1160 E. Ontario, Suite 103 Corona, Corona, California, 92881
WCDCustomerService@westcoastdental.com
951-547-7484
West Coast Dental & Orthodontics of Corona: Complete Dental Care for the Whole Family
At West Coast Dental & Orthodontics of Corona, we’re dedicated to helping every smile shine. Our expert team offers a full range of dental and orthodontic services in one modern, family-friendly location—making your care easy, comfortable, and convenient.
Comprehensive Dental & Orthodontic Services
From routine checkups to advanced treatments, we provide personalized care for patients of all ages:
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Preventive Dentistry – Exams, digital X-rays (with reduced radiation), cleanings, fluoride treatments, and sealants.
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Cosmetic Dentistry – Teeth whitening, porcelain veneers, no-prep veneers, and smile makeovers.
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Restorative Dentistry – Fillings, crowns, bridges, dentures, implants, and full-mouth restorations.
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Orthodontics – Invisalign®, traditional braces, and Clarity Aligners for teens and adults.
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Pediatric Dentistry – Gentle, kid-focused care to make every visit easy and stress-free.
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Oral Surgery & Endodontics – Wisdom teeth removal, root canals, and other advanced treatments.
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Emergency & Sedation Dentistry – Same-day emergency care and multiple sedation options for maximum comfort.
Flexible Payment & Insurance Options
We accept most PPO and HMO plans, including Denti-Cal, and offer flexible financing through CareCredit. Our staff is here to help you navigate your benefits and get the care you need.
Your Smile Starts Here
Whether it’s your child’s first visit or your own smile transformation, West Coast Dental of Corona is here to deliver the highest standard of care—with compassion and convenience.
Book Your Appointment Today
Call us or schedule online to experience expert dental care close to home.
Andrew Wilson
Thank you for your kind words and recommendation! We're happy to hear that you had a positive experience with our team and that we could assist you with your dental needs. We look forward to your next visit! - West Coast Dental
West Coast Dental of Corona
Marcelo Ortega
I have never experienced so much upselling at a dentist appointment in my life. Never have i had to come back for the second half of a cleaning. Never have i had to get numbed with shots for a cleaning, im sure that’s a tactic to bill insurance for doing more.I just felt like they did everything they could to charge me and my insurance. Something shady going on at this place forsure. I will not be returning after the “2nd half” of my cleaning next week…believe the people that say something sketchy is going on with billing, my first time here I witnessed an irate man that was over charged and now I see why.
Hi Marcelo, Thank you for taking the time to share your experience. We're sorry to hear about your concerns regarding the treatment and billing process. Our recommendations are always based on clinical evaluations, and we aim to ensure patients feel informed and comfortable at every step. Your feedback is important and will be reviewed internally as we continue working to improve our patient experience. Best regards, West Coast Dental
West Coast Dental of Corona
Jovany Ramirez
I like this dental place , the people who attended me was very cool/chill very nice people , the people who attended me was Samantha,Dr. p and Felica In trying to remember names , but cool dental highly recommend and very professional
Thank you for your kind words! We're happy to hear that Samantha, Dr. P, and Felica provided you with a professional and enjoyable experience. We appreciate your recommendation and look forward to your next visit! - West Coast Dental
West Coast Dental of Corona
We’re sorry to see that your experience didn’t meet expectations. Your feedback is important to us, and we’re always working to improve. - West Coast Dental
West Coast Dental of Corona
Nada Kuganathan
Denise Lara the hygenist . Great hygienist. She has done a great job. In general, all staff members are great.
Thank you for your kind words! We're happy to hear that Denise and the entire team provided you with great care. We look forward to your next visit! - West Coast Dental
West Coast Dental of Corona
Barrios Barrios
After 25 years of anxiety and nervousness about going to the dentist, I finally found a place that made me feel safe, comfortable, and truly cared for. I want to give a huge thank you to Dr. Tavakoli, Sandra, Dominga, and Laura for going above and beyond to make my experience a positive one. From the moment I walked in, everyone was warm and welcoming. They were incredibly patient with me, took the time to explain everything, and never once made me feel rushed or judged. Dr. Tavakoli was especially kind and gentle—she helped put my mind at ease and made what I thought would be a stressful visit into something I could actually smile about. I’m so grateful for this amazing team and will absolutely be telling all my friends and family to come here. If you’ve ever been scared of the dentist like I was, this is the place you want to go. Thank you all so much for helping me overcome my fears and finally feel confident about my dental care!
Hi Barrios, Thank you for sharing your experience with us. We’re truly glad to hear that Dr. Tavakoli, Sandra, Dominga, and Laura helped you feel safe, comfortable, and cared for during your visits. It means a lot to know we could play a role in easing your dental anxiety and making your experience a positive one. We’re grateful for your trust and kind words, and we look forward to continuing to support your dental health journey. - West Coast Dental
West Coast Dental of Corona
We're sorry to see your rating and regret that your experience did not meet expectations. Your feedback is valuable as we continue working to improve our service. - West Coast Dental
West Coast Dental of Corona
Tiffany S
The worst service in corona. If I could rate it a zero I would. Waited an hour and a half in the waiting room because the dental assistant didn't want to take my file next, i only say this because i over heard her say this to the receptionist, since I'm a new patient? Idk, I finally went up to the front desk and ask if I should just leave, mind you I'm in so much pain, as I say this the lady in her office sees me and said oh you've been here for a while. So they seen me and didn't bother to think oh hey she's been out here for almost 2hrs... then I get pushed through while the assistant helping me was so nice taking my x-rays meanwhile the other assistant that past my file up was giving me the stink eye! The most uncomfortable feeling in a dental office! This is my first impression of this dental office! All of that wasted time just for them to have me reschedule! As if i would want to do so with them. I've never encountered such unprofessionalism. Now I'm still in pain in hopes they'll send my antibiotics to CVS... I was having high hopes for this place to be my family's dentist but what a joke.
Hi Tiffany, We’re truly sorry to hear about your experience and the discomfort you felt during your visit. Waiting for so long while in pain is unacceptable, and we regret that you felt overlooked and disrespected by our staff. This is not the level of care and professionalism we strive to provide. Please know that your feedback is taken very seriously and will be shared with our team to improve both patient communication and staff conduct. We understand your frustration and apologize for any inconvenience caused by the rescheduling process. Thank you for bringing this to our attention. - West Coast Dental
West Coast Dental of Corona
Kim Klock
Dominga helped me with detailed information on the cost for my treatment. She was very cheerful and have a great personality. I appreciate her kindness in listening to all my concerns. I recommend this office to anyone who is looking for great service.
Hi Kim, Thank you for your kind words! We're so happy to hear that Dominga was able to assist you with your treatment details and made you feel heard and supported. We truly appreciate your recommendation and look forward to continuing to provide you with excellent care! - West Coast Dental
West Coast Dental of Corona
Ahmet KATMER
This is an updated review after a 5 star review during the first visit: I had a terrible experience with West Coast Dental overall. 1. They always double book appointments and wait time is from 30 minutes to 60 minutes. 2. They have a children specialist but once a month. Actually, they called me to book an appointment with a specialist. Yesterday, when I went to the office they said that my insurance plan doesn’t cover it otherwise they need to charge extra. 3. They will find “stuff” to charge you even though you are OK. Overall, so unprofessional. They are after your money not your dental hygiene. Stay away from them ?
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Corona
gulsum katmer
If I could give zero star I would! Absolutely unacceptable experience. I had an appointment for my two kids with a specialist at this dental office. We arrived 10 minutes early, checked in, and ended up waiting for almost an hour—over 50 minutes—with no communication or updates from the staff. Finally, after all that time, someone calls me just to say that our insurance doesn’t cover the specialist we were supposed to see. Not only was this information something they already had, since they had our insurance details well before the appointment, but it should’ve been confirmed and communicated to us long before we wasted nearly an hour of our time in the waiting room. To make matters worse, the front desk staff, especially one particular woman, was rude and dismissive throughout the entire interaction. Instead of offering any real help or apology, they just handed some paper to another lady who is in office and she tried make excuses on be half of their irresponsible action and hand us a paper with another referral and said the one specialist our insurance does cover wasn’t even in that day. It honestly felt like they didn’t care at all. As a visibly Muslim woman wearing a headscarf, I also couldn’t help but feel that we were treated with a lack of basic courtesy and respect. Whether intentional or not, the tone and attitude we received made me feel unwelcome, ignored, and disrespected. This whole experience was deeply frustrating, unprofessional, and frankly, hurtful. We will never return to this office and I would not recommend it to anyone—especially families or those who expect to be treated with basic respect and decency.
Hi Gulsum, We sincerely apologize for the experience you and your children had at our office. We understand how frustrating and disappointing it must have been to wait without communication, only to learn that your insurance did not cover the specialist you were scheduled to see. This should have been verified and communicated well in advance of your visit, and we regret that it was not. We’re also truly sorry to hear that the way you were treated made you feel unwelcome and disrespected. Every patient deserves to be treated with dignity, kindness, and professionalism—always. Your feedback is being taken seriously, and it is being shared with the appropriate teams so that necessary improvements are made. Thank you again for bringing this to our attention. - West Coast Dental
West Coast Dental of Corona
Albert Holmon III
My wife has waited over 2 years for a single tooth implant. She ask for updates on its arrival. And are told it has shipped and they would call to schedule installation. They never call or return calls promised. Worst experience we have ever had.
Thank you for bringing this to our attention. Albert, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. - West Coast Dental
West Coast Dental of Corona
Thank you for the 5-star rating! We look forward to seeing you again soon! - West Coast Dental
West Coast Dental of Corona
Dania Vasquez
The worst place and service I went to this clinic because they referred me to the periodontist, I arrived and everything and they told me that I needed fillings and cleaning because if I didn't do that the periodontist couldn't see me. And well I said it's part of the process and I let them do the fillings and the next day I called again because I couldn't even eat because of the pain. They treated me but they didn't do anything because the pain continued. Then I went again to have it checked properly because I couldn't even eat and they told me that everything is fine. They don't look at anything but I told them that yes because the pain is so much I can't even eat... and they tell me that they are going to make an appointment with the endodontist to see if it is the right one. nerve. But they left the appointment for almost 20 days and I told them that I couldn't wait that long because the pain is very bad and they told me that they couldn't do anything. And I told him that how... I need a solution and the manager told me that I went because of pain and at no time did I have pain, the pain was after they did the work... they even told me that I needed a treatment because my teeth were about to fall out, the manager told me so much that that place scared me a lot, what she wants is to get the money alone... it's really the worst place, I don't recommend it...
