was so comforting (I have a lot of anxiety at the dentist). The procedure was expensive (I have medical and my procedure was not covered) but the level of care and compassion shown by the whole team before, during, and after the procedure made me want to stay with them.
Lisa Hernandez
Doctor Wong & her team are excellent. The financial manager was able to get me the financing assistance I needed. Front desk can improve on scheduling & customer service as I was mistakenly booked appointments on two occasions.
Thank you for taking the time to share your experience, we truly appreciate it. As a thank you we would like to offer you a FREE Electronic Toothbrush for every new patient you refer to our location! Please make sure the patient mentions your name when asked “How did you hear about us? Again, thank you and we look forward to sending you a FREE Electronic toothbrush!
West Coast Dental of Long Beach
thank you for the 5 star rating.
West Coast Dental of Long Beach
Darnelle
The expeience was fast and easy. I enjoyed the staff from the front desk to the doctors. Everyone was friendly and so educated on the profession. I'm glad I came here to have my procedure checked out. I recommend for sure
Nikki Dastrup
So far so good - today was my first appointment. I called in yesterday afternoon and was able to get in this morning for my appointment. They allow you to "register" via a link they text to your phone which I LOVE! Saves so much time not having to hand write all of that information on a paper form when you arrive at the office. The staff was incredibly friendly and helped me feel very welcomed and comfortable. I have some work that needs to be done and I will be going back on Tuesday to complete that - which is a super fast turn around once again. Super impressed overall!
Steven Mills
The wait time always seems excessive. I waited for just over two hours. Sat in the chair and I was out in less than 20 minutes. I would like to see better time management when it comes to the amount of time a procedure takes and the time scheduled.
Olga Toprover
AVOID!!! They broke my crown during cleaning, and didn't even tell me! The lady who was doing the cleaning behaved like nothing happened. I discovered this only when I came home. What kind of butchers! Will never go back. Will go to fix the crown to another place. Insisting on deap cleaning ( not covered by insurance) also hapepened to me, read the other reviewes. So as a result, I paid out of pocket for them secretly break the crown.
Heather Dean
I had an appointment at 11am, got there at 1045 knowing I will have to fill out new patient papers. I didn't get called to go back until 1145 to do xrays. The xrays pieces are too big, they should be using smaller ones even if it's more xrays since they don't fit in everyone's mouth. Then waited another 30 minutes for the doctor to see me. And the doctor was very rough, didn't communicate what he was doing, which almost got his hand bitten into.
Gloria Rose
I am so happy I chose West Coast Dental. Everyone was so pleasant and helpful. The doctor explained what he saw and what needed to be done. He also recommended upper and lower bridges for my mouth. No one ever did that before. I will tell my friends and family about their service.
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Long Beach
L k
Their dentist said my father needed root canal. But they flipped their words tried to pull his tooth out at his roots canal appointment. Obviously they just try to make money on patients and don’t know what they are doing. And they won’t even apologize for wasting patients time. Hate this unethical behavior!
Andrew Tsoiasue
Waited 45 minutes. Had an appointment first thing in the morning, 9AM. Did the online registration, called ahead for my insurance (which they had trouble processing over the phone, but no problem in person?), but still ended up having to redo all the 8-pages of paperwork - I showed up around 8:50 and turned in all the paperwork at 9:05. 9:50 rolls around and I still haven't been seen nor could an estimate for the wait be given. I went in to reschedule and realized "it's going to be impossible for me to reschedule since they clearly don't respect my time. If I say same time next week, what that really means is I'm going to show up and just stand outside for an hour."
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. Unfortunately, emergencies and unforeseen complexities in surgery at times might put us behind. Regardless, we try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com
West Coast Dental of Long Beach
Thank you so much for rating us, TJ. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Jenny Phoun
I had to go in for oral surgery for two wisdom teeth. The dental assistant was super sweet, he explained every process of the way and knew how anxious I was with getting my tooth removed. He kept comforting me and making sure I was good even through the procedure. My oral surgeon Dr. Peri was amazing. I asked questions before the procedure and he explained each answer thoroughly. I was a nervous wreck and he kept lightening the mood by telling me jokes and checking up with me. Throughout my oral surgery he told me what to expect so I wasn’t surprised or worried since I was still awake. He completed the procedure so quickly!! So happy to have gone to west coast dental. Definitely coming back :)
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Thank you for the 5 star rating!
West Coast Dental of Long Beach
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Maria Menold
They are so helpful here. Just great!!!! Easy to call and schedule an appointment. Great customer service patient care. The ladies In The front are fabulous! I cannot tell you enough great things about the Ximeno location.
Thank you for your kind words about our team, Maria! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Long Beach
Jewel Cowart
Thank you for taking necessary steps (per guidance for California during the COVID-19 Pandemic) to provide dental care services. Really appreciate the friendly and professional staff. Great dentist and dental hygienist (painless)!
Hi, Jewel. Thank you for taking the time to notice the safety precautions we are enforcing in our office. We are following all necessary and required safety guidelines and procedures to ensure everyone's safety while in our office. We hope to see you again very soon!
West Coast Dental of Long Beach
Rabbit Cali
First I had to call my insurance and get the list of co payments etc to send to dentist This was after they had booked me and taken my insurance information then I had to come back to get break down of payments . After checking other offices I noticed I was being over charged . Even after I called my insurance they tried to over charge me , stating they didn’t give my insurance all the procedures they did . So is it then my job to do so ? Manager stated she’d call me twice and both times i did not receive a call I had to come into the office. You wait 45 min for you scheduled appointment to sit in a room and wait again . Save your time find a different office . Only good thing was my actual dentist who worked on my mouth .
Valerie Stanford
horrible. go anywhere else. you will wait forever and they will try to get you to do all kinds of things you probably don't need. my extraction was terrible, I was not numb enough even though I kept telling the doctor I could feel it. I was extremely anxious- nitrous oxide would have helped.
