4000 La Rica Ave Suite D, Baldwin Park, California, 91706
WCDCustomerService@westcoastdental.com
626-430-9171
West Coast Dental & Orthodontics of Baldwin Park: Complete Care for Every Smile
At West Coast Dental & Orthodontics of Baldwin Park, we believe every smile deserves expert, compassionate care. Our team of specialists offers a full range of dental services under one roof—making it easy for your whole family to get the care they need in one convenient location.
Full-Service Dental & Orthodontic Care
From routine cleanings to advanced smile makeovers, we provide comprehensive care for all ages:
Preventive Dentistry – Exams, digital X-rays (up to 75% less radiation), cleanings, sealants, and fluoride treatments.
Cosmetic Dentistry – Teeth whitening, veneers (porcelain & no-prep), and personalized smile enhancements.
Restorative Dentistry – Fillings, crowns, bridges, dentures, dental implants, and full-mouth reconstruction.
Orthodontics – Traditional braces, Invisalign®, and Clarity Aligners for teens and adults.
Pediatric Dentistry – Gentle care tailored to children, including preventive treatments and a fun, kid-friendly environment.
Oral Surgery & Endodontics – Wisdom teeth removal, root canals, and other specialized procedures.
Emergency & Sedation Dentistry – Same-day emergency appointments and multiple sedation options (nitrous, oral, IV) for comfort and anxiety-free visits.
Flexible Payment & Insurance Options
We accept most PPO and HMO insurance plans, Denti-Cal, and offer flexible payment plans through CareCredit. Our team is happy to help you understand your coverage and maximize your benefits.
Convenient. Caring. Comprehensive.
Whether you're scheduling your child’s first dental visit, exploring cosmetic upgrades, or managing urgent dental needs, West Coast Dental of Baldwin Park is here to help you smile with confidence.
Schedule Your Appointment Today
Call or book online to experience modern, compassionate dental care—right in your neighborhood.
Dyanna Valdez
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon! - West Coast Dental
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear you loved the service and found our clinic clean. - West Coast Dental
West Coast Dental of Baldwin Park
Emily Bahena
This place is the worst. Dentists look like they hate their job. They put the spacer on my teeth, but it was a woman who put them, and she put them like if she hated me. Worst ever.
Dear Emily, thanks so much for writing. Our team takes a lot of pride in its work, and it saddens us to know that we have failed to meet your expectations. We apologize for any inconvenience that you have experienced during your visit. The more we know, the more improvements we can make, and we hope you'll decide to give us another chance in the future. - West Coast Dental
West Coast Dental of Baldwin Park
Seung Eun Lee
Overall, people are nice. However, it takes too long at least 1hr even though i had an appointment.
Thank you for taking the time to share your experience. We’re pleased to know that you found our team to be friendly. We also appreciate your feedback regarding wait times, and we understand how important it is to be seen promptly. Please know that we’re continuously working to improve our scheduling and overall patient experience. We value your input and thank you for choosing our office. - West Coast Dental
West Coast Dental of Baldwin Park
Vivian Bruno
Today's follow-up visit for dental maintenance cleaning, brother was still treated within a few minutes, despite a 20-minute late arrival (due to no fault of his own). Staff team members are courteous and businesslike toward their patients. Dental office is clean and tidy. CCTV volume could be a bit lower so as not to cause undue noise stress to those in the wait area. Dr Wassif explained planned bridge procedure as assisted by dental technicians.
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear you had a positive experience at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Peppermint
Environment very old and it’s terrible. Wait for they check insurance an hour and half finally say can’t do today .waste my time
We apologize for the long wait and inconvenience you experienced with your insurance check. Thank you for your feedback, and we are committed to improving our service.
West Coast Dental of Baldwin Park
We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.
West Coast Dental of Baldwin Park
Alondra Pena
this place is a scam & full of scammers!! they tried to tell me I had gum disease and tooth decay going on so they proceeded to do work on me. none of what they were doing to me the day I went in was explained or why. the doctor nor staff explain what is going on with you truthfully. they lady who gives the estimates on your treatment plan will tell you one thing & tell you to sign up for credit care to pay for your plan since it’s going to be so much. I went back home to my original dentist & they asked the west coast dental office(baldwin park) for my xrays to show my dentist. They said I needed to pay $25 dollars for them to send over MY xrays. They said it’s their policy but everyone at my original dentist said they have never heard of a dentist office doing that. So I just ended up taking new ones. My original dentist and he said I have none of what they told me. My teeth are in perfect condition. All I needed was a clean up.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please call our customer service line at 833-451-1298. We look forward to hearing from you soon.
West Coast Dental of Baldwin Park
Alexeus GALVEZ
I don’t like it here! Especially for the fact that they try to make you wait in front well your child is back there alone! Red flag big time! Anyone with medical la care, should call and change your office to Baldwin Park Dental Center. They are very honest and parents can go back with child with no issues!!! Just looking at the reviews they never replied to negative feedback asking what they can do better because they are scammers and unprofessional.
We apologize for your discomfort with our policy and any inconvenience it caused. Thank you for your feedback, and we are committed to improving our service and addressing your concerns.
West Coast Dental of Baldwin Park
ALONSO GUTIERREZ
Today I had an appointment for a deep cleaning at 9:00 am, they attended to me until 10:20 am The doctor who attended to me is not at all professional, he has no experience, my gums were very sore and bleeding, I've had cleanings done before and it doesn't hurt that much, he doesn't treat you with professionalism, I don't recommend it to anyone, they should have experienced staff and not people who don't love their jobs, I will not return to this place again
We are very sorry for the wait and pain you experienced during your visit. We appreciate your feedback and are committed to improving our service and professionalism.
West Coast Dental of Baldwin Park
consuelo corella
They are very helpful and professional. Always concern with patients care. I am very pleased with the way helped me with my situations. They were very kind and professional. I love my new smile.
Thank you for your kind words! We're thrilled to hear that our team was helpful and professional, and that you love your new smile. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Lorena Padilla
It was a pleasant visit, the experience with the dentist and asst. , X-ray's staff very carefully and caring. The front desk staff has changed, they are well manner, as well as billing department. Thank you all.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon
West Coast Dental of Baldwin Park
Gabriela Palacios
Lorena, at the front desk, was super friendly and helpful. Dr. Wassif was very helpful. Will definitely be coming back again
Thank you for leaving a review. We are thrilled to hear our staff could provide you with the care your smile deserves. We can’t wait to see you in our office again soon!
West Coast Dental of Baldwin Park
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. We would value the opportunity to hear more details regarding this matter. Please email us at info@westcoastdental.com with your contact information so that our regional director can reach out to you directly and help resolve any questions you may have. Thank you.
West Coast Dental of Baldwin Park
Angel Gomez
Absolutely great ! i usually don’t like visiting the dentists office but Lady was amazing
Thank you for sharing your experience! We're thrilled to hear that your visit was enjoyable. We look forward to seeing you again at West Coast Dental.
West Coast Dental of Baldwin Park
Ron Provencio
I don't recommend this dentist for anyone. I took my daughter there for a check up. Dentist said she had abrasions and my insurance did not cover it. They said it would be 700 dollars to do fix the top teeth. So I made an appointment and when we got there, they said oh, now it's going to be 1000 dollars to fix the top. So I paid the 1000 dollars. After I paid the girl who does the financing told me, ok now you'll be paying payments. She said the payments were going to be 157 dollars every 27th of the month. And that the payments would be taken from my bank account. So I said ok and made our next appointment to fix the bottom teeth. When we arrived for our next appointment, they told us it's going to be another 1000 dollars to do the bottom. So I asked them if I paid the 1000 dollars to fix the top and they wanted another 1000 dollars to fix the bottom then that pays out all in full. So my question was to them was, if I'm paying it all in full then what are the monthly payments for???? They had no answer. I believe these people are con artists. Our first appointment was at 11:00 am. We did not leave until 4:00 pm. That's ridiculous. 1 of the girls that was cleaning my daughter's teeth told us she does not like working there and we should go to another dentist. Stay away from this dentist.