Dania, we’re truly sorry to hear about the discomfort and frustration you experienced. We understand how difficult it must have been to deal with persistent pain and the delays in care. Your feedback is important to us, and we take it seriously. We always aim to provide thorough, compassionate care, and it’s clear that we fell short in your case. We are reviewing your experience internally to ensure we provide better communication and solutions for our patients moving forward. Thank you for sharing your thoughts with us. - West Coast Dental of Corona
West Coast Dental of Corona
drea b
I waited 3 hours with no updates, just to be told to come back another day for a simple cleaning because the hygienist still had a few patients before me. I am very disappointed and will not be returning to this office.
Thank you for your feedback, Drea. We sincerely apologize for the long wait and lack of communication during your visit. We understand how frustrating this must have been and regret that we did not meet your expectations. We truly appreciate you bringing this to our attention and will work on improving our scheduling and communication to ensure a better experience for all of our patients moving forward. - West Coast Dental
West Coast Dental of Corona
Thank you for the 5-star rating! We look forward to seeing you again soon! - West Coast Dental
West Coast Dental of Corona
alise garcia
Last night while I was flossing my cavity filling popped off leaving me with a hole in my tooth. I panicked and tried to find any dental offices open on Saturdays to get it fixed asap. I came to West Coast Dental of Norco right when they opened and spoke to Carlos, who was very helpful and added me to the schedule so I could be seen right away. Blanca was very sweet and performed X rays on me and made sure I was comfortable. Stephanie was so nice, supportive and took her time answering any questions I had. Dr Kolahi Aval was great, he was kind and took the time to explain everything to me and answer any questions or concerns I had about my dental health and the services I needed. He was very gentle and you can definitely tell he cares about his patients and how he performs his work. My first time here was amazing and I will definitely be coming back for more dental services. Thank you West Coast Dental for seeing me on short notice and taking care of me and my teeth!
Thank you for sharing your positive experience with our team at West Coast Dental of Norco. We're happy to hear that Carlos, Blanca, Stephanie, and Dr. Kolahi Aval provided you with the care and support you needed. We look forward to welcoming you back for future dental services!
West Coast Dental of Corona
Steven S.
Worst dental office ever. Every time I have to wait, I'm not sure why they make appointments. The last one was a 3 o'clock appointment seen finally after 5 not happy I had to take time off of work for nothing. Then the up sales always something extra they want to do and of course the insurance doesn't cover it. The last visit, they suggested a bit of work. I told them to give me a couple of days to figure it all out. So, now, I've called back multiple times, trying to talk to them and get an appointment setup and no return phone call back from Sandra or Jasmine. Should be a negative 5 stars.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your appointment and communication. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Jessica Ventura
Weather for a tooth ache and got so much work done. Everything was quick and the staff is super friendly. Loved it!
We're thrilled to hear about your positive experience and that our friendly staff could assist you quickly! Thank you for choosing West Coast Dental of Corona, and we look forward to seeing you again!
West Coast Dental of Corona
Ana Torres
Run away from this place, worst orthopedic experience ever, I went on October 2024 for “liners” We are in March I was never able to acomódate an appointment, filed a BBB complaint and from 3,000. Plus they gave me a return of $800. Do not go to this place is the worst I’ve ever experience in my life.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your appointment and refund process. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Roxie G S
Update: this place is run by thieves. I financed some dental work because I was told there were many issues and needed to get certain procedures done. I never got a call that everything was ready to go yet they got the money. I called, emailed and called some more. (I lost count). Never got a call back. Now the funding company wants me to pay on a loan I never used. I told them to go after the clinic since they got paid and never did the work. They stole from Ally by using me. No reply from the clinic ever. Don’t go there. Just don’t. From the moment I walked in until I left I was treated like a person, not $$'s. I didn't like all the news I received but I am glad we can now handle all these issues. Docs were amazing. Thank you all. Roxanna
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Corona
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
Rosalba Hernandez
The worst service there can be, the "manager" is racist and rude and only wants people's money, it's the only thing she cares about, we were three different people and all three of them told us exactly the same problem: zero teeth recommended?
Thank you for sharing your comments, and we are sorry that you had a negative experience at our clinic. Please contact us directly so we can address your concerns and better assist you.
West Coast Dental of Corona
Ashe
Do not go here if you value your time. Run very unprofessionally. Your appointment times do not matter, they will be late, over an hour in a lot of cases. Will forget basic patient info and what you’re even there to do. I’ve had the dentist who scheduled my follow up for 2 days after the first date forget everything and leave me waiting in the lobby. Genuinely any other dentist office is better.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your appointment. We are working to improve our scheduling and communication processes. Please contact us directly if you would like to discuss this further.
West Coast Dental of Corona
Aya Khader
I went for my first appointment and they let me wait for an hour. They are slow, I have texted them and emailed them to cancel my appointment and they told me to pay 75 for cancellation? This is not fair because I emailed and no one responded and I cancelled 3 days before the appointment. I am not going to pay, and if they want me to pay for nothing I will sue them.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your appointment and cancellation process. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Harrison Kay
Highly recommend for any dental services, very nice people/staff and they always do an amazing job on my routine dental cleanings and check ups!
Thank you for recommending us and sharing your positive experience with our team! We're happy to hear you're satisfied with your routine dental cleanings and check-ups.
West Coast Dental of Corona
Doa J
The office has knowledgable and experienced dentists and extremely courteous staff. I Feel comfortable when I'm there due to the positive energy and the professional atmosphere .
Thank you for sharing your positive experience with our knowledgeable dentists and courteous staff. We're happy to hear you feel comfortable in our professional atmosphere and look forward to seeing you again!
West Coast Dental of Corona
Tina H
Always be very attentive regarding your diagnosis and ask for an alternative treatment to compare the numbers and please get a second opinion somewhere else, you’ll be surprised on the outcome. Most dental professionals is all about the money (daily/monthly production) and not the quality of care provided. Standard of care should always be the objective, can you honestly say this is always being provided?
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com detailing your experience along with your contact information. We look forward to hearing from you soon.
West Coast Dental of Corona
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Corona
Monique Apodaca
This review is strictly for two employees at this location. Jazmin and Frankie went above and beyond to make up for the lack of accessibility that this company has for people who are disabled. My mother is paralyzed on the right side of her body and can not safely stand on her own. This was my mother's second set of panoramic x-rays because the results from the first set were not sufficient. Though I had not been at her first visit, it was apparent why she had to go back in. The x-ray machine would not even lower to her height in her wheelchair. Had it not been for Jazmin helping me stabilize my mother in place and Frankie's diligence, this would not have happened. It is apparent that Western Dental aught to consider their patients who don't have full mobility, and their employees who directly work with this community.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional, but we're delighted to hear that our team was able to provide your mother with the exceptional care her smile deserves. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com detailing your experience along with your contact information. We look forward to hearing from you soon.
West Coast Dental of Corona
Sanjone Sun
Welcome New Patients--it's ridiculous! I went to the appointment, and as a new patient, I was there on time. The receptionist was really rude, and I was waiting over half an hour. No staff member let me know when they could provide the service. This dentistry office can't be trusted, so I left. Perhaps they will send me a bill, but I don't care!
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com with your contact information. We look forward to hearing from you soon.
West Coast Dental of Corona
Jason K
Long time waiting, very bad service, every Dr tell me different things every appointment new dr and tell me different aids . Always short staff.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional and that your wait time was longer than anticipated. We are actively working on methods to improve communication with our patients to minimize these occurrences. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of Corona
Diem Ngo
Schedule for 9 am appointment but they have 5 other patient also schedule at the same time so Ending up waiting 30m before being seen So just get there supper early.
Thank you for your feedback, and we apologize for the wait time you experienced. We are working to improve our scheduling process to better serve our patients.
West Coast Dental of Corona
Nikil Patel
I had an appointment with Dr. Tavakoli this past Sat. She did a great job of explaining what she was going to do and did a great job! Office staff and office manager Sandra are very courteous and knowledgeable in their field. Will definitely recommend this location to my family and friends.
Thank you for sharing your positive experience with Dr. Tavakoli and our team! We're happy to hear you found our staff courteous and knowledgeable, and we appreciate your recommendation.
West Coast Dental of Corona
Patricia Koenig
The new office manager Sandra was very understanding about my husband’s dental apprehensiveness & comprehensive regarding his treatment plan. She took extra time & care with us. Also Jasmine gave us excellent customer service in office & over the phone. I appreciate all their efforts in meeting our dental needs. Wait time was a little lengthy though as seating was limited at times. I hope to leave a positive review after treatment.
We appreciate your feedback and are thrilled to hear about your positive experience. We apologize for the wait time and limited seating; we're constantly working to improve our services. Thank you for bringing this to our attention.
West Coast Dental of Corona
T H
I had gone here years ago to have work done, and I had a terrible experience with this location during that time and went else where. Because I didn’t have steady work, I had lost insurance and couldn’t finish the work I needed. Things have been turning around and I’ve recently been able to get back in to finish what was started at this location. Come to find out from my new dentist that this location had done multiple procedures that were NOT needed, causing a lot of stress and debt in the long run. Completely unethical and immoral. I’d give no stars if I could. Stay far away from this place, they’re only looking to make their pockets fatter.
Thank you for sharing your feedback, and we apologize for the distress and inconvenience you experienced. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
JoAnn Strange
My experience was great. I felt comfortable when I walked in from the young lady in front of the office to the x-ray young man, the doctor to the young lady who runs the office.
Thank you for sharing your positive experience with our team; we're thrilled to hear you felt comfortable throughout your visit. We look forward to welcoming you back again soon.
West Coast Dental of Corona
Angelica Tovar
Three times I went in to get a cleaning and I still didn’t get it done; 2 of those times they told me the dentist had a family emergency and they had me reschedule. The last time they canceled they did not even notify me. I had left work early(once again) to get to my appointment, and only when I showed up did they let me know. There is a huge lack of communication amongst the staff and I canceled my last appointment and decided I won’t be going back. To be honest I’m not even sure if I trust their practices. I’ve read the previous reviews which share similar experiences, so that finalized my decision.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your appointments and communication. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
MARTIN XATRUCH
Over priced !!.. i cancel the appointment and Procedure but they charged my Carecredit Card $2444.00 anyway? Called my bank and had to dispute charges. Apparently they charge you even before you come in just in case you change your mind.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with the billing process. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Jennifer Kingery
Very friendly staff here. Definitely will be keeping them as my dentist
We're thrilled to hear about your positive experience with our friendly staff! Thank you for choosing us as your dental care provider, and we look forward to seeing you again!
West Coast Dental of Corona
estelle dutel
Worst dentist ever! Cancelation at last minute (3 times). They told you about price, but they don't give you the quote. Le girls comes and walks with a paper in her hands that you don't see. I also did an appointment for brace price quotation. They wanted to place the brace the day of meeting, they ask at least 3 times why I don't want to place the brace today (=====>>>> because I don't know you price). So bad organisation and not trustable
We sincerely apologize for the confusion and inconvenience experienced regarding your appointment cancellations and the lack of clear communication about our pricing. Thank you for bringing these concerns to our attention, and we are committed to improving our processes.
