West Coast Dental & Orthodontics of Los Angeles – 6th Street: Modern Dental Care with a Personal Touch
At West Coast Dental & Orthodontics of 6th Street in Los Angeles, we’re passionate about helping you and your family achieve healthy, confident smiles. Whether it’s your child’s first dental checkup or you’re considering cosmetic improvements, we offer comprehensive dental and orthodontic care—all in one centrally located, comfortable environment.
Full-Service Dental & Orthodontic Care
Our expert team delivers personalized treatment plans using the latest techniques and technologies, including:
Preventive Dentistry – Maintain your oral health with regular cleanings, exams, sealants, fluoride treatments, and low-radiation digital X-rays.
Cosmetic Dentistry – Elevate your smile with teeth whitening, porcelain or no-prep veneers, and other custom smile makeover solutions.
Restorative Dentistry – Regain your smile’s strength and function with fillings, crowns, bridges, dentures, dental implants, and full-mouth restoration.
Orthodontics – Straighten your teeth comfortably with Invisalign®, traditional braces, or Clarity Aligners—great for both teens and adults.
Pediatric Dentistry – Gentle, child-focused care in a friendly setting that helps young patients feel safe and happy during visits.
Oral Surgery & Endodontics – Advanced treatments including wisdom tooth removal, root canals, and surgical care with precision and comfort.
Emergency & Sedation Dentistry – Same-day emergency services and various sedation options to keep you calm and pain-free.
Affordable Care with Flexible Options
We accept most PPO and HMO insurance plans, including Denti-Cal, and offer easy financing through CareCredit. Our team is happy to walk you through your benefits and payment choices to make your care affordable and stress-free.
Your 6th Street Dental Experts in Los Angeles
From routine checkups to complex procedures, West Coast Dental of Los Angeles – 6th Street is your one-stop location for high-quality, compassionate dental care delivered with warmth and professionalism.
Schedule Your Visit Today
Call or book online now to experience exceptional, family-friendly dental care—right here in the heart of Los Angeles on 6th Street.
Nataly Rivera
Dear Nataly, We are sorry to hear about your experience and the concerns you have raised regarding our services and materials. We take all feedback seriously and strive to maintain transparency and high-quality care for our patients. Your comments have been shared with our team for further review to help improve our processes and communication. Thank you for bringing this to our attention. Sincerely, West Coast Dental
West Coast Dental Los Angeles
Hi Luis, We are sorry to hear that your experience did not meet expectations. Providing quality care and service is very important to us, and we take feedback like this seriously as we work to improve. Sincerely, West Coast Dental
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health! - West Coast Dental
West Coast Dental Los Angeles
Chad Washington
I was able to call the same week, get an appt, reschedule the appt, and had excellent service from start to finish. Jo, Jasmine & Ana were excellent and helped me with everything I needed. They also helped me schedule a follow up teeth cleaning within 6 months. I recommend!
Hi Chad, Thank you for your great feedback! We’re glad we could accommodate your schedule and that Jo, Jasmine, and Ana provided excellent service throughout your visit. It’s wonderful to hear everything went smoothly from start to finish. We appreciate your recommendation and look forward to seeing you at your next cleaning! - West Coast Dental
West Coast Dental Los Angeles
Mike Mike
I had a very disappointing experience. The doctor was condescending, and the overall professionalism was lacking. I was referred to a root canal clinic and told they would call me to schedule the appointment for my permanent crown. After two months with no follow-up, I had to take the initiative and schedule the appointment myself for a Saturday at 2:00 PM— the only time that works due to my job. On the day of the appointment, they called me at 8:45 AM and said it needed to be moved to between 9:00 and 9:30 AM because the doctor needed more time. It felt like the doctor just wanted to leave early. I had plans with my family that morning and couldn’t make the change, so they pushed my appointment out nearly a month later. I’m still wearing a temporary crown, and it’s clear they have little regard for patient care. Their priority seems to be money, not people.
Thank you for bringing this to our attention. Mike, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. - West Coast Dental
West Coast Dental Los Angeles
Angelica hernandez
The dentists and from desk personal excellent every one good and gently Thanks an I really recommend
Thank you for your kind words and recommendation! We're happy to hear that our dentists and front desk staff provided you with excellent and gentle care. We look forward to seeing you again! - West Coast Dental
West Coast Dental Los Angeles
Leticia Castellanos
Very bad experience sincerely how can they do so much treatment to a 5 year old girl in a single day? My daughter even got a throat infection, fevers and cold because they did too much work on her, however, they do not let them in even with them when they take them to do the process the nurse said we are going to cover her because it is cold, a blanket is put on her but she never said the truth is that they hold them so they cannot even move their arms look how my daughter is even though she is almost 1 week old the girl told me how she got through it and she without being able to speak at all the Doctor did not want to just extract the tooth she said that the whole treatment oh not easy to say but do you know how much trauma they are causing a child so much fear psychological fear all to get money from the insurance! They do not tell you give them t-shirts or medicine for whatever comes next they only do their job and when I spoke to report what my daughter had they sent me to the pediatrician because for them the temperature was not normal to all mothers I recommend you be very careful with these clinics they only serve to get rid of it The money goes to the insurance company and that's it! My daughter's hand is still bruised even though it's been there for more than 15 days and I haven't received any report from you. Seriously, this could get worse.
Thank you for bringing this to our attention. Leticia, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. - West Coast Dental
West Coast Dental Los Angeles
Caitrin Burns
I had a great experience. When I called in, I was able to get an appointment for the very next day. I recommend leaving a lot of time and bringing something to do as the office was pretty backed up, but the staff were super friendly and the dentist did a great job. I learned a few new things about my mouth and I left with my teeth feeling the cleanest they have felt in forever!
Thank you for your feedback! We're glad to hear you had a great experience and appreciated the friendly staff and thorough dental care. We apologize for the wait time and appreciate your patience. We look forward to seeing you again! - West Coast Dental
West Coast Dental Los Angeles
Thank you for your feedback! We're happy to hear that you had a positive experience with us. We look forward to seeing you again! - West Coast Dental
West Coast Dental Los Angeles
latijera dumas
They discriminated against my 8 month old baby. I’ve been going to West Coast Dental at another location for 10 years. I recently switched to this location and the first three times I came I took my baby. He’s a very easygoing baby for the most part. Before this time, the last time I took him he was suddenly ill as babies can be unpredictable. He was very fussy and I had to reschedule. This time I brought him I was asked could I have someone come assist with the baby while I do my evaluation. I said yes, my sister is on her way to get him actually. I sat and waited and realized she wouldn’t be here for some time and I was already late for work. I asked them could I just be seen because she won’t be here for a while and they said no because last time he needed to be attended to. I notified them that last time he was sick, and I always bring him. I told them he’s not sick and to see if we could follow through with the appointment they said no it’s Doctors order. Which is already weird because I take him to every appointment with me and if need be, so does my sister. Some extremely old and very wrinkly lady with a short haircut butted in being extremely rude saying my baby had to be accompanied by a parent and he can’t come in because he’s a minor. I told her that I am him parent she went back and forth about the fact that he has to be “accompanied by a parent” and the only reason I even argued back with her because I AM HIS PARENT. I felt like she was stereotyping me because I am an African American woman, because she kept specifying that he needs to be accompanied by a “parent” and not another adult. I asked them to take myself and my daughter off their patient list and immediately found another dentist 5 minutes later. A dentist that is much CLEANER, and not in an area where a store should be. Good luck to those who are patients there and I hope and pray you all get better insurance and are able to find a much better dentist soon.
Thank you for bringing this to our attention. Latijera, we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have passed along your experience to the Office Manager for further review. - West Coast Dental
West Coast Dental Los Angeles
Thank you for your feedback. We’re sorry to see that your experience didn’t meet your expectations. We strive to provide exceptional care and service, and your input is important to us as we work to improve. We appreciate you taking the time to share your thoughts. - West Coast Dental
West Coast Dental Los Angeles
Thank you for your kind words! We're happy to hear that you had a pleasant experience with our team. We look forward to seeing you again! - West Coast Dental
West Coast Dental Los Angeles
sal alvarenga
The entire process was smooth and easy. The staff is incredibly professional, kind, and always ready to help. Every time I visit this office, I notice Betty consistently going above and beyond for every patient, including me. Truly grateful for the care and support!
Thank you for your kind words! We're thrilled to hear that your visits have been smooth and that our staff, especially Betty, has provided exceptional care and support. We look forward to continuing to serve your dental needs! - West Coast Dental
West Coast Dental Los Angeles
Rachael Mendez
West Coast Dental was professional, helpful, and communicative. We had gone to another dentist for an exam who didn’t even address half of the issues apparent in my husband’s x rays, and this doctor did. The provider was patient and took his time to explain everything and why it was needed/important. We had to wait, but not an excessive amount. We will definitely proceed with this office!
Thank you for your feedback. We’re glad to hear you had a positive experience at West Coast Dental and that our team was able to address your concerns thoroughly. Clear communication and quality care are very important to us, and we’re happy our provider took the time to explain everything. We also appreciate your patience with the wait time and look forward to continuing your care. - West Coast Dental
West Coast Dental Los Angeles
Anthony Jang
There’s a reason West Coast Dental has garbage reviews. I showed up on time for my 11am appointment, only to be told I’d need to wait another hour or two. When I asked how many patients they book per hour, they said four. FOUR. Per. Hour. So what’s the point of making an appointment at all? This place doesn’t care about your time- they just cram as many people in as possible to squeeze every dollar, like a cattle call with dental chairs. It’s a shameless money grab, not a professional practice. Do yourself a favor and go literally anywhere else.
Thank you for taking the time to share your feedback. We regret that your recent experience did not meet expectations, particularly regarding wait times and scheduling. Providing timely and respectful care is important to us, and we understand how delays can be frustrating. Your comments have been shared with our management team for further review, and we are committed to making improvements where needed. We appreciate you bringing this matter to our attention. - West Coast Dental
West Coast Dental Los Angeles
Yara Gracia
You make an appointment for 9am but they see you an hour later or later, they should not make appointments if they do not have the capacity to attend at that time, be honest and schedule appointments during different times of the day
Thank you for taking the time to share your comments. We are sincerely sorry for the delay you experienced during your appointment. We understand the importance of respecting scheduled times and we regret not having met your expectations on this occasion. Rest assured, we are reviewing our scheduling procedures to ensure more efficient and timely service in the future. We appreciate your understanding and look forward to the opportunity to serve you again. - West Coast Dental
West Coast Dental Los Angeles
Charlotte Orr
Shout out to Dr. Laver, Xiomara, Jasmine, and Joanna - I'm a UK national and needed emergency dental treatment asap (wisdom tooth extraction) - I arrived early Saturday morning as a walk-in, and left two hours later having had a quick, pain-free tooth extraction. Everyone was really understanding and lovely towards me - zero negative things to say, thank you so much!!!
Thank you for your kind review. We're pleased to hear that Dr. Laver, Xiomara, Jasmine, and Joanna provided you with prompt and comfortable care during your visit. It's our priority to support patients in urgent situations, and we’re glad we could assist you. Wishing you continued health and safe travels. - West Coast Dental
West Coast Dental Los Angeles
Lee Barry
Before i came here i had a huge phobia of going to dentist and it took a lot of courage just to make myself go in to make appointment. But i did and everyone was so kind and professional and gentle that i am no longer afraid. They did great work! I'm very grateful
Thank you for taking the time to share your experience. We understand that visiting the dentist can be difficult, and we’re truly honored that you placed your trust in us. It’s wonderful to hear that our team helped you feel comfortable and supported throughout your visit. We sincerely appreciate your kind words and are glad to know you’re feeling more at ease. - West Coast Dental
West Coast Dental Los Angeles
Kari Johnson
Have had nothing but positive experiences. My needs are always considered and as someone with Ehlers Danlos Syndrome and red hair, that is important. We tend to require increased local and general anesthetics and often people don't listen. Dr. Gallad and all the staff are gentle, informative, and patient. The scheduling process has been smooth. Staff is friendly at all times. Betty clearly explains and discusses costs and insurance coverage. Overall, 5 starts for me!
Thank you for sharing your experience! We're thrilled to hear that Dr. Gallad and our team have been attentive to your needs and that Betty has been helpful with costs and insurance. We look forward to continuing to provide you with excellent care! - West Coast Dental
West Coast Dental Los Angeles
RICKY SHAW
The Staff and Doctors are totally professional. I am so glad that my provider recommended to them.
Thank you for your feedback! We're happy to hear that our professional staff and doctors have made a positive impression on you.
West Coast Dental Los Angeles
Love
Scammers!!! I wouldn’t advise anyone to come here, they made me wait a month for an extraction with oral surgeon, only to tell me I have to go somewhere else. I don’t understand why the receptionist/dentist couldn’t tell me that over the phone. why does it take a month to know if you FEEL like doing the procedure. They scam you to do X-rays and other procedures without completing the task you request. They don’t care about people nor their health only profit. They tried to force me to do other producers that I didn’t ask for , to gain profit instead of doing what’s best for me in the long run. Don’t come here a bunch money hungry liars and scammers .. would be a waste of your time!!
We deeply apologize for the frustration and inconvenience you experienced. Please contact us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
West Coast Dental Los Angeles
We are very sorry that you had a negative experience with our office. If you would like to provide more details or have any questions, please contact us directly so we can assist you.
West Coast Dental Los Angeles
amairany alcala
Im beyond happy to come across this dental office. I’ve been receiving very great care. Betty has been awesome with helping me understand my dental insurance and benefits. Dr Gallad is the best dentist I ever came across my whole life! She’s super informative and gentle. I like how’s she able to explain any treatment being done and she also helps by advising any preventative methods to help from going under costly procedures.
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Betty and Dr. Gallad have provided you with exceptional care and guidance. We look forward to continuing to meet your dental needs!
West Coast Dental Los Angeles
Thank you for your kind words! We're delighted to hear that our team exceeded your expectations. We look forward to seeing you again soon!
West Coast Dental Los Angeles
Leah Zahner
Everyone at West Coast Dental is so kind and caring. Dr G makes you feel so comfortable and makes suew everything turns out right. . It is the best dental experience I have ever had!
Thank you for sharing your experience! We're delighted to hear that Dr. G and our team made you feel comfortable and provided the best dental experience.
West Coast Dental Los Angeles
Gabriel Jensen
Nice office, and great, professional dentists, and hygienists. All employees clearly made an effort to make my visit a good experience. Parking was also easy in to find in the free parking lot
Thank you for your feedback! We're happy to hear that our team made your visit a great experience and that parking was convenient.
West Coast Dental Los Angeles
Mary Hailes
They (staff) is always curtious, polite and kind. Explaining everything. Service is quick, yet thorough. 5 stars. Smiles all the time!! Excellent job!
Thank you for your wonderful feedback! We're delighted to hear that our staff's courteous and thorough service made your visit a positive experience.
West Coast Dental Los Angeles
Ernesto Moran
The best dental customer care with on site orthodontics good and very professional service
Thank you for your feedback! We're happy to hear you appreciated our professional service and on-site orthodontics.
West Coast Dental Los Angeles
Isaac alvarado
I recommend this clinic because it has a good attention and good performance ?
Thank you for your recommendation! We're happy to hear you appreciated the attention and performance of our team.
West Coast Dental Los Angeles
Satanga Brown
Unfortunately, we had a scheduling snafu when we presented to the dental clinic for service. Instead of the staff saying, "I'm sorry, you need to reschedule," Xiomara took IMMEDIATE steps to rectify the situation. She called a sister-dental location to get us in with their practice, she coordinated with insurance company to get authorization, she followed up with us several hours later to keep us updated on the authorization approval, and she made sure we had all the pertinent documentation for the appointment at the sister-dental location. We did not experience any issues at sister-dental location, everything went smoothly. I appreciate that Xiomara understood the "invisible" aspects associated with a planned/anticipated dental surgery i.e. time off work, mental nervousness/anxiety, coordination of caregiver, coordination of post surgery transportation, etc. and acted accordingly to ensure the dental procedure could take place the following day, albeit at a different location. All of our needs were met.
Thank you for sharing your experience! We're delighted to hear that Xiomara went above and beyond to ensure your needs were met and that everything went smoothly at the sister location.
West Coast Dental Los Angeles
H. Kang
Three years in braces at West Coast Dental of 6th Street - complete waste of time and money!! I spent over $5,400 on braces, only to end up with unresolved issues including misaligned bite, gaps between teeth, and continuing problems with biting my cheek and tongue. The most frustrating part is they simply told me "that's all they can do" and suggested either getting an implant or extracting three teeth - options that were never discussed in the original treatment plan. A second opinion from reputable orthodontist confirmed that my case would require another 12-18 months of treatment and an additional $5,700 for proper treatment . What's worse is their lack of professionalism in handling complaints. I've sent multiple emails to their grievance department without receiving any response. It's clear they were not capable of handling my case from the start, yet they proceeded with treatment anyway, wasting both my time and money. Save yourself the frustration, time, and money - seek treatment elsewhere. I wish I had known this before committing to three years.
We deeply apologize for the distress and inconvenience you've experienced with your treatment. Please contact us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
West Coast Dental Los Angeles
Thank you for your feedback! We're happy to hear you consistently have a good experience with us.
West Coast Dental Los Angeles
Shiya Wang
they rescheduled me but when I arrived they say there is no record of rescheduling. Time wasted.
We apologize for the inconvenience and confusion regarding your appointment. Please contact us directly so we can address this issue and assist you further. Thank you for your patience.
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
Martin Johnson
At West Coast Dental I was treated with respect And my kindness was returned
Thank you for your feedback! We're happy to hear you felt respected and appreciated during your visit.
West Coast Dental Los Angeles
Jasmin D. Clyne
I never leave reviews but I had to for the service I received here ???❤️!!! Ive been putting off going for years and now Im missing teeth because of it but I went yesterday and everyone was super nice and kind and now I cant wait to get my dental health together ??⚙️!
Thank you for sharing your experience! We're thrilled to hear our team made you feel comfortable and excited to improve your dental health. We look forward to supporting you on this journey!
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
FluttershyJAC13 Jessiker
Great place very helpful with my appointment. I have my teeth distraction. They took real care of me. This is my 10th year with them, so I’m getting my third set of dentures. The staff have been friendly and helpful supportive
Thank you for your loyalty over the years! We're happy to hear our team has consistently provided you with friendly and supportive care.
West Coast Dental Los Angeles
LINA PARK
Due to Tiffany Majdipour DDS's misdiagnosis, I have wasted my time, money and undergone unnecessary treatment. I have already reported her to the California Dental Board. She is not qualified to practice as a doctor.
We are deeply sorry to hear about your experience and the concerns you've raised. Please contact us directly so we can address this matter and work towards a resolution. Thank you for bringing this to our attention.
West Coast Dental Los Angeles
kevin magner
If I could give west coast dental more than 5 stars I would in a heartbeat. They have THE best reception team of any dentists office I’ve ever been to. Much thanks to Joanna, Xio, Lupe and Dr, Tiffany and not to mention the dentists and assistants who are great st their jobs. I also am getting my braces done here so its a one stop shop for all your dental needs!
Thank you for your kind words! We're thrilled to hear that our reception team, Dr. Tiffany, and the entire staff have made such a positive impression on you. We look forward to continuing to meet all your dental needs!
West Coast Dental Los Angeles
Vicente Exposito
Very clean and organized dental clinic with experience dental employees and a courteous staff with professional dental doctors. This is my # 1 dental clinic that I will always choose for my dental needs. Thank you West Coast Dental ? ??
Hey Vicente, we are pleased you had a positive experience at West Coast Dental. We appreciate you entrusting us with your dental needs, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental Los Angeles
Ana Miguel
Be careful with this office. They have tried to bill me incorrectly twice, making it look like I owed more than I really did. Be sure to save all receipts and keep track of all payments. While the staff is friendly, it is disappointing to see how they try to take financial advantage of patients. Stay vigilant when dealing with your billing practices.
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com detailing your experience along with your contact information. We look forward to hearing from you soon.
West Coast Dental Los Angeles
Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental Los Angeles
Tyvon Watson
Great service from Joanna and Xiomara! Dr. Giao was kind and informative with updates on my teeth. Andy, who assisted me in the beginning was very helpful. Highly recommended place to come too!!
Thank you for taking the time to share your experience. We're delighted to hear that our team was able to provide you with the exceptional care your smile deserves. We look forward to welcoming you back to our office soon!
West Coast Dental Los Angeles
Thank you for putting your trust in our practice! We hope to continue to care for your smile for all your future appointments to come. See you soon!
West Coast Dental Los Angeles
edgar gonzalez
Amazing service great employees Betty receptionist was awesome. Morning doctors visit. Amazing staff and doctor thank you
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience during your visit with us at West Coast Dental of 6th Street. Providing excellent customer service and a seamless experience is a top priority. We truly appreciate your feedback and look forward to serving you again in the future.
West Coast Dental Los Angeles
leslie escobar
Worst dentist ever! They take forever to attend you even with an appointment! They try and scam you without going over ALL your options! I will never go back to this dentist! The receptionist are always nice! No hate towards them they are lovely ! The doctors are also always great but the lady who does the charging of services won’t go over all your options for whatever reason
Thank you for taking the time to share your feedback. We are sorry to hear your experience in our office was less than exceptional. If you have any questions or would like to speak with someone regarding your appointment, please email us at info@westcoastdental.com with your contact information. We look forward to hearing from you soon.
West Coast Dental Los Angeles
We are so happy to hear you enjoyed your appointment at our office! We look forward to seeing your smile again soon!
West Coast Dental Los Angeles
Ashly Cristobal
Don’t trust the reviews. I’ve been here a couple of times for a cleaning that lasts for around 10 min but waited around an hour and thirty minutes to be attended. Staff really takes their time to assist you. The dentists are passive aggressive as well. The experience here was not great at all. If you can find any other dentist place do so.
We're truly sorry to hear about your experience and the frustration it caused. We appreciate your feedback and encourage you to reach out to us at info@westcoastdental.com with your contact information so we can address your concerns directly and improve our services. Thank you for bringing this to our attention.
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
Randy Brewer
I encountered about 5-6 different employees while I was there and they were all exceptionally kind. Receptionist, x ray tech, hygienist, doctor, orthodontist, and accountant. All super nice. Very efficient. Definitely would go back.
Thank you for highlighting the kindness and efficiency of our team, from reception to our specialists. We're thrilled to hear you'd return to West Coast Dental. We appreciate this feedback, and we look forward to seeing you again.
West Coast Dental Los Angeles
Noveen Noveen
Every time we come to the office, I can see their services improving. As a patient, this is very important to me. The front desk staff are incredibly caring and welcoming. They manage all waiting patients efficiently, always keeping us informed about the wait times. Appointments are usually on time, which is crucial for me as a mother of two. I've seen three different doctors at this office, and they are all young, educated, and excellent at communicating with their patients. I feel very comfortable and trust them completely. My husband and I have been visiting their office for over a year, and we are very happy with our choice. We need more caring systems like this. Good luck!
We are sorry to know you had a less than stellar experience at our dental office. We would like to improve our services to ensure you have a better experience with us in the future, if given the opportunity.