We apologize for the confusion and frustration regarding the costs and payment arrangements for your daughter's treatment. Thank you for your feedback, and we are committed to addressing these concerns to improve our service. Please contact our office directly so we can address your concerns and find a resolution.
West Coast Dental of Baldwin Park
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Baldwin Park
We apologize for any inconvenience you may have experienced. Please contact our office directly so we can address your concerns.
West Coast Dental of Baldwin Park
Thank you for your kind words about our staff and speedy service. We're thrilled to hear you had a positive experience.
West Coast Dental of Baldwin Park
Black Angel
First time there and as a lot have mentioned in their own personal reviews ….my gosh they do take a very long time! My appointment was at 1 o’clock and was seen at the time of my appointment but was out of there at 5! had to get dental work done for a broken tooth but my gosh that was definitely not a good experience. Seems like the dentist are always back and forth with their members. The dentist and employees were very nice though. Will be going back again soon hopefully i have a much better experience.
We apologize for the long duration of your visit and the inconvenience it caused. Thank you for your feedback, and we're glad to hear our team was nice; we'll work on improving our efficiency to enhance your future experiences.
West Coast Dental of Baldwin Park
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Baldwin Park
John Jongsma
Avoid paying the copayment at the office, tell them to mail you the bill. The amount they tell you is just an estimate and not the exact payment you need to make. They often give false information about what you are supposed to pay, and if you overpay, they do not refund the extra amount. Or they might send the refund to the wrong address to avoid paying you back. These people seem to be in dire need of money, and such businesses usually end up shutting down eventually (which is deserved).
We apologize for the billing issues and confusion you've experienced. Thank you for your feedback, and we are committed to improving our billing process and communication with patients.
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear that our knowledgeable doctors provided you with a patient experience at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Eduardo Moreno
Best dentistry I've ever been to. The receptionist was very kind and helpful and respectful made me feel welcome... The manager was kind, helpful and easy on the eyes SHEESH ...will definitely continue to get checked out here ?
Thank you for your kind words! We're happy to hear that our receptionist and manager made you feel welcome and provided you with a great experience at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear that our friendly and clean office made your visit enjoyable at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear that our staff and dentist provided you with a great experience at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear that our clean environment and wonderful staff made your visit enjoyable at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental of Baldwin Park
Steve Bruno
My experience with West Coast Dental of Baldwin Park was very rewarding. The staff and the dentist were very good and very helpful too.
Thank you for your kind words! We're happy to hear that our staff and dentist provided you with a rewarding experience at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
Randy Brewer
So efficient. Clean. Fast. Nice staff. I travel a bit to get there but it’s so worth it. Ortho is on point!
We're pleased you had a pleasant experience with our dental office. We appreciate you choosing West Coast Dental, and we look forward to serving you again for your dental needs.
West Coast Dental of Baldwin Park
Thank you for your kind words! We're happy to hear that our team provided you with great service at West Coast Dental Group of Baldwin Park. We look forward to seeing you again!
West Coast Dental of Baldwin Park
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
James Beaton
Great service, great results, overall a great experience. I highly recommend
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.
West Coast Dental of Baldwin Park
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
We're so glad you had a wonderful experience with us, and we look forward to continuing to provide exceptional service for all your future appointments. We look forward to seeing you again soon.
West Coast Dental of Baldwin Park
Joel Galindo
I'm not sure what happened to my old review of a year ago. As I was talking to my friend about this place. They lied that I had cavities and other issues. I took my paper work to another dentist and they said I had non of what was stated on the paper work.
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at info@westcoastdental.com.
West Coast Dental of Baldwin Park
Camilla
If I can rate this place 1 star I would, if anyone reading the comments do not come here! They do not care about patients only about your $$$
We are reaching out to you to say we hope all is well, and we're wondering if anyone from our team has reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at info@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Miguel Najarro
The service they say is not as they explain it to you, this dental clinic is rubbish. I, for one, do not recommend it. They are good at charging you nothing, but the service is terrible. I have never had such a horrible experience as the one I had. I hope people see this and do not go to those sleazy people. I don't understand how they still have clients.
Thank you for your feedback. We're pleased you had a positive experience at West Coast Dental! We appreciate your recommendation to friends and family. We look forward to serving you again, and we wish you continued dental health.
West Coast Dental of Baldwin Park
Thank you Benjamin for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental of Baldwin Park
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Baldwin Park
Thank you for your feedback as that is important to us. We are very surprised and at the same time sincerely sorry that any staff member that you dealt with was rude. We pride ourselves on our commitment to providing world-class customer service and anything less is unacceptable. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again soon.
West Coast Dental of Baldwin Park
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Vialthea David
I was a new patient, came in for a walk-in cleaning/routine check-up, and it was a wonderfully streamlined process! I never got the names of the ladies at reception, but they were quick & helpful. I saw Dr. Wassif — who was upfront/honest during our consultation, and never made me feel like I was being sold something I did not need. That being said, the reason for my review is to commend the experience I had with Cher, my dental hygienist. She was wonderfully compassionate, mindful of my being tongue-tied, and accommodated for my limitations due to my anatomy. On top of that, she took the time to explain their reasoning for different procedures & their costs, and gave me the opportunity to ask questions & choose the best care plan for myself. During a routine exam, the majority of your time is spent with the technician, and Cher made it so you didn’t feel like you were losing out on any experience. It’s hard to find a good dental office— given this experience, I will definitely be back.
Leon Chung
I brought my daughter in for a cleaning and discovered she has cavities. The dentist said she will be referred to another specialist elsewhere and cannot provide cleaning. Then the office manager came and said my daughter doesn't need to go to an outside specialist and can see their in house specialist on 6/15. It was very unprofessional to receive conflicting information AND my daughter wasn't unable to get her cleaning from the original appointment. It was a complete waste of time to take my daughter out of school and taking time off from my work to accomplish NOTHING! I've had several bad experiences in the past year and this was the last chance I was going to give to this office but I'm definitely taking the business elsewhere after yesterday's experience.
Hi, Leon, thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for this inconvenience. We take patient experience very seriously and would like to reach out so that we may offer assistance. If you could please email us at info@westcoastdental.com detailing your situation and information, we would value the opportunity to try and reconcile things. Once again, we apologize, and we hope to speak with you soon.
West Coast Dental of Baldwin Park
Rita Calzada
Bad customer service. No one to talk to for post op indications regarding my daughter's surgery. No one called us to check up on us as if nothing happened and alot did happen! My daughter said she was treated really bad by the Dental assistant during her surgery and they didn't care that they were hurting her even though my daughter let them know as they indicated to notify them if she was in pain to raise her hand and they had NO respect for it! Til this day she cannot open her jaw because it is very painful. Awful service. I called to ask questions and the office told me they were gone and had no answers for me. Til this day no one has called me back.
Albert Acosta
Front staff very rude and unprofessional. Explanation of work needed seemed exaggerated and excessively expensive. Felt like they cared more about what they can bill my insurance and myself, rather than what is best for my dental needs and health.
Hi, Albert, we deeply apologize to hear this was your experience with our office. We are actively working on ways to improve patient experience and would appreciate if you could share more of your experience with us. We urge you to send us an email at info@westcoastdental.com detailing your situation so that we may reach out and answer any question or address any concerns you may have. Thank you.
West Coast Dental of Baldwin Park
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again soon :)
West Coast Dental of Baldwin Park
Steven “Strength&Serenity”
Appointments don't mean anything. We had an 11am appointment, and it is now 11:34 as I am writing this review, and we still have not been seen, or called, or anything. People have work, people make other appointments in the day. The point of making an appointment, is to be seen At the APPOINTED TIME! The last time we came, "the doctor had an emergency", and everyone in the waiting room had to be rescheduled! Taking unpaid time off work for a dental appointment, only for it to be cancelled, and then you have to take another unpaid day off work! Go elsewhere!
I'm sorry to hear that you have had some issues at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.
West Coast Dental of Baldwin Park
Thank you Sylvia for taking the time to let us know how we did. Thank you for choosing West Coast Dental of Buena Park to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Baldwin Park
Mely Arteaga
First date, everything very good. Very friendly staff, good treatment from the doctors.