Hi, Valerie. We're sorry to hear you feel this way. Our doctors are extremely educated in knowing which treatments and procedures will benefit you in the long run. We would not recommend treatments unless it is absolutely needed for your oral health. We also apologize for any miscommunication from our team members. Please contact us at feedback@westcoastdental.com if you need any further assistance or have any other questions.
West Coast Dental of Long Beach
Thank you for your nice review! We can't wait to see you again very soon :)
West Coast Dental of Long Beach
Ashley Fellers
The staff was awesome! I hate the dentist but this place made it a good experience! I'm super grateful I came here ??
Jennifer Young
I had a checkup where I told Dr. Wong I had a toothache. She recommended a crown on an affected tooth. Told me I would hear from admin in a day or two with pricing and to set next appt. It has been over a week, I have called twice and still no one has returned my call with any update or info. This is disappointing and unacceptable.
F Thompson
I had to have 2 wisdom teeth and a molar extracted and I was terrified to put it mildly. Oral surgeon and assistant were so good that I felt zero pain and didn’t even know he was pulling. Don’t waste your money on the nitrous. All I had was the local anesthetic and I didnt feel even a pull. Thank you!!
Jane Smith
So, I have had a couple people warn me about west coast dental and their oral surgeons and staff as not being reliable or scamming people out of their money but, when I came in today I had one if not the best experience with the staff and with the oral surgeon Jonathan Peri. They were efficient, they took the time to explain everything, and had one of the best customer service I’ve ever had and I’ve had the worst experience with other dental offices. I highly recommend this place and the wait for seeing the oral surgeon was a wise choice on my end because he made me feel comfortable and he knew what he was doing as an experience oral surgeon.
Thank you for your nice review, Jane! We highly appreciate that you took the time to come and experience our services to judge for yourself, and we are so happy you felt satisfied with your overall experience in our office! We are honored that you chose us to take care of all your dental needs, and we can't wait to see you again very soon! :)
West Coast Dental of Long Beach
Lucinda Moore
everyone is super nice but I have been sitting here for over 40mins waiting for someone to come back and do something to my teeth. Also it's FREEZING but that's normal for Dr offices :)
Megan Ashor
It was a great experience! The dentist and technicians were helpful, kind, and thorough. They answered all my questions, and made sure everything was clear with my insurance before going forward with anything! I really appreciate them.
Thanks for your 5 star rating!
West Coast Dental of Long Beach
michelle stokes
Great staff. Oral surgeon explained everything in a calm manner and when it got painful was very understanding. Staff is polite, location is easy to find. Clean office, covid 19 protocols in place. I hate going to dentists. But, if you need to go West Coast Dental of Long Beach is the way to go
Matt Hartwell
Darlene & Dr. Wong take great care of their customers. I’ll follow them to whatever office they operate from.
Tina Wilson
I honestly wish I could give no stars but that’s not possible. I called to schedule an appointment for a new patient cleaning. I got to the office and waited an hour and a half to see the doctor. Not once did I mention I was having any pain or experiencing any discomfort in my teeth I only needed a cleaning. I was greeted by the doctor and told that I would need to schedule another appointment for a cleaning. Then once the doctor came he spoke to me for two minutes and then said I needed to schedule another appointment because their office was about to close. I had to find babysitters for two kids and wasted two hours of my Saturday for nothing and with no compassion from staff or the doctors for my time. Maria and Dr. Armon Shokhi were only concerned about leaving because they told me 3 times that the office was closing in 20 mins. My appointment was for 2 pm and I was not called back until 3:18pm for X-rays and then got to see the Doctor at 3:45pm. This office is horrible and would not recommend wasting your time here. I will be contacting corporate and my dental insurance 1st thing Monday morning to file a formal complaint.
Eliya Reis
The dentist was decent but the office is a scam. They tell you one price and change it after you done the treatment. They are not accountable for their mistakes
TooRealForMost
Friendly staff. The oral surgeon was very polite and extremely skillful. He extracted my wisdom tooth in about 3 mins. And it was painless. Will return for any dental work needed in the future
Truth seeker James
Very disappointed with my last visit. They do not honor appointments! Meaning you can make an appointment, show up on time and still end up waiting over 90 minutes without so much as an update. Very much the McDonald’s of dental. Poor customer service and rude!
Loretta Johnson
Always a nice visit. Everyone is courteous, patient, and respectful. I really enjoy going there.
Thanks for the 5 star rating, Loretta!
West Coast Dental of Long Beach
Terry Beasley
Very clean and everyone was professional. The dentist was very helpful and actually was pretty funny and that made me feel calm and better about being there. I really hate going to the dentist, but I would definitely come back to this office.
Marie Stakias
This dentist office is very clean the employees are very friendly very professional the dentist I saw was amazing and looking forward to seeing them again
Thanks for the 5 star rating, Michael!
West Coast Dental of Long Beach
Thank you for the 5 star rating, Irma!
West Coast Dental of Long Beach
sandra vicencio
Horrible experience. My husband and I had an appointment at 2 and 3 pm. I arrived 10 minutes late due to a morning appointment running late. Upon arrival the little girl at the counter informed us that we just barely made the 15 minute grace period, but we would have to wait an hour to see the dentist. At 3:40, after several check-ins to see when we would be seen, I demanded to be helped. I had my xrays taken, then I was led back to the front. My husband had not been seen, it was now 4pm. I demanded that we both be helped. They took me to the exam room and I had 5 minutes with the dentist. My husband had his xrays done and then they sat him in a room where he waited for 25 minutes. I finally walked to the back to grab him and we left. The dentist and the assistant were nowhere to be found. A different front desk staff person and the X-ray technician were both very apologetic as this was not their home office and they too were appalled and the lack of service we received. These appointments should have been rescheduled for another day rather than wasting our entire Saturday. As professionals who work Monday through Friday, we value our time of rest and this was extremely disrespectful.
Hi, Sandra.Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. We are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com. Again, we sincerely apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Long Beach
Thank you for your nice review, Susie!
