Dental Emergency Care, located in Irving, Texas, is dedicated to providing top-notch emergency and general dentistry services. We understand that dental emergencies often occur outside of regular business hours or that securing an off day can be challenging. That's why we established Dental Emergency Care—to ensure you receive the dental care you need, exactly when you need it.
Our skilled dental team specializes in both emergency and general dentistry. We take pride in our ability to diagnose and treat patients on the same day, all while delivering exceptional customer service.
We accept all types of insurance and offer various payment options, including monthly payment plans. Ultimately, seeing your beautiful smile brings joy to us as well! Contact us or visit today!
Nancy Flores
Johnny Boucher
Outstanding! How did I not know about emergency dentists? I just thought you had to suffer until a dentist could see you. Well, last night, I received a midnight root canal. There was an enormous infection I didn’t know about, behind a filling? I was utterly incapacitated with pain. 10/10. It sounds like a midnight root canal would be horrible. Like many people, I have had harrowing experiences in dentistry. But, really? The horrible part was BEFORE going in. No pain at all after. (How??) I couldn’t recommend more Dr. Nobles of Dental Emergency Care. I saw indications of the practice being Black-led; LGBTQ run & friendly, neurodivergent-friendly, welcoming, very gentle, never shaming, and… Do you ever talk to someone and get the overwhelming sense this person is a humble genius? That’s Dr. Nobles. I’m exhausted from being up all night, but I’m overjoyed by being out of pain and back on track. Lord! What a blessing. Oh, he is also ridiculously handsome and somehow chiseled-fit ripped, lol, which is neither here nor there? But it doesn’t take OFF a star from the experience. ? I’m so grateful. Feeling more than a bit healed, in my heart too, for having a safe and kind, professional, not-scary, big dental procedure. (Btw it doesn’t cost more than a regular dentist!)
Ashley Boeche
Great people and atmosphere:) helped me with this infected molar I needed extracted I’m glad to be rid of the tooth even though it was a little pricey, but it was worth it in the end
J J
The dr and the entire staff went above and beyond to make my 10 year old comfortable with her first root canal. They worked with my financial situation and the hours of being open late were a huge benefit as a working nom. A++!!
Kimberly Dial
Got me an appt within 45 minutes of calling. Dealt with my snappy & stressed out spouse with kindness and patience. Made financing very easy and had the infected root canal tooth out within 10 minutes of starting. We came in very stressed and left very happy and not in pain. 5/5 stars, would go back again.
Sara Gillespie
I brought my mom in over the weekend for an emergency tooth extraction. She was in so much pain and the team got her in right away. Dr. Nobles was incredibly kind and reassuring before and after the procedure and made a difficult situation manageable. We are so grateful for the speed and efficiency handling the extraction, but most of all the kindness that was shown. Thank you!
Randy Ashton
From the entry to the back all the staff are friendly quick knowledgeable. I recommend this place anytime for emergencys they can everything God has blessed their hands
Sara Fernandez
This is going to be a really long and detailed review. Long story short, don't go here for anything! My husband went here Wednesday, May 29, 2024 because he had really bad tooth pain and couldn't find any other dentist office to get him in. I'm writing this review because he won't. Do not go here. He was charged $3,700 for a root canal and a crown and it was going to be around $5k to have the tooth pulled. My husband's phone was dead (the office was nice enough to charge his phone while he was getting the procedure) and he was in so much pain went with the root canal and crown option. His face is all swollen, his lip is split or cut open in 2 different places. The dentist that saw him didn't even to check to see if he was numb before starting to drill on his tooth and he wasn't numb at all yet. He's had a root canal before as well as 2 separate emergency extractions (unfortunately the place he went to had closed) and his face has NEVER been this swollen, bruised and beaten up looking. I should have taken pictures when he got home, but didnt get any until when he got home today. He never wants to go back to another dentist again now. He said it was so painful the entire time and made it known he wasn't comfortable. He was at their clinic from 5:30pm until around 10:15pm-10:20pm is when he finally called me on his was home and told me about everything and cost. I about had a heart attack when he told me the cost and that it would cost even more to have the tooth pulled because of a bone graft they wanted to do. His other extractions only cost around $900 (I'm sure it's gone up since his last one in 2015 but not $5k) and were done at a late night dentist's office in Fort Worth but we couldn't find it on a Google so I am guessing they closed. He's also never needed a bone graft for any extraction before. But wait! There's more! The clinic sent 2 prescriptions to a 24 CVS in Irving (we do not live in Irving) and printed out a prescription for a 3rd medication. My husband was too tired and in too much pain to go get the prescriptions after everything and working. It was too late for me to drive out there because I get up at 4:30am for work so he went to pick them up today after he got off work and gave them the paper one when he got there. He was waiting for his 3rd rx to be filled and the pharmacist came out and pulled him to the side and told him "your prescription is coming up as fraudulent and we can't get a hold of the dentist or anyone at the office. You better get someone to contact us or we're going to have to call the police". It ended up taking him 45 minutes at the CVS. I feel bad my husband has to go back to this place to get his crown put on, but unfortunately he will have to because we have no more credit left on our care credit card he had to put this on because we just don't have $3700 saved up. We will definitely NEVER use this clinic for any other dental services.
Thank you Ms. Moreno for taking the time to leave us a review. We appreciate your feedback. Our deepest apologizes that your experience was unsatisfactory. Our goal is to treat each patient with respect and solve their problem with customized care and sincerely apologize we were unable to accomplish this for you. The care of our patients is of the upmost importance to us. We would love the opportunity to resolve this issue. One of our representatives will reach out to you. You may also call the office at (972)455-8147.
Dental Emergency Care
Reggie Hardy
Literally would give 10 stars if I could, my gf was having terrible tooth pair in different areas, they went above and beyond for her and stayed 2 hours after...thank you so much she hasn't stopped smiling :)
LQ Story
The staff here is amazing! I received x-rays, a consultation, and an extraction all near-to and after closing. I was in so much pain, it was crippling and they absolutely saved my day..my night.. my week! I appreciate you all so much!
Brandon Copeland
This office saved me an entire night of stress! I had a dental emergency and the office was able to get me in same day at 10pm!! Dr. Nobles was excellent and straight forward about the repair that was needed. 100% recommend them!
Angelica Marquez
Tara and Dr.Nobles did a great job at treating my urgen case. My crown fell, and thankfully after an evaluation, they where able to recement the crown due to no underlying problems.
Latoy
Love the experience. I called they said they could take me that day. I was in so much pain. We went over options and made sure I knew everything. Thank you it’s the next day and I feel so much better!
venkat babu
Very patiently done his job DR Nobles thankfully help me at emergency time .. life savour
Elihana Iglesias
Great and quick service and the staff very friendly, they helped me with payment affordability.
Rosalind Gamez
My kid had an accident which we had to go to this emergency dental and I must say my experience was great. The front desk were very nice and child friendly, Reyna was the one to help us in the front and she very nice and helped me understand everything perfectly as someone who has no clue about the dental field. Not only did she make me feel welcomed she also helped calm my kid down. The doctor was just as great, Dr. Noble was great with my little one and very accommodating. This experience was for sure amazing and I would definitely recommend this office to someone in need.
Rakeem Street
Now I usually avoid the dentist office altogether but this place is 10 out of 10, highly recommend!! I had the worst tooth pain and was lucky to find this place, open late in Irving. The front staff, Reyna, was sweet and got me in right away. Dr. Nobles made the procedure quick and painless. Special thank you to the DA, Fardos, helped me stay calm the entire time.
Sheka Petrov
Awesome experience. Needed a root canal done late at night and Dental Emergency Care saw and treated me even after they closed. Dr. Nobles and his assistant Meesha made sure I was comfortable and I didn't feel any pain. I will definitely return for future dental care and recommend anyone who needs quick emergency dental care to come here.
infotreenet willys
Amazing experience. The team was all very friendly. Dr. Nobles is the best. I came in extreme pain and he did a completely painless root canal for me that took me out of pain same day. Reyna was great as well and super helpful when explaining the treatment needed and my options. Overall the whole team was great. Thanks Dental Emergency Care!
Carlos Molina
Went there as a walk in and they were able to do my root canal same day . The dentist was very helpful explaining everything and the staff was nice and friendly.
Mark Ramos
They performed an outstanding job! I was experiencing severe pain due to a cracked tooth and required an immediate tooth extraction. The entire team demonstrated great understanding and patience. Dr. Nobles ensured that the procedure was painless, and the nurse assisting him provided exceptional patient care. She went above and beyond to ensure my comfort throughout the process. The entire staff is truly remarkable.
Denise Carrasco
This place is great when you have an emergency. Had a wisdom tooth that needed to be extracted asap due to it cracking. Fardos and Dr Kobe are MVPs from the great customer service upon arrival to a quick and painless procedure.
Jeswin Paulson
Dr. jones is very professional and does his best to bring your smile back
Bonface Atinda
Please don't go to this place.l went there on the weekend to find out what is going on with one of my tooth upon getting there l gave them my insurance card and then they told me l needed to make a copay of $74 which I did, after The doctor checked my tooth he advised me to remove it upon asking them how much he told me l need to make a payment of$637for just removing on tooth and I asked them what is the work of insurance cutting the story short don't go to this place they drain your pocket and they take advantage of u
Thanks for your feedback, but it appears that you're not our patient of the record. Please could you contact us at emergencydds2019@gmail.com or call us our office at 972-455-8147? We'll work with you to resolve any issues as quickly as possible if you can prove that you came to our office. Thank you!