Thank you for sharing your experience, we look forward to continuing to provide you with exceptional service!
West Coast Dental of Baldwin Park
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again, we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Baldwin Park
TheLivingsteam
Good experience with them. They took care of my need. Easy payment plans.
Thank you for taking the time to let us know how we did. We're glad you had a positive experience with our team. Thank you for choosing West Coast Dental of Baldwin Park to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Baldwin Park
Lily Topete
Only after your money, rude employees especially the useless front desk b****
We are sorry to hear your experience was less than exceptional. If you need additional help or have any questions, we urge you to send us an email at info@westcoastdental.com. Thank you.
West Coast Dental of Baldwin Park
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Nery Rodriguez
Very good work, very good service, I feel more comfortable with my result
Thank you for taking the time to write your kind review! We are pleased to know that you are satisfied with our work and comfortable with the results. Our goal is always to provide excellent dental care and ensure our patients are comfortable and satisfied. We appreciate your trust and hope to see you again in the future.
West Coast Dental of Baldwin Park
jiahe yan
Please don't let your patient wait more than two hours again!!!! So disappointed
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Baldwin Park
Keoni
First time patient and they fit my son right in like he had a appointment ensuring my son got the best care possible. I've been to every dentist in Baldwin Park and wish I had known about them so I wouldn't have wasted my time at the mediocre dentist. They have top knotch pristine equipment. The staff is friendly and caring. The doctor has empathy for the patients and really likes his job. Go there if you're fearful like my son. He came out smiling...??
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental of Baldwin Park
Kye Esch
They were quick and efficient and so so kind. They helped me set up payment plan and figure out my next steps. Awesome people.
Sleiman Abdullah
$400 for medication to use during deep cleaning when $4 antibiotic would do the same think supposedly doctor recommended. $3300 for unnecessary bone graft not to mention evev a regular tooth extraction is called surgical tooth removal and charge more. When the doctor said in front of me and what they were charging for doesnt match. Avoid this place like the plague.
Diana Gonzales
The staff is friendly and efficient. The dentist is patient and gentle. We’ve had nothing but a great experience here!
Ricardo Ruiz
I got changed with over $2,000 DLS I call my insurance and they say they charged too much
Ayis Jones
Lack of communication. Didn't get any real service. Dr was passive non communicative. Came with pain nothing was done but x-rays. Wisdom tooth was in severe pain Dr barely wanted to clean it nor did they prescribe medication for pain .
Maria Paredes
This is my first time at this dentists. All the stuff that talked to me, were nice and explained what it was going to be done today. Great customer skill. I will bring my kids here. Thank you for your service.
Elizabeth Simental
Horrible experience I went in for one thing and the doctor didn’t even listen to me
David Justiniani
Very professional very nice people and very comfortable very clean very organized and again the dentist and his assistance were very professional and I felt very comfortable there very positive thank you so much and God bless you
Josie Reyes
My husband is not one to go to the dentist because of previous experiences but going WCD was one of the best experience he’s had….. the staff were courteous they made him feel comfortable….the doctor came in and spoke to him, up front not being around the bush… and also courteous, made him feel comfortable…also spoke to an financial assistant, talked about the different options that he can get. Very informative… husband is looking forward for the next visit.HAPPY SPOUSE, HAPPY HOUSE!!!!!
Bob Loblaw
My original post was deleted and all the settings five stars were given in my name, I would never give this location five stars! They are scam artists and take advantage of people that don't speak English. Dislocation needs to be shut down immediately!
HECTOR LUIS TARIN JR
I was expecting the usual lines from a dentist, so I come in defence.didnt have to. The whole place was like my kingdom.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Baldwin Park
Samuel Romo
Unfortunately I’m one of those people that wait till the last minute when it comes to visiting a Dentist. I was in so much pain from a broken tooth. So I ended up setting up an appointment. Dr Wassif was awesome he was able to see how nervous I was, And kindly said don’t worry about it with the technology and equipment we have you won’t feel a thing. He was right for the most part, I didn’t feel pain! He was able to extract the broken tooth and do a deep cleaning. I hate deep cleanings I use to go to Dr Maos office and I would be in pain for two weeks. With Dr Wassif he’s not so aggressive and he gets the job done. His assistant Jasmine was awesome! She made me feel like everything was going to be ok. Jasmine is a sweet heart that’s for sure, and she works real good with Dr Wassif they make an awesome team! I Highly recommend Dr Wassif and Jasmine! Thank you West Coast Dental! I’m feeling a lot better thanks to you guys!
Tiari Mateo
Staff are very rude! Its does not matter whether or not you have an appointment. The waiting room is so crowded that there are pople sitting on the floor. You are sure to be waiting in the over crowded waiting room for over an hour. I had an appointment and they rescheduled my appointment 3 times. They are unorganized and very rude. They can cancel an appointment last minute but they want to charge you $25 for every time you miss an appointmet. Blows my mind.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Thank you Vanessa for taking the time to let us know how we did. We appreciate you for choosing West Coast Dental of Baldwin Park to fulfill your dental needs. We hope you have a great day!
West Coast Dental of Baldwin Park
Rodelio Zozobrado
Highly recommended and very good very kind and amazing people thank you! Westcoast dental .✨??✨
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental of Baldwin Park
Susana Guevara
I do not recommend this place. They charged me $1150 for a service that my dental insurance covered. It has been 3 months and they have not given me any response.
We're reaching out to say we hope everything is going well and wonder if anyone on our team has reached out to assist with your concerns. If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so we can help resolve this issue. We appreciate your patience during this time.
West Coast Dental of Baldwin Park
We are reaching out to you to say we hope all is well, and were wondering if anyone from our team had reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
We're reaching out to say we hope everything is going well and wonder if anyone on our team has reached out to assist with your concerns. If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so we can help resolve this issue. We appreciate your patience during this time.
West Coast Dental of Baldwin Park
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Diego domingo
They are scam artist. They are good at waste people's time.I have active dental HMO insurance. But They were asking me $1500 for crown where other dental office was asking $300 for same service. I would not recommend this dental office to nobody.
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Stephanie Juarez
Took way to long, very inconsiderate,didn't even do anything the almost 2 hours I was there ..the worst experience with a dentist ...never goin back ..I will never recommend
Krysta Isabella Cerrato Salgado
highly recommended. The best doctors are there... Very good care ❤️
Pulido Miguel
Terrible service I was very specific in the emergency service I needed I was affirm on several occasions before the consultation that they would be able help same-day. that did not happen I paid for nothing. I ended up going somewhere else where they where able to help me. I will yelp about terrible service
Francine Barrera
Their being sued. Its for a reason. They don't care about their employees, if they don't care for their own employees, they don't care about their clients period.
Savage Prez
Made my appointment for 11 and wasnt even attended until past 12 then still waiting inside for about 30 minutes for something that took 5 minutes.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Baldwin Park
Maria torres
My appointment was at 10:30 am I did not get called in until 12 pm and did not provide the services I was scheduled for. The receptionist was very rude. They called my daughter a liar. Just bad service from everyone in that office. I am honestly only staying there to finish my daughters treatment because I already paid for it. I will never go back after treatment
erick tapia
Got my surgery canceled 2 times. They didn't give me a call ahead of time and told me once I was already here. The third time I came, they tried to cancel again after I waited 2 hours in the waiting room.This place has no consideration for my time and the team is super disorganized. They all told me different reasons for why it was canceled last time. Update: it got canceled a third time after waiting another 2 hours. I was writing this review while i thought i was finally going to get taken care of. Apparently my insurance made a mistake but with all of these mess ups, it makes me wonder. The office is somewhat responsible for not realizing this earlier instead of making me wait over 2 hours and missing a class.
Lina Almaraz
Ridiculous amount of wait time. Waited 2 hours and only to get nothing done.i wasn’t the only one I heard like 3 people get mad on the same day. Decided to give them another chance and second time we went the same thing happened so I’m never going back . Manager doesn’t even own up to mistakes she just walks away. I told her how the dentist was rude to my 7 year old daughter and never did she apologize she just said, “oh”. Really unorganized and unprofessional at Baldwin park
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Jeane Pangilinan
Everytime I went here it always took awhile, like today I’ve waiting for 1 and half hour. Pls improve ur service.