West Coast Dental of Corona
Donia 111
Nice and clean place. They do a great job and I have always been called in on time. Sandra has been very helpful to me!
Thank you for sharing your positive experience. We're thrilled to hear about your satisfaction with our punctuality and the cleanliness of our clinic.
West Coast Dental of Corona
Onella H Lue Benjamin
The problem at this location is the Admin staff. The dentist was amazing and made me feel so calm and relaxed after coming in with a lot of pain. He set a clear course of treatment and he Explained calmly and clearly and put my mind at ease about my symptoms. The dental assistant was quick and efficient and did not skip a beat through imaging without making me feel rushed. Excellent dental care staff. The admin staff are rude and make you feel like an unwanted step child. They go past the scope of their duties and to be frank I do not think they care about what they are doing. There is definitely a concern that they are conducting shady billing practices. I wasn’t going to leave a review after my visit two weeks ago but after my experience today I’m not going back there. You should just go to another office that doesn’t make you feel unwanted or has shady billing practices. The dark haired front desk woman with the thick rimmed glasses, who looks miserable, is just plain rude. Wasted 45 mins of my morning appointment waiting all because she couldn’t be bothered to give me, a new patient, instructions. I had to get up and ask when I would be seen for her to tell me to fill out some link. Mind you the link could’ve been sent in the week before I had the appointment. So wasted another 15 mins filling it out before finally skipping over the last three pages of whether “I liked my smile”. Waste of time. She spoke in the most demeaning high pitched voice which ultimately made me feel like I was stupid for asking simple questions. The older woman in their billing department with the thick rimed glasses and brown hair was also overbearing and didn’t act with her scope of work from my perspective. Instead of coming in to take payment, and getting my treatment started she spent 20 mins going line by line through the dentists notes for treatment, reanalyzing my care plan that he set out and trying to break down why I was being charged for each thing using her own grotesque vernacular: “rotting teeth” “bacteria building up under your gums” literally the dentist said I have bone loss and needed my crown needed to be redone. She Made me feel scared, uncomfortable and wasted my time ultimately because I asked the dentist again about all she said and he had to reexplain himself because none of what she said was what he said. Stay in your lane billing. Just come in, explain charges, take payment and go. You aren’t needed for a second opinion. I should’ve known they had something wrong with them when she said they only cleaned half a mouth at a time and got mad at the dentist that he cleaned my whole mouth. I kept thinking who does that? What kind of hack dentistry cleans half a mouth. Then she said oh she would “bill one half today and one half tomorrow”. I kept wondering why. I get two cleanings a year and have a reoccurring pain from this crown that I go to my old dentist for pretty frequently and have never heard of this. My old dentist was the west coast dental in Moreno Valley I figured might as well find someone closer. So came here. I’ve never had to do half a mouth of cleaning ever. EVER. I’ve had two types of dental insurance with previous employers and am now paying for an additional layer of coverage. Today I get a link from them, they are asking me for an extra thousand dollars. I already paid my co-pay which was triple it has ever been with my previous dentist. It took six calls to get through to some one who then puts me on hold to speak to this same woman in billing and all she could say is my insurance “didn’t pay” and hung up on me when I asked for them to send me a list of charges. I called my insurance after. They have already paid my claim “as billed”. So either this woman didn’t bill properly or something is wrong. Very suspicious and I will not be going back. Wonderful as the dentist and the dental assistant were, The admin staff has rubbed me in the worse way possible and I would never go bck or recommend. I’ll just have to make the 45 min back to my old dentist.
Thank you for sharing your detailed feedback, and we apologize for the negative experience you had with our administrative staff and billing process. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Corona
Alyce Kozar
Pretty good about taking you back and getting you started at your appointment time. Not a lot of waiting around. They have an amazing woman who comes to you to explain your insurance coverage and costs and works well with your budget. The doctors here are quick and efficient. Been going here for 4 years now and I always make sure I choose them during open enrollment
Thank you for your positive feedback and for choosing us for the past 4 years. We're delighted to hear you appreciate our efficiency and service.
West Coast Dental of Corona
Tony Valles
We have not had a great experience at this location. The front desk person, I don’t recall her name, has very poor customer service skills. She does pronounce your name correctly even after you’ve told her the correct pronunciation. My wife is still receiving ortho treatment and they lost her trays which means they have to take a new imprint and wait for new trays from the lab. This has occurred twice. It’s obvious to me they do not care about their customers time. We have spent 3 hours (in person and on the phone) with office and corporate billing people showing them we’ve paid our portion of treatment costs and even with the manager yet we keep receiving bills. Our insurance has also paid its portion. The manager emailed corporate with the proof we submitted and she also said our balance is zero. The dental work is good but there is no value to the customer when so much time is lost due to their lack of service.
Thank you for sharing your feedback, and we apologize for the issues you experienced with our customer service and billing process. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Johan Kim
So all of the 1 star reviews are accurate, the wait time is always long, not all but several staff members are rude, this is not why I decided to write this review, the reason is they did work on my son without asking me first then the manager says I need to sign for authorization for the work done after it was done, I will be letting my insurance know about the unauthorized charges Its funny all the replies to these 1 star reviews basically say the same things, " thanks for letting us know, sorry for the experience" But obviously nothing has been done, Very sad!
Thank you for sharing your feedback, and we apologize for the unauthorized work and your experience with our staff. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you for choosing West Coast Dental, and we look forward to seeing you again!
West Coast Dental of Corona
Jose Romero
Came a week ago WITH appointment I missed work and nope they told me they were "over booked" and they had to reschedule. I'm back again. Appointment was at 4pm it's 5:07 and I'm STILL here waiting to be called in. Keep in mind THEY charge YOU $75 if you don't show up. If you're a person that has stuff to do or that appreciates your time go somewhere else.
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your appointment and wait time. Please contact us directly so we can address your concerns and assist you further.
West Coast Dental of Corona
Cori Donahue
The moment I walked into this dental office I knew we would be taken care of. I went to a different one last week and didn’t feel the care and passion that this team at West coast Dental had. The registration of a new patient was simple and easy. Both my kids were seen and didn’t have to wait long. The assistants that took care of my kids were gentle and sweet and kind. When it was time to speak about the treatment with Sandra the office manager. Her kindness and care was exceptional. She went over treatment with detail and was so patient and answered every question. I never felt rushed and she made sure she scheduled me and my kids for all there treatments and instead of waiting for weeks of appointments she made sure we were taken care of. Huge recommendation for all the parents to take their kids to this dental office and even us parents too. I am so glad we found you and thank you for your help.
Thank you for sharing your positive experience with our team at West Coast Dental of Corona. We're happy to hear that Sandra and our assistants provided exceptional care for you and your kids, and we appreciate your recommendation!
West Coast Dental of Corona
Thank you for your excellent review! We're happy to hear you had a positive experience with us.
West Coast Dental of Corona
Gio Arriaga (1GRA)
Very rude Front desk/receptionist! She kept mispronouncing my son's name after I corrected her twice on the proper pronunciation. Unacceptable behavior and on our very first visit none the less.
I'm really sorry to hear about your experience with our front desk staff; respecting our patients and their families is a core value for us. We would value the opportunity to contact you regarding this matter, if you could please email us at info@westcoastdental.com with your contact information so we can reach out to you. Thank you for bringing this to our attention.
West Coast Dental of Corona
Justin blaza
I came in at 9:00am for an appointment and the receptionist Veronica was actually nice, helpful, and came in early and allowed me and a few others to wait inside which was nice. It was busy when i went on Monday, but my time there was minimal and i was able to get all my work done. I had Dr. Sharma, and Dr. Park for my root canal and they were both very helpful, and did a really good job with my root canal and any questions i had. They were also Very professional.The manager Sandra seemed like she had the team under control and very lively as well which was a plus for me. Jazmine the treatment coordinator was very helpful with explaining and setting up my payments. She literally answered the millions of questions i had. If you need work done and you’re nervous or don’t know which office, u should consider the corona location. Been with them for 2+ years and Ive had little to none problems.
carlo hidalgo
Totally Awesome staff !!!! Great caring Dr. All around good experience that makes it very easy to return for another visit. Thank you again West coast Dental Corona
Thank you for your kind words! We're happy to hear you had a good experience with our caring staff and doctor. We look forward to your next visit!
West Coast Dental of Corona
Guillermo De la Isla
All the staff were very friendly and the surgeon was very capable, she resolved my problem very quickly and professionally, I congratulate them!!
Thank you for sharing your positive experience with our staff and surgeon! We're glad to hear your issue was resolved quickly and professionally.
West Coast Dental of Corona
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
Tito Martinez
Best dental experience! This dental office has one of the best teams in the industry. Dr. Sharma performed a root canal with such precision and skill that I had no post surgery pain at all. The entire staff, from the dental assistants Yaris’s and Frankie, to the office manager Sandra work together well to make sure you have a pleasant dental visit. I highly recommend this dental office.
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Corona
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Corona
Joana Salinas
Awesome friendly staff. They are very fast get you in and out and very gentle!
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental of Corona
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
Stephanie Mendoza
I had the worst experience ! New patient! my appointment was scheduled for 9am arrived at 9:04am did my paperwork online as requested. 9:50am came and I still had not been seen or called back. No one acknowledged me or informed me if they were running behind. Honestly it was really rude and unprofessional! You guys have a sign outside saying NEW PATIENTS ARE WELCOME but honestly It was really disappointing. Worst experience ever !
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly and are working our hardest to minimize excess wait time in the future. If you need additional help or have any questions, please call our office, or send us an email at info@westcoastdental.com.
West Coast Dental of Corona
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
Lady Bug
It is a beautiful woman. Mrs. Germaine is very, very nice. I hope to get back there very shortly.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
A'nan M
I experienced a lot of up selling form them. Dentist was good but the office charged me more than $1,000 was a routine checkup and cleaning. My dental insurance refused to pay. Not going back to them.
Thank you for your review. We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the necessary options so you can receive a customized treatment plan that works best for you. If you have any further questions, please contact us directly at info@westcoastdental.com.
West Coast Dental of Corona
Gregshanna Davis
They were very helpful I will recommend them over western dental, their prices are unbeatable the staff was so nice and helpful. The experience was wonderful
Yadanara Rodriguez
Everyone there was nice and professional. Both my kids had appointments, and the staff and Dr. we’re patient and caring with my kids.
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Corona to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Corona
Steve A.
Carlos, Thank you for looking out for us and managing the situation professionally!! My wife will definitely feel much better once she gets the work done differently. I appreciate your kindness and great attitude??