Dental Emergency Care
tiffanie Chapel
They were AMAZING! I was in so much pain and they fixed it when my regular dentist couldn’t! Everyone was so understanding and patient…Dr. Nobles did the best he could to ensure it was painless and I wish I remembered the nurse’s name who was working with him because I would love to give her a shout out for her patient care. She went above and beyond to make sure I got what I needed and as quickly as possible from start to end. The entire staff is amazing. I believe anyone in patient care could take a lesson from this clinic.
LaQunna Perry
My recent experience at Dental Emergency Care was the best dental visit I've had in years. It was easy to schedule an appointment and they got me in & out quickly. Everyone was very professional & kind. Dr. Nobles and Lenora were awesome! Lenora is a gem, she had me laughing through my pain and anxiety. Dr. Nobles was very professional, pleasant and provided me with different dental care options and education about the procedure & post care. The dynamic duo (Lenora & Dr. Nobles) took exceptional care of me. If I ever have another dental emergency, I'll definitely return to Dental Emergency Care.
E
My baby needed a broken tooth repaired . Dr. Kwan was great and so was his dental assistant. I highly recommend.
Milissa Gaither
Ohhhhh myyyy THIS PLACE IS AMAZING!! DR. Joseph saved the day. He and his assistant made me feel so much better. NOW I CAN SMILE AGAIN. A God sent!!
terriyah parker
I have been in so much pain to the point I hoped up to find a dentist due to me being new to Texas . I ran across Dental Emergency Care. I called Renya asked me a few questions and scheduled me right away.(Same Day) I get there staff was very welcoming. I go to the back I get some X-rays to see what’s really going on. I was upset because of my own personal reason when Renya told me the price but she had a resolution . Tanika and Dr Nobles made me so comfortable and preformed the procedure. They were gentle caring but quick all at the same time . When I say everyone was fantastic I MEAN EVERYONE. Thanks team you’re all amazing.
Big Wave Sound playing around
Nice quick and easy. Dr. Kwon, Adela as well as Dr. Joe and the young lady Fardos as well were all amazing and very nice. 10/10 service and customer service
Carmen Moreno
About 1.5 years ago I got a root canal done here with the lady dentist that used to work in the office. After it was done my tooth did not feel right, I went back multiple times to tell her something was off and every time she said my tooth bite was just too high. The left time I went to see her she even told me “ I hope I don’t see you again anytime soon and I fixed your issue” I even went on a day when she wasn’t working and the guy dentist refused to see me because it wasn’t his work Well that really rubbed me the wrong way so I didn’t go back even if I was in pain because she shamed me. I finally went back because the pain became unbearable. The guy dentist agreed to see me only because she no longer works there and turns out I had an infected root canal. He said u had to go to an Endodontics to get it fixed They ended up charging me $3,000 to fix their mistake because turned out the previous dentist MISSED a spot in my tooth and left a space for the infection to grow. I paid so much initial money, got shamed, and spent so much unnecessary extra money just because she didn’t care enough to listen. I attached a photo of the before and after you can clearly see the spots she missed.
Thank you Ms. Moreno for taking the time to leave us a review. We appreciate your feedback. Our deepest apologizes that your experience was unsatisfactory. Our goal is to treat each patient with respect and solve their problem with customized care and sincerely apologize we were unable to accomplish this for you. The care of our patients is of the upmost importance to us. We would love the opportunity to resolve this issue. One of our representatives will reach out to you. You may also call the office at (972)455-8147.
Dental Emergency Care
Tre' Wilder, MBA
They have now completed two procedures on me now. This dentistry office is about business! Very professional and knowledgable. Thanks again Dr.Nobles and Tanika and Reyna
Tynoria
First off they are open until midnight Tanika the fronf desk lady was so helpful nice and full of knowledge with helping me apply for care credit to take care of payment there was no way i could go another day with the pain I was experiencing. While in the back Dr. Kwon was very patient and quick when i say he removed my tooth with ease and it was PAINLESS. His assistant Lenora was compassionate and tended to my every need. You can tell this team loves what they do. The office was clean and smelled good! Thank you Iwas very impressed . This is the place to go for after hour care! Keep up the good work yall are AMAZING ?
alex oak
Very satisfied with my visit on 4/15. Normally I get terrified with dentist, already got stressed out from being in so much pain. This time was different. Dr. Nobles was very thorough, kind and know what he was doing. I had a tooth extraction & bone graft done and I felt nothing. Prices were fair, considering I was uninsured. Tanika was super sweet made me feel easy on my side during the procedure. I would highly recommend this office for any dental work to my family and friends.
Courtney Emerson
I was disappointed with my experience here. The staff was all kind which I appreciated. Price was good. I did have to wait for over an hour when I had an appointment to be seen which I do understand happens. I am unsure if maybe the dentist wasn’t feeling well? He seemed sniffly. The entire experience lacked professionalism. It took me awhile to even figure out who was the dentist and who was the assistant as there were no introductions. I had a cement blob dislodged from my built in retainer and the dentist was replacing the cement blob. Afterwards the assistant asked if everything was good and I told her there was residue on my tooth, she tried to scrape some of it off but told me if she scrapped anymore it would pop off my retainer. There is so much excessive cement on my teeth and I have two teeth glued together now that aren’t even attached by the retainer. I can’t floss at all between those teeth. I am now going to have to see my regular dentist tomorrow to get this situation fixed. I really truly hate leaving bad reviews because I know everyone has bad days and I try to be understanding, but this is so upsetting to me. Little chunks of cement keep falling off inside my mouth, it is awful. I do want to add that the owner did call me and try to rectify the situation which I did really appreciate. He refunded me and was very apologetic for the inadequate care I received. He offered to fix the physical mistake as well.
Thank you Courtney for taking the time to leave us a review. We appreciate your feedback. Our deepest apologizes that your experience was unsatisfactory. Our goal is to treat each patient with respect and solve their problem with customized care and sincerely apologize we were unable to accomplish this for you. The care of our patients is of the upmost importance to us. We would love the opportunity to resolve this issue. One of our representatives will reach out to you. You may also call the office at (972)455-8147.
Dental Emergency Care
Kathy Smith
The staff was wonderful but there was a dentist there by the name of Dr. Kobe and is lazy, unprofessional and nonchalant. Patients are sitting for 3 hours before being seen. These health professionals wouldnot work in richer neighborhoods and treat them that way but neighborhoods with different ethnic backgrounds are mistreated and he is black.
Aliza Kirbie
They are very unprofessional at this place they told me One price and then I paid that price then they said that I needed to pay an extra 780 just for a tooth to be pulled
Thanks for your feedback, but it appears that you're not our patient of the record. Please could you contact us at emergencydds2019@gmail.com or call us our office at 972-455-8147? We'll work with you to resolve any issues as quickly as possible if you can prove that you came to our office. Thank you!
Dental Emergency Care
Chrystal Watson
Great dental care that I received. Had an surgery and extraction done due to a tooth splitting in half on me. Raya, Dr. Nobles, Lenora, and Angie all too good care of me and rendered amazing service ♥. Cost was affordable and I would definitely recommend this place to anyone in need of dental emergency services.
Candy Juarez
Everyone was so nice and helpful. My husband lost a tooth getting hit by a ball at our daughter’s softball tournament and they were so helpful here in a crappy situation. We called others in the area and no one was any help at all. We even went to a different place before this one where the hours said they were open but were actually closed. Dr. Reeves truly saved the day!
Shereonta Ely
Absolutely superior, amazing, and COURTEOUS SERVICE which is extremely hard to come by these days. Thank you so much to the whole staff for taking care of my husband and for thier professionalism and care! You guys are awesome!!!???
Thank you so much for taking the time to share your experience with the community and this amazing review. Patients like your husband make our day!
Dental Emergency Care
Tamera Douglas
WOST PLACE EVER! took my husband to Timewise Dental on Saturday he was pushed into a root canal and given antibiotics and painkillers… Sunday-still in pain, Monday-still in pain called Tuesday was sent to another office in Coppell on dental emergency care on belt line was put in a chair by the doctor he was told wait for 2 weeks the pain might go away. when he came back for the delivery of the crown they can make the decision then if the tooth needs to be pulled. Then the dentist goes on to say I might have cracked the tooth in the root area. Leaving with no real answer as to how to fix this the man at the front desk has a sign asking us to do a google review and please make it a nice one! Who does that when your patient is in pain? Oh and do not try to call either office no one answers they take your money and there is no after care. NEVER GOING BACK
Thank you Mrs. Douglas for taking the time to leave us a review. We appreciate your feedback. Our deepest apologizes that your experience was unsatisfactory. Our goal is to get our patients out of pain and sincerely apologize we were unable to accomplish this for your husband. The care of our patients is of the upmost importance to us. I apologize for the miscommunication. We would love the opportunity to resolve this issue. One of our representatives will reach out to you. You may also call the office at (972)455-8147. Unfortunately that particular office Timewise is closed on Mondays and Tuesdays and we do not get to our office until 4pm if for some reason we miss your call we will call you back as soon as we get to the office during or regular business hours.
Dental Emergency Care
OliviaAnn Keith
Dr. Kwon is the tooth ninja, beat experience I've ever had with a dentist.
