Terrible place - the staff are not helpful. They only want your money and will not say ANYTHING about your insurance being out of network. Their pricing is triple of what insurance will cover - it shouldn't cost $408 for a BASIC checkup/cleaning.

I have been a patient of Dr.Thomas Adams for the past 24 years ...I would follow him to ends of the earth if need be .He is a brilliant dentist and cares about his patients .He listens and will give you the best treatment plan ...dont get me wrong he has to inflict a little pain now and again ,just part of dental work ,but he does it with a soft hand on the shoulder.."it will be ok ,we will take care of you .Jess his right hand is also great ...and I appreciate her soft ear to listen when I'm a little down about my teeth .. Take care of your teeth and Dr.Adams is the dentist who will help you get there.

An inveterate night-grinder, I needed major restoration done to nearly all my teeth. The staff at Brighter Smile clearly articulated the work that needed to be done, prepared a detailed plan of action, and provided an estimate that was accurate to the dollar. While I would rather not have needed so much work, the cost was more than fair, and the entire experience was virtually painless--literally and figuratively. And the new crowns have enhanced my life significantly.

I attended brighter smile for roughly 6 months of service. The lack of clear communication over service fees and insurance coverage was frustrating, and occurred in more than one occasion. It really felt like their priority is sales and not the patient’s well being. Their pushy approach made it feel more like a car dealership than a healthcare provider. The cherry on top was my latest dental tech, who was condescending and also pushy with sales. And I am not mistaken on the location. They are located in Jefferson Park next to the subway and Dunkin,

When I was new to the area a couple of years ago I found myself needing some urgent work done to resolve some serious pain I was experiencing. Dr. Adams and his staff were quick to get me in and were great at resolving my issue. I have been going back ever since for cleaning, etc. and would recommend this place to anyone needing a dentist. The staff is always super friendly and welcoming and willing to work around busy schedules.

If I could give this place zero stars I would. My disabled mom was in search of a new dentist, went to this place because they had a promotional offer they allowed you to get all the services needed for an entire year at 1 fixed price. This included initial X-rays, all the cleanings and some sort of whitening. At some point they told my mom she needed some fillings, a root canal and deep cleanings, even though she was not experiencing any issues. Of course the quote provided was ridiculously high and she agreed to do half of the suggested work which cost her $1700. The other half was left alone until she could get the money together and here we are a year later without any issues or pain what so ever. Bright smile refused to honor the remaining cleanings in her package because "she needed a deep cleaning" which was not covered by the initial package. Fast forward to the end of her package which she was not allowed to be fully used, my mom fell and chipped her tooth, mind you this was a tiny chip at the corner of one of her front teeth. She went in to Bright smile to see what they could do and here came the sales pitch. She was told they could not fill the chip and rather told her they would need to do X-rays and would have to put a crown in on the chipped tooth. But wait it gets better! One crown was not enough, because then the singular crown would be obvious, they suggest 2 at a minimum for her two front teeth because supposedly her other tooth was showing signs of cracking as well, but why stop there she should get 4 crowns so that when she smiled she'd have 4 uniform teeth instead of just 2. My mom immediately said no because the work came with a hefty price tag of nearly $10k, with the purchase of a $700 insurance. Being in a chair and a position of weakness they continued to give her a sales pitch and forced another insurance package on her and convinced her to schedule the procedure for 4 crowns a few days later. My mother is in her 60's, disabled, with early onset dementia from a severe traumatic brain injury she incurred in 2015, she also suffers from anxiety due to the effects on her brain from the TBI. In this high pressure situation she agreed to have the work done and came home crying. Immediately I called other dentists for a second opinion and by the next morning had her chipped tooth fixed with X-rays and a cleaning done for $600. My mom called Bright smile to cancel the procedure and they were relentless. Eventually they agreed to cancel her appointment (which was still 72 hours away and cancelable by the terms of the agreement). The women on the phone did not want to cancel the insurance plan my mom was convinced to sign up for to help discount the 4 crowns by 30% but said she would see what she could do. It's now been about a week and they refuse to refund her $700 for the insurance that was bought for a procedure she will no longer have. This place has taken advantage of my mom and her inability to advocate for herself due to her health conditions. At my mothers second opinion the dentist praised her beautiful teeth and told her they would never suggest a procedure that would cause you to get rid of her real teeth when they are healthy and in good condition. Bright smiles suggestion to put 4 crowns was unethical and despicable. I highly discourage anyone come here ever, they will find some excuse to steal your money. Patient Name: Mercedes Davila

I am very happy every time I go to the dentist. I recently had to replace a bridge and also got 3 veneers. My smile has never looked better! Thanks to Drs Beckerly & Adams and all the employees

Nothing short of amazing with this location. They always show respect and care and I’ve never felt more comfortable with a medical professional than with Dr Bekerley or Dr Adams.