West Coast Dental Los Angeles
We apologize for the experience you had in our office. Please contact us directly so we can address your concerns and work towards a resolution.
West Coast Dental Los Angeles
Johanna Guía
100% recommended. Excellent service and attention. The staff is super friendly! ?
Thank you for your recommendation and for highlighting the friendliness of our staff! We're so glad you had a great experience with us.
West Coast Dental Los Angeles
Abigail Emily Kates Beatty
I have never written a bad review for a business before because I always figure that everyone is trying their best, but these people are not health care professionals they are HUSTLERS. The doctors should honestly be ASHAMED of themselves. I had a bad experience with Tiffany Majdipour and I figured it was a one-off, but went back and saw Dr. Lyou and the same thing happened. They were insisting that I need a “deep cleaning” ($340 out of pocket) and I assumed when they would understand when I told them I could not afford it, and continue with a regular cleaning — which is what I came in for and what I have always gotten with other dentists. (I’m 31, only had 2 or so cavities in my life, no other health issues, etc.) But no they fought me TOOTH AND NAIL even saying ridiculous manipulative things like “we do not diagnose based on price” and then brought in some unbelievably sleazy “patient services” lady (Betty) who accused me of “bullying” the doctor into changing her diagnosis because I would not pay $340 for a check up. Disgusting. Predatory. Probably illegal.
We deeply apologize for the distressing experience you had with our office. Please contact us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
West Coast Dental Los Angeles
We are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental Los Angeles
veronica quintero
I’ve been coming to this location for some time now and it’s been great. Xiomara in the front desk has been helpful in assisting my family and I. She has been very helpful assisting us with the orthodontist visits. We’re always notified about schedule changes as well as reminded days prior of our appointment. The overall staff has been very helpful and keeps us informed. The doctors here are great too :) The manager is also nice too and I appreciate the care he puts for my father’s dentist visits as well. Overall nice place to visit when you need a dentist.
Thank you for sharing your positive experience with us! We're thrilled to hear about your satisfaction with our team, and we appreciate your acknowledgment of the care we strive to provide for every visit.
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
PowerRanger_X
So far 5 , went in got xrays done, but need EMERGENCY tooth pull, it feels like wazoo. West coast dental so far superb, tho finding a specialist feels like an eternity, since I need an emergency tooth pull. Staffs nice, great for what seems a big plaza in the LA district.
Thank you for your feedback! We're happy to hear you had a positive experience with our staff and appreciate your patience as we work to find a specialist for your emergency tooth extraction.
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
Maysam Azizi
I always had great experience with such an amazing staff. Dr. Majdipour is the best, i always leave my appointment 100% satisfied and happy with the results. Thank you so much
We're thrilled to hear about your positive experiences with West Coast Dental! Thank you for taking the time to share your satisfaction with us.
West Coast Dental Los Angeles
yanet ruiz
Had my wisdom tooth removed and Dr. Joseph made it a painless as possible. He was informative, friendly and fast. His staff was wonderful too.
Thank you for your kind words about your experience with our team at West Coast Dental. We're thrilled to hear your wisdom tooth removal went smoothly and painlessly.
West Coast Dental Los Angeles
Jenn
Dr. Joseph was real good and professional also the staff in this office extremely professional and kind.
We appreciate your positive feedback and are thrilled to hear that you had a pleasant experience with us. Thank you for choosing West Coast Dental, and we look forward to seeing you again!
West Coast Dental Los Angeles
Armando Armenta
The worst experience I have ever had in my entire life with any kind of customer service experience. There is one receptionist in particular working at this office that needs to be spoken to about her work behavior. You never speak to a patient the way this person spoke to me. She has zero professional attitude and clearly has no interest in treating people with respect or dignity. I would advise anyone looking for dental care to look else where the single star reviews will give you an honest account of what goes on here.
We deeply apologize for the experience you had with our office. Please contact us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
West Coast Dental Los Angeles
Christian Davis
Staff where friendly and they made sure I got the dental care that I needed and help me come up with a payment plan and the did it fast in and out on a Saturday when everybody else was closed and same day appointment
Thank you for your feedback! We're happy to hear our friendly staff provided you with prompt care and a convenient payment plan on a Saturday.
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
Miguel Orellana
Long waiting time, I came before the appointment which is at 9 and other people passed before me.
We are deeply sorry for the long wait you experienced. Please contact us directly so we can address your concerns and improve our service. Thank you for letting us know.
West Coast Dental Los Angeles
manik sierra
I am extremely scared of the dentist. The dentist and all the employees were all very helpful and very nice to me and did everything to calm me during my experience there. I hesitated to go but I needed to. They did not pressure me into getting something done I didn't need as other places have. They just wanted to help me take care of my pain. They were all so professional and sweet. If you're someone terrified of going to the dentist this place is a great place.
Thank you for sharing your experience! We're happy to hear our team was able to make you feel comfortable and cared for during your visit.
West Coast Dental Los Angeles
Carmen Rosales
I just recently got my braces, the team was very helpful , professional and friendly. Affordable ,easy going and good results. Thank you West Coast Dental .
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental Los Angeles
Real Life
I walked in as an emergency and was greeted by the most beautiful front desk lady Xiomara and then after that Yonatan took an x-ray and once I was seated I had the other most beautiful lady come and explain the treatment for me and with the help of the awesome Dr Joobin they were able to do same day treatment and get me out of pain. Amazing service. All of them were an A+ and a Trophy ?
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental Los Angeles
Fabricio Hernandez
Shoutout to Dr. Tiffany, Xiamara, Andrea, and Mariano they were all amazing
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental Los Angeles
Jonathan Reyes Pazos
Thank you to Mariano and his team they are doing much better prior management dropped the ball big time also thank you to Betty and Jonathan for being nice and professional.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.
West Coast Dental Los Angeles
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Toni Marie Sangetti
I’ve been going to this dentist for a couple years now. I really really like going there. I highly recommend them. The dentist Dr.Tiffany is very thorough and listens to your needs and acts accordingly. She did a great job cleaning my teeth!? I’ve worked with Yonathan and I think he’s the dental tech the past few times too. He does a great job, and he’s very personable, and makes the experience their not so dreary. ? The Administrative staff is wonderful. Xiomara helped me and was extremely friendly and very personable. And the manage Mariano was a welcoming manager. They’re all very friendly and welcoming and they got me in relatively quickly and out. I feel really confident with my new smile. ??
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.
West Coast Dental Los Angeles
Yvonne Ortiz
From the moment I walked into the dental office, I felt welcomed and at ease. The staff greeted me with warm smiles, and the atmosphere was calming and professional. The waiting area was immaculate and comfortable, with soothing background music playing. My experience with Dr. Tiffany was exceptional. They took the time to thoroughly explain the procedures and answer all of my questions, putting my mind at ease. The dental hygienist was gentle yet thorough during my cleaning, ensuring that I felt comfortable throughout the process. The Manager in the office was top-notch, friendly easy to talk to and very knowledgeable.It was evident that they were committed to providing the highest quality care to their patients. Overall, I highly recommend this dental office to anyone in need of dental care. The friendly staff, comfortable atmosphere, and excellent service make it a standout choice for dental care.
Thank you for your kind words about our office. Our top priority is to make our patients feel safe and comfortable while under our care. We are so happy to hear you had a wonderful experience with us, and we hope we can continue to provide exceptional service for all your future appointments with us. We can't wait to see you again soon.
West Coast Dental Los Angeles
Kratos War
Really bad service!! Worst customer service staff! VERY bad service, terrible customer service staff, and they make you wait for hours and charge you a lot. There are many better places.
Thank you for taking the time to inform us about this issue. On behalf of the office, I would like to deeply apologize for the experience you had with us. We would appreciate the opportunity to help resolve this situation. If you would like, please email us at info@westcoastdental.com with your information, and an office manager will contact you regarding this matter. Once again, we apologize for any inconvenience this may have caused and look forward to hearing from you soon. Thank you.
West Coast Dental Los Angeles
Nancy Palacios
The staff was great. Vicky in the front desk is welcoming and friendly. Dr.Joobin was very nice and informative. He provided excellent service, and I will be coming here for all my future dental needs!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon!
West Coast Dental Los Angeles
Ursula Cajtunaj
The girls in the office are very attentive and nice thanks to xiomara for now for the services and betty for the aseruncanca and Andrea for the payment estimate
Our team appreciates your kind words! We pride ourselves on our exceptional customer service skills, and we're so happy to hear we were able to help you. We hope to see you again soon!
West Coast Dental Los Angeles
Sarai Ortiz
Very bad service Dentists are not trained to provide good care. They charge very expensive and the doctors have little experience The bathroom is very dirty
We deeply apologize for your experience at our office. We have forwarded your review to our office manager and would love to connect with you to discuss this matter privately due to HIPAA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so we can assist you in resolving this issue. We appreciate your patience during this time.
West Coast Dental Los Angeles
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Lucia Mautino
This place doesn’t even deserve the dignity of one star. Early 2024: I received an email outlining over $600 worth of charges that my insurance allegedly denied, even after we went through extensive process to make sure a routine dental cleaning would be covered. They are charging me for a fluoride rinse that I never even got? And among other things that have not been approved. A complete and utter scam. After being harassed by their staff and denied service, tried to upsell me on other unethical and unnecessary charges, and wasted my time multiple times, I can confidently say this is the worst dental office to ever exist. Do NOT go here. The other reviews are likely all bots. Do NOT trust them. Late November 2023, I go to my appointment scheduled with a provider in my network, and after an hour in the waiting room they tell me that my teeth are too clean and do not need a dental cleaning. They take my xrays and send me on my way. Not before the person doing my consultation tries to harass me into another procedure not covered by insurance, an antibacterial rinse that I refused. They gave no reason why this rinse would be required, they just offered it and I picked it out of the line of fire before they could charge me extra. Any procedure they did was supposed to be covered by insurance. They didn’t even do anything to my teeth they just swiped a little bit with the drill for about 20 seconds and sent me on my way. During this, the technician used me as a therapist and told me all about his marital problems at home, and called me beautiful and told me something along the lines of he would love to see my smile everyday. Update Early November 2023: I’ve had two other experiences with this office. In August 2023 I had scheduled an appointment which they called to cancel and they moved me up from a Monday to the previous Friday. I go to my appointment and wait for one hour in the waiting room. After one hour they tell me that it was 2 days too early, and that I couldn’t be seen until my original appointment date, which was no longer available for a dental cleaning. November 2023 rolls around and they have been calling me to get another dental cleaning. Tired of the voicemails, I make a new appointment. I was in the waiting room for one hour and they inform me that the doctor that is in network with my insurance doesn’t work the day I went in. So another hour wasted where I wasnt able to be seen. I had to reschedule another appointment. My experience at the next appointment was horrendous. I lament ever having step foot in this dental office. Early 2023: My appointment took 2.5 hours from start to finish and it was just a normal dental cleaning. The staff were just overwhelmed and busy when I went. Seems like they overbook their schedule. They also weren’t able to get approval from the insurance for anything but a normal cleaning.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email info@westcoastdental.com with your full name and contact information, so we can send your information to our corporate management team so that we may contact you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental Los Angeles
Valerie Godin
Betty and Xiomara are very polite and very helpful.. I highly recommend them
Thank you for your recommendation! We're happy to hear that Betty and Xiomara were polite and helpful during your visit. - West Coast Dental
West Coast Dental Los Angeles
Jessie James
Had a great experience with Dr Joobin and his assistant Kimberly both where very attentive to deep cleaning
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon.
West Coast Dental Los Angeles
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
We deeply apologize for the experience you had at our office. We want to help in any way we can. If you could send an email to info@westcoastdental.com with your full name and contact information, so we can help you in any way we can.
West Coast Dental Los Angeles
Analine Abarca
I like the attention of the doctors and I like that they respect their appointments
Thank you for trusting our practice. We look forward to continuing to provide you with only the best dental services for all of your future appointments, and we hope to see you again very soon.
West Coast Dental Los Angeles
We are sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to contact us at info@westcoastdental.com.
West Coast Dental Los Angeles
Happyflower108
The idiots on the phone don't know what they're doing, can't answer any questions despite it being their job. Kept passing my call around like a hot potato and at the very end they were still clueless about anything that they charged me.
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at info@westcoastdental.com with your full name and contact information so that we may contact you immediately to resolve these issues with you. We apologize once again and thank you for remaining patient during this time.
West Coast Dental Los Angeles
Timmy Two Times
First off I went in and they tried to small talk with me as I was doing my X-ray. Sat in chair and they came back with $900 in fees for additional service and tried to persuade me to pay even though I told them no I was not paying that amount. Once I told them NO the lady had a attitude! They cleaned my teeth so fast I took the mirror and saw lots of build up STILL on my teeth. I asked them are they finished they said yes. I told them no I still have build up and they are not clean. When I tried to explain that to her she asked me do I want to leave. I then said NO I want my teeth cleaned so she started cleaning and being really rough. Once done she says take mirror and check to see if I need to do any more. After that I was done with the service I told her she was rude and that’s not how you talk to people. And she says well I didn’t understand what you meant that’s why I said do you want to leave. HUH!!!!! I then went to the front desk asked for the manager and they tell me she is not in. I asked for her business card with her name and they gave me her first name. Does she have a last name? No we don’t know her last name HUH!!!!!! So I just walked out!!!!!
We're pleased your experience with West Coast Dental was positive. We look forward to serving you again in the future.
West Coast Dental Los Angeles
Daniel
Outrageous. I was referred there for oral surgery. Bad news from entrance to exit. They couldn't find my appointment even though they called to confirm it the day before and I had filled out all the paperwork via text. My appointment was at 11am and I was finally called back at 1230. After an X-ray I was put in the chair and the doctor came up and looked at my X-ray and asks about my health and I disclose my HIV+ status (which I had also done on my paperwork) and then he asks me"how come they didn't pull this at your dentist office?" "I don't know, that's why I'm here". He walked away without another word. Just left me there. Someone else came up and said "we won't be able to help you today. We don't do that kind of work" and escorted me to the door. I believe they discriminated against me due to my HIV status.
angel velasco
West Coast Dental of 6th Street is a great clinic. It’s clean and organized. The doctor and the staffs are friendly, and knowledgeable.
Thank you for your feedback! We're happy to hear that you found our clinic clean and organized, and that our doctor and staff were friendly and knowledgeable. - West Coast Dental
West Coast Dental Los Angeles
Doriana Bercea
Horrible place. Do not come here….this is the second time I’m coming in and they refuse to do a cleaning. After the first visit, I wanted to give them a second chance but I just waisted another 2 hours of my day. I would give them -5 starts if possible 1. Six months ago when I went in for the check up and cleaning, they refused to do a cleaning because “I didn’t need one” based on the dentist that saw me 2. Now, they are saying I need a deep cleaning? You don’t need deep cleaning when regular cleaning are done ( and I’ve had regular cleanings until going to this office).
Victoria Rose
It was a worst experience in my life!!! It went to the point I have to cry in office to describe what I went true! Most people who work there not only inexperience but also zero understanding what is a good customer service. After 4 month to try to give those people chances to do better job, I have to walk away. It’s been a more than 60 days, still not get my refund back. ….
Thank you for your feedback. We're pleased you and your child had a positive experience at West Coast Dental! We look forward to serving you and your child again, and we wish you both continued dental health.
West Coast Dental Los Angeles
Aalia Rasheed
Came in for a first appointment consult and Angie did my cleaning and it was great!
We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you soon!
West Coast Dental Los Angeles
Timothy Choi
Waited 2 hours after my appt time and still no one is explaining why and everyone is just pointing fingers at others. SO unprofessional and no one is friendly
We are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental Los Angeles
We're pleased your experience with West Coast Dental was positive. We thank you for choosing us for your dental needs, and we look forward to serving you again. We wish you continued dental health.
West Coast Dental Los Angeles
James Martin
I left after waiting over 45 minutes for my appointment. Don’t waste your time and go to a more professional dentist.
Mau shu
Full review. Worst experience. Not to sound biased but most of the people don't seem professional or have some knowledge as to what they were supposed to do. The biggest mistake was to give a client the MOST strongest numb shot without letting the client know what is in it. It took me some time to catch my breath. Another, the filling of my tooth was not properly secured; my filling lasted only a month or less. Lastly, they don't seem to know how to CANCEL my DENTAL PLAN or seem to understand as I've told them repeatedly three times. As of now, I'm still being charged by them even though I did NOT want to attend the appointment or continue with the dental plan process. This is not okay.
Hello, we thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We look forward to seeing you again and we wish you continued dental health!
West Coast Dental Los Angeles
Thomas Kim
Had a full bony wisdom tooth removal and my first ever deep cleaning here. Nice big office, the dentist, surgeon (Michael), hygenist (Melissa), and the reception (Xiomara) were all very good. My previous dentist wasn't bad but he was a solo job so big places like this was a very welcome change. Access to a parking lot in LA is also a big factor. Highly recommended whether you're here for yourself or your kids. Also you can stop by he chinese place next door when you're done.
Thank you Thomas for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We appreciate your kind words and trust in our team, along with your recommendation. We wish you continued dental health!
West Coast Dental Los Angeles
Elizabeth Murillo
Went and the staff and manager were amazing the dentist was very thorough and explained everything for me and helped me. Loved this place
Thank you Elizabeth for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
tee chantel
I’ve been coming here for 8 years , absolutely love this placeMy fear of the dentist is completely gone. The staff are great and attentive, especially the front desk staff Xiamora and Oswaldo, also the coordinator Andrea is on her stuff, love them. Xiamora is my favorite though.??
Matias Alonzo
Dr Tiffany is awesome love how it went well Andrea helps you with anything you need ask for her assistance. Great service im satisfy. Xiomara is a care assistance and helps you with great customer service.
We are sorry to hear about your recent experience at our dental office, and we appreciate you taking the time to share your feedback with us. If you would be willing to provide more details and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental Los Angeles
Slimmer Girl
Oswaldo was a great receptionist took me in with efficiency and care explained as well as Nora the manager always attentive and checking if help is needed
Thank you for taking the time to leave a positive review. We're thrilled to hear that you had a great experience at West Coast Dental and that our team was able to meet your expectations. We wish you continued dental health and look forward to serving you again!
West Coast Dental Los Angeles
Sherlette Jex
My Experience is a wonderful And Aileen was a wonderful Receptionist and very helpful in many ways of services at the West Coast Dental . I always have a wonderful Experience and I would recommend any one to your office for services .
Peter Andrews
Had a very pleasant experience and it was excellent treatment. Betty was so sweet and welcomed me with a smile and Dr Robair was thorough and Xiomara did a wonderful Job explaining my treatment in a way that really made understand what I needed
We are so sorry to hear you had a negative experience with our office. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental Los Angeles
L. Briggs
This is a great place for dental work. The front office staff are great. They are really helpful and alot of fun. Make your next appointment here. You will not be disappointed.
Thank you for sharing your positive experience with us! We are delighted to hear that you had a great visit and found our front office staff helpful and enjoyable. We strive to provide excellent dental services and a welcoming environment for all our patients. Your recommendation means a lot to us, and we look forward to serving you again for your next appointment. Should you have any further questions or needs, feel free to reach out. Have a wonderful day!
West Coast Dental Los Angeles
Cwazy Waldo
Had a great experience with west coast dental Oswaldo and Betty are great receptionist with great smiles. Andy tok my x rays and was very fast and efficient as well as Angela with cloning my teeth thank you for the efficiency
Emilia1983pastor
I was quite traumatic but with Oswaldo and Betty's injuries I calmed down and with the help of the doctor and the anesthesia everything went well, good dentist and I recommend him :)
Santos hernandez
Very good service Dr tiffany was excellent. And the whole character in front too. Miss Betty and Oswaldo assisted us - thanks also to the dental assistant Jose
Josue Avalos
The office at West Coast Dental was very helpful. Dr. Tiffany Majdipour was very patient with me. Xiomara, Oswaldo, Nancy and Andrea were great with the concerns I had regarding my dental exam.
Hello, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental, and we look forward to seeing you at your next appointment! We wish you continued dental health!
West Coast Dental Los Angeles
diego gonzalez
Dr. Joebin, Angie and Betty were amazing and super helpful! Feeling amazing walking out! Definitely coming back.
Thank you Diego for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health, and look forward to serving you again!
West Coast Dental Los Angeles
Nicholas Vasquez
I LOVE WEST COAST DENTAL 6TH STREET! Betty and Xiamara are the best! Dr. Tiffany was great. 10/10 service.
Hey Nicholas! Thank you for taking the time to leave a review. We appreciate your feedback and are thrilled to hear that you had a positive experience at West Coast Dental. We strive to provide excellent care and a comfortable environment for all our patients, and we're glad that we were able to meet your expectations. Thank you for choosing us as your dental provider, and we look forward to seeing you at your next visit.
West Coast Dental Los Angeles
Hilaria Mendez
Thanks to Oswaldo for the great reception, as well as Mary for the consultation of my treatment, as well as the doctor for his good dental care ?
Valerie Chicas
always know how to get the job done amazing work. The new staff is AMAZING Xiomara Oswaldo Betty and Desiree were so Great and so was dr Joobin and Andrea as well. Thank you guys!
Simileoluwa Adebajo
Both times I have had an appointment here I had to wait over half an hour past my appointment time to see the dentist. Today I had an appointment scheduled and an hour after waiting was told they couldn’t continue the appointment because it had been less than 6 months since the last one, meanwhile they were the ones who called me asking me to schedule it. Very weird
Dean Lewis
Had a great experience when coming in and being checked today. The staff was very helpful and nice! Andrea, Xiomara Uswaldo and Dr. Joibin were awesome
Luis Pierrez
Update* I needed my wisdom teeth removed, so the office requested I get a CT capture. The day before the appointment for the wisdom teeth removal, the office called to tell me the procedure wasn't covered by my insurance, although they had previously said it was. Aside from the expensive CT capture, it takes considerable effort to schedule a day off of work and prep for oral surgery, which was completely wasted. I requested they cancel my appointment, but still received a notice the next day stating I missed my appointment. Months later I went in for routine cleaning and despite having an appointment, I didn't see the doctor until an hour later. I spent 2 hours in the office for a routine cleaning. During this cleaning, a cavity concern arose and the doctor emphasized I needed a special filling. The special filling was estimated to cost $700 (with insurance). I denied the service and have then switched to different dental office. The new dental office did not suggest a special filling and I was only quoted $70 (with insurance) for the filling. This is sufficient to convince me that this office is purposely upselling unnecessary services. It is extremely disappointing to learn this office is taking advantage of the community. If you cannot avoid this office, I recommend questioning every service offered, as they have proved to be untrustworthy.
I'm sorry to hear that you have had some issues at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.
West Coast Dental Los Angeles
William hinson
Betty and oswaldo dr Tiffany yonatan were phenomenal, service was A1! Thank you please keep up the good work
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Elias Elias
It was my first time at this dentist and Oswaldo and Betty treated me with attention and explained everything about my plan and the numbers I needed for good receptionists. Good dentist and good doctors and clean
Thank you for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
K. Burns
Excellent service, they are so prompt and efficient. I called in with a dental emergency and they got me the same day and fast. Betty at the front desk was beautiful funny and helpful so she made me feel relaxed. Oswaldo had great energy as well and Dr Joobin was informative and so was the assistant Jasmin. Keep up the good work.