West Coast Dental of Long Beach
Marjel Quijada
I was so happy with the way I was treated by the entire staff, can't wait to return for my follow up.
Thank you for taking the time to share your experience, we truly appreciate it. As a thank you we would like to offer you a FREE Electronic Toothbrush for every new patient you refer to our location! Please make sure the patient mentions your name when asked “How did you hear about us? Again, thank you and we look forward to sending you a FREE Electronic toothbrush!
West Coast Dental of Long Beach
Alexander Anderson
Came in as a new patient with my girlfriend. Both received cleanings and I got two fillings replaced. Highly recommended, gentle dentists, and they discounted my consultation and X-Ray fees!
Thank you so much for rating us, Patty. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
laura weber
Friendly and very professional. Excellent dentists and dental assistants. Entire staff is wonderful.
Indigo White
Why schedule so many people for the same appointment time ! And then have them wait 3 hours each to be seen , and 5 hours to leave the place.
Rob D
Terrible . I wouldn’t send an animal there . Staff is beyond rude , not knowledgeable people... They will tell you one thing, then when it’s time for surgery it’s completely different. Dont waste your time !!!! I give them zero stars, I only put one so I could post this
Mellie Kalei Morgan
Very clean. Friendly people and very informative. Patient and kind. I would highly recommend this place to anyone looking for dental work.
Bj G
I am an older adult who first visited this office with a chipped front tooth and, because of an upcoming trip, wanted to look into whitening my teeth. For the unbelieve charge, the end results were my teeth were not whitened through their system and a poor job that was done on the front tooth. I was dissatisfied and complained right after seeing the results. They never sent me a bill and then waited months before calling me about a payment. These people are unprofessional crooks; overcharging on services they clearly know nothing about.
Jerry B.
On my 3/30/20 appointment (amidst the COVID-19 Apocalypse), it was extremely good... other than having to drive from Orange to Long Beach due to my office being closed! Receptionist Zenaida & Office manager Darlene were both very professional, personable, kind & polite! Then I was assisted by R.D.A. Tracy King, she was very detail oriented and took a good amount of time in making a Temporary bridge to replace one that had broken. As a whole, I was very impressed with everyone's genuine service, I wish they were my regular office!...Thanks. p.s. on a 2nd visit, it was different, a colder atmosphere.
Cherry Sweetart
So far this is a bomb dentist! I have been in need of dental work for a long time and not only do they accept medi Cal but I got a next day appointment! You can do all your new patient paperwork on line everyone is super friendly and helpful! I'll write another review after I get my dentures. I went on on the 3 rd o April and receive my dentures on the 13 th!
Robyn Fiorito
I was very pleasantly surprised with my experience at the location on Ximeno. My dentist was very knowledgeable about what needed to be done to my teeth but was not pushy. She understood that I was fearful of dental work because of past surgery I had done that has left me with PTSD symptoms. I was able to remain calm and had trust in her abilities. Also this is a great office to work with if you don't have insurance. They went over payment options for me and I was approved for what I needed. I will be going to this office in the future.
Michael Stalcup
I even got there early but there was still a two hour wait to see the dentist for 10 minutes. The doctor was very knowledgeable and informative which is why I will be going back.
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Cintia Acosta
Worst waiting time ever. I went for my baby checkup and they didn’t even consider that he can’t wait so long and the checkup just take 3 minutes! Very bad experience and we gave them a second try!
Hello Cintia, we are so sorry to hear this was your experience even after giving us a second chance. Thank you for letting us know about the poor service you received. We will handle that issue on our end. It is our priority to ensure every patient leaves with a smile. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
brianna christy
Was on time for my 10am appointment for a routine exam and cleaning. Didn’t leave until 12:15 which by the looks of other reviews, isn’t that bad. It would have been even longer had I let staff go over my options for treatment and billing. I didn’t even have time to have my cleaning done, though they made sure to tell me it was 100% covered and asked if I wanted to schedule an appointment to have it done. Yeah, likely not going to happen. I’ll take my business elsewhere. On a positive note, office is clean and staff is very friendly and welcoming.
Hatem Daana
Hi I really appreciate the smile and the service was okay but only because I had a appointment at 12 o’clock pm and they didn’t take me until 2 :20 pm and they should respect the time appointment was made because some people has work and other places to be and they schedule my son appointment before 2 weeks ago.
Thank you so much for rating us, Voniel. We really appreciate you taking the time out to share your experience with us and we are glad you were able to take advantage of our whitening special. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Jorge Herrera
Be sure to be on time as well as patient. Personnel is really nice and professional. I went to see the specialist and was treated awesome. They do book appointments tight and get very busy. But the fact that they have a lot of patients is because they have great service and are really good at their job.
Khoi To
The doctor is very friendly and professional. Support staff are great, as well. Wait time can be long (I waited for 50 minutes after my scheduled appointment time), with no explanation or apology, hence a 4 instead of 5. I recommend them.
Kerry Skieff
They are friendly. But beware! I had a gold crown replace that I had for many years. They didn't tell me all my options. Telling that I either get a cheap medal one that the insurance would cover. Or a proclian which cost me 600.00 and they never billed my insurance. I had to pay before the work was done.
Mary “Mimi” Byron
Wow! Best dental office I've ever been in! Dr. Shokohi is awesome! Exam and cleaning was the most thorough EVER! And I'm 55 and get routine cleanings. He answered all my questions and asked how I was doing throughout the procedure. The office is inviting with up-to-date equipment, appealing environment and friendly staff. I felt I had made the right choice when I saw the results. I've already made another appointment and one for my son. Looking forward to a brighter smile?
Russell D
My wife just called me crying after visiting your facility. After a 2 hour or more wait time, her dentist cleaned her teeth as if he was taking out all his rage on her mouth. She is still bleeding profusely from her gums after the violent 'cleaning'. Photos will be taken & possibly contact a lawyer regarding this incident.