My God! Talking about great customer service. I have so much transitions happening in my life. I made an appt at brighter smile at the last minute yesterday. But i was unsure of how much my insurance would cover. etc… So as i walked in to check in with the receptionist. She was very helpful. I gave her my life story at the moment?! Long story short. She went out of her way to accommodate my financial needs. Not only did she connect to the Dentist . Because of her . I was able to see the Dentist and get partial of my teeth done. Monica and DMD Michelle went out of their way to meet a customer needs. I recommend Michelle Beckerly, she is gentle &caring. She did a deep cleaning and for the first time in my life , getting deep cleaning that i did not feel a thing ! Come give them a try . From the moment you enter . You get a beautiful welcoming smile from Monic! You will not regret it ! Thank you ! Brighter Smile . Keep up the amazing caring spirit and great customer service ?

Did not go. When setting up the appointment, I was not told you had to pay for services when they are done and they will bill your insurance and then send you back the money. I was asked to give them a credit card to have on file,. But no mention of having to pay for everything - even with accepted insurance - at the time of service. . I found that out when filling out the on-,line paperwork.

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Very friendly environment with people that really care. A high level of professionalism and no insurance problems. Easy to get here and plenty of parking.

Everyone was super sweet and helpful . Will definitely be back again. Said I had pain and they got me in the very next day

Required upfront payment even if you have insurance! Advertises new patient special of $99 without insurance but charged over $700 out of pocket with insurance. Then asked if I wanted to file the claim. Not sure how I'll get reimbursed by my insurance now, which typically covers close to 100%.

Staff is mostly nice, but this place is worse than if not as bad as a used car sales lot. Pushy, misleading when it comes to billing insurance. I paid over $500 for an exam and cleaning, insurance only reimbursed less than half when I was told my total out of pocket would be less tan $100, after they double billed my insurance (which could have been an honest mistake). Then I had to contact brighter smile cause my insurance wrote them the check. I was then offered a credit for future services, I immediately denied that offer as was credited promptly. Thank god I didn't pay the absurd amount for the oral appliance, based on insurance billing here I can only imagine how bad that price would end up being. If you have money to burn they'll happily take it, if not stick to in network if you have dental insurance.

Dr adams was amazing and Jessie was amazing. I had a pain free root canal

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My experience at Brighter Smile was fantastic! Everyone there was patient, professional, and kind and as a senior I really appreciate that kind of service.

Excellent Care!!

They will try to scam you out of all your money !!! Beware

Rachel in front went above & beyond for me and my son!! Very personable and Sympathetic to our situation. She tried her best to find a solution to my problem. I just wish the lady I spoke to yesterday would have told me they weren’t a pediatric dentist or accept our insurance. It would have saved me an hour drive…. ???

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The x-ray machine is the best part, love it! ?

Most pleased with total professionalism of not only the DDS BUT ALL...from reception to the end..Strongly recommend !!

Had great experience-Took care of me-made me Comfortable-Pulled 3 teeth-put in replacement teeth-all in about an hour in ahalf-felt no pain-Highly Recommend

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It was my first visit, the receptionist was so nice and friendly, the doctor was so knowledgeable he explained everything to me, answered all my questions, and helped me with making a decision. Not my last visit.

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Best Dr in town and best staff

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Great customer service , super friendly staff!

Very nice and freandly stuff. Didnt feal a thing very happy with service!

I came in for a consultation regarding possible bridge replacement. Doctor Adams is obviously very competent, having been a dentist for many years. HOWEVER, I am giving this 3 stars not 4, as I think the $141 consultation fee was too high, and I was not told ahead of time of this high fee charge.

Drove a half hour out here after being told over the phone I’d be seeing the doctor that’s in my network for an exam and hopefully to get wisdom teeth pulled, just to be told as I’m being brought in for my appointment that I won’t be seeing the doctor that is in my network but they’ll happily charge me $100 for the exam and x-ray. Front desk staff is very nice and sweet, though I won’t be coming back here to have anything done.

I had the best experience ever! Super friendly and caring staff. Highly recommend

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Visiting Brighter Smile was a very pleasant experience. Both receptionist were friendly and professional. The Dr. was extremely helpful and knowledgeable of my diagnosis and she assisted me with making a good decision. I would return and tell others about my experience.