Oscar Sanchez
Well. Really bad experience. I WOULD NOT RECOMMEND IT TO NOBODY. The waiting there is TOOO long. My son supposed to have he’s braces on for two years and he ended up having them four years. And at the end he’s teeth are not evenly straight. BAD, BAD EXPERIENCE. HORRIBLE DOCTORS.
Erika Galvan
This dental office is awful. My daughter sees the Ortho here. They’ll have changed her appointment twice since Oct of 2021 without notifying us until we've arrived at the office. When she is seen for an appointment, we have to wait over 2 hours in the waiting room even though we were on time because they booked 4 appointments simultaneously. She has had a loose bracket for over a month. We had to wait 3 weeks for an appointment, and on her appointment date, they canceled her appointment without letting us know. The front desk then gives her another appointment 3 weeks out. Un expectable. This is a negligent office, and I will transfer my daughter's care to a different Ortho.
Christa Perez
I got a root canal and crown and the replacement dentist didn’t even put my crown in correctly so I had to go back again to get it surgically removed and replaced. Just for this one simple procedure I went in 5 times! That’s 5 days of work missed. Wait times are long, way to long! You guys schedule too many patients and don’t have enough rooms/ X-ray technicians. Disorganized and not very knowledgeable if your dentist can’t even do a crown right! 100% DO NOT RECOMMEND!!
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Baldwin Park
Darline Olguin
You guys came communicate with the paitents that are waiting for over two hours. Ridiculous. No paitents should be waiting two hours in the first place there’s no excuse.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Baldwin Park
Sandra Rodriguez
Fake advertising. They have poster that they will deduct the amount of the braces treatment. Ones your about to pay thinking it will be deducted they don’t. I asked for a refund and until this time I have not heard back. Plus wait time here is INSANE. Like come check in and leave for an hour or 2 you won’t get called in. They ALWAYS OVERBOOK PATIENTS. Not to mention they have canceled my general appointment 3 times. And I get notified the day of probably 1 hour ahead.
Rosa Nila
nice and clean but they ain't legit. Doctors are good to tell u ur teeth ain't good when they are. They like to train by extracting teeth for practice. They did my 18 year daughter wrong with one of her molars it was extracted when there was no need to. Be very careful when coming to this place. Be AWARE!!!
Thank you for your review Rosa, we are happy that you and your family feel calm and relaxed with us. It definitely makes your experience at the dental office more pleasant. Thank you for trusting us with your beautiful teeth! West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Isaac Montellano
Expect to wait an hour after your appointment time. Always backed up and never on time. I've been getting seen here for almost 5 years and this place has changed drastically since the management changed. Always late.
miranda montenegro
I echo the same $450 magical number this office comes up with. The cost for ONE TOOTH EXTRACTION should not be $450 WITH INSURANCE. This place is a scam and I urge people to look into the financial corruption of this office.
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Eric Carlson
It was a long wait for service. Service was, however, excellent and the procedure took less time than previous extractions.
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental of Baldwin Park
Luis Lopez
Not a functional location. They dont know what they are Doing they schedule you to come in for small reasons. Had me miss work days and when I showed up I wasnt fully scheduled. How hard is it to mess up a referral three times.
Damien B
The staff is great and friendly,especially the front desk,Brenda in finance gave special attention to correcting financial billing and appt scheduling, it will take getting adjusted to dentures.
Beatriz Garcia
Friendly staff. Great service. Went in recently for second part of my deep cleaning. Next day no pain. First part did have sensitivity for several days.
Miriam Belinda Bêrnabê
I was extremely disappointed with the service that they provided for me or better yet did not provide me with. I made 2 Apt it was confirmed. I spoke to the receptionist several times about my issues about my appointments. The 1st apt I re scheduled the 2nd appointment I came in just to be informed. That I was at the wrong office. That my insurance had me assigned to another office. Not to mention my apt was at 8am on a Saturday. I'm very disappointed with the customer service .They just dont seem to care
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental of Baldwin Park
Yvette Medina
My first time here and I was a new patient, my appointment was for 12:30, arrived 20 minutes early to fill out paperwork and when I was finally seen around an HOUR later I had X-rays and teeth polished but the dentist saw me basically for 2 minutes. They then told me that I needed to wisdom teeth extracted, mainly because I wanted braces and recommended me to get them removed so I scheduled a consultation. When I go there for my consultation, they then told me that I NEED to take my wisdom teeth out even though I have no pain and said that I would start feeling pain soon. They pressured me by asking how I would like to pay and that the procedure would be $1,500?!? I asked them to reschedule but they were persistent to make me schedule an appointment, I told them to give me time and basically insinuated that I need to get them out and pressured me to schedule the appointment. I finally said that I would give them a call and left, and changed dentists!
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Baldwin Park
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Bryon Bee
It seems they have found a loophole regarding what medi-cal covers and doesn't cover. I went in last November with full x-rays and a pain in my tooth. I never heard back from them at all regarding my teeth. 2 weeks ago, I cracked my back molar. I went in Tuesday, the 13of April, 2021, to deal with this extreme pain. I was never told my tooth was infected by the doctor at all! It wasn't until I had to talk to the financial advisor, that she had to go leave her office and talk to the doctor, because she feels there must be some kind of infection. So she comes back in and says oh you have a really bad infection, you're going to need a bone graft and medical doesn't cover that. That'll cost you $450. So because I did not want to do the bone graft and only wanted to pull the tooth, now I have to wait a whole another month for the oral surgeon to come in, just because I didn't want to pay the $450. They scammed my wife out of the same thing and they'll scam you too if you come here. I was sitting in the waiting room, and there was a woman fortunate enough to have her daughter there to ask questions because she didn't speak English. Her magical number was $450 also that medical didn't cover. Something needs to be done with this financial director there, this is ridiculous and unethical.
Hi, Byron. We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Cecilia Arellano
If I could I would not even click on the star. Worst place ever. Went in there with pain filling fell..went for help all they care is about the money not to help. Was there for 4 hrs and nothing was done..over crowded with apointments!! Dont go there!!
We deeply apologize for the experience you had in our office, Cecilia. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Nate Coleman
Took my 3 year old daughter for her first dentist appointment yesterday. We sat waiting in the dental chair for 2 hours. My poor 3 year old was getting restless being stuck in the chair on my lap for so long. Nobody ever came to say we will be with you or anything. After 2 hours we just walked out and left. I know I’m not the only person who has a life and things to do. If you schedule a customer for a specific time then take care of them at that time! Worst experience I’ve ever had anywhere. Wish I could give 0 stars. I will definitely be spending my money elsewhere.
Thank you for your feedback, Nate. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental of Baldwin Park
Hi, Laura. We regret to hear you had a negative experience in our office, and we truly hope you consider giving us another chance in the future.
West Coast Dental of Baldwin Park
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Ignacio Lopez
My insurance on the network but they had no info about my insurance they were on my list for providers.
Hi, Ignacio. We apologize for this experience you had. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Gina
I really don't know why they schedule appointments because I still waited for 45 minutes and I was 20 minutes early.
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental of Baldwin Park
Hi, Cynthia! Thank you for your recommendation of our office! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental of Baldwin Park
Judy F Coronado
I had a little piece of filling fall out & I went in for the first time for the dentist to just clean it & refill it, but no he wanted to do a root canal & put in a crown that would coast me a little over $2000. dollars, so I ask the girl to ask the doc if he could just refill it , but she don't even want to ask him. I was very unsatisfied with the service. I'm going some where else. I got too say thou that doc was very nice. But that girl was not perfetional at all.
Hi, Judy. We thank you for your feedback. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental of Baldwin Park
Kat Solo
They where ok but the doctor don’t explain nothing before the procedure. The part I didn’t like is they don’t even help you after removing the wisdom tooth that was super bad from the staff. They don’t even explain nothing clear no extra goss.. overall no I wouldn’t recommend this place.