Hello, we thank you for your kind words and positive feedback! We're delighted to hear about your excellent experience with our prompt and efficient service. Our team strives to provide the highest level of dental care, and we're thrilled that your visit was enjoyable and relaxing. We appreciate your support and encouragement. Thank you for choosing us at West Coast Dental, and we'll continue to deliver outstanding oral health services
West Coast Dental Los Angeles
Carlos Flores-Cervantes
Had a great dental experience today Betty was so sweet and welcoming and Dr Tiffany as well. I had a teeth cleaning and feel great and fresh. Oswaldo was great as well. Thank you guys!
Hey Carlos, we're thrilled to hear that you had a great dental experience with us! We strive to provide a welcoming and friendly environment for all our patients. It's wonderful to know that your teeth cleaning left you feeling great and fresh. Thank you for choosing our dental practice, and we look forward to serving you again in the future.
West Coast Dental Los Angeles
Thank you for your mentioning our helpful staff! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Osvaldo Soto
Amazing service! Grade A, Betty was super nice and helpful and so efficient- Oswaldo was great and detailed and xiomara as well! Thank you Westcoast
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Yaky Osorio
I highly reccommed this office. I walked in as a new patient Oswaldo Xiomara and Betty greated me and passed me in fast and efficienttly. Dr joobin was a geeat doctor and her assistant kimberly as well as jose were very articulate at translating and explaing my situation as well as the treatment presented to me by andrea. GREAT OFFICE.
Silvia Cordero
They gave me good care thanks to Oswaldo Xiomara Betty and the doctor was very patient with me as well as with Andrea's explanation. Good dentist ?
Victor Del Castillo
The best staff hands down, Betty was so helpful and pleasant when answering all of my questions. Desiree also gave me some helpful information. I will be returning for treatment soon. Thank you west coast dental
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
san drine
Will definitely recommend West Coast Dental of 6th street! Xiamara at the front desk is very friendly and helpful, Dr. Joobin and his assistant Jose listen to you and try to make the job as smooth as possible. Thank you very much! ???
Hello, we thank you for your kind words and recommendation! We're delighted to hear that you had a positive experience at West Coast Dental of 6th Street. Our team strives to provide friendly and attentive service. We appreciate your feedback and look forward to serving you again in the future. Thank you! We wish you continued dental health.
West Coast Dental Los Angeles
robert grogan
I had a delightful first experience and Betty was wonderful at front desk. Dr Tiffany was also great. The whole staff was so kind and helpful, thank you!
We're thrilled to hear that you had a delightful first experience at our office! We are delighted to know the whole staff was kind and helpful to you. Thank you for your kind words, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you at the next appointment, and wish you continued dental health!
West Coast Dental Los Angeles
M Garede
First time at West Coast Dental and it was amazing. The staff is super knowledgeable, friendly and HELPFUL. Betty at front desk was so patient and made the registration process so smooth. 10/10 experience.
We are so glad to hear our staff could make your first experience a 10/10! We hope to continue to provide exceptional services for all of your future appointments with us, we'll see you soon!
West Coast Dental Los Angeles
Marleny Acevedo
Everyone was very kind. Oswaldo Xiomara and Betty treated me very well. Dr. Joobin did too. Thank you!!
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
edeyッ
My experience with Dr joubin, jazmine, jose, oswaldo, xiomara, betty was outstanding, great customer service.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Cristian Castro
Great reception with Oswaldo, Xiomara, and Betty. Angie and Juan were kind once in the appointment and Dr. Joubin was great.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
John Utuy
I had a great experience with Ms Xionara, Mr Oswaldo, Dr Joubin and Mr Jose. All of them treated me with respect and made feel comfortable, thank you.
Thank you John for taking the time to let us know how we did. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health!
West Coast Dental Los Angeles
Mia Alvarez
Service was good ?. People who made the experience good was Dr. Tiffany, Betty, Xiomara, Desiree, Yonathon <3 They’re the Best ☺️
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Melissa Alvarez
Thank you for cleaning my teeth. Desiree, yonathon, Dr. Tiffany, Betty, and Xiomara were very helpful
Hello Melissa! We’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental as your dental provider, and we look forward to seeing you at your next appointment!
West Coast Dental Los Angeles
Lady V Walker
Had a great experience at this location which is 6th street! I love the Staff there
Thank you for taking your time to leave a review! We are thrilled to hear that you had a positive experience at our dental office, and we’re glad you found our staff to be friendly. We are committed to providing excellent customer service and a welcoming experience for all our patients. We appreciate your feedback and we'd like to thank you for choosing West Coast Dental to fulfill your dental needs. We look forward to continuing to provide you with friendly and quality dental care in the future.
West Coast Dental Los Angeles
Kimberly Martinez
Today i came to get my check up xiomara and oswaldo checked me in and they were so nice Andy cleaned my teeth and did a great job and was also really nice and Dr.Joobin explained my process and said everything was good to go overall it was a good experience.
Thank you Kimberly for taking the time to let us know how we did. Thank you for choosing West Coast Dental of 6th Street to fulfill your dental needs. We wish you continued dental health.
West Coast Dental Los Angeles
Maria Rodriguez
I really like the service, everyone is very friendly. Dr. Tiffany treated me very well and Miss Betty helped me a lot. The boy Oswaldo did everything quickly and the girl Desiree also treated me very well. Very happy with everything, thank you.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Hello, we are sorry to know you had a less than stellar experience at our dental office. We would like to improve our services to ensure you have a better experience with us in the future, if given the opportunity. If you would be willing to provide more details and/or have any questions, please contact us via email at info@westcoastdental.com. We hope to be in touch soon.
West Coast Dental Los Angeles
Luz Montaniel
Had great attention from front office Oswaldo Betty and Xiomara. As well as well as dr Tiffany and her DA miss Angela
Hello! We are thrilled to hear that you had a fantastic experience during your visit to our practice. It's always a pleasure to serve you with exceptional dental care. We would like to express our gratitude for selecting West Coast Dental. We look forward to serving you again in the future, and we wish you continued dental health.
West Coast Dental Los Angeles
brandon Williams
Very informative visit with Dr Tiffany and Jose! Check in with oswaldo with smooth and Betty was really helpful during check out. Good service is really hard to find in LA but he 6th st team really made me feel like family. I’m looking forward to my next consultation !
Hi Brandon, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental for your dental needs. We look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental Los Angeles
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Hope Hagerty
Had a great experience! Especially with Angela! She was such a great advocate.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
luna chavez
West Coast Dental is the best dentist ever their always kind they give good treatment I would never change my dentist I always get happy becuase of the dentist and Tiffany Anay is very nice
Hey Luna, we’re glad you had a great experience at our practice. We take pride in providing excellent and helpful oral health services, and we're delighted to hear that you received good treatment. Thank you for choosing West Coast Dental for your dental needs, and we look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental Los Angeles
Hey Raul. we thank you for taking the time to leave a positive review. We're thrilled to hear that you had a great experience at our office and that our team was able to meet your expectations. Thank you for choosing West Coast Dental of Gage to fulfill your dental needs. We wish you continued dental health.
West Coast Dental Los Angeles
Victor Diaz
First time visto needed some extractions down as well as a deep clean from the front office oswaldo and Betty were very profesional as well as articulate and pleasant people. Dr Tiffany was my doctor as she took care of me with ease as well as her assistant jose who was very helpful. As well as Andrea explaining everything with detail and ease great office :)
Hey Victor, we sincerely appreciate your positive review and are delighted to hear about your pleasant experience at our office. We are glad to hear you were provided with professional and quality service. It's wonderful to know that they took care of your dental needs with ease and made you feel comfortable. We strive to provide and ensure a great experience for our patients. Thank you for choosing West Coast Dental, and we look forward to serving you again in the future. Wishing you continued dental health!
West Coast Dental Los Angeles
Hey, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental of 6th Street for your dental needs, and we look forward to seeing you at your next appointment. We wish you continued dental health!
West Coast Dental Los Angeles
Daisy Gonzales
I was a new patient oswaldo and andrea had the care to take me on with great attention recommend this dentistry nice and with care
Hi Daisy! We're thrilled to hear about your positive experience at West Coast Dental! Our team takes pride in providing exceptional dental service. We're glad to hear our staff took care of your dental needs. We thank you for recommending our practice. We look forward to serving you in the future and ensuring your continued satisfaction.
West Coast Dental Los Angeles
Kayce Cordero
Experience was gooddd the application to the staffs xiomara and oswaldo and jazmin/Andy for helping out with me and Dr. shafa
Gary Morrison
Betty was so much help, I was crying and she took the time to comfort me and explain what I need to do about my dental needs. She provided me with the insurance information that I did not have and left feeling like there is hope and I can move forward. The whole office had a wonderful energy. Thank you
Hi, Gary, we are so happy to hear you had a great experience with us in our office, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental Los Angeles
José Calderón
Not going to lie was having anxiety before coming in however with the attentive and Kind care of oswaldo Betty and Xiomara i had at an easy beggining as well as dr tiffany and her assitant jose were very gentle and Kind as well solved my needs and im greatful. Thank you
Hey Jose, we appreciate you taking time to write a review! We're glad you were provided attentive and kind care. We understand that visiting a healthcare facility can be anxiety-inducing, but we strive to create a welcoming and comforting environment for our patients. We're glad we were able to meet your dental needs and it made your experience a positive one. Thank you for choosing our services, and we look forward to serving you again in the future. We wish you continued dental health.
West Coast Dental Los Angeles
John Apple
Great office, kind hearted and caring staff. Always get the job done on every visit.
Hi John, we thank you for taking your time to leave a review! We are thrilled to hear that you had a positive experience at our dental office, and we’re glad you found our staff to be friendly. We are committed to providing excellent customer service and a welcoming experience for all our patients. We appreciate your feedback and we'd like to thank you for choosing West Coast Dental of 6th Street to fulfill your dental needs. We look forward to continuing to provide you with friendly and quality care in the future.
West Coast Dental Los Angeles
Oscar Gil
I love this place because the staff are very friendly and informative. I want to thank Xiomara, Betty ,Johnathan and Dr.Joobin for the excellent service and informing about my oral health and where to go for the things I need. I look forward to getting more service done with you guys and thanks again for being great staff and being friendly you guys are the best!
We thank you for your wonderful review. We are thrilled to hear you had a positive experience at our dental office. It's our utmost priority to provide friendly and informative service. We appreciate your trust in us and look forward to continuing to serve you. Your kind words mean a lot to our team, and we strive to deliver exceptional dental care. We wish you continued dental health.
West Coast Dental Los Angeles
Juan
Had a great experience with Osvaldo xiomara Betty great front office team as well as the doctor Tiffany helping with my needs. Great job.
Hey Juan! We thank you for taking your time to leave a review! We are thrilled to hear that you had a positive experience at our dental office, and we’re glad you found our staff to be friendly. We are committed to providing excellent customer service and a welcoming experience for all our patients. We appreciate your feedback. We look forward to continuing to provide you with friendly and quality care in the future.
West Coast Dental Los Angeles
Myeshia Brown
Innovative technology, excellent customer service, Oswaldo, Desiree, Betty, Dr. Sarah, Dr. OHENIAN, and Rosa, and Andrea, and Mary and Money, and very clean and nice office
Thank you for taking the time to leave us a wonderful review! We're thrilled to hear that you enjoyed the excellent customer service provided by our dedicated team members. We take pride in maintaining a clean and inviting dental office environment for our valued patients like you. We truly appreciate your support and look forward to continuing to provide you with exceptional care in the future. We wish you continued dental health!
West Coast Dental Los Angeles
Pablo Alejandro
Thank you for your great attention and taking care of my needs in a timely manner.
Hello! We sincerely appreciate your kind words and comments about your experience at West Coast Dental. Thank you for choosing us, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental Los Angeles
We are deeply sorry to hear about your feedback. if you would be willing to provide more details in regards to your experience with our office and/or have any questions, we urge you to contact us via email at info@westcoastdental.com. We hope to hear from you soon, and we can look into this internally.
West Coast Dental Los Angeles
Hello David! Thank you for taking your time to leave a review! We are thrilled to hear that you had a positive experience at our dental office, and we’re glad you found our staff to be friendly. We look forward to serving you again at the next appointment, and we wish you continued dental health and happiness.
West Coast Dental Los Angeles
Linda Henderson
Wonderful experience overheard meeting before my appointment was giving positive reinforcements was very attentive with the patients. Very much enjoyed meeting miss Nora best person for the office. And thank you oswaldo for helping me get my email running .
Thank you for your awesome review! We're thrilled to hear that you had a wonderful experience during your appointment. Our team takes pride in providing positive reinforcements and being attentive to our patients' needs. We're delighted that you had a positive visit with us at West Coast Dental of 6th Street. Your kind words mean a lot to us, and we look forward to serving you again in the future.
West Coast Dental Los Angeles
Hello, we’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental of 6th Street for your dental needs, and we look forward to seeing you again!
West Coast Dental Los Angeles
Eliza Garcia
Thanks to Oswaldo Jonathan and Betty I left without any pain and with my treatments being solved they took care of me within seconds and had the time to understand my problems. Great team work would recommend this office:)
Hey Eliza, thank you for your amazing review! We're thrilled to hear that you were provided you exceptional care and your concerns were promptly addressed. We take pride in our teamwork and dedication to understanding our patients' problems. We truly appreciate your recommendation and look forward to serving you again in the future.
West Coast Dental Los Angeles
christian benavides
Great visit, been coming here for years. Revived excellent service by Dr. Joobin, Oswaldo, Jose, and Jasmine. Always went home with a smile.
Hi Christian, we thank you so much for taking time to write your review! We are thrilled to hear that you had a fantastic experience at West Coast Dental. Our team takes great pride in providing a friendly and professional service. Your satisfaction and smile mean a lot to us. We truly appreciate your continued trust in our team. Wishing you continued dental health and success.
West Coast Dental Los Angeles
flory chavez
I am very grateful for the kindness of the people who treated me: Oswaldo, very kind. Jonathan very kind. Dr Joobin very kind.
Hello! We sincerely appreciate your kind words and comments about your experience at West Coast Dental. Thank you for choosing us, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental Los Angeles
Vanessa Estrada
I've been here a handful of times so far, but each time the staff has given great customer service. They do get pretty busy, so I've had longer wait times. But I make sure to come early in the day to avoid this. Dr. Tiffany was very professional and thorough. Betty and Xiaomara at the front desk have been really helpful too!
Thank you for your 5-star review! We appreciate your continued support and are delighted to hear that our staff has consistently provided you with excellent customer service. We understand that wait times can be longer during busy periods, but we're glad to know that coming early has helped you avoid any inconvenience. We look forward to serving you again in the future. We also wish you continued dental health and happiness.
West Coast Dental Los Angeles
Thank you for your kind review! We're thrilled to hear that you had a positive experience with our receptionist and that your teeth cleaning and filling were done quickly. Providing efficient and excellent dental care is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and look forward to serving you again in the future.
West Coast Dental Los Angeles
Makeda Firmin
Angie, Xiomara, and Betty were very kind, answered all my questions and were overall very helpful. Tiffiny was my dentist and did a really good job without hurting me with my cleanse!
Thank you for your kind words and wonderful review! We're thrilled to hear that you were provided with exceptional service and any questions you had were answered as well. We're also delighted to know that your visit with our dentist was a successful one. We appreciate your feedback and look forward to serving you again in the future. We wish you continued dental health and happiness!
West Coast Dental Los Angeles
Vincinzo Sanzone
This office was great, the front desk and check in process was smooth, with Betty and Osvaldo providing excellent service at the front desk, I had Dr. Joobin who provided excellent efficient, pain free service along with assistants Kimberly and Jose who were timely with their direction. Andrea provided a payment plan that was more than satisfactory for me, and within my budget. I will be coming to this office in the future for any follow ups.
We are so happy to hear your experience with our staff was exceptional! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit! We'll see you again soon!
West Coast Dental Los Angeles
Christina Carmona
Betty is always friendly and polite. We receive excellent service from all the staff. Love coming to the office
Thank you for your kind review! We're delighted to hear our staff provided you with excellent service. We take pride in creating a friendly and polite environment for our valued patients like you. We look forward to welcoming you back to West Coast Dental of 6th Street soon!
West Coast Dental Los Angeles
pedro rodas
Oswaldo,Betty,Xiomara were very helpful at the front desk were very attentive and helpful as a new patient I would recommend this dentist
Thank you Pedro for taking the time to let us know how we did. Thank you for choosing West Coast Dental of 6th Street to fulfill your dental needs. We hope you have a great day!
West Coast Dental Los Angeles
Rose
Very helpful in the front office oswaldo was very helpful, informative, and articulate I was a new a patient and they took care of me with pleasure <3
Thank you so much for taking time to write your kind review! We're delighted to hear that you were provided with excellent assistance at our front office. It's wonderful to know that our team member was helpful, informative, and articulate in addressing your needs. As a new patient, we're thrilled that we could provide you with a pleasant experience. We appreciate your kind words and look forward to serving you with the same level of care and pleasure in the future. Wishing you continued dental health and happiness!
West Coast Dental Los Angeles
R&R Delgado
I made an appointment for my 4-year old in preparation for her first day of school this fall. It was on yesterday at 1pm, and I made it clear to the caller it was her first time at the dentist. We checked in and the receptionist said there was a longer wait because some staff went to lunch. I figured they be back in 30 minutes since the waiting room was completely full. We ended up waiting for 2 hours! My 4-year old was bored and restless and wanted to go home. I kept telling her this needs to get done. At 3:10pm I approached another receptionist and told her how long we were waiting, and even asked if we should reschedule, she showed some empathy and checked where we were at in the list. She said she would be next. About 5 minutes later, my daughter's name was called. The dental assistant did not show any tactic to console or convince to try to sit on the seat so that her x-rays could be taken. So, she ended up not getting x-rays and we went to one of the examination rooms. My daughter was crying, scared, kicking and screaming. In comes the dentist and my daughter freaks out. After a couple of attempts to calm her down, the dentist then says maybe we should schedule her with a pediatric dentist. I immediately was upset. What do you mean? Are you not specialized in pediatrics? Why then are you in this exam room? She said it was protocol. General dentist take a look and then based on what they see would refer the patient to the pediatrics. She had no business even stepping in. I told the dentist I specifically told this office it was her first time and that she was 4-years old. I was so livid I got our things and stormed out. I wish they would pay more attention to the details, especially if it's a new patient and a kid. If you have children, my suggestion is to make sure you make an appointment with a pediatics dentist, regardless where you go.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Jasmine Mustafa
Awesome staff so helpful, dentist is awesome they take the time to listen and help you and do everything they can to save your teeth, they are always nice and always ready to help you ❤️? always make time I get it in thank you every , Xiomara, Dr. Shafa, Jose , Oswaldo, Desiree
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon, Jasmine!
West Coast Dental Los Angeles
Hugo B.
Management experience with the office Oswaldo, Betty, Xiomara were the best, they treated me quickly
Hello! We sincerely appreciate your kind words and comments about your experience at West Coast Dental. Thank you for choosing us, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental Los Angeles
Susan Hall
I had a wonderful experience. I have anxiety disorder & everyone was so friendly yet professional & made me feels comfortable. I first met Betty at the front desk & she was so kind, helpful & beautiful. Then I met Kimberly who took my x-rays. She was very professional, gentle & kind, plus thorough. Then I met Dr Tiffany who explained all procedures & options to me & she was so kind & beautiful as well. Next I met John. He explained the pricing with me & found me an oral surgeon quickly. He was so very kind, professional & handsome. Then I met Andy. I was super impressed with him, how gentle & caring He was. He was able to get my impressions taken in just a few minutes. Everyone was just amazing! I would highly recommend this dental office.
Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that our team at West Coast Dental of 6th Street provided you with exceptional care and made you feel comfortable. It's our utmost priority to create a friendly and professional environment for all our patients. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. If you have any further dental needs or if there's anything else we can assist you with, please don't hesitate to reach out. We wish you continued dental health.
West Coast Dental Los Angeles
Thank you for your awesome review! We're thrilled to hear that you were provided excellent service at the front desk. Our entire staff is dedicated to delivering amazing experiences to our valued patients like you. We truly appreciate your kind words and look forward to serving you again soon.
West Coast Dental Los Angeles
Brady Janssen
Betty, Xiomara, dr joobin, oswaldo were an amazing group!!!! All super sweet and super efficient. Also a very funny positive group!!! They are the realest!!! Keep brushing and flossing!!!
Yev Chudiuk
I had apoitment to cleaning teeth at 11, they asked me to come earlier, I came at 10.30. I ended up waiting two and half hours just sitting on the chairs.
HI, Eugene, we are so sorry to hear this was your experience with our office! We urge you to send us an email at info@westcoastdental.com detailing your situation so that we may reach out and answer any question or address any concerns you may have. Thank you.
West Coast Dental Los Angeles
Rosa Zelaya
I am grateful for the staff for continuously going above and beyond, I can always count on them to answer all of my questions. Dr Vahe Ohanesian, the Ortho dr has been great as well as Tiffany with the ortho appointments and care for my sons. Dr Shafa is the best! He’s been my dr for quite sometime and he is phenomenal. Betty has been so attentive with answering all of the questions I’ve had regarding my boys extractions and she is always willing to help. Xiomara also is amazing and so great with getting my appointments set up and making sure I am taken care of. Andrea is great at explaining my treatment each time Over all truly grateful for such a caring staff. Thank you west coast dental of 6th for taking care of my family and I.
Hey Rosa! We’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental of 6th Street as your dental provider, and we look forward to seeing you at your next appointment! We wish you continued dental health.
West Coast Dental Los Angeles
Stephanie Alba
This office is so unprofessional, no one in the office knows what they’re doing. I needed a referral to an oral surgeon and when I called no one in the office knew who did the referrals. I spoke the “office manager John” and supposedly he took care of the issue and made me an appointment with the oral surgeon and said he had submitted my referral. On the day of my oral surgery appointment I got to the office and was told that there was no referral the office manager never submitted the referral. I do not recommend this office to anyone they waste your time and they don’t get their work done. If I could give this office 0 stars I would. I am changing to a different dental office.
Thank you for taking the time to bring this issue to our attention. On behalf of the office, I would like to deeply apologize for the experience you’ve had with us. We would value the opportunity to help resolve this situation. If you could please email us at info@westcoastdental.com with your information and an office manager will reach out to you regarding this matter. Once again, we are sorry for any inconvenience this may have caused, and we hope to hear from you soon. Thank you.
West Coast Dental Los Angeles
Sunny M
I had a nice experience with staff, very kind and patient with clients. They’ll find a way to satisfy your needs in every way possible.
Hello Sunny! Thank you for taking your time to leave a review for West Coast Dental. We are thrilled to hear that you had a positive experience at our dental office, and we’re glad you found our staff to be friendly.