Thank you for taking the time to leave us a 5 star review
Dental Emergency Care
igor adamovich
Do not go to this facility i came with tremendous amount of pain on my left side of the mouth and with insurance they didnt even let me get an xray lol literally most corrupt and careless dentistry on the planet
Pablo Mendez
I had a wonderful experience from start to finish ! Very friendly staff and understanding of everyone’s situation. I strongly encourage you to visit this location and make it your dental office going forward . Thank you to all the staff !!!!
Thank you Pablo for allowing us to take care of you in your time of need! Patients like you make our day!
Dental Emergency Care
Thank you for taking the time to share your experience with the community and for the 5 star review.
Dental Emergency Care
Thank you for the wonderful review!
Dental Emergency Care
Maggan S
Went here for an immediate emergency and they were able to help me out entirely. Thank you so much!
Maggan, we appreciate you taking the time to leave us a review! Thank you for choosing us!
Dental Emergency Care
Thank you Noah for taking the time to share your review!
Dental Emergency Care
Teresa Zenteno
I have a fear of dentist & had never met friendlier staff truly made my experience the best I’ve had with any dentist. Very grateful with all of them truly!
Kuvan Salih
“I am so glad I found this place. They were able to save my tooth. The doctor and staff here were so patient & kind.”
Fardos Zakholi
Had a great experience here at Dental Emergency Care. I was afraid I had to get a tooth extracted, but turns out I just needed a filling. Dr. Reeves was so gentle with the numbing. The staff was amazing. Thank you, Adela, Samantha & Dr. Reeves!
Thank you for taking the time to leave a 5 star review.
Dental Emergency Care
Sweet P
I came here and the doctor didn’t even look in my child’s mouth. A waste of money and time. I took her to a different clinic and left with a prescription in hand. Update: Samantha did reach out to me afterwards and provided quality customer service. I’m still not happy with the doctor but I give her A for effort.
Hello Sweet P I would like to apologize that your visit was not satisfactory. We strive to get all patients out of pain and understand it can be very stressful when your child is not feeling well. At no time do we want anyone to leave our office feeling as you expressed. Please call our office at (972)455-8147 so we may better assist you.
Dental Emergency Care
Alaina Elliott
They were very helpful in removing a bad tooth. I have very minimal pain the next day. It’s such a relief to be able to actually breathe or even talk now that the tooth is gone. They are very professional and kind.
Jaqueline Cruz
Came here at 11:20, the office looked empty and no one was answering the phone. What’s the point of posting office hours if it’s not what they go by?
Good evening Jaqueline, thank you for taking the time to leave a review. Unfortunately we do take our last patient at 11:00pm. We take patients from 4pm-11pm Monday-Friday 12pm-11pm on Saturdays and 9am-7pm on Sundays. If you would like to call the office at (972)455-8147 we would be happy to help get you scheduled.
Dental Emergency Care
Alysha Young
Went in today with excruciating pain. The staff and doctor is very welcoming and they are amazing. They were able to extract my wisdom tooth with no pain!!!! If you are considering going here just do it they are awesome 5 stars. They have gained a new patient. Thank you for being kind , efficient and answering any questions I had. Truly appreciated ❤️
Marlin Smith
First off, I would like to say that the Dental Emergency Care team was amazing! The office was very clean and up-to-date. My girlfriend found this location after many attempts from multiple dentist offices to get my tooth extracted (on a Sat) due to intense pain from a broken wisdom tooth. We found them on a Saturday at 4:30 pm and I am back on the road heading hm at 6:30 pm with no pain. They were a lifesaver! I was ready to run through a wall due to the pain! ?Thank you so much for having my back! I would highly recommend using Dental Emergency Care in Irving, Tx Marlin S.
Marlin, We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.
Dental Emergency Care
Ryan Malin
I came here for a root canal issue for my boyfriend. The wait was a little long at about an hour, however I appreciate that they were open so late. We ultimately ended up being referred to an endodontist, but Dr. Reeves did a good job keeping him calm and collected after they took x rays, and prescribed him some antibiotics and painkillers to help. There is also a 24/7 pharmacy nearby that we went to afterwards.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Dental Emergency Care
D Hopkins
When no other dentist could see for 2 weeks I was in the dentist chair within an hour of my phonecall at 630pm! Exceptionally staff was very kind and gentle walking me thru all my options. Then they performed the root carnal that evening and it was PAIN free. Thank you so much for helping me when I was in excruciating pain.
D, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do
Dental Emergency Care
Sam Mune
Very thankful I found this place one night. My 8yr old had an infection on her tooth abscesses formed and needed a root canal, crown on cavity. 4 dentist offices and children surgery center sent her away because of her sleep apnea they didn’t want to operate on her even tho she has been in a lot of pain, crying every night. This place took good care of my daughter. Of course she was crying because she was scared and never had an operation before. The minute we got home she said “mom I feel so much better” she’s back to herself again! I know tonight she is going to have a good nights sleep and pain free. I finally have peace and know my baby girls isn’t in pain anymore
brittany reed
I recommend this place I went in last night around 9 o’clock with a dry socket. The ladies in the front got me and was very understanding over the phone when trying to set my appointment the assistant that they have very sweet young lady. She took her time when explaining to her, how many times I’ve already went to go get this dry socket looked at the doctor came in looked at it told me what they’re gonna do. They got me all fixed up and I’m not talking about rinsing it out and that’s it like the other dentist. I went to two days ago I know where I would be going from now on and if you’re looking for a place that actually takes time and listens to you. This is the place for you. 10 out of 10 rating.
Kimberly Morris
Amazing and kind workers there! I needed two root canals gone and yeah I wish teeth stuff wasn’t so expensive but that’s every dentist office in my opinion. Dr. Reeves and Tanika are super sweet and funny and the receptionist upfront she was very kind when I was really in pain. Thank you guys for being open 7 days a week for people like me.
Dione Kerney
Dr. Sophia is very kind, personable and extremely thorough when explaining the process of what needed to be done. Thanks to the staff for being helpful the entire time of the visit.
Printz Designs
This has by far been the BEST dentist office I’ve ever been to! I had A really huge hole in my tooth that kept me up during the night from the excruciating pain so I called Dental Emergency Care at about 11pm. They made an appointment with me for the next day. I got A tooth extraction and bone graft right away They were SO informative & made sure I understood EVERYTHING! The customer service from EVERYONE in the office was AMAZING!! I’m honestly blown away and can’t wait to tell everyone I know About Dental Emergency Care!❤️ They REALLY DO TAKE CARE OF YOU! ALL of them! They’ve gained a lifetime patient! ~Olivia
Cesily McGehee
Great staff, informative and experienced dentist, and great service! I was in town from Houston celebrating my birthday, but my failed root canal caused unbearable pain and I needed to find out what was going on ASAP! I was afraid I wouldn't find anyone to help me but i found this place!!!! I am so grateful for the services i received here! They took x-rays of my problem area and it revealed I had a bad infection and abscess. I was prescribed antibiotics and put on some pain medications and i was on my way to feeling better! The dentist was so helpful and took time to answer all my questions and explain my situation and reason for pain. The front staff and nurses were so nice and patient and even let me wait for my uber in office even after they closed. They stayed with me until i was picked up from the office. Thank you so much! Highly recommend this location!
Reggie Rush
The front office staff, dental assistants & dentist were all incredibly kind, caring, and attentive! They communicated effectively and made sure I was well taken care of! 5 stars!!!
John Maisonave
Wow. I just had the craziest experience ever. The office staff and dental assistant’s were professional and pleasant. I had two focal X rays and a panoramic X-ray. The assistant came back in and announced the dentist wanted more X-rays and I as the patient and customer refused. All I can say about the demeanor of the dentist because of my choice was IKE TURNER. This guy was triggered and unleashed on me. If you want an angry dentist go to this place in an Emergency.
Thank you David for your 5 star review!
Dental Emergency Care
Julie Trieu
Wow this place was absolutely amazing! The staff is so comforting and gives you all the details every step of the way! Thank you Mariam and Dr Sophia for taking care of me and getting me in and out in no time.I would highly recommend especially Incase if an emergency!
Alyssa Rodriguez
I have PTSD from a child hood trauma and they were amazing with me! Thank you all!
John Leonard
Driving from Houston when my tooth broke, I called ahead and they were waiting to give me the best dental care I’ve ever had. Thank y’all so much.
baked bean
came in crying with an immense toothache because this place was the closest to me at the time. two stars for the staff because they were very kind, and they saw me in a timely manner. however, the dentist (hastily) gave me a false diagnosis that i paid almost $200 for and quoted me an insane amount for a procedure that i didn’t need. ended up going back to my primary dentist the next day for a second opinion, and i’m really glad i did because i was given the proper care i needed, all of my concerns were addressed, and most importantly my pain stopped. i definitely regret coming here. felt like i was robbed ??
Valerie Martinez
Helped me with my pain, and was able to treat me right there and then! Dr. was really great and sweet!!
Thank you Valerie for your wonderful review!
Dental Emergency Care
Chris Ortiz
Just got back from them. They did great. Helped me when I needed it. Thank you
Thank you for taking time to leave a review. We are here whenever you need us.
Dental Emergency Care
Dezmaine Bell
Very personable and friendly. Couldn't feel a thing (maybe because of the pain meds) but all in all a great service.