LP 27
My teeth feel so much better! Everyone at West Coast Dental are nice and caring! What a great way to start the New Year!
Juan Romero
So far they done a good job. The dentist is awesome, but they’re not organized. Like what’s the point of making an appointment if they’re not gonna see you at that specific time. They’ll see you one hour later. Sometimes they’ll call you that you have an appointment, but don’t even tell you for what and when you go it was something that already has been done. It happens to me once that I got my wisdom teeth removed and then a month later they called me I have another appointment, but they didn’t know for what, so I went and it was for my wisdom teeth removal, which it was already been done. Like I woke up really early for nothing.I will give them 5 starts if they were more organized.
We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect with us and send us an email at feedback@westcoastdental.com
West Coast Dental of Baldwin Park
lilliana montoya
2 hours behind on appointments and you don't have your correct materials. Real desapointe
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office.
West Coast Dental of Baldwin Park
Isaiah “IzzytheHizzy” Agboh
Very good bedside manner. I know people worry about what the dentist might say about their teeth. The dentist here is kind yet honest. I never felt disrespected when I was there.
Maria de Los Angeles Aguirre
Staff is nice. Wait times are bad even if you have any appointment. They over schedule appointments. Prices are a bit to high.
Xiomara Chavez
I don't recommend it. You see, it's a very bad experience. They told me that my doctor was suspended. I had to pay for all the treatment. You see, I had to call to see what was happening. They told me that everything was fine. You should be careful with those treatments at another dentist. If I attended
We apologize if our team was unable to reach you regarding your payment plans or insurance coverage. We have an insurance coordinator on staff who would be more than happy to speak with you to resolve any financial issues or questions you may have. Please contact us at feedback@westcoastdental.com so we can provide further assistance. Thank you for your patience.
West Coast Dental of Baldwin Park
Vanessa marie
The staff was courteous and informative. The dentist let me know everything that needed to be done and was very detailed. Great experience over all.
Thank you so much for rating us, Jose. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Lee T
I do not recommend this office. I've had bad experiences one after another and honestly, still my issues have not been resolved. Please safe yourself the headache and the ridiculous long wait times for appts and find another office.
Hi, Lee. We have passed your review along to our office manager, and we will be contacting you shortly. We want to help resolve any issues you might still have with us. Thank you for being patient.
West Coast Dental of Baldwin Park
JULIE LOPEZ
Annie was amazing with my son he has autism sensory processing disorder as well as auditory processing disorder he was nervous But she made taking his exrays fun and not as stressful as I thought it would be she's amazing.
Hi, Julie. Thank you for your kind words about our team. We truly appreciate this and are honored you chose us to take care of all your dental needs. We are so happy to hear we were able to make your son feel safe and comfortable while under our care. We look forward to seeing him and you again very soon :)
West Coast Dental of Baldwin Park
Gabriela Flores (Gabby)
Clean, all very friendly staff, welcoming for new patients. Would reccomend to friends and family.
Thank you for your nice review, Gabby!
West Coast Dental of Baldwin Park
Isaac Alisma
I came in for a consultation. The Staff were nice. Social Distancing is being followed pretty well. I didn't wait long. Only reason I didn't give it 5 stars is the surrounding location and some confusion for my appt.
David G. - The Wall
I was not going to post, but they kept emailing me to do so. The problem with this office is Customer Service. We had a quick check orthodontics appointment at 12:00. Due to COVID, we had to wait outside, which I was totally fine with. They never gave anyone any estimate, never peeked outside to at least acknowledge our discomfort and assure us we will be taken care of. We were not seen until 01:38, and out at 01:45... If any staff came outside, they walked nervously past us hoping to not make eye contact as everyone was on high stress. This office has never learned that good customer service can relieve the tension customers can feel in these situations. I have addressed and complained to the manager and Corporate, but no change.
Veronica Ruiz
I will give the back staff and the I guess financial management 5 stars, the front receptionist is not welcoming and is as dry as beef jerky. I tried to strike up a small conversation with her and she was not very nice. Other than that, I do like this place and will not let her get in my way.
Claudia Candia
I highly recommend them. They gave me an appointment right away and when i got there i didn't have to wait. Great people great service!
Charles Navarro Jr
Awesome staff with awesome services. Annual cleaning completed today without a glitch. A all procedures were exppained and then professionally completed. Everything was clean and my safety wad a priority to everyone on the staff. Will continue to return as long as I am treated like today.
Daniel Arevalo
I need help getting my tooth fix. I'm still in the process on getting my root canal remove. I'm glad that this Western Dental has provided medical treatment for my Toothache. Thanks you
Hi, Daniel. We are West Coast Dental, as Western Dental is a different dental service from ours. Regardless, it is our pleasure to take care of your dental needs. We hope to see you soon!
West Coast Dental of Baldwin Park
Thank you for the 5 star rating, Dioselin!
West Coast Dental of Baldwin Park
Zumukey Rodriguez
I loved this place! Good hygiene, the staff and orthodontist where all very friendly and attentive to my needs and my daughter really loved this place as well! Thank you West Coast Dental Staff! Our visit exceeded our expectations!
Hi, Zumukey! We are so happy to hear that we exceeded your expectations. We always appreciate patients taking time out to write us a review. Your review will also help others when searching for a dentist in the City. Thank you and see you at your next check up! :)
West Coast Dental of Baldwin Park
Thank you for the 5 star rating, Mark!
West Coast Dental of Baldwin Park
Carmen wry thg
They were very patient and kind. Explained everything they were doing and what they were going to do. They also listened to everything I had to say. Thoroughly answered all my questions. I was very happy with them. Thank you.
adriana serrano
I will admit that even with an appointment I still do wait a long time in the waiting room before being seen so make sure you always have extra time to be there but Dr.Gustavo is amazing and extremely kind with you and always helps me when needed. Annie (not sure if I’m correct in her name or spelling) is also amazing. So so kind, thoughtful, supportive and gentle with you, always has my best interest.
Andrea Gonzalez
Had an appointment for my son at 4 and I’m just leaving when all he got was xrays and a cleaning ? almost 2.5 hours
![Elisa Riosl2wo]pope the the first Qppooao](https://lh3.googleusercontent.com/a-/ALV-UjWBwHhGO4THIKvheq7sqgfqBBqAayv-htTjL1LRosKgmsQZYG0=s120-c-rp-mo-br100)
Thank you so much for rating us, Lisa. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Raquel. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Lucien Lu
Expecting one hour waiting time after your scheduled appointment time. Friendly staff, but not so professional assistants ( didn’t sanitized the tool before put in patient’s mouth) There’s still a lot to improve.
Miguel Navarrete
I arrived 40 minutes before my appointment which was at 10am. And it was 10:40 am and they still hadn't called me for any help or to assist me.
T H
I am very satisfied with the care. They are very patient. And the entire staff is very friendly.
Thank you so much for rating us, Lilian. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Yisel Santos
Waiting for your actual appointment time is always more than 30 minutes. They switch out Orthodontist all the time so you never see the same one for a period of 6 months. With that being said, everytime we see a new dentist its always more time with braces and more work. My son is going on 5 years with braces. Ridiculous not happy at all
Thank you so much for rating us, Sonia. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Eliana Samaniego
Went in there thinking I would be able to get help on getting treatment done but were not very helpful in giving me any options as far as payment plans go, I couldn’t even get a cleaning done...I will say I left pretty disappointed.
Thank you for bringing this to our attention Eliana. We are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Alma Huerta Vega
Great Dentist and staff helped with the dental issue. Will be returning and referring West coast dental to my family and friends. I am thankful I called the number for emergency dentist and was refer to this Dentist.?
Dear Alma, we are glad you found us as well as it’s a pleasure to work with patients such as yourself. Thanks for taking the time to write a review. Smiles, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Edith Huerta
Writing this review for Eddie specifically, he was so nice and helpful. I was having a couple issues with the days of my appointments and he was able to work with my schedule and set a day that worked best for me. He deserves a raise for the hard work he does!