Thank you Lisa for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Corona
Chloe Zazueta
I'm extremely grateful for the whole staff at West Coast Dental of Corona. I've had two root canals and lots more dental work. Everything has been extremely professional and they are on top of it. From getting authorizations in record time, to x-rays, cleanings, scheduling and the actual dental work. I have extreme dental anxiety and the whole staff has made me feel extremely comfortable and safe and pain free. Everyone in this office is so personable and make you feel like family. Because of my amazing experience so far, I highly recommend West Coast Dental of "Corona".
Jasmine Balderama
Jazmine and vero were so helpful, Amazing people here 100% recommend!! So greatful i had a great experience. Great customer service!
Hey Omar, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs. We look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental of Corona
Hey Leslie! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you soon!
West Coast Dental of Corona
amelia Ortega
I came to the specialist for the first time, I was waiting for 1 hour, they didn't help me and Verónica was very rude, I won't go back or refer them.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
Joel Macias
It is good to be able to walk into a Dentist Office and be treated with respect and kindness and West Coast Dental will try and do their best in getting answers on insurance coverages ?
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon, Joel! :)
West Coast Dental of Corona
Bernice Sanchez
All staff very friendly & helpful. Dr. Sharma is great! Awesome dentist.
We appreciate you for sharing your feedback with us, we are so happy to hear you enjoyed your experience during your appointment. We hope we can continue to provide exceptional services for all of your future appointments! Thank you for taking the time to share your experience.
West Coast Dental of Corona
Thank you for taking the time to bring this issue to our attention, Kenna. On behalf of the office, I would like to apologize for the long wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Corona
Thank you Mona for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Corona to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Corona
Shawn B
Was told they would do a tooth extraction at the beginning of the visit. Then an hour 1/2 later I’m told there’s no surgeon available until the 24th. So I went to another dentist and got it extracted plus more
Hi, Shawn, we are sorry to hear about your experience in our office. We try our best to ensure that these types of occurrences do not happen regularly. Again, we apologize for the miscommunication, and are working our hardest to minimize these types of situations. If you have any questions, please email us at info@westcoastdental.com and we would be happy to assist you further.
West Coast Dental of Corona
Hey, Angeal! We are so happy to hear this was your experience in our office. Our team thanks you for your feedback! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you.
West Coast Dental of Corona
Thank you for putting your trust in our practice. We hope to continue providing the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again soon!
West Coast Dental of Corona
Deidra Nicole Aubrey
Alway excellent service from the team at West Coast Dental. Thanks to Victor for making me feel comfortable during my X-ray and before my cleaning.
Hey Deidra, Thank you for taking the time to leave a five-star review! We are thrilled to hear that you had an excellent experience with our team at West Coast Dental. We appreciate your kind words about our staff member, who made you feel comfortable during your X-ray and cleaning. Our team strives to provide exceptional care and make our patients feel at ease throughout their visit. Thank you for choosing West Coast Dental of Corona as your dental provider and for sharing your positive experience. We look forward to continuing to provide you with top-notch service in the future. We hope you have a great day!
West Coast Dental of Corona
Hello Christina! We’re glad you had a positive experience at our practice. Thank you for choosing West Coast Dental of Corona as your dental provider, and we look forward to seeing you at your next appointment! We hope you have a great day!
West Coast Dental of Corona
Hello Etaf Balkar, we thank you for your feedback, and regret that your experience with us was not a more positive one. If you have any questions or concerns, we urge you to contact us by sending us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Sandra Rodriguez
My appointment was at 11 am and they called and said someone canceled a10 am appointment, and to show up at that time. I arrived 30 minutes early, waited 2 hours in lobby. One hour in the back office chair. Then they asked if I want to reschedule??? Really!! After I missed work and waiting all these hours ???need a new dental office. Save time and Don’t bother to come here!!
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Corona
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Corona
Ana Perla
It took 2 hours to get a regular cleaning, waited over an hour in waiting room.
LPS Awesome 22
Everyone Crew and Dentist are very nice and polite. Every one wear a smile.
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Corona
Lloyd Davis
I have had several procedures but the most important two are an oral surgery to extract a jaw tooth and upper and lower partial dentures. ??????
fraith osborn
Its great and all the workers and dentist should get raises and bonuses . Well if you want to know I was afraid of dentist and I had one that should me passion for my fear . And you all do the same you listen to me .
Olga de la torre
West Coast Dental of Corona saved me from getting a root canal and crown. My ex Dentist said I needed it and said I might need to remove my tooth all together. Thank you to Dentist at West Coast Corona they are honest people and care about patients.
Jona Spencer
Very nice experience at the dentist. Clean, friendly, cost effective environment with an easy to find location! Just need a little larger wait room.
Taylor Curtis
I was so terrified of getting my wisdom teeth out, but they made me feel comfortable and it was such a quick process!
Agustin Velazquez
I waited quite some time for my appointment. And even longer for my actual orthodontist work. I completely understand the understaffing but what bothered Me is they didn’t have the proper equipment for the job. They ended up using a small piece of the bonding material and made it into a makeshift hook to hold my rubber bands because they didn’t have the actual piece of metal that should be there. Now it hurts to eat and talk and I have to deal with it for a whole month. I’m a pretty understanding person but some things are just unbearable.
Mao Sotheavy
I’m glad I chose this office because of the doctor and staff. Dr Paul was amazing so was the staff. Manager also took good care of me. Thank you
aliera sofia ongaco
Service was very fast and the Dentist's hands are the lightest! Would really recommend to everyone.
Andrea Lambeth
This is absolutely the worst dental office I have ever been to the staff is extremely rude. I paid to get dental implants done a lot of money and now they are telling me that I need to pay $600 for each locator which I have two which are just two little rubber part they need to replace am very disappointed and will not be using their services ever again and I will tell everyone not to use them I have never been treated this way ever
salvy32
This place is disorganized & unprofessional. They will have you waiting at least an hour to be seen & tbh the staff is incompetent. So frustrating going here..
Good morning. I am so sorry to hear that. But what date was your appointment?
West Coast Dental of Corona
Reshma Quintana
Make sure your appointment schedulers are well trained and competent. None of the information taken by the scheduler was correct in the system. When I showed up for my appointment I was told that I didn't have an appointment. The receptionist that checked me in seemed to be irritated. I couldn't tell if she was irritated at me or the scheduler who entered all the wrong information. I didn't feel welcomed at the office. If the Dentist is running behind schedule, please keep the patients informed.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
Omar Sharif
Told me to wait outside because I didn't have a mask, while other patients were in the waiting room with out masks. Discriminatory unfair treatment. Either you apply your rules to everyone or to no one.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Corona
Jennifer Richardson
Love, Love, Love this place!! My son broke his adult tooth, called around to find a dentist to no avail. Called West Coast Dental, Grace the office manager answered and got us in the same day!!! The Dr. Farage, her staff and over all experience was amazing. 10/10 recommend
Darnell Record
Caution.. beware as this place should be investigated. Not sure how this dental office is in business. I do not believe the denist is board certified. The dental work performed is zero stars and customer service is negative non existent. . I had a 9:00am appointment and was sitting around the office until 1pm while the staff went to lunch. There was no mouthwash available. They did impressions on my mouth with no bib on. I had a piece that I was told to hold in my mouth for impressions for almost an hour when I realized the office was empty. I was still sitting there with the piece in my mouth and was not notified that the staff went to lunch. The dentist did not introduce herself. Also, they had the nerve to charge my insurance to the max. Owens
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Corona
V. Renee Maier
Called before hand about my elderly parents insurance. They have Medicare. Told yes they accept. Filled out paperwork online. Got to appointment 15 minutes early. Called up to receptionist for her to tell us he doesn’t show he has insurance. We said we will pay cash. Asked to fill out a form “to pay cash”! Waiting and waiting and finally just called it a day. Seems unorganized and I could sense we would not have a good experience. They need a better call center that will give accurate information. Waste of time.
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Corona
Carson Sewell
These guys have an incredible track record of being late every single time I schedule an appointment.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Hazy
Do not give these people your number. No matter how many times you call them and ask to be left alone they will not stop calling and texting you.
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Bob D'Amato
Very nice just staff, just terribly inefficient at either their work or their communication. I walked out after waiting over an hour before my cleaning started. Never informed that they overbooked or someone didn’t show up to work, just that they’d be with me shortly. I can’t do business with a business that doesn’t respect my time. Dental offices are like churches . . . on every corner, so I’ll try another.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Thank you Gena for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Corona. We hope you have a great day!
West Coast Dental of Corona
Thank you Mary for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Corona. We hope you have a great day!
West Coast Dental of Corona
Dan Haqi
DO NOT OVER BOOK YOUR SCHEDULE!!! They schedule 100 people for the same time slot!!! Every visit there is an average wait time of two hours!
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Mario Menendez
Great service nice and friendly personal fast service 100% satisfied customer Mario
Gabi Gabbe
Update: One of the crowns this dentist did has already cracked, not even been four months. Now it has to be redone, and will contact the insurance to see if they will cover to have it fixed. This place is a horrible. DO NOT GO HERE. GO SOMEWHERE ELSE. THIS PLACE WILL MESS YOU UP. Beware: Major Scam Alert They cancelled my appointment again, no valid excuse. Been waiting for them to finish with one crown for over three months. That is unacceptable. And Rosie the so-called office manager/ insurance coordinator is a joke, she lies about everything. Don't agree to get any work done until you verify it with your insurance. They will try to charge you $950, for work that should only be at most $325. Basically what they do is pick icd codes that are not billable or not covered by your insurance. And then proceed to tell you it's not covered. When all they have to do is bill the right codes, that they have agreed to accept when they accepted to work with that particular insurance; and accept that as payment in full. I know that every plan and insurance works different. That's why you have to check and double check, what it is you are covered for. You just can't trust them at their word. But definitely do not trust any words that come out of their mouths. I've been lied to, every time I talk to them. Rosie also promised to work on other authorizations for other work I need, and she has not even contacted my insurance. It's been over three months...and I asked and she just says the insurance has not responded to the request...but it is not true I've spoken to my insurance several times to verify if they have received any additional requests for treatment and they have not. Rosie is a LIAR. And of course is you call to speak to her she is always unavailable, but she will call you back. Also a lie.
Chloe San Jose
I love how I play music in the background scented fragrance and he always talk to you calmly in one minute the whole staff how they are super clean during the covid give me some more injections please to really numb me that would be great just keep numbing me LOL I wish they would offer more free knick knack sensor toys for the kids, maybe a sticker and free sugar lollipops
bobbie rooney
Speed up service time. Waited an hour before walking out. Dentist was argumentative when I refused services she recommended but NOT required. Very disappointed
Adriana Garza
Unfriendly Dr. Not a welcoming office environment..front desk personnel only 1 pleasant person...will not go back
Andrea Holloway
Wait times are ridiculous. Saturday only appointments are not ideal for any busy family. Office staff never knows what’s going on. Disappointed in this office every visit.