Excellent

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This was the first time that I had to find a new dentist in over 35 years. So whichever dentist I chose had big shoes to fill!! This office was a wonderful experience. Maria, Rachel & Dr. Beckerly were very welcoming and made you feel like you had been their patient for years. Dr. Beckerly & Rachel explained everything very thoroughly and made sure that I was comfortable every step of the way. As it appears I will need a few more visits I'm hoping that this experience continues. I would really recommend Brighter Smile for anyone currently seeking a new dental office.

Had a great experience from Rachel making my appointment to Michelle the Dr. On time and very professional. Would highly recommend

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Brighter Smile is a phenomenal place for all my dental needs. Their location has a great team of dentists and hygienists that are extremely friendly and knowledgeable. I recently had to go in and undergo a few surgeries and consultations to get an implant. Dr. Thomas Adams made sure I was in good hands ensuring I will look perfect before my best friend's wedding. I am blown away at how good of a job he and the rest of the team did. Thank you.

I love the professionalism theu give. The staff is so friendly and kind. The Doctore are very knowledgeable and understanding. They do not make you feel like another pay check or lets get this money and move to the next victim. Will highly recommend them to my family and friends.

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Very professional and friendly. I'm not an easy patient but they worked through it with humor and finesse.

Really enjoyed my first visit . The offices are new and modern( unlike dental offices from the 70-80s who have fake wood paneling and avocado color), music not MUZAK and just all around brighter environment.

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Horrible

Terrific overall experience. Front desk kindly helped me get all pre-appointment stuff done since I forgot to do ahead of time. Dental team did a great job on my teeth and was enjoyable to chat with. Always a joy being with Dr. Thomas Adams! And the parking was free which is clutch.

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I have had a wonderful experience here! Dr. Nassar and Jessie did a truly amazing job replacing two of my top front crowns. They have given me so much confidence and happiness with my new smile! They made sure I was taken care and feeling good throughout the whole process and they could not have turned out better. The customer service here is also top notch. I always feel welcomed and accommodated. I spent years wanting to get my crowns replaced and am so glad this is where I got them done! It is not the closest dentist to me, but worth the drive. I will be sending my husband here as well and recommend to anyone in the area.

Brighter Smiles is just great! Dr Nassar is so pleasant, informative and friendly. He really makes you feel like you are at home, Rachel did a great job not making me feel silly for breaking my temporary crown twice, she also does such a good job making you feel comfortable. Lead Dental Assistant Jessie Perez knows her stuff! She clearly has mastered her craft, and she does such a good job making you laugh and feel relaxed, while performing here duties so attentively. I moved out of the neighborhood recently, but I just might make the drive back to visit! It is worth it!!

Best staff and doctors. The only reason I am leaving is due to moving far away. They are all so wonderful and have great chairside manner. Thank you Brighter Smile for many years of clean, happy teeth!

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Brighter Smile is very accommodating; they were able to see me the same day and reassured me that they’d take care of me. Everyone is really friendly and genuinely wants to make a connection to make you feel comfortable. Dr. Blumenthal got straight to the point, he assessed me, explained what the issue was, and gave me the treatment plan. He didn’t rush anything; he was very thorough with direction and answered all of my questions. The receptionist was also a lifesaver because she broke down my plan and what my costs were without leaving me overwhelmed or confused. I’ll definitely be back!

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Clean and friendly

Dr. Beckerley is very friendly and cares for the patients comfort, privacy and welfare. The service is very efficient and friendly. I was not made to wait more than five minutes before being seen. I highly recommend their office

My family and I have always had a positive experience when visiting Brighter smiles. The staff is welcoming and kind. They make us feel comfortable each visit and over all it’s a nice environment, they look like they enjoy their jobs and they have fun working there.

This appointment was cancelled on me.

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Great staff, great cleaning, great membership option in case you don't have dental insurance. My new dentist for life. Thank you, Brighter Smile!

Jessie and Dr Lee took great care of me. ET

Great service!! Thank you to Brianna and Lisa at the front desk who are very friendly and welcoming. They make you feel right at home. Thank you to Dr.Lee and Jessie for helping me get my teeth back on track. I definitely recommend going here if you are in need of a new dental office ?

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I would absolutely recommend this place. Super clean, great doctors, and really nice and helpful staff! Thank you for fixing my crown!

Jesse and doctor Lee are awesome front desk ladies were tremendous Lisa and bri thanks again to all the office. Best dental office I'd been too.