We are incredibly grateful that you took the time out to leave us a 5-Star review
Dental Emergency Care
Jasmine Barnes
Most of my dental experiences have been full of judgement, which for anyone having dental issues, the last thing you want to hear is a lecture from those who’re supposed to be helping you. Well, I was in so much pain Friday and needed help, and found that the office is open until midnight ! It’s basically an urgent care for dental emergencies. My experience was much better than I imagined and it was easily my best visit to the dentist. Starting with Dejne, the receptionist, she was polite, which is already so much better than many dentist offices, and her calm and friendly demeanor put me at ease before going to get X-rays and starting procedure. Then Adela, the hygienist, was also kind , I was worried she’d bring up the severity of my dental issues and she did not, she truly did not make me feel like I’m a lost cause , which I’ve felt at every dentist appointment ever, probably a large reason why i ended up in a dire dental situation. Lastly, but not least, Dr. Reeves was the best. Upbeat attitude, clearly very good at his job, knows within the first glance at an X-ray exactly what needs to be done, and he was kind, also not talking about the severity of my dental issues , just focused on the priorities and still informing me on what needs to be done in the future, completely non judgmental. If it wasn’t an emergency care, I’d go there for my regular appointments, which I’ll be doing soon just because of this good experience I had, it gives me hope . Thank y’all so much !
Thank you for choosing us in your time of need. We will share your kind words with our dental team to let them know the amazing work they are doing. We are here for any dental needs you may have in the future. Thank you so much for your 5-star review!
Dental Emergency Care
Leslie Everett
The team was professional, courteous and efficient. I was in pain and Dr Stephanie made me comfortable and extracted my molar with me experiencing very little discomfort. So glad they were there for me on a Sunday! Keep up the good work!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Dental Emergency Care
XbLMoNsTeRr369
I went in for a surgery and to get a cleaning and the crew and everyone was so nice and warming and kept reassuring if I was alright and got everything done in one night I would highly recommend this place if you need anything done from a dentist!
Thank you for visiting us. We're glad to hear that the entire staff made you feel comfortable and welcome. We look forward to serving you always.
Dental Emergency Care
ALIZE ALI
I Loooove this place... was welcomed by a very professional front desk, the nurses were very nice and informative, and the Doctor ROCKS!!! I was scared they wouldn't br able to help me with my dental issues because I have fangs and it was a unusual process..m but the doctor made me comfortable and completely fixed my FANG!!! DEFINITELY WILL BE BACK!!!
Thanks so much for sharing your experience with us.
Dental Emergency Care
Robin “Robbie”
HIGHLY recommend Dental Emergency Care!! The staff is amazing, very attentive, and caring. Which goes a long way when you’re in pain and suffering! They make you feel so welcome and that you’re really in good hands. I especially want to give a shout out to Dr. Reeves! The guy is truly AMAZING and a wizard at dentistry! He takes great pride in his craft and can work magic! He did a root canal in less than 30 minutes! I thought I was going to be there all night. As much misery as I was in…wow…I can truly say I am beyond grateful for Dr. Reeves and his care. He is honestly one of a kind. And a great personality on top of all that!! He will have you laughing even while sitting in the dentist chair. :) I will never go anywhere else for dental emergency needs!!! Thank you Dr. Reeves!!
We hope to see you again soon!
Dental Emergency Care
Lily Diaz
I was feeling miserable with toothache. The minute I walked in, the front desk gentlemen was very courteous and super friendly. The staff is very professional and caring. The dentist did an outstanding job with my wisdom teeth extraction, no major pain. They communicated with me from start to finish and it felt comforting. Thank you Dental Emergency Care staff you deserve way more than 5 stars.
We’re really grateful and appreciate you taking the time to share your rating with us.
Dental Emergency Care
stevie duvall
I have always been terrified of the dentist. I came in the office crying because i needed a root canal. But when I tell you I had the most amazing experience here, I felt absolutely no pain. I was sleepy so I actually almost fell asleep. He is the best dentist/oral surgeon & was very kind. Absolutely love him & I would have no fear of going back if I ever need another one! 100 out of 10 recommend :) And loved everyone else in the office as well!
We’re glad that you enjoyed your visit to our office! Thank you for letting us take care of you in your time of need.!
Dental Emergency Care
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Dental Emergency Care
R Oln
I lost a huge chunk of my molar one evening and was so grateful Dental Emergency Care was open. There was a bit of a wait but that was completely understandable. Once they figured out the problem, I was treated quickly and efficiently with PLENTY of local anesthetic. LOL. The dentist and everyone at the office was reassuring and upbeat. Highly recommend!
Thank you for your kind words.
Dental Emergency Care
Maci Frost
I am usually so nervous at the dentist and Dr Kwon and his wonderful team made me feel at ease and I was able to get same day treatment. I would definitely recommend this dental office to my family and friends. There late office hours work well with my busy work schedule too.
Thank you for the kind words. We will let our staff know to keep up the great work.
Dental Emergency Care
Janiyah Hatcher
They are the best. Highly recommend if you need anything done in a hurry, they are there. Super friendly staff. Very affordable. The Doctor is amazing at what he does. The whole office is outstanding. Didn’t want to leave.
Thank you for choosing us in your time of need.
Dental Emergency Care
Thank you for the 5 star review.
Dental Emergency Care
Vanessa Saenz
HORRIBLE!! I drove 45 mins in the rain for them to tell me they couldn't help my daughter. After telling me over the phone that they could see her. The dentist didn't even look at my daughter she just determine she wasn't going to be able to help without looking at her. The lack of emathy for my daughter is what bothered me the most. The front desk lady was also rude and dismissive. I don't understand how they even have a 4.7 review!
Vanessa I am sorry you and your daughter had this experience. As a parent I understand the frustration you felt. Thank you for bringing this to our attention, please give us a call at (972)455-8147 to discuss this issue further.
Dental Emergency Care
Sofie Contreras
Dr. Reeves and his staff are very welcoming and professional/ informative! They took care my wisdom teeth removal and I was pain free during the procedure! They deserve my 5- star review, thank you!! Highly recommend!!!! ?
Your review made our day! Our whole team works very hard to take care of our patients, but we can only do it with amazing patients like you. Thanks again, we hope to serve you again.
Dental Emergency Care
DOUGLAS KIM
I am one of the many who hate going to dentist, but my experience with this place was wonderful. The front office staff was nice and professional, they got me in within one hour and gave me relief from a painful tooth. Dr. Kwon was very patient with me and listened to my concerns. He did root canal and crown and I felt zero pain and I could tell he's vary meticulous and took his time to make sure everything goes smoothly. Now I feel great with the tooth. I would definitely recommend Dr. Kwon and his staff to my family and friends
We're so grateful you took the time to share your feedback with us . It's our pleasure to serve our patients . Have a wonderful day.
Dental Emergency Care
Mary Naico
No insurance, lots of pain. But they took care of me, treated me well, and made me laugh. They do treat you well and understand your predicament and will work with you.
I am happy to hear that our team provided you with excellent service. I'll make sure they receive your feedback. I'm sure it will make their day.
Dental Emergency Care
Dominique Baum
Perfect and worked with me and my autism, and all my questions. Only lost a star cause it is pricey compared to others but other than that amazing work!
Thanks for sharing your feedback about our service. We're glad to hear our team's performance exceeded your expectations. We are available late nights and weekends to take care of your dental needs. Thank you for choosing us.
Dental Emergency Care
Kash Karlene Henderson
I Just left about two hours ago. I was googling online because I went to a dentist office last week and had two wisdom teeth removed and I’ve been in pain ever since. It was unbearable! So I came here and found out I had dry socket and the staff was friendly and very helpful and the doctor fixed me right up. #1 hands down and I’m not even from the Dallas/Irving area. I will send EVERYBODY I KNOW TO THIS PLACE‼️‼️ I will also be returning myself!! Thank you guys sooooooo much!!!!
Hi Kash, your comments have been shard with our entire team at Dental Emergency Care. When we hear from happy patients like you, we spread the positivity around! Hope to care for you again soon.
Dental Emergency Care
Andy Seal
This place is amazing. I was in so much pain due to a mouth ulcer as well as had a chipped tooth. I was told by all of the other emergency dental places that no one could help me. I went here and thet not only fixed my chipped tooth but also gave me medications to help with my mouth ulcer!! I will definitely be going back!! This place was amazing. Very friendly, answered ally questions and the doctor provided me top notch care!! Thank you for all your help!!
Hello Andy, you don't know how much your fantastic feedback means to us here at Dental Emergency Care. Our goal is to get every patient out of pain and we are glad that this commitment was reflected in your visit.
Dental Emergency Care
BoBakTXL
This place is AWESOME. I know people sometimes glance over reviews/ not believe them, but this place is amazing. Super low costs, same day services, doctor was very polite and took time with us to go over all of our options and issues.
Thanks! It makes our day to hear we were able to provide you 5-star service. We'll make sure the entire team at Dental Emergency Care receives your- they'll be thrilled to hear your kind words.
Dental Emergency Care
Tina Nunya
They really do their best to work with you on payment and have great quick service
Thank you Tina! We are so happy to hear you had a great experience.
Dental Emergency Care
Marilia Chairez
Everyone was really nice and helpful ! Got my toothache resolved very quickly . Definitely recommended ! (:
Thank you for your positive words.