Grace B
The dentists, specialists, technicians, and even the receptionists are all very patient and do an excellent job of thoroughly explaining the plan for your care, the reasoning for why you need that care, and even the cost breakdown. If you're someone who is anxious about visiting the dentist, this would be a good place for you. The only drawbacks are the wait times on busy days. Bring a phone charger or a book, because I once had to wait 2 hours for my appointment.
M Paredes
They made appointments for myself and 2 of my kids and after waiting for an hour an I asked when will we be seen. The receptionist said theyre running behind and they're closing soon so all they'll get to is probably xrays and quick exam it time allowed if any work need We're not the only pones this happened to today. to be done we would have yo come back.needed to be done
Celeste Sandoval
waited 4 hours for nothing . Wait time is ridiculous and wasn’t even helpful.
Public Prosperity
My cleaning was a great experience but the insurance was an issue. After I was done I went to front desk for payment, they were swiping my insurance card & it was declining for some odd reason. They mentioned my insurance covered my cleaning but it never did, I had to pay $200 cash out of my pocket. I thought something was wrong with my card but in reality they lied & I still have receipt of proof of cash payment. Never again.
Gil Garcia
I really enjoyed my visit at the office today. The doctor was very kind and explained everything well. The ladies in front of me were super nice.
Thank you so much for your kind words, Airane. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Dorothy Brown
Was not told that it was going to take multiple visit to get my teeth done. You appointment is scheduled at 11 am and still at 11:30 am no one is still not saying anything to you. Need to better communicate or get more doctors on hand.
Dasean Walker
This dentist is super nice. The office manager Darlene helped me with my treatment and Steve the assistant really made sure I was Informed the doctor was gentle.i recommend 100%
Mia Strike
I'm still sitting in my chair. The people here are very friendly and explain everything to me. I'm not a fan on going to the dentist but I feel comfortable being here. I highly recommend west coast dental. I'm not familiar with names here but everybody I had contact with have been very nice.
Vasco Naumov
It's a busy office, don't expect to be in and out by a certain time. The staff and the oral surgeon were great, professional and friendly
sherria Lawrence
The people are really nice but the wait is awful it makes you crazy to have an appointment and have to wait two hours with an appointment. If you're going for braces you may get in sooner if you're going for teeth cleaning or anything like that this is not the place to go.
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us, Mayra. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Cintia Acosta
There was a long wait for us to check in and also for the doctor to see us.
The Everyday Surfer
Pulled my bad tooth, great job. Dr was a pro took a min or two. No pain. Home chillin.
Thank you for the feedback. We are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Debbi Mendoza
Like this dentist. Just was upset my tooth came out twice but they fixed so far no problems. Going get more work done. Staff nice ladies in front super nice. Sometimes there a wait but that everywhere you go so that doesn’t bother me. Funniest thing was getting work done n chair stopped work lmao they were so nice and was great laugh. I love workers especially with sense humor. Doctors great. I had do a lot work on me. They great with my teenager. Xrays so much easier, also really cool they have tv screen and can see your x ray on. If light bothers you they have glasses wear. In really nice area. I would totally recommend this place!
Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. We always love to learn more about experiences and how we can improve. Providing patients with proper oral-health and beautiful smiles is our mission. Smiles, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Anna Phillips
Have potential to be great. But way too uncoordinated. There is a blatant disconnect among Staff as to the status of their Patients. Wasted 2 days of my time
Hello Anna and thank you for taking the time to bring this issue to our attention. On behalf of the office we would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thomas Smith
The office staff are so efficient and cheerfully tailor visits to my schedule. I always get full use of my dental insurance so the price is as low as possible. The dentist is a seasoned professional so all my alternatives are considered to employ a correct level of care. Preventing discomfort is paramount to their approach.
Dear Thomas thank you for the feedback. We are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Avi Feldman
I'm a Denti-Cal, needed oral surgery extraction, which is covered. When I came, the oral surgeon tried adding procedures, which is nit covered, meaning a huge out of pocket expanse I couldn't afford, something I told them in advance. They claim to do Denti-Cal, but in reality they use it to jack-up treatment, hence prices, thus income. VERY disapointed. Certainly not recommended to Denti-Cal patients.
Hello Avi, we appreciate your feedback. After a thorough exam, it is our obligation to advise patients about their oral health and necessary treatment. Ultimately, it is the patient's decision whether or to proceed with the treatments. We have no control over patient's insurance coverage. At West Coast Dental we hold our dentists to very high standards to ensure that our patients receive top quality care. If there is anything we can do to answer your questions on the procedure or help with future dental needs, please contact us anytime at feedback@westcoastdental.com Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
city Dw
Does not accept medi-cal: UPDATE since they replyed to this rating. I just called them again and they DO NOT ACCEPT medi-cal I have no idea why they are claiming that they do on Google, call them and ask. I was referred to their endodontist by my dentist, total waste of time...
Dear Eric, we apologize that you received incorrect information when you came to our office. Our office does accept medi-cal, we will handle this issue on our end. It is our priority to ensure every patient leaves with a smile. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
T.J. “T.J” White
They are the sweetest most understanding people in this office willing to go the extra mile to make sure the patient/person. I know that dentist office has a negative connotation but they are the exact opposite... they treat you like you are part of their family. One of the best experiences I have ever had. I have not been to the dentist in over 12 years because of fear, but they went over and beyond to ensure I was comfortable.
Dear Thaddeus, thank you for the feedback. And yes, you are absolutely right, the dental office can be a scary place; however, we are glad that we were able to change your perception and get you on-board for maintaining and keeping your teeth and gums healthy.We are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of Long Beach
West Coast Dental of Long Beach
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Belinda Canez
The oral surgeon did a great job taking my molar and explaining situation and procedure and his stuff also very pleased with everyone and so happy pain free. Thank you 4 helping me. West coast dental.
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Baby Shrimp
Actually took the time to explain things to me, never experienced that at any other dentist. Thank you for taking care of my teeth :)
Thank you so much for rating us, Deborah. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Melvin Jones
The ability to pre-register and complete the medical history online made the visit seamless.