West Coast Dental Los Angeles
Hello! We sincerely appreciate your kind words and comments about your experience at West Coast Dental. Thank you for choosing us, and we look forward to serving you again in the future. We wish you continued dental health!
West Coast Dental Los Angeles
Jose Zarate
First time at the office and I must say that I had a very pleasant experience, Betty was a delight and she was able to figure out my insurance and get me in quickly. Everything was straight to the point and efficient and Dr Joobin and Yonatan were nice too, Xiomara was also very nice. Thank you guys!
Thank you Jose for taking the time to let us know about your positive experience. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health.
West Coast Dental Los Angeles
Deysi De Leon
Wonderful experience today, Betty and Xiomara were so warm and welcoming and the assistants in the back Angela and Yonatan were also kind and helped calm my nerves. Dr Joobin was thorough and Andrea went over my finances.
Hey Deysi! Thank you for taking the time to let us know about your positive experience. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health.
West Coast Dental Los Angeles
Irvin_J.P
My experience today was amazing, Dr Joobin did a phenomenal job at explaining my treatment. Xiomara and Betty were such a joy from start to finish. They greeted my mom and I with a smile and did a wonderful job assisting everyone even though I noticed they were very busy. Thank you for your professionalism and warmth west coast dental of 6th
Thank you for taking the time to let us know about your positive experience. Thank you for choosing West Coast Dental to fulfill your dental needs. We wish you continued dental health.
West Coast Dental Los Angeles
Mickie Goner sr
Very professional and love that I had someone to take the time out and do their job professionally great job west coast dental family dental offer sixth street
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
Michael Silas
Oh, I love this facility. I want to see a big thank you to bed at the front desk! She is so professional and easy to work with. This facility is extremely professional and clean. I highly recommend it.
Hey Michael. Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a wonderful experience at our facility. It's always our goal to provide a high level of professionalism and maintain a clean environment for our valued patients. We truly appreciate your recommendation, and we look forward to serving you again in the future.
West Coast Dental Los Angeles
Henry Flores
I truly appreciate Xiomara, she is very profitiant, and helpful in everything she has done for me. If it was up to me I would give her a bounis, and a raise. Thank you for your letting me post. Respectfully Submitted, Henry Flores.
Hi Henry! We appreciate your positive feedback and are thrilled to you had a great experience with us. Thank you for choosing West Coast Dental of 6th Street for your dental needs!
West Coast Dental Los Angeles
We are so happy to hear this was your experience in our office. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again soon!
West Coast Dental Los Angeles
David Clark
I will get straight the the point. My appointment time was an hour before I finally got called in. The person taking x-rays did not appear to know what they were doing and seemed disgruntled by the slightest inconvenience with the computer. After waiting for almost another hour in a room, the dentist came in to try and sell veneers for $1200 each! That is ridiculous! Especially at a shady dental office such as this one. They then proceeded to tell me I needed irrigation for my gums and that was almost $300! I said no thanks.. Nearly 3 hours after my scheduled appointment and multiple visits from different assistants, I FINALLY received a poorly executed 'cleaning.' After the 2 minutes of cleaning I went to check out and the receptionist apologized stating they were working with new systems. They proceeded to try and casually charge me for the irrigation service I refused. What a complete waste of time. There was more staff there than patients. I even overheard one assistant telling another that a patient was waiting 4 hours because they screwed up and requested to move them up. The other assistant said no can do, mind you they were having this conversation in the room I was in. This place is extremely unprofessional, doesn't look clean, and the staff seems like they barely scraped by vocational school with no good work ethic. I don't write many 1 star reviews, but this was definitely worth mentioning. Do better! I'm glad they did not schedule me for a check-up because I will surely NOT be going back.
Devante Washington
Went in for a root canal and didn’t really feel a thing. The specialist was “gifted” best experience at a dentist office so far in my 28 years. Great receptionist as well. Appreciate your service.
Our team thanks you for your kind words! We pride ourselves on our exceptional service, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon, Devante!
West Coast Dental Los Angeles
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to email us at info@westcoastdental.com.
West Coast Dental Los Angeles
Brneyez
The x-ray n dentist were very supportive BUT the front desk and lady in benefits have no clue of what's going on, I have heard so many excuses...I'm done.. very disrespectful and and need training.
I'm sorry to hear that you have had some issues at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.
West Coast Dental Los Angeles
Thank you for your review, Joseph! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental Los Angeles
Ciera White
Be on the same page I’ve been to three different things since Wednesday and my referral has still not been sent off I am in excruciating pain and it will continue until you guys send my referral off to my insurance don’t come here it’s a waste of time
I'm sorry to hear that you have had some issues at our office, Ciera. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule with a clear line of communication. We are making a conscious effort to prioritize every aspect of patient experience and we thank you for bringing this to our attention. If you need additional help or have any questions, please send us an email at info@westcoastdental.com.
West Coast Dental Los Angeles
We’re so happy you put your trust in our practice to take care of all your dental needs, Debby, and we hope to see you again very soon!
West Coast Dental Los Angeles
Nathalia Rodríguez
I absolutely love this office the services is amazing I was a little skeptical about coming in based on the outside appearance but I am so glad I did the completely exceeded my expectations and more!! Definitely the place to come it’s an all in one they do everything here!! If you’re coming in ask for Andrea or Nancy they are the best and provide service with a smile! Coming in next week for my braces
We are glad to hear that we've exceeded your expectations, Nathalia! Our staff thanks you for your kind words and we hope we can make your braces experience comfortable and easy in your future appointment. Thank you for trusting us with your smile!
West Coast Dental Los Angeles
Thank you for sharing your feedback with us, Lidia! We are so glad that you are enjoying your experience in our office, and we hope to continue to provide you with exceptional service for all of your future appointments with us!
West Coast Dental Los Angeles
Thank you for sharing your feedback, Hermelinda! We are glad to hear that you enjoyed your experience.
West Coast Dental Los Angeles
Thank you Paul for taking the time to let us know how we did. Thank you for choosing West Coast Dental of 6th Street to fulfill your dental needs. We hope you have a great day!
West Coast Dental Los Angeles
Jah Jimenez
Hello I just got my service done at west coast dental and the experience there the whole time I as there was fantastic class A. Everyone was friendly and courteous and attentive. They also played a good movie while I waited. The GD Mr. Farid came informed me well and got the work done professionally and effectively 1 2 3 Thank you again West Coast Dental
We are so glad to hear you had a fantastic time in our office! Thank you for your kind words about our team! We hope to continue providing only the best dental services to you for all of your future appointments.
West Coast Dental Los Angeles
Grady Shirley
Came here was a little nervous but Betty and Nancy where amazing they made me feel comfortable and Dr Shafa did a great job with my extraction I highly recommend this office A+ service
Hello Grady! Thank you so much for taking the time to leave a review. We are thrilled to hear that our team was able to make you feel comfortable and at ease during your visit. We are glad to hear that they were able to provide you with excellent service. Our doctor is also dedicated to providing exceptional care to all of our patients. Thank you for recommending our office to others. We appreciate your trust in West Coast Dental of 6th Street and we look forward to seeing you at your next visit. Have a wonderful day!
West Coast Dental Los Angeles
Hello Sara! We’re glad you had a great experience at our practice. Thank you for choosing West Coast Dental of 6th Street to fulfill your dental needs, and we look forward to seeing you at your next appointment!
West Coast Dental Los Angeles
Thank you for sharing your positive feedback with us, Mary! We hope you enjoyed our services!
West Coast Dental Los Angeles
Jerome Dudley
i had appointment for 1pm because one of my fillings broke off and left a sensitive cavity on my tooth . got in 1245 did paperwork then xray by 130pm after xrays didnt see the doctor rill 230for a check up. waited for the billing lady and doctor for almost an hour then long wait times unclear what services was going to be done and a 30 min proceedure became almost 2 hours mind you my appointment was at 1pm and i finished at 430 for a check up and deep cleaning unbelievable wait times in between. xray staff was nice doctor was very agressive and semmed rushed will not go back anytime soon
Hello, Jerome, thank you for taking the time to bring this issue to our attention. We are making a conscious effort to minimize wait time and let patients know when we're running behind schedule, and we try our best to ensure that these types of occurrences do not happen regularly. On behalf of the office, I would like to apologize for the longer than usual wait time. Additionally, we apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention.
West Coast Dental Los Angeles
Hey Yessica! We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us.
West Coast Dental Los Angeles
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental Los Angeles
Carole Cramer
I would like to thank the people at West Coast Dental. I transferred to them because I had a negative experience with another dental office. That wasn’t a problem here. I did not feel judged or any type of embarrassment. Everyone did their job well. I’d recommend them to others. Thank you so much!
Thank you for your review! We understand the dentist office can cause stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental Los Angeles
Idalia Cuervo
The workers being less rude and talking about their personal life infront of patients they talk more about personal stuff then trying to hurry and get their job done.
Hello, Idalia. Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your visit to our office. We take matters of professionalism and patient care very seriously, and we are disappointed to hear that our team fell short of your expectations. Please know that we will address this issue with our staff to ensure that we focus primarily on efficient and courteous service to our patients. We value your feedback and will take the necessary steps to improve our service. We hope to have the opportunity to provide you with a better experience in the future.
West Coast Dental Los Angeles
Tavia Garland
The service was great! It didn't take much time to get in the doctors chair and my surgery was super quick with very little discomfort!!! I was super surprised and really happy!
Hi Tavia! Thank you for taking the time to leave a five-star review! We are thrilled to hear that you had a great experience at West Coast Dental of 6th Street and that your surgery went smoothly with minimal discomfort. We understand that dental surgery can be daunting, so we work hard to ensure that our patients feel comfortable and at ease during their visit. We are glad to hear that we were able to provide you with prompt and efficient care. Thank you again for choosing us as your dental provider and for sharing your positive experience with others. We look forward to seeing you at your next visit.
West Coast Dental Los Angeles
Jeff Pryor
Place to Brighten Your Day, and Smile Very Modern,.and Informative Medical Practice
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon, Jeff!
West Coast Dental Los Angeles
Manyic Sevilla
Very good attention and very good service, super perfect, I highly recommend them ? their attention is unique and unmatched
Thank you for your kind review! We are delighted to know that you received excellent care and service. We appreciate your recommendation and we are pleased to know that you had a unique and unparalleled experience with us. We are committed to always providing the best to our customers. We hope to see you again soon at West Coast Dental of 6th Street.
West Coast Dental Los Angeles
patricia kline
Staff at West Coast Dental 6th St location was friendly professional and knowledgeable
Symon Olesijuk
Super helpful staff... Very nice clinic! Dr. Shafa was very efficient and courteous... I couldn't have asked for a better experience
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
wendi Martínez
The people who serve were very friendly and did not take long to serve, definitely recommended.
Sonia Ortiz
They did a filling and now it hurts a lot I went to have it checked and now it hurts more I don't even know if I will trust again oh I will have to find another dentist ? for my daughters and I
Al Bevans
Made myself and my 15yr old daughter very comfortable and safe. Daughter had a root canal and said she did not feel a thing after in pain with other Dentist Office.
Demetrius B.
Administrative staff friendly and professional. My appointment was at 12:30 i wasn't called back to see the doctor till 2:25. If I show up 2 hours late will your office still see me or force me to reschedule?
Erica Lopez
There were very caring and fast and great working on bone grafting. I have to go back to get some more work and im actually excited lol
France Demoulin
Beware! They take medical but charge $150 for numbing cream! The worst teeth cleaning ever! It’s a scam! I could give a minus 1 star I would!
Hugo E
You guys were rude! you made my wife’s teeth bleed and her lower lip also… Just on a simple cleaning it wasn’t even a deep clean…
Joann Walter
It was my first time going to West Coast dental, and the staff were thoroughly professional and extremely helpful and I didn't have to wait long for my appointment. I would recommend them highly!
Victor Cisneros
Do not go here! Please be aware of your summary of benefits etc. They will steal your money saying you are not covered or that your copay is much more than it should be. They make you sign "optional costs" when it should be covered costs. They are Fraud. They scam people for a living to comp on sales goals. I will help bring this to an end. Reported them to the Federal Trade Commission already. Araceli the office manager is incompetent to provide customer service and is a pathological liar. Does not know what she is doing. Very unprofessional and vulgar. DO NOT COME TO WEST COAST DENTAL in general. I hope Payam or Farid read this and hire professional staff and not scammers.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all your future appointments to come, and we look forward to seeing you again very soon!
West Coast Dental Los Angeles
Lina Marcela C
They make you wait more than an hour and a half for your medical appointment. An hour in the waiting room. Half an hour in the office. The girls at the reception are friendly but there is a lot of disorganization.
Gina Castellanos
The new ortho doctor was very polite and efficient and everyone on the ortho staff as well good job everyone ?
Tara Del Castillo
BEWARE - I made an a appointment for a routine dental cleaning, which is covered by my insurance. Through what can only be described as misleading practices, I unknowingly and without my informed consent was instead given some deep-root cleaning procedure I would have never agreed to and am now our several hundred dollars. They cannot rectify this because I “signed a form” - which I was 100% under the impression was for a routine cleaning. I would highly recommend people steer clear of this practice.
Thank you so much for rating us, Patrick. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of 6th
West Coast Dental Los Angeles
Emiliano Hernandez
A few months ago I had a bridge and my bridge turned brown and the doctor checked me and told me that she didn't know why they turned like that and she didn't want to do anything else... bad experience and loss of money 3988
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all your future appointments. We look forward to seeing you again soon!
West Coast Dental Los Angeles
Edgar Rodriguez
I spent two hours for nothing. I had an appointment and the doctor never showed up, so I had to cancel it. It was my first time here
Justine Whaley
Manager Andrea is very rude. She doesn’t check the patients info and give false information. She wants me to get another xray even if it was done 4mos ago. She said I have to see another Dr coz the prev dr wasn’t in network infact the office said I can only see that dentist they just want to charge the insurance for another xray fees. The prev dentist said I can get cleaning every 3mos coz of my perio disease I had deep cleaning and Arestin they made me do Arestin and wont perform cleaning without it. Now 4months later, they wont do regular cleaning and wants me to buy upsell services. Irrigation is optional and they wont do it without me paying for another $300+ STAY AWAY FROM THIS PLACE!!!! GO TO ANOTHER DENTAL OFFICE THIS PLACE IS A RIPOFF
Andrea Tan
Stop with the upselling of unnecessary items. I came in for one specific thing. I will be reporting your establishment to the dental board.
Matthew Cheek
Can’t imagine a worse dental office. Was in pain for two months after a simple filling, waited two hours before the dentist saw me nearly every time I had an appointment, and I’ve been trying for two months to get my dental records and X-rays so I can transfer to a new dentist. They made me pay $25 for the report, refused to send digitally, claiming it’s against their policy, even tho it’s common practice, and they now claim it has been misplaced. I’ve tried calling for two weeks straight, only to get a desk clerk claiming a manager will follow up with me, which has yet to happen. This is the only reason why I’ve decided it’s worth sharing how awful this place is. Go anywhere else.
Koa Savea
Do not bring your kids here, they will try to find a way to get CPS on you. They only want money & don’t care for you at all. Read the reviews beforehand, I should have. They pulled my 1yr old 4 front teeth out, & I felt they could’ve saved it. So I’m thinking something ain’t right, Took my kids to another dentist office and they told me that my kids did not need those extra treatments as west coast dental said they needed. If I would’ve brought them to the new location first, they could’ve saved them. Please I highly advise you too read, read read the comments before coming here, they do unnecessary extracts & treatments here. Money hungry, only.
Honey Estrada
The prices are too high, and the waiting time is terrible, they told me that I couldn't use my doctor and it turns out that if I have benefits, they just wanted me to pay cash, I guess because I didn't get another coherent answer.
mykiayna
Friendly and Nice Staff.... Gold customer Service all-around.... I Highly recommend they get the job done!
Beatrice Vilsaint
Front desk ladies were super sweet. X-tech was also kind. My issue was after seeing the dentist she stated I needed gum irrigation. They had me wait for a rep from billing and she stated that this service was out of pocket $150 and she stated it was very important. I asked if it’s that important why will my insurance not cover it? She seemed very confused so I called my insurance. My insurance company had so many questions and Angie the billing rep refused to talk to insurance stating she was with another customer. I had to speak with office manager to have her speak with my insurance company through my phone on speaker. They are using incorrect codes that are not covered by American Dental Association and my insurance explained to them I am covered they have to use the correct code they refused and unfortunately I was not able to receive the proper service. Looking for another dental office as we speak. If I knew how poorly HMO insurance customers get treated I would have changed to PPO when open enrollment was offered. I feel so helpless and defeated. Such a sad situation! To make matters worst I had to wait for an hour for my cleaning and I felt they rushed it. They polished my teeth before the cleaning and never used any equipment besides water to do my cleaning. I honestly don’t trust I had a through cleaning. I was never flossed which has never happened in all the years I’ve had a cleaning. My insurance company was in shocked when she heard Angie state we will not bill that code because we will not gain any money from that service. They filled a major complaint. I pray this scam of there’s stop. Provide care that is needed and use appropriate codes so patients are not spending their money on services that they are covered for.
Maren Haugen
Really great dentistry. The place is very clean and parking very easy. Now there is a new dentist, Dr. Tiffany, she is so good. I had to have extensive work done. They referred me out, then followed up. Now I have had teeth removed before, but she was amazing. I didn't barely have any of the problems like before, she did it so well. Am a returning patient who will come back. The staff is really caring. They also made it financially easy to get dental work done. So professional, this is really the best.
Hi, Maren. Thank you for choosing us to take care of all your dental needs. We always enjoy seeing you and your smile! We sincerely apologize for the times you experience waiting longer in our office. We take pride in the care we have for our patients, and sometimes it may cause procedures to run a little over on time. Regardless, we apologize for the wait and are working our hardest to minimize excess wait time in the future. We can't wait to see you again very soon!
West Coast Dental Los Angeles
Cedric Stewart
Betty is wonderful ❤️ Dr. Shafa is excellent. Andy is kool and Melissa is great as an assistant as well. But Betty? is REALLY EXCELLENT..Dr. Shafa is the GREATEST. As far as the staff Xiomara was very helpful as well. But BETTY is one of the BEST.?
Lynda Palmer
Nice people from the front desk to the back area and the dentist. Very professional and nice. They thoroughly explained everything. Not the best location but a great place to get great care
Sergio Rodriguez
Lidia,Ericka,Xiomara, Betty, Mark were exceptional in helping me with my annual Dental experience. They checked me in, helped me with insurance and provided options for any out of pocket cost my insurance didn’t cover. Thank you WEST COAST DENTAL! ?☝️??
Lena
Tiffany and all the staff are great. Really nice and answered all my questions and concerns. The only comment I have is the waiting time for the appointment is long. I came in at 9am sharp and we started my treatment closer to 9:40.
Paige Wi
Consultation failed to mention my wisdom tooth surgery required a CT scan and sedation that can’t be performed at the 6th street location. Huge waste of my time.
Janet Salazar
Do not take your child! Never allow your child to be treated without your presence in the room. When I was a first time parent I allowed this. I regret it to this day. My child had painful, unnecessary, and super expensive procedures. I felt their interest is profit and not the well-being of their patients. When I took my child to a different dentist I explained that my child had 12 cavities that were treated here and he asked for medical records because he didn't find evidence of that. The medical records only showed 3 cavitities but we were charged for a lot more. Nothing is worse than the trauma my son experienced.
shauneice davis
I just love them. So nice, helpful, and understanding. Mark and Dr. Bandary are the best. Mark cleaned my teeth to the Gods?And Dr. Bandary is so informative. Betty and Andrea have the best customer service. ?
Paul Smith
My partner needed a tooth extraction. So they wanted to charge 650 dollars for a bone graph that wasn't medicaly necessary. He walked out because he couldn't trust them.
Cordell Senior
Best word to describe this office is “Extreme”. The entire staff is extremely busy, ,professional, efficient, organized, polite, personal and friendly. You are in good hands at this location and with this team of people helping you!
Davida Minor
Thank you to everyone who assisted me. From the front desk all the back. Your all the best . Made my experience very pleasant, warm and comfortable. Thank you Dr. Issakharian, Andrea, Xiomara and others whom were there to help and assist in my care. I highly recommend you. Oh yes forgot to say I had an extraction and bone graft done. Highly recommend very fast and efficient and made sure I was not in any discomfort.
kaelee savea
all the staff there are super friendly and help out to all your needs. My kids love them here too. Great office with great people.
Jayson Wills
I had an amazing experience the staff is extremely professional Betty, Tiffany and Edith at the front desk had an amazing attitude extremely positive and helpful and willing to answer all of my questions. Dr Tiffany is amazing and was so gentle with my cleaning, Mark the assistant was very nice too he was walked me through the procedure. Andrea the office manager was able to answer my third party finance questions and we got it taken care of. Highly recommend.
Haydee N
Brought my son in with the pediatric today. All the girls in the front were very attentive. Betty was very helpful and made sure that he was passed up in a timely manner. Dr Vu and the assistants explained everything very good.
Stephanie Lunsford
A good atmosphere in the receptionist our ? ? z they work around your schedule AlwayZ ??Xiomara & Betty ?Very Profesh ..ty Dr.Shafa you brang me back to life ???
Mel Edward Austin
Xiomara is very knowledgeable and has great customer service along with a wonderful attitude. She's very welcoming and brings a positive atmosphere with her. Makes me feel welcomed and safe even though I dread the dentist working on my teeth, smiles.
mark conner
Very nice professional staff. Want to start Dr.Shafa was amazing he took of my dental care and the staff was very helpful especially office manager Andrea was great with financial with Ericka explian very well the treatment plan made me start the treatment the same day. XIOMARA was amazing and very prossional and made feel comfortable. Definitely recommend this office to los angeles ?
Cristy Cabral
The receptionist Betty and Xiomara are very helpful. I'm new to the location and I called for information and appointments they made me feel welcome and new how to answer my questions. Thank You
Ida Fernandez
I had a great experience returning to the facility, I came to ask for information as I was unhappy with previous work done elsewhere and Betty was so amazing and positive from the start, she walked me through everything and answered all of my questions and was able to schedule me for the very next day. Xiomara was super nice when I checked in and was able to sort out my insurance information by the time I was in to see Dr Shafa. He was very professional and thorough and assistant Gina was able to translate which was great. Erika was able to explain all of the treatment I need and we were able to start same day.
Olive Thomson
Negligent with medical care. They did not informed me about approval request that needed to be summited to insurance company to cover the cost of the procedure. Now I have to either pay out of my pocket or wait until approval from the insurance, which will take up to a month. It will delay my daughter's care and may result in complication.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Michelle Munoz
Front staff are bilingual, super sweet, efficient, and competent. I asked my provider to send me to a female dentist and Monica/Tiffany are highly knowledgeable and friendly. Small wait time even with appointment but that’s pretty standard for LA. Best dentist office in LA and good parking.