Dental Emergency Care
Mandy Cameron (Ginger)
Read the reviews please. I wasn't treated properly... I got some filings because I was feeling a mild pain in my tooth when I went to this office they made me pay a little less than $500 for the filings only for me to go home and have the whole left side of my head in unbearable pain. I don't know what they did but I have had filings before and never felt that pain after procedure. I called them after 2 days because I couldn't take it any longer and the pain wasn't going away so, we made an appointment and once we got there they started talking about doing more procedures. I told them that was enough and at this point, I wanted the tooth out because I couldn't take the pain any longer. After they took the tooth out, they said that I wouldn't be charged but my insurance was billed again. Mind you, if the filings were properly done in the first place, I wouldn't have gone back to have the tooth removed so why is my insurance billed a second time for your mistake?! I cannot recommend this place to anyone unfortunately!
Thanks for your feedback, but it appears that you're not our patient of the record. Please could you contact us at emergencydds2019@gmail.com or call us our office at 972-455-8147? We'll work with you to resolve any issues as quickly as possible if you can prove that you came to our office. Thank you!
Dental Emergency Care
Nachtmahrionette Endzeit
Just needed a quote. They keep it vague and leave you wondering. Front desk was of no help.
Thank you so much for taking the time to leave us feedback on your experience. Unfortunately when patients call or just walk in it is very limited information that we receive at that time. There a several different types of treatment that a patient might need. With out an x-ray and the doctor performing an exam we do not know what treatment the patient may need. This makes it impossible to give a quote. I would love to address your concerns please call us at (972)455-8147 or email us at emergencydentalcare.fax@gmail.com
Dental Emergency Care
Glo Gonzalez
Billy and staff were Awesome. Very caring and professional. Took care of my emergency situation immediately. Great Job!!
We are incredibly grateful that you took the time out to leave us a 5-Star review
Dental Emergency Care
Amy Hernandez
I was in so much pain all friday night called here first thing Saturday morning and they were able to see me right away! front staff was very welcoming & assistants were very friendly they made me feel very comfortable. Dr Sophia did a great job taking my wisdom tooth out and made it very painless , it took only about 30 mins . They move quickly , highly recommend this place!! (:
We’re happy to see that you had a 5-Star experience at Dental Emergency Care.
Dental Emergency Care
We are grateful that you took the time out to leave us a review.
Dental Emergency Care
L R
Like all unexpected dental emergencies, found myself in unbearable pain and with no one to turn to. Found this amazing clinic by accident but so glad I did. Oscar at the front desk was hands down so courteous and professional when helping me get registered. And Dr. Sofia Kwak was calming and reassuring that the pain I felt (was at wits end) would subside not to mention explaining everything to me in simple terms. Her professionalism is unparalleled. If you find yourself in a situation with no where to turn to or trust please give this clinic and staff a chance you'll be glad you did. A++++++++++ experience here.
Thanks for sharing, LR, the team is thrilled to receive such a great rating, thank you.
Dental Emergency Care
Tony B
I had a toothache and they were able to fix my problem in no time! 5/5 stars recommend!
Thank you so much for your positive rating for your recent visit
Dental Emergency Care
Derrick Coleman
The staff members are kind, gentle, super friendly and make you feel right at home! Very non-judgmental and won’t break your pockets! Plenty of options to pay if you need it! I will be going here from now on. And I I’d like to shout out DR. Kwon, dudes got the right touch! The assistant Ms or Mrs Miriam made me feel like I had someone there that actually cared and both of them handled the situation and surgery with my health and comfort in concern!!!!
We’re really grateful and appreciate you taking the time to share your experience with us.
Dental Emergency Care
Thanks for sharing your rating with us and the community.
Dental Emergency Care
Thanks so much for taking the time to leave us a 5-star reviewing – it’s much appreciated!
Dental Emergency Care
Adriana Walsh
The front desk people were great getting me in after calling close to closing time I made them aware of my condition and emergency tooth ache but making them known of my financial situation (no money) no insurance and they said yes head over we will work with you i come in get checked out sign up for carecredit which I was not approved so paid $130 upfront just to be seen and 1 x-ray but the technician was very sweet and kind i needed another one which would have been an additional $30 but I told her I dont have that money but she decided to do anyways after the doctor reviewed the x-rays he let me know it was an emergency and my tooth needed to be extracted so he proceeded to numb me up "thank you relief" then in comes one of the front desk assistant came in to let me know that was an additional $100 and another $1000 just to have my tooth pulled when I proceeded to remind her I do not have that money like I said before and that was that the dentist never came back to check on me nor try to help me in giving me further care nor options like prescribing pain meds at least or antibiotics absolutely left feeling even more terrible than I did arriving because I didn't have $ i was no longer a patient worth even continuing to help in the little things I ended up having to go to er hospital to at least get the bare minimum of a prescription to ease my pain. Edit: to reply to the comment the numbing agent that was given to me at no charge is a lie, i was being charged for it until you guys realized the very grave mistake you guys made of not following through with the simple medical care i needed to be offered legally! i was told to come back and pay it when i could afford to and also have my tooth pulled which was also able to be saved by another dentist. Your patients care is not a top priority and should be held liable for the mistreatment you guys gave that day. I'm assuming you guys do it alot!
Hi Adriana,Most sincere apologies about your experience. You indicated that "the dentist never came back to check on you, nor give you further care, nor options like prescribing pain meds" as some of the reasons for your dissatisfaction. However, our records in your account and the personal conversation with the manager indicate the events did not occur as you described them. For example, as you mentioned "he [the dentist] proceeded to numb me up "thank you relief" " this treatment worth $100 in value was given at no charge. Our patient's wellbeing is our priority and we strive to always be at the top of our reputation and word.Our manager's offers to help you with treatment, given to you in our last communication, still stands despite the time it's been since you stated you would call us back.We welcome further discussion to hopefully resolve your issue. If you'd like, please contact me directly at 972-455-8147.
Dental Emergency Care
Alexis Ruiz
Great place for emergency dental care. Would recommend to family and friends.
Thank you for your positive words.
Dental Emergency Care
Eileen Park
From the front desk to the dentist, you guys are awesome very professional an great work.Thank you guys so much
Thank you for visiting us. We're glad to hear that the entire staff made you feel comfortable and welcome. We look forward to serving you always.
Dental Emergency Care
Jesse Vindel
Jesus Cardona has been extremely professional in every exam I’ve visited and is always delightful to see at this location.
Thank you for your kind words
Dental Emergency Care
Amber South
The doctor and staff here are amazing! Thank y’all for taking such great care of me and making me feel comfortable!
Thank you for choosing us in your time of need.
Dental Emergency Care
Alex Amador
Very helpful when it’s late and you’re having a dental emergency —- gentleman who helped us was very professional and caring 11/10 experience!!
Thank you for visiting us. We're glad to hear that the entire staff made you feel comfortable and welcome. We look forward to serving you always.
Dental Emergency Care
L L
I had a dental emergency this past Saturday and I was in SEVERE pain. I called several "emergency dentists" from Google and no one could get me in for several days. I called Dental Emergency Care, and they got me in within a few hours. From the time I showed up for my appointment in a puddle of tears from the pain and missing my only daughter's engagement party, I was treated with the utmost care and compassion. I ended up with a root canal which was no fun. But Dr. Kwak and her precious dental assistant (can't remember her name but she was amazing) worked hard and were able to console me, stop my pain, and save my tooth. I will always be grateful for their compassion and care!! I would recommend this dentist to all.
Hello Lisa, you don't know how much your fantastic feedback means to us here at Dental Emergency Care. Our goal is to get every patient out of pain and we are glad that this commitment was reflected in your visit.
Dental Emergency Care
Rene De leon
Hi, I want to thank the Dr. Kwon and Dr. Reeves for the grate service, patience and kindness they show to my daughter with her broken teeth im really wordless and definitely I recommend this clinic, Miriam you are the best assistant I know you this clinic have the right person with you!
Thank you so much for taking the time to leave us a review. This made our day!
Dental Emergency Care
Thank you for your positive words.
Dental Emergency Care
Jose Cruz
Having alot pain pay $90 for exam and xray they tell me they have to remove 2 tooth I tell them no don't have insurance to they give a $2100 bill for extract 2 tooth out I tell the I can't afford it she say we already send the prescriptions to the farmacy I call them I can't pick the prescriptions in to Monday waist my time and money to go there very disappointed for the way they do business
Thank you for your feedback Jose. Thank you for coming into the office. In order to diagnose and treat each patient the doctor has to see an x-ray and perform an exam. At this time they prescribe medication if it is medically necessary. Each patient is asked what pharmacy they would like their medication sent to. We do recommend that prescriptions are sent to a 24 hour pharmacy to prevent a situation where a patient can not get there medication. Our doctors confirm the pharmacy with the patient. Our doctors give our patients options, some times these treatment plans can be hard to interpret. However I would be happy to help clarify any questions you might have. It seems you did get treatment done here at our office for a lot less than what is stated in the review. I would love to speak with you and address any questions or concerns can you please call our office at 972-455-8147 or email us at dentalemergencycare.fax@gmail.com
Dental Emergency Care
Jerren Jones
WooOOOW Dr Reeves, and this staff were awesome my experience was definitely pain-free. I greatly appreciate everything, helping me move forward with my life, now gives me the confidence to smile more in my pictures. Lol, I am so glad that I found the Love of My Life here at Dental Emergency Care All Smiles ☺. Hahaha Hahaha
Jerren, thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our service and appreciate your feedback. Keep it coming!