OhlalaAymee 562
Always to much of a wait!!!!! Please schedule clients accordingly to their procedure & maybe we can avoid waiting 2hours for a first time check up!!!!!!!!!! I haven’t had time to switch because I don’t have the time to look around but if I could I would immediately. I was there for a check up, my appointment was at 1 and got seen about 2:50my kids had 6 month check ups, appointments were at 1 and got seen about 2:30 overall we left the facility ALMOST 4 HOURS LATER!!!!! It’s AWLAYS like that. I wouldn’t recommend unless you have ALL DAY to be THERE!
Jaklin Gonzalez
Was given a 3pm appointment, signed in & at sat down. After 15 min wait of nobody saying anything to me I got up and asked If I can fill out paperwork since im new. The lady asked me "are you new?" ? then they proceeded to tell me I had no appointment and was not even in the system. So I pretty much sat there for no reason and im sure if I did not get up to say anything I would have been there a lot longer for them to tell me no. I argued and the Doc came out. He agreed to see me and all I was told was We'll call you. As I was leaving the same thing happened to another patient. These people here don't know what they are doing AT ALL. Makes me afraid they are responsible for my teeth. Taking my business elsewhere.
Thank you for providing your feedback and letting us know about this issue, Jaklin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (562) 453-3409 and we'd be happy to help you out. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Valencia
Very Professional,Exceptional Customer Service And Caring Staff ... I Haven't Met A Dentist That I Didn't Like Here ?
We are glad you found us as well as it’s a pleasure to work with patients such as yourself. Thanks for taking the time to write a review. West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us, Janet. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Terriace Atchinson
THEY MADE ME FEEL VERY WELCOME AND MADE MY MOUTH FEEL BETTER AND I WILL BE GOING BACK FOR MY DENTAL TREATMENTS FOR NOW ON MY MOUTH GOT INFECTED BY ANOTHER DENTIST AND WEST COAST DENTAL HELP ME OUT AND I'M GOING BACK TO SEE IF THE INFECTION IS GONE THE INFECTION IN MY MOUTH IS ALL GONE NOW THANK YOU SO MUCH FOR SAVING MY MOUTH AND MAKING ME FEEL BETTER WENT BACK TODAY FOR A CHECK UP AND MY MOUTH IS ALL HEALED UP NOW THANK SO MUCH WEST COAST DENTAL YOUR THE BEST EVERY MY VISIT TODAY ON 6/19/2019 AT 9:00AM THE DENTAL ASSISTANCE DIDN'T SMILE OR VERY AFTER THE DENTIST WAS VERY GENTLE AND DONE WITH THE EXAM SHE EXPLAINED WHAT NEEDED TO BE DONE BUT THE LADY THAT DOES OVER WHAT NEEDS TO BE DONE NEXT SHE DIDN'T EXPLAINED IT TO VERY WELL AND THEN SHE GAVE ME A PIECE OF PAPER AND ANOTHER PAPER WITH PHONE NUMBER ON IT TO CALL AND MAKE A APPOINTMENT FOR ROOT CANAL NOT VERY HELPFULLY AND THEN THE LADY AT WEST COAST DENTAL TODAY THAT GOES OVER ALL THE PAPERWORK SAID FOR MY TOOTH IN THE FRONT IT'S GOING TO NEED TO BE PULLED OUT AND I WOULD THE TEETH THAT PULL IN AND OUT FOR THE TEETH THAT ARE MISSING BUT I COULDN'T MAKE AND APPOINTMENT WITH WEST COAST DENTAL WITH THE GENERAL DENTIST UNTIL JULY SOMETIMES I LIKE THIS DENTAL OFFICE BUT I LIKED THE DENTAL ASSISTANCE I HAD AT FIRST THE MAN I BELIEVE HIS NAME WAS STEVE BECAUSE THE DENTAL ASSISTANCE I HAD TODAY I DIDN'T LIKE HER AT ALL SHE WASN'T FRIENDLY CARING AND MEAN
E Cold
Don't listen to the reviews I had a 9:00 appointment. I made sure to come in at least 30 minutes early to do paperwork. The rep. Told me I would be first and I was. I met with Dr. Lori and she is a wonderful doctor. I think if you want to be seem on time you should show up at least 15 mins early. I'm going back to get fillings done and wisdom teeth pulled. So far it's been very professional and for someone terrified on the dentist this place is very calm and quiet.
Thank you for your review. We are happy that you feel calm and relaxed with us. It definitely makes your experience at the dental office more pleasant. Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us, Vernon. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us, Anthony. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
LaDean Woods Saussotte
I waited an hour and 45 minutes to see the doctor! This was AFTER the receptionist assured me the doctor was running on time!! The staff is often curt. The quality of care is fine.
Thank you so much for rating us. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Danielle Iso
Very responsive office. I'm surprised that so many complain about the long wait. A long wait is a sign that the doctor is taking the professional time to do the job correctly. I'm happy to wait for a professional who isn't a quack, because I've been to dentists who tell you lies to extract more money. Stop giving 3 stars if the doctor is quality but you had to wait... . The stars should be allocated differently to show rating for staff quality vs other things like wait time. I've only read that the doctors here are awesome, and have an appointment soon.
solange riley
The Doctors was excellent, the receptionist very friendly, for the hygienist, I would not recommend her to anyone. I had an appointment at 3:00pm and did got seen until 4:00pm. People who came after me and had appointment after me was seen before me, I guess you need a friend into the office. I am not sure that I will go back, too bad since the Doctor was really good. My three star is for the Doctor and receptionist.
Sexy Virgo
When you have a scheduled appointment you should be seen in a prompt manner. Extremely poor scheduling. I had 12:30 p.m., oral surgery scheduled. I arrived on time and the waiting room was beyond packed. Waited for two hours and went to reception to inquire about obvious delay. I was told if I would prefer to reschedule. Of course not. I was in pain and had to go through auth process and two weeks of waiting. Another hour passed and I was placed in room. Now its four hours. I went outside to make a call and (less than 10 mins) was told, upon my return that I "stormed out". I immediately reported this to Manager. At 5:15, I was numbed. This is, in my opinion poor scheduling and understaffing. Shame on you West Coast Dental. Get your act together. Not all of us are on Medical and all deserve quality service. You dropped the ball. Apology not accepted.