Joey Olson
Awesome and professional staff. All around all-stars. Xiomara super helpful on scheduling and getting all the paper work done. Edith was great at helping me figure out my insurance. And I can’t say enough good things about Dr. Monica. Best dentist to ever dentist
Edith Navarro
I came for my visit and everything was very pleasant. The girls in front helped me a lot and took good care of me. Xiomara and Edith were very attentive during my visit. Dr. Mónica treated me very well, as did her assistant Mark - Martha Ávila.
Monique West
Very gentle. Root canal, I never felt any pain... I waited for the pain to kick in ? These people really know what they're doing. A great team, indeed.
nadia bernal
Today I had the best experience! I haven’t been to the dentist in quite some time so I was very nervous, but thanks to the wonderful receptionist Tiffany and the Dr of course made my visit today go smoothly! Tiffany was very helpful with any insurance questions I had and was very patient and understanding. Definitely 10/10. I will absolutely be coming back.
Karen Esparza
i went in the other day for a routine visit and OMG BEST SERVICE EVERRRR. I have been to other places and they turned out to be trash. But no no no no no no, not here. Shout out to Tiffany, she was so helpful and nice- made me feel right at home and the visit that much smoother! 10 out of freaking 10! ❤️??
Lesly Lopez
Despite of the wait time. I would like to take my time and give a shout-out to both front desk receptionists (Xiomara and Betty ). They had patience and were very helpful explaining my reasoning to my appointment. Answered every question professionally. I was very pleased with their service.
norma carmona
I really liked the attention of the receptionist, she helped me fill out my paperwork and answered some questions I had. Her treatment was very kind and patient. I highly recommend Miss Bety's service, and the doctor was very good and excellent, very professional. I was very satisfied with my visit to the dentist.
Jesse Mujica
Dr. Daniel, assistant Gina, and Betty at front desk were very helpful and professional. Will definitely keep coming back to this location!!!
Juan esparza
Omg let me start by saying that’s the only reason I decide to get my Deep cleaning here for my teeth is because of the receptionist Tiffany Montez She was so helpful was able to let me know what my insurance covered what it did not cover she always stays professional and most important She loves her job and you can tell. The dentist was cool too he was very gentle with my With my sensitive gums. If you have sensitive gums I recommend this place great Dentist and a even greater Tiffany Montez super cool receptionist makes the dentist a little less scary.
destiny zamora
I love how it’s so welcome when I get there especially ms Xiomara , she always made sure to attend me and help me with any questions I had , we need more like her !
Salvador Llamas
Very professional, caring staff with a very pleasant demeanor. They were very knowledgeable and professional. Tiffany was great , took the time to explain everything and any questions I had. My experience was very positive. Highly recommended West Cost Dental!!!!!! Will be sending all my family and friend to this professional and trustworthy dentist’s.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Joana Arellano
Had a great experience. The young lady that assisted us, Tiff, went above and beyond accommodating us at such a short notice. She was very clear with the process and was very patient and understanding with our kids. Definitely I will be coming if back.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
gary jackson
I would like to thank the team of 6thst of taking care of my dental services. Especially Dr.Lefkof always being so great and the girls in the front like xiomara always being so welcoming.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
T- diamonds Official
Tiffany helped me with all the things I needed and was very professional about it. They were really quick and very nice! I recommend 10/10
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Manuel Galindo
I really liked how they treated me at this dental office. Andrea and Tiffany are very nice
Rosa Guzman
Today was my nephew's first time at the dentist's office. My sister and I were feeling super anxious about him going. My nephew is 4, does not sit still, and like many kids, will throw a tantrum if he feels uneasy. It all started with Edith who greeted my sister and nephew at the front desk. She was so kind and welcoming. Mark did his cleaning. He was patient, paused to check in with Ezra, made him laugh, and made this experience so positive. Ezra did not cry, smiled, and actually laughed during his teeth cleaning. We are so happy with the service! We highly recommend and will certainly come back!
We are so happy that Ezra has joined our West Coast Dental patient family! We understand how scary the dentist can be, especially for children! Our goal is to help our young patients feel as safe and comfortable as possible at all times while under our dental care. We’re so happy we were able to help get your Ezra on board towards maintaining healthy teeth and gums. We can’t wait to see you and your family again very soon :)
West Coast Dental Los Angeles
Judy Cardenas
Very disappointed with the doctor who saw my 9 yo because while they didn't let me in with my son that doctor pulled my son's ear. Please DO NOT allow your children to be alone with those horrible dentist. They refuse to give me the doctors name so we will never visit that office!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Night Sky
You can improve by telling people over the phone what their insurance covers. And not letting them waste gas. And stop telling ppl that no insurance covers certain procedures!
Cesar Munguia55
I Had a Great experience from beginning to end Betty was amazing getting me checked in was very welcoming and put me at ease then when it was my turn assured me I was in good hands and she delivered once again Dr. Monica was amazing with her care quick and painless will definitely be referring friends and family thank you
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Joel Navarro
I went to my appointment and had a good visit. The women in front of me treated me well and quickly. Dr. Monica was very efficient in explaining everything to me. At the end of the visit, Edith very kindly helped me schedule my next appointment and double-check that my visit was going well.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental Los Angeles
Chloe Majdipour
Beautiful office and staff, very friendly. Andrea helped me feel right at home. Great patient care
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Jovhan Jilbert
I arrived to West Coast Dental of 6th not knowing what to expect and was pleasantly surprised. Xiomara, Edith, and Betty at the front desk were so helpful in verifying my insurance and helping me fill out all of my paperwork. I was called in on time and was seen by Dr. Tiffany, who was so kind and thorough in her exam and explanation of the treatment I needed. She answered all of my questions and helped me feel at ease at the dentist. Her assistant Melissa was also in the room and was so nice. Erika gave me the breakdown of my insurance and I felt very informed about what was covered through my insurance. Great experience overall and I highly recommend this office!
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental Los Angeles
dennis moran
Betty was extremely helpful. My son was crying up a storm and she found a way to calm him down. And even made him feel better about visits to the dentist. Now he can’t wait to visit again and see his new friend Betty
Thank you for your review! We understand how scary the dentist can be, especially for children! Our goal is to help our young patients feel as safe and comfortable as possible at all times while under our dental care. We’re so happy we were able to help get your son on board towards maintaining healthy teeth and gums. We can’t wait to see you and your family again very soon :)
West Coast Dental Los Angeles
Martha Ramirez
Great place for your kids. My son had to get some work done && Edith was there to make sure everything was going smooth. She was also very patient with my daughter who is a bit more scared to go to the dentist. Always reassuring her and telling her everything will be OK. Definitely recommending this place to my friends thanks to Edith.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Julio Hernández
Been coming to this location for almost 2 years now. Always satisfied with the service provided.
Jael Nixon
I really like this place they want to take care of the problem immediately and are really friendly. The front desk people are great (I always enjoy getting serviced by Xiomara) and everyone makes sure you understand your treatment and payment plan before they do anything.
sandra torres
I don't recommend them at all. . It's no use for the girls in front to be friendly if those who check your teeth don't do their job well.
Debbie Lewis
Very pleased with my experience this morning 07/21/2022 My first visit was awesome. Dr. Monica was so awesome! Gave me a good sense of ease, so professional, friendly, courteous and knowledgeable. The staff were friendly, courteous and kind. The young lady that took my X-rays She was so adorable, helpful, let me know that I was in good hands, very professional. My visit was enjoyable. Highly recommended. ??
We are so honored that you have joined our West Coast Dental patient family! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental Los Angeles
Brittney Price
Your appt wait time is atrocious. I waited 2 hours for simply X-rays on one trip and an hour for a consult.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Bubele Booi
I had an appointment but spent an hour in the waiting room then an hour waiting for the dr to come to the room to do the procedure. I had to remind one of the staff of my presence before I was helped
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Hasnain Arshad
I had multiple visits with Dr. Tiffany and it was always a wonderful experience.
Thank you for continuously putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of the future years to come. We look forward to seeing you again very soon :)
West Coast Dental Los Angeles
Lisa Howe
This place started okay, except for looooong wait times and constant upselling. I went in two days ago to have a tooth pulled.After numbing me up they s pulled on it and when I screamed they stopped and said the infection was causing the pain so here's a script for Motrin and antibiotics. Refused to prescribe anything stronger and claimed they didn't. Also tried to sell me on a bone graph which sounds real familiar. Never going back, changing dentists today. Update: Not falling for your sincere and genuine reply. Your dental office SUCKS and I'm NEVER GOING BACK!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Alejandra Silva
Doctor Tiffany and Aracely Alcazar are the worst in that place avoid them.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
david lopez
They take too long. They schedule you at a certain time and they show you after an hour and a half and another 2 hours in the room. Sometimes they cancel you for some excuse. There is no professionalism on the part of this clinic. And the times I come I have seen how people complain about the same thing. Choose another one. I already paid and I have to come with my daughter so she can finish her treatment. After having what problem they find to get more money.
We deeply apologize for the experience you had at our office. We want to help in any way we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will forward your information to our corporate administration team so we can contact you immediately to resolve these issues privately due to HIPAA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental Los Angeles
Leah Bernard
This place is HORRIBLE. I wouldn't suggest this place to my worst enemy. They are constantly changing prices and trying to upsell without focusing on the patients needs. I was a loyal patient for 3 years but I could NO LONGER take the blatant racism. They would call multiple times daily asking about upcoming visits I never scheduled. They are extremely unorganized. I received random balances which I questioned every time. Y'all need to let patients know if they owe anything BEFORE leaving. Telling them on the next visit that insurance didn't cover a cleaning (which is a flat out lie) is inconvenient and stressful. I used one of the credit cards that the fat financial woman assisted me with while applying. All of a sudden there was no memory of assisting me and basically called me a liar. I've actually spoken to my lawyer and I will be suing. AVOID THIS RACIST PLACE AT ALL COSTS!
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental Los Angeles
Daniel Cruz
Don't go there. Front desk is rude. I'm asking question and the girl is not answering them. I'm just a concern patient I need answers to have a piece of mind also to coordinate my schedule to make time for my procedures. She doesn't help much. Rude. Unprofessional. She will easily hang up on you. Go to a better place after all. They are well established. They don't need our money, I guess or so it seems.
We apologize if any of our doctors or staff came off as unfriendly in any way, as we promise that is never our intention. We would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Collin Smelser
The front desk girls were super nice but I feel like you guys push unnecessary uncovered services. (Some kind of irrigation for $150) Your dentist just went through a spiel. Didn’t listen, didn’t ask questions. I’ve never had my polishing before the scraping/cleaning… seemed kind of odd. All in all probably one of my worst dental check up experiences. Not to mention the first time I was there I was never seen for my 1 o’clock appointment as I had to go back to work after waiting in the lobby for an hour and a half… You guys were my first dental experience after moving from the westside and starting a new job. Definitely will continue my hunt for a new dentist in the city or maybe drive back to Culver City for my old one. Pay attention to the reviews they all say the same thing. Buyer beware
Thank you for your review. We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the necessary options so you can receive a customized treatment plan that works best for you. If you have any further questions, please contact us directly at WCDCustomerService@incontactemail.com to privately address your concerns due to HIPPA regulations.
West Coast Dental Los Angeles
Thank you Chriss for letting us know how we did. We appreciate you for choosing West Coast Dental of 6th Street to fulfill your dental needs. We hope you have a great day!
West Coast Dental Los Angeles
Jose Jovel
I always feel like I’m going to a shady mechanic and they’re trying to sale me something I dont need
We are reaching out to you to say we hope all is well, and were wondering if anyone from our team had reached out to assist you with your concerns? If not, we deeply apologize and urge you to contact us at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Me Me3
My appointment was at 9:30am I did not get seen until 12:30pm. And the dentist is money hungry and told me he can't take my tooth out unless I get a bone graph which was $650. I can't afford a bone graph. I am unemployed due to getting covid 2 times. It wasn't right at all. I have never had a dentist tell me this before. It should be up to the patient if we want a bone graph or not we are going to be the ones that have shifting teeth. My medi cal was going to pay for the extraction. And so now since they refused to pull my tooth because of them trying to force me to get a bone graph...I still have to walk around with all this Infection in my mouth until I find another dentist to pull my tooth....this is not right and sad that dentist are money hungry
Hello. We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email me personally at ncamacho@westcoastdental.com with your full name and contact information, I will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental Los Angeles
Bil Roedel
Nothing but upselling. My insurance fully covers exams and cleaning. I was told I would need to pay $400 because I needed a "deep" cleaning. I explained that I'm not interested in anything besides what my insurance fully covers. They REFUSED to clean my teeth unless I paid the $400. Upselling scam.
Santa Canastuj
I really liked Aracely's treatment. She's a very kind and professional person. Thank you, Aracy. May God bless you.
Emily
The dentists don’t seem to know how to properly fix tooth issues since we had to keep coming back. Also the wait times are way too long. Not sure if it’s a scheduling issue or what but when patients arrive for their appointments, we should be seen at that time, not an hour later.
Aaron Lam
I is was in extreme pain and I made an appointment poor service been here for an hour
justime74
I was refused a dental cleaning, strong armed into taking an expensive and un nessary "wash" and not given any codes on the services reccomended to compare with my insurance. Every dentist i have went to says a different thing so its like comparing apples to oranges. I am reporting my experience to my insurance. This place seems more interested in their bottom line than its patients
We deeply apologize for the experience you had in our office. We want to help in any way that we can. If you could please email us personally at WCDCustomerService@incontactemail.com with your full name and contact information, we will send your information to our corporate management team so that we may get in contact with you immediately to resolve these issues privately with you due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time. Sincerely, West Coast Dental Services
West Coast Dental Los Angeles
Zak Brown
Just had my first experience with this office. Very clean and friendly with top of the line equipment. Long wait time in the waiting room followed by xrays then another hour in the dentist chair while overhearing assistants yelling that they need open rooms. TV in both rooms made it more bearable. Then the doctor came in saying I needed 8 root canals and lazer treatment then veneers for my front teeth which had a filling fall out. Now I know I needed alot of work, always having weak teeth I'v had a good feel for any damage and by my judgement theres a good chance I need 1 root canal and 7 cavities taken care of. So not trusting the recommended treatment and not bring covered for most of the work I went for a second opinion. 2nd location I waited less then half the time so a good start. There they recommended 11 cavities be treated and there were 4 possible root canals because they were close. Veneers were suggested as an optional treatment for aesthetics. So basically completely different. Unfortunately I'm not covered by them so I'll have to find a 3 option. Summary: Clean/friendly Long wait Most expensive but possibly the best long term treatment is strongly suggested.
Although we sincerely apologize for the wait time, we are so happy to hear you had a great first-time experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental Los Angeles
Saeed Seyedmohammad
Excellent doctors, the only problem I have had is the very long time you have to wait despite getting right on time for your appointment. Other than that, they are excellent
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Nayeli Cruz
Long waiting time and they don't complete the ortho process on time and then they want ro charge extra.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Algin Ford
My Ortho appointment was schedule for 11:30am. It is currently 2:10pm I’ve been waiting for 3 hours to be seen and I’m still waiting! This is unexceptionable to assume that people have 3 to 4 hours out of their lives to wait around. It defeats the purpose of having an appointment and is extremely inconsiderate. Please work on your scheduling I can’t stress enough the level of inconvenience this is to paying customers.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental Los Angeles
Rieanah Syamsariah
I had a great team of dental assistants working with me. Lauren, Mark and Melissa as well as a very patient Andrea who is in charge of patient services. Dr Shafa worked very fast too, because the next thing i know, i was done. Thank you to all the team from the receptionist to everybody else who made this experience as pleasant and relatively low in pain. (That laughing gas did help too, not gonna lie. ??)
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments with us. We can’t wait to see you again soon! :)
West Coast Dental Los Angeles
Sarah Yu
Wait time is at the least an hour even with first morning appointment. I am not happy with the service because they always seem over booked, and dont have the time to go over the treatment nor give enough explanations of future treatments. I always leave with questions unanswered.
Jibril Jaha
Wasted my time when they already confirmed my appointment through email and saying that they did not have an appointment for me. I called my whole day off from work and they keep deflecting that they didn’t get my email after responding to my request to get an appointment. They are racists and only letting brown have people like them to get appointments.
JuJu Ozbourne
I felt pressured at the end to make a financial decision on the spot with someone standing over me while I think and didn’t make me feel comfortable with my answers.
Thank you for your review. We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the necessary options so you can receive a customized treatment plan that works best for you. If you have any further questions, please contact us directly at WCDCustomerService@incontactemail.com to privately address your concerns due to HIPPA regulations.
West Coast Dental Los Angeles
Perla Gramajo
My appointment was at 5pm by 5:45pm they told me I was not going to be able to see a doctor since doctor leave by 6pm , then why would you guys have availability for 5pm appointment if waiting time will me about 45min just to get a chair . Waste of time
Sean Robin
"Absolutely Magnificent Customer service from All of the Staff at this Establishment. ??. Especially from the Front Desk, and the Dental Assistants and the Dentist. Overall Staff is Very Professional, Helpful and Quite Respectful. A Definite Must Go N.B:The Only Complaint Is the HORRENDOUS WAIT TIME EVEN WHEN YOU HAVE AN APPOINTMENT OR HAVING TREATMENT DONE.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
We are sorry to hear about your experience Kai, we strive to provide great service to all our patients. We would like to inform you that before the current events our sanitizing procedures had been rigorous and for the pandemic we are now facing we enhanced our protocols even more so all our patients and staff are safe while visiting our offices. If you felt you were at risk, we would like to offer you an opportunity to reach out to us personally so that we can try to correct the situation. Please contact us, If you’d like to email us, please do so at feedback@westcoastdental.com. Sincerely, West Coast Dental of 6th Street
West Coast Dental Los Angeles
Tyrone Cason
West Coast dental is a fraud ?. Oral Surgeon and the staff sought to persuade me to sign and purchase additional services that I didn't need and refused to perform the needed services that were approved by my insurance company.
Thank you for your review. We apologize that you had the impression we were trying to oversell you. Our doctors do their best to present you with all of the necessary options so you can receive a customized treatment plan that works best for you. If you have any further questions, please contact us directly at WCDCustomerService@incontactemail.com to privately address your concerns due to HIPPA regulations.
West Coast Dental Los Angeles
Teresa B Busch
I am a little old lady that has trouble getting around. I made the appointment and was told I had to wait for my insurance to approve my dentures. Why wasn't it done before that? Why so many appointments?
oi i
1. I waited more than 40 minutes to see a dentist. 2. The doctor said I need 800$ perio protect which I don't need it, I googled this product online, the medicine cost 25$. Obviously they are upselling me the product I don't need. I feel being scammed by the dentist. 3. I see dentist regularly. I did my teeth cleaning just 4 months ago. The doctor said I need a deep cleaning. The doctor spent 8 minutes on deep cleaning for one side of the teeth. I have been to other dentists before. The regular cleaning usually take 30 minutes to finish, don't mention deep cleaning. The doctor cleaned my teeth so fast that I had to check my phone for the time. I was so shocked when the doctor told me that she finished deep cleaning of my teeth. I suggest everyone who had similar experience like this report to Dental board and Medicaid.
Adrianna Serrano
I made a 11:00 appointment. Arrived 20 min before and I’m still waiting to get treated. It’s now 12:34 What is the point to schedule an appointment with these people if I spent a whole hour waiting.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Ryan Manon
The front desk staff, x-ray tech and the tech that cleaned my teeth were all fantastic. The dentist, himself, was fine but was only with me for about 5 minutes, literally, and of course tried to sell me on braces. The rate at which dentists in Los Angeles push braces (for that Hollywood smile) is obscene considering most people don’t need them for anything aside from aesthetic. If one’s teeth need to moved to change wear patterns, improve jaw health, bite placement or the ability to keep teeth clean then, of course. But, more often than not it’s solely for financial gain and as difficult to afford as braces are for many people, that’s not cool. Just beware of that. Again, nearly every dentist I’ve been to has tried this so it’s not just this place, and besides that the experience was good. Regarding the office, it was clean and everyone was friendly and attentive which I appreciated. I also felt comfortable asking questions to the techs which is important. PS. I’ve already had aligners and went to one dentist that couldn’t believe how healthy and straight my teeth are at nearly 40 (and that’s how I know I don’t need braces).
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
ROBERT LIMON
the wait to see your dentist after you arrive for your appointment is way to long.
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Don Hillier
Very professional and friendly. I was impressed by the doctors knowledge of all the steps that were needed.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental Los Angeles
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Shatabdi Chowdhury
Great service. They really worked hard for me. I really appreciate their service.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental Los Angeles
Kelly Greene
The Office staff, dentists, and all the dental assistance are super friendly and helpful! AA++
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Marcela Okonkwo
For starters this dental location is great for many reasons, the dentist at this location is very receptive to his clients and made sure I was comfortable, and made sure I was not in pain while working on me. Secondly, it was a breath of fresh air to have a case coordinator in particular named Andrea who made the process so much more smooth. I highly appreciate the time she took to explain what the treatment plan was and what steps I needed to take and the most cost effective route and priority. I have never had ANYONE take the time to ever explain such to me, it was usually just what needs to be done and the price.. It makes a huge difference to be educated in what needs to be done, what the client can afford, how to break up the plan and what to plan ahead. 10/10 recommend
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental Los Angeles
alberto prado
I got a good feeling when I saw the pictures online… the feeling was reinforced when I walked in and saw the positive attitude the staff displayed. They where short staffed & efficiently took care of business. I paid attention to the clientele in the waiting area. I had a good feeling even though I was in pain. I was called up and was happy with the consultation. I then booked a date to see the oral surgeon. I returned and had 3 extractions. I felt that I was in good hands. I felt the respect & chain of command within the team. I will follow up and get crowns in 4 months. I look forward to visiting this office on 6th street near downtown Los Angeles.
Thank you for putting your trust in our practice. We hope to continue providing only the very best dental services to you for all of your future appointments to come, and we look forward to seeing you again very soon :)
West Coast Dental Los Angeles
Robert Rey
I love this place and the ortho is hot Asian pacific. The front desk is always working hard and patient even with rude guests. Thank you for spreading love this holiday season even through the pandemic ??
We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service for all of your future appointments. We look forward to seeing you again soon!