Dental Emergency Care
Ben Cooper
Fast, no fuss and get help when it was needed. Would absolutely go back! Very friendly service
Mr.Cooper, We are so glad to hear that you love our service!
Dental Emergency Care
NaPorsha King
Front desk are always nice and helpful. Looks their hours and operation. BUT Dr. Sofia K was rude and wasn’t listening when my husband told her multiple time of pain when pulling his tooth. She didn’t want for medicine to kick it and blamed him for the pain.
Please call our billing department to address any questions or concerns (972)455-8147. We look forward to helping resolve this matter.
Dental Emergency Care
Sulma Pacheco
Excellent customer service all around! The entire dental care team was very professional, answered all my questions, and made sure I was comfortable at all times. I am very pleased with the care I received!
Thank you for your kind words and taking the time to leave a review.
Dental Emergency Care
Thank you for taking the time to leave a 5 star review.
Dental Emergency Care
Daryle Smith
I absolutely love this dental office. The entire staff is amazing and the service was quick and easy. They also helped calm me down from my nervousness since it was my first time getting an extraction ! I look forward to returning. -Daryle
Thank you DK for your kind words. We will share them with the staff!
Dental Emergency Care
S
Dentist was amazing! But I have serious gripes with their billing department. First, they never sent me a balance due since they said my insurance would cover it. This was years ago. Second, instead of informing me that insurance didn't cover everything, they left charges on my account for several YEARS and never told me, then passed on the balance to a collection agency. Third, the first and only statement I received from them was this year, and it stated $0 because they had already printed "Send to Collection". Why not first send a bill to the patient directly, giving them a chance to pay? Why threaten a patient's credit score when the billing department is at fault for not billing properly?
Thank you for taking time to leave a review. Please call our billing department to address any questions or concerns (972)455-8147. We look forward to helping resolve this matter.
Dental Emergency Care
Sonia Salazar
This is a great dental ER. Being a person with dental anxiety, the staff was caring and awesome. From Samantha in the front office, Miriam the dental assistant and Dr. Sophia my experience was easy and pain free! They immediately took an X-ray and determined it was a wisdom tooth that needed to be removed. I was in and out in basically an hour. Affordable (I have insurance) for an emergency situation. Highly recommend!!!
Sonia, it was a pleasure to meet you and take care of your dental needs. Thank you for choosing us in your time of need. We look forward to hearing about your adventures. Safe travels.
Dental Emergency Care
Allison Boswell
They were able to get me in quickly and walked through the treatment and payment process before anything. Everyone I came in contact was so friendly.
Allison, Thank you for taking the time to leave us a review! I will let the team know what a great job they are doing.
Dental Emergency Care
Sarai Brown
Made an appointment & received a call to delay my appointment an hour or so. I obliged & upon arrival I was still required to wait over an hour before being called back. I spent about 5 hours at the facility for 5 fillings & an extraction. The doctor’s chair side manners were good & the procedure was no more than 1 hour. My biggest problem is that today I went to pick up my antibiotics & pain meds and they were never put in to my pharmacy. Now, I am having to wait until 4p when they open which means that I am not properly caring for myself post op.
Hello there, we hope you are well. We want to sincerely apologize for your experience and dissatisfaction. If you can give our clinic a call at (972)455-8147, we’d love to chat with you and make things right. Thank you, and we hope to hear from you soon!
Dental Emergency Care
Thank you so much for sharing your experience with the community
Dental Emergency Care
Ana Isabel Dominguez
I have nothing but great things to say about Dr. Reeves and his staff!! I booked a Sunday evening appointment out of desperation as I had severe pain on the left side of my face, and my dentist could not get me in sooner. Although the source of my pain was a hairline fracture on a molar, this was not showing up on the X-rays. Dr. Reeves prescribed a medication that helped calm the pain for a few days and helped with the teeth grinding in my sleep. By Friday evening, a piece of my molar broke off while eating dinner and I was a complete wreck. Again, I was able to schedule a same-day emergency appointment (within 20 minutes of it happening). Unfortunately for me, the crack was deep into the nerve so I needed a root canal. I was incredibly nervous and anxious but Dr. Reeves and his dental assistant made me feel completely comfortable throughout the duration of my procedure. Since then I’ve seen Dr. Reeves for my crown and he is as pleasant as always. Having a dental emergency can really suck but I thank Dr. Reeves and his entire staff for providing the best care! I highly recommend this establishment.
Thank you Ana for this wonderful review. We are happy to hear about your experience here at Dental Emergency Care.
Dental Emergency Care
SUSAN PATTERSON
The two offices stated in this review are affiliated. This review has been submitted for both offices. The absolute worst experience I have had with a doctor or dental office. The office in north Fort worth is connected to a dentist at 2644 north beltline in Arlington. I scheduled an appointment the night before for 4:30. The 2644 office called me at 2 the day of Apple to say the Dr. Would not be at the office until 6pm. So, they need to push my appointment back. I was ok with that. When I arrive, the dentist called to say he would not arrive until 7PM. He called a second time to say he would not make it until 7:40, according to staff, if he came at all. There were at least 2 of us waiting. How does an emergency say he or she is not going to show up with patients scheduled, no notice that would allow patients to schedule an appointment elsewhere that day. The staff originally said they could not help me find another emergency dentist nearby. So, I waited. Rhen she called the other office, who could see me. That office was 30 mins away. I drove to the second location. At that site, staff could not find the patient registration that staff at first location swore would be in the system. After completing paperwork 3 times, they found it. While I was completing the paperwork, the staff .Over another person who arrived after me into the exam room. And I had to wait again. After an extraction and a bone graph which I was advised wasn't optional, prescriptions were to be sent to a local 24-hour pharmacy. It was to be sent immediately according to staff. I waited for an hour and a half for the prescription to be called in. I would give them 0 stars if that were an option.
Susan, we’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback. Please contact the office at (972)455-8147 at any time if there is anything we can do to help improve your experience.
Dental Emergency Care
Mina Abubakar Sherif
Beware… this office is preys on people in a state of desperation. Thank god I came here preemptively and not because I was already in excruciating pain. They wanted me to pay $230 to just be seen. I knew I needed an extraction because I had been in a similar situation previously so when I asked how much additional that would cost, they refused to tell me. They take your money to do exams well covered under insurance only to force people into procedures that could be done at any other facility for 1/4 the price. Having FSA allows me to make comfortable medical decisions but my heart could not take allowing these people to scam me. SAVE YOUR TIME AND MONEY!
Good evening Mina thank you for your feedback. Insurance can be very confusing sometimes. Some insurances do require for you to pay the deductible before it will cover anything. For example if someone has a high deductible then you will have to pay it before insurance will start to pick up any portion of the cost. We do get our insurance verification directly from the insurance provider. This is the information we are able to use. We also do offer payment plan options to help our patients be able to take care of costs. Unfortunately the front staff can not quote an extraction, we do not have the necessary information to know what kind of extraction you will need, there are several different types of extractions. Until the Doctor is able to see an x-ray and perform an exam we do not know what kind of extraction it will be. It is our goal to get the patient taken care of and out of pain. We do provide same day service if that is what the patient wants. Of course being seen or doing treatment is always the patients choice. Please call our office at (972)-455-8147 so we can clear up any question and concerns you may have.
Dental Emergency Care
Thank you for taking the time to leave us a 5 star review!
Dental Emergency Care
Kesh
Best place ever! I was so nervous going there, especially by myself! They made me feel so comfortable! From the time I walked in, until I left! So thankful for them all! The receptionist(very respectful, and nice and greeted me with kindness), the assistant (who held my hand the whole time through my procedure ☺️), and Doc (Dr. Sophia) OMG she was so patient and gentle with me! The best dentist office I ever visited! thanks so much to you all ? KESH
Kesh, we will share these kind words with our doctor and staff. It brings us joy when our patients have had such a good experience.
Dental Emergency Care
Thank you for your kind words!
Dental Emergency Care
Amy Lopez
Wow! What an amazing place. Dr. Reeves and staff were absolutely awesome! My son needed a root canal but couldn’t get in with our dentist for several days. We were seen quickly and Dr. Reeves numbed him up before he had even decided if the procedure could be done today so he would have pain relief (at no extra charge I might add). Root canal and temporary crown done and my boy is no longer experiencing that horrible pain. It was higher than I would’ve had to pay at our regular dentist but that was to be expected as they were out of our network and an emergency facility. We feel extremely blessed to have found them today. Also Oscar at the front desk was phenomenal! I would recommend this facility to anyone.
Hello Amy, Your review made our day! Our whole team works very hard to take care of our patients, but we can only do it with amazing patients like you. It was our pleasure to take care of your family in your time of need.
Dental Emergency Care
Thank you Antonia! We are so happy to hear you had a great experience.
Dental Emergency Care
zero wolf
They are very professional and got me taken care of in a reasonable time frame
Thank you Zero for taking the time to leave us a 5 star review.
Dental Emergency Care
Anthony M
Came here for some work and got blown away at how good niko is at her job she is well versed in her line of work explained to me in detail and worked with my budget she is the best will definitely come back, she's also very pretty asked her on a date but unfortunately she's married . One of the best experiences tho
Thank you for taking the time to let us and the community know how we are doing.