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I love this dentist office. The front desk staff remember you after one visit and are just so nice. All the techs that have done my cleanings are amazing! So friendly and they explain everything. Very timely in call backs. I’ve had a bad experience with having some cavities addressed and Dr Lee and Jessie made today such a wonderful experience that truly calmed my nerves. Go see them!

They don't help save your teeth but recommend expensive procedures right away. Not recommending this place!

Gets better every year. Great for patient care. Thank you Dr Beckerly..amazing doctor.

Caring, friendly staff. The office is immaculately clean. Highly recommended.

I hate going to the dentist... i really do. But the staff here does an incredible job taking care of their patients, professional and they work with you the best way they can. If youre in the Jeff Park area, i highly recommend this place.

Needed a root canal and they did in awesome job!!! Really appreciated the comfortness of the team and how important it was to them for me to feel as comfortable as possible. The staff is really great and the dentist are amazing !!

Very good service makes you feel at home ?

I recently switched to Brighter Smile and it was such a great decision! From the start, Dr. Beckerly was very helpful in designing treatment plan and made me feel at ease at every step in the process. Lisa at the front desk is very friendly and extremely helpful with the insurance process. Going to the dentist is not always everybody’s favorite thing to do, but the staff here always have good conversation make it as enjoyable as possible. I highly recommend Brighter Smile!!

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Had I known in advance I would have avoided this poor excuse of a dentist called Dr Beckerly.Would not recommend to my worst enemy.

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Fantastic !

First time here and I’ll definitely be back. Dr Beckerly was very thorough and answered all my questions. Lisa at the front helped me figure out my insurance and was very welcoming. The hygienist Rebecca cleaned my teeth and was great. I finally found a dental office I trust!!!! Thank You Brighter Smile!!!!

LOVE THEM!!! Amazing staff...great with us sensitive patience. very, very patient.

I appreciate how hard Dr. Beckerly worked to make my crown.

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Great Doc, very welcoming and friendly

Ziggy is one cool employee there. Place is nice and clean and comfty Highly recommend!

Everyone was very professional and friendly! All my questions and concerns were answered. The cleaning was quick and painless. Looking forward to the next visit in 6 months! Plus, the dental kits they provide come in a reusable travel zip bag.

The staff is so friendly and attentive. They make you feel at home and the office is well kept. They did a great detailed cleaning on my teeth. I definitely would recommend!!

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They were great on seeing me at the last minute. Very friendly.

Dr.Berkely is amazing, every time I go my experience is quick and easy. My treatment plan went smoothly

Very good experience here after having not been to the dentist in quite a while. I will recommend to others.

Always look forward to my visits to Brighter Smile. Great atmosphere, very professional, awesome staff!

Highly recommend Brighter Smile with Dr. Beckerly! Fast and quality service. Front end service is excellent as well. Up to date with new technologies. Even have the option to chose the music you listen to, allowing you to feel comfortable where many people do not. Friendly atmosphere, where you're remembered even if it's been 6 months since you're last visit.

With Dr. Beckerly, going to the dentist has become something to look forward to! She is the best, and the staff is so friendly and accommodating. I highly recommend them!

Amazing service. They're patient and take their time. Great bedside manners. Front desk helped me alot with different information, payment plans, and referrals. Will recommend to friends and family.

I have been using Brighter Smile for about a year now. Dr. Beckerly always does a great job. Couldn't be happier.

Dr. Beckerly and her staff are wonderful! They are all about making the best experience for their patients. Dr. Beckerly has such a uplifting personality that leaves you feeling you are in very good hands. I could've fallen asleep in the chair I was so comfortable durning my cleaning. They even gave me shots to numb my gums for my cleanings because of my sensitive receding gum line. I've never had a billing issue at this office. The front desk staff is always extremely accommodating and helpful. The Treatment Manager / Office Manager does a spectacular job at Explaining your dental benefits and how much the treatment will cost and what my out of pocket would be. Very professional and thorough. Everything was proposed on a treatment plan and not forced down my throat. This is a new office in the neighborhood that has a really nice design and modern feel. There are large plasma TV's in the room to watch TV and listen to music while they work on the patients. They also present the digital X-rays onto the TV's to help the patient better understand what is going on in their mouths. All in all I love this dental office and will continue to be a loyal patient! I'd highly recommend Dr. Beckerly to anyone who is looking for a new dentist.

Great doctor. Excellent bedside manner. Exam was thorough and my teeth felt clean after the visit. The office is spacious and clean. The staff is great too. I will definitely return.