Lacey Tinoco
We waited 55 minutes for an appointment that lasted less than 5. This appt was for my 18 month old toddler and no wait should ever be so long, especially for a small child. We will be switching offices immediately.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Christine Sade Ruiz-Esparza
My son was waiting for almost an hour after they numbed him to get worked on. No one even checked on him until I said something. Then when they started working on him he felt pain almost instantly so the y had to inject him again.
Linda Clark
Run, do not walk away from this place. I have NEVER had such a horrible experience. These people flat out lie when quoting you a price for their services. In my case, they performed a root canal and told me I had to come back for the crown. I specifically asked on 3 separate occasions whether the price I paid included the crown and on 3 separate occasions, I was told YES. I went back a week later to have the crown done and was told it was going to cost me an additional $950.00. This is not the first time this has happened but it is the last. Complete ignorance!
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental of Corona
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Corona
A Miranda
Great office staff. The wait time was a lengthy but the positive atmosphere made up for it. Thanks for the respectful consultation. See you you soon for treatment.
Thank you for your kind words about our team, Marie! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Corona
Robert Wright
The Persons that attended to me was very nice,respectful and kind. For the first time I actually had a positive experience at the dentist.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Corona
Ewurabena Turkson
I usually don’t give bad reviews but I think I have to. The front office staff need to be educated on how to communicate with their clients. They come off as unprofessional and very rude. And it looks like they don’t communicate with each other. So very unprofessional!!!
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time
West Coast Dental of Corona
Daisy Montano
The manager is a total joke. Get rid of Rosie and replace her with someone who actually knows how to run an office. In the meantime, I will be taking my business elsewhere.
Lauren Lewandowski
Kind staff and great oral surgeon. Had my wisdom teeth extracted and they were all very friendly and sweet. 100% reccomend
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Corona
John Brode
Profession staff. Curious. Clean facility. Dr Sara was the best dentist I have Seen in a log time. Painless visits.
Faith Moyle
Great place all staff is very friendly. I will be taking my kids here the best dentist I’ve been to so far. The staff is amazing I highly recommend this place.
Dieter Preiser
I've been pleasantly surprised for the past three visits for routine cleaning. Waiting time was reasonable and the dentist did a great job. Nobody tried to upsell which is a relief. I'm getting used to the fact though that it is rare to see the same dentist more than once or twice. I'm planning to stick with this dental office for future visits.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Corona
JelloVibez with Guard Dogs
Do not spend your money or time here. Worst Dentist in Corona, CA. Dr. Does not care about his work, all he wants to do is upsell products. Dental assistant has bad customer service and cannot perform basic floss procedure. Horrible. I would rate this place a 0 if I could.
Donell Davis
After my first cleaning. I was told I needed a root canal and caps to cover a couple teeth. I was told my copay for the root canal would be $600 per root canal and $300 per cap. I decided to verify the cost with my dental insurance and was told my copay for each root canal should be between $70 and $160 and the copay for each cap should be less than 160. This place is a money trap and will submit unnecessary reimbursement codes that will drive up ur out of pocket cost. Always check with ur dental plan prior to paying. ?
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Corona
Alicia Escobedo
Great place all staff is very friendly, doctor explains treatment recommended very well. Easy to setup an appointment. You don’t have to wait a long time to schedule an appointment usually you could get in within the same day.
corbin gutierrez
This dentistry offered nothing but kind and sincere hospitality with every visit… The Doctor/staff were very welcoming on every encounter and really gave a family based medical facility vibe that is lacking nowadays. I am 25 years old and naturally was concerned if I would get taken advantage of due to the nature of my experience. They were straight forward, explained why I needed work done, gave me options, and found an affordable way to work within the terms of my insurance. I would recommend this dentistry 10/10 to any of my family and friends in the Corona area!
fauzia shah
It was my first visit there. Neat and clean environment. Friendly staff and competent doctor. We were told about all the issues with our teeth and it's upto us , whatever we want to go for. So overall a reliable place for the first basic know how of how your teeth are , it's very good. The procedure experience will come later.
Ana Ramirez
My first time ever at West Coast Dental. Overall the experience was good. I liked that when the doctor came to talk to me he was quick and straight to the point with my exam and recommendations on treatment. He made sure i was numb enough and comfortable enough throughout procedure. I wasnt to happy to wait almost an hour an half to even get to xray chair. But the stafff was friendly and informative if you asked the right question. The actual work done was a lot faster than I expected.
Susan Bloom
I'm so happy with West Coast Dental of Corona. The entire front staff and dental assistants are very caring and professional! Dr. Hoshiyar did a great job working on my teeth and it's good to know I can trust their care as needed.
Brianna Munoz
Every time i go the entire staff is very nice and helpful! The first visit a year ago was my first time going to the dentist in 10 years or so and i was nervous to say the least. They took the best care of me and explained me through the process. All this and still a uch good prices, or no payment at all. Back again today for more work and even if they are busy (which is a good sign in my book) they are very helpful and actually care. So i am very grateful for this dentist office!
Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental of Corona
Shannon Jadrich
The staff was very friendly and helpful. I am normally a little uncomfortable going to the dentist, but this visit made me feel better about it.
Mario Felix
The assistant for Oral Surgery that sat with my daughter was amazing. She said he was the best dental assistant that ever worked chairside for her!!
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for your daughter. We also thank you for taking the time to notice the safety protocols and regulations we are following to do our part in keeping everyone safe during this time. We look forward to seeing your family again very soon!
West Coast Dental of Corona
Edith Robles
Dentist was really short with me, hardly explained anything to me, didn't give me a chance to ask any questions, super aggressive with the cleaning. I'm not the kind to fear or dislike the dentist. But this was by far my worst experience. reason Im giving 2 stars is because all the other employees where nice.
Sushil Kainth
The fitting of dentures was not quite right. They were supposed to have new ones made. Six weeks later, they started telling me that I have already taken it. After my husband’s several calls, they accepted and asked for new impressions. Six months after having paid for the new dentures, I am still waiting.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
Kristy Sullivan-Mummert
I had a very pleasant experience and ALL staff members were amazing!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Corona
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
rubina yasmin
Thank you all at west coast dental in corona for being so kind and making this a great experience.All the staff members were extremely kind. A very special thanks to dr.H I was in pain because of an old crown and he took care of it. I am very happy with the results and my crown looks great. Thanks again Rubina
Corina Reiche
I love this dental office, great costumer service, there fair with there prices, and did a great job on my root canal. I highly recommend this dental office!!
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Corona
Adolf Klan
The Dr , the assistant, and the coordinator were all very nice and kind. Dr was thorough and fast. Thank you!
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental of Corona
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Corona
Melissa Velasco
The wait time in this office is horrible, extremely long. Appointment was for 2:00 we arrived 15 minutes early it was 2:45 still WAITING!!!!! At this point we canceled and walked out. One of the ladies that works there asking patients info was rude!! First and Last time.
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Angelica Villa
I had a good experience overall. Just the girl at front desk was a bit rude. It was my first time here, I’ll be back in a week. Hopefully my experience continues to be good.
Hi, Angelica. Although we are so happy to hear you enjoyed your experience in our office, we would like to sincerely apologize if any of our team members came off as rude in any way. We can assure you that is never our intention, and we look forward to seeing you again soon. If you have any questions or concerns, please reach out to us by calling our office or sending us an email at WCDCustomerService@incontactemail.com so that we may better assist you.
West Coast Dental of Corona
Sonia Ayon
Respectfully comment, this visit and my previous visit weren't satisfactory. It isn't the first time that I've had to wait an unreasonable time to be attended. I hope this doesn't become a problem for my future appointments..
Thank you for your feedback, Sonia. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Corona
Alicia
Got my wisdom teeth taken out here, super fast and painless !! Just numbed me and it was all good. The oral surgeon is very nice and quick.
Thank you for your kind words about our office, Alicia! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental of Corona
Bree Westbrook's
I’ve waited months to get my teeth cleaned. The day i finally get to get the service done, the receptionist gave me attitude & made me wait over 15mins before they even called me back. i walked out. i hated how i was greeted & no one wants to wait even longer on something they’ve been waited month on!
Devina
The workers are all respectful, and young for the most part. Didn’t feel uncomfortable even once, and they’re easy to communicate with.
Rachel Minogue
First time and last. I would give a 0 if I could, I had an appt to get a retainer removed and a teeth cleaning. First I got there and i had already filled out the forms online, showed them and they said they never got it, so that already pushed my time back. Told me they don’t recommend removing my retainer, that was fine and gave me my next option. I was already sitting in a chair then they had me go back to the waiting room after already waiting an hour. I decided not to fix the retainer because it was $600 to glue it down and they told me have a good day. I still had a teeth cleaning appt that they disregarded. Never took my temperature....customer service was terrible, overall sloppy experience.
We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
Randi Leyva
The dentist was really patient and his dental assistant was very helpful. Only thing I recommend, if you’re sensitive to foreign substances in your body- do not take carbocaine, stick with Lidocaine. Carbocaine kept me up all night, it made me feel super alert.
Thank you for sharing your personal experience with us, Randi! It is so important to us to know how our patients are reacting after given certain treatments and medications. If you have any questions or need any assistance on changing your medications, feel free to call out office as we would be more than happy to assist you.
West Coast Dental of Corona
We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
Bert Johnson
I came in on an emergency visit with a toothache, making an appointment only hours before. Dr. Marini thoroughly explained the problem, her solution, and what needed to take place before she could remove my wisdom tooth. My mouth is very small and it was extremely difficult for her instruments to reach my tooth, but she was very gentle and patient, giving me more numbing anesthesia exactly where it needed to go whenever I felt any pain. Her staff explained very clearly how to stop the bleeding and what I should and shouldn't do throughout the recovery. In the end, I kept them over an hour past closing time, but had no further bleeding, swelling, or pain and was back to normal life the next day. My wife and kids had a very different experience having wisdom teeth pulled at another dentist, and I don't think we will try another dentist again.
Hi, Bert. Thank you for your review! We are so happy to hear that you enjoyed your time in our office, despite being in pain from your toothache. It makes us happy to hear that our staff was able to make you feel safe and comfortable while under our care. We greatly appreciate your kind words and look forward to seeing you again very soon.
West Coast Dental of Corona
Heather
Please don’t go here if your ever owed money you will never get it! My daughter is owed 400 since last March and they always make excuses on the phone as to why they haven’t refunded it. Or the big one is they say we will call you back. It’s been since last March how long do they take to call back !!! I called again today and same excuse is account payable will call you back. Well if they don’t call back in 2 hours I’m done. Corporate it is and better business bureau it is !