West Coast Dental Los Angeles
Michelle Castillo
NEVER COMING BACK! I'm not one to write reviews but the service at this clinic was just awful I feel its my duty to warn anyone considering coming here. I came to this location due to my insurance being accepted here. I only wanted an examination for my wisdom teeth which need extraction and a regular cleaning because little do they know I had recently already had an extensive dental check up at another location, so I knew my teeth are in good condition. From the moment I arrived it was clear they did not care for my concerns and only wanted to receive money. I was was told by the finance staff member, and not the dentist herself, that I would have to get bone grafts after my wisdom teeth extractions even though there's no need for them but because each cost $450 and would have rounded my $200 extraction to about $1000, well of course more money I would have to pay , then according to them I need them. MIND YOU they offered to get all the procedures done same day I was there (plus an unnecessary filling for $250 not covered by insurance) but I told them I couldn't stay due to work. So when I was leaving they wouldn't even schedule me in for my wisdom teeth extraction which was the whole reason I had gone there. The dental cleaning I received (which was covered by my insurance) was only 10 minutes long and the only thing the dental hygienist did was floss, apply the cleaning solution and some "medicine" (which again I had to pay $150 since my insurance didn't cover it) and didn't even do any of the scraping part to remove tar in my teeth. I've been to other dentist that have done basic cleaning that lasted longer than 10 minutes and at least checked all my teeth. I'm a young adult female that came alone so they clearly saw me as an easy target to just pile on all these extra procedures with out of pocket costs and didn't even bother to listen to my single request of scheduling my wisdom teeth extraction (but momma didn't raise no dummy and declined the other procedures). It's disgusting that patients can no longer trust health facilities to feel safe and in morally conscious professional hands. Its clear that this place is just looking to take as much money out their patients (or insurances) as possible. LOOK OUT FOR YOURSELVES AND REMEMBER YOU CAN ALWAYS DENY A PROCEDURE IF YOU ARE NOT CERTAIN OF IT! SERVICIO TERIBLE! Lo unico que este dentista quiere es robarle el dinero a sus pacientes. Esten alertos de los procedimientos que el dentista les dice que "necessitan" hacer por que la triste verdad es que nadamas quieren sacarle el dinero al paciente. No confien en nadamas una opinion de un dentista si piensan que son muchos procedimentos o muy carros no los accepten y vallan a otro dentista para recivir una segunda opinion. Este lugar esta buscando a personas que puedan ser facilmente manipulados a aceptar cualquier tratamiento que les ofrescan para agarra dinero. Esten atentos y no accepten la primara opinion de un doctor/dentista. De preferencia no vengan a este dentista.
Lamar Maiden
Great staff. They went through all necessary steps to make sure it was safe for me to have work done due to me being pregnant. They really care about there patients. Oral surgeon got the job done quick, painless and safely. - Brittany
Barbara Lopez
I’ve worked in customer and consumer service for over 10years so I know the importance of making customers and patience feel heard and respected. I called their office after a previous worker scheduled me for the wrong time (no biggie. It’s an honest mistake) but the person I spoke with (Betty) continuously cut me off while I was talking. I asked her nicely “can I please explain this to you because the last person was confused as well” AND SHE CUT ME OFF AGAIN. I then tried to proceed to explain to her my circumstances and she continued to cut me off over and over and over. By this point I’m quite upset and aggravated as I am 35 weeks pregnant and my patience has run thin. I asked to speak to someone else and she told me there was nobody else. I asked to speak to her supervisor and won’t you believe she cut me off AGAIN to tell me the supervisor wasn’t in. (All the while she kept a calm voice as to make it seem like I was overreacting) I did not get my issue resolved, I ended up hanging up and calling the call center where their service was polite and empathetic. The call center representative fixed my issue IN LESS THAN 1 MINUTE. See how easy it could’ve been had my problem been listened to…
Josephine Anderson
After charging my credit card $750 I was told that dentist was busy and unable to perform the procedure I had already paid for… At first I was told to wait 2-3 hours. Then, I was told I must reschedule. I work 6 days a week so “rescheduling” isn’t a simple option for me. I spent 2 hours in the doctors office and wasn’t even able to get a simple teeth cleaning. This was A complete waste of my time. The facilities are neat/ clean and staff is friendly however, clearly not very efficient. Will not be returning.
daisy karina
I didn't like the way the doctors treated me. Unfortunately, dentists who do their work out of love no longer exist.
lopez valverde
worst customer service and they make you wait 3 hours when you already have an apointment! i spoke with people around and all say the same. they put many people at the same time and make them wait a lot of ours. never go on a saturday!
Daniel Reinoso Gonzalez
Definitely look for another place to treat you. The one who provides terrible customer service, has no patience and gets annoyed with the patients. They make you wait more than 2 hours to serve you. It's a shame you weren't like that before.
Gregory Wilson
It’s like I’m a baby again getting brand new teeth the experience is awesome,91 percent pain-free.
Thank you for your kind words! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon!
West Coast Dental Los Angeles
Richy
The worst dentist I’ve ever been to in my life. Horrible waiting times. I waited 2+ hours for an ortho appointment. Thats is completely outrageous. The fact that there are barely any orthodontist’s available is not right. Messy and unorganized staff as well. I definitely do not reccomend this place. All they will do is waste your time
Maria fatima Tolentino
This plce is terrible, we’ve been here for 2 hrs still didn’t call us and then they sent us this review?
James Allen
Nice staff, got my cleaning done quickly. Having a TV screen showing a bad copy of a movie right by me was not good.
Virginia Jones
I don't know if I've ever had a totally positive, error-free experience here, and not just because it's dentistry. Twice I have come and sat for an hour+ and been told there's not time to see me, I recently came in for a bridge and the receptionist was confused that I had been booked for a cleaning, I spend twenty minutes getting x-rays and the next visit they can't find them....it keeps you on your toes. I don't feel like I can 100% trust anything that happens here, which is a bad feeling.
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Miriam Velasquez
My appt was 200 pm and rigth now is 334 pm and they didn't attend us the really irresponsible with the appt I ask about it the receptionist said the doctor was tardy that not is a excuse
Denise K. Banda
This is by the worst dentist I’ve been too. I had the worst experience ever. I had three appointments all my appointments I had to wait an hour to be seen once I was since I had been sitting in the dentist chair for almost another hour. All the workers walk by you like they don’t see you. All the front seat workers are really rude and act like there stuck up. I gave them almost 3000 dollars to work on my teeth an they were never even fixed, so I had got a refund because , and still haven’t received any refund and it’s been 30 days and they still don’t know why it hasn’t gone through. This is a sad place please don’t come here. The manager isn’t even fit to manage.
Billie Raven
Enjoy going to the Dentist? Sounds strange but the entire staff at West Coast Dental is so welcoming, smiling, efficient and supportive makes for an enjoyable experience. The Doctors are personable, friendly, and very skilled. The office is very clean and high tech. I am so glad I found it. Such a surprise in such a grubby area. I've had 2 crowns and a partial made there and I am thrilled. THANKS!
Christopher Rosenberg (CWR Creative)
Totally disorganized office with insanely long wait times. You'll arrive on time, then wait an hour while the dentist frees up. They went back and forth with me for an entire month about a root canal I needed to schedule. Every call would end with them saying they'd have their manager call me back in a few hours. Then they wouldn't call. It was just a tactic to get me off the phone. And no, I'm not a crazy person who was calling them every few minutes - I waited patiently 2-3 days each time. After waiting so long that the root canal became an emergency, and after getting emergency authorization from my insurance, they finally scheduled the appointment after ASSURING me everything was taken care of and the procedure was covered. Then they called me an hour before the appointment saying "nevermind, I guess it's NOT covered, sorry!". Too bad I had cancelled a trip up north where I could have seen a competent endodontist.
VANCE MERCADO
The best front staff ever! Super friendly and experienced. Everyone is awsome there!
We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Damian Borbolla
I always enjoy coming to this dentist. No other dentist office helped me the same way. They have movies playing so it’s not boring and with an appointment the wait time is reasonable.
PapiiNotcho Plate
THE MOST EXCEPTIONALLY PROFESSIONAL DENTIST VISIT IVE EVER HAD IN MY EXPERIENCE...thanks to the whole Team THAT WERE RESPECTFUL AND UP BEAT..ID DEFINITELY RECOMMEND TO ALL AGES..DID I MENTION PAIN FREE/WITHOUT ANESTHESIA. ?????
Nuhu Poochena
I love this office the team is great and friendly they worked really hard finding me the best payment plan and set up an appointment got me in right away doctor Monica is like the literal tooth angel she did amazing work on my front crown and cavity's and gave me my smile back thank you and your team so much I felt absolutely nothing ???? I will be back soon ???♀️?♀️
Alcea Willis
Excellent service. Everyone was kind and courteous and showed concern since my visit was an emergency. Would highly recommend.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Virginia Adams
The service was a little slow because they are so busy and they seem to be a bit behind. However other than that it was okay. But then I found out I needed a bone graft so they weren't able to help me I'm supposed to call back when I get the money. $450 is a lot of money for me so we'll just have to see what happens.
Barbara Lopez
Ive been coming here for almost 2 years now and I used to be seen right away for my appointments. Today I waited 2 HOURS before I was seen by the orthodontist. And my appointment before last, I waited an hour. I’m not sure what’s changed, or what’s changing, but it’s not getting any better!
I'm sorry to hear that you have had some issues with wait times at our office. We understand our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
Tahnea Carter
The wait time was a fraction of that at western dental and the dentist was more experienced. I went in having been told I didn’t have any decay and it was just “stains”. The dentist let me know it was not and it needed to be taken care of. I was able to get a cleaning the same day and schedule for my fillings. The front staff were very kind and helpful. So great time management, expertise, and overall customer service. I have to say I left very satisfied with my experience and services. I’m glad I chose this place for my new dentist. Only down side is my appointment started 30 minutes later than scheduled(which is bette than the 3 hours I was waiting at WD).
Frederick Charles Johnson
I've been going to West Coast Dental for over 2 years now to try and get two root canals and so far all that I've gotten is stuck on a liquid diet. Because I can't eat solid food without being in excruciating pain. Due to them giving me nothing but the run a rounds. If there was another dental place close to where I live I'd stop wasting my time & energy going somewhere that has totally incompetent dentist. Plus their trying to send me to a different West Coast Dental that's too far for me to get to. What is wrong with these people do they all think that just because you're in this county everybody has a vehicle to get wherever they need to go.
Gilbert Castillo
My appointment was at 10 i ended up being called at 11.00 you make your own decisions if you want to come back!
oscar martinez
I liked the fast service and great service only thing that made me think I wasn’t much in good hands they had a different patient papers in my room calling me a by a different name I hope they don’t mess up my file
We are so sorry to hear this was your experience with our office. If you need additional help or have any questions, we urge you to call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
J S
The dentist was kind, helpful, and knowledgeable, explaining the options to me. This place is a zoo though, it’s really big and crowded and loud with long waits. The staff were super stressed and a couple were over itttttt lol.
We greatly appreciate this and look forward to seeing you again very soon!
West Coast Dental Los Angeles
KaoticGuy
Everyone here was extremely friendly on the day that I went. Their precautions for coronavirus seemed excellent.
Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We also thank you for taking the time to notice the safety protocols and regulations we are following to do our part in keeping everyone safe during this time. We look forward to seeing you again very soon!
West Coast Dental Los Angeles
T. T.
Update: I just confirmed with my insurance company that my deep cleaning was covered. The West Coast Dental office manager tried to charge me hundreds of dollars for a service that would have been at no cost. I will be filing a complaint with the Dental Board. Absolutely horrible business and not recommended. They denied me my yearly cleaning covered by insurance and tried to get me to pay extra for a deep cleaning. Unprofessional and disorganized. I had to wait over 2 hours for them to price gouge and sell me additional services.
We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental Los Angeles
Kathy Balcom
This was my first appointment with this Dental practice & I was impressed by all the high tech equipment they had. The staff was friendly, helpful and professional. I was also able to get an appointment the next day.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Vanessa De La Cruz
Every staff member was so kind and helpful. I'm looking forward to my next appointment!
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Andrea Wilt
Staff was very nice courteous and understanding my needs and I appreciate that
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Sal Beltran
Everyone was so attentive and thorough. Very clean facility and personable team. They numbed me so well I loved it, the doctor and dental techs did amazing work on my teeth.
We are so happy to hear this was your experience in our office. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Tiffany Randolph
WEST COAST DENTAL CHANGED MY LIFE!!! THANK YOU SO MUCH TO ALL THE STAFF THANK YOU SO MUCH DOCTOR MONICA❤ KEITH ALL THE EMPLOYEES ON 6TH STREET ARE ROCKSTARS!? IM SO HAPPY?????
Eren Romero
Very disappointed with these people. Receptionist very nice and polite, but the person who handles insurance claims are really bad and such lair. I went 3 months ago for the first time and was told that they were going to check with my insurance company and let me know what was covered. After calling them several times to find out if the insurance responded, they finally asked me to go today (after at least 5 calls and 3 months later). They made me go just to let me know that they didn’t have a contract with my insurance company and were pushing me to pay out of pocket. Such a waste of my time, 3 months waiting for nothing. Right after I left I called my insurance company directly and was told that the office didn’t submit any request until 1 week ago, all those times I called to ask if my insurance responded they lied to me by telling that they were waiting for a response when in reality they never submitted a request. Changed to a different dentist already.
Hi, Eren. We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental Los Angeles
Maria G
I wouldn’t recommend this dentist to anyone the ladies at the front desk are unprofessional, I got my wisdom teeth removed today and the lady that was removing my teeth out was in rush saying to me “DO YOU WANT TO GET THIS DONE TODAY OR WHAT” like what kind of dentist doctor says that to the patients so rude and she didn’t even explain how the procedure was going to be like they just don’t EXPLAIN ANYTHING TO YOU even though in the papers it says they are but THEY DONT! Once I got out the ladies at the front desk were giggling and looking at me like what kind of dentist is this isn’t a dentist supposed to make you feel comfortable and be kind this dentist is the opposite seems like they don’t know what they are doing and the guy that works there just flirts with the girls at the front like bruh.
Gabriela Lainez
Do not go here. Don not waist your time at this west coast dental. If I could give it zero stars I would. I don't want to get in to details but I will say please check with your insurance in regards to what can be covered through them. PLEASE DO NOT PAY UPFRONT OR OPEN ANY LOANS OR CREIDT CARDS before get referrals sent to insurance company. Your insurance company will either approve or deny treatments and sometimes suggest alternative treatments that can be covered through insurance. If after all this you still have to pay out of pocket then work out a payment plan or look in to opening loans/ credit card. I felt coerced to pay upfront when in reality I had the option to submit referrals to my insurance company and wait for them to deny or approve request. so please don't waist your time here. they do not give the correct information to customers and they will not inform you that u can submit referrals to insurance company. I felt like I was fooled and robed by this company. when I asked what are my options and what will my insurance cover, I was told because he works with insurance company's so often he knows what is covered. so basically my treatments wouldn't be covered by my insurance company except the deep cleaning... when I reached home after being in this office close to 4 hours, I decide to call my insurance company because It just didn't feel right that I payed upfront WITHOUT having had any work done. I got the codes from west coast dental so that my insurance company could check my potential coverage of treatments. TO my shock my insurance company told me that the majority of the treatments would most likely be covered. I was also informed that one of treatments that wasn't covered had an alternative that could potentially be covered. TO put the cherry on top, I was told by insurance that the dental office had to submit referrals for approval of treatments. I was so shocked and all I could think was how many people have been scammed by this company.
Hi, Gabriela. We’re sorry to hear you experienced some issues regarding your insurance with our office. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at WCDCustomerService@incontactemail.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental Los Angeles
Johanna Hernandez
honestly - they are just getting 3 stars because of the wait time in-between everything. i understand i was a new patient and had to get extra things done during my appt but i was there for 3.5 hrs when it could've been 1.5 - 2 hrs (which they had stated it usually is). Overall, front desk and hygienist were nice.
Thank you for your feedback, Johanna. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running behind schedule. If you need additional help or have any questions, please call our office or send us an email at WCDCustomerService@incontactemail.com
West Coast Dental Los Angeles
DR. DOMINIC A A Nyaaba
I am an academician and an intellectual. My English language is impeccable and for that matter I should be respected. I seize this opportunity to thank Dr. Monica and Dr. Zimaani for their professionalism. Personally, the accounts department is a little bit condescending and should stop charging me.
Andrew Taylor
I had no symptoms when I first walked into the door and now have had complications from a filling which I’m not sure was ever needed in the first place. Not to mention I’ve paid over $800 in fees for the services provided. They force you to pay for procedures up front before the dentist does anything. I’ve never seen this done at a dentist’s office before. Will be looking for a new dentist.
We deeply apologize for the experience you had in our office, Andrew. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
kent orange
Everyone herei a delight I'm so glad I found this place the staff is so professional and informative, they are patient with questions and made me feel relaxed. Rad!
We are so happy to hear this was your experience in our office, Kent. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Andrea Rodriguez
This office is great! I was able to get work done in a great amount of time and for a great price. The staff is amazing and so caring. They really made sure I fully understand what they are doing and how much it would be. From the front office to the doctor to the office manager all were amazing.
We are so happy to hear this was your experience in our office, Andrea! Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Mike arriola
I was referred here By The receptionist Trinity R. Boy can I say they treated me well from the moment I entered the facility to the moment I exited. Was greeted with kindness , and joy. I really loved the environment from the following covid guidelines, all the way to the just conversation. Loved how clean they were. Dr. Shafa was really adequate with how my procedure would go , and treated me well. Along with his assistant delmy which was really nice , and new how to keep me calm. Mark was the guy that did my temporary feelings ,and he did a great job. Also explained what , and how to go about what to eat , and what not to do. I believe the person in charge of my paperwork, was Keith. He made sure I understood all my charges, and made me feel knowledgeable about such things , instead of keeping me in the dark about things. Trinity was very professional , and made the room feel Live. I will forsure be returning for further services. Everyone there seems like they know what they are doing to top it off. Thank you very much West Coast Dental of 6th street. Keep Up the Great Work!! ??
We are so happy to hear this was your experience in our office, Mike. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
F S (AshtonSky)
I'm leaving a review which I rarely do. But giving you heads up what your are going to expect. Is your judgement and your choice. I'm not posting to down grade anyone. But I think Dr and dentist need to know is not just supermarket selling produce. Run their business correctly and see as patient not as money making materials. I had this felling in here. If you have medical Ins. they will not look at it at all. I had Delta dental HMO if you do gotta be careful they will take every advantage to empty your pocket. They will not help at all the safe some money is the opposite. They will pick materials that the insurance won't cover. There are pros and cons take really seriously. I didn't like the fact treatments are my choice and shouldn't be pushed around. If a patient wants to skip unnecessary procecedures should be granted and respected in my opinion. Not most of the case here. Pros They have in house loans and others. The Dr skill is good extraction, crowns which I did. Cons You will end pay much more and have piles of loans and bills. Unclear estimate always variable. Overbooking when I go, it takes 4 hours Dr hopping room to room. Some prices are higher then other dentist They always push you to choose expensive materials If you don't they refuse the treatment. 1 Expl of my procedures: They lure you with low cost adds but they always add some expensive proceedure before hand and the Dr. will say to you I can't proceed further, unless you don't do deep cleaning! I refused bc he said it's fine. So decided to skip bc is medically was fine. The day of my appointment of my teeth whitening they changed again saying need deep cleaning again. Otherwise won't do it (contrast of Interest). It was very unprofessional keep pushing land made me wait 1 hour) By the way it was $299 and deep cleaning with the insurance copay is $400??? Same day, I went to DENTIST called Dental PRO, they told me in my case I don't need deep cleaning lol was mind blowing ? and I did for only for $99. Can you believe this??? It was my first time with Deltal Pro. $600 vs $99. THIS WHAT I have saved $500 This is just one example. Insurance HMO is just luring mechanism for them. Be aware~ hope this help many of you. Also, hope this review will change West Coast Detal strategies please change your business mind set otherwise you will loose many patients. It is sad to see how some dentist's are turning now days. Please be aware patient's aren't stupid. Now we have power of reviews and to speak out~
Hi, Jasmin. We deeply apologize for the experience you had in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Karina Arroyo
They only care about charging I went for a toothache, they removed one that didn't hurt and I still have a toothache!! They don't care about you, they only care about their pocketbook. They tell you that you take up a lot of work but in reality they don't solve the real problem!!
We deeply apologize for the experience you had in our office, Karina. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email us with your full name and contact information at WCDCustomerService@incontactemail.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Don Jenkins
Not a very good experience. First, I had my mouth worked on by someone clearly still in training and had trouble doing X-rays of my mouth. Second, the entire time I was in the chair I was harassed and inundated with upselling tactics to make me spend more money, with no regard to what I actually scheduled my appt. for: routine teeth cleaning. Third, the employee taking care of finance/insurance took my card for a co-pay while I was in the chair getting work done and never came back to return it to me. It wasn’t until after I had been checked out at the front desk and ASKED for my card back that he actually returned it to me. Seven days later, my account was hacked and drained. Beware.
Jonathan Patiño
Had high hope for this place, but got catfished. Over the phone the receptionist were very nice, personable, and professional but in person they had no patients, were over whelmed and were unprofessional. Everything seem passable up until the dental exam but when I was seen by the doctor it was so rushed didn’t bother looking at the rest of the mouth just said open wide and yup! This is what you need then walked away and was told to wait for their finance person for my options on my procedures, as I’m waiting there in pain I can hear the employees talking about taking shots, after their celebration shots the finance advisor walks in to tell me my option which are ridiculous in price and gives me a prescription which I’m allergic too after stating many times I’m allergic to that kind of antibiotic so I repeat myself again and he brings me a new prescription and my weird and regrettable experience comes to an end.
Thank you for your feedback, Jonathan. We deeply apologize for any and all inconveniences you have experienced while in our office. We have passed your review along to our office manager, and we would love to get in contact with you to discuss this issue privately due to HIPPA regulations. Please call our office or email me with your full name and contact information at ncamacho@westcoastdental.com so that we may further assist you in resolving this issue. We thank you for your patience during this time.
West Coast Dental Los Angeles
Salvador Martinez
No good. They use the trainers to treat you and I get the impression they want to mail you for your money only
We regret to hear you had a negative experience with our staff. Unfortunately, insurance companies don't always treat the client or the service provider fairly. We try our best to give you the most accurate information, but sometimes the insurance companies make it very difficult for us and for you. We do, however, have an insurance coordinator on staff who would be happy to answer all of your questions and concerns in detail. Please call our office or contact us directly at ncamacho@westcoastdental.com so that we may better assist you. We thank you for your patience during this time.
West Coast Dental Los Angeles
Erjona Tuda
I love West Coast dental. Erika & Xiomara are so nice and took care of all my paperwork & medical authorizations. I got my 3 of my wisdom teeth removed by Doctor William Noah and Jess. They are so amazing, nice and great at their job that I feel great 2 day post surgery. I had to show some love because it’s nice being able to get back on my schedule the day after my surgery! So thank you so much Drs ?
natali mimo
The visit was awesome sometimes and bad at times. The waiting time... sometimes i waited 2 hours. Some of the doctors were not careful handling patients they were careless and no care with talking to patients and interacting with them especially the young ones which they look they just graduated. I hope they do better.
Margarita Sweet
Dr. Ali & his team were great! I was very hesitant because of the neighborhood the office is in. But they were all very attentive and treated me like they wanted my business and appreciated my business. No one was inattentive at any time during my service. The visit was timely, I waited maybe 10 minutes before I was called back. The clinic was very clean & social distancing protocols were adhered to. Dr. Ali was so personable and explained I detail what he was doing & made sure I was comforted at all times. The hygienist, office staff delivered excellent service. Based on my first visit with them I would definitely recommend and think of this office as a hidden gem in the city of Angels
We are so happy to hear this was your experience in our office, Margarita. Our team thanks you for your kind words! We pride ourselves on our exceptional customer service skills, and we are so happy to hear we were able to achieve that for you. We look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Carmen Damian
It was wonderful and fast,dr was very friendly y and give u confidence the front ladies work very professional and accurate . I give this office 5stars
Thank you for your review! We understand the dentist office can cause high stress and anxiety for most people, which is why our staff is dedicated to making sure your visit is a calm and comfortable one. We’re so happy you put your trust in our practice to take care of all your dental needs, and we hope to see you again very soon!