RUMHDTREZELL
I had my ups and downs.... Just don’t like when you have a authorization to work today down there and they always hate you with what you need to pay for this out of the pocket if I had money to pay out of the pocket I will be on denitacal... smh I had a great Orthodontist today that provided excellent work... any other time it’s so, so didn’t feel as confident as I did today, and I had longer wait time previously, then lately. I have been able to get right in with no problem this last month ... thanks
Thank you for taking the time to provide your feedback. We always love to learn more about experiences and how we can improve. We look forward to seeing you again soon! Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Ron Jeremy
The dental office is clean. The staff seem somewhat professional. One receptionest is sneezing and coughing sickly all over the paperwork. In time will tell more and update...
Tria Gonzalez
Horrible service. They had me waiting almost 3 hours before they saw me and I was only going there the one time. They didn't tell me what to fill out on the paperwork and also didn't give me the paperwork until It hit the first hour I was there. They took my x-ray and looked at my half done root canal then turned around and told me I couldnt get it fixed today after spending money for an uber there and back. My appointment was approved for 1:30 and now its 4:30, Im finally getting home. They should've told me this over the phone instead of wasting my money and time.
We appreciate your feedback. We apologize that you had to wait when you came into our office. It is absolutely not acceptable to wait for your booked appointment without being told what was going on. It is our policy to keep our patients informed about any wait times and give you the options. Sincerely, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us, Twashe. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for rating us, Veronika. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Roger Hardy
Always the best service I’ve ever been to for dental care! I highly recommend!!
Dear Roger, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction and service as top priority and we are committed to our patients. It is customers like you that make our job wonderful. We look forward to treating you again! Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
Thank you so much for your kind words, Kat. We really appreciate you taking the time out to share your experience with us. We look forward to seeing you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service! Cheers, West Coast Dental of Long Beach
West Coast Dental of Long Beach
EsQueue SeaQuake
Exactly one year ago I got a deep cleaning from these guys. During this deep cleaning they recommended some capsules that they recommend to insert under your gum lines for a few hundred out of pocket. I agreed to this. They also preformed a root canal and crown on teeth #13. Three weeks the crown came out when eating a granola bar. I went it and the x-ray'd my entire mouth, then molded a new crown that was installed last week. I also had an appointment that same week to check on an infected molar (#3). I was told that it needed a re root canal but that will cost over $450 out of pocket for a root canal cleansing solution. They get paid from my insurance company and try to make extra money from me by selling you things like a car dealer. I decided to change dentist and went to Aava dental. They x-rayed my entire mouth and noticed that there was decay inside of #13 the teeth that West Coast Dental Of Long Beach ignored and Covered in a cap. They didn't do a good job the first time so it decayed inside. I also went to an endodontist office and Gotten a root canal on my infected molar #3 for nothing out of pocket. He said that there should be absolutely no extra charge to clean the root canal and that cleaning it is the reason for the procedure.
Dear EsQueue, we’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. We will handle that issue on our end. It is our priority to ensure every patient leaves with a smile.
West Coast Dental of Long Beach
Dear Rolina, we are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com.
West Coast Dental of Long Beach
Gabriela
WORST FREAKING PLACE EVER, if I had the option to give it 0 stars I would. Don’t come here unless if you want to wait over an hour of wait time. My appointment was at 4, I showed up at 3:40, It’s currently 4:56. Update, it’s 5:07 still unattended. First and last time EVER coming here.
Dear Gabriela, thank you for your feedback. We are sorry to hear that you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making an effort to minimize wait time and let patients know when we're running behind schedule.
West Coast Dental of Long Beach
Andrew White
Worst dentist office that I’ve ever been to. Two hour wait, even though I had an appointment scheduled. They also refused to do a regular cleaning and insisted that I pay extra for a “deep cleaning”. The “deep cleaning” that they did took about five minutes. Two hours of waiting for xrays and a “deep cleaning”. Avoid this place. It’s not worth the anyone’s time.
Dear Andrew, thanks so much for writing. Our team takes a lot of pride in its work, and it saddens us to know that we have failed to meet your expectations. We apologize for any inconvenience that you have experienced during your visit. The more we know, the more improvements we can make, and we hope you'll decide to give us another chance in the future.
West Coast Dental of Long Beach
Mitchell Ramsey
WHO likes going to the dentist??? If you come here, chances are you WILL. The staff is courteous, & friendly. Doctor's are very comprehensive, & knowledgeable, & also very friendly. West Coast Dental, most likely, will change your opinion on dental issues.
Vanessa E.
DO NOT WASTE YOUR TIME OR MONEY!! THIS PLACE IS THE WORST!! Honestly, I thought because of the area, that i would receive a better experience than I did. I have been a patient for about 4 years and i can say with out a doubt ALL THEY CARE ABOUT IS MONEY!!! I have always just gone for cleanings and check ups, nothing major. About 6 months ago i needed a filling. It was done so sloppy, that when I flossed it felt like the filling was going to come out. About a week later it eventually did. I went back in to have it fixed and was told because the Dr. was no longer working there that they could not do anything. Then tried to upsell me on a root canal. All this after hours of waiting. I went to a different dentist paid out of pocket and no root canal was NOT necessary. These people do not care about your oral health, comfort and are inconsiderate of your time. Total waste of time!
Jose Bautista
Get ready to wait. They double—sometimes triple—book appointments. The work is good, so I put up with it.