Hi, Heather. We deeply apologize for any and all inconveniences you have experienced. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
David Perez
Staff was amazing and very detailed about my dental plan. I will definitely reccomend West Coast to my co workers and friends
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Corona
Yng “WalkerFerguson9” King3
Always running behind. Make sure you have your day cleared bc if your appointment is at 9 you won’t be seen until about 10 and won’t be done until about 12! They are also always losing paperwork. Can’t wait to get better insurance to get the hell up out of here! Stay FAR FAR AWAY!!
Rania Michael
BE CAREFUL!!!!!!!! They offered me treatment for my daughter for FREE!!!! they confirmed 3 TIMES that it is free. after 5 months they send me a bill with $315 !!!!!!!! DO NOT TRUST THESE PEOPLE.
Omoyemen
Attended to on time,social distance was in practice. Everyone was professional and great customer service.
Patrick Meaders
Dentist, & entire staff are fast, friendly and professional. I had a fractured tooth, was in a lot of pain, this amazing team helped me though my time of need. Can’t thank West Coast Dental Corona enough!
Rosa Covarrubias
Appointments were scheduled with the wrong specialist two times in a row. I specifically advised the receptionist to look back at my history for verification or ask my general dentist. It was still done incorrectly.
Hi, Rosa. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Corona
We apologize if there was any miscommunication from our team regarding your payment plans or insurance coverage. We have an insurance coordinator on staff that would be more than happy to speak with you about resolving any financial issues or questions you may have. Please contact us at feedback@westcoastdental.com so that we may further assist you. Thank you for your patience.
West Coast Dental of Corona
Aaron Weathersby
I got four teeth pulled today and the dental assistant was amazing he was a Libra like myself. He walked me through the process and made me comfortable. The surgeon was super funny and sweet. Dasiy helped me understand my benefits and no pressure was applied. Now, I get to have my beautiful smile as directed by my orthodontist.
Thank you for your kind words about our team! We want to make sure our patients feel safe and comfortable at all times while under our care and receiving only the best dental services. We greatly appreciate your time to write a review for us, and look forward to seeing you again very soon! :)
West Coast Dental of Corona
Thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we will be contacting you shortly. If you have any other questions, please call our office or email us at feedback@westcoastdental.com so that we may further assist you. We thank you for your patience during this time.
West Coast Dental of Corona
Pati
My son had a deep cleaning, very thorough cleaning, and clean environment. Will be coming here, am very pleased with the services.
HL Viana
After receiving a referral from Arlanza Family Health Center, I got my wisdom teeth extracted at West Coast Dental of Corona. They have such great staff and dentists! They are very friendly and helpful. The surgery was much more bearable because of the great people who took care of me. I truly recommend going to this clinic, especially if you have an urgent dental situation.
Thank you for your nice review, Deborah!
West Coast Dental of Corona
joshua lewis
My wife attends this dentist the wait can be long but that is to be expected. Also they charged her $450 without telling her she had to pay for a procedure they suggested. I feel that was due to poor communication. Dentist offices are a scary place, but this office is probably overbooked with patients due to COVID which makes the experience even scarier because the communication seems so rushed. I would suggest slow down talk to their patients and stop treating every patient like they have medical.
Alondra Ramsey
About 3-4 years ago, I had 3 wisdom teeth removed and it was an absolute nightmare. I wasn’t able to get general anesthesia because my ride home wasn’t present so they gave me laughing gas even after mentioning I had a panic attack last time I was awake during a procedure. Well I had a panic attack with the laughing gas and was crying and shaking uncontrollably. The female oral surgeon (don’t remember her name) sternly told me to stop crying as if I were a 5 year old throwing a tantrum. I wanted to punch her in the face. I kept telling her it hurt but she kept going and told me to stop moving or we would have to reschedule. She finished and I ran out of there crying. So traumatic.
thanks for the 5 star rating!
West Coast Dental of Corona
Johnny Geiger
The dentist is not always the place you want to go too. But the staff inside of West Coast Dental is always welcoming and caring. Makes the visit a little better. Thank You West Coast Dental.
Thank you for the 5 star rating, Stacy!
West Coast Dental of Corona
Tiffany Reshard
Everyone was very nice and did their Job to the maximum. I wish the dentist was a little more verbal in what she was doing while she was doing it to help walk me through the procedure I needed. She would have definitely made it easier for me to get it done.
Hi, Brian. Please contact us at feedback@westcoastdental.com if you need any further assistance.
West Coast Dental of Corona
Dale Torres
I had a very good experience at West Coast Dental. The staff is friendly and I especially like the Dr that treated me. I will be back!!!!
Thank you for your nice review, Dale!
West Coast Dental of Corona
Carlos “Gillian” Rivera
Fast and friendly service very one was kind and made you feel important the doctor and staff are just Awesome! Thank you for everything you did for me and making my visit pleasant. Highly recommend this Dental office
Justin Reed
My dad and I just came to get what need to do for our teeth and it was a good experience. The doctors and staff there is very friendly and made it easier for my dad to relax.
Omar V. Brown
Went in on Tuesday, Feb. 11th as a first-time patient. There was not a warm and friendly welcome; even though I prefer that than a fake “over the top, glad to take your money” first-time intro. I had to wait 52 minutes to be seen, even with an appointment. The dental assistant who did my x-rays apologized profusely and explained they were very busy. She was very sincere and friendly. However, I had to remind her not to keep touching the wall each time she would go back and forth between adjusting and operating the machine to touching my mouth. They were not able to do a thorough examination or cleaning because they didn’t have the time and it was already past closing time. I understood this. Daisy (billing/finance personnel) came and spoke to me directly while I’m in the dentist’s chair; and said she’d have the estimate of the other recommended services to me by tomorrow (via email) as she need to followup with insurance company etc. I understood this. She confirmed my email address AND telephone number, using NATO’s phonetic alphabet. The receptionist (Francisco, I believe) was cordial and booked me for Monday of the following week to get the cleaning done. I did not receive anything the next day from Daisy or WCDoC as promised. I decided to be patient. I called on Monday, Feb. 17th to cancel and rebook my appointment. I made the receptionist (Victoria, I believe) aware that I have not received or heard anything from Daisy or WCDoC as promised. She said if I’m sure my email address was correct. Told her yes and confirmed it AGAIN. She said she would let Daisy know and Daisy will be in contact. I called again on the morning of Monday, Feb. 24th to see if there was any availability for me to get the cleaning done on that same day. There were none. I understood that. AGAIN I stated that I haven’t heard from Daisy or received any information from WCDoC about cost or billing. I asked to speak to Daisy and was told that she is not in as yet; but as soon as she gets in Daisy will call me. He (Francisco) again confirmed my email address and phone number. Today, I called again to reschedule the appointment and was told by Victoria that Daisy is not in yet. She should be there from 11am-7pm, so I look forward to hearing what valid reasons/excuses there are as you why I have not received ANY communiques in ANY format for almost 1 month (exactly THREE weeks) after the promised date. Where’s the checks and balances to ensure effectiveness and efficiency? As I give them a second chance to claim my business, please stay tuned...
Thank you for bringing this to our attention. Omar, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Jillian Zimmerman
The staff is very friendly and I appreciate the patience they show to my daughters. Sophia was very kind and gentle!
Jennn Salcida
I love this place it was my first time going I was new and they were all so sweet and welcoming and sweet definitely glad I am coming back !!!
Thank you for the very kind words Jin! We are happy you have had a positive experience with us and we are glad to hear your concerns and worries have been addressed. We truly care about each and every one of our patients and it's nice to be acknowledged, so thank you again!! See you soon :) West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Jennifer. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Maria Patterson
Friendly staff, but very dissatisfied with taking them 2.5 hours to do a simple and I mean, a very simple cleaning, it took less than 20 minutes, the rest of the time was just waiting, since they don’t have any Dental Hygienist, the one and only Dentist is the one doing the dental cleaning, she recommended more treatment and when I voiced my concerns her attitude changed. The place was clean and easy to find. This is a new experience for me having to go to a HMO for the first time, is too bad my insurance situation has changed and no longer can keep my own Dentist that I have been going to for more than 10 years...
Heather Daniels
Worst place ever! Horrible customer service. Longest waiting room ever! And there was NO ONE there. Tried to go back to see if maybe it was just a bad day for them but NOPE! Horrible and I never do these reviews but I just want everyone to know how bad this place is do not waste your time here!!!
Cristian Ramirez
West Coast Dental always tries to shove braces down my throat (figuratively that is). I'm not sure what kind of strong sales incentives they have in place but after being asked 3 different times during your appointment by three different people you begin to get suspicious. Visiting the dentist should not be reminiscent of visiting a Car Dealership! I would understand if my teeth looked as bad as the ones you see on British TV but that is not the case, aside from an obscure gap, my teeth are perfectly straight. After speaking to other friends and family about this issue, they too reported similar experiences at other west coast dentals (therefore this may be an all-around West Dental problem). I understand that this alone may not justify a 2 star rating... And so, the other half of my review is concerned with wait times. I intentionally made it for first thing in the morning at 10 am and still was not seen until after 11. Thus, the combination of both things made it so that I walked away from my appointment with a bad taste in my mouth (pun intended)
Jacob Teeter
While the dental treatment was good. I had to wait over an hour after my appointment was supposed to be with my brother having to wait another hour ontop of me to get called back. Also had an appointment scheduled BEFORE the place even opened. When I came in as soon as they opened they said to come back later because they had "dental emergencies" yeah no
Richard Arroyo
I had a tooth extraction done. Staff was friendly, dentist was great at his job. Fast procedure and no pain or complications after wards. Thank you west coast dental
Corrie Stanford
My daughter daughter lost her retainers and had huge time constraints. They worked me in today I am so grateful for that!
Shane Bentley
I came to visit 8 hours away for family thanksgiving, my tooth became very painful thanksgiving night, staff were very helpful and understanding, since I was 8 hours away from my dentist and could not drive in such pain all the way back, they were pleased to help me very professional no longer in pain, thank you all
Elvia Mendoza
Very fast and friendly staff. They explain procedures that need to be done step by step.
Thank you so much for rating us, Jerry. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
M “Voltage” G
As soon As I walked in I was greeted with a big smile and checked in right away, the staff was very freindly, attentive and listened to all my concerns. DR. MARINI did a great job on my teeth and also helped me understand what I need to do to maintain them and prevent future problems. The dental assistant JOANNA although from a different office still made me feel comfortable and let me know that she was there to help and she did a great job. DAISY explained the insurance aspect and what was happening going forward. She was very thoughtful and gave me options for payments, She was very polite and understanding, She runs a great office crew. Maritza at the front desk was very polite and answered all my questions about scheduling and availability, she sent me on my way with a smile. I know where Il be going from from now on. Thank You West Coast Dental.