Erika Sanchez
I have been coming to this dentist office for a few years now but today's appointment knocked it out of the ball park for me and my kids. From the assistants to the dentist, everyone was very helpful and welcoming. Kuddos to Brian who took the time to talk to my kids and really explain the importance about brushing and flossing their teeth. He was great! I would have given it a 5 starts but I brought it down a point just because we were there longer than I would have liked. They were quick at getting my kids xrayed but the transition from regular dentist to consultation with the orthodontist who was also wonderful was a bit long. All in all we were there about 2 hours, 2 kids, 2 cleanings and what not. We really enjoyed our experience there today and hope that every visit is as good if not better than today.
Nataly Pugh
Not happy with this place at all. After i get my wisdom teeth extracted Im never going back.
Corina Ramirez
From the appointment desk to the awesome assistant Annie. My experience was fantastic. Annie took the time and care to comfort both myself and my Mama. Who is in a wheelchair and very scared of the dentist. She took such good care of us I can't say enough to thank you. Awesome customer service. The Dentist took the time to explain everything. So glad I chose west coast dental. Thank you!
Thank you so much for rating us, Cindy. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Stephanie Tovar
They made my babies feel comfortable! I took my babies too two dentist before them they didn’t like it. I brought them here they loved it! My kids loved how the Interact with them , and get to know them before they do anything. Maria in the front was really sweet and helpful. She answer all my questions. The doctor was also really sweet to my kids! I love how she talks to them and makes them feel at home. I would Recommend to anyone who’s looking for a dentist
mss. lares
Anny ( a short asian lady with glasses ❤️ ) she WAS THE ONLY ONE out of her 3 appts and 10 trys at the xray machine to get my daughter to get xrays in her first try . My daughter is autistic and she has a hard time with being told what to do . She is wonderful with listening and getting down to kids levels . SHE HAD HER WAY :) and made it happen !! she made her do the xray (yes it was longer than normal but it was something ill never forget ) which im still so ecstatic about !! It was amazing . She was amazing . 10 out of 10 she knows what it takes when ur child just need more help getting to do regular appt check ups ??? She was amazing sincerely, Happy Autism Mama Plz ask for her help you will be happy you did ??❤️
Dear Ms. Lares, thank you for the feedback. We are glad Anny has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. Smiles, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Chris Villalta
Service on the phone and in person was great ! My nurse Annie was outstanding and very professional, every time I come in for a visit , she knows how to keep me calm from getting nervous with my procedures . Doctor is very professional and front desk Maria very courteous! I drive from Palm Spring and it’s so worth it !
Thank you for the very kind words Chris! We are happy you have had a positive experience with us and I'm glad to hear your concerns and worries have been addressed. We truly care about each and every one of our patients and it's nice to be acknowledged, so thank you again!! See you soon :) Smiles, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
April A
The wait is way too long and they are always change the date of appts!! So annoying!
We appreciate your feedback. We apologize that you had to wait when you came into our office. It is absolutely not acceptable to wait for your booked appointment without being told what was going on. It is our policy to keep our patients informed about any wait times and give you the options. Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Martha Tenorio
The wait was ridiculous I was there for two hours and was never seen. I arrived before it even opened I was the third person on the list and people who got there way after got their work done left while I was still sitting there so I got tired of waiting and left. Very unprofessional
Hello Martha and thank you for taking the time to bring this issue to our attention. On behalf of the office we would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future. Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for your kind words, Joshua. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Rosie. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Edwin. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Ernie MORALES
I really like this office,friendly, professional staff,the Dentist did a good job on my crowns and bridge,with the dental assistance,thanks to all
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Jacqueline Evans
My hygienist is amazing and so good at what she does! I leave happy every time.
Thank you so much for your kind words, Jacqueline. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Cecilia. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
David Lemus
Extremely courteous and professional... Give you more than 1 option to choose from and works out a detailed plan based on your needs with full explanations.
Myra Salazar
If i could give a negative 3 star I would. I don’t think this dental ofc truly knows the meaning of great service. they are just after your money and make you wait for a long time to get what you wish they would give you. I had booked a check up and cleaning appt 3 wks in advance for a Saturday 9am appt for my 7 yr old son and my husband. It was Saturday morning folks so we all woke up late. My husband and son skipped bfast so they won’t be late for their 9am appt. 12:00 pm had past and they were still not home so I called my husband. I got furious when he mentioned he was still on the chair waiting to be finished but my son was already done. I mean, 3 hours and they are still not done? That’s f***ing insane! I furiously called and talked to 2 people (lady in the front and the manager) in their ofc. I got more upset when at the end of the conversation they told me to directly call the corporate ofc if I have complains. WTF! This just means this manager can’t even handle all the appointments they make and she can’t do what is right for this office to make sure the patients doesn’t wait that long. I hanged up on the manager coz she can’t fool me. My son hasn’t eaten breakfast and don’t tell me he would miss his lunch too. My husband came home at 12:30pm and told me THEY had to come back the following week. He mentioned “they” so that means including my son. What?! Before I answer why, I just need to say the ofc had only 1 dentist in their that’s why it took them so long. Grrrr! Thisnis why we make appts. right so the ifc could tell how many dentists they need. Duh! Going, the reason THEY need to go back is Because first, they haven’t started anything in his teeth, only x ray was done. Second, they only did cleaning and not polishing yet to my son’s teeth. Wow! that took 3.5 hrs!!! On top of that, he had to PREpay $150 out of his own pocket for a cleaning to remove plaque. This type of cleaning is in between regular and deep cleaning in which both by the way are covered by our insurance. but with this other kind of cleaning they were suggesting, it is not covered by our insurance so we have to pay outnof our own pocket. I was dumbfounded when I heard this. Not sure if my husband wasn't thinking well enough to book another appt and to prepay them. (that’s a different issue). ***. If you are still a patient or planning to come here, I beg of you to go find another dental office. the one that has a better rating too. Shorter waiting too. This is a corporate structured type of office that only wants your money. STAY AWAY FROM THIS DENTAL OFFICE! After their next appt (which is tomorrow), we are definitely not coming back. And don’t you ever do something wrong in their teeth!
Diana Rodriguez
Worst dentist ever. They “lost” my charts. It’s takes forever to get a next appointment. The dentist and hygienist are so rude as well as the front desk receptionist. My braces are supposed to be off this July and now they are breaching my contract.
Rose Lee
The staff was very friendly n were efficient. Dr Nunes was very professional and was willing to answer any questions I had. She was not pushy on what needed to be done. She was very fast n I didn’t even fill the shots. The only negative was the wait time.
Dear Rose, thank you for taking the time to provide your feedback with the Yelp community. We always love to learn more about experiences and how we can improve. We look forward to seeing you and your family again soon! Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Pastor Luis Gonsalez
YES IT WAS AWESOME I DIDN'T FEEL NO PAIN AT ALL, I JUST HOPE THE BLEEDING WOULD STOP... THANK YOU CAN'T WAIT FOR ALL THIS TO BE DONE. YOU ALL HAVE A BLESSED WEEKEND...SO BE BLESSED AND BE A BLESSING...
Aime Benitez
Ridculous service They said my mom needed a root canal. After paying for the crown they were unable to finish the root canal they were suppose to find a endodontist to finish the work. Unable to get a response from them in how long it will take to find one. They will not return any phone calls back so I can get an update stating that there system was down and they couldn't make any phone calls out yet they can receive incoming calls. Doesn't make sense at all. And I even told them that. I called them 3 times in a week and they could have mentioned that they were having problems. Instead they just kept saying the person I needed to speak to is away from her desk she will call you back later. So basically after receiving the $ I am now waiting for them to finish the job. I went a week ago 4/13/19 and they said it could take til a month to find an endodontist.. It is now 5/20 and I have yet to receive our refund. You are very quick to take the money but not good enough to return the refund.
Thank you for providing your feedback and letting us know about this issue, Aime. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will handle that issue on our end. It is our priority to ensure every patient leaves with a smile. Sincerely, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Claudia. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Maria Aguirre
Today I actually waiting a decent amount of time. Normally wait time is at least 2 hours before being called into a room. The orthodontist has too many patients.