Jasmin Henderson
If I can give them no stars I seriously would . This place is all about MONEY they want to find a deeper problem then what the problem is . I came to this place 3 times within one week. I left work early twice and they did nothing ! I felt like my time was wasted. They literally did nothing . Absolutely nothing ! They said I needed a root canal and when they seen that the approval was approved by a different Dentist they wanted nothing to do with me. They were my primary doctor. Dr. Turkemani needs his license revoked. He refused to do my fillings because he couldn’t handle a one on one conversation with me. Which he took as a “argument” He literally told me he was covering someone shift so he was not even suppose to be in today! I feel that he didn’t want to do anything. For him to state that seems like he was already upset before he gotten to work. I will not let’s this be a by gone . I will report/contact the Ombudsman office to get to the bottom line. I had fillings but all they were worried about was doing the root canal. Which is more expensive and a more invasive procedure. I do not recommend this place to anybody ! Their unprofessionalism shows and starts when you walk in ! The receptionists do not greet they are always talking amongst themselves. All the bad reviews is so TRUE about this place.
ITS LIT
Appointment was at 4 and it’s 5:20 as I write this waiting for my dentist in the back room to clean my teeth . Not coming back . Bad experience so far. This wait is unacceptable. Appointments are appointments for a reason .
A V
Went here and they did not do a cleaning... So basically I waited 45 mins in an empty office and then was put in a room. They took forever to come back into the room and then kept walking in and out.. they did not do a cleaning. They did poke around and then told me to come back in six months.
Eric Eugene
Was an overall ok experience. Felt like I might have been numbed or nova cane was super strong. I’ve had a tooth pulled and I felt like I wasn’t as numb as I was for a deep cleaning I had gotten done. My whole face was numb and didn’t think it was as necessary for a deep cleaning. I wasn’t informed about the price of the cleaning until after it was performed. If I knew he price I would have probably proceeded into getting it done. My wife had a cleaning about 2 weeks prior and she said that she didn’t have to pay anything out of pocket. We have the same insurance. I payed extactly $104 for the deep cleaning. She said $50 for my deductible and $54 for the rest of the cost. Not exactly sure what the extra $54 was for. And again I was told the price after the procedure was performed. I’m kind of skeptical about getting more work done now that the prices are not exactly the same for others. Especially for someone with the same exact insurance. So in a nutshell the lack of communication with pricing and the sly tactic to get you to pay before you actually agree on anything. The Doctor was thorough and detailed. So he was a good part of the experience.
Hi Eric! Thank you for your feedback. We apologize you did not have a great experience with us. We care about all of our patients and our primary concern is providing high quality dental care in comfortable environment. If you would please contact us directly to give us more information about your experience we would appreciate more details that would pin point why you felt it was all about the money because that is definitely not the case. If there is anything we can do to answer your questions on the procedure or help with future dental needs, please contact us anytime at feedback@westcoastdental.com
West Coast Dental of Long Beach
Michelle Sudyka
I had an appointment at this office for 4pm. I showed up a few minutes early to fill out the paperwork. I did not get called back for my appointment until AFTER 5pm. The receptionist had informed me at 4:18 that they were waiting on the xray machine to be sanitized and it would take additional 20 minutes. That was the only communicatiom staff offered about why it was taking so long. However a little while later a woman walked in off the street and clearly stated that she did not have an appointment but was told to come in for an xray. They took her back immediately. Once I finally got called back the Dentist was rough and my teeth hurt for weeks after my appointment and it feels like he made them worse than when I went it. Not one staff member ever apologized for the wait or offered to reschedule my appointment. My boyfriend had an appointment at this office an hour before me and waiting for 45 minutes to be called back for his. If I could give zero stars, I would. If you like your teeth, go somewhere else.
victoria adedugba
If your looking to spend a lifetime at and a half at the dentist,then you've come to the right place. Be prepared to wait at least an hour before you see the dentist!!!
April Rawlins
This by far the best dentist their quick and they take their time. I recommend this dentist to anyone
Jason Reeder
I'm surprised that despite all the bad reviews on yelp regarding wait times that this office isn't changing a thing. My first visit took 45 minutes past my appointment time to be seen. After jabbing my gums for 5 min, they said I need to come back for a cleaning on Saturday. So here I am. Literally in the waiting room right now. Over 1 full hour past my appointment time. Still haven't been called back. I understand that I don't have the best insurance, so I expect some ridiculousness with medical care, but not very many "professional" places can get away with these kinds of shenanigans. Needless to say, I'm not impressed with this business and I think it's shameful how overbooked they seem to be. If I had known I would need to wait for over an hour, I would have just rescheduled.
Brie Rodriguez
This facility and the staff are great. The dentist are fast, painfree professional and best of all friendly. I was afraid for many years to trust my mouth to another dentist after some bad past experiences I went through as a child, but now my fear is gone. I'm thankful and 100% satisfied?
Lisa Bramlett
The whole entire staff is wonderful including the Dentists!!! I highly recommend this dental office to everyone!!! Thank u so much! I have found a new home! ?
Eve Medlock
My appointment was scheduled to have an exam & cleaning. The dental hygienist canceled 2 Saturday’s so I was rescheduled twice and when I arrivedon a weekday I was told she was running late & they’d forgotten that I was to have an exam. I did get one but was told that I couldn’t have a cleaning because I had an infection—and I’d have to wait 3 months! My out of pocket costs would be over $500! I was very unhappy and disappointed.
claudia navarro
Clean office, I choose office because it's close to me.But all three times in my visit no matter how early I arrived I would always wait over an hour. First appointment they told me it was due to me having a first check up, so the ones who went in before me they had appointment for treatment. Went back for treatment and it was the same thing got called in before me and still I was the last to be called in. It almost seem as if they give preference to those who agreed to upgrades, or pay out more. I wasn't presented with a proper treatment plan as I should had.Since my plan is an HMO, and that’s the only way I can confirm if I’m getting charged correctly. I scheduled a second appointment to finish my treatment and I lost a day of work and they just checked me for a follow up of an extractions. Since I had not agreed with a procedure that was an upgrade, once I called them to request a refund due to their poor communication. I'm so disappointed , it seems this office it's just out for the money and not the gate of their patients. And seems that this office is mainly focused on upgrades on treatment and PPO plans or cash patients. I was told st first this office was not a good selection but I still scheduled appointment and wanted to try it okay my Own but I should had listened to the reviews I heard.