Justin Meadows
Every time I go here it’s a great experience! Staff and dentist are all such great understanding and caring people! I came here with a mouth full of problems and over the course of the last month I’m down to one remaining issue then I will be on my way to having braces and finally getting the straight healthy teeth I’ve always wanted! Thank you west coast dental and thank you personally to Daisy for working with me and making sure I get the care I needed!
Thank you so much Justin for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Stacy Pinhiero
Got a deep cleaning done today. My teeth feel so clean. Love the lady dentist super sweet. Forgot her name. Sorry She is really thourow. Did not wait long at all Thanks West Coast denral
Thank you so much for rating us, Derek. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Mathew Pakzat
I am extremely pleased with their service specially Dr. Menary she’s a wonderful doctor and does a fantastic job most definitely recommend
Thank you so much for rating us, Aura. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Yaseline. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Meinaldo Martinez
They are always professionals,nice and kind I'm happy with my son ortho treatment. They did a good job.
Jessica Barajas
Extremely professional, helpful, and caring. I was told every step of what was being done as it was happening which is very helpful with my anxiety. The office manager was incredible and helpful as well. She went over all of the options for the work I needed done and let me know what my insurance covered so I had all the information.
Thank you Jessica for sharing your experience with us! We take great pride in our customer service and taking care of our patients. We look forward to seeing you again. Smiles, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Matthew. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Maria Hernandez
My daughter's appointment was at 1 p.m. and was not called in to a room until almost 3 p.m. My daughter was not a happy with the service as she said she was feeling a lot of pain when work was being done, and was told that was normal. She said she never wants to go back.
Thank you so much for rating us, Ab Qaderi. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Raquel. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
maria alarcon
The staff was friendly and helpful. They also speak Spanish which was very helpful.
Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this, we are glad we were able to help in Spanish as well. Providing patients with proper oral-health and beautiful smiles is our mission. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Maria Hays
Friendly staff but communication is horrible. We always have to wait 2 or more hours to be seen with an appointment! My kids are 4 and 6 so this is difficult for them and for me that I have to spend my day just waiting. Our appointment today was 10 am and its 12:30 and we are still waiting.
We are sorry to hear that you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. It is absolutely not acceptable to wait for your booked appointment without being told what was going on. It is our policy to keep our patients informed about any wait times and give you the options. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Valerie Reed
I have been stuck with them since the grand opening!!! I went through about 4 or 5 dentist, and the same number of ortho doctors.. alll the doctors are great, the problems are treatment. I know my braces were taken off too soon, every new orthodontist has different work days, so they NEVER call me to update my appointment.. I guess they assume we don’t work. I paid off my bill in full.. big mistake. The COMPANY is not efficient, the workers just go where assigned
Thank you for bringing this to our attention Valerie. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
We are sorry to see that you did not have a more positive experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, George. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Aracely. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Knight Squad
Had a wonderful experience today. They were able to accommodate us (2 children) on a short notice. They were patient with my oldest who is uncomfortable with getting his tooth filled in (chipped tooth). They gave breaks to help him calm down in between steps which really really helped. Over all a great experience. Thank you so much for your work today.
Thank you very much for such wonderful feedback Lindsey. We enjoy hearing what makes your visit to our office so pleasant. Our entire team looks forward to seeing you and your family next time! Feel free to call the office anytime with questions. All the best, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Anh. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
ivan cruz
I wouldn’t recommend this to anyone. They will asking you to keep coming back so they will waste your time. The front desk lady is so rude! She book me an appointment yesterday at 2pm but on their system it says 5pm. Thank God I have a proof to show that it is 2pm so we try to understand her mistake so we waited an hour for that. Then its been 2:40pm were still waiting so I ask the rude front desk how long is the estimated time we still need to wait coz its almost 2 hrs waiting dang ! She responded me that she didn’t know so how come I have my appointment but she didn’t know what time we need to start!!! They always overbook in here so your gonna wait forever ?. We will never come back in here!!!
Thank you for bringing this to our attention Ivan. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Alaina Celestine
I loved this place. They are all so nice and explain what is happening and what's going to happen. The only complaint I had was the wait time was a little insane but that was because there were like 20 people in the lobby. Other than that, I love them. I am going back when I need dental work
Christine Elizabeth
I have been coming here for years with my entire family! I have also referred many of my friends and coworkers and they are all satisfied. The dentist can be a scary place, but the staff here are friendly and hard working! I appreciate the attention to every customer they give, and the fact that they offer all of the services I need in one place! Ortho, general, and for my two toddlers! Thank you West Coast Dental of Corona! :)
Cathy Mack
Although the staff is friendly a 2 hour wait time for your appointment is unacceptable. The dentist was so rushed you did not do a proper cleaning. I will not be returning to this office.
Elvia Rogers
Excellent very Warm and nice atmosphere and Service very Profesional and Kind I defenetley found my Dental Office Thank You
Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Smiles, West Coast Dental of Corona
West Coast Dental of Corona
Justin Teeter
The last 4 appointments have taken over an hour long waiting time, this most recent appointment taking a 3 hour wait for a 10 minute cleaning.
Maria Espinoza-Robinson
It’s always an hour wait, regardless of the day or time. They always claim they’re running late “today.” They regularly will call and cancel your appointment, therefore delaying the ortho treatment, which apparently it’s a common complaint here. BTW, the lobby is not well ventilated and hot, especially in flu season.
Hi Maria, thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Victoria Gamboa-Thacker
Excellent service from the moment you walk in...to personnel in the back. They listen and explain and gave me options for a plan.
Victoria, thanks for taking time out to share your experience with us. We enjoy hearing what makes your visit to our office so pleasant. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Althea Wagoner
I would highly recommend West Coast Dental of Corona. All of the staff were kind and attentive. I did not have to wait long to be seen. I needed to get back to work and they were quick to help me get in and out. Great office!
Ricardo Lechuga
Extremely frustrating my appointment was at 5:30 didn’t get in until 6:18 then wasn’t helped for another 10 to 15min really like WCD but I think I’m going to start looking
• Hi Ricardo, thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Coco. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Cathy Stibich
I am one who hates to go to the dentist , My dental insurance told me that West Coast Dental in Corona on Ontario had a lot of good reviews so I choose them as my Insurance and I’m so glad I did. Everyone in the office was so friendly and my experience was awesome, Dr Marini was so gental and thorough and expalained every thing to me as she was working on my teeth I highly recommend this office ?
Thank you so much for rating us, Jordan. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Hello Jon, we are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Anthony Ortega
Doctors are good.. but the reception desk needs work.. Angela is rude.. she needs better people skills.
Thank you for your feedback as that is important to us. I am very surprised and at the same time sincerely sorry that any staff member that you dealt with was rude or salesy. We pride ourselves on our commitment to providing world-class customer service and anything less is unacceptable. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Natalie Rex
Unfortunately every time I come here I wait an hour minimum after my appointment. The ortho reschedules all the time and is only there on Thursdays. It wouldn’t be so bad if they didn’t overbook. The staff is friendly at the front desk. It’s not their fault. But as a customer it’s really frustrating. I wouldn’t recommend them to anyone.
Dear Natalie, thank you for your feedback. We are sorry to hear that you have had some issues with wait times at our office. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. We are making an effort to minimize wait time and let patients know when we're running behind schedule. Sincerely, West Coast Dental of Corona
West Coast Dental of Corona
Thank you so much for rating us, Carla. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Corona
West Coast Dental of Corona
Jimmy Martinez
For being a person that’s afraid of going to the dentist, this place here makes all my fears disappear. The staff is all very friendly and professional. Job well done ??
Dear Jimmy, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction and service as top priority and we are committed to our patients. It is customers like you that make our job wonderful. We look forward to treating you again! Cheers, Jimmy Martinez
West Coast Dental of Corona
victoria priestley
If I could give a Zero or less, that’s what I would have given them. They state that they do custom dentures. They don’t. Immediately they billed my insurance for the full amount “custom dentures my ass” when they told me that I would be coming back for a fitting, they had the permanent dentures sitting there. They looked horrific. My jaw closed so much that I looked like I didn’t even have teeth. Nor did we discuss color or any of the many issues that I had. I should have ran when I asked for a brochure of these “custom dentures “ and they had nothing to show me, I should have ran out the door. The assistant contradicted herself every time I tried to explain the clearly noticeable problems, she would switch her story faster than your head would spin. This office is horrible. They have no business advertising this procedure when they clearly don’t know a damn thing about it! She had me in tears and showed no compassion. I ended up putting the dentures on the dental tray and ran out crying. Never received a call from them to work on fixing the problems. They are packed with triple bookings. It’s a cattle call instead of a dental office. I have called my insurance and gave them a statement as to my experience.and will be refunded my money.
Dear Victoria, we are sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. We will handle that issue on our end. It is our priority to ensure every patient leaves with a smile.
West Coast Dental of Corona
Jennifer Rodak
This business hired a dentist that ruined 7 of my teeth and I will never get them back. I have been arguing with them for 3 years trying to get my teeth fixed and all they do is give me the runaround from person to person to person and then when they don't know what else to do they just start ignoring your phone calls. my suggestion would be if you love your teeth whatever you do don't go to this dentist.
Tami De Mint
Wonderful staff, wonderful Dr. My son went in to have his wisdom teeth pulled and they did an amazing job. The staff verified my insurance I wasnt over charged. I would highly recommend West Coast Dental.
Gillian Tritz
waited an hour and 45 minutes. everybody was really rude. all i needed was a prescription for the pain from my wisdom teeth. and they took forever. nobody seemed to know anything about anything or care at all.
Hi Gillian. Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. -West Coast Dental
West Coast Dental of Corona
Galen Thomas
The staff are very nice and the office is clean and tidy. They clearly leverage volume, though. The waiting room has been very full and my appointments for dentistry and orthodontics are almost always pushed back. I don't feel like my time is respected. I also have to navigate upsell options every time. Just examine and clean my teeth, please. I don't want options that my insurance doesn't cover.
Henry Valiente
Very nice staff. The Hygienist was very professional & nice. Although deep cleaning is no fun they are very patient with my wife Virginia
Sheryl D
Rude staff and dentists! Horribly mean to children and very uncaring! Don't take your children here!
veronika darton
Went in it’s been a while for me (6years) haha! Wonderful service dr was very nice and clear with what I needed done everyone at the desk was friendly ! Great office my kids love this office
JEFF MANNING
Great Dental office everyone is really nice and very helpful. Best office I have ever been to. Thank you for the great work.