Dental Emergency Care
John Jacobs
Fast, friendly, informative. I had an extraction that took about an hour . The entire office was supportive and helped take a really awful moment and make it so much better. Thank you.
Thank you so much for the 5-star review!
Dental Emergency Care
Fay Wilson
My second time at this office and Dr. Reeves and the entire staff is so amazing. Thank you all for your warm, welcoming hospitality and Dr. Reeves thank you for turning a 45 min procedure into 5. You are the man! I don’t see me going anywhere else but here in the future.
We are overjoyed to read your 5 star review! We truly appreciate your feedback.
Dental Emergency Care
Sumer Chambers
Drove 45 min away for cracked tooth at 9.00 pm the staff was so nice and caring and really compassionate and I would recommend this place I am glad this place is open so late I was in immense pain
Thank you for taking the time to leave a review. We strive to get all our patients out of pain and are happy to hear we succeeded.
Dental Emergency Care
Feast Bienemy
Outstanding customer service doctor was very nice and polite and so was the nurse and the front desk lady named niko took care of me and made me feel like family definitely if I ever need more work this will be my number 1 go to and I’ll recommend anyone in the future to these guys they are outstanding thanks dental team
Thank you Feast for the 5 star review! Our staff will be thrilled to hear what a great job they are doing.
Dental Emergency Care
Richard Newman
Absolutely great service from when you walk in the door. Great doctor and his assistants. Everybody's so polite. In and out in about 2 hours. Day 2, and I still do not feel any pain. The price I paid was so much less than I expected? Thank you, dental emergency care.
Thank you for taking you time to leave us a 5 star review
Dental Emergency Care
Starr E.
best place hands down, same day service. Niko(hope im saying it right) at the front desk was so accomodating and sweet. Thank you mohammad as well, you guys were awesome. I had to get an emergency wisdom tooth removal and was scared lol.
Thank you Starr for your kind words!
Dental Emergency Care
Sheena Brown-Turner
We were visiting Texas from Arkansas for our daughter’s birthday and she broke off part of her baby tooth! The staff and doctor were so nice! Service was swift and the procedure was a breeze! She took having a tooth pulled like a champ! Awesome friendly staff and service! Highly recommend!!!!!!
Thank you Sheena for taking the time to let us know how we are doing!
Dental Emergency Care
elmer davis
Very friendly and professional staff. My dentist was exceptional in listening to my dental woe’s, then after his examination, took time to explain to my wife and myself what his conclusions were and his recommendations were … then came time to pay the “pied piper”… surprisingly, not bad at all.. pretty much in line with other dentist prices as far as I can tell. I was very satisfied with all facets of their operation… I would certainly recommend them to my friends and associates.
Elmer thank you for your kind words. We will let our staff know what a great job they are doing.
Dental Emergency Care
katrece cook
This place stays open late which came in handy for the procedure i needed. EVERY SINGLE STAFF MEMBER WAS AMAZING. From start to finish. They are so cool. Mohammed is a perfectionist (loved that for me). I love this place
Thank you Katrece for your kind words and taking the time to let us know how we are doing.
Dental Emergency Care
Abeer Ibrahim
The entire team are fantastic! special, Maria love her The amount of professionalism, friendliness, and genuine concern for your wellbeing are obvious the moment you walk in the door. You will feel welcome and comfortable. Highly recommend it
We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our practice. We truly appreciate your feedback.
Dental Emergency Care
E.R.G 2407
Easy procedure, kind and caring staff. I highly recommend if your having a dental emergency. Come to this office, they will take care of you.
Thank you for your 5 star review. We are so glad to hear that you loved your experience at our practice!
Dental Emergency Care
Tynisha Leach
Everyone I encountered was very nice and accommodating. I will be keeping them in my contacts for future emergencies
Thank you so much for the 5-star review! We are thrilled to hear that.
Dental Emergency Care
Life With Chassity Chassity
Wonderful Experience with Samantha. She was sooo understanding and helped my family with their dental needs. Thank you sooo much Samantha ❤️
Thank you for the fantastic review! We are grateful for your kind words!
Dental Emergency Care
Corrisca Jackson
I visited Dental Emergency Care for the first time yesterday. My experience was great I have really bad dental anxiety and EVERYONE understood that. Very patient and kind. Gave me all of my options for treatment and worked with me.
Thank you Corrisca for your 5 star review and taking the time to let us and the community know how we are doing.
Dental Emergency Care
Angelica
I was a patient there on 7/14. I have a healthcare background for 10 years and felt There were a few interactions that were unprofessional. The front desk woman asked me to open my mouth and show her where my pain was in order to order a X-ray, after I repeatedly communicated where my pain was located. I even told her no I am not comfortable doing that and she persisted because it was “normal” for her to ask patients. No means NO. I would never continue to ask one of my patients to do something they did not want to do. Then she tried to make small talk/probe, which I am not a chatty person nor was I able trying to engage in communication due to the pain I was experiencing. “What did you do today?” “What are you doing this weekend”. It’s too much. Too invasive, just being nosey. Then after the dentist came in she came back in to discuss prices of treatment with me. NOT ONCE did she mention this business is out of network with my insurance (in fact I didn’t find that out till a few days later when I called back to ask). The office quoted me $1700 for a crown and I expressed I’d like to get a second opinion elsewhere. After she told me the price, she asked me “where do I work and what do at my job?” I proceeded to tell her, “I am a nurse” then she proceeded to ask me, “ are you an lvn or rn” “I then stated I’m a registered nurse”LIKE WHY DOES THAT MATTER. Then she told me that they have options for payment plans. The interactions with her felt invasive and discriminatory. I would never go back to this business because of it. The lack of transparency regarding insurance, poor customer service and discrimination is just disrespectful. I’m thankful I received a better overall experience from another dentist office that was professional, in network and saved me $1000.
Hi Angelica,Thank you for taking the time to leave us a review. We continuously work to create good customer experiences for our patients, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at (972)455-8147 or email with any further comments or suggestions? We hope we can use this to improve in the future.
Dental Emergency Care
Shana Green
Thank you to Dental Emergency Care , you litterally are miracle workers. Got me in fast, fixed the issue with minimal discomfort during process and were simply lovely and kind along the way . I simply can't recommend you enough, thank you , you made my unbearable pain go away and I am beyond great full. Thank you. ? ?
Thank you Shana for taking the time to write a such a lovely review, We're grateful that our team were able to help you alleviate the pain. Thank you!
Dental Emergency Care
Thanks so much Heather for taking the time to leave us a review! We appreciate it so much!
Dental Emergency Care
Luis Miros
I found this amazing dental place I had this toothache was killing me right away they took me in taking care of my emergency thank you for this amazing work and dental assistance Miriam both and the doctor explain everything and help me. Highly recommend it .
Thank you Luis for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
Dental Emergency Care
Shayna Ornellas
My 10 year old son started having tooth pain the day before and by the time I got home from work yesterday, the left side of his jaw had swollen to the size of a baseball. I knew that he couldn't wait till the next day to see a dentist during normal hours so I started calling around and finally got ahold of someone at Dental Emergency Care around 7pm last night. They got him in immediately and unfortunately had to extract two of his teeth. The staff was incredibly kind and went out of their way to encourage him through every minute of it. It goes without saying that no parent wants to see their child in that kind of pain, but I couldn't have found a better place to take my child to. Thank you all so much!
Thanks so much for taking the time to leave us a wonderful review. We appreciate it so much!
Dental Emergency Care
Thanks for sharing your feedback. We’re so sorry our service did not satisfy your expectations but please note that our staff did their best to verify your insurance as soon as you come in. Our front office staff did inform you that she couldn't verify it within 10min. and offered you to come back immediately instead of making you to wait for two hours as you claimed.All of our office staff had a meeting right after we received your review so that we can deliver a better experience next time even if your review doesn't reflect what actually had happened. You may reach us anytime at emergencydds2019@gmail.com or 972-455-8147 if you want to directly connect with me. Again, thank you for your feedback!
Dental Emergency Care
Shaunte Blake
My husband found this place last night as I was dying need of emergency help with my root canal. I couldn't wait until January 12th with my original dentist. We drove over 45 minutes for treatment and it was well worth it. From the check in process, to the exam and x-rays to the actual treatment and extraction I was provided with A1 service. I came in with excruciating pain and left feeling an immediate sense of relief. I knew something was wrong when my face, neck, ear and arm began feeling numb to the touch and the pain was 100. The doctor knew exactly what needed to be done and he took care of me. Today as I write this review it will be my first day of recovery. And I'm doing so good. Thanks to the entire team on last night. I would highly recommend this clinic to anyone.
Thank you Shaunte for trusting us. We're happy to hear that you had a great experience.