Autumn Hawkins
I asked would it hurt and he said only the shot. And afterwards he said never lied to you. And he was right. No pain. Except for the shot. I got through it though. It’s not as bad as I imagined. Thank you.
pamela birosak
The staff was very friendly The dentist was awesome. I've never felt more at ease when it comes to dental work. Great work! I plan to go back here for future visits.
Pamela, we're glad you had a great experience at our practice. And we always appreciate patients taking time out to write us a review.... see you soon. -West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Shirley. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Ivonne. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for your kind words, Erika. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Ricardo. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Thank you so much for rating us, Sonya. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
David Rodriguez
Today 4/3/19 I walked in to pay for my replacement retainer which I accidently sat on last week. I signed in and had a seat. I noticed the receptionist didn’t’ have a name tag. As I waited to be called in I walked over to the desk and asked a doctor if she thought my teeth would shift during the waiting period since it would take 2 weeks for my replacement retainer to be ready for pickup. She stated they shouldn’t shift since my braces have already been off for about 2 years. I explained to her how in the beginning when my retainers where ordered the first time around my teeth shifted noticeably due to the staff member taking inaccurate impressions of my top teeth. I really wanted to avoid that from happening again. The last time that happened I had to pay them $500 extra dollars to put the braces back on until my teeth became straight again. They called this an extended treatment, but anyways let’s fast forward to my visit today 4/3/19. I was called in from the waiting room and was given an assigned dental chair to sit on. After waiting a couple of minutes one of the staff members stopped by and really didn’t know what exactly I was there for. Once she asked around and actually read the work order she went over to another room to prepare the pudding they use to get your teeth impressions. Keep in mind nobody so far has introduced themselves, not even the orthodontist. When the lady came back she stuffed the gel in my mouth without warning or instruction. I’ve done this before, but for a new patient setting the expectation of what you will be experiencing during this phase would really help keep your cool and not feel like you’re being suffocated. This staff member walked away and came back about a minute later to pull out the pudding from my mouth. She then called the orthodontist and asked if she wanted to come over and check out the impressions, sadly the orthodontist reply was “no”. The staff member then said, I was finished and that I could go rinse my mouth. The customer experience at this location has really gone down. I’m using this platform to share areas I believe they can improve on. Receptionist She plays a major role in this operation. As the receptionist you have the power to make a guests feel welcome. You’re the first person who comes in contact with the clients which means you’re the face of the business/brand. Your attitude and overall demeanor can cause the business to lose lots of money. I asked the receptionist if she would print out an itemized receipt of what I was paying for. She completely forgot to print this receipt, so before I left the office I did had to remind her about the request I had made earlier. Also, when booking clients for their next appointment it would be nice if you take an extra 30 seconds to share the slots that are avaible for the next visit versus just telling your clients when their next appointment will be. Orthodontist We interacted several times. You made me feel like I was just another number. You didn’t take a moment to introduce yourself. When your staff member asked you if you wanted to check my impressions your answer was “no”. This really bothered me since I took the time to inform you about my previous experience in how the last time around my impressions were inaccurate and that this was a big concern for me. I truly understand you have many clients to tend to, but one thing that really kept me coming back to this office is the warm memorable interaction I had with the previous orthodontists. As you recall I asked you for your name at the very end. Don’t be an educated stranger. Be the orthodontist patients recommend. People come to you for a solution. You’re assistants see you as a leader. Dr. Susan Bae I hope this review sparks a conversation that reaches corporate, so that positive changes can be implemented and put into daily practice.
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (626) 430-9171 and we'd be happy to help you out. Cheers, West Coast Dental of Baldwin Park
West Coast Dental of Baldwin Park
Jacqueline Alvarez
Staff is very calm and caring. They assisted my mother, who is elderly. She couldn't have found any other dental location that was so attentive and sweet natured as the staff here. Her comfort was their main concern. She had two teeth pulled. And is doing well. Thank you Western Dental of Baldwin Park. They are located at corner of Ramona Blvd and La Rica Ave in Baldwin Park. UPDATE: my mom passed 4 wks later. She should have consulted with her medical doctor before any dental procedures. For seniors check with medical doctor first before any dental work. I don't care what the dentist says. That's what our mistake was. My mom's lil body got too stressed from the dental procedure. I asked for a periodontal to see my mom they said it wasn't needed. Like hell...look now. She is gone.
Richard Ybarra SR
This has to be one of the worst places ever. I found it funny that every kid that went in there was told the same as my kid. They need brace's, and bite plate etc, etc... I finally ended up going to another dentist because one dentist said his braces can come off and one said in 6months...in my case I think they just wanted to milk my insurance. Go somewhere else cause these guys are a joke
Marlene f
Terrible service!!!!!! Be careful when attending CAREFUL!!!!!!!! I DO NOT RECOMMEND IT...
What Star?
I’ve been a patient of Dr. Lee who works for West Coast Dental for about a year now. Today I came in for my retainer adjustment. Unfortunately, I was seen by a random doctor. This doctor did not bother to introduce himself. Personally I find it very uncomfortable to have a total stranger pull a retainer out of my mouth. I told him how my two teeth were being pushed out. In a dry tone he said he could do nothing about it. Already feeling skeptical about this new guy I asked him why have my visits been scheduled out so far and what happened to my previous doctor? I waited for his reply, and he said nothing. He just stared at me. I asked him if was going to answer my question. His reply was, “what question”? At this point I got off the chair and conveyed my experience with the manager at the desk. Dr. Chen is not fit for this field of work. My experience today was nothing pleasant.
Hi David, Thank you for taking the time to bring this to our attention. We're sorry to hear that you have had some issues during your last visit. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com
West Coast Dental of Baldwin Park
Anthony Yen
Came to this dentistry 2 years ago and the dentist, Dr. Amir Hematti, treated me indifferently and told more than 1 of my teeth were bad and needed treatment. Finance manager Mike then entered the room and told me that due to my teeth I would overall pay close to $7,500 for the treatments. I told him I could not afford it and he then informed me that they offer a "special" plan in which I could pay it all off within 3 years, costing around $300 - $400 per month. After hearing all this, I declined, went to a second dentist, and got another opinion. The dentist told me I only needed 2 root canals and it cost way less than what was offered at this West Coast Dental. From my experience as well as other reviews, I can see I'm not alone in my views for this dentistry. I definitely will not be returning here. They are lucky no one has even filed a lawsuit yet for any pain or financial distress that they may have caused, or to have even faced consequences for any lawsuit that may have been filed.
Hi Anthony, Thank you for taking the time to bring this to our attention. We apologize that you felt our doctors were maybe trying to up-sell you. Our doctors and staff really take pride in their professionalism and make patient care their priority.
West Coast Dental of Baldwin Park
Cindy Wong
This place is receiving two stars because the doctors/assistants were terrible, but the front desk people were unbelievably friendly and great. This was my first time here and I came in for a cleaning. The guy taking my x-rays asked me if I ever considered braces and I told him no because I honestly never did. My previous dentists never brought it up and I don't have terribly unaligned teeth. I brushed it off, but then when I finally sat down in the chair, two more people (one assistant and one hygienist) asked me again if I ever considered braces and I said no, and while their hands were in my mouth, they were talking passive-aggressive about my teeth to one another. Then the assistant told me, "well anyway, you have nice teeth, but they would look great if they were actually straight." What the hell? When the dentist finally looked at my teeth, he looked at the x-rays first and then said "wow, such happy teeth." I took it as a compliment and smiled and then he said, "they're such happy teeth because they're growing in every direction." I legitimately was about to stand up from my chair and walk out from there. What kind of dentistry is this? He filled out my form and before cleaning my teeth, the receptionist came in and told me what they had put me for. They said they were going to put in some fillings since I had some cavities (which the dentist didn't tell me about because I didn't know that I had cavities?), then I needed some sealants, and that they were going to get in contact with my insurance to see how much was covered for my cleaning. I asked how much the sealants were, and I was glad I did because the receptionist told me that it wasn't covered by my insurance and that it was going to cost me $200 then and there. I told them I didn't want it and she didn't fight me and just crossed it off the form. Again, the receptionist were the only nice people there. When I finished, the dentist walked off and the assistant was like "okay, done!" It was so abrupt, I didn't know what was happening. I asked her again, "oh, I'm done?" And she was nice and said yes. But that was it! They didn't tell me how long I was supposed to wait before eating or any after care procedures. I definitely won't be coming back here. They signed me up for stuff I didn't want, didn't tell me about things I needed to know, and all they did was made me feel terrible. They're in it for the money.