Iman Hemmat
Had an amazing experience. Clean office, lovely staff and amazing doctor. I drove 50 minutes to come to this dental office when I have a dental office 5 minutes away from my house and I do not regret it. I will be back again and bring my family. Highly recommended. Thank you West Coast Dental!!
darlene goodgome
Great experience!There's no waiting for the appointment before you,your seen at your appointment time.The atmesphere is pleasant,and very clean.They are very through step by step.Very friendly and warm.I still have a visit or two and I'm grateful that this place and those working there really make your experience comfortableand relaxed.Thank You West Coast Dental.God Bless!
Jesus Esparza
Hands down the best dental office around!! Growing up I’ve always been afraid of the dentist...been going here for a year now and every time I go everyone is so friendly...Doctor and Wendy are the BEST they are always welcoming and make sure to make your experience pleasant and less pain possible I’ve never felt any pains and they always keep you up to date during procedures and just make you comfortable...they definitely know what they are doing...Angela..Daisy..Arlene and all the rest of the ladies up front are awesome...I definitely recommend this place to anyone that is afraid of the dentist and wants some quality work...they do it all here!! I’d give 10 starts if I could!!
Emily Herrera
Called yesterday to make an appointment for my husband due to having horrible tooth pain. They could get him in at 1pm he couldn’t sleep at all so first thing we got up got here at 755am signed him in at 8am before any other patients arrived explained to them he was in a lot of pain. They have taken other patients back and here we are at 8:53am just now took him back. Extremely disappointed in how this office is now. Will be looking for a new dentist!!!
Karla Gutierrez
The staff is just wonderful and treated me like if I was at home... The orthodontist and dentists are super perfessional and so patient with kids.I am very happy I took my son and daughter for their first check up here and now they love this place .I have had some bad experiences in the past with dentists and do to that my son was afraid of going to the dentist but, his experience with west coast dental was just the best he is no longer affaid they make the kids feel so welcome and they are also very patient as well with kids.. I am truly a very happy mother and now he is in the process of getting his braces done as well! Looking forward to be with west coast dental for many years to come!
Cleo Gordon
The staff were great here. Very polite, friendly and the dentist was very informative. I like to know exactly what's going on and I didn't even have to ask before he told me. He made sure I understood everything he said and then I was informed of all the services I needed and available payment plans without any pressure. Can't remember all the names and titles but I look forward to coming back to get my actual treatments done. The only reason I'm not giving it 5 stars is because I haven't gotten any treatments yet. I'd like to see how I feel after that. Customer service is 5 stars, though!
Craig Cohen
The office was organized, and My appointment was pretty much on time . The dentist was knowledgeable, and made quick work of what I needed. Pleasant experience.
Pat Munoz-Lopez
I finally gave in to my HORRIBLE FEAR of the dentist due to a cracked tooth and PAIN! So I went to West Coast Dental and EVERYTHING they promise is true and more!! They were so friendly and helpful filling out paperwork. Then they were so patient with my fear. Dr. Peterson explained everthing he was doing and waited for me to be ready. Meagan, Dental Hygienist, was gental and patient. After letting my teeth get painful because of fear, I have found the dentist office and Dentist that will make my smile bright again wihout any fear. I can't wait to finish my dental work and look good again!!! Persephone Oseguera
Brandee McHaffie
Very nice staff and dentist. They take the time to help you with the best options for your treatment. Also have an oral surgeon in the same location so it is very convenient.
arash pia
The facility is very clean and Dr. Hemmat provided a very neat and professional service
michelle moreno
Best dental experience ever I have bad anxiety with dentists and I was really impressed today from checkin to checkout wonderful service all around definitely recommend them!
Lisa Farbelow
I had a good experience here. The dentist explains procedures, front office staff is friendly, office is clean. I would definitely recommend to friends and family.
Alex Demy
Customer service is awful, called in to schedule an appointment and they asked me to hold a minute so they put me on hold for idk I was on hold for 5 minutes, I hung up and called back they put me on hold for 1 second and didn't want to hear a single word from my mouth, so screw them all
Janet Nakamura
Very friendly, professional, and patient staff (handled my anxieties with calm understanding)! Much more modern facility tan my previous dentist. Front office staff knowledgeable about insurance and copays. Overall, a very positive experience.
Kimberly Vaught-Zieglowsky
I used 1-800-Dentst to find West Coast Dental office in Corona. They made me a next day appointment. Staff is very helpful, friendly, professional, knowledgeable and accommodative. I would recommend this office to others. Thank you.
Betty Giner
Everyone was very kind and understanding. Love the new Dentist! He's the best! Took some time to get things right, but they were very persistent in getting things right!
Matt Williams
Worst dentist office ever. Ridiculous wait times and always trying to bait and switch on pricing. The Dentist is very nice though. But not worth the time you will spend waiting due to double and triple booking appointments for the same time. Beware.
Paulita Mendoza
Nice staff, they just need to be more organized with patient's appointments. On two different occasions i have rescheduled an appointment only to have them call me back to confirm (that the appointment i just rescheduled for another time) if i was still able to make it to my original appointment. I waited an hour today only to be told that i need to go back tomorrow because i missed my original appointment at 3 which i rescheduled for 5. No bueno.
brenda lozano
Best dental office i have ever been to! Everyone is so sweet and helpful. Once you come here you wont want to go anywhere else.
Andrea Ocampo
I was referred here by my regular dentist because I needed a wisdom tooth pulled. The staff here are very friendly and they try to get you in as soon as possible. I did have an appointment at 1130 but arrived earlier to fill out paper work. They didn't see me until 12, so the wait wasn't too long. Very impressed how the procedure took less than 10 minutes. The dentist were very friendly and answered any questions I had. I would definitely recommend this dental office. Had a great experience.
Patricia del Rossi
Always great to me and my daughters! I would though recommend in changing the contact number to reflect the actual office number. Did have a hard time getting a hold of the office until I realized I was being directed to a customer service line. Otherwise, you guys are always fabulous!!
Amy Sanchez
Very clean environment and dental assistants are friendly and made me feel very comfortable for not liking to go to the dentist . would recommend.
Lori Greenwell
Friendly staff, excellent Dr. Uyen Pham. Lots of attention to detail,excellent patient education, obviously knowledgable, and kind.I trust her to take care of my dental needs.
Nonna B
Each time I have gone into this office, without a scheduled appointment, due to immense pain, they have gone above and beyond to help me. This is the cleanest dentist office I have ever been in! I was referred to this office three times in the last two days by friends and neighbors, because of the care that they care. Wonderful people work here !! Thank you !!!
Crystal Estrada
Came in for an extraction, I was very nervous and in a lot of pain. The staff was very friendly. Dr. Hameed was very nice and very quick and efficient. The best experience I've ever had at the dentist and I was in and out within the hour.
Dorcas M
Thank you for your service! Honestly was extremely perfect and the Doctors wss very carefully on what they was doing!! Thank you Thank you??????
beautiful riley
This is the best dentist ever had a tooth pulled out of my jaw and could have lost all my feeling in my jaw if done wrong, he did a wonderful with in ten mins and it was supposed to take fourty mins, they were funny warm and friendly, had me forgetting I was there for oral surgery, I'll bring all my kids here love this place
A C
First time coming to this dental office and my experience was great. All staff are so kind, generous and helpful. From front desk, to dental assistants, to hegenist, to Dr. Habibi. Truely recommend it.
Thank you for sharing your experience! We pride ourselves in great customer service. It warms us when it is recognized. I love all the details you included. We hope to see you and your family again! -West Coast Dental
West Coast Dental of Corona
L S
Seeking cash only not willing to even try approval with ins. As well does not do basic cleaning when you go for your check with even plaque build up, they just want you to pay $800 cash for a cleaning & refuses to do the one ins. covers. New dentist now & place has gone down . Update, dumb dentist put filling in wrong new dentist said & the other filling fail out in the other. Be careful!
Mohamad Aboabdo
The Dr that extracted my tooth was great. He was very polite and concerned with the whole process.
Bently Bilderback
Very friendly staff. Quiet and peaceful environment. Tell you what you actually need and not what they want from you. Just what I need. Thank you.
Hello Bently, Thank you for taking the time to share your experience, we truly appreciate it. We are also very pleased to hear that you enjoyed your visit, and look forward to serving your dental needs in the near future. -West Coast Dental
West Coast Dental of Corona
Robin Lynnette
I called to make an appointment and got me as soon as possible.. super friendly staff. Reccomend them to anyone who is looking for a good place and easy Payment methods!
Curtis Lew
My experience at West Coast Dental has been more than Pleasant they bent over backwards to help meet my needs with dental and financial support I highly recommend anybody and everybody to use West Coast Dental
Carlos Campos
I get there to my appointment 1050 minutes early and they couldn't see him they should have more dinners in there one for the emergencies and the other one to take care of patient I think it wasn't fair to see next time I'll choose another dentist I'm going to look for another test I can take care of me as soon as I can thank you for your cooperation
Lisa Llamas
Dr. Hameed is great! She makes you feel relaxed and walks you thru your procedure. Staff is very kind and welcoming.
Jessica Martinez
Worse customer service ever. Have been trying to get a quote for my daughters braces after her consultation for two weeks now with still no response. Ridicules. Worse dental office experience of my life.
Richard Collins
Worst experience ever!!! First off, if you need anything more than a routine cleaning expect to reschedule for one of their off site "specialists". My wife had returned expecting to have work done when she was told that they weren't qualified to perform the work. They recommended that we go to Kaiser to have the dental work completed. The "specialist" then proceeded to tell my wife that after the surgery she would probably drool for the rest of her life. As if this wasn't bad enough, one of the nurses bent over to pick up some supplies and one of the doctors slapped her on the butt. Everyone started laughing. Right after my wife was told she had a very serious condition.
Dwayne Schamp
The young female "assistant isn't the brightest bulb in the package. Dropped my wife's crown then had to be told to clean it before putting it in. Really? And it has broken twice in the month she has had it. I told them my last dentist used a 3d printer in office to create my crown and filling, and he tried to tell me that didn't happen. Like it was magic. My "cleaning consisted of polishing my teeth. I could have done that myself. Billing is all sorts of messed up with them billing me instead of my wife and vice versa. Was told by a dental surgeon friend of mine that West Coast Dental is the honey badger of the dental world. Find g a new one asap! Stay away!
Hello Byron, Thank you for taking the time to share your experience, we truly appreciate it. We are also very pleased to hear that you enjoyed your visit, and look forward to serving your dental needs in the near future. -West Coast Dental
West Coast Dental of Corona
Contact
1160 E. Ontario, Suite 103 Corona
Corona, California 92881
951-547-7484
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am – 4:00pm
Best dentist I ever been to. They are very nice an easy to work with... They will help you fix any issues your having with your teeth .. I highly recommend them....