West Coast Dental Los Angeles
Kirk Roberson
Prices are too expensive !!! I can go to another country & gett half the work I need for about a $1000 from a certified dentist in tijuana mexico.
FATBOY213
Front desk nice but take forever to call their patients in. And once u in their take forever to the doctor to see to you. I don't know what they scheduled a lot of ppl the same day if they can't work fast. I'm myself never coming back to this clinic
Thank you for your feedback. I'm sorry to hear that you have had some issues with wait times at our office. We know our patients' time is valuable and we do everything we can to adhere to a strict and timely schedule. We try our best to keep the wait time to a minimum, but sometimes dental emergencies happen and things take longer than anticipated. Regardless, we are making a conscious effort to minimize wait time and let patients know when we're running a behind schedule. If you need additional help or have any questions, please call our office or send us an email at ncamacho@westcoastdental.com
West Coast Dental Los Angeles
Thank you for taking the time to bring this issue to our attention. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future.
West Coast Dental Los Angeles
Juliette Antunez
FRAUD ALERT!! My husband and I provided the dental company with my insurance information and we were both charged out of pocket fees. I was charged $755 and my husband was charged $400. I immediately called my insurance company and they told me I was only suppose to pay $260 for the inlay (which was never done because we we moved out of town two days later and couldn't come back). My husband was only suppose to pay $160 and he is still getting billed for work that was not finished. I have been trying to get my money back and have only been able to get $375 back. This company is fraud and has been taking advantage of their customers for who knows how long now.
Kimberly Ayala
First time here and it was amazing. Staff is excellent. Dr. Shafa is amazing really nice and honestly and professional . I had four cavities done and absolutely no pain. Thank you west cost and of course Dr. Shafa.
Emily Palencia
If I could put 0 stars I would! They are scammers! The office manager Araceli is extremely unprofessional! Save yourself the time and money and do not go to this place!
Forever Johnson
Had a wonderful Experience; I hadn’t been to a dentist in 3 years and this facility took care of me the same day. The staff members were very helpful. Thanks Melissa!
S/O Johnson
Melissa was very helpful. The staff even helped me get approved to make very very low monthly payments. I felt very well taken care of; They have fixed my trauma of going to the dentist.
Thank you for your kind words about our team! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Yesenia Calixto
The dentist worked fast with no pain to do the cleaning and filling my cavities. Like that they are fast to work on your mouth
Thank you for your kind words about our office! Our top priority is to make our patients feel safe and comfortable at all times while under our care. We are so happy to hear you had a great experience with us, and we hope we can continue to provide exceptional service to you for all of your future appointments with us. We can’t wait to see you again soon!
West Coast Dental Los Angeles
Vernon B
West Coast Dental 6th Street is just an awesome experience .Ive been going to them for years the staff is just incredible Xiomara , Betty , Melissa and Kimberly are so welcoming and helpful right when you come in the door .Keith is very thorough and answered all my questions. Mark does such a great job making you feel right at home and comfortable plus he’s a laker fan too.
JC Mounduix
Dentist and receptionists were nice but whoever is in charge of submitting insurance claims is just a MESS. I forgot her name but she’s a woman. She’s never in the office. She doesn’t even know what she’s doing. Even my own insurance called me twice telling me she was submitting the wrong codes. I gave up trying to talk to her and I just moved to another dentist office. My whole process going back and forth with her and the insurance was around 6 months and I got nothing done. I hope this review help you to save some time. Update: I just went to my new dentist today and I actually didn’t need any of the stuff they told me I needed at this place which was a $4000 bill approximately. I only needed a deep cleaning and it was approved by my insurance on the SAME day. I definitely do NOT recommend going to West Coast Dental. Save your time and money.
Thank you for your review. We apologize for the experience that you had in our office, and we want to help resolve this issue for you right away. We cannot identify who you are with your profile name, so we cannot contact you. Please email us directly at feedback@westcoastdental.com with your full name and contact information so that we may privately address your concerns due to HIPPA regulations. We apologize once again and thank you for remaining patient during this time.
West Coast Dental Los Angeles
Leticia JD
Very bad service, I had an appointment coming from very far away and they didn't take the trouble to call me to tell me that they would be closed, what a bad service to lose a day of work due to their irresponsibility, what a bad, very bad lack of professionalism?
We appreciate your feedback. We deeply apologize for any inconvenience you may have experienced at our office. We have reviewed your feedback with our office manager and would love to contact you to discuss this issue. Please call our office or email us with your full name and contact information at feedback@westcoastdental.com so we can help you resolve this issue. We appreciate your patience during this time.
West Coast Dental Los Angeles
thank you for the 5 star rating.
West Coast Dental Los Angeles
Love Happiness
This place is horrible. Customer service is so bad their all rude. Financial coordinator is unprofessional. And their liars. Avoid this place at all cost. Take your pain pills as you find something worth going to
Thank you for letting us know about your experience yesterday. We really appreciate the feedback from our patients, as it allows us to continually improve and do better! We are very sorry for the time you spent waiting with us.
West Coast Dental Los Angeles
Wendy Pascual
They were running behind by 1 hr. But every thing was clean and the staff were friendly. Plus the service was quick and professional.
VeeTeaTime
This is the most unprofessional dentist office I’ve ever been to. They canceled my appointment made 2 weeks in advance to have me come in the day before to have a “procedure” done that would have me out of work all day and i sat in the lobby for 3 hours when they told me to come in ASAP ! With still no response from the doctor. And then i left Because this is a waste of time and They call me at 6 when they are closed to reschedule the appointment for the day it was supposed to be. Screw everyone that works here but especially the doctors. They are all low budget and have terrible people skills and no organization. They will never get the privilege of getting a dime from me or touching my mouth again. Terrible terrible just terrible experience. Save yourself and find someone else please just keep scrolling.
cal
This place is awful, my mom took my little sister too clean her teeth up some months ago and when she came out she was sobbing with tears, she said the dentist tied her up during they were cleaning her teeth. Another girl came out crying too. Please don’t take your kids to this dentist. It’s horrible, my sister is never coming back to the place, she was traumatized when we left.
Chocolate Chip
They are clean, nurse staff and Doctors are very nice. And good service ?
Reiko Ishiawa
Staff are all nice and efficient. Only 5 mins wait. Dr. Eskandar is straightforward and honest.
Jas Moczo
I had a 9 am appointment. It is now 10:30 and I’ve yet to be seen by a anyone. This also happened the last time I was here, which I gave the benefit of the doubt. I also left with a white line across my teeth that was not there before my visit. Not to mention MASSIVE sensitivity that was not pre-existing. Save yourself the trouble of this place and go somewhere else.
Patrick Sanders
My appointment was very accurate and on time. The doctor n people where very kind and courteous. very good place to take family members and love one.
Thank you for your kind words about our team and our practice! We greatly appreciate this and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
Luis V.
This place is horrible, i went there for a regular checkup, i had my appointment at 11am i waited for more than 2hrs just to get my xrays done ....
maryjean0800
I had a wonderful experience with West Coast Dental Of the 6Th Street. 9/19/2020 This was my first there, I felt contain everyone was so kind, even through my painful teeth ache. All staff made sure I was o.k ,Thanks u guys all get a 10++++ with me. God Bless U All.
Thank you for your kind words about our team! We truly appreciate this, and are honored you chose us to take care of all your dental needs. We are so happy to hear you were satisfied with our services and look forward to seeing you again very soon! :)
West Coast Dental Los Angeles
E z
I took both my daughters last week and I am very happy with their service. Great customer service from the front desk to back office. Best decision I made to switching them to Westcoast Dental.
Duran Archie
Very friendly office! Probably the best dental care I’ve received in my adult life.
Thank you for your nice review, Duran!
West Coast Dental Los Angeles
Jessica M Ramos (Jess)
I felt that I went to the meat market with a number.. I have denti call and some of the services I need are covered and so I was told come back when you have a form of payment thank you have a nice day. The dentist did a good job but the way I was treated was upsetting.
ZED
Dr Lefokof is fantastic!!!! This place is wonderful The assistants are also very knowledgeable!!! Recently I had services done and honestly they were soo great I couldn't even feel anything! The entire staff is very friendly. Also for those on a budget they are very very helpful with working with you on payments. The manager is very nice and really really helpful. Clean clean environment too!!!!!! Truly am soo greatful to have found them!!!!
Thanks for the rating!
West Coast Dental Los Angeles
Thank you for your nice review, Michelle!
West Coast Dental Los Angeles
Stella Del Paz
An absolute waste of time! I had an appointment for 4pm and left the building at 6:20 pm with ONLY my xrays taken, a 5 minute glance from the dentist and ABSOLUTELY NO OTHER SERVICE. I spent 2 HOURS and more here just to be told to make another appt for treatment. Now where is the scheduling efficiency? This is a great disappointment and not to mention during this risk of a pandemic, there absolutely no regard for the patients time or safety because I really just sat there exposing myself to higher risks. The front desk staff showed hardly any acknowledgement upon arriving as well. The ONLY reason I give one star is because of the nice dental assistant with gelled-back black hair who took my xrays. He was the only one to check in on me and show sincere care, shout outs to you! I wish your fellow staff was more attentive and nice like you. After wasting 2 hours here and told to make a new appointment, I got no apology nor was it acknowledged that they really just played my time. Finding great dental service has been hard and this Western Coast Dental location was just a huge waste of time. I don't recommend unless you have the time of day and don't mind poor service.
Hi, Stella. We are extremely sorry to hear that we did not meet your expectations during your visit to our office. On behalf of the office I would like to apologize for the longer than usual wait time. We know how frustrating it can be to be seen late when you have gone out of your way to make it to our office. We try our best to ensure that these types of occurrences do not happen regularly, but as is the nature of the business, sometimes we run a little bit behind. Again we apologize for the wait and are working our hardest to minimize excess wait time in the future. we are so sorry to hear this was your experience with our office and we assure you these are not normal occurrences. We have also passed along your experience to the office manager for further review. If you need additional help or have any questions, we urge you to connect us and send us an email at feedback@westcoastdental.com
West Coast Dental Los Angeles
Thank you for your nice review, Keyaira!
West Coast Dental Los Angeles
Thank you for the 5 star rating, Michael!
West Coast Dental Los Angeles
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of 6th Street
West Coast Dental Los Angeles
Moises thank you for taking time out to share your experience with us. Hope all is well since we last saw you and look forward to seeing you back again. West Coast Dental of 6th Street
West Coast Dental Los Angeles
Thank you so much for rating us, Angie. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of 6th Street
West Coast Dental Los Angeles
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of 6th Street
West Coast Dental Los Angeles
Luke Strickler
Outside of the kind reception, I had a terrible experience here. Everyone felt rushed, and dentists were literally tripping over each other in my room. One hygenist dropped a mouth guard on the ground in front of me and put it back in the drawer without cleaning it. After almost an hour wait I got to talk with a dentist who looked in my mouth for all of 30 seconds before recommending a 1300$ treatment and no explaination, then left never to be seen again. I was rushed to payment where I learned there were parts of the expensive treatment I hadn't been told about included in my bill. No one could explain it. I opted to get a second opinon before paying and was promptly dismissed. After writing a negative review on a survey they sent me, I was contacted by someone on their HR team, only to be called a liar for my survey review and argued with to come back. I wasn't going to write a review until then. Stay away from this dentist. They care more about your money than your health.
Meowtin Sand
Everytime I come I have an appointment and my waiting time is usually 2 hours . The doctors have nonconsideration of people's time .
Thank you so much for rating us, Franklin. We really appreciate you taking the time out to share your experience with us. Cheers, West Coast Dental of 6th Street
West Coast Dental Los Angeles
Kevin Elgrichi
Over the weekend, I cracked my back tooth eating almonds. I came in as an emergency without an appointment first thing on Monday. I am so beyond thankful that I was paired with Dr. Monica. She took a quick peak at my mouth and immediately understood what was going. After a couple X-rays, she showed me that I had fractured my root completely. Even though I'm not well versed in dental terminology, she explained absolutely everything in the simplest terms and what my options were, but ultimately my molar could not be saved. I opted to have the tooth removed the same day. I would have usually taken a few days to think it over but I felt so comfortable and trusting in Dr. Monica's care. 15 minutes later, my tooth was on the doctor's bracket table with a bone graft placed. I am really looking forward to my post op visit next Monday with Dr. Monica. So far I am virtually painless, just a little tenderness. Next step, implant! Thank you Dr. Monica, you are truly an angel.
Thank you so much for providing this wonderful feedback! Our entire team greatly appreciates the kind words and your time in doing this. Providing patients with proper oral-health and beautiful smiles is our mission. Cheers! West Coast Dental of 6th Street
West Coast Dental Los Angeles
David Garcia
I went for a deep cleaning and every single cleaning in the past has been thorough even sometimes needing two sessions to do it right (one for the top one for bottom). This cleaning took about no more than half the time. It felt very rushed, dentist never checked in how I was feeling, and I didn't feel the care as other dentists would. It seemed like they were trying to spend the least time as possible to get paid the same from the insurance company. I would definitely not recommend until they improve their level of care. Other than that, the check In process and front desk staff was very attentive. I liked being able to fill out my information prior to showing up onsite to cut down on the time.
Wily Gabriel
Very bad service They left my son's teeth in very bad condition They told me he needed braces And he got worse I don't recommend that place
Angel
They are not worried about your health. They will deny your dentals needs and try to get at least $500 out of every visit. I do not recommend this place. They completely messed up on my filling and cost me more than just money. I’ve been examined by multiple dentists and each one has a different input, saying the last one messed up. However, they don’t legally take ownership because that will cost them to much to fix. I wouldn’t recommend this place to my enemy.
Jessica Hernandez
Very impressive place. The staff and employees are extremely professional, though the communication could be better. Regardless, the procedures are exceptional!! I have been there multiple times and I am always impressed by their performance as a whole..
Thank you for providing your feedback and letting us know about this issue, Vamsi Krishna. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (213) 674-9767 and we'd be happy to help you out. Sincerely, West Coast Dental of 6th Street
West Coast Dental Los Angeles
Kierunya Russell
All Dental places are excellent,until they learn of your dental insurance.Right now I have Access thru the county of Los Angeles,and thats not anough.They wanna do filings instead of extractions.Im not impressed.I work now and I will be getting dental insurance thru a union I will join.Dont like West Coast they treated me very unprofessional...Want be back.Not even with good Insurance.
Kelley Dowling
I will not even give 1 star. Terrible experience! They only worry about making a buck not the patient or making a satisfied customer.
Celeste
-They were able to schedule me for a cleaning/check up the same day (Monday afternoon). -Clean, standard looking office -I was a new patient so I had to fill out some paperwork before. -The person cleaning my teeth was very gentle! -The dentist recommended I get a cosmetic procedure, but didn’t give a reason why. He seemed busy. - Communication between staff could be better, but overall a good experience.
Valeria Pichardo
The staff is very friendly and professional. The dental assistant Marta was very helpful. Thank you!
Kenneth Kinchloe
Wouldn’t go back if I had to. 1. The man that took my X-Ray’s touched the plastic, the button, and the drawer consistently and kept putting his hands on the plastic prior to putting it in my mouth. UNSANITARY 2. I scheduled an appointment for a Saturday at 11am. I arrived at 10:58, and by 12:40 after repeatedly asking for a dentist he came and provided MINIMAL insight on anything before leaving the room and never came back. Eventually I left and disrupted services because I still had no cleaning, or no solution. The manager provided an excuse about there only being one dentist present. 3. My X-Rays and personal client information was left on the screen the entire time for every passing eye to see. This was a clear violation of HIPPA regulations. I addressed it and was met with sarcasm, and made it an issue that she would have to put a password in to reopen the screen (that is normal ethical practice). Overall, I wouldn’t return. Trash experience, and they had no respect for my time.
S G
Great dental office. Very professional, friendly, and efficient. Everyone here is great about answering questions thoroughly.
eloy rosas
They want to charge for treatments that in others Clinics are covered by the doctor...they have no ethics as long as they charge cash when patients have medical
leonardo ruiz
The wait super long 40 minutes after my appointment time. Also no one comes to follow up with you even after 25 minutes after the doctor saw you. No advocacy for you as a patient get your insurance to cover all or any of their recommendations.
tony hanna
I usually hate going to the dentist . Not only is it painful but then the cost and the feeling like I'm being cheated. That wasn't the case here . Everyone was so warm and kind. They explained all my payment options and helped me choose the one that made sense to me. I walked away feeling Like I actually came up. Great service great experience 10 out of 10
Zozzy Zozzy
Clean and professional. Staff is very friendly. Procedures cost less here than other dentists in this area.
andy docs
Omg appointment was at 10am its 12:22 and still no dentist .... so disappointing
Ed Vasquez
If you have an appointment you’ll still be waiting 1+ Hours. Staff is nice. However, the dentists/ surgeons are rude. They’re just trying to finish as fast as possible which means they don’t do their best job. They’re careless in their practice and not careful while in your mouth so expect unnecessary bruises, cuts, and pain. They’re located in a low-income neighborhood & are aware that majority of patients have medi-cal yet they continue to be extra pushy (ignorantly) pressuring them into paying for extra treatment/ procedures (just to get money) & get mad when you say no. It’s evident that they treat their patients rudely/ carelessly because of their medi-cal status. The dentist/ surgeons expect patients to sign papers before actually explaining to them 1 on 1 the procedure/ risks. Major condescending comments/ replies from dentist/ surgeons when you ask questions. I feel sorry for the Spanish speaking people or people of color who come here because these doctors really have major superiority complex issues.
Marcia Montano-Steele
They have been really nice and friendly. But most importantly they have been efficient, gentle and really patient with me and my mouth has been in bad shape. I have been to several dentists and West Coast is the first place that has not given me a bad or traumatic experience. They have a great staff and gladly recommend anyone who needs dental work done to try them. Did I mention they are fast in scheduling appts. Remember they are gentle and do quality work.
Thank you for the very kind words Marcia! We are happy you have had a positive experience with us and I'm glad to hear your concerns and worries have been addressed. We truly care about each and every one of our patients and it's nice to be acknowledged, so thank you again!! See you soon :) Smiles, West Coast Dental of 6th Street
West Coast Dental Los Angeles
We are sorry to see that you did not have a good experience due to your rating. Our company values customer satisfaction and service as top priority and we are committed to our patients. We would love to get further detail on how we can better your experience with us, please email to feedback@westcoastdental.com. Sincerely, West Coast Dental of 6th Street
West Coast Dental Los Angeles
Brenda Jeanne Wyche
Excellent. I felt no pain at all and that is very important to me in a dentist. All my life I have been terrified of going to the dentist because it has always been a painful experience, until West Coast Dental of 6th Street. Dr. Monica Lefkot is amazing. My entire treatment was 100% painless. Even the needle was painless. Dr. Lefkot is kind, reassuring, gentle and showed compassion and understanding about my fears. The staff took good care of me, as well. Everyone at West Coast Dental of 6th Street is friendly and professional and it's an all around pleasant experience. Dr. Lefkot was very clear and informative about my treatment and steps moving forward. I no longer fear going to the dentist as long as I have Dr. Monica Lefkot and the West Coast Dental of 6th Street. I'm very grateful and I highly recommend West Coast Dental of 6th Street 100% for anyone seeking excellent, painless dental care and treatment.
Sa Sorik
The worst experience ever, zerooo customer service. Very Rude, unpleasant, unprofessional... I will write everything what happened to me soon... because as of right now, they got me to my nerve... very sad. Not recommended at all.
Dania Hernandez
This day I went to the clinic since my son had an appointment with them at 4:30 pm and I arrived at 4:27 pm and they were giving me a call at 5:56 pm, the truth is that when it is an appointment it is on time.
Selena Benton
Everyone is great and friendly, my Dentist Dr. shafa is the best, I look forward to seeing him again an soon.
Roxana
I had an appointment on a Friday, I called them to see if they accommodate me for Wednesday which it was the same day that I was calling them. They were so good, they accommodated me plus they also gave me a same day appointment for my daughter for the same day as mine. My daughter and I went to see the dentist on the same day and at the same time. My dentist was so professional and knowledgeable, big thanks Dr. Shafa???
marina magluyan
The LORD GOD ALMIGHTY CHRIST JESUS is very gracious for He gave me West Coast Dental as my personal direct dental provider as my insurance provider referred me to this dental clinic. I was really surprised and amazed by the professional expertise and capability and kindness of its staff starting from their receptionist up to those professionals who attended to me. There was the beautiful lady who conducted my dental x-ray. This was followed by another slim professional in white garment/uniform who put me ay ease while inspecting my gums, teeth & tongue and afterwards, I asked her what will she recommend for me to be done with my teeth. I was truly grateful she did what was appropriate for my dental situation & she was assisted by another professional dental expert while she carefully did the prophylaxis which was painless. After doing her part, thanks to her & her assistant, another male professional did the final dental procedure. Again, my thanks for his professional dental care. The experience was awesome. I wish to thank West Coast Dental for taking the initiative to schedule me for a dental appointment for my own dental health. GOD ALMIGHTY bless and prosper you.
Maricruz Diaz
Was not packed but the customer service was not great at all. it didn't seem like they would even give me the time of day. I went thru a referral so I traveled farther than usual since I'm not from that area. If I would've known they were just going to blow me off and not even bother look at my situation I would've never bothered and just waited like I'm doing now with a dentist in my area. The dental assistant attending me wasn't courteous at all until my husband stepped up to speak for me which it should never come down to that especially when someone is in unspeakable pain that doesn't allow them to speak. The west coast dental near my area which is van Nuys seemed to be way more helpful and had way better customer service.
Pedro Escalera
The ladies at West coast dental are beautiful, helpful and friendly. Muah!!?
Marissa Morris
Worst place ever. Don’t waste your time. Worst experience and rude customer service
Allison Byrnes
I didn't want to review my experience after my first visit last week but today confirmed just how unpleasant West Coast Dental of 6th street is -- aside from the unreasonable wait time (we're talking hours in the dental chair), the demeanor of certain staff was abrasive and lacking finesse. There was a puddle of water leaking on the floor (on which the dentist commented but no one cleaned up), after the first half of my fillings the doctor left, I was told it'd be another several hours before I'd be seen again (the novocaine was subsiding at this point), and aside from the sweet woman working the X-ray room and the gentleman at the front desk, the employees weren't considerate or attentive. Going to the dentist isn't fun and staff should be trained to speak with kindness, or at the very least, respect.
W. S.
The Best Dentist Office I've ever been to. A real great visit, actually looking forward to my next visit.