Dental Emergency Care
Ray Marschincko
When severe pain speaks, it usually screams. After 36 hours of my pain 'screaming,' I finally found Dental Emergency Care via Google. Though hours away from opening, my call was answered and an appointment was scheduled for me later the same day (Friday after Thanksgiving). The staff was professional and courteous. X-rays and intake info was obtained, the Dr. examined me (cracked molar into the pulp cavity, exposing the nerve), then discussed his diagnosis and 2 possible solutions with me. Staff presented costs of each intervention/therapy, and I made my decision: extraction + bone graft. I paid, and almost immediately, the dental assistant applied numbing gel. A short time later, Dr. Reeves began administering local anesthetic (what a relief). After that, I had absolutely NO pain whatsoever....really, NO discomfort at all - not even when Dr. Reeves had to work diligently to remove a portion of root that was part of the break, and was 'embedded.' All of this work being done while I was watching a great movie. Additionally, four (4) prescriptions were called into a nearby CVS, which were ready when I arrived - with discounts already applied. I worked in invasive cardiology and surgery for years at a 1000+ bed university teaching hospital, as well as 13 years in the medical device industry. Without hesitation, or equivocation, I say: Dr. Reeves is a phenomenal, exceptional dental interventionist; equal to the best physicians, dentists, and oral surgeons I have ever had the privilege of working with. He is also kind, empathetic, gentle, warm, and humorous. His dental assistants are wonderful as well. I cannot recommend Dr. Reeves and his staff highly enough.
Thank you for taking the time to write a review. Our team is thrilled to receive such a great feedback. We're grateful to have you as our patient. Thank you!
Dental Emergency Care
Esme Castillo
I went in with a massive wisdom tooth pain... The staff was amazing! The doctor just the way he talks to you and explains what he is going to do makes you feel comfortable and his assistant was amazing and funny lol... Recommend 100%
We appreciate you taking the time to share your experience. Thank you for the kind words, it means a lot!
Dental Emergency Care
Christiane Miller
We made an appointment because one of my son's was having a bad toothache. Our appointment time was 7:30. We arrived at 7:05. I wasn't clear how long the wait would be at first but we were told we could leave our phone number and they would call us. The waiting area only seats 4, and all the seats were taken, so we waited in our car. If we lived closer we could have gone home and they would have called, but Irving has a lot nearby so we were able to get food. We checked back in about an hour later and were told there were still 5 people ahead of us and it would be a while. We drove 45 minutes to get there and had already waited an hour so we stuck it out. We were finally called back at 11:15. The staff was incredibly nice and caring. They called the prescription in immediately and we were able to get it filled that night. I give it 3 stars because we made an appointment and still had to wait an extremely long time.
Thank you Christiane for leaving us a wonderful review and your kind words. We're so sorry to hear that you and your son had to wait so long. Your feedback is so valuable and we will definitely bring your feedback up to our next staff meeting to figure out how we can better serve our patients. Thank you so much!
Dental Emergency Care
Rene Dominguez
I haven't had the chance to congratulate the staff and Dr Kwon living and Texas and find top Dr top staff and top customer service is so hard but I found it at dental emergency care Irving thanks for the fillings Miriam you are awesome, Adele, Samantha for your prompt action with paper work, Dr I don't feel the needle for the anesthesia again your service is priceless Texas need more professionals like you guys thanks for your dedication.
We are so grateful for your kind words. Thanks for sharing your review with us!
Dental Emergency Care
Matt Greer
These people are crooks... Went in to have two teeth pulled with insurance. They told me $880 to remove them. Of course I walked out, way too high. Went to a regular dentist today and after my insurance it was only $103.00 out of my pocket. Even if it was cash pay, it was only $286.00. The ER dentist are out of network and charge you because you are in pain and they bet you will pay the higher rates. I would not recommend this place to my worse enemy!!!
Dear Mr. Greer,Thanks for sharing your feedback. We’re so sorry our service did not satisfy your expectations. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will use the feedback to make us serve our patients better.Please feel free to reach out to our office at 972-455-8147 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance next time.
Dental Emergency Care
Thank you for the 5-star review.
Dental Emergency Care
Caleb Macintosh
Went for wisdom tooth pain, they did an xray then went over what was gonna happen and then took the tooth out within 5-10 mins with no issues. Highly recommend for same day tooth extraction
Thank you Caleb for your kind words. We're grateful that we were able to help alleviate the pain.
Dental Emergency Care
Thank you Micah so much for taking the time to leave us this 5-star review.
Dental Emergency Care
Brandon Owens
Yooo I hate the dentist but this staff is second to none!!! Got my tooth pulled yesterday.. I loved it…
Thank you Brandon for the kind words.We appreciate you so much!
Dental Emergency Care
Thank you George for the 5-star review.
Dental Emergency Care
Dawn Sponsler
Had a tooth break off and was able to get an appointment immediately. That staff is awesome and Dr. Reeves is very kind.
Thank you Dawn so much for taking the time to leave us the review. We appreciate it so much!
Dental Emergency Care
Hello Mr. Conner. You are not a patient of record and our dentist never pulled a wrong tooth. Please remove the review. Thank you!
Dental Emergency Care
Thanks so much for sharing your experience!
Dental Emergency Care
Jessica Varela
I absolutely love this place and recommend it 100%. Starting from the staff to the doctor. My husband was in so much pain and he was taken care of right away. The recovery was smooth and no complaints. Dentistry can be intimidating but when you are well taken care of, you forget about it.
Thank you Jessica so much for taking the time to leave us this amazing review. We’re grateful that we had the opportunity to serve you.
Dental Emergency Care
Ms. Johnson
Dr .Kwon is superb ,one of a kind , my first time ,I enjoyed ,loved will come back felt so relaxed ,I felt as if I was on a boat ,a get away trip ..Great service,great Doctor, Maggie ,in front great customer service, and all dental assistance.. Love you all ,thank you all ,see you all next time
Thank you Falan for the fantastic review. It was truly our pleasure to have you today.
Dental Emergency Care
sunny madhani
First of all wrong advertising they said on their website they close at 9pm on Sunday but when i get there at 7:30pm they were close
Sorry, we have changed Sunday office hours 9am-8pm due to staff availability and we accept the last patient by 7pm in order to close by 8pm. We strongly suggest you call us before you come by. Thank you!
Dental Emergency Care
April Glenn
This office is amazing I had an awesome experience here. From the Receptionist to all the staff they are very attentive and professional I would recommend this office to any one. You will receive fast and professional service. Thanks for taking care of me . April Glenn
Thank you so much April for taking the time to leave us this amazing review. We're grateful to have you as our patient. Thank you!
Dental Emergency Care
Saint Neal
They are awesome and took great care of me!! Made sure me and my family were ok during the wait. Very positive and informative definitely a must go to place for your dentist needs I can assure you!!when I say I feel ten times better than when I walked in I mean that you guys are amazing and truly appreciate y'all for taking care of me before the big fight!! Anyone wether you are in MMA or just a average Joe if you're need of any dental/emergency work don't delay any further give them a call right away you'll be taking care and that's a fact. Shout out from the Batman
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
Dental Emergency Care
Sione Vakalahi
Everything here is nice had a problem and they fixed it with ease the dentist is kind and funny makes you feel comfortable thanks
We sincerely appreciate you taking the time to share with us your experience at . On behalf of our entire team, thank you for allowing us to serve you.
Dental Emergency Care
Mandy Meyer
They took their time to ensure my recovery was going smooth after my tooth extraction. Compassion, communication and comfort are definitely their top priorities!
Thank you for the fantastic review Mandy! We loved being of service to you.
Dental Emergency Care
Michelle Rivera
Went for emergency at 8:30 pm. Was asked to pay 69.00...I then asked if that was my copay with my insurance. I was told yes. So I paid it. I was then called back like at 10 pm. Dentist finally came in said what he needed to do. They called in prescriptions and then like 30 min later came in to tell me how much it was going to cost. I was surprised by the amount told to me and "that's" when they tell me I'm out of network. That is some SHADY STUFF...I wasted 2 hours of my time when they should have told me I was out of network when I asked about the co pay. They just want your money so disappointed by this place...they need to be more upfront with people so they are not overcharged. Would not recommend.
Dear Ms. Rivera,I apologize for the misunderstanding; we strive to be as transparent as possible. We are an emergency dental clinic; our goal is to take care of everyone who comes into our clinic. Unfortunately, sometimes this does cause a wait. When this happens, we do inform you that time there is a wait. When you came in it took some time to verify your insurance due to misinformation given to our front staff. Once your insurance was verified and all information was entered, we collected the fee for the exam and x-ray, this was the amount not covered by your insurance. When you asked if that was your portion, the amount your insurance was estimated to cover was given to you. At no time did our staff say we were in-network. It was not our intention to mislead you. As for our fee's we do go by UCR fees (usual customary and reasonable rates) which are calculated by how much a certain procedure costs in our geographic area. We always inform our patients their out-of-network benefits as we’re not in-network to any insurance companies. Then we disclose estimated out of pocket expense after estimated coverage on procedures before we start doing anything.As for the wait again, we give each patient our full attention and answer all their when we are with them sometimes this does cause a delay. I apologize that our service was not satisfactory to you. Please feel free to contact the office at (972)455-8147 with any questions or concerns.
Dental Emergency Care
Thank you Israel so much for taking the time to leave us this 5-star review. It means a lot to us.
Dental Emergency Care
Ki Seok Yang
I hate to go to dentist, but this place was simply the best dentist I ever been to. Dr. Kwak did exceptional job and got me out of pain, removed my two broken teeth so quick and painless. All the staff were very friendly and professional. Prices were fair considering that I was uninsured, and they saw me on Sunday.
Thank you Mr. Yang for a great review! We appreciate you taking the time to share your experience.
Great experience. I had a horrible toothache. Dr. Nobles was very informative and answered all my questions. Front staff work with me to sign up for financial assistance. Great team.