Dorilian Burelo
I have been a customer at this office for three years, but this year the service has been truly TERRIBLE. I would not recommend this place at all, the stay of approximately up to 3 hours to leave this office is terrible, no matter what treatment one is going to receive. I have decided to look for another dentist. I hope to have a better experience.
Janice Bennett
The staff is unfriendly and any service is 2+ hours. In A convenient place with parking and is mostly clean with a TV in large waiting room but be prepared to wait a LONG time (even with an appt). Turnover is high.
Micah Alexander
Been going here since 2014-2015. New staff every once in a while, but the quality of work is still great. I don't post many reviews, but thought I could help some people who are on the edge of deciding whether to come or not. Give it a shot! Great work and great hospitality too
Patrick Evina
The orthodontist was very honest and told me what would work and how limited the results would be. The general dentist was a little hurried but still answered my questions. The administrative staff was friendly and informative.
Colleen C
It was very busy today. But we went there for the oral surgeon and we were not disappointed. He was very pleasant and professional. He is the man. The office staff were very friendly and all had smiles on their faces.
Stephen Millar
Western dental was magnificent from the opening greeting to the final delivery of service, I will never use another group, they saved my bacon and worked with me financially and made a very soar mouth whole again! Cheerful and caring I loved my experience! Stephen millar Long Beach, California
Jiyoung Yun
wait time is long. i was refused getting regular cleaning as deep cleaning is required. they said. they coudnt clean my teeth as gum disease is suspected.
Tracey m Johnson
The staff were good. I got and and now paying for two partials that i cannot even wear they dont fit right i cannot eat or talk right. I told the dentist the problem and she kept saying it would get better been a year now not any better.
Nathan Mathys
They push unnecessary procedures. Get a second opinion if they recommend anything, even filling cavities. I went and they said within three months I developed six cavities. Money - oriented. Same happened to my friend who went here.
Mary Goff
Friendly staff, happy atmosphere & competent, friendly Dentist Dr. Tom. I would recommend!?
MidnightAngelWings NcW
Staff is wonderful I had to get my wisdom tooth pulled because of the pain it was putting me in. The dentist took his time to tell me what else was going on with my other teeth and what they could do for me at the time. I hate dentists but I'll say this I'm looking forward to going back there again because of how well my experience was with them.
Lorna Fleckenstein
I just don't like DENTISTS, but... Unfortunately there is a woman who is not very smart, in the way she speaks to people.. I had a appointment, I went to my appointment ON TIME... She started yelling at me in front of a waiting room full of people. Saying that they close in a hour and there was no time to do my procedure. Then she went stomping off still ranting and raving how it's all my fault blah blah blah etc.. Girl at the counter asks "Would you like to reschedule ?" I just turned around and left, and never went back.
Christina Temple
Nice staff. But I am never seen on time. Expect at least a 1hr wait time to be seen, even with an appointment. In the past I have had to reschedule my appointment due to lengthy wait times.
Hyperbole Master Kerry
The office is clean and the personnel are very pleasant. The Dentists are knowledgeable and competent and friendly. To give me the best care they keep suggesting that I do things that are not on my current insurance plan. So I confirmed that it wasn't on the plan and made an appointment for the next cleaning that my plan allows.
Vusal Huseynli
Dr. Turkmani is the friendliest dentist I've ever seen. He spent several hours with me on a Saturday and addressed all my needs. Additionally, he has a great personality and a sense of humor, which made me very comfortable. I simply can't wait to go back and see Dr. Turkmani in 6 months.
Karen Sonntag
This place was awful. Waiting are was filthy and smelly with bratty kids running around and screaming while Mom's on her cell phone. Xray tech was coughing and had bad breath. Staff unprofessional and Dr was rushed and rough when he examined me. Told me I need crowns and root canals-what a scam. Would give this place negative stars if I could. Will not recommend and not going back?
Marvin Akridge
Very organized for a busy office. Clear on pricing and insurance. Knowledge and skillful professionals.
brent oconnell
Staff was pleasant and efficient. The best dental experience I have had in a long time.
Cynthia Sims
I went there several times because of the 5 star rating and was very disappointed. My first trip I couldn't think of they type of insurance I had and asked them if they could call and get that information since they could get it a lot faster than I could. I was told no and for me to call, that took me a lot longer than expected so I went shopping at Ross & to eat at In & Out burger before I had some one on the line to give me the correct information I needed about 1 1/2 hours. Another time I went I was quoted the wrong price for an extraction which was free under my dental plan and at the same time a patient was very irate because she had been there since 11am for her appointment and it was 2pm when I arrived and she was still sitting there waiting to be seen by the dentist. The last time I was there was to get straight the amount I was being charge for all my dental work after I contacted my carry for the correct amount and what they would or would not pay for, also the staff was new and never heard of the items that was or was not covered. I don't know about anyone else experience there but I didn't see many African Americans getting the type of great treatment that everyone else was getting in order for them to say they are 5 star and the wait time was awful.
Victoria R. Watson
If you live in the area and haven’t found a dentist yet, you’ve got to try out West Coast Dental. My sister and I have been going to this dentist for years and we are both extremely happy with our teeth and smiles. I go to this location for regular check-ups and major dental work. The dentist is extremely sweet and caring. You can tell that he takes his job very seriously and that he is passionate about dentistry. I’m always happy when I leave the office. You can also tell that money is not the only thing on their minds. The place is very affordable. I qualified for a financial plan option, but they also accept dental insurance. The office is clean and always features new equipment.
Thank you for your feedback Victoria! We really appreciate it and are looking forward to seeing you and sister in the office very soon! -West Coast Dental
West Coast Dental of Long Beach
Contact
1835 Ximeno Ave
Long Beach, California 90815
562-453-1111
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am - 4:00pm
Great professional & efficient customer services at West Coast Dental Clinic on Ximeno Ave, Long Beach