Ling Thu
waiting for one hour to check up, the dentist do not provide basis cleaning for your teeth, but charge the dental plan expensive check up so, I think he can still earn money in this way. I will never go to him again because he was trying to talk to me into expensive plan that he was interested and not listening to my concerned. Then I end up wasting two hours inside the office for nothing.
Brittany Hannaberry
The new orthodontist is super nice, funny, helpful, understanding and takes responsibility for his role in making sure you have a great smile. Staff are cool and down to earth as well.
Rosa Macias
This places is OK. Some staff are friendly and some aren't. When I first came to WCD I had bad experience with receptionist. Also witness bad customer service with manager speaking loudly to a patient in lobby. The wait is long.. 1hr waiting room and another in chair. With kiddos I once was there 4hrs. Doctors are good. High in price.. Braces where recommend got second opinion and where not needed.
Nhat Nguyen
Appointments mean nothing here. I waited for more than an hour, then get sit on chair for another hour.
Jeffrey Contreras
Great staff and friendly service! I would highly recommend this group of people for all of your dental problems! Jeff Contreras
Rocky Ramirez
Really great workers here, very friendly and easy to talk to! Made me feel comfortable and with any questions they were there to help!
Dennis Castillo
I love this place! if i have an extra thumb i would give three thumbs up.?
Diana Valdez
Simply stated: Don't come here. Ortho: Only available Monday's which they fail to mention when visiting and then you're locked in. Appointments are terrible. General: Be ready to wait 3 hours regardless of an appointment. Overall: Save your sanity. The staff varies wildly between unprofessional to really nice. The overall service is unbelievable, in an appalling way.
kathy Mccoy
Had the freaken horrified experience there I go to have a tooth taken out and as they were taking the tooth out they freaken took a cunk of my other tooth out with it so I told them what they did and they denied it by telling me this OH IT WAS ALREADY LIKE THAT WHEN YOU CAN IN
LoAnne Ta
I had to waited 2 hours in the lobby and I had to waited additional 50 minutes in the chair. However, the actual work only took 10 minutes. When I complained to the girls in the front desk, they said "next time, I have to wait another hour". Instead of apologize for keeping me waiting, they were being very rude. Another word their customer service is terrible and also their price is expensive. Overall, I don't recommend going there to get your dental work.
Fernando Del Moral
All very professional and attentive and the doctor was very compassionate as well as fast and efficient service.
Edna Zuberia
My appt was for 1pm and I didn't get called in until 248pm to be seated on the chair then I still waited another 52 mins until I seen the dentist and finally start to work on me. I simply came in for a crown and it felt like forever ! When I complained to the front desk all they said was they're short on staff. I understand that but at least inform people don't wait to 2 hrs until someone complains. Very poor service, make sure it's your day off and don't have any plans for the day. I didn't leave the facility until 351pm
Jose Torres
If you come in when the specialist in be prepared to wait 2 to 3hr for a cleaning
Addy Fermin
Wow, I was surprised by the attention at this dental clinic, very good service, very friendly and prepared staff and excellent specialists, I recommend them, don't be afraid to go to the dentist, I give them a 10.
Bee Zay
They are all friendly and helpful .....and so professional .... I highly recommend west coast dental office Thank u guys
Tony Rodriguez
Best experience with West coast dental of Baldwin Park. Very friendly and helpful staff. Also very knowledgeable they recommend what you need and do a very good job. I'm very pleased with all the work they've done to me. I would definitely recommend them to my friend's and family. Thank you to all the staff and to my Dr.Amir
Jose Izquierdo
The staff is very friendly...I recommend them...they serve you very well...and they know how to explain everything to you...???
Will Leonard
I most satisfied at the attention n prompt service. Comfortable establishment.
Google User
My dental insurance recommended me West Coast Dental in Baldwin Park. After coming here, I was disappointed and shocked to learn that root canal procedures would amount up to nearly $7,500! But, don't worry: according to Mike the Finance Manager, you can sign, or have someone cosign, the payments for up to 3 or 5 years! The lenders will go after the cosigner instead of you! Oh, how terrific! Not! Seriously, no disrespect to this dentistry, but get a second opinion. For some reason, this dentistry seems to charge twice or 3x the price of regular dental procedures. I'm confident you'll find a dentistry that will perform a procedure just as well or better and for a substantially lower price. Because of this, I don't think I will want to come back here.
Alex Hernandez
This dentist is on a money making scheme, just took my daughter about three weeks ago, we go for a follow up and she has cavities, how can they miss it, I know so they could charge you again, I would not recommend this dentist
Z Kelvin
what a disgusting story. Is this dentist really in the U.S? they took the payment with full price to me even I have talked with them couple of times about my insurance plan. they didn't notice me my plan doesn't cover my payment until they ask me for money. whatever what do I ask. the only say you have to pay today. I checked with my insurance company and also West Coast Dental customer service. Both of them say I suppose to get the discount. everyone's face looks their dog dead since first second I got in till out.
Karen Karen
Doctors were excellent advisors as well as their assistants the only issue I had was the office manager named Mike I think he just didn't like the fact that I was a female if you know what I mean .I waited at least 40 MN for him to help me with prices at the end he wasn't still helpfully with process he said "just add the prices and you'll gym your total "in a bad tone of voice that made me feel uncomfortable I was only asking for 2 items he gave me a big list. Prices are really high. If you don't have insurance. Or unless someone he didn't quote me right I felt he tried to rush me out . The rest of the team were great!
Spring Stuart
I'd give them no stars if possible, they don't submit or follow up with your insurance for dental treatment that is needed. Staff is rude and Mike the manager just tells you what you want to hear to cover their offices ass. I'd never go there.
Simon B
West coast Dental of Baldwin Park is a great dental office. Dr. Amir and his assistant Liz were very professional. He is very gentle and is a perfectionist. He cares for patients as if they are his family. Staffs are very friendly and helpful. Office is very clean and high technology. I feel so comfortable every time I go there. I have found a great dentist and will refer all my friends and families there. I highly recommend this dental office to everyone!
julie corlew
I would just like to say thank you very much. I'm like so many others, scared to go to the dentist, my first office visit, I was nervous, but the staff at West Coast Dental are very nice, especially Lauren, she helped me feel clam and relaxed. Again thank you so much.
ElDoritoGaming
Big improvement from before, fast service And the dentist are so nice lol
Renee De Castro
Staff were friendly, procedures were explained in detail, dentist was very professional, procedure was done quickly and efficiently...I had always dreaded dental office visits while growing up, but my current experience with West Coast Dental of Baldwin Park changed all that! Thank you!
Jennifer G
Friendly, professional and personable staff I would recommend to family and friends.
Clemente Toscano
Wow this is my first time abt the dentist and everyone here is sooooooo nice, helpful, profesional, smart, and they show they care for u I'm impressed
nataly magana
I took my mom to see DR.Amir and she when home very happy . Dr.amir is one of the best dentist out there he does good quality work,and the staff is awesome.
Won Liem
One of the worst experiences I have to face with...horrible and unfriendly group of dentists you will ever encountered...when they want you to pay or select a plan for your treatment, they are all smiley and kind to you, but when you want your money back, good luck...they are working as a snail pace to get it done for you which is why I am still waiting for mine after 3 weeks...and I had just been told that after all the deductions, I won't be getting my full refund back...what a big surprise!!!...since all my treatments were suppose to be covered by my insurance...I only pay if I would use a specialist which I decided not to...please save yourself some frustration, go somewhere else.
Fidel Caballero
Excellent experience. From front office staff to dentist and assistants. Thank you West Coast Dental Baldwin Park.
Contact
4000 La Rica Ave Suite D
Baldwin Park, California 91706
626-430-9171
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am – 4:00pm
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