Lauree Martell
They wouldn’t perform the cleaning services covered by my expensive dental insurance, unless I opted to have periodontal irrigation for an additional $400 out of pocket. “No point waxing a dirty car” is how they put it. My research is telling me a more apt analogy would be “we won’t wash your car unless you pay us $400 to change your oil”
Freedom Eggleston
Wow this place is amazing! So I have a Health Net Provider thru Medi-cal, and don't you know I didn't know I was reassigned dentists, and Wear Coast Dental gave me a phone call on my NEW number btw, and let me know they would be assisting me with my dental needs from now on. We made a quick and easy appointment and and it came with a free "braces" consultation. Upon arrival I was greeted with friendly "attractive" professionals and Dr. Monica was able to do some moderate dental work on me and left me happy. I rate 5 ?'s
Sterling Heinz
I was contacted in advance by email and by phone to confirm my routine appointment for checkup to sign off for orthodontic treatment. Saturday morning I arrived on time, front desk and X-ray technician were very helpful but was told one hour into my appointment that no doctor was available that day due to an emergency. I understand emergencies happen but there is obviously staffing issues that need to be addresses. I’m planning to find other dental solitions if this continues.
Jose luis Pereira
The service is friendly and good, but they cancel very frequent appointments, the wait can be too long.. I would recommend it because it is clean and they are friendly
Roger Thayer
Outstanding technical and procedural performance by Dr. Farid Shafa and his Dental Assistants. Exceptional, highly skilled, caring and compassionate office staff. The most well organized, cleanest facility I have been to in many years, and I am 80 years old.
Daniel Cusworth
Got three wisdom teeth out. Was (relatively) painless and fast. Friendly staff and team of dentists/hygienists.
Eric Clark
This place is horrible! I went there for a small chip on 1 of my front teeth and the doctor kept on trying to get me to get a veneer when he could have done a way more simple procedure. I end up letting him put the veneer on and a year later it comes off when they suppose to last a minimum of 10 years and they wouldn’t even fix it. They’re tryna make me pay for a whole new one. I hate this place! Do not ever visit this place for dental work! That guy is nothing but a scam artist and cares nothing about your health.
blanca barillas
Rude and not organized, long waits. Bad service. Stay away. Rating honestly would be 0. (Zero) Dont waste your money here.
pokemon qiller
Horrible. Wait time is always so long. The only reason for this place its near home. Not efficient at all. Always messing up my appointments. Get it together. * Update- It continues, bad customer service. Long waits, even if you have an appointment you'll wait an extra hour. They dont care about their customers. Stay away they're horrible company not organized. RATE 0!
Misty
The Dentist I saw was straight out of Dental School. She had horrible chairside manners. Was not organized and lacked communication skills which is essential when you are a doctor of any kind. The upside is that they have a friendly staff.
Anastasia Tsareva
Terrible place!!!! They overcharge, they make you wait long time for your appointment, they are rude, especially if you do not want to sigh up for an expensive services! The most horrible experience I ever had with dentist in my life. All they want is your money, they do not care about your health.
los angeles ca
Worst experience ever , ! Horrible service long wait . And waste of time .. waited 3 hours just so the destist can tell u he doesn't have time for a cavity filled!!!!
Sharline Pascual
Worst experience ever! I set an appointment with them for my daughter. I confirmed everything gave them my health insurance via phone the day before my appointment. They said my daughter can come in and she'll be covered. The day we came in they made us full out papers because we're new patient. After 15 mins they told me they couldn't see my daughter because she's not in the roster. I'm like why did you even confirmed my appointment if your just gonna tell me youre not able to see my daughter. And the lady is actually rude and keep insisting that there's no way they can see my daughter. Just don't even come to this facility. You'll just waste your time and you'll encounter this rude lady.
Lorena Orellana
Very bad service, they make an appointment for the specialist, they change it at the time that you arrive on time, they say your appointment was changed for tomorrow and they don't notify you until you ask for a day off from work, at the moment they don't attend to you and it's not the first time that they've done this to me, then I tell them to make it for me on a Saturday and they say everything is full, there's a call in a month and I've taken the girl for 10 years, I'll have to change better.
Doma Restaurant
West Coast Dental office located on 6 street. Its the worse dental office all of those employees that are working in that office need to be fired. They are the most unprofessional people!! very rude, no customer, and most of all! The lady who take your payment for the braces. She have no class and no RESPECT. The one of my problem i have with them. My daughter wear braces before we leave the office we would make appointment for the next visit. We would show up at the office. Those f.....ker look at my daughter and I telling that no one is there to help not only that they tell us that they change the day the doctor would come inside office for braces. Can you believe that!! I would not recomment anyone to go to West Coast dental. I have try different location before. They all are no good !!!
Julian Taurozzi
My appointment was at 3 pm for a regular cleanup, I was not given that cleanup until 5 pm and after repeatedly asking to be seen, and the cleanup itself lasted less than 5 minutes. The dental hygienist said I needed some special and optional treatments (which was of course very costly) but when I decided to not do that and only do a regular cleanup she took about a coupe minutes to do it, I have had dozens of cleanups in my life and this was by far the shortest (which if I really needed special treatments I probably needed serious cleaning too), it seemed like they were just trying to make me pay for more than I needed, I will not be returning to this facility.
SOS Hollywood
This is the worst place you could go. They're not courteous, organized or professional. They'll be rude. They'll make you wait for hours. They won't look out for your best interest. They're not accessible when you have trouble or get an infection from a bad job done. They only do the bare minimum, which is not even remotely acceptable in regards to oral health. Find somewhere else to go.
Shara Nelgku
Very bad experience, they tell you that you need treatment after treatment when in truth it is not what you are in. Not only is this dental clinic visited and that is partly good because it removes your doubts, a second or third option like I do, there is a dentist who is brutally rude, I have a phobia of him, the work they do is very bad. very much in understanding you, they leave you forgotten even for hours and not minutes, I have been a patient for about two years and I have decided to change places. The dental floss falls apart when I clean the teeth that were treated, the filling is higher than the other teeth and you tell them the only answer is because of the anesthesia. They leave you and go with the next patient, NOT RECOMMENDED!!!!
DiErHy67
This place sucks!!!!!! They make you wait an hour at times when you have an APPOINTMENT.... They charge you like 25 dollars or dont even see you when your like 15 minutes late. It should b vise versa. They should get a fee for making us wait long or we should get a 25 dollar discount. This place only cares for their money and not for their patients. You guys SUCK at customer service.
Edgar G
First appointment at 10am, I arrived 10 mins early. Filled out all my paper work before 10am. Why is it 10:30 and I'm still sitting in the waiting room? Why make an appointment, if you aren't staffed to fulfill the appointment. Won't be returning to this location if I have a choice. Reception staff is fairly friendly, but I will say an unsafe practice used at this facility is the verification of coverage over the phone on speaker phone. Literally heard multiple social security number and birthdays repeated over the phone. Not ok!!!!
Samuel Diaz
The dentists are good -- but you will never get seen on time. I went for three appointments and each time I had to wait over an hour to be seen. Today, I decided to leave after waiting for 35 minutes. Their failure to stay on time disrespects customers and customers' time.
Lakisha Jefferson
The doctors are great. If you don't like the dentist, here is where you should be. Take Care.
Santiago Matos
I would have gave them 5?'s but they say nothing is perfect in this world, so i gave them 4 1/2 ?'s(invisible·half)...No complaints...?
Joann Williams (Nai'a)
My wait was a little long but my appt was at the end of the day (it's so nice to be able to see a dentist without having to miss work). Everyone was very nice, the place was clean and I was treated kindly.
Chris James
Got here 15min before my appointment and a hour and 20 min later, I’m still waiting. Also a lady who was here before me just got called back 5 minuets ago. Funny how they get upset and have cancellation policies but can’t keep a appointment. I will be changing dental offices, immediately
Sandra Algiere
After waiting for 2 and 1/2 hours I had a receptionist get very short with me when I bliley asked how much longer it would be until I why supposed to be seen
Gerald Collins
Nice clean facility staff was welcoming polite and courteous. Their best asset was not a long wait that my pet pea. I'm very impatient.
Ben Broad
Awful company. Awful wait time. Incredible that the facility passed their health and safety certification. Dr. Spurgeon is competent, and the 2 nurses I interacted with were quite satisfactory. But avoid this place at all costs.
Pablo Dominguez
The falicity is great. However, the person in charged of the team is lacking on customer service and can sound demanding as soon as as one steps in the lobby. That person demonstrated inpatience and unwillingness to help resolve customer questions and did not offer him/her-self to fully explain services recommended/needed. Instead, person jump into selling the service as a product one must buy rather than need. It would be great to see more understanding explanations from this person toward the community who do not speak or know the full dentistry language/procedures/recommendations. Customer service goes a long way, catch up.
Angela Hermanns
This was the worst dentist I have ever visited. They pressured me to have expensive procedures that I didn't need and made me wait hours and hours. The service is too slow. They pressure me to have a very expensive deep cleaning, a laser treatment, and a procedure to prevent tooth decay. When I refused the procedure, I was made to sign a waiver stating that I was not following medical advice. I have never needed an extra deep cleaning in the decades I have been going to the dentist. I feel so bad for the community and for the people who come because they are being deceived.
Lester Low
If there is a 0 star i would give it to these money grabbing excuse of a dental practise. Misdiagnosed me and try to scammed me for Inlays which is not covered by my insurance. I almost got duped into paying almosy 2k for the treatment. My wife is not so lucky, she was tricked into remove her wisdom tooth which was perfectly healthy. General reception staff not friendly and lousy money grabbing dentist.
Nickiah Sims
I have been here for almost two hours and I have yet to see a doctor. O wonder if o spoke Spanish I would have been seen by now..
David Fairgrieve
I am very pleased with the professional care that I received at this establishment.
Molly Wixson
I’ve been here for AN HOUR AND A HALF for a simple cleaning and I still haven’t been seen. This place is awful.
Tessa Richardson
This office is horrible. The doctors and management and front desk associates clearly have horrible communication. I waited over an hour for ultimately nothing. A doctor was missing, another doctor said he couldn’t help me without an X-ray after the technician sent me back without an X-ray because I already had recent X-rays. They messed up a filling and seemed entirely unconcerned and apathetic when I returned to have it looked at. Their only concern was that I didn’t express my upset too loudly so that other patients in the waiting room wouldn’t hear about their negligence. I would scream to the rooftops if I could, DO. NOT. GO. HERE.
Ashley P
They not trying to help you with your issues only try to put you on a credit plan that benefits them. The dentist he is arrogant and has an ego when you ask him question he has a sarcastic answer... Beware of this place they don't care about their clients needs.. I went in there in pain and all the wanted to do is sale me a plan for services I didn't need
HalleyHomicide
Do not go here. I work in the medical field and I wouldn't usually write a negative review on a medical establishment but I am appalled at how I was treated here. The first time I visited this office they had no idea what they were doing as far as my insurance was concerned, I took the morning off work for my new patient exam and didn't even get in to see the dentist for 4 hours because that's how long it took the front desk to figure out my insurance coverage...only AFTER I called the insurance company myself were they able to get it together. They took my radiographs and I saw a relatively nice male dentist who wanted to talk to me about cleanings, fillings, and braces which is unfortunately not what I was there for. I needed my wisdom teeth removed. They didn't do any work on my mouth that day. They shuffled me into the finance office and Norma proceeded to break down how much oral surgery was going to cost me. She asked me what kind of anesthesia I wanted; what my pain tolerance was? The end result according to Norma was that my procedure including anesthesia would cost $437, and I scheduled it for the following Friday. Fast forward to Friday morning at 7:30am both my girlfriend and I took the day off for my oral surgery. I checked in with the front desk. The receptionist proceeded to ask me how I was being anesthetized? Why they didn't know this already I wasn't sure. I told her that I spoke with Norma at my last appointment and we scheduled sedation and extractions, she told me not to eat after midnight, and to bring someone with me to help me get back home. The receptionist then tells me their financial manager Norma, MISQUOTED me and my procedure was actually going to cost $900. Excuse me? They then proceeded to tell me that it was "okay" because they can finance me...it is NOT okay. They gave a credit for to fill out while I waited 2 hours in the waiting room (starving) waiting for Norma to come in. I DID NOT want their mistake affecting my credit. Norma finally arrived and she admitted to her mistake, said she "assumed" my PPO insurance was going to cover my sedation. I was still liable for $800. We agreed on a payment plan, $430 down and 2 more payments over the next two months, no credit necessary. I went into surgery and came out only to find out that our lovely friend Norma had run my credit while I was asleep after I repeatedly told her not to, told me it was protocol and had me sign all the forms while I was coming out of sedation which I am pretty sure is illegal. Worst experience I've ever had at a medical office of any kind.
V Harley
The first time I called them to make an appointment I was on hold for 30 minutes. And then I got disconnected. When I finally was able to make an appointment I showed up to the office 20 minutes early, and waited an additional 40 minutes after that. I left the office I don't think I'll be coming back. Honor your appointments!
Danny Thomas
The orthodontist(Dr. Shouhed) tells it exactly like it is. If it's going to hurt he tells you. He promises to help and is with you every step of the way. The staff is very friendly, treating you as if you are family. I am very happy with the work they continue to do.
psyche hj
The dentist was great. The clinic is full service. X-rays, orthodontics, and oral surgery. The wait time may be long because maybe they don't require that you make a 2nd appointment. They take care of everything right there. However, the front desk personnel is horrible. I actually had two (2) people tell me that I could not get X-rays because I had braces. After several nonsensical sentences, I finally asked if they just did not want to see me as a patient. The whole experience was surreal and cruel. 5 stars for the dentist. 0 stars for the front desk.
Christopher Sanchez
Free front-door parking, great front desk customer service, video games to play, TV, magazines to read, and English/Spanish fill-out forms provided. No hassle signing up until their doctor turned me away because "they don't accept transfers". I was referred by their corporate in order to get out of my previous horrible local West Dental Center. What was the point of travelling half an hour away if they wouldn't honor the same contract? I even had made an appointment over the phone where they should've let me know then. Nope! Unprofessional/rude is the WC Dental brand. Try a local spot in your area.
Mel Fields
I took my man there it was a good experience besides the 2 hour wait to see someone. That's way too long!
King David
I am very happy being a patient at West Coast Dental. They are thorough, work with me on payments, and are genuinely friendly. I have had three cavities, and a root canal treated there, plus several cleanings, and they have helped educate me on better oral hygiene. The dentists and the staff are superb.
Jesse Garcia
The staff and West Coast Dental are very professional very kind and understanding, the doctors are very professional and I would recommend it to anybody, the service is great. Jesse
Dana Vereen
Very little waiting time, procedure went well, staff was pleasant and professional.
Ismael Vazquez Jr
At first glance this place seems great. The staff is warm and inviting and they provide free parking. The office itself looks clean and modern but this is where the good ends. I was charged for procedures that were never performed or half performed and the lady in charge of billing for the fees kept insisting on the higher cost options. She comes off as a pushy car salesmen and succeeded in making me feel extremely uncomfortable. Before beginning the work, the dentist asked if I had considered braces(I have small gaps between my teeth) and said she'd set up a consultation with an orthodontist. During my procedure she began separating my teeth and said that it wouldn't matter since I would be getting braces anyways. Mind you, I had only agreed to the free consultation and never even remotely suggested I was interested in them. Ms car salesmen refused to take no for an answer. Whatever. To make things worse, I had a cube in my mouth to help keep my jaw open as they worked on filling my cavities the whole time and still they insisted they filled both sides of my cavities. I was also charged for some laser cleaning that was never performed. I was told I would receive copies of everything I signed but they conveniently had no toner and thus were unable to print them. They promised I'd receive them at my next appointment and surprise surprise, that was also a lie. A few weeks have gone by since they did the work and the side they performed work on is super sensitive to the point where I am no longer able to chew. Needless to say, this was not the case prior to visiting them.
Susan Fritz
Although the staff are very friendly and accommodating, and the facility clean & in good condition, the long wait was unexpected. I came to visit my mom in LA from another state to help manage her medical needs/ appointments. I arrived for the appointment on time but had to wait 1.5 hrs. My expectation was to have the service within 15 minutes, not 1 1/2 hrs.
Caren Villagran
Want an advice?! Don't come to this place if you are not ready to wait more than 2 hours, staff is nice but the wait is crazy! I spend so much time at the end I need it to leave without any service done. I thing I can find a better place def I will not come back here.
T.C. Frantz
Everyone at West Coast Dental were great!! They explain everything in detail, from procedures to financing.. I would recommend you check them out!!
London Jay
It was my first time here at this office. The Staff are great here, service was Excellent my teeth are sparkling clean overall Very Good Dental office :)
Elsa Pena
The technology is amazing, the staff is cool. I would indeed recommend this service to my friends. ???
Jessica Marroquin
Swift service, very knowledgeable staff and doctor! Thank you for the pleasant experience.
Carol Asazabor
Not good...got a very bad deal with my theeth..the dentist mess up..bad..
Ruth Morgan
If a person is a new patient I don't think it would be good to have all the information from insurance ready prior to the appointment. I filled the paperwork out online at least a week prior to my appointment thinking it would move me along faster but it took 30 minutes. By the time the X-rays and dentists saw me and finally financial manager to tell me what it'll cost to clean my teeth 2 1/2 hours of waiting, no cleaning yet. If you put people at the front desk 30 minutes prior to opening people might get seen sooner. Patients weren't brought back til 9:30
Noelia Paz
I had an appointment at 3pm, I arrived at 2:30 and went in to see the doctor at 4pm. The staff is rude and they have a very bad service.
Edna Lopez
All the personal and the doctors are nice respectful they are awesome. Thank you for you service.
S Blanche
Very nice staff. The wait is a bit long, but it's a lot better with an appointment. The dentist was great and now I have clean teeth :D
juan gonzalez
Waste of time . All they do is steal your money . They Moved my schedule to another day and increased the money on what I had to pay
La Connection
They take long to call me... but after all the place is really good... ?????
Claudia Mariá Barilá
I am soo SOO GRATEFULL to their whole Staff, Dr.'s, Receptionist's, technician's and especially their Manager Araceli, she is very understanding and will do everything in her ability to make anything possible to try to accommodate you. My hat's off to one of the BEST DENTAL OFFICE I'VE EVER ATTENDED!!!!
Bruce Rosier
I've had excellent service and professional results from the Team at West Coast Dental 6th St. Thanks
Blanca Navarro
Terrible service! Staff will cancel appointments without confirming with you, you won't find out until you arrive. If you call the office, be ready to be put on hold with hopes that they answer the call within 10 minutes. No use in bringing it up to the "manager". Terrible service, parking is bad. Also, if you have an appointment be ready to wait an hour to two hours before they see you. SO MUCH FOR HAVING AN APPOINTMENT
Thomas Wright
Awesome and very friendly. Informative and willing to help. I will be coming back
Lucero millan r.
The first time i came to this office it was ok the 2 time they told me that the doctor wasn't able to see my daughter I told her that is there any other doctor who can see her at the my appointment was at 4:30 in I got there a four I was really angry and I asked to get me another day for appointment they give me an appointment for my daughter to see the specialist for her braces day text me 3 times regarding the appointment so I can't confirm it I confirmed appointment a week ago is my work if I can get out early so I can get my daughter to her appointment I don't have a car I'm in the bus when I get to the office they told me they there was nobody to see my daughter or of the specialist for braces there were on vacation I was so angry and the staff didn't even say sorry didn't even say anything there just stare me like if I was crazy I'm never going to come back to this office and people don't come to this office what are rude service very very disappointed I lost 3 hours and my job and my daughter after school program and her cheerleading class just for nothing they make me waste my time with my energy and my daughter her time from cheerleading what about service what a bad office
Lupe Villarreal
It was good I felt comfortable customer service was excellent and I like how u doing Orkney with the patients understanding and kind, patient. I know I use to work in a medical office.
Nayely Calito
When I was younger, I had a very traumatic experience with the dentist. Today, I came in, filled out their paperwork, and got sent in. They did x-rays, cleaning of teeth, and filled my cavities. The doctor was very thorough in explaining. I felt calm for the whole procedure. To top it all off, the employees are straight to the point and friendly.
gaming bros
Very nice people and dentist. Very clean. Would recommend to everyone to come to this dentist.
Janece Ramirez
I had a great experience. I had wisdom teeth extractions. It was pretty painless. :) Everyone was friendly. I would give 5 stars. However, I went in expecting intravenious anesthesia, and was given nitrous (laughing gas), instead. Although the nitrous helped in lessening pain in the procedure, I was still upset. I had already went out of my way to bring a driver, (as required when given deep sedation). I also skipped breakfast and dinner the night before, (as required for deep sedation) (which now that I am restricted to soups for a few days, would have been deeply appreciated; filling up the night and morning before). And I spent hours on the phone with my insurance to get the deep sedation covered. Only to be given laughing gas at the last minute. :/ So I could've ate, and drove myself. Sooo, I would still recommend this office to anyone getting the procedure. Everyone was friendly. The surgeon was good. I would, perhaps, just hope there would be more communication in the office, next time, to avoid anymore inconveniences.
Jesus Azanedo
Very poor service , staff very unprofessional loooooong waiting time.don't recommend it
J R
Scam. This place will either claim you need proceedures that arn't necessary, or will find ways to bill you for things insurance wont cover. Take your family elsewhere.
Yummy Yellow
The staff is rude they wasted my time getting X-ray's for my daughter an then tried to get more money out of me by saying I needed to pay for my Child to be sedated bunch of crooks dont ever go here!
Laura Sliwoski
I went in for a routine cleaning. The wait was short but after the dentist scanned my teeth for a few minutes, he determined I needed almost $500 dollars of work including 5 fillings and a laser treatment for gum inflammation. I have had a perfect dental record and no cavities since I was in elementary school. I am a dietitian/nutritionist and I eat a healthy diet, low in sugar and have always received positive comments for my dental hygiene from previous dentists and my orthodontist. I declined most of the treatments they wanted me to pay for except for one filling. After paying for it, the staff tells me my dentist is busy with another customer and that I will have to wait an undisclosed amount of time for him to finish up. I decided to leave and find an honest dental clinic.
Brian Cohen
Horrible experience. Rude dentist, rude office staff, long waiting time. NEVER GO HERE!
Miriam Torres
They didn't let me be with my son and I think they did unnecessary things to him :( The specialists don't speak any Spanish and my son is terrified of that bad experience.
Robin White
Went in for a regular check up. They told me I had one cavity and needed 3 crowns. I have not had a second opinion yet but the doctor repeated several times this was necessary in an unpleasant manner. I did feel the scare tactics used and acer reading other reviews on yelp I have no doubt that his recommendations were excessive. Live and learn. They prey on weak minded demographic that live in the area.
Contact
1725 W 6th St
Los Angeles, California 90017
213-413-5151
Hours
Mon - 9:00am – 6:00pm
Tue - 9:00am – 6:00pm
Wed - 9:00am – 6:00pm
Thur - 9:00am – 6:00pm
Fri - 8:00am – 5:00pm
Sat - 8:00am – 4:00pm
The service is the worst. They trick you into signing a contract. They say it's a one-time fee and it turns out that it's someone else's fault, they play you for an answer, leave you waiting, and even hang up. The materials they use are terrible. The braces at this place are a